ymca manningham community impact report€¦ · values, to provide opportunity for all people to...

24
YMCA MANNINGHAM COMMUNITY IMPACT REPORT 2017

Upload: others

Post on 17-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAM

COMMUNITY IMPACT

REPORT 2017

Page 2: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 20172

Page 3: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 3

CONTENTSLeadership Report 4

A Year in Review 6-7

Our Impact at a Glance 8 – 9

Healthy Living 10-12

Empowering Young People 13-14

Social Impact 15-17

Financial Summary 18-19

Meet Our Board of Directors 20

Staff Awards 22

OUR VISIONYMCA Manningham works from a base of Christian values, to provide opportunity for all people to grow in body, mind and spirit.

OUR MISSIONThrough the application of the YMCA guiding principles, YMCA Manningham aims to be:

• A dynamic community leader providing quality programs and services to the Manningham community to build strong people and families in Body, Mind and Spirit regardless of age, ability or background.

• An active contributor which strengthens Manningham community as an ideal place to live, work and learn.

• A strong and viable organisation through our commitment to good governance, financial stability, responsible leadership and sustainable growth.

Page 4: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

LEADERSHIP REPORT

YMCA Manningham has very strong ties with its community. Our dedicated staff and volunteers works tirelessly within our community working with people who are at risk of poor health, have a disability, struggling financially, or for a variety of reasons, are disconnected with family, friends, and or our community.

The YMCA Manningham Board of Directors, along with the senior management team, are keenly aware of the challenges that face us on the ever-growing group of the disadvantaged in our community and we look to find innovative and cutting-edge ways to help these individuals.

Through our support, many of them take advantage of our counselling, mentoring, support, sporting activities or funding which provides them the assistance they desire, the self-esteem they need and a better quality of life we all deserve.

The support we give our community is also increased by the fundraising of our staff and volunteers. All money raised through commercial ventures like the management of Aquarena and stadiums are put back into our community.

We are proud to be part of the Manningham community and we believe that YMCA Manningham’s values help create a better place for all to live in and helps our community flourish and grow.

MESSAGE FROM PAUL DUNN (PRESIDENT)

YMCA MANNINGHAMCommunity Impact Report 20174

Working at the Y, we have a real sense of being part of our local community. We see kids learn to swim, people getting fit and making connections. Every single day we work with and support some of the most inspired young people you’ll ever meet. As far as I’m concerned, it’s the best job in the world.

And what’s even better is that every dollar made by YMCA Manningham goes right back to support our local community in the form of programs and rapid-response cash grants for those in need.

This has been a year of growth and consolidation for us. We have partnered with Manningham City Council and completed a major $21.4 renovation of Aquarena Leisure and Aquatic Centre. We have tendered successfully to manage Sheahans Road stadium and the new Manningham Templestowe Leisure Centre.

YMCA Manningham Youth Services have reached more than 2700 young people and have piloted a number of new initiatives including a district-wide youth mentoring program. Over 50% of YMCA Manningham’s workforce is under the age of 30.

We are proud of the strong partnerships and collaborations we have forged in our 25 years in Manningham, particularly those with Manningham City Council. Here’s to the next 25!

MESSAGE FROM MICHELE ROWSE (CEO)It has been an incredible year for YMCA Manningham and I couldn’t be more delighted to have joined the team as CEO in February 2017.

Page 5: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding
Page 6: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 20176

AQUARENA After more than two years of major redevelopment works and with the strong support of Manningham City Council, Aquarena officially reopened in July 2016.

Celebrations and special events lasted more than a month. Our members loved our new facilities, services and equipment. More people visited than ever before and we hit new membership records.

A new sky bridge improved access and a huge new health club, refurbished entrance foyer circuit room, warm water pool and spa modernised our facilities.

A comprehensive marketing plan helped keep the local community excited and informed. Our membership has continued to grow continuously.

It was also a time for reflection. Ahead of our contract retender, Manningham City Council conducted an extensive audit of all aspects of our work. It was a collaborative and thorough three month process and we were pleased to pass the test.

Cooler than normal spring weather and higher than forecast utility costs did present some major fiscal challenges. A series of business and financial controls and budget reforecasts were put in place to address these.

STADIUMSThis was our biggest expansion in our highball stadiums business since we started six years ago.

We successfully tendered for the management and operation of Sheahans Road Stadium and the Manningham Templestowe Leisure Centre, and the Expression of Interest for community use for the new $20 million Mullum Mullum Stadium.

We have conducted a comprehensive capital improvement and maintenance program throughout the year across all eight stadiums under existing YMCA contract management.

They have included installation of new cooling systems, installation and improvements to air handling systems and equipment, replacement of plumbing and sewer systems and floor and roof upgrades.

A new web-based facility hire booking system was launched in November. Popular and easy to use, the system has reduced staffing costs and streamlined booking requests.New LED-based lighting systems have been trialled at Doncaster Leeds St Sports Centre. Feedback has been positive. Lighting systems at other facilities are currently under review with the aim to reduce on-going costs in years to come.

We have been working closely with major user groups and community

sporting clubs to ensure that all user agreements were finalised and signed off before the end of the calendar year.

New competitive pricing schedules were implemented to ensure improved fairness and equity across the network. The fee structure is an important way to ensure that the facilities can be sustainably managed in the future.

We continue to focus on the people that use our facilities either through an existing club or user group or through the extensive YMCA programmes on offer. We continue to support All Abilities Basketball with their training and competition and look forward to building on all of these relationships in the future.

YOUTH SERVICESYMCA Manningham Youth Services is the largest provider of youth services in Manningham. Our wide-ranging programs include youth support, mentoring, school programs, Manningham Young Leaders, Y- exercise, Pixelated and environmental projects. We support and provide information to parents, careers, community groups and associations.

This year we were delighted to have Michael Colling on board for the full year having started in February 2016, as our Youth Services Manager. Under his leadership, the team have been reviewing the range of programs and services to most effectively meet and

A YEAR IN REVIEW It has been a big year for us, both in terms of new facilities, a new CEO and new management contracts. We have grown and are now set to deliver more services and create more positive impact than ever before. We’ve been in Manningham for 25 years, and couldn’t be more excited for the future.

Page 7: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 7

deliver on our partnership agreement with Manningham City Council.

A number of long-standing programs reached the end of their life-cycle and any remaining participants were well supported to transition to similar or bigger programs with other groups.

The staff team held an inaugural off-site planning day, to harness the team’s ideas and energy. Many new actions and programs were developed and, by the beginning of 2017, were starting to be rolled out.

Participants of our first Manningham Young Leaders Program drew on their event management training and held their first event at the Warrandyte Festival. The “Youth Zone” showcased local musicians and performers, and attracted more than 200 participants.

At YMCA we believe in the power of inspired young people to positively impact communities and so were keen to support the “Young CEO for the Day” national initiative.

As YMCA Manningham Young CEO for the day, Maverick Knight had the opportunity to raise issues he is passionate about — the environment and youth training and participation — and use our networks and operations to create positive change in the community.

We look forward to bringing in a number of new programs and initiatives as part of our offering into Manningham in 2018 and reaching more young people.

SAFEGUARDING CHILDREN YMCA Manningham aims to provide fun and valuable experiences for children and young people. From awesome summer days by the pool, to stadium sports, from developing leadership skills at youth events to learning how to swim. Thousands of children and young people come through our doors every year and participate in our programs. Our number one priority is to make sure that they are safe, and that staff and volunteers are supported to provide safe environments.

Recently there have been significant cultural shifts in the way we view child safety in organisations such as YMCAs. Since YMCA Manningham’s last Safeguarding accreditation in 2014:-

• The Royal Commission Institutional Responses to Child Sexual Abuse, as well as examining over 57 case studies, have produced a wealth of reports and studies, including the latest research on the key elements of child-safe organisations. They are due to provide their eagerly-awaited final report and recommendation at the end of 2017.

• There have been significant legislative changes in Victoria including the introduction of Child Safe Standards and a Reportable Conduct Scheme, and new offences introduced such as Failure to Disclose Sexual Abuse, Failure to Protect and Grooming offences

• YMCA has introduced a National Redress Scheme for anyone who has experienced sexual abuse while attending YMCA programs or activities. (This has been set up so as to be non-adversarial, supportive, independent and does not hold participants to any form of non-disclosure agreement or prevent them from taking civil action at a later date.)

It’s a credit to the YMCA movement in Australia that an independent organisation, the Australian Childhood Foundation (ACF), has been engaged to audit each Association for compliance with Child Safe standards. This involves an on-site audit conducted each three years, and an internal desktop top audit (which is reviewed by ACF auditors) each intervening year.

ACF also provide support and guidance when required. We are very proud that in 2017 we were successful in gaining reaccreditation as a Safeguarding organisation and we thank all staff and volunteers for their ongoing vigilance and commitment to safeguarding children and young people in our care. The auditing panel noted that YMCA of Manningham is an organisation which is transparent and open, with a strong connectedness to the community which supports a sense of personal responsibility and empowerment to act in response to safeguarding challenges.

Areas identified for improvement in the current audit, which we will be working on include:

• Use of the Safeguarding Children logo and improvement in communicating Safeguarding Policies to children, young people and their families, including those from a culturally and linguistically diverse background.

• Improved signage promoting Safeguarding commitment in all facilities.

• Further development of training resources including case studies of relevant incidents.

• Improved contractor screening and management processes.

Page 8: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 20178

OUR IMPACT AT A GLANCE

OUR PEOPLE

42 VOLUNTEERS OVER 1,061,314 PARTICIPATIONS IN OUR PROGRAMS, SERVICES AND ACTIVITIES

SUPPORTED 240 SQUAD PARTICIPANTS (JUNIOR & MASTERS)

3,033 VISIT TO CHILDCARE 21 MENTORS AND 21 MENTEES IN OUR SCHOOL MENTORING PROGRAM

260 STAFF

VITAL LIFESAVING SKILLS TAUGHT TO 2,050 PEOPLE

ACROSS MANNINGHAM THROUGH SWIMMING LESSONS

WORKED WITH 23 SCHOOLS WITH OUR SCHOOLS SWIMMING PROGRAM AND HELD 34 SCHOOL

SWIMMING CARNIVALS

OVERALL PARTICIPATION

AQUATICS

CHILDREN'S SERVICES EMPOWERING YOUNG PEOPLE

Page 9: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 9

693,717 PARTICIPATIONS7 STADIUMS MADE UP OF 10 COURTS,

4 MULTIPURPOSE ROOMS AND A GYMNASTICS CENTRE

HOSTED AN ESTIMATED 6,500 GAMES

OVER 3,428 MEMBERS

261,134 HEALTH CLUB VISITS

42,455 GROUP EXERCISE VISITS

23,861 PRYME MOVERS VISITS

20,138 AQUA EXERCISE VISITS

5,125 GROUP FITNESS CLASSES

20 PARTNERSHIPS ESTABLISHED WITH LOCAL SCHOOLS AND

COMMUNITY ORGANISATIONS$390,000 FUNDING OBTAINED2,766 PARTICIPANTS

WE HAVE 42 VOLUNTEERS WHO WORKED 1,300+ HOURS

YMCA MANNINGHAM RE-INVESTED CAPITAL OF $76,329 INTO

COMMUNITY PROGRAMMING

THROUGH FOUNDATION Y MANNINGHAM, IN 2016/17 WE

PROVIDED MORE THAN $33,000 IN BENEVOLENT SUPPORT TO THE

COMMUNITY

THROUGH FUNDING, ASSISTED OVER 90

PEOPLE IN MANNINGHAM

HEALTH & WELLBEING

YOUTH SERVICES

OUR AMAZING VOLUNTEERS

GIVING BACK

SPORT & RECREATION

Page 10: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 201710

RALPH PROTECTS HIS HEARTSixteen years ago former GP Ralph Koelmeyer saw his life coming to an end. He was lying in a hospital bed with heart disease.

His arteries were severely blocked and he was waiting for open heart surgery. He had no family history and no risk factors. “I thought there wasn’t much life left in my heart. I was frightened.”

The surgery was successful, but the road to recovery took years.

“I was determined to do anything to get back to health and prevent future occurrences,” Ralph explains. He walked slowly at first, with wife Christine, taking one park bench at a time.

Ralph now walks 10,000 steps a day and trains at Aquarena YMCA three times a week as part of the Pryme Movers program. He says the fact that all profits go back to support the local community is a big plus.

“The YMCA has been a significant part of our lives.”

“It’s really great. The program gives strength, coordination and helps with memory. It’s always changing, and that’s a good thing.

“Having mates there makes it more fun. We have a bit of a chit-chat afterwards. It makes you go more often,” Ralph says.

To celebrate his recovery, every year Ralph has two birthdays. One to celebrate his birth, and the other, the day he came out of heart surgery.

I’m ecstatic I’ve been able to get this far. I’m glad, I’ve been able to be a husband all those years, a parent and now, a grandparent.”

“To be fit and active means to be independent. It means being able to enjoy life and all the pleasures that are available.”

HEALTHY LIVING

Page 11: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

KRISTIE GETS CONNECTEDWithout basketball, Kristie Chapman says her life would be empty. That she’d be nowhere, just sitting at home doing nothing.

Born with a rare chromosomal abnormality and a serious heart condition, Kristie also has a learning disability. Growing up it was hard to make friends, connect with people and feel included.

Playing with the Doncaster All Abilities Basketball competition has changed that.

Basketball makes my life better. I talk to people. I interact with them. I make friends. It gives me the confidence I need to go on with daily life,”

Kristie has been playing with DAAB for more than a decade, is a coach and part of the club’s leadership team. It is one of Australia’s biggest all abilities leagues, with 32 teams and more than 200 players.

“Without the YMCA we wouldn’t survive.”

Max Chapman says being Kristie’s father is the “best job in the world”; he’s also the secretary of DAAB. “Without the YMCA doing all the work they do we wouldn’t survive. We are forever grateful for what they do.” This support includes fixtures, scoring, court supervision and league ladders, Max explains.

YMCA Manningham Stadium Programs Coordinator Ryan Holloway — who has also played in the competition as a player-mentor — says the sense of community and connection is tangible.

“It’s exciting. It’s fun. It’s competitive. They keep going. They don’t stop. You just get a real buzz and it’s a great social outlet for the players,” Ryan explains.

Thanks to the confidence she’s gained from basketball, Kristie says she’s been able to learn to drive, get a job as a crossing lady and volunteer as a childcare worker at YMCA’s Aquarena.

“Living with a disability is just part of me. Some days are up and some days are down. I just have to deal with it. I’m proud of myself, getting where I am now.

I say, believe in yourself, don’t let anyone hold you back and go for your dreams!”

DAAB is a community-based league run from Manningham DISC. It is supported through a collaboration of Manningham City Council, YMCA Manningham and the Bendigo Bank.

Page 12: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 201712

JOHN FINDS HIS TRIBEJohn Hall is 81 and says the only reason that he started exercising at the YMCA is because his wife wanted him out of the house, and out from under her feet. “That was three years ago, at least. I haven’t looked back.”

Older and stronger, John started taking the Ironman classes, one of the YMCA’s Pryme Movers classes for people over 60. It’s a circuit-based program designed specifically for older men to build strength.

“It doesn’t matter how good or bad you are, no one seems to worry. You just go at your own pace,” John says. “It’s the best thing I’ve ever done.”

“It’s companionship and friendship.”

YMCA Pryme Movers program was established 13 years ago and has now grown to 45 classes a week. Team leader Carol Edmeades says she is passionate about providing opportunities for exercise, fun and friendship.

“People just feel better when they exercise [and] the older community love socialising. It’s a part of healthy living.

“They just have this energy that pours off them, energy that they had in their youth. Being part of that transformation is incredible to me. I find it very inspiring.”

The community that builds up around the classes is strong. John has been diagnosed with Alzheimer’s disease. Two years ago he stopped driving, and gave up his license.

The boys from the class came to the rescue. Two or three of the fellas drive me. They have a roster service. They pick me up and drive me home. I’d be lost without them.”

Last year there were nearly 24,000 participants in YMCA Manningham’s Pryme Movers classes.

Page 13: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 13

STEPH TAKES ACTIONTwo years ago, Templestowe teenager Stephanie Arapoglou was assaulted in a local park. She fought off her attacker but in the aftermath she says she never felt so lost.

“I can’t remember months and months because I wasn’t really present. I was really angry. I thought, ‘How dare somebody take my happiness and safety away?’”

CREATING CHANGESteph decided to join YMCA Manningham Young Leaders to feel more connected to her community and learn how to create change.

We organise community events specifically in Manningham for the needs of young people. [It] has really helped me see the bigger picture, to get a foothold in the community and make new friends and experience new things.”

FEELING SAFETogether with the Manningham Young Leaders, Steph organised Safe Side Park Vibes, a free community event to reclaim local parks as safe spaces for the community.According to Penny Maher, YMCA Manningham Youth Empowerment Coordinator, the event was an opportunity for the young leaders to test their leadership and event management training.

“The event was a real testament to what happens when young people are supported to create positive change,” she said.

Steph says that being part of the Young Leaders Group and being able to be an active member of her community has helped her heal. “I feel a lot more hopeful and I feel like I’m a part of something. I don’t feel alone anymore.”

YMCA Young Leaders is an 18-month program run by the Youth Services team at YMCA Manningham. It is currently in its second year.

EMPOWERING YOUNG PEOPLE

Page 14: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

ABRAHAM GEEKS OUTIt was a night of fun, laughter and hot chips; a time for friends to come together in an end-of-term celebration and play Dungeons and Dragons.

And it was all organised by Abraham, a very proud member of YMCA Manningham’s Pixelated program.

“I came, I saw, I geeked out!” he says with a huge grin.

Fellow program participants were full of praise. “That was fun,” Nick says. “I love Dungeons and Dragons,” Robson says. “That was great! It was my first time. It was really fun. I would definitely play again,” said Liam.

A SAFE SPACEIt’s feedback that warms the heart of Michael Colling, YMCA Manningham’s Youth Services Manager.

The program is all about building social skills and providing a safe space for young people with high-functioning Autism Spectrum Disorder,”

“To witness the kind of conversations and friendships forming at events like these is really rewarding,” he says. “It’s wonderful to watch young people thrive.”

ALWAYS EVOLVINGPixelated uses technology to create a safe, familiar environment for young people. Initially it had a focus on programming, coding and video games but has since evolved to offer more opportunities for social interaction.

Solo video games have been phased out, and an emphasis placed on cooperative gaming. Board and card games have been introduced with great success.

End-of-term celebrations are organised by participants like Abraham, designed to foster a sense of community and empowerment.

“We have pizza nights and fine dining nights. It’s really great to see people coming together and a new community forming,” Michael says.

Planning is well underway for a community event to be held at Doncaster Library as part of International Games Week.

“We aim to bridge the gap and help everybody feel included.”

The Pixelated program has been running for 4 years. More than 50 people have participated.

Page 15: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 15

All profits from YMCA Manningham go towards helping people in need in our local community via community programs and small, rapid-response cash grants. The funds are administered through Foundation Y Manningham, a benevolent fund. The grants can cover myki cards, school camps and tutoring, gym memberships and swimming lessons — anything that helps families and young people participate more fully in community life.

We are proud to work in partnership with Doncare and other local organisations to reach and support those most in need. They say these kinds of grants can make all the difference. “Each small win is a reward for people who need a break from time to time.” We thank Doncare for sharing these stories. Names have been changed to protect identity.

SOCIAL IMPACT

FAST FACTS

FOUNDATION Y PROVIDED MORE THAN

$33,000 IN BENEVOLENT SUPPORT

IN THE 2016/2017 FINANCIAL YEAR.

$825,000 IN 25 YEARS.

90 PEOPLE RECEIVED FINANCIAL

ASSISTANCE FROM FOUNDATION Y THIS

FINANCIAL YEAR.

OVER 2050 FAMILIES IN 25 YEARS.

$76,329 WAS INVESTED BACK

INTO SUPPORTING AND DELIVERING

PROGRAMMES TO MANNINGHAM.

$5M IN 25 YEARS.

Page 16: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

ALI MAKES POSITIVE CHANGESAli’s life is full of uncertainty. He is a refugee from Iran and has lived in Australia for several years on a Temporary Protection Visa. He works part-time but getting full-time work has been tough.

The language barrier, uncertainty about his future and being isolated from family were taking a physical and emotional toll. He wanted things to change and saw Aquarena as a way to not only improve his health, but also connect with his local community.

A DAILY ROUTINEFoundation Y Manningham were able to assist and going to the gym quickly became a part of Ali’s daily routine.

Things started to change. He says he felt happy to be welcomed as a regular member and accepted as part of a community. He says it improved his perspective and opportunity to meet people.

Ali has found a more secure job, and most of all, he says, he now feels more positive about his future.

STORIES LIKE THISCaz Kleiman has worked with Foundation Y Manningham for more than a decade and oversees the community grants program. She has lived in Doncaster all her life and says she’s incredibly proud to be part of an organisation that gives back to her community.

It’s wonderful that we give back. We’ve got some wonderful stories.”

“I had no idea of the disadvantage and need within our community. When applications for funding came through I used to think, ‘No! That can’t happen in Doncaster!’

“It was a real eye-opener”

Page 17: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 17

JEN OVERCOMES HER FEARJen was born in Sudan but now lives in Manningham. Her only income is the aged care pension. When her knee became swollen and painful, she was frightened.

Specialists recommended surgery, but it had a four-week rehab and Jen had no family nearby to help with recovery. Her health problems were starting to take a significant toll.

Hydrotherapy was suggested as an alternative, but Jen couldn’t afford it. A Foundation Y rapid-response grant was able to help

NOT ALL PLAIN SAILINGJen was afraid of water. She had never learned to swim. She was apprehensive and nervous.

YMCA Aquarena hydrotherapist Tristan Joss was able to work with Jen and helped reduce her anxiety. Her knee is now stronger and her daily pain reduced. Tristan says seeing this type of transformation is the best part of his job.

I just love helping people to get back to the best they can be.”

Jen is now confident enough to come to Aquarena on her own. She’s getting fitter and stronger — and after years of looking after others in her community — is now looking after herself.

She’s back at church and again part of her local community. Jen’s words summed it up:

“I’m overwhelmed with happiness.”

SOFIA GROWS HER CONFIDENCESofia has lived a lifetime in her 14 years. Her mum Asha fled a violent relationship and the pair lived in a women’s refuge until they settled in Manningham.

It’s a place they love, but they struggle financially. Doncare helps them with food parcels and vouchers when ends don’t meet.

SCHOOL IS TOUGH Since she was little, Sofia has struggled with learning difficulties. She’s been diagnosed with dyslexia and struggles to read and write.

She’s been bullied at school and says she has felt ostracised by her classmates because of her learning difficulties.

A Foundation Y grant has helped Sofia get the extra help she needs to learn in her own way.

According to Doreen Stoves, CEO of Doncare, the tutoring has been “incredibly beneficial”.

Sofia’s self-esteem has improved and her confidence in her own ability has grown.”

“[It] has not only been academic but emotional and psychological as well. Sofia will continue achieving her goals and will continue learning new skills in order to better herself in all aspects of her life for now and for her future,” her caseworker wrote.

Page 18: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 201718

FINANCIAL SUMMARYOUR FINANCIAL YEARThe financial year ending 30 June 2017 had a combined Net profit of $14,691 (audited figures). This is across both incorporated associations:

• The Young Men’s Christian Association of Manningham Inc. (A0032200M)• YMCA of Manningham Youth & Community Services Inc. (A0045745Y)

OUR ENTITIES NET INCOME $000’S

The Young Men’s Christian Association of Manningham Inc. 675

YMCA of Manningham Youth & Community Services Inc. 114

Total 789

WHERE THE MONEY COMES FROM

Recreation and local government 72%

Learn to swim 13%

Youth & family services 5.6%

Shared Services & Governance 9.4%

Total Revenue $ 100%

WHERE THE MONEY WAS SPENT

Employee benefits 63%

Other expenses 11%

Repairs, maintenance, leases 8%

Utilities 6%

Consumables & program costs 3%

Stock purchases 3%

Depreciation & amortisation 3%

Licensing & Insurances 3%

Total expenses $ 100%

Page 19: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 19

ASSETS LIABILITIES

2016 20162017 2017

$2,159,081$1,862,574

$1,385,000$1,163,000

FINANCIAL PERFORMANCE SUMMARYThe performance of YMCA Manningham was impacted by the extensive renovation programme at our key Management Contract facility, Aquarena Aquatics & Leisure Centre throughout 2014 – 2016.

Predicted performance was based on a membership growth number of 90% where 34% was achieved. This, along with unseasonal weather conditions, resulted in a shortfall at Aquarena for the 2016-2017 financial year and thus impacting YMCA Manningham’s overall results.

HIGHLIGHTS• Recreational Membership numbers are now 5% higher

than they were pre-redevelopment (2013/2014).• Swimming lessons is less than 5% below redevelopment

levels (2013/2014), they are 11% ahead of 2015/2016 and 16.5% ahead of 2014/2015 levels.

• Business Improvement Plan implemented in February 2017 resulted in costs savings of over 5% for the final four months of the year.

• Youth Services had a strong year with participation numbers and performance in line with expectations.

• Stadiums saw increased revenue of 26% with the successful tender of the two site contract in February 2017 (note: one stadium was under renovation throughout the remainder of the year, therefore no revenue attributed to this site).

Page 20: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

MEET OUR BOARD OF DIRECTORS

DAVID BAUMGARTNER General Committee(resigned May 2017)

MANAGEMENT TEAM

LIFE MEMBERSCLIFF BURNS

GRAEME WALLACE

IAN JUNGWIRTH

ANNE FARQUHARSON

ADAM HAWKEN

PAUL DUNN President

DIMITRA FERIZIS Vice President

JULIAN YULE Treasurer

MARITA IRELAND General Committee

NICOLE MATTHEWS General Committee

CARCY WONG General Committee

SHEREEN AMINGeneral Committee

KATHERINE GEORGAKOPOULOS General Committee

LENA IACOVANGELO General Committee (resigned Feb 2017)

MICHELE ROWSE CEO (commenced February 2017)

ROB LAZZAROTTI Group Business & Marketing Manager (resigned June 2017)

DAMIEN EAR Group Finance Manager

FIONA MILLER Group Administration Manager

MICHAEL COLLING Youth Services Manager

KAREN QUINN Aquarena Centre Manager (resigned June 2017)

BRENDAN HIBBERT Stadiums Manager

YMCA MANNINGHAMCommunity Impact Report 2016-1720

Page 21: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding
Page 22: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

STAFF AWARDSEach year YMCA Manningham awards recognition of service to staff.

The team we have around us is why we can achieve so much in the Manningham community. Their commitment and passion is second to none and I am honoured to be working along-side them. This is a small opportunity to recognise those who have been with us for five, ten and fifteen years and I want to thank them for all their hard work and commitment to the YMCA family” – CEO, Michele Rowse.

At the 2016 staff end-of-year event held in December, the following people were rewarded for their length of service with YMCA Manningham:

5 YEARSFallon Wise

Tristan Joss

Kaye Elias

Caroline Lawrence

Ilonka Bokor

Penny Maher

Elizabeth Toscano

10 YEARSWayne Ross

Edwina Szutu

Nicola Snell

Jacqueline Klein

15 YEARSDimitra Phisa

Brian Rabinowitz

Morena Farina

Gabrielle Vear

Carolyn Giovannetti

Jacqueline Aleksovski

Vicki Bennett

Sandra Menichelli

Andree Wise

Michael Tan

Page 23: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

YMCA MANNINGHAMCommunity Impact Report 2017 23

Page 24: YMCA MANNINGHAM COMMUNITY IMPACT REPORT€¦ · values, to provide opportunity for all people to grow in body, mind and spirit. OUR MISSION Through the application of the YMCA guiding

www.manningham.ymca.org.au [email protected]

Facebook@manninghamymcayouthservices@aquarenaaquatic @MYMCAStadiums

Instagram@ymcamanningham@myyouthservices

Twitter@ymcamanningham