[xls] · web viewthe lacs will obtain certificate revocation status information from the pki ssp...

Compare ReportObject X

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OneVA EA Sep. 2013 vs. OneVA EA April. 2014 Compare ReportObject Object Type OneVA EA - September 2013 OneVA EA - April 2014 Status

10 CFR 434 LRP No Change



10 U.S.C. § 510 LRP No Change

10 U.S.C. Chapters 1606-1607 LRP No Change

1010EZ Message Flow No Change

1010EZ BPMN Process No Change

1010EZ (Online) Message Flow No Change

1010EZ (Online) BPMN Process No Change

1010EZ (Walk-In) Message Flow No Change

1010EZ (Walk-In) BPMN Process No Change

1010EZ Data BPMN Process In this form, the Veteran?s health and other data used to make eligibility determinations. Updated

1010EZ Data Data Object In this form, the Veteran?s health and other data used to make eligibility determinations. Updated

1010EZ Signed Message Flow Updated

This is an application for Health Benefits awaiting signature by the applying Veteran. The form allows Veterans to apply for enrollment in the VA health care system, or for dental benefits.




This is an application for Health Benefits that has been signed by the applying Veteran. The form allows Veterans to apply for enrollment in the VA health care system, or for dentalbenefits.




In this form, the Veteran's health and other data used to make eligibility determinations.

In this form, the Veteran's health and other data used to make eligibility determinations.

The Health Benefits application includes fields such as the Veteran?s general, insurance, employment, military service, and financial information.

The Health Benefits application includes fields such as the Veteran's general, insurance, employment, military service, and financial information.


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1010EZ Signed BPMN Process Updated

1010EZ Unsigned Message Flow No Change

1010EZ Unsigned BPMN Process No Change


2013-002, and 1602.01 LRP No Change

21 U.S.C. 321 LRP No Change

2237 Purchase Request Message Flow This request is for financial information related to procurements. No Change

2237 Purchase Request BPMN Process This request is for financial information related to procurements. No Change

2238 Purchase Request Message Flow This request is for financial information related to procurements. No Change

2238 Purchase Request BPMN Process This request is for financial information related to procurements. No Change

26 U.S.C. 132(f)(2) LRP No Change

28 U.S.C. 2346(b) and 2671-2680 LRP No Change


29 U.S.C. 794d, § 508 LRP No Change

31 U.S.C. LRP No Change

31 U.S.C. 73 Subchapters I-IV LRP Deleted

31 U.S.C. 1341 et seq. LRP No Change

31 U.S.C. 1535/FAR 17.5 LRP No Change

31 U.S.C. Economy Act (as amended) LRP No Change

31 U.S.C. Title 31 LRP No Change


32 CFR Part 147 LRP No Change

The Health Benefits application includes fields such as the Veteran?s general, insurance, employment, military service, and financial information.

The Health Benefits application includes fields such as the Veteran's general, insurance, employment, military service, and financial information.

1010EZ Unsigned is an electronic application for health benefits. The form allows Veterans to apply for enrollment in the VA health care system, or for dental benefits, and has been electronically signed by the Veteran.




This request is for financial information related to procurements.





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38 CFR § 14.500 et seq. LRP No Change

38 CFR § 2.6(b) LRP No Change

LRP No Change

LRP No Change

38 CFR 15.170 LRP No Change

38 CFR 17.160-17.166 LRP No Change

38 CFR 3.159 LRP Deleted

38 CFR Part 21, Subparts A, C, D, M LRP No Change

LRP No Change


38 CFR Parts 19 and 20 LRP No Change

38 CFR Parts 3, 13 LRP No Change

38 CFR Parts 3,13 LRP No Change

38 CFR Parts 34 LRP No Change

38 CFR Parts 38-39 LRP No Change

38 CFR Parts 6-9 LRP No Change

38 U.S.C LRP No Change



LRP No Change



38 U.S.C. § 306 Chapter 77 LRP No Change

38 U.S.C. § 306, Chapter 77 LRP No Change

38 U.S.C. § 308(b) LRP No Change

38 U.S.C. § 6301-6308 LRP No Change


38 CFR 1.200-Employees Duty to Report Criminal Activity

38 CFR 1.218-Security and Law Enforcement of Department Property

38 CFR Part 21, Subparts B, C, D, G, H, K, P

38 U.S.C. § 1315 Chapters 1, 13, 15, 23, 51, 53, 55, 61


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LRP No Change

38 U.S.C. 1710B LRP No Change

38 U.S.C. 1710B, 1717, 1720C LRP No Change


38 U.S.C. 1712A LRP No Change



38 U.S.C. 1720C LRP No Change

38 U.S.C. 2011-2013 LRP No Change




38 U.S.C. 2033- LRP No Change






38 U.S.C. 5103A LRP Deleted




38 U.S.C. 73 Subchapters 1-14 LRP New

38 U.S.C. 73 Subchapters I-IV LRP Deleted






LRP No Change

38 U.S.C. §§ 306, 320 Chapters 20, 63, 77

38 U.S.C. 901-Secretary’s Authority to Protect Life and Property within the Depa


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LRP No Change

38 U.S.C. Chapter 17 LRP No Change





LRP No Change

38 U.S.C. Chapter 73 Subchapters I-IV LRP No Change

LRP No Change

38 U.S.C. Chapters 1, 18, 31, 35, 36 LRP No Change

38 U.S.C. Chapters 19, 21, 77 LRP No Change

38 U.S.C. Chapters 30, 32-36 LRP No Change

38 U.S.C. Chapters 73, 523, 532, 701 LRP No Change

LRP No Change

LRP No Change

LRP No Change

41 CFR 102-117 and 102-117 LRP No Change

41 CFR Chapter 101, Part 101-18 LRP No Change

41 CFR PART 102-74 LRP No Change

42 U.S.C. 1437f(o)(19) LRP No Change


42 U.S.C. 8252 et seq. LRP No Change

43 U.S.C. 11101-11152 LRP No Change


45 CFR 164.512 LRP No Change

48 CFR Chapter 5 LRP No Change

49 U.S.C. § 10721 and 13172 LRP No Change

38 U.S.C. 902-Authority of Department Police Officers

38 U.S.C. Chapter 73 and applicable Subchapters I-IV

38 U.S.C. Chapters 1, 11, 18, 51, 53, 61, 77

38 U.S.C. Part V, Chapter 73, Subchapter I, § 7301 and 7305

38 U.S.C. Part V, Chapter 73, Subchapter I, § 7301 and 7305; Subchapter II, § 73

38 U.S.C.Chapter 73 and applicable subchapters I-IV


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5 CFR LRP No Change

5 CFR Part 720, Subpart B LRP No Change

5 CFR Part 720, Subpart C LRP No Change



5 U.S.C. 552a LRP No Change



5 U.S.C. 8101, et seq. LRP No Change

5 U.S.C. Appendix 2 LRP No Change

5 U.S.C. Chapter 41 § 2 LRP No Change


589 Letter Message Flow A 589 letter notifies the Veteran that their loan is now guaranteed by the VA. No Change

589 Letter BPMN Process A 589 letter notifies the Veteran that their loan is now guaranteed by the VA. No Change

A&A Acronym Assessment and Authorization Assessment and Authorization No Change

AC Acronym Access Control Access Control No Change

Academic Affiliations Organizational Unit No Change

Access Certificates Message Flow Access Certificates grants the appropriate physical access. No Change

Access Certificates BPMN Process Access Certificates grants the appropriate physical access. No Change

Access Codes BPMN Process The correct access is applied based on Physical Access approval. No Change

Access Codes Data Object The correct access is applied based on Physical Access approval. No Change

A 589 letter notifies the Veteran that their loan is now guaranteed by the VA.

A 589 letter notifies the Veteran that their loan is now guaranteed by the VA.

The Office of Academic Affiliations (OAA) oversees VA’s statutory mission to train health professionals. OAA provides leadership, advice, and subject matter expertise across the full range of VHA’s health professions education programs, including trainee education policy, training budget development and execution, and academic affiliation relationships.

The Office of Academic Affiliations (OAA) oversees VA’s statutory mission to train health professionals. OAA provides leadership, advice, and subject matter expertise across the full range of VHA’s health professions education programs, including trainee education policy, training budget development and execution, and academic affiliation relationships.

Access Certificates grants the appropriate physical access.

Access Certificates grants the appropriate physical access.

The correct access is applied based on Physical Access approval.

The correct access is applied based on Physical Access approval.


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Access to Care FEA BRM No Change

Access to Care BPMN Process No Change

Accounting FEA BRM No Change

Accounting BPMN Process No Change

ACID Acronym Atomic, Consistent, Isolated, and Durable Atomic, Consistent, Isolated, and Durable No Change

ACL Acronym Access Control List Access Control List No Change

Access to Care focuses on the access to appropriate care. This includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement. It can include aid to family with children, immunization programs, and child support enforcement.




Accounting entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).





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Acquire Goods Line of Business No Change

Acquire Service Line of Business No Change

Acquisition Reform Act of 2003 (SARA) LRP No Change

LRP No Change

Acquisition Staff Organizational Unit Deleted

Ad Hoc Veteran Information Message Flow Ad hoc contact information updates received via mail, fax or email No Change

Ad Hoc Veteran Information BPMN Process Ad hoc contact information updates received via mail, fax or email No Change

ADA Acronym Application Data Architecture Application Data Architecture No Change

Additional Evidence Message Flow This is any necessary additional evidence. This is any necessary additional evidence. No Change

Additional Evidence BPMN Process This is any necessary additional evidence. This is any necessary additional evidence. No Change

Adjudicate Non-Judicial Requests FEA BRM No Change

Adjudicate Non-Judicial Requests BPMN Process No Change

Adjudicate Suitability BPMN Process No Change

Adjudication Decision Message Flow No Change

Adjudication Decision BPMN Process No Change

Acquire Goods involves the procurement of physical goods, products, and capital assets to be used by the VA.

Acquire Goods involves the procurement of physical goods, products, and capital assets to be used by the VA.

Acquire Service involves the oversight and/or management of contractors and service providers from the private sector.

Acquire Service involves the oversight and/or management of contractors and service providers from the private sector.

Acquisition Reform Act of 2003 (SARA) Federal Property and Administrative Servic

Ad hoc contact information updates received via mail, fax or email

Ad hoc contact information updates received via mail, fax or email

Determining the applicability of relevant statute, regulation, standard or policy to a specific individual or organizations actions or requests. Also, adjudicate Non-Judicial Requests includes those activities outside a court of law, such as mediation and arbitration, which may be used in an attempt to settle a dispute between two or more parties (government agency, citizen, or corporation).





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Administer Corrective Action Line of Business No Change

Administer Medication BPMN Process Scan and administer medication as needed in this process step. No Change

Administration Confirmation Message Flow This is a receipt recording the administration of a medication order. No Change

Administration Confirmation BPMN Process This is a receipt recording the administration of a medication order. No Change

Organizational Unit No Change

Administrative and Logistics Organizational Unit No Change

Administrative Dispute Resolution Act LRP No Change

Admission Assessment Message Flow No Change

Admission Assessment BPMN Process No Change

Admission Order Message Flow No Change

Admission Order BPMN Process No Change

Administer Corrective Action involves the enforcement of activities to remedy internal or external programs that have been found noncompliant with a given law, regulation, or policy.

Administer Corrective Action involves the enforcement of activities to remedy internal or external programs that have been found noncompliant with a given law, regulation, or policy.

Scan and administer medication as needed in this process step.

This is a receipt recording the administration of a medication order.

This is a receipt recording the administration of a medication order.

Administrative and Loan Accounting Center

The Administrative and Loan Accounting Center (ALAC) provides financial management support to the VA administrative accounting and housing programs by providing accounting, financial reporting, voucher examining, payments, budget support, verification, recertification, reclamation, limited payability, and financial advisory services for this national operation.

The Administrative and Loan Accounting Center (ALAC) provides financial management support to the VA administrative accounting and housing programs by providing accounting, financial reporting, voucher examining, payments, budget support, verification, recertification, reclamation, limited payability, and financial advisory services for this national operation.

The Administrative and Logistics office manages non-IT and IT inventory; manages the OSP Transit Benefit Program; provides oversight for payroll processing, provides procurement and contract management support; manages space and facilities; and manages the travel program.

The Administrative and Logistics office manages non-IT and IT inventory; manages the OSP Transit Benefit Program; provides oversight for payroll processing, provides procurement and contract management support; manages space and facilities; and manages the travel program.

Admission assessment is performed by nurse at time of admission; it may include a psychiatric evaluation and various physical assessments.




Admission order is a progress note that generates admission orders (includes bed type, treating specialty, and diagnosis).





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Admission Report Message Flow This is notification that the patient has been assigned to a bed and admitted to medical center. No Change

Admission Report BPMN Process This is notification that the patient has been assigned to a bed and admitted to medical center. No Change

Organizational Unit Updated

AERB Acronym Architecture Engineering Review Board Architecture Engineering Review Board No Change

AFGE Master Agreement LRP No Change

AFI Acronym Authentication Federation Infrastructure Authentication Federation Infrastructure No Change

LRP No Change

AHIC Acronym American Health Information Community American Health Information Community No Change

AHLTA BPMN Process No Change

AHLTA System No Change

AHLTA - BHIE System Interface Information exchanged from AHLTA to BHIE. Information exchanged from AHLTA to BHIE. No Change

AHLTA - CHDR System Interface Information exchanged from AHLTA to CHDR. Information exchanged from AHLTA to CHDR. No Change

This is notification that the patient has been assigned to a bed and admitted to medical center.

This is notification that the patient has been assigned to a bed and admitted to medical center.

Advisory Committee Management Office

The Advisory Committee Management Office (ACMO) provides administrative and management support to the Department's 24 Federal Advisory Committees. VA's advisory committees solicit advice and recommendations from outside experts and the public concerning programs for which the Department is responsible for by law.

The Advisory Committee Management Office (ACMO) is the coordinating office for VA's 24 Federal Advisory Committees.

Age Discrimination in Employment Act (ADEA) of 1967

The DoD’s Armed Forces Health Longitudinal Technology Application (AHLTA) (formerly Composite Health Care System (CHCS) II) CDR provides the centralized storage of patient healthcare history for all beneficiaries of the DoD Tri-Service Health Care (TRICARE) system. As a component of AHLTA, the CDR is developed and sustained by the Defense Health Information Management System (DHIMS) within the Military Health System (MHS).





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Air Transportation FEA BRM No Change

Air Transportation BPMN Process No Change

Allergy/Adverse Reaction Subject Area No Change

Allocate Receipts BPMN Process In this process step, allocate payment receipts for general ledger balance. No Change

AMA Acronym American Medical Association American Medical Association No Change

American Disabilities Act (ADA) of 1967 LRP Deleted

FEA BRM No Change

BPMN Process No Change

Air Transportation involves the activities related to the safe passage of passengers or goods through the air. It also includes command and control activities related to the safe movement of aircraft through all phases of flight for commercial and military operations.




Allergy/Adverse Reaction contains data that documents food and drug allergy and adverse reaction information on veterans and other beneficiaries. The data records whether the reaction is observed or reported, as well as the nature and severity. The purpose of the data is to alert healthcare providers, pharmacists, nurses and other clinicians in order to prevent future harm or injury to the veteran or to others; to provide adverse reaction information to the FDA to clarify the side effect profile of a drug; and to promote interdisciplinary problem solving of the drug's safety and attributes between pharmacists, healthcare providers, nurses and other healthcare professionals.

Allergy/Adverse Reaction contains data that documents food and drug allergy and adverse reaction information on veterans and other beneficiaries. The data records whether the reaction is observed or reported, as well as the nature and severity. The purpose of the data is to alert healthcare providers, pharmacists, nurses and other clinicians in order to prevent future harm or injury to the veteran or to others; to provide adverse reaction information to the FDA to clarify the side effect profile of a drug; and to promote interdisciplinary problem solving of the drug's safety and attributes between pharmacists, healthcare providers, nurses and other healthcare professionals.

In this process step, allocate payment receipts for general ledger balance.

American Indian and Alaskan Native Relations

American Indian and Alaskan Native Relations involves all activities related to working with tribal governments, in tribal trust relationships or supporting tribal nations through treaties and/or other legal agreements.


American Indian and Alaskan Native Relations




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Business Objective No Change

AMQP Acronym Advanced Message Queuing Protocol Advanced Message Queuing Protocol No Change

Anesthesiology Subject Area No Change

Annual VA Appropriations LRP No Change

AO Acronym Authorizing Official Authorizing Official No Change

APG Acronym Agency Priority Goal Agency Priority Goal No Change

API Acronym Application Programming Interface Application Programming Interface No Change

APMF Acronym Acquisition Program Management Framework Acquisition Program Management Framework No Change

Appeal Decision Message Flow No Change

Appeal Decision BPMN Process A decision is made regarding appeal. A decision is made regarding appeal. No Change

Appeal Decision BPMN Process No Change

Appeal Decision Data Object A decision is made regarding appeal. A decision is made regarding appeal. No Change

Appeals Management Center Organizational Unit No Change

Applicant Data Message Flow No Change

Applicant Data BPMN Process No Change

Applicant e-QIP Message Flow No Change

Applicant e-QIP BPMN Process No Change

Applicant Fingerprint BPMN Process Fingerprints of the Applicant are captured in this artifact. No Change

Amplify Awareness of Services and Benefits Available to Veterans through Improve

For a full explanation of "Amplify Awareness of Services and Benefits Available to Veterans through Improved Communications and Outreach" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Amplify Awareness of Services and Benefits Available to Veterans through Improved Communications and Outreach" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Anesthesiology contains data regarding case booking, staff assignment, as well as pre-, post, and intra-anesthesia evaluation and monitoring documentation. The data details the administration of anesthesia including start and end times, techniques, agents, class, diagnoses, responses, complications, and personnel involved. The data is used to provide a detailed anesthesia report for the health record. The data is also used to provide clinical data to support coding and billing processes

Anesthesiology contains data regarding case booking, staff assignment, as well as pre-, post, and intra-anesthesia evaluation and monitoring documentation. The data details the administration of anesthesia including start and end times, techniques, agents, class, diagnoses, responses, complications, and personnel involved. The data is used to provide a detailed anesthesia report for the health record. The data is also used to provide clinical data to support coding and billing processes

The Appeals Management Center is VBA's centralized processing center for appeals remanded by the BVA.

The Appeals Management Center is VBA's centralized processing center for appeals remanded by the BVA.

Fingerprints of the Applicant are captured in this artifact.


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Applicant Fingerprint Data Object Fingerprints of the Applicant are captured in this artifact. No Change

Applicant NACI Message Flow No Change

Applicant NACI BPMN Process No Change

Applicant Photograph Message Flow The PIV card is imprinted with applicant photograph. The PIV card is imprinted with applicant photograph. No Change

Applicant Photograph BPMN Process Photograph is taken of the Applicant in this artifact. Photograph is taken of the Applicant in this artifact. No Change

Applicant Photograph BPMN Process The PIV card is imprinted with applicant photograph. The PIV card is imprinted with applicant photograph. No Change

Applicant Photograph Data Object Photograph is taken of the Applicant in this artifact. Photograph is taken of the Applicant in this artifact. No Change

Applicant Record Message Flow This is official requested and required applicant information. No Change

Applicant Record BPMN Process This is an official request, and the required applicant information is retrieved. No Change

Applicant Record BPMN Process This is official requested and required applicant information. No Change

Applicant Record Data Object This is an official request, and the required applicant information is retrieved. No Change

Application Image BPMN Process An image of the health enrollment application is scanned. No Change

Application Image Data Object An image of the health enrollment application is scanned. No Change

Application Information Message Flow This is initial application information collected. This is initial application information collected. No Change

Application Information BPMN Process This is initial application information collected. This is initial application information collected. No Change

Application Package (Fax) Message Flow No Change

Application Package (Fax) BPMN Process No Change

Fingerprints of the Applicant are captured in this artifact.

This is official requested and required applicant information.

This is an official request, and the required applicant information is retrieved.

This is official requested and required applicant information.

This is an official request, and the required applicant information is retrieved.

An image of the health enrollment application is scanned.

An image of the health enrollment application is scanned.

This is an image of the application package containing the DD-214, Form 1330, the application for Standard Government Headstone or Marker, and any other supporting documentation required to process benefit request.





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Application Package (Mail) Message Flow No Change

Application Package (Mail) BPMN Process No Change

Apply for Burial BPMN Process In this process step, call St. Louis Scheduling 800 number. No Change

Apply For Loan BPMN Process No Change

Appointment Management Subject Area No Change

Appointment Record Message Flow No Change

Appointment Record BPMN Process No Change

Appraisal Message Flow This is information of the appraisal. This is information of the appraisal. No Change

Appraisal BPMN Process This is information of the appraisal. This is information of the appraisal. No Change

Appraisal Order Message Flow This is an order for an appraisal to be conducted. This is an order for an appraisal to be conducted. No Change

Appraisal Order BPMN Process No Change

This is an application package containing the DD-214, Form 1330, the application for Standard Government Headstone or Marker, and any other supporting documentation required to process benefit request.




In this process step, call St. Louis Scheduling 800 number.

After viewing calculated entitlement amount in eBenefits, apply for loan with lender and notify lender of VA entitlement amount.

After viewing calculated entitlement amount in eBenefits, apply for loan with lender and notify lender of VA entitlement amount.

Appointment Management contains appointment data categorized by patient and clinic location, including appointment status. Data includes appointment status, reason for cancellation, purpose of visit, and administrative actions. The data is used to organize and manage clinic workload and to determine resources for clinic operations. This data is used administratively for managing resources, current and future demand and clinic availability, as well as for monitoring wait times, staff productivity, and efficiency. Healthcare providers utilize this data to manage patient panels and daily workflow.

Appointment Management contains appointment data categorized by patient and clinic location, including appointment status. Data includes appointment status, reason for cancellation, purpose of visit, and administrative actions. The data is used to organize and manage clinic workload and to determine resources for clinic operations. This data is used administratively for managing resources, current and future demand and clinic availability, as well as for monitoring wait times, staff productivity, and efficiency. Healthcare providers utilize this data to manage patient panels and daily workflow.

Appointment Record is an electronic version of appointment information; Updated to reflect that the Veteran has checked in.





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Appraisal Order BPMN Process This is an order for an appraisal to be conducted. This is an order for an appraisal to be conducted. No Change

Appraisal Order Data Object No Change

Approve Fee-Basis Consult BPMN Process Approve Fee-Basis consult in CPRS through second-level review in this process step. No Change

Approve Funding BPMN Process In this process step, approve project funding. In this process step, approve project funding. No Change

Approve Request BPMN Process Approve card request and personalize PIV Card digital certificates in this process step. No Change

Architecture, Strategy, and Design Organizational Unit No Change

Archive Documents BPMN Process Move all documents from working document repository to DOCRS in this process step. No Change

ARK/CIS BPMN Process No Change

Approve Fee-Basis consult in CPRS through second-level review in this process step.

Approve card request and personalize PIV Card digital certificates in this process step.

The Office of ASD creates standards for implementation of IT solutions that best serve Veterans through the integration of technical, business, and data architecture, systems design, forward thinking IT strategy, and knowledge management, while exercising proper stewardship of resources and maintaining transparent operations.

The Office of ASD creates standards for implementation of IT solutions that best serve Veterans through the integration of technical, business, and data architecture, systems design, forward thinking IT strategy, and knowledge management, while exercising proper stewardship of resources and maintaining transparent operations.

Move all documents from working document repository to DOCRS in this process step.

The Anesthesia Record Keeper / Clinical Information System (ARK/CIS) are components of the systems used by Anesthesia departments, where systems are installed. Anesthesia uses ARK to document their patient workflow as well as collect medical device data from anesthesia equipment. Some anesthesia information, particularly pre-operative assessment information and peri-operative anesthesia values like start and stop times, is expected to be interfaced to SQWM. SQWM will have more data fields than the legacy VistA Surgery module. Anesthesia is currently considering which additional data fields collected in ARK/CIS will be clinically appropriate to pass to SQWM. SQWM may share Surgery Schedule information to allow for work listing within ARK.



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ARK/CIS System No Change

ARK/CIS - VistA System Interface Information exchanged from ARK/CIS to VistA. Information exchanged from ARK/CIS to VistA. No Change

Arms Control FEA BRM No Change

Arms Control BPMN Process No Change

Arrive for Appointment BPMN Process No Change

AS/IT Acronym Assistant Secretary for Information and Technology Assistant Secretary for Information and Technology No Change

ASCI Acronym American Satisfaction Customer Index American Satisfaction Customer Index No Change

ASD Acronym Architecture, Strategy, and Design Architecture, Strategy, and Design No Change

Assessment and Treatment Pathway Message Flow No Change

Assessment and Treatment Pathway BPMN Process No Change

Asset and Liability Management FEA BRM No Change



Arms Control includes all activities for managing both legal and illegal weapons in accordance with State, Federal and international law.




In this process step, arrive at VA medical facility and present to Patient Support Administration for check in.

In this process step, arrive at VA medical facility and present to Patient Support Administration for check in.

Similar to the Admission Assessment, the attending physician performs various physical assessments and determines treatment; Must be completed within 24 hours of admission.





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Asset and Liability Management BPMN Process No Change

Asset Information Message Flow This is information about the completed construction asset (i.e., square footage, location, etc.). No Change

Asset Information BPMN Process This is information about the completed construction asset (i.e., square footage, location, etc.). No Change

Assign Bed BPMN Process If available, assign patient to bed; this initiates admission process. No Change

Assign Case File Representative BPMN Process Retrieve case file and assign representative in this process step. No Change

Assign Decision Review Officer (DRO) BPMN Process In this process step, assign Decision Review Officer (DRO). No Change

Assign Docket Number BPMN Process Assign docket number in this process step. Assign docket number in this process step. No Change

Assign Representative BPMN Process No Change

BPMN Process Deliver Auto GED and Assign Vocational Rehabilitation Counselor in this process step. No Change

Organizational Unit Deleted

This is information about the completed construction asset (i.e., square footage, location, etc.).

This is information about the completed construction asset (i.e., square footage, location, etc.).

If available, assign patient to bed; this initiates admission process.

Retrieve case file and assign representative in this process step.

In this process step, assign Decision Review Officer (DRO).

Assign Vocational Rehabilitation Counselor

Deliver Auto GED and Assign Vocational Rehabilitation Counselor in this process step.

Assistant Deputy Under Secretary for Health for Administrative Operations

The Office of ADUSH/AO serves Veterans and their families by delivering improved logistics, procurement, capital, facilities, and issues management through VISNs, VHA facilities, and directly to Veterans and their families. The office comprises 12 components that strive to lead VHA administrative operations towards excellence using the guiding principles of financial stewardship; customer-centric services for our Nation's Veterans; assurance of a learning environment for employees; and demonstrating inclusion through a respectful and diverse workforce.


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Assistant Secretary for Human Resources and Administration

The Assistant Secretary for Human Resources and Administration is responsible for providing VA-wide responsibilities to such programs as human resources management, diversity and inclusion, discrimination complaint resolution, labor-management relations, VA's Learning University, corporate senior executive management, and general administrative support (primarily services to VA Central Office). The Assistant Secretary serves as the Department's designated Agency Safety and Health Official and is responsible for administering the Occupational Safety and Health and Workers' Compensation programs. The Assistant Secretary also serves as the Department's Chief Human Capital Officer, advising and assisting the SECVA in carrying out VA's responsibilities for selecting, developing, training, and managing a high-quality workforce in accordance with merit systems principles.

The Assistant Secretary for Human Resources and Administration is responsible for providing VA-wide responsibilities to such programs as human resources management, diversity and inclusion, discrimination complaint resolution, labor-management relations, VA's Learning University, corporate senior executive management, and general administrative support (primarily services to VA Central Office). The Assistant Secretary serves as the Department's designated Agency Safety and Health Official and is responsible for administering the Occupational Safety and Health and Workers' Compensation programs. The Assistant Secretary also serves as the Department's Chief Human Capital Officer, advising and assisting the SECVA in carrying out VA's responsibilities for selecting, developing, training, and managing a high-quality workforce in accordance with merit systems principles.

Assistant Secretary for Information and Technology

The Assistant Secretary for Information and Technology serves as the Chief Information Officer (CIO) for the Department. As the CIO, the Assistant Secretary is the principal advisor to the SECVA on matters relating to information and technology management in the Department as delineated in P.L. No. 104-106, the Clinger-Cohen Act, the Paperwork Reduction Act, Chapter 35 of Title 44 U.S.C.; and any other associated legislated or regulatory media.

The Assistant Secretary for Information and Technology serves as the Chief Information Officer (CIO) for the Department. As the CIO, the Assistant Secretary is the principal advisor to the SECVA on matters relating to information and technology management in the Department as delineated in P.L. No. 104-106, the Clinger-Cohen Act, the Paperwork Reduction Act, Chapter 35 of Title 44 U.S.C.; and any other associated legislated or regulatory media.


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Assistant Secretary for Management Organizational Unit No Change


The Assistant Secretary for Management serves as the Department's Chief Budget Officer, Chief Financial Officer, and Senior Real Property Officer. The Assistant Secretary is responsible for financial management, budget administration, resources planning, business oversight activities, and monitoring the development and implementation of VA's performance measures. The Assistant Secretary serves as the Department's principal advisor for budget, fiscal, capital and green program management (energy, environment, transportation/fleet, and sustainability) policy, and supports the VA governance bodies with regard to capital-asset portfolio management and implementing the strategic capital-asset planning process.

The Assistant Secretary for Management serves as the Department's Chief Budget Officer, Chief Financial Officer, and Senior Real Property Officer. The Assistant Secretary is responsible for financial management, budget administration, resources planning, business oversight activities, and monitoring the development and implementation of VA's performance measures. The Assistant Secretary serves as the Department's principal advisor for budget, fiscal, capital and green program management (energy, environment, transportation/fleet, and sustainability) policy, and supports the VA governance bodies with regard to capital-asset portfolio management and implementing the strategic capital-asset planning process.

Assistant Secretary for Operations, Security and Preparedness

The Assistant Secretary for Operations, Security and Preparedness is the principal advisor to the SECVA and DEPSECVA on VA's capability and readiness to continue services to Veterans and their families, respond to contingency support missions to the DoD and other Federal agencies engaged in emergency-response activities and respond effectively during national emergencies.

The Assistant Secretary for Operations, Security and Preparedness is the principal advisor to the SECVA and DEPSECVA on VA's capability and readiness to continue services to Veterans and their families, respond to contingency support missions to the DoD and other Federal agencies engaged in emergency-response activities and respond effectively during national emergencies.


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Assistive Technology Services FEA BRM No Change

Assistant Secretary for Policy and Planning

The Assistant Secretary for Policy and Planning is responsible for the SECVA's policy analysis and planning processes, and their integration into the Department's Strategic Management Process. The Assistant Secretary's functions entail responsibility for performing Department-level policy analyses and development, program evaluations, strategic planning, quality improvement, actuarial studies and assessments, Veterans' demographics, VA/Department of Defense (DoD) coordination services, and statistical analyses. The Assistant Secretary is responsible for the Nation's official estimates and projections of the Veteran population and the National Survey of Veterans, Active-Duty Service members, activated National Guard and Reserve members, family members, and survivors.

The Assistant Secretary for Policy and Planning is responsible for the SECVA's policy analysis and planning processes, and their integration into the Department's Strategic Management Process. The Assistant Secretary's functions entail responsibility for performing Department-level policy analyses and development, program evaluations, strategic planning, quality improvement, actuarial studies and assessments, Veterans' demographics, VA/Department of Defense (DoD) coordination services, and statistical analyses. The Assistant Secretary is responsible for the Nation's official estimates and projections of the Veteran population and the National Survey of Veterans, Active-Duty Service members, activated National Guard and Reserve members, family members, and survivors.

Assistant Secretary for Public and Intergovernmental Affairs

The Assistant Secretary for Public and Intergovernmental Affairs develops, maintains, and communicates the Department's message through media relations and public, intergovernmental and Veteran engagement to empower Veterans and their families. The Assistant Secretary oversees the Department's communications with Veterans, the general public, VA employees, and the news media. The Office of the Assistant Secretary for Public and Intergovernmental Affairs works to build confidence in VA and its readiness to serve America's Veterans of all generations.

The Assistant Secretary for Public and Intergovernmental Affairs develops, maintains, and communicates the Department's message through media relations and public, intergovernmental and Veteran engagement to empower Veterans and their families. The Assistant Secretary oversees the Department's communications with Veterans, the general public, VA employees, and the news media. The Office of the Assistant Secretary for Public and Intergovernmental Affairs works to build confidence in VA and its readiness to serve America's Veterans of all generations.

Assistive Technology Services is composed of hardware and software that help people who are physically or visually impaired, as well as ensuring electronic and information technology is accessible to people with disabilities, including employees and members of the public (i.e. 508 Compliant). This includes developing standards for all electronic and information technology.



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Assistive Technology Services BPMN Process No Change


Associate with Case File BPMN Process No Change

AT Acronym Awareness and Training Awareness and Training No Change

ATO Acronym Authorization to Operate Authorization to Operate No Change

Attend Appointment BPMN Process No Change

Attend Fingerprinting Appointment BPMN Process No Change

Attend Initial Orientation BPMN Process Attend Initial Orientation in this process step. Attend Initial Orientation in this process step. No Change

AU Acronym Audit and Accountability Audit and Accountability No Change

Audio / Video Conferencing FEA BRM No Change

Audio / Video Conferencing BPMN Process No Change

Audit Trail Capture and Analysis FEA BRM No Change



Associate Deputy Assistant Secretary for Congressional and Legislative Affairs

The Office of the Associate Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the business and congressional liaison functions of the office, including office operations and administration and the congressional liaison offices and staff functions located on Capitol Hill. There are two director-level reports: Director of Operations and the Director of Congressional Liaison Service.

The applicant appears for enrollment appointment with required identity documents in this process step.

The applicant appears for enrollment appointment with required identity documents in this process step.

Audio / Video Conferencing entails communication across long distances with audio and / or video contact that may also include graphics and data exchange and includes all equipment, software, hardware, networks, etc. necessary to perform these functions.




Defines the set of capabilities to support the identification and monitoring of activities within an application, system, or network



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Audit Trail Capture and Analysis BPMN Process No Change

AuthN Acronym Authentication Authentication No Change

Availability List Message Flow No Change

Availability List BPMN Process No Change

Award Contracts BPMN Process Solicit and award construction contracts. Solicit and award construction contracts. No Change

Award Data BPMN Process Data relating to the specific procurement award is given to the chosen vendor. No Change

Award Data Data Object Data relating to the specific procurement award is given to the chosen vendor. No Change

Award Letter Message Flow No Change

Award Letter BPMN Process No Change

Award Letter or Notification BPMN Process This award letter denotes Veteran's disability rating in last 2 years. No Change

Award Letter or Notification Data Object This award letter denotes Veteran's disability rating in last 2 years. No Change

Award Notification BPMN Process No Change

Award Notification Data Object No Change

Award Record BPMN Process The claim is approved and the record is changed to an award record. No Change

Award Record Data Object The claim is approved and the record is changed to an award record. No Change

B2B Acronym Business-to Business Business-to Business No Change

BA Acronym Business Architecture Business Architecture No Change

BAM Acronym Business Activity Monitoring Business Activity Monitoring No Change

BAR Acronym Business Architecture Repository Business Architecture Repository No Change

Basic Veteran Information Message Flow Basic Veteran information helps determine if the Veteran is eligible or not. No Change

Basic Veteran Information BPMN Process Basic Veteran information helps determine if the Veteran is eligible or not. No Change

Batch Employee Data BPMN Process No Change



Availability List is an electronic list of available appointments, now including the newly scheduled Veteran's appointment.




Data relating to the specific procurement award is given to the chosen vendor.

Data relating to the specific procurement award is given to the chosen vendor.

This award letter denotes Veteran's disability rating in last 2 years.

This award letter denotes Veteran's disability rating in last 2 years.

The claim is approved and the record is changed to an award record.

The claim is approved and the record is changed to an award record.

Basic Veteran information helps determine if the Veteran is eligible or not.

Basic Veteran information helps determine if the Veteran is eligible or not.

A small subset of information on all employees is captured in order for those employees to be setup in ETA for time tracking.



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Batch Employee Data Data Object No Change

Batch Payments BPMN Process In this process step, batch payments organized by funding. No Change

Battlespace Networks FEA BRM No Change

Battlespace Networks BPMN Process No Change

BDN BPMN Process No Change

BDN System No Change

BDN - CH 33 LTS System Interface Information exchanged from BDN to CH 33 LTS. Information exchanged from BDN to CH 33 LTS. No Change

BDN - FMS System Interface Information exchanged from BDN to FMS. Information exchanged from BDN to FMS. No Change

BDN - VETSNET System Interface Information exchanged from BDN to VETSNET. Information exchanged from BDN to VETSNET. No Change



In this process step, batch payments organized by funding.

Battlespace Networks includes activities that extend “commercial like” IT Infrastructure to meet the connectivity and interoperability needs of deployed and mobile warfighting capabilities. This function focuses on information transport; and computing and enterprise services capabilities for the tactical edge users. It includes tactical edge networks and gateways to enable end-to-end connectivity between battlespace networks and IT infrastructure capabilities.




The Benefits Delivery Network is a suite of COBOL mainframe applications that collectively make up the VA's primary claims processing, tracking and payment system. The BDN tracks and distributes approximately $40 Billion in veteran entitlements yearly.





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Bed Status Report Message Flow This report tracks bed availability within the medical center. No Change

Bed Status Report BPMN Process This report tracks bed availability within the medical center. No Change

Benefit Subject Area No Change

Benefit and Eligibility Data Message Flow The Veterans benefit and other data is used to make eligibility determinations. No Change

Benefit and Eligibility Data BPMN Process The Veterans benefit and other data is used to make eligibility determinations. No Change

Benefit Information Message Flow This is the transmission of benefit information. This is the transmission of benefit information. No Change

Benefit Information BPMN Process This is the transmission of benefit information. This is the transmission of benefit information. No Change

Benefits and Discharge Cases Message Flow No Change

Benefits and Discharge Cases BPMN Process No Change

Benefits Assistance Service Organizational Unit No Change

Benefits Legislative Affairs Service Organizational Unit No Change

Benefits Management FEA BRM No Change

Benefits Management BPMN Process No Change

BEST Acronym Basic Elements of Supervision Training Basic Elements of Supervision Training No Change

This report tracks bed availability within the medical center.

This report tracks bed availability within the medical center.

Any type of assistance VA can offer the Veteran or Service member. This includes education, loans, compensation, pension, burial, survivors' benefits, vocational rehabilitation, training, employment services, vocational counseling, and life insurance.

Any type of assistance VA can offer the Veteran or Service member. This includes education, loans, compensation, pension, burial, survivors' benefits, vocational rehabilitation, training, employment services, vocational counseling, and life insurance.

The Veterans benefit and other data is used to make eligibility determinations.


The Benefits Assistance Service (BAS) serves as advocates for Service members, Veterans, eligible beneficiaries and other stakeholders, to ensure they are knowledgeable and informed about accessing and receiving VA benefits and services.

The Benefits Assistance Service (BAS) serves as advocates for Service members, Veterans, eligible beneficiaries and other stakeholders, to ensure they are knowledgeable and informed about accessing and receiving VA benefits and services.

The Benefits Legislative Affairs Service establishes goals, objectives, and priorities for the Benefits Legislative Affairs Service, develops Veterans benefit legislative priorities and monitors and champions them before Congress, and contributes to the Department's Title 38 congressionally mandated reports process.

The Benefits Legislative Affairs Service establishes goals, objectives, and priorities for the Benefits Legislative Affairs Service, develops Veterans benefit legislative priorities and monitors and champions them before Congress, and contributes to the Department's Title 38 congressionally mandated reports process.


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BGS BPMN Process No Change

BGS Service No Change

BGS - VBMS System Interface Information exchanged from BGS to VBMS via web services. No Change

BHIE BPMN Process No Change

BHIE System No Change

BHIE Acronym Bidirectional Health Information Exchange Bidirectional Health Information Exchange No Change

BHIE - AHLTA System Interface Information exchanged from BHIE to AHLTA. Information exchanged from BHIE to AHLTA. No Change

BHIE - CVIX System Interface Information exchanged from BHIE to CVIX via web services. No Change

BHIE - HAIMS System Interface Information exchanged from BHIE to HAIMS. Information exchanged from BHIE to HAIMS. No Change

BHIE - NCAT System Interface Information exchanged from BHIE to NCAT. Information exchanged from BHIE to NCAT. No Change

BHIE - VistA System Interface Information exchanged from BHIE to VistA. Information exchanged from BHIE to VistA. No Change

BHIE - VLER System Interface Information exchanged from BHIE to VLER via web services. No Change

Benefits Gateway Service (BGS), which provides access to data stored within the Corporate Database. BGS exposes a series of fine-grained web services that VBMS uses to create, retrieve, and update data within the Corporate Database.




Information exchanged from BGS to VBMS via web services.

BHIE is a Federal IT health care initiative that facilitates the secure electronic exchange of patient medical information between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). (source: VA Intranet)




Information exchanged from BHIE to CVIX via web services.

Information exchanged from BHIE to VLER via web services.


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BHL BPMN Process No Change

BHL System No Change

BHL - VistA System Interface Information exchanged from BHL to VistA. Information exchanged from BHL to VistA. No Change

BI Acronym Business Intelligence Business Intelligence No Change

BIA Acronym Business Information Architecture Business Information Architecture No Change

Billing Request BPMN Process This request is a detailed listing of medical bill information, to include insurance information. No Change

Billing Request Data Object This request is a detailed listing of medical bill information, to include insurance information. No Change

The BHL software provides components of successful care management including regular structured assessments to monitor progress and determine when treatment adjustment or additional resources are needed, panel management or tracking to ensure Veterans are contacted and monitored on a regular basis, and decision support. As a standalone software application, it requires manual entry of patient demographics. The BHL software program is the only available software program that provides this level of care management in support of care for mental health concerns. The BHL software is currently installed in over 20 VA Medical Centers (VAMC). This interface will facilitate the use of the BHL software to all VA medical care locations.




This request is a detailed listing of medical bill information, to include insurance information.

This request is a detailed listing of medical bill information, to include insurance information.


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Biomedical Research FEA BRM No Change

Biomedical Research BPMN Process No Change

BMS BPMN Process No Change

Basic, clinical, and translational research concerned with the application of biological, physiological, sociological principles to clinical medicine to improve human health.




Bed Management Solution aims to facilitate\ efficient patient flow operations and provide reports on the performance of bed management activities, thus enabling the VA facility and Veterans Integrated Service Network (VISN) to track Key Performance Indicators and Deputy Under Secretary for Health (DUSH) guidelines. BMS provides an accurate view of the status of beds and their availability for patient assignment, enables planning and prioritizing of bed demand by tracking the status of patients requiring beds, supports discharge planning by tracking the status of patient discharge plans and schedules, reduces Fee Basis costs by monitoring patients in community hospitals and identifying available beds for transfer to a VAMC, improves turnaround time for bed cleaning by providing alerts to EMS staff and monitoring the status of bed cleaning activities, provides support in emergency events by making visible the availability of beds at a VISN and national level. reflects a multi-tier distributed model, Service-Oriented Architecture (SOA) framework, re-usable component architecture, common security model, flexible transaction control, and web-services support through integrated XML-based data interchange.



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BMS System No Change

BMS - MDWS System Interface Information exchanged from BMS to MDWS via web services. No Change

BNTIB Acronym Budgeting and Near Term Investment Board Budgeting and Near Term Investment Board No Change



Information exchanged from BMS to MDWS via web services.


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Board of Veterans' Appeals Organizational Unit Updated

BOP Acronym Business Operating Plan Business Operating Plan No Change

Border and Transportation Security FEA BRM No Change

Border and Transportation Security BPMN Process No Change

The Board of Veterans' Appeals (BVA) was established in 1933 and operates by authority of, and functions pursuant to, Chapter 71 of Title 38, U.S.C. The Board consists of a Chairman, Vice Chairman, Principal Deputy Vice Chairman, and sufficient Veterans Law Judges (VLJs), staff counsel, and other administrative and clerical staff to conduct hearings and decide appeals in a proper and timely manner. The Board's organizational structure includes an Office of the Chairman; the Appellate Group; an Office of Management, Planning, and Analysis; and an Office of VLJs. The Appellate Group is led by the Principal Deputy Vice Chairman and includes: the Chief Counsel for Operations; the Chief Counsel for Policy and Procedure; the Chiefs (Senior Counsel) of Litigation Support, Quality Review, and the Training Office; a Medical Advisor; a Counsel for Labor Relations; several Special Counsel who cover a variety of legal specialty areas; and numerous legal support personnel. The Office of Management, Planning, and Analysis is the administrative directorate of the Board, consisting of the Director, the Deputy Director, the Administrative Support Division, the Decision Team Support Division, and the Financial Management Division. The Office of VLJs comprises two Deputy Vice Chairmen, 10 Chief VLJs, 10 Senior Counsel, and numerous VLJs and staff counsel.

The Board has jurisdiction over appeals arising from the Department's regional offices, medical centers, National Cemetery Administration (NCA), and Office of General Counsel (OGC). Although the Board has jurisdiction over a wide variety of issues and matters, the vast majority of appeals considered involve claims for disability compensation or survivor benefits. Examples of other types of claims addressed by the Board include fee-basis medical care, waiver of recovery of overpayments, reimbursements for emergency medical treatment expenses, education assistance benefits, vocational rehabilitation training, burial benefits, and insurance benefits.

The Board of Veterans' Appeals conducts hearings and disposes of appeals properly before the Board.

Border and Transportation Security includes appropriately facilitating or deterring entry and exit of people, goods, and conveyances at and between U.S. ports of entry, as well as ensuring the security of transportation and infrastructure networks, facilities, vehicles, and personnel within the United States.





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BOSS BPMN Process No Change

BOSS System No Change

BOSS - MVI System Interface Information exchanged from BOSS to MVI via web services. No Change

BOSS - VBMS System Interface Information exchanged from BOSS to VBMS. Information exchanged from BOSS to VBMS. No Change

BOSS - VONAPP System Interface Information exchanged from BOSS to VONAPP. Information exchanged from BOSS to VONAPP. No Change

BOSS National Cemetery Case File BPMN Process This is a file of information necessary to determine eligibility and facilitate burial. No Change

BOSS National Cemetery Case File Data Object This is a file of information necessary to determine eligibility and facilitate burial. No Change

BPMN Process This is a file of information which consists of burial time and date information. No Change

Data Object This is a file of information which consists of burial time and date information. No Change

BPA Acronym Business Process Architecture Business Process Architecture No Change

BPEL Acronym Business Process Execution Language Business Process Execution Language No Change

BPMN Acronym Business Process Modeling Notation Business Process Modeling Notation No Change

BRA Acronym Business Reference Architecture Business Reference Architecture No Change

BRM Acronym Business Reference Model Business Reference Model No Change

BOSS is the Burial Operations Support System which automates all the manual, paper intensive record keeping, and information and forms processing associated with over 100,000 yearly interments from National, State Veterans’, Arlington National Cemetery, post/military, Department of Army, and Department of Interior cemeteries. BOSS provides for the creation and maintenance of a complete historical record for each interment and is considered an NCA mission critical system.




Information exchanged from BOSS to MVI via web services.

This is a file of information necessary to determine eligibility and facilitate burial.


BOSS National Cemetery Case File (schedule)

This is a file of information which consists of burial time and date information.

BOSS National Cemetery Case File (schedule)

This is a file of information which consists of burial time and date information.


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BSI Acronym Business System Inventory Business System Inventory No Change

Budget and Performance Integration FEA BRM No Change

Budget and Performance Integration BPMN Process No Change

Budget and Procurements Organizational Unit No Change

Budget Execution FEA BRM No Change

Budget Execution BPMN Process No Change

Budget and Performance Integration involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.




The Budget and Procurements office provides formulation, preparation, submission and execution of the OSP internal budget and operating plans; ensures payment and oversight for monthly obligations for all billings; provides monthly execution of the performance review; and executes procurement of goods and services.

The Budget and Procurements office provides formulation, preparation, submission and execution of the OSP internal budget and operating plans; ensures payment and oversight for monthly obligations for all billings; provides monthly execution of the performance review; and executes procurement of goods and services.

Budget Execution involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.





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Budget Formulation FEA BRM No Change

Budget Formulation BPMN Process No Change

Budget Information BPMN Process This is informational updates to the project "check book. No Change

Budget Information Data Object This is informational updates to the project "check book. No Change

Budget Service Organizational Unit No Change


Burial Date Message Flow This is the communicated burial time and date. This is the communicated burial time and date. No Change

Burial Date BPMN Process This is the communicated burial time and date. This is the communicated burial time and date. No Change

Budget Formulation involves all activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.




This is informational updates to the project "check book.

This is informational updates to the project "check book.

The Budget Service formulates, justifies, and monitors budget requirements, funding, obligations, and expenditures for all NCA programs, including unique requirements related to cemetery operations and maintenance, major and minor cemetery construction projects, capital asset investment, historic properties, grants to states and tribal organizations to establish and maintain Veterans cemeteries, multiple burial benefits as established by Congress (interment, grave liners, outer burial receptacles, headstones, markers, and medallions), and NCA's Gift Fund (separate from VA Gift Fund).

The Budget Service formulates, justifies, and monitors budget requirements, funding, obligations, and expenditures for all NCA programs, including unique requirements related to cemetery operations and maintenance, major and minor cemetery construction projects, capital asset investment, historic properties, grants to states and tribal organizations to establish and maintain Veterans cemeteries, multiple burial benefits as established by Congress (interment, grave liners, outer burial receptacles, headstones, markers, and medallions), and NCA's Gift Fund (separate from VA Gift Fund).

Build a Flexible and Scalable Infrastructure through Improved Organizational Des

For a full explanation of "Build a Flexible and Scalable Infrastructure through Improved Organizational Design and Enhanced Capital Planning" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Build a Flexible and Scalable Infrastructure through Improved Organizational Design and Enhanced Capital Planning" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.


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Burial Location Message Flow No Change

Burial Location BPMN Process No Change

Burial Logistics Message Flow This is the communicated logistical information for burial service (e.g., schedule, etc.). No Change

Burial Logistics BPMN Process This is the communicated logistical information for burial service (e.g., schedule, etc.). No Change

Business Analytics FEA BRM No Change

Business Analytics BPMN Process No Change

Business and Industry Development FEA BRM No Change

Business and Industry Development BPMN Process No Change

Business Information Office Organizational Unit No Change

Business Operations Division Organizational Unit No Change

Business Policy Office Organizational Unit Updated

Daily batch process updates includes Veteran information and burial location for all records that have a marker ordered.




This is the communicated logistical information for burial service (e.g., schedule, etc.).

This is the communicated logistical information for burial service (e.g., schedule, etc.).

Business analytics includes all forms of data analysis of extremely large, complex data sets (big data) that are manipulated for business (mission) consumption.




Business and Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for corporations and citizens involved in different types of business.




Business Information Office provides VHA's POWER and POWER Plus reporting systems, and forecasts collections amounts.

Business Information Office provides VHA's POWER and POWER Plus reporting systems, and forecasts collections amounts.

The Business Operations Division provides financial, budgeting, human resources and resource management expertise, and support to the Offices of the DUSHOM.

The Business Operations Division provides financial, budgeting, human resources and resource management expertise, and support to the Offices of the DUSHOM.

Business Policy Office develops, evaluates, and ensures consistent policies in the provision and delivery of VHA health care benefits and operations.

Business Policy Office develops, evaluates, and ensures consistent policies in the provision and delivery of VHA haelth care benefits and operations.


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Business Systems Management Organizational Unit Deleted

BVA Decision Message Flow No Change

BVA Decision BPMN Process No Change


BY Acronym Budget Year Budget Year No Change

C&A Acronym Certification and Accreditation (currently A&A) Certification and Accreditation (currently A&A) No Change

CA Acronym Certificate Authority Certificate Authority No Change

CAAPS - FMS System Interface Information exchanged from CAAPS to FMS. Information exchanged from CAAPS to FMS. No Change

Business Process Improvement Service

The Business Process Improvement Service ensures that national cemeteries have a current and validated set of operational standards and measures that describe and quantify national shrine operations in the areas of interment, grounds maintenance, headstone/marker operations, facility and equipment maintenance. The service also manages the NCA Organizational Assessment and Improvement (OAI) Program for national cemeteries and Central Office components. This includes developing or updating all program materials, selecting and training site visit teams of NCA employees, scheduling site visits, and overseeing and documenting site visit results through timely reports.

The Business Process Improvement Service ensures that national cemeteries have a current and validated set of operational standards and measures that describe and quantify national shrine operations in the areas of interment, grounds maintenance, headstone/marker operations, facility and equipment maintenance. The service also manages the NCA Organizational Assessment and Improvement (OAI) Program for national cemeteries and Central Office components. This includes developing or updating all program materials, selecting and training site visit teams of NCA employees, scheduling site visits, and overseeing and documenting site visit results through timely reports.

Business Process Re-engineering Office

The Business Process Re-engineering Office (BPRO) is responsible for improving business processes to align all aspects of the organization with Purchased Care to promote business effectiveness and efficiency, while striving for innovation, flexibility, and integration with technology.

Business Systems Management (BSM) is responsible for the re-engineering, implementation, and management of innovative business solutions to improve the effectiveness and efficiency of Purchased Care and enhance Veteran health care.

Veteran's law judge findings of fact, conclusions of law, and order. Veteran's law judge findings of fact, conclusions of law, and order.

Veteran's law judge findings of fact, conclusions of law, and order. Veteran's law judge findings of fact, conclusions of law, and order.

BVA Decision Issued based on Docket Number


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CAATS BPMN Process No Change

CAATS System No Change

CAATS - eCMS System Interface Information exchanged from CAATS to eCMS. Information exchanged from CAATS to eCMS. No Change

CAATS - FMS System Interface Information exchanged from CAATS to FMS. Information exchanged from CAATS to FMS. No Change

CAATS - FMS System Interface Information exchanged from CAATS to FMS. Information exchanged from CAATS to FMS. No Change

Calculate Award BPMN Process Calculate award Calculate award No Change

Calculate Payment BPMN Process Calculate payment amounts in this process step. Calculate payment amounts in this process step. No Change

CAATS began as a simple five-module system that would be used exclusively by Regional Offices in VBA to input source documents and produces FMS transactions. The application has evolved into a nine module web-based application that will be utilized not only by VBA field stations but also by National Cemetery Administration (NCA)





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Cancer Surveillance Subject Area No Change

Capital Asset Management Organizational Unit New

Capital Planning FEA BRM No Change

Capital Planning BPMN Process No Change

Cancer Surveillance contains data related to all reported cancers diagnosed as well as follow-up, treatment and survival data on reported cases. Components of this data include patient demographic information, cancer identification, extent of disease, stage at diagnosis, first course of treatment, recurrence, and subsequent therapies or progression, along with follow-up information. The data allows for abstract reports which are summaries of pertinent information about the patient, the cancer, the treatment, and the outcome. Using this data, the cancer registrars perform case finding, reporting, and follow-up for those cases that meet specific criteria for inclusion in the VA Cancer Registry. The data in this domain supports all requirements of the American College of Surgeons (ACoS) and National Cancer Institute's Surveillance, Epidemiology and End Results Program. Reporting includes case listings and registry reports for Cancer Boards/Conferences, special studies, and the annual report to American College of Surgeons related to cancer patients. Data is also downloaded and transmitted electronically to state central registries and the National Cancer Database for the ACoS.

Cancer Surveillance contains data related to all reported cancers diagnosed as well as follow-up, treatment and survival data on reported cases. Components of this data include patient demographic information, cancer identification, extent of disease, stage at diagnosis, first course of treatment, recurrence, and subsequent therapies or progression, along with follow-up information. The data allows for abstract reports which are summaries of pertinent information about the patient, the cancer, the treatment, and the outcome. Using this data, the cancer registrars perform case finding, reporting, and follow-up for those cases that meet specific criteria for inclusion in the VA Cancer Registry. The data in this domain supports all requirements of the American College of Surgeons (ACoS) and National Cancer Institute's Surveillance, Epidemiology and End Results Program. Reporting includes case listings and registry reports for Cancer Boards/Conferences, special studies, and the annual report to American College of Surgeons related to cancer patients. Data is also downloaded and transmitted electronically to state central registries and the National Cancer Database for the ACoS.

The Office of Capital Asset Management Engineering and Support (OCAMES) provides VHA's guidance, oversight, and technical support for capital initiatives and engineering operations. Programs within this Office include Major Construction, Minor Construction, Non-Recurring Maintenance (NRM), Clinical Specific Initiatives (CSI), Leasing, Sharing Use of Space, Enhanced Use Leasing, Energy, Fleet, Engineering Operations, and State Home Construction Grant Program.


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CAPPS BPMN Process No Change

CAPPS System No Change

Capture Asset Information BPMN Process Enter final asset information into CAI in this process step. No Change

Capture Fingerprints BPMN Process No Change

Capture Photograph and Fingerprints BPMN Process No Change

Capture Services Rendered BPMN Process No Change

CAR Acronym Competency Assessment Review Competency Assessment Review No Change

Cardiology Subject Area No Change

Care Management Subject Area No Change

Generates FMS payment transactions from matched vendor invoices and VA facility receiving reports.




Enter final asset information into CAI in this process step.

The registrar captures the applicant photograph and fingerprints in PIV Enrollment System in this process step.

The registrar captures the applicant photograph and fingerprints in PIV Enrollment System in this process step.

In this process step, capture services and consumables rendered based on current cost guidance.

In this process step, capture services and consumables rendered based on current cost guidance.

Cardiology contains data that documents the care related to veteran patients with heart related health problems. The data is used to diagnose and treat cardiac related diagnoses. Healthcare providers utilize the data to provide chronic disease management as well as surgical procedures and implantation of pacemakers and defibrillators. The data also supports monitoring of implantable devices requirements and the ability to track recalls and device related problems.

Cardiology contains data that documents the care related to veteran patients with heart related health problems. The data is used to diagnose and treat cardiac related diagnoses. Healthcare providers utilize the data to provide chronic disease management as well as surgical procedures and implantation of pacemakers and defibrillators. The data also supports monitoring of implantable devices requirements and the ability to track recalls and device related problems.

Care Management contains patient-centric data related to the veteran, their health care and health care team. The data enables healthcare providers to utilize systems, science, incentives, and information to improve medical practice and assist veterans and their support team to become engaged in a collaborative process designed to manage medical/social/mental health conditions more effectively. Using care management data, care coordinators guide and support veteran patients to ensure they receive the right care, in the right place, at the right time from the right person.

Care Management contains patient-centric data related to the veteran, their health care and health care team. The data enables healthcare providers to utilize systems, science, incentives, and information to improve medical practice and assist veterans and their support team to become engaged in a collaborative process designed to manage medical/social/mental health conditions more effectively. Using care management data, care coordinators guide and support veteran patients to ensure they receive the right care, in the right place, at the right time from the right person.


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CART BPMN Process No Change

CART System No Change

CART - VistA System Interface Information exchanged from CART to VistA. Information exchanged from CART to VistA. No Change

Case Certification Date BPMN Process This artifact provides the date the case was certified. This artifact provides the date the case was certified. No Change

Case Certification Date Data Object This artifact provides the date the case was certified. This artifact provides the date the case was certified. No Change

Case Establishment BPMN Process This is a file of information necessary to determine eligibility and facilitate burial. No Change

Case Establishment Data Object This is a file of information necessary to determine eligibility and facilitate burial. No Change

Case File BPMN Process This file contains all relevant information for Veteran?s appeal. Updated

Case File Data Object This file contains all relevant information for Veteran?s appeal. Updated

Case File Location BPMN Process Location of file containing all relevant information for the Veteran?s appeal. Updated

Clinical Assessment, Reporting, and Tracking System (CART) was developed to address the critical need for a systematic, national method for tracking the use and outcomes of diagnostic and interventional cardiac catheterization procedures, and to implement an associated national quality program. CART-CL has been successfully implemented in all VA cath labs, and is regarded as a model for clinical application development and implementation within the VA healthcare system. Read more about this dynamic initiative from inception to successful implementation.






This file contains all relevant information for Veteran's appeal.

This file contains all relevant information for Veteran's appeal.

Location of file containing all relevant information for the Veteran's appeal.


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Case File Location Data Object Location of file containing all relevant information for the Veteran?s appeal. Updated

Case Management FEA BRM No Change

Case Management BPMN Process No Change


CBO Clinical Business Systems Office Organizational Unit No Change


CBO Program Management Office Organizational Unit No Change

Location of file containing all relevant information for the Veteran's appeal.

Manages the lifecycle of a particular claim or investigation within an agency to include creating, routing, tracing, assigning, and closing of a case. Includes the monitoring of activities within the business cycle and supporting the conclusion of contention or differences within the business cycle.




CBO Business Process Re-engineering Office

The Business Process Re-engineering Office (BPRO) is responsible for improving business processes to align all aspects of the organization with Purchased Care to promote business effectiveness and efficiency, while striving for innovation, flexibility, and integration with technology.

The Business Process Re-engineering Office (BPRO) is responsible for improving business processes to align all aspects of the organization with Purchased Care to promote business effectiveness and efficiency, while striving for innovation, flexbility, and integration with technology.

The Clinical Business Systems Office (CBSO) is responsible for delivery of the innovative and patient-centric business solutions to ensure high quality, coordinated, and equitable delivery of non-VA patient care.

The Clinical Business Systems Office (CBSO) is responsible for delivery of the innovative and patient-centric business solutions to ensure high quality, coordinated, and equitable delivery of non-VA patient care.

CBO Optimization and Standardization Department

The Optimization and Standardization Department (OSD) is responsible for the evaluation of existing processes and procedures to identify opportunities for process improvement that leverage available industry strong practices using readily available technology and resources.

The Optimization and Standardization Department (OSD) is responsible for the evaluation of existing processes and procedures to identify opportunities for process improvement that leverage available industry strong practices using readily available technology and resources.

The Program Management Office (PMO) centralizes and coordinates the management of projects supporting Purchased Care business systems utilizing a comprehensive project management framework to support standard project management practices.



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CBO Systems Management Organizational Unit Deleted

CBO Systems Management (CSM) Organizational Unit New

CBOC Acronym Community Based Outpatient Clinic Community Based Outpatient Clinic No Change

CCB Acronym Change Control Board Change Control Board No Change

CCBS Acronym Core Common Business Services Core Common Business Services No Change

CCD Acronym Continuity of Care Document Continuity of Care Document No Change

C-CDA Acronym Consolidated Clinical Document Architecture Consolidated Clinical Document Architecture No Change

CCEVS Acronym Common Criteria Evaluation and Validation Scheme Common Criteria Evaluation and Validation Scheme No Change

CCIS Acronym Core Common Infrastructure Services Core Common Infrastructure Services No Change

CCTL Acronym Common Criteria Testing Laboratories Common Criteria Testing Laboratories No Change

CD Acronym Compact Disc Compact Disc No Change

CDA Acronym Clinical Document Architecture Clinical Document Architecture No Change

CDC Acronym Centers for Disease Control and Prevention Centers for Disease Control and Prevention No Change

CDI Acronym Content Data Initiative Content Data Initiative No Change

CDM Acronym Conceptual Data Model Conceptual Data Model No Change

CDP Acronym Capability Description Package Capability Description Package No Change

CBO Systems Management (CSM) is responsible for defining realizable solutions for intra/inter-agency business initiatives sponsored by ADUSH/OM to ensure Veterans access to their health benefits and services while achieving operational efficiencies.

CBO Systems Management (CSM) is responsible for defining realizable solutions for intra/inter-agency business initiatives sponsored by ADUSH/OM to ensure Veterans access to their health benefits and services while achieving operational efficiencies.


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CDS/TPSS BPMN Process No Change

CDS: The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. Computer Managed Instruction allows the users to administer Training and Performance Support System (TPSS) modules, run TPSS modules and send and receive reports related to the status of users and history of use (i.e. number of students who passed a given test etc.). The system combines the old CMI for LAN based modules, CCMI for WEB-based and the old XCMI report functions into one system. TPSS: TPSS is a computer based training system used to assist in training Education Service employees. TPSS is maintained by Education Development and Training along with Education Service. The application is hosted on the Philly ITC server. TPSS consists of multiple products designed to deliver and support VBA’s unique technical training and delivery requirements. TPSS products fall into three categories: delivery, training, and job support. The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. WBT courseware covers technical training on a wide variety of positions such as Veterans Service Representatives, Rating Veterans Service Representatives, Fiduciary Field Examiners, and Loan Guaranty Valuation Officers. Job support tools such as Electronic Performance Support Systems (EPSS), Job Aids, and informational websites provide field personnel and training coordinators with materials and information to complete their tasks.



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CDS/TPSS System No Change

CDS/TPSS - TMS System Interface Information exchanged from CDS/TPSS to TMS. Information exchanged from CDS/TPSS to TMS. No Change




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CDW BPMN Process No Change

CDW System No Change

CDW - HMP System Interface Information exchanged from CDW to HMP via web services. No Change

CDW - PIT System Interface Information exchanged from CDW to PIT. Information exchanged from CDW to PIT. No Change

CDW - VINCI System Interface Information exchanged from CDW to VINCI. Information exchanged from CDW to VINCI. No Change

CDW - VITAS System Interface Information exchanged from CDW to VITAS. Information exchanged from CDW to VITAS. No Change

Cemetery Subject Area No Change

Cemetery Design and Construction Organizational Unit Deleted


The Veterans Health Administration (VHA) is increasingly dependent upon data. To improve our capacity to leverage data and analysis to provide the most efficient and the highest quality health care to our Veteran patients, VHA is pursuing an enterprise-wide approach that views certain key data as a strategic assets. Central to this strategy is consolidating data from disparate sources into a coherent single logical data model. The Corporate Data Warehouse (CDW) is the physical implementation of this logical data model at the enterprise level for VHA.




Information exchanged from CDW to HMP via web services.

A spatially defined area where the remains of decedent are buried or are otherwise interred. A spatially defined area where the remains of decedent are buried or are otherwise interred.

The Cemetery Design and Construction office oversees and collaborates on cemetery design and construction for all phases and aspects of minor construction and expansion projects in NCA, authorizes release of funds and increases or adjusts funds based on project deliverables, and negotiates on behalf of VA/NCA in generating proposals regarding land planning, construction of new cemeteries, and the expansion and improvement of established national cemeteries.

Cemetery Development & Improvement Service


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Center for Innovation Organizational Unit No Change

Center for Minority Veterans Organizational Unit No Change

Center for Women Veterans Organizational Unit No Change

Central Area St. Louis Organizational Unit This office operates to support the central area. This office operates to support the central area. No Change

FEA BRM No Change


CEP Acronym Complex Event Processing Complex Event Processing No Change

Center for Engineering and Occupational Safety and Health

The Center for Engineering and Occupational Safety and Health (CEOSH) helps VA comply with internal and external requirements, improve existing programs, and maintain awareness of programmatic changes.

The Center for Engineering and Occupational Safety and Health (CEOSH) helps VA comply with internal and external requirements, improve existing programs, and maintain awareness of programmatic changes.

Center for Faith-Based and Neighborhood Partnerships

CFBNP develops partnerships with and provides relevant information to faith-based, nonprofit, and community leaders and organizations in order to expand their knowledge of and participation in VA's programs and services to better serve our Nation's Veterans, their families, survivors, and caregivers.

CFBNP develops partnerships with and provides relevant information to faith-based, nonprofit, and community leaders and organizations in order to expand their knowledge of and participation in VA's programs and services to better serve our Nation's Veterans, their families, survivors, and caregivers.

The Center for Innovation identifies, prioritizes, funds, tests, and evaluates the most promising solutions to VA's most important challenges with the goal of increasing Veterans' access to VA services, improving the quality of services delivered, enhancing the performance of VA operations, and reducing or controlling the cost of delivering those services that Veterans and their families receive.

The Center for Innovation identifies, prioritizes, funds, tests, and evaluates the most promising solutions to VA's most important challenges with the goal of increasing Veterans' access to VA services, improving the quality of services delivered, enhancing the performance of VA operations, and reducing or controlling the cost of delivering those services that Veterans and their families receive.

The Center for Minority Veterans (CMV) promotes increased access to and use of VA services and benefits by minority Veterans.

The Center for Minority Veterans (CMV) promotes increased access to and use of VA services and benefits by minority Veterans.

The Center for Women Veterans (CWV) monitors and coordinates VA's health care, benefits services and programs for women Veterans; advocates a cultural transformation within VA and the general public to recognize the service and contributions of women Veterans and women in the military; and raises awareness of the responsibility to treat women Veterans with dignity and respect.

The Center for Women Veterans (CWV) monitors and coordinates VA's health care, benefits services and programs for women Veterans; advocates a cultural transformation within VA and the general public to recognize the service and contributions of women Veterans and women in the military; and raises awareness of the responsibility to treat women Veterans with dignity and respect.

Central Records and Statistics Management

Central Records and Statistics Management


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Cerner PathNet BPMN Process No Change

Cerner PathNet System No Change

Cerner PathNet - VistA System Interface Information exchanged from Cerner PathNet to VistA. Information exchanged from Cerner PathNet to VistA. No Change

Certificate of Eligibility Message Flow Letter stating the Veteran is eligible for the education benefit. No Change

Certificate of Eligibility BPMN Process This certificate states that the Veteran is eligible for the education benefit. No Change

Certificate of Eligibility BPMN Process Letter stating the Veteran is eligible for the education benefit. No Change

Certificate of Eligibility Data Object This certificate states that the Veteran is eligible for the education benefit. No Change

Certificate of Eligibilty BPMN Process New

Certificate of Eligibilty Data Object New

Certification and Accreditation FEA BRM No Change

Certification and Accreditation BPMN Process No Change

Certify Receipt of Payment BPMN Process VA Insurance Specialist certifies receipt of payment in FMS in this process step. No Change

Certify Signature Pages BPMN Process No Change

CFO Acronym Chief Financial Officer Chief Financial Officer No Change

CFR Acronym Code of Federal Regulations Code of Federal Regulations No Change

Cerner Pathnet supports surgical pathology, autopsy, cytology, and bone marrow. It streamlines accessioning and processing and provides history review, text entry, SNOMED coding, report generation, case review and sign-out, and case retrieval for research or teaching purposes.




Letter stating the Veteran is eligible for the education benefit.

This certificate states that the Veteran is eligible for the education benefit.

Letter stating the Veteran is eligible for the education benefit.

This certificate states that the Veteran is eligible for the education benefit.

Defines the set of capabilities to support the certification and accreditation (C&A) of federal information systems, as described in NIST SP800-37.




VA Insurance Specialist certifies receipt of payment in FMS in this process step.


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CFR 17.32 LRP No Change

CFR 731 LRP No Change

CFR 732 LRP No Change

CH 33 LTS BPMN Process No Change

CH 33 LTS System No Change

CH 33 LTS - BDN System Interface Information exchanged from CH 33 LTS to BDN. Information exchanged from CH 33 LTS to BDN. No Change

CH 33 LTS - VBMS System Interface Information exchanged from CH 33 LTS to VBMS. Information exchanged from CH 33 LTS to VBMS. No Change

CH 33 LTS - VBMS System Interface Information exchanged from CH 33 LTS to VBMS. Information exchanged from CH 33 LTS to VBMS. No Change

CH 33 LTS - VETSNET System Interface Information exchanged from CH 33 LTS to VETSNET. Information exchanged from CH 33 LTS to VETSNET. No Change

CH 33 LTS - VONAPP System Interface Information exchanged from CH 33 LTS to VONAPP. Information exchanged from CH 33 LTS to VONAPP. No Change

CH 33 LTS - WEAMS System Interface Information exchanged from CH 33 LTS to WEAMS. Information exchanged from CH 33 LTS to WEAMS. No Change

The CH 33 Front End Tool is a client server system that stores eligibility, entitlements, and awards data for Post 9/11 GI Bill claimants.The CH 33 (Short term solution) Back End Tool utilizes BDN and issues payments to claimants and schools through fiscal transactions between VA and Treasury.CH33 Front End Tool has been stopped for production usage. CH33 Long Term Solution (LTS) has replaced it. It has been built outside VA and hosted in Terremark Data Center. It is Web J2EE application and communicated with various other VBA Education Services applications through web services.





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CHAMPVA Organizational Unit Deleted

Chancellor, VA Acquisition Academy Organizational Unit No Change

Change Order BPMN Process This is a construction change order. This is a construction change order. No Change

Change Order Data Object This is a construction change order. This is a construction change order. No Change

Chapter 33 Master Record BPMN Process This is the master record of entitlement, awards, and eligibility related to the CH 33 benefit. No Change

Chapter 33 Master Record Data Object This is the master record of entitlement, awards, and eligibility related to the CH 33 benefit. No Change

Chapter 33 Payment BPMN Process This artifact is the education benefit payment. This artifact is the education benefit payment. No Change

Chapter 33 Payment Data Object This artifact is the education benefit payment. This artifact is the education benefit payment. No Change

CHCS BPMN Process No Change

CHCS System No Change

CHCS - LDSI System Interface Information exchanged from CHCS to LDSI. Information exchanged from CHCS to LDSI. No Change

CHDR BPMN Process No Change

The Chancellor, VA Acquisition Academy creates learning opportunities for acquisition professionals to efficiently award and manage contracts to attain the goods and services needed to achieve the vital mission of VA.

The Chancellor, VA Acquisition Academy creates learning opportunities for acquisition professionals to efficiently award and manage contracts to attain the goods and services needed to achieve the vital mission of VA.

This is the master record of entitlement, awards, and eligibility related to the CH 33 benefit.

This is the master record of entitlement, awards, and eligibility related to the CH 33 benefit.

The Composite Health Care System (CHCS) is a VMS-based medical informatics system designed by Science Applications International Corporation (SAIC) and used by all United States and OCONUS military health care centers.




The Clinical Data Repository/Health Data Repository (CHDR) application is a combined effort between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). You use CHDR to exchange clinical data between the VA's Health Data Repository (HDR) and the DoD's Clinical Data Repository (CDR) for Active Dual Consumer (ADC) patients.



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CHDR System No Change

CHDR Acronym Clinical Data Repository/Health Data Repository Clinical Data Repository/Health Data Repository No Change

CHDR - AHLTA System Interface Information exchanged from CHDR to AHLTA. Information exchanged from CHDR to AHLTA. No Change

CHDR - VistA System Interface Information exchanged from CHDR to VistA. Information exchanged from CHDR to VistA. No Change

Check Appointment Availability BPMN Process In this process step, check for appointment availability in Appointment Manager. No Change

Check Excluded Parties List BPMN Process Check vendor against Excluded Parties List in EPLS in this process step. No Change

Check in Veteran BPMN Process No Change

Chief Business Office Member Services Organizational Unit Updated

Chief Business Office Purchased Care Organizational Unit Deleted




In this process step, check for appointment availability in Appointment Manager.

Check vendor against Excluded Parties List in EPLS in this process step.

Check-in Veteran for appointment and call for exam when Provider is ready in this process step.

Check-in Veteran for appointment and call for exam when Provider is ready in this process step.

Chief Business Office Member Services, managed by the Deputy Chief Business Officer for Member Services, support Veterans' access to VA health care services and benefits information through program management and oversight of Member Services functions. Overall administrations of Member Services program management in synergy with monitoring, controlling and auditing all function areas.

Chief Business Office Member Services, managed by the Deputy Chief Business Officer for Member Services, support Veterans' access to VA health care services and benefits information through program management and oversight of Member Services functions. Overall administrations of Member Services program management in synergy with minitoring, controlling and auditing all function areas.

Chief Business Office Purchased Care is managed by the Deputy Chief Business Officer for Purchased Care Services and supports the delivery of health care benefits through enterprise program management and oversight of Purchased Care functions. This includes overall management of Health Care Payer Programs, which involves developing legislative, regulatory, and policy standards for program management, managing, monitoring, controlling and auditing all program areas.

Chief Business Office Revenue Operations

The Chief Business Office Revenue Operations is managed by the Deputy Chief Business Officer for Revenue Operations and focuses on process standardization and provides technical expertise in revenue cycle management, including metric-based operational analyses.

The Chief Business Office Revenue Operations is managed by the Deputy Chief Business Officer for Revenue Operations and focuses on process standardization and provides technical expertise in revenue cycle management, including metric-based operational analyses.


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Chief Financial Officers Act of 1990 LRP No Change

LRP No Change

Chief of Staff Organizational Unit Deleted

Children of Women Vietnam Veterans Organizational Unit Deleted

CHIO Acronym Chief Health Informatics Office Chief Health Informatics Office No Change

FEA BRM No Change


CHSA Acronym Chief Health Segment Architect Chief Health Segment Architect No Change

CI Acronym Configuration Item Configuration Item No Change

CIIF Acronym Common Information Interchange Framework Common Information Interchange Framework No Change

CIO Acronym Chief Information Officer Chief Information Officer No Change

CIO Action Officer Organizational Unit No Change

C-IPT Acronym Capability Integrated Product Teams Capability Integrated Product Teams No Change

CISO Acronym Chief Information Security Officer Chief Information Security Officer No Change

Chief Human Capital Officers Act of 2002

The Children of Women Vietnam Veterans (CWVV) Health Care Program provides reimbursement for medical services and supplies for children with VBA-adjudicated birth defects born to women Vietnam Veterans.

CHIP (Children's Health Insurance Program)

CHIP (Children's Health Insurance Program) involves all activities related to the disbursement of CHIP funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.


CHIP (Children's Health Insurance Program)



CIO Action Officer (AO) Branch provides direct support to the AS/IT, PDAS, and the Executive Director, QPO by recording all executive meetings, briefings, and testimony; maintaining senior executive action tracking; disseminating meeting notes; and coordinating the release of CIO messages.

CIO Action Officer (AO) Branch provides direct support to the AS/IT, PDAS, and the Executive Director, QPO by recording all executive meetings, briefings, and testimony; maintaining senior executive action tracking; disseminating meeting notes; and coordinating the release of CIO messages.


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CITI System BPMN Process No Change

CITI System System No Change

CITI System - RAMS System Interface Information exchanged from CITI System to RAMS. Information exchanged from CITI System to RAMS. No Change

Claim Subject Area No Change

Claim Payment Message Flow This is payment for the claim is delivered. This is payment for the claim is delivered. No Change

Claim Payment BPMN Process This is payment for the claim is delivered. This is payment for the claim is delivered. No Change

Claim Request Message Flow No Change

Claim Request BPMN Process No Change

Claim Request BPMN Process No Change

Claim Request Data Object No Change

Claim Request (Mail) Message Flow No Change

Collaborative Institutional Training Initiative (CITI) system was founded in March 2000 as a collaboration between the University of Miami and the Fred Hutchinson Cancer Research Center to develop a web based training program in human research subjects protections. In response to the June 2000 education policy announcement, the collaboration was expanded to include content experts from 10 institutions who provided the content for the first 12 biomedical modules. In addition to the "Basic" content, the CITI model provides the opportunity for institutions to post additional instructional materials specific to their institution.




A request for a benefit. A request for a benefit.


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Claim Request (Mail) BPMN Process No Change

Claim Request Information BPMN Process No Change

Claim Request Information Data Object No Change

Claim Status Check Message Flow No Change

Claim Status Check BPMN Process No Change

Claim Status Response Message Flow No Change

Claim Status Response BPMN Process No Change

Claim Tracking BPMN Process No Change

Claim Tracking Data Object No Change

Clinger-Cohen Act LRP No Change

Clinger-Cohen Act 1996 LRP No Change

Clinical Business Systems Office Organizational Unit Deleted

Close Out Project BPMN Process No Change

Close Transaction BPMN Process Record the release date and close transaction in this process step. No Change

Closeout Burial Schedule BPMN Process Closeout schedule in BOSS at end of day in this process step. No Change

CM Acronym Conceptual Model Conceptual Model No Change

CMS BPMN Process No Change

CMS System No Change

CMS - VistA System Interface Information exchanged from CMS to VistA. Information exchanged from CMS to VistA. No Change

CNSS Acronym Committee on National Security Systems Committee on National Security Systems No Change

Clinical Business Systems Office (CBSO) is responsible for the delivery of innovative and patient-centric business solutions to ensure high quality, coordinated, and equitable delivery of non-VA patient care.

Complete necessary documentation/forms capturing final project information (i.e., financial and construction details) in this process step.

Complete necessary documentation/forms capturing final project information (i.e., financial and construction details) in this process step.

Record the release date and close transaction in this process step.

Closeout schedule in BOSS at end of day in this process step.

A system that provides the capability to create Veterans Benefits Communications. CMS allows for user defined content rules to be evaluated for the generation of Veterans Benefits Communications so that is specifically tailored to the Veteran. In addition, the CMS will publish and mail the Veterans Benefits Communications.





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CO Acronym Contracting Officer Contracting Officer No Change

COE Acronym Center of Excellence Center of Excellence No Change

COG Acronym Continuity of Government Continuity of Government No Change

COI Acronym Community of Interest Community of Interest No Change

Collaboration Tools FEA BRM No Change

Collaboration Tools BPMN Process No Change

Collect Eligibility Evidence BPMN Process No Change

Collect Fee From Lender BPMN Process Collect the fee from lender in this process step. Collect the fee from lender in this process step. No Change

Collect Revenues and User Fees FEA BRM No Change

Collect Revenues and User Fees BPMN Process No Change

The Tools or systems that allow multiple parties to interact and share documents or data through a shared work space or environment. Multiple parties contribute or update the shared environment and view, update, edit, & share files. This includes systems such as SharePoint, MAX, Web Conferencing, Cisco TelePresence, etc.)




Enter temporary master record in VICTARS and collect all necessary evidence to determine Veteran eligibility in this process step.

Enter temporary master record in VICTARS and collect all necessary evidence to determine Veteran eligibility in this process step.

Collect Revenues and User Fees supports activities associated with the collection of money owed to the U.S. government from both foreign and domestic sources. It also involves the collection of fees assessed on individuals or organizations for the provision of Government services and for the use of Government goods or resources.





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Collections and Receivables FEA BRM No Change

Collections and Receivables BPMN Process No Change

Command and Control FEA BRM No Change

Command and Control BPMN Process No Change

Common Stakeholder No Change


Communications and Outreach Organizational Unit Deleted

The Collections and Receivables service includes deposits, fund transfers, and receipts for sales or service.




Command and Control includes activities that facilitate the exercise of authority and direction by a properly designated commander or decision maker over assigned and attached forces and resources in the accomplishment of the mission. It includes activities to align or synchronize interdependent and disparate entities to achieve unity of effort, understand information about the environment and situation to aid in decision making, establish a framework and select a course of action to employ resources to achieve a desired outcome/effect; and observe and assess events/effects of a decision.




Communications and Case Management

The Communications and Outreach office oversees the writing of official statements, press releases, speeches, biographies, fact sheets, and other materials for NCA. It also plans major NCA special ceremonies and activities, such as dedications and groundbreaking ceremonies for the opening of new national cemeteries, and the annual national conference.


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Community and Regional Development FEA BRM No Change

Community and Regional Development BPMN Process No Change

Community Management FEA BRM No Change

Community Management BPMN Process No Change

Compensation and Pension Data Message Flow No Change

Compensation and Pension Data BPMN Process No Change

Compensation Payment Message Flow No Change

Compensation Payment BPMN Process No Change

Compensation Service Organizational Unit No Change

Complete Admission Order BPMN Process Determine patient's need for admission and enter admission order in this process step. No Change

BPMN Process Complete and send Notice of Disagreement to VA in this process step. No Change

Complete Application BPMN Process The Veteran completes the application (VA Form 28-1900) in this process step. No Change

BPMN Process Complete Online 1010EZ and submit on behalf of the Veteran in this process step. No Change

Community and Regional Development involves activities designed to assist communities in preventing and eliminating blight and deterioration, assist economically distressed communities, and encourage and foster economic development through improved public facilities and resources.




Defines the set of capabilities to support the administration of online groups that share common interests




This is an existing determination approving the Veteran to receive compensation and/or pension benefits.




The mission of Compensation Service is to provide monthly payments to Veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated, during active military service.

The mission of Compensation Service is to provide monthly payments to Veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated, during active military service.

Determine patient's need for admission and enter admission order in this process step.

Complete and Send Notice of Disagreement

Complete and send Notice of Disagreement to VA in this process step.

The Veteran completes the application (VA Form 28-1900) in this process step.

Complete Application Online on Behalf of Veteran

Complete Online 1010EZ and submit on behalf of the Veteran in this process step.


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BPMN Process Complete Claim Request and mail to VA Complete Claim Request and mail to VA No Change

Complete DD-214 BPMN Process The casualty office completes DD-214 and sends to OSGLI in this process step. No Change

Complete Discharge Planning BPMN Process In this process step, complete discharge planning and create progress note. No Change

Complete Discharge Summary BPMN Process Complete discharge summary (per local policy) in this process step. No Change

BPMN Process Complete enclosures and send additional information as needed. No Change

Complete Encounter Form BPMN Process Complete Encounter Form, update Problem List, and close patient record in this process step. No Change

Complete e-QIP BPMN Process No Change

Complete Form BPMN Process In this process step, complete Form 29-4364 or Pre-stamped Form 29-0452. No Change

Complete Form 26-1880 BPMN Process No Change

Complete Form 1330 BPMN Process Complete Form 1330 with help of Next of Kin in this process step. No Change

Complete Form 9 BPMN Process Complete Form 9 and return to VA in this process step. No Change

Complete Forms BPMN Process No Change

Complete OF-306 BPMN Process No Change

Complete Offboarding Process BPMN Process Complete offboarding process in this process step. Complete offboarding process in this process step. No Change

Complete Paper Copy of SF-52 BPMN Process Complete paper copy of Request for Personnel Action, SF-52, in this process step. No Change

Complete Prescription Order BPMN Process Finish prescription order ? must be done by Pharmacist- in this process step. No Change

Complete Remand Process BPMN Process Complete remand process in this process step. Complete remand process in this process step. No Change

Complete SF-52 BPMN Process No Change

Completed Form 9 Message Flow Form 9 is completed with required information. Form 9 is completed with required information. No Change

Completed Form 9 BPMN Process Form 9 is completed with required information. Form 9 is completed with required information. No Change

LRP No Change

Complete Claim Request and mail to VA

The casualty office completes DD-214 and sends to OSGLI in this process step.

In this process step, complete discharge planning and create progress note.

Complete discharge summary (per local policy) in this process step.

Complete enclosures and send additional information as needed

Complete enclosures and send additional information as needed.

Complete Encounter Form, update Problem List, and close patient record in this process step.

In this process step, complete Form 29-4364 or Pre-stamped Form 29-0452.

The Veteran logs into eBenefits in order to request eligibility for loan and enters remaining information and then submits form in eBenefits in this process step.

The Veteran logs into eBenefits in order to request eligibility for loan and enters remaining information and then submits form in eBenefits in this process step.

Complete Form 1330 with help of Next of Kin in this process step.

Complete Form 9 and return to VA in this process step.

Complete paper copy of Request for Personnel Action, SF-52, in this process step.

Finish prescription order ? must be done by Pharmacist- in this process step.

Complete Request for Personnel Action, SF-52, and collect onboarding documents in this process step.

Complete Request for Personnel Action, SF-52, and collect onboarding documents in this process step.

Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)


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Conduct Administrative Management Business Capability No Change

Conduct Burial Service BPMN Process No Change

Conduct Capital Planning Line of Business No Change

Business Capability No Change

Line of Business No Change

Business Capability Deleted

Conduct Financial Management Business Capability No Change

Conduct Health Care Research Line of Business No Change


Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.

Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.

Conduct service, complete burial, and place temporary marker on gravesite in this process step.

Conduct service, complete burial, and place temporary marker on gravesite in this process step.

Conduct Capital Planning involves the processes for ensuring that appropriate investments are selected for capital expenditures.

Conduct Capital Planning involves the processes for ensuring that appropriate investments are selected for capital expenditures.

Conduct Congressional and Legislative Affairs

Conduct Congressional and Legislative Affairs involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the federal government, advancement of pro-Veteran legislation and maintaining responsive and effective communications with Congress.

Conduct Congressional and Legislative Affairs involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the federal government, advancement of pro-Veteran legislation and maintaining responsive and effective communications with Congress.

Conduct Congressional Liaison Operations

Conduct Congressional Liaison Operations involves all activities associated with supporting the formal relationship between a federal agency and the U.S. Congress.

Conduct Congressional Liaison Operations involves all activities associated with supporting the formal relationship between a federal agency and the U.S. Congress.

Conduct Disaster Management Activities

Disaster management is the body of policy, administrative decisions, and operational activities required to prepare for, mitigate, respond to, and repair the effects of natural or man-made disasters.

The use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.

The use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.

Conduct Health Care Research includes developing new strategies to handle diseases; identifying new means for delivery of services, methods, decision models and practices; managing clinical trials and research quality, ultimately making strides in quality improvement.

Conduct Health Care Research includes developing new strategies to handle diseases; identifying new means for delivery of services, methods, decision models and practices; managing clinical trials and research quality, ultimately making strides in quality improvement.

Conduct Human Resource Management

Human Resource Management involves all activities associated with the recruitment and management of personnel.

Human Resource Management involves all activities associated with the recruitment and management of personnel.


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Conduct Program Evaluation Line of Business No Change

Conduct Program Monitoring Line of Business No Change

Conduct Programming Line of Business No Change

Conduct Information and Technology Management

Conduct Information and Technology Management involves the coordination of information and technology resources and systems required to support or provide a service.

Conduct Information and Technology Management involves the coordination of information and technology resources and systems required to support or provide a service.

Conduct Internal Risk Management and Mitigation

Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.

Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.

Conduct Organization and Position Management

Conduct Organization and Position Management designs, develops, and implements organizational and position structures that create a high-performance, competency-driven framework that both advances the agency mission and serves agency human capital needs.

Conduct Organization and Position Management designs, develops, and implements organizational and position structures that create a high-performance, competency-driven framework that both advances the agency mission and serves agency human capital needs.

Conduct Planning, Programming and Budgeting

Planning and Budgeting involves the activities of determining strategic direction, identifying and establishing programs and processes, and allocating resources (capital and labor) among those programs and processes.

Planning and Budgeting involves the activities of determining strategic direction, identifying and establishing programs and processes, and allocating resources (capital and labor) among those programs and processes.

Conduct Program Evaluation involves the analysis of internal and external program effectiveness and the determination of corrective actions as appropriate.

Conduct Program Evaluation involves the analysis of internal and external program effectiveness and the determination of corrective actions as appropriate.

Conduct Program Monitoring involves the data gathering activities required to determine the effectiveness of internal and external programs and the extent to which they comply with related laws, regulations, and policies.

Conduct Program Monitoring involves the data gathering activities required to determine the effectiveness of internal and external programs and the extent to which they comply with related laws, regulations, and policies.

Conduct Programming involves the processes for allocating projected resources among competing requirements in order to provide the required capabilities identified in the planning phase. A Program is generally defined as an organized set of activities directed toward a common purpose or goal undertaken or proposed by an agency to carry out its responsibilities.

Conduct Programming involves the processes for allocating projected resources among competing requirements in order to provide the required capabilities identified in the planning phase. A Program is generally defined as an organized set of activities directed toward a common purpose or goal undertaken or proposed by an agency to carry out its responsibilities.


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Conduct Public Affairs Business Capability No Change

Conduct Public Relations Line of Business No Change

Conduct Regulatory Development Business Capability No Change

Conduct Requested Hearing BPMN Process Conduct hearing, if requested, in this process step. Conduct hearing, if requested, in this process step. No Change

Conduct Revenue Collection Business Capability No Change

Conduct Strategic Planning Line of Business No Change

Conduct Supply Chain Management Business Capability No Change

Conduct Workforce Planning Line of Business No Change

Confirm Candidate Hire BPMN Process Confirm candidate hire with Hiring Manager in this process step. No Change

Confirm Identity BPMN Process No Change

Public Affairs involves the exchange of information and communication between the VA, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest.

Public Affairs involves the exchange of information and communication between the VA, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest.

Conduct Public Relations involves the efforts to promote an organization’s image through the effective handling of citizen concerns.

Conduct Public Relations involves the efforts to promote an organization’s image through the effective handling of citizen concerns.

Regulatory Development involves activities associated with developing regulations, policies, and guidance to implement laws.

Regulatory Development involves activities associated with developing regulations, policies, and guidance to implement laws.

Revenue Collection includes the collection of government income from all sources. Note: Tax collection is accounted for in Taxation Management Component in the General Government Line of Business.

Revenue Collection includes the collection of government income from all sources. Note: Tax collection is accounted for in Taxation Management Component in the General Government Line of Business.

Conduct Strategic Planning entails the determination of annual and long-term goals and the identification of the best approach for achieving those goals.

Conduct Strategic Planning entails the determination of annual and long-term goals and the identification of the best approach for achieving those goals.

Conduct Supply Chain Management involves the purchasing, tracking, and overall management of goods and services. Includes establishing and maintaining Department-wide procurement goals for the utilization of Service-Disabled Veteran owned small businesses, Veteran-owned small businesses, small business concerns, small disadvantaged businesses, women-owned small businesses and historically underutilized businesses in VA contracts and subcontracts.

Conduct Supply Chain Management involves the purchasing, tracking, and overall management of goods and services. Includes establishing and maintaining Department-wide procurement goals for the utilization of Service-Disabled Veteran owned small businesses, Veteran-owned small businesses, small business concerns, small disadvantaged businesses, women-owned small businesses and historically underutilized businesses in VA contracts and subcontracts.

Conduct Workforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.

Conduct Workforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.

Confirm candidate hire with Hiring Manager in this process step.

In this process step, he applicant submits fingerprint for identity verification to receive PIV Card.

In this process step, he applicant submits fingerprint for identity verification to receive PIV Card.


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Confirm NACI/ SAC BPMN Process The registrar confirms NACI/SAC with PIPS record in this process step. No Change

Confirm School BPMN Process Check WEAMS to confirm whether school (or program) is approved in this process step. No Change

Confirm Student Enrollment BPMN Process No Change

Congressional and Public Affairs Organizational Unit No Change

Congressional Liaison Operations FEA BRM No Change

Congressional Liaison Operations BPMN Process No Change

Congressional Liaison Service Organizational Unit No Change

Organizational Unit Processes executive correspondence/concurrence actions. No Change

CONOPS Acronym Concept of Operations Concept of Operations No Change

FEA BRM No Change


The registrar confirms NACI/SAC with PIPS record in this process step.

Check WEAMS to confirm whether school (or program) is approved in this process step.

The Congressional Liaison Service provides congressional liaison support to Members of Congress and staff, maintains liaison offices in Senate and House office buildings, and receives, processes, and resolves Member requests for assistance with constituent and policy inquiries.

The Congressional Liaison Service provides congressional liaison support to Members of Congress and staff, maintains liaison offices in Senate and House office buildings, and receives, processes, and resolves Member requests for assistance with constituent and policy inquiries.

Congressional Reports and Correspondence Service

Processes executive correspondence/concurrence actions.

Conservation, Marine and Land Management

Conservation, Marine and Land Management involves the responsibilities of surveying, maintaining, and operating public lands and monuments, as well as activities devoted to ensuring the preservation of land, water, wildlife, and natural resources, both domestically and internationally. It also includes the sustainable stewardship of natural resources on federally owned/controlled lands for commercial use (mineral mining, grazing, forestry, fishing, etc.).


Conservation, Marine and Land Management




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Consolidate Veteran Information BPMN Process Send information on Veterans separated from service to OSGLI in this process step. No Change

Consolidated Patient Account Centers Organizational Unit No Change

Construction Closeout Message Flow This closeout includes final construction details. This closeout includes final construction details. No Change

Construction Closeout BPMN Process This closeout includes final construction details. This closeout includes final construction details. No Change

Construction Photographs Message Flow These are photographs taken at various stages of the project. No Change

Construction Photographs BPMN Process These are photographs taken at various stages of the project. No Change

Consult Order Message Flow No Change

Consult Order BPMN Process No Change

Consultation & Referral Management Subject Area No Change

Send information on Veterans separated from service to OSGLI in this process step.

Consolidated Patient Account Centers (CPAC) program uses innovative business processes to deliver revenue services that enhances Veterans health care. There are seven consolidated centers across the country that serve the 21 VISNs and associated VAMCs.

Consolidated Patient Account Centers (CPAC) program uses innovative business processes to deliver revenue services that enhances Veterans health care. There are seven consolidated centers across the country that serve the 21 VISNs and associated VAMCs.

These are photographs taken at various stages of the project.

These are photographs taken at various stages of the project.

Consult Order indicates it is medically necessary for the Veteran to receive non-VA care and preauthorization for treatment.




Consultation and Referral Management contains data including consultation order or request, appointment, results, completion time statistics and reports related to consultations pending resolution; the data is intended to help clinical service staff at the local facilities to track overall quality of service and timeliness as it relates to consultation for care within the facility as well as inter-facility requests for care. Data is used to ensure that veterans and other beneficiaries receive the best possible care in a timely and efficient fashion. The progress of a consultation/procedure request is tracked by administrative and performance management staff and service chiefs from the point of generation through its final resolution. Reporting from this data can assist in identification of bottlenecks in the organization that might need management attention in order to provide medical care to veterans and other beneficiaries in a more efficient manner.

Consultation and Referral Management contains data including consultation order or request, appointment, results, completion time statistics and reports related to consultations pending resolution; the data is intended to help clinical service staff at the local facilities to track overall quality of service and timeliness as it relates to consultation for care within the facility as well as inter-facility requests for care. Data is used to ensure that veterans and other beneficiaries receive the best possible care in a timely and efficient fashion. The progress of a consultation/procedure request is tracked by administrative and performance management staff and service chiefs from the point of generation through its final resolution. Reporting from this data can assist in identification of bottlenecks in the organization that might need management attention in order to provide medical care to veterans and other beneficiaries in a more efficient manner.


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CONTACT INFORMATION Subject Area No Change

Contact Veteran BPMN Process No Change

Content Management FEA BRM No Change

Content Management BPMN Process No Change

Contingency Planning FEA BRM No Change

Contingency Planning BPMN Process No Change

Continuity of Operations FEA BRM No Change

Continuity of Operations BPMN Process No Change

The ways in which VA may communicate with the participant. Includes phone numbers, emails, and addresses.

The ways in which VA may communicate with the participant. Includes phone numbers, emails, and addresses.

Call Veterans to notify them that they are eligible for 2 years of SGLI extension of free VGLI coverage in this process step.

Call Veterans to notify them that they are eligible for 2 years of SGLI extension of free VGLI coverage in this process step.

Content Management includes Content Authoring, Content Review and Approval, Tagging and Aggregation, Content Publishing and Delivery and Syndication Management.




Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.





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Continuous Monitoring FEA BRM No Change

Continuous Monitoring BPMN Process No Change

Contracting Service Organizational Unit New

Contracting Services Organizational Unit Deleted

COOP Acronym Continuity of Operations Plan Continuity of Operations Plan No Change

Continuous Monitoring includes all activities related to the real-time monitoring of security controls employed within or inherited by a system. (see Appendix G of NIST Special Publication 800-37)




The Contracting Service administers supply, acquisition, and contracting activities in compliance with Federal and VA acquisition regulations to meet the unique needs of NCA's national cemeteries, Memorial Service Networks and headquarters elements. It also analyzes and evaluates markets for unique supplies and services needed to meet NCA operational needs (such as grounds maintenance for cemeteries that are several hundred acres in size, outer burial receptacles or crypts, headstones, markers, and medallions production and delivery), develops procurement sources, and maintains relations with vendors. Additionally it advises NCA staff on planning, developing, and implementing statements of work, specifications, and strategies for standardization of items used at multiple locations and consolidated buys.

The Contracting Services office administers supply, acquisition, and contracting activities in compliance with Federal and VA acquisition regulations to meet the unique needs of NCA's national cemeteries, Memorial Service Networks and headquarters elements. It also analyzes and evaluates markets for unique supplies and services needed to meet NCA operational needs (such as grounds maintenance for cemeteries that are several hundred acres in size, outer burial receptacles or crypts, headstones, markers, and medallions production and delivery), develops procurement sources, and maintains relations with vendors. Additionally it advises NCA staff on planning, developing, and implementing statements of work, specifications, and strategies for standardization of items used at multiple locations and consolidated buys.


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Coordinate Burial Logistics BPMN Process Contact funeral homes to verify schedule in this process step. No Change

COR Acronym Copy of Record Copy of Record No Change

Corporate Stakeholder VA Corporate VA Corporate No Change

Corporate Communications Organizational Unit No Change



Coordinate Budget and Program Performance

Coordinate Budget and Program Performance involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.

Coordinate Budget and Program Performance involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.

Contact funeral homes to verify schedule in this process step.

Corporate Enterprise Legislative Affairs Service

The Corporate Enterprise Legislative Affairs Service establishes goals, objectives, and priorities for the Corporate Enterprise Legislative Affairs Service, develops corporate enterprise legislative priorities and monitors and champions them before Congress, and responds to congressional inquiries and requests for information.

The Corporate Enterprise Legislative Affairs Service establishes goals, objectives, and priorities for the Corporate Enterprise Legislative Affairs Service, develops corporate enterprise legislative priorities and monitors and champions them before Congress, and responds to congressional inquiries and requests for information.

Corporate Senior Executive Management

Corporate Senior Executive Management is an element within the Office of Human Resource Administration but is under the operational control of and reports directly to the Office of the Secretary. It provides life-cycle management and full employment services for VA's senior leaders (Personnel Accountability System (PAS), Senior Executive Services (SES) non-career, career, limited term, and limited emergency), senior-level and Schedule C employees, as well as employment services for Title 38 SES-equivalent appointees, members of the Board of Veterans' Appeals, and consultants and experts.


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Organizational Unit New

Corrective Action FEA BRM No Change

Corrective Action BPMN Process No Change

Correspondence Management FEA BRM No Change

Correspondence Management BPMN Process No Change

FEA BRM No Change


COTS Acronym Commercial Off-The-Shelf Commercial Off-The-Shelf No Change

Counter-Intelligence FEA BRM No Change

Counter-Intelligence BPMN Process No Change

FEA BRM No Change

Corporate Senior Executive Management Office

Corporate Senior Executive Management Office is an element within the Office of Human Resource Administration but is under the operational control of and reports directly to the Office of the Secretary. It provides life-cycle management and full employment services for VA's senior leaders (Personnel Accountability System (PAS), Senior Executive Services (SES) noncareer, career, limited term, and limited emergency), senior-level and Schedule C employees, as well as employment services for Title 38 SES-equivalent appointees, members of the Board of Veterans' Appeals, and consultants and experts.

Correspondence Management is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.




Cost Accounting / Performance Management

Cost Accounting / Performance Management

Counter-Intelligence includes: All planning, collection, processing, analysis, production and dissemination of contrary intelligence




Counter-Proliferation and Counter-Terrorism

Encompasses counter-proliferation, counter-terrorism, and nuclear threat response, domestically and internationally, including nuclear threat identification, nuclear forensics, and the neutralization of improvised nuclear and radiological devices.



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CP Acronym Contingency Planning Contingency Planning No Change

CP17 -Ready-to-Rate BPMN Process No Change

CP17 -Ready-to-Rate Data Object No Change

CP18 -Veteran Information Message Flow No Change

CP18 -Veteran Information BPMN Process No Change

cPACS BPMN Process No Change

Counter-Proliferation and Counter-Terrorism



A medical imaging technology which provides economical storage of and convenient access to, images from multiple modalities (source machine types). Electronic images and reports are transmitted digitally via PACS; this eliminates the need to manually file, retrieve, or transport film jackets. The universal format for PACS image storage and transfer is DICOM (Digital Imaging and Communications in Medicine). Non-image data, such as scanned documents, may be incorporated using consumer industry standard formats like PDF (Portable Document Format), once encapsulated in DICOM. A PACS consists of four major components: The imaging modalities such as X-ray computed tomography (CT) and magnetic resonance imaging (MRI), a secured network for the transmission of patient information, workstations for interpreting and reviewing images, and archives for the storage and retrieval of images and reports.



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cPACS System No Change

cPACS - VistA System Interface Information exchanged from cPACS to VistA. Information exchanged from cPACS to VistA. No Change

CPIC Acronym Capital Planning and Investment Control Capital Planning and Investment Control No Change

CPP Acronym Consumer Preference and Policy Consumer Preference and Policy No Change

CPT Acronym Current Procedural Terminology Current Procedural Terminology No Change

CPTMS BPMN Process No Change



CPTMS is a Commercial Off-the-Shelf (COTS) product that will allow the VA to conduct performance management, career and succession planning, workforce analytics, and compensation management for members of the Senior Executive Service (SES). CPTMS is a web-based tool to provide department-wide operational oversight of executive talent requirements, executive and pipeline talent developmental needs and activities and department-wide executive assignments.



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CPTMS System No Change

CPTMS - DoD System System Interface Information exchanged from CPTMS to DoD System. Information exchanged from CPTMS to DoD System. No Change

CPTMS - HRIS System Interface Information exchanged from CPTMS to HRIS. Information exchanged from CPTMS to HRIS. No Change

Create Award Document BPMN Process No Change

Create Case File BPMN Process This process step captures all the information necessary to begin a case file. No Change

Create Education Master Record BPMN Process No Change

Create Employee Folder BPMN Process Create an employee folder with data provided by PAID in this process step. No Change

Create Employee Record BPMN Process Create an employee record in this process step. Create an employee record in this process step. No Change

Create Marker BPMN Process Manufacture marker based on Next of Kin's specifications in this process step. No Change

Create Marker Order BPMN Process Enter marker order into AMAS in this process step. Enter marker order into AMAS in this process step. No Change

Create Medication Order BPMN Process Create medication order in this process step. Create medication order in this process step. No Change

BPMN Process Create paper folder and claim/tracking information into Share No Change

BPMN Process Create paper folder and claim/tracking information into VBMS. No Change

Create Procurement Action BPMN Process Create Procurement Action in eCMS based on Purchase Request in this process step. No Change

Create Provider Note BPMN Process Add new Note with appointment details to Patient Record in this process step. No Change



Combine information entered by CO with other Vendor data to create record of award and send to FPDS in this process step.

Combine information entered by CO with other Vendor data to create record of award and send to FPDS in this process step.

This process step captures all the information necessary to begin a case file.

Education Master Record is created and sent to BDN to initiate automated payment in this process step.

Education Master Record is created and sent to BDN to initiate automated payment in this process step.

Create an employee folder with data provided by PAID in this process step.

Manufacture marker based on Next of Kin's specifications in this process step.

Create paper folder and claim/tracking information into Share

Create paper folder and claim/tracking information into Share

Create paper folder and claim/tracking information into VBMS

Create paper folder and claim/tracking information into VBMS.

Create Procurement Action in eCMS based on Purchase Request in this process step.

Add new Note with appointment details to Patient Record in this process step.


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Create Record BPMN Process Open images in FDD and enter application information into AMAS in this process step. No Change

Create Regulations Line of Business No Change

Create Reject Report BPMN Process Send Reject Report cataloging non-payments to TIMS in this process step. No Change

Create Solicitation BPMN Process Create solicitation and supporting documents in eCMS in this process step. No Change

Create VACOLS Record BPMN Process Creating an appeals record in VACOLS. Creating an appeals record in VACOLS. No Change

BPMN Process Create Work Item to verify Veteran eligibility in this process step. No Change

Credential Issuance and Management FEA BRM No Change

Credential Issuance and Management BPMN Process No Change


Open images in FDD and enter application information into AMAS in this process step.

Create Regulations involves the activities of researching and drafting proposed and final regulations.

Create Regulations involves the activities of researching and drafting proposed and final regulations.

Send Reject Report cataloging non-payments to TIMS in this process step.

Create solicitation and supporting documents in eCMS in this process step.

Create Work Item to Verify Veteran Eligibility

Create Work Item to verify Veteran eligibility in this process step.

Credential Issuance and Management: the researching, tracking and providing of user access credentials (logical and physicals) and associated security features for the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of related security policies, procedures and controls. This includes background checks and related personnel security management services.




Credentialing and Privileging Risk Management

The Credentialing and Privileging Risk Management includes collecting relevant data and information to appoint, reappoint, and privilege health care providers, and assure that qualified health care professionals are providing the appropriate care, in the appropriate setting, based upon the scope of their respective privileges.

The Credentialing and Privileging Risk Management includes collecting relevant data and information to appoint, reappoint, and privilege health care providers, and assure that qualified health care professionals are providing the appropriate care, in the appropriate setting, based upon the scope of their respective privileges.


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Credit and Insurance FEA BRM No Change

Credit and Insurance BPMN Process No Change

Credit Data Message Flow Credit data is related to the credit worthiness of potential vendors. No Change

Credit Data BPMN Process Credit data is related to the credit worthiness of potential vendors. No Change

Crime Prevention FEA BRM No Change

Crime Prevention BPMN Process No Change

Criminal and Terrorist Threat Mitigation FEA BRM No Change

Criminal and Terrorist Threat Mitigation BPMN Process No Change

Credit and Insurance includes providing protection to individuals or entities against specified risks (The specified protection generally involves risks that private sector entities are unable or unwilling to assume or subsidize and where the provision of insurance is necessary to achieve social objectives), Loan Guarantees and Direct Loans.




Credit data is related to the credit worthiness of potential vendors.

Credit data is related to the credit worthiness of potential vendors.

Crime Prevention entails all efforts designed to create safer communities through the control and reduction of crime by addressing the causes of crime and reducing opportunities for crimes to occur.




Criminal and Terrorist Threat Mitigation involves counter activities to prevent, disrupt, weaken, eliminate, and bring to justice threats from organized crime groups, terror networks, gangs, and drug-cartels.





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Criminal Incarceration FEA BRM No Change

Criminal Incarceration BPMN Process No Change

Criminal Investigation and Surveillance FEA BRM No Change

Criminal Investigation and Surveillance BPMN Process No Change

Criminal Management FEA BRM No Change

Criminal Management BPMN Process No Change

Criminal Rehabilitation FEA BRM No Change

Criminal Incarceration includes activities associated with the housing, custody and general care of criminals serving time in penitentiaries. This includes self-improvement opportunities provided as part of Criminal Incarceration.




Criminal Investigation and Surveillance includes collecting evidence required to determine responsibility for a crime and monitoring and questioning affected parties.




Criminal Management includes various functions associated with administering sentences of imprisonment, such as sentence computations, transportation of criminals, and interaction with the public.




Criminal Rehabilitation includes all government activities devoted to providing convicted criminals with the educational resources and life skills necessary to rejoin society as responsible and contributing members. This includes work and treatment opportunities provided as part of Criminal Rehabilitation.



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Criminal Rehabilitation BPMN Process No Change

CRISP Acronym Continuous Readiness in Information Security Program No Change

CRL Acronym Certificate Revocation List Certificate Revocation List No Change

CRM/UD BPMN Process No Change



Continuous Readiness in Information Security Program

CRM/UD is part of the VRM Initiative, which is intended to provide Veterans, beneficiaries, and their authorized representatives with seamless, convenient interactions when they contact VA regardless of the communications channels used. The VRM Initiative is a program in the VA Interagency 21st Century - One Vet Exhibit 300.

CRM/UD is a Commercial Off-The-Shelf (COTS) - based application (based on Microsoft Dynamics CRM 2011) that is hosted at a commercial facility called Terremark Federal Group. Terremark artifacts are available in SMART under Managed Services > VBA > Terremark – GSS.CRM/UD will collect, preserve, and track the context of all interactions with Veterans and beneficiaries and will unify business processes by integrating desktop applications to provide VA staff with a single consolidated view of the Veteran and access to authoritative business systems to resolve the Veterans' issues.




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CRM/UD System No Change

CRM/UD - FNOD System Interface Information exchanged from CRM/UD to FNOD Information exchanged from CRM/UD to FNOD No Change

CRM/UD - FNOD System Interface Information exchanged from CRM/UD to FNOD. Information exchanged from CRM/UD to FNOD Updated

CRM/UD - VADIR System Interface Information exchanged from CRM/UD to VADIR. Information exchanged from CRM/UD to VADIR. No Change

CRM/UD - VETSNET System Interface Information exchanged from CRM/UD to VETSNET. Information exchanged from CRM/UD to VETSNET. No Change

CRM/UD - VIERS System Interface Information exchanged from CRM/UD to VIERS. Information exchanged from CRM/UD to VIERS. No Change

CRM/UD - VLER System Interface Information exchanged from CRM/UD to VLER via web services. No Change

CRM/UD - VONAPP System Interface Information exchanged from CRM/UD to VONAPP. Information exchanged from CRM/UD to VONAPP. No Change

Cryptography FEA BRM No Change

Cryptography BPMN Process No Change





Information exchanged from CRM/UD to VLER via web services.

Defines the set of capabilities to support the use and management of ciphers, including encryption and decryption processes, to ensure confidentiality and integrity of data





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CSP Acronym Credential Service Provider Credential Service Provider No Change

CUI Acronym Controlled, Unclassified Information Controlled, Unclassified Information No Change

Cultural and Historic Exhibition FEA BRM No Change

Cultural and Historic Exhibition BPMN Process No Change

Cultural and Historic Preservation FEA BRM No Change

Cultural and Historic Preservation BPMN Process No Change

Customer Advocates Organizational Unit No Change

Customer Feedback FEA BRM No Change

Customer Feedback BPMN Process No Change

Cultural and Historic Exhibition includes all activities undertaken by the U.S. government to promote education through the exhibition of cultural, historical, and other information, archives, art, etc.




Cultural and Historic Preservation involves all activities performed by the federal government to collect and preserve information and artifacts important to the culture and history of the United States and its citizenry and the education of U.S. citizens and the world.




Customer Advocates work with the VHA, VBA, NCA, and VA's Staff Offices at senior levels to ensure issues of mutual concern are resolved. The Advocates facilitate the resolution of issues resulting from the Program Management Accountability System (PMAS) and work across the VA to identify and facilitate the resolution of any IT issues relating to VHA mission support.

Customer Advocates work with the VHA, VBA, NCA, and VA's Staff Offices at senior levels to ensure issues of mutual concern are resolved. The Advocates facilitate the resolution of issues resulting from the Program Management Accountability System (PMAS) and work across the VA to identify and facilitate the resolution of any IT issues relating to VHA mission support.

Collect, analyze and handle comments and feedback from an organization's customers, both before and after a product or service is offered.





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Customer Services FEA BRM No Change

Customer Services BPMN Process No Change

CVIX BPMN Process No Change

CVIX System No Change

CVIX - BHIE System Interface Information exchanged from CVIX to BHIE via web services. No Change

CVIX - HAIMS System Interface Information exchanged from CVIX to HAIMS via web services. No Change

CVIX - NCAT System Interface Information exchanged from CVIX to NCAT via web services. No Change

CVIX - VistA System Interface Information exchanged from CVIX to VistA via web services. No Change

Customer Services supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.




Provides a single point for VA access to DoD Images. CVIX uses the VistA system at Station 200 to provide VA treating facility information for shared patients and temporary VA credentials for DoD clinicians.




Information exchanged from CVIX to BHIE via web services.

Information exchanged from CVIX to HAIMS via web services.

Information exchanged from CVIX to NCAT via web services.

Information exchanged from CVIX to VistA via web services.


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CVT BPMN Process No Change

CVT System No Change

CVT - VistA System Interface Information exchanged from CVT to VistA. Information exchanged from CVT to VistA. No Change

DAA Acronym Designated Approving Authority Designated Approving Authority No Change

DAC Acronym Discretionary Access Control Discretionary Access Control No Change

DAP Acronym Digital Analytics Program Digital Analytics Program No Change

DAR Acronym Data Architecture Repository Data Architecture Repository No Change

DAS Acronym Data Access Services Data Access Services No Change

Data Exchange FEA BRM No Change

Data Exchange BPMN Process No Change

Clinical Video Telehealth (CVT) uses video conferencing technology to conveniently, securely, and quickly provide you with access to health care services from remote locations. CVT instantly connects a Veteran in one location with a healthcare provider in a different location. This connection allows for real-time interaction between you and your provider. Special equipment provides a safe, reliable, and accurate way for providers to assess a patient and manage their treatment without physically being in the same location.




Supports the interchange of information between multiple systems and applications; includes verification that transmitted data was received unaltered.





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Data Integrity and Privacy Management FEA BRM No Change

Data Integrity and Privacy Management BPMN Process No Change

Data Mining FEA BRM No Change

Data Mining BPMN Process No Change

Data Recovery FEA BRM No Change

Data Recovery BPMN Process No Change

Data Vallidation BPMN Process New

Data Vallidation Data Object New

Data Warehouse FEA BRM Defines the set of capabilities to support the archiving and storage of large volumes of data No Change

Data Warehouse BPMN Process Defines the set of capabilities to support the archiving and storage of large volumes of data No Change

DBMS Acronym Database Management System Database Management System No Change

DCMO Acronym Deputy Chief Management Officer Deputy Chief Management Officer No Change

DCOM Acronym Distributed Component Object Model Distributed Component Object Model No Change

Data Integrity and Privacy Management involves the coordination of data collection, storage, dissemination, and destruction as well as managing the policies, guidelines, and standards regarding data management, so that data quality is maintained and information is shared or available in accordance with the law and best practices




Defines the set of capabilities to provide for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data




Defines the set of capabilities to support the restoration and stabilization of data sets to a consistent, desired state




Defines the set of capabilities to support the archiving and storage of large volumes of data

Defines the set of capabilities to support the archiving and storage of large volumes of data


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DCPS BPMN Process No Change

DCPS System No Change

DCPS - HRIS System Interface Information exchanged from DCPS to HRIS. Information exchanged from DCPS to HRIS. No Change

DD Form 1300 Message Flow This is the death report form. This is the death report form. No Change

DD Form 1300 BPMN Process This is the death report form. This is the death report form. No Change

DD-214 Message Flow No Change

DD-214 BPMN Process No Change

The Defense Civilian Pay System (DCPS) is developed and maintained by the Defense Finance and Accounting Service, Technology Services Organization, Pensacola (DFAS-TSOPE). The primary goal of DCPS is to standardize the DoD civilian pay (pay roll) with regard to interpretation of regulations, calculations, hardware, software, and operations. A secondary objective is to fulfill reporting requirements of pay and pay related data. In order to accomplish these objectives, the system must maintain employee records containing pay entitlements, leave entitlements, deductions and withholding, time and attendance data, and other information pertinent to an employee’s employment status.




Faxed copy of the Certificate of Release or Discharge from Active Duty that contains the Veteran's full military service record.





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DD-214 Image BPMN Process No Change

DD-214 Image Data Object No Change

DD-214 LES(Mail) Message Flow This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214 LES(Mail) BPMN Process This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214, LES Message Flow This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214, LES BPMN Process This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214, LES (Mail) Message Flow This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214, LES (Mail) BPMN Process This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214LES(Electronic) Message Flow This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

DD-214LES(Electronic) BPMN Process This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage. No Change

Death Certificate Message Flow This is a copy of the death certificate. This is a copy of the death certificate. No Change

Death Certificate BPMN Process This is a copy of the death certificate. This is a copy of the death certificate. No Change

Debit Funding Fee to Account BPMN Process Debit funding fee to account in this process step. Debit funding fee to account in this process step. No Change

Debt Collection FEA BRM No Change

Debt Collection BPMN Process No Change

The DD-214 image is a scanned copy of The Certificate of Release or Discharge from Active Duty.




This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage.








Debt Collection supports activities associated with the collection of money owed to the U.S. government from both foreign and domestic sources.





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Deduct Payment BPMN Process Deduct payment from Veteran compensation check in this process step. No Change

DEERS BPMN Process No Change

DEERS System No Change

DEERS - VADIR System Interface Information exchanged from DEERS to VADIR. Information exchanged from DEERS to VADIR. No Change

DEERS - VONAPP System Interface Information exchanged from DEERS to VONAPP. Information exchanged from DEERS to VONAPP. No Change

LRP No Change

Defense Nuclear Security FEA BRM No Change

Deduct payment from Veteran compensation check in this process step.

DEERS is a worldwide, computerized database of uniformed services members (sponsors), their family members, and others who are eligible for military benefits, including TRICARE. All sponsors are automatically registered in DEERS. However, the sponsor must register eligible family members. Family members can update personal information such as addresses and phone numbers once they are registered in DEERS.




Defense Federal Acquisition Regulations (DFAR)

Defense Nuclear Security encompasses the services associated with providing engineering, technical, operational, and administrative security support and oversight to assure effective security, to include the physical, personnel, materials control and accounting, classified and sensitive information protection, and technical security for defense nuclear weapon programs.



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Defense Nuclear Security BPMN Process No Change

Deliver Health Care Line of Business No Change

Deliver Medication BPMN Process Deliver medication to patient in this process step. Deliver medication to patient in this process step. No Change

DEMOGRAPHICS Subject Area No Change

Denial Letter Message Flow The Denial Letter explains the denial of coverage. The Denial Letter explains the denial of coverage. No Change

Denial Letter BPMN Process The Denial Letter explains the denial of coverage. The Denial Letter explains the denial of coverage. No Change



Deliver Health Care provides health care to VHA beneficiaries. This includes assessing health status; planning health services; delivery of care, ensuring quality of services and continuity of care; and managing clinical information and documentation.

Deliver Health Care provides health care to VHA beneficiaries. This includes assessing health status; planning health services; delivery of care, ensuring quality of services and continuity of care; and managing clinical information and documentation.

Statistical characteristics that may be used for characterizing a person. Demographics are a key part of the collection of person information and includes person background data. Examples include gender and age, gender/sex, race and location.

Statistical characteristics that may be used for characterizing a person. Demographics are a key part of the collection of person information and includes person background data. Examples include gender and age, gender/sex, race and location.


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Dental Subject Area No Change

LRP No Change


Dermatology Subject Area No Change

Dental contains data made up of diagnostic findings, preventive and treatment activities, and sequenced treatment planning for veteran and other beneficiaries receiving care. Data is used by dentists and other dental employees to diagnose and treat patients. It also includes dental encounter data . That data is used by clinic managers, facility staff and VACO staff to measure productivity and field-level staff for decision support. Operational metrics derived from this data drive performance, clinical outcomes, operational, clinical, and research activities of value to VA and its integrated medical/dental operations. Clinic productivity, variation, efficiency, costs and staffing are analyzed at the national, VISN and site level.

Dental contains data made up of diagnostic findings, preventive and treatment activities, and sequenced treatment planning for veteran and other beneficiaries receiving care. Data is used by dentists and other dental employees to diagnose and treat patients. It also includes dental encounter data . That data is used by clinic managers, facility staff and VACO staff to measure productivity and field-level staff for decision support. Operational metrics derived from this data drive performance, clinical outcomes, operational, clinical, and research activities of value to VA and its integrated medical/dental operations. Clinic productivity, variation, efficiency, costs and staffing are analyzed at the national, VISN and site level.

Department of Veterans Affairs/DoD Joint Executive Committee

Deputy Under Secretary for Health for Operations and Management

The Office of the Deputy Under Secretary for Health for Operations and Management (DUSHOM) leads VHA operations and ensures it continues to be the benchmark for health care excellence and value through the clinical and administrative services we provide to care for Veterans and their families.

DUSHOM operates VHA health care systems, medical centers, systems of clinics, and outpatient clinics. It oversees field operations and provides operational guidance to each VISN. VHA's coverage area is divided into 21 VISNs, each a shared system of care working together to better meet local health care needs and provide Veterans greater access to care. The DUSHOM is responsible for 20 other VHA clinical and administrative program offices that ensure that VHA program policies and regulations are executed and supported to fulfill the operating needs of VHA field operations.

Dermatology is the clinical specialty that focuses on the diseases of the skin, scalp, hair, and nails. Some common disorders of the skin include dermatitis, hives, topical allergic reaction, warts, skin cancers, vitiligo and other dermatosis. Treatment can include medical and surgical interventions.

Dermatology is the clinical specialty that focuses on the diseases of the skin, scalp, hair, and nails. Some common disorders of the skin include dermatitis, hives, topical allergic reaction, warts, skin cancers, vitiligo and other dermatosis. Treatment can include medical and surgical interventions.


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Design and Construction Service Organizational Unit New

Design Documents Message Flow These are saved construction design documents. These are saved construction design documents. No Change

Design Documents BPMN Process These are saved construction design documents. These are saved construction design documents. No Change

Determine Billing Category BPMN Process Determine billing category from Encounter Form in this process step. No Change

Determine Eligibility BPMN Process No Change


Determine Eligibility for Payout BPMN Process No Change

Determine Funding Fee BPMN Process Determine how much the Funding Fee will be in this process step. No Change

Determine Investigation Level BPMN Process No Change

Determine Monthly Premium BPMN Process Determine monthly premium payments in this process step. No Change

Determine Payment Amount BPMN Process Determine payment amount and send to FMS for payment processing in this process step. No Change

Determine Rating Decision BPMN Process Determine rating decision. Determine rating decision. No Change

Determine SGLI / Free VGLI Eligibility BPMN Process Review VGLI evaluation criteria to determine eligibility in this process step. No Change

Determine Submission Type BPMN Process Determine whether medical bill was submitted via mail or electronically in this process step. No Change


The Design and Construction Service oversees and collaborates on cemetery design and construction for all phases and aspects of minor construction and expansion projects in NCA, authorizes release of funds and increases or adjusts funds based on project deliverables, and negotiates on behalf of VA/NCA in generating proposals regarding land planning, construction of new cemeteries, and the expansion and improvement of established national cemeteries.

Determine billing category from Encounter Form in this process step.

In this process step, eligibility is determined if claim meets the necessary benefit or authorization requirements.

In this process step, eligibility is determined if claim meets the necessary benefit or authorization requirements.

Determine Eligibility and Entitlement Amount

Retrieve data to determine eligibility and entitlement amount and calculate entitlement amount and make available for viewing in eBenefits and VIP in this process step.

Retrieve data to determine eligibility and entitlement amount and calculate entitlement amount and make available for viewing in eBenefits and VIP in this process step.

Determine eligibility and payout and update record in VICTARS to an award record in this process step.

Determine eligibility and payout and update record in VICTARS to an award record in this process step.

Determine how much the Funding Fee will be in this process step.

Determine monthly premium payments in this process step.

Determine payment amount and send to FMS for payment processing in this process step.

Review VGLI evaluation criteria to determine eligibility in this process step.

Determine whether medical bill was submitted via mail or electronically in this process step.

Determine Subsistence Payment Amount

Determine subsistence payment amount and send payment (through Treasury) in this process step.

Determine subsistence payment amount and send payment (through Treasury) in this process step.


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Determine Suitability BPMN Process No Change

Determine Treatment Plan BPMN Process Determine type of medical treatment needed including additional services in this process step. No Change

Determine Urgency of Care BPMN Process No Change

Develop Agency Budget Line of Business No Change

Develop Design Documents BPMN Process Develop design documents (design, construction, blueprints) in this process step. No Change

Develop Legislative Proposals Line of Business No Change

Develop Policy and Guidance Line of Business No Change

Develop Representation Briefing BPMN Process Develop representative briefing in this process step. Develop representative briefing in this process step. No Change

Development Letter Message Flow This letter states all the evidence has not been collected. No Change

Development Letter BPMN Process This letter states all the evidence has not been collected. No Change

DFAS BPMN Process No Change

DFAS System Node No Change

Diagnostic Results Message Flow Diagnostic Results is the creation of visual reports. Diagnostic Results is the creation of visual reports. No Change

Diagnostic Results BPMN Process Diagnostic Results is the creation of visual reports. Diagnostic Results is the creation of visual reports. No Change

Digital Signature Message Flow Digital Signature is the image of the Applicant's signature. No Change

Digital Signature BPMN Process Digital Signature is the image of the Applicant's signature. No Change

Determine type of medical treatment needed including additional services in this process step.

Determine whether to seek emergency care or schedule a regular appointment for medical treatment in this process step.

Determine whether to seek emergency care or schedule a regular appointment for medical treatment in this process step.

Develop Agency Budget involves all budget formulation activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.

Develop Agency Budget involves all budget formulation activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.

Develop design documents (design, construction, blueprints) in this process step.

Develop Legislative Proposals involves drafting proposed legislation that creates or amend laws subject to Congressional action.

Develop Legislative Proposals involves drafting proposed legislation that creates or amend laws subject to Congressional action.

Develop Policy and Guidance involves the creation and dissemination of guidelines to assist in the interpretation and implementation of regulations.

Develop Policy and Guidance involves the creation and dissemination of guidelines to assist in the interpretation and implementation of regulations.

This letter states all the evidence has not been collected.

This letter states all the evidence has not been collected.

Digital Signature is the image of the Applicant's signature.

Digital Signature is the image of the Applicant's signature.


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Director of Operations Organizational Unit No Change

DIS Acronym Data Interchange Services Data Interchange Services No Change

Disability Evaluation Subject Area No Change

Disability Extension Message Flow This is information regarding disability extension. This is information regarding disability extension. No Change

Disability Extension BPMN Process This is information regarding disability extension. This is information regarding disability extension. No Change

Disability Extension BPMN Process This is information regarding disability extension. This is information regarding disability extension. No Change

Disability Extension Data Object This is information regarding disability extension. This is information regarding disability extension. No Change

DISABILITY PROFILE Subject Area Information about the disability, its status, and treatment. No Change

Disability Rating Message Flow Updated

The Director of Operations provides the Assistant Secretary with objective, independent assessments and recommendations regarding policy, initiatives, and program issues requiring the Assistant Secretary's decision and action, and provides front office management and operational continuity throughout the organization.

The Director of Operations provides the Assistant Secretary with objective, independent assessments and recommendations regarding policy, initiatives, and program issues requiring the Assistant Secretary's decision and action, and provides front office management and operational continuity throughout the organization.

Disability Evaluation contains evaluation requests, record tracking and reporting data for service-connected compensation or non-service-connected pension benefits requests. Data includes examination results to provide sufficient medical evidence to decide a claim and to determine whether a current diagnosed disability is related to an event, injury, or disease incurred while in military service. The data encompasses the examination lifecycle from notification of exam request to scheduling the exam(s), transcribing the results, and forwarding the results to VA Regional offices (O). Results data for disability evaluations becomes part of the health record documentation for the veteran at the VA facility. Data is used by Regional Offices in the adjudication of benefits and by local facilities for monitoring timeliness and examination quality.

Disability Evaluation contains evaluation requests, record tracking and reporting data for service-connected compensation or non-service-connected pension benefits requests. Data includes examination results to provide sufficient medical evidence to decide a claim and to determine whether a current diagnosed disability is related to an event, injury, or disease incurred while in military service. The data encompasses the examination lifecycle from notification of exam request to scheduling the exam(s), transcribing the results, and forwarding the results to VA Regional offices (O). Results data for disability evaluations becomes part of the health record documentation for the veteran at the VA facility. Data is used by Regional Offices in the adjudication of benefits and by local facilities for monitoring timeliness and examination quality.

Information about the disability, its status, and treatment.

This is the retrieval of the Veteran?s disability rating to determine if the funding fee is waived for the certificate of eligibility.

This is the retrieval of the Veteran's disability rating to determine if the funding fee is waived for the certificate of eligibility.


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Disability Rating BPMN Process Updated

Disability Rating RTF File Message Flow No Change

Disability Rating RTF File BPMN Process No Change

Disability Rating/ Memo Rating Message Flow Updated

Disability Rating/ Memo Rating BPMN Process Updated

Disabled List (VADIR) Message Flow Same CDI Elements as Separated from Servc List. This contains the military disability rating. Updated

Disabled List (VADIR) BPMN Process Same CDI Elements as Separated from Servc List. This contains the military disability rating. Updated

Disabled PA&IData Message Flow Add VA disability rating. New

Disabled PA&IData BPMN Process Add VA disability rating. New

Disallowance Letter Message Flow This letter states that Veteran is ineligible for education benefit. No Change

Disallowance Letter BPMN Process This letter states that Veteran is ineligible for education benefit. No Change

Disallowance Letter Form Message Flow The disallowance form is constructed with a template. The disallowance form is constructed with a template. No Change

Disallowance Letter Form BPMN Process No Change

Disallowance Letter Form BPMN Process The disallowance form is constructed with a template. The disallowance form is constructed with a template. No Change

Disallowance Letter Form Data Object No Change

This is the retrieval of the Veteran?s disability rating to determine if the funding fee is waived for the certificate of eligibility.

This is the retrieval of the Veteran's disability rating to determine if the funding fee is waived for the certificate of eligibility.

This is the retrieval of the Veteran?s current disability rating used for eligibility and entitlement of benefits.

Bi-directional interface between CWINRS anf CorpDBThis is the retrieval of the Veteran's current disability rating used for eligibility and entitlement of benefits.

This is the retrieval of the Veteran?s current disability rating used for eligibility and entitlement of benefits.

Bi-directional interface between CWINRS anf CorpDBThis is the retrieval of the Veteran's current disability rating used for eligibility and entitlement of benefits.

Same CDI Elements as Separated from Service List. This contains the military disability rating.

Same CDI Elements as Separated from Service List. This contains the military disability rating.

This letter states that Veteran is ineligible for education benefit.

This letter states that Veteran is ineligible for education benefit.

The disallowance form is constructed with a template from PCGL and information from BDN and CH 33 LTS.





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Disaster Preparedness and Planning FEA BRM No Change

Disaster Preparedness and Planning BPMN Process No Change

Disaster Repair and Restore FEA BRM No Change

Disaster Repair and Restore BPMN Process No Change

Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves the development of emergency management programs and activities as well as staffing and equipping regional response centers, and mitigation focused construction and preparation.




Disaster Repair and Restore involves the immediate actions taken to respond to a disaster and the cleanup and restoration activities that take place after a disaster. These actions include, but are not limited to, providing mobile telecommunications, operational support, power generation, search and rescue, and medical life-saving actions. It also involves the cleanup and rebuilding of homes, buildings, roads, environmental resources, or infrastructure that may be damaged due to a disaster.





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Discharge Instructions Message Flow No Change

Discharge Instructions BPMN Process No Change

Discharge Order Message Flow Discharge order is the official order to discharge patient from medical center. No Change

Discharge Order BPMN Process Discharge order is the official order to discharge patient from medical center. No Change

Discharge Patient BPMN Process Discharge patient from medical facility in this process step. No Change

Discharge Plan Progress Note Message Flow This note contains additional services that may be needed by the patient via outside agencies. No Change

Discharge Plan Progress Note BPMN Process This note contains additional services that may be needed by the patient via outside agencies. No Change

Discharge Summary Message Flow No Change

Discharge Summary BPMN Process No Change

Diversity Management & EEO Organizational Unit Deleted

DLL Acronym Dynamic Link Library Dynamic Link Library No Change

DM Acronym Data Mart Data Mart No Change

DME Acronym Design Modernization Enhancement Design Modernization Enhancement No Change

DNS Acronym Domain Name System Domain Name System No Change

DOC BPMN Process No Change

DOC System Node No Change

Document Change Order BPMN Process Enter change order into Paragon in this process step. Enter change order into Paragon in this process step. No Change

Document Disability Extension BPMN Process SGLI disability extension sent to COMPASS in this process step. No Change

Document Justification BPMN Process Provide justification for award in this process step. Provide justification for award in this process step. No Change

These are instructions for the patient with information and activities to complete after discharge.




Discharge order is the official order to discharge patient from medical center.

Discharge order is the official order to discharge patient from medical center.

Discharge patient from medical facility in this process step.

This note contains additional services that may be needed by the patient via outside agencies.

This note contains additional services that may be needed by the patient via outside agencies.

This is a report generated within 48 hours of patients discharge (or as per local policy) which summarizes the conditions under which the patient was released.




SGLI disability extension sent to COMPASS in this process step.


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Document Management and workflow FEA BRM No Change

Document Management and workflow BPMN Process No Change

Document Remand Information BPMN Process Document Remand Information in this process step. Document Remand Information in this process step. No Change

DoD BPMN Process No Change

DoD System Node No Change

DOD Acronym Department of Defense Department of Defense No Change

DoD Stakeholder Department of Defense Department of Defense No Change

DoD System BPMN Process No Change

DoD System System No Change

Defines the set of capabilities to support the creation, use, archiving and deletion of unstructured data. This includes the set of capabilities to support the design, generation and maintenance of electronic or physical forms and templates




The mission of the Department of Defense is to provide the military forces needed to deter war and to protect the security of our country. The department's headquarters is at the Pentagon. (source: DoD website)




This system serves as a placeholder system for the Department of Defense. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”





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DoD System - CPTMS System Interface Information exchanged from DoD System to CPTMS. Information exchanged from DoD System to CPTMS. No Change

DoD System - HMP System Interface Information exchanged from DoD System to HMP via web services. No Change

DOD System - VistA System Interface Information exchanged from DOD System to VistA. Information exchanged from DOD System to VistA. No Change

DoJ BPMN Process No Change

DoJ System Node No Change

DoJ Stakeholder Department of Justice Department of Justice No Change

DoJ System BPMN Process No Change

DoJ System System No Change

Information exchanged from DoD System to HMP via web services.

DoJ’s mission is to enforce the law and defend the interests of the United States according to the law; to ensure public safety against threats foreign and domestic; to provide federal leadership in preventing and controlling crime; to seek just punishment for those guilty of unlawful behavior; and to ensure fair and impartial administration of justice for all Americans. (source: DoJ website)




This system serves as a placeholder system for the Department of Justice. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”





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DoJ System - VONAPP System Interface Information exchanged from DoJ System to VONAPP. Information exchanged from DoJ System to VONAPP. No Change

DoJ System - VRMS System Interface Information exchanged from DoJ System to VRMS via web services. No Change

DoL BPMN Process No Change

DoL System Node No Change

DoL Stakeholder Department of Labor Department of Labor No Change

DOL System BPMN Process No Change

DOL System System No Change

DOL System - RHV System Interface Information exchanged from DOL System to RHV. Information exchanged from DOL System to RHV. No Change

DOL System - VETSNET System Interface Information exchanged from DOL System to VETSNET. No Change

DoS Acronym Denial of Service Denial of Service No Change

Information exchanged from DoJ System to VRMS via web services.

To foster, promote, and develop the welfare of the wage earners, job seekers, and retirees of the United States; improve working conditions; advance opportunities for profitable employment; and assure work-related benefits and rights.




This system serves as a placeholder system for the Department of Labor. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”




Information exchanged from DOL System to VETSNET.


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DoT BPMN Process No Change

DoT System Node No Change

DoT Stakeholder Department of Treasury Department of Treasury No Change

DR Acronym Disaster Recovery Disaster Recovery No Change

DRAM Acronym Dynamic Random Access Memory Dynamic Random Access Memory No Change

DRM Acronym Data Reference Model Data Reference Model No Change

Drug Interaction Data Message Flow Updated

Drug Interaction Data BPMN Process Updated

DSM Acronym Data and Storage Management Data and Storage Management No Change

DVD Acronym Digital Video Disc Digital Video Disc No Change

E.O. 10450 LRP No Change


E.O. 12196, Sect. 2-201 (c) LRP No Change








Maintain a strong economy and create economic and job opportunities by promoting the conditions that enable economic growth and stability at home and abroad, strengthen national security by combating threats and protecting the integrity of the financial system, and manage the U.S. Government’s finances and resources effectively.




This is an electronic list of information providing adverse drug to drug combination notices against the patient?s total prescription order.

This is an electronic list of information providing adverse drug to drug combination notices against the patient's total prescription order.

This is an electronic list of information providing adverse drug to drug combination notices against the patient?s total prescription order.

This is an electronic list of information providing adverse drug to drug combination notices against the patient's total prescription order.


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EA Acronym Enterprise Architecture Enterprise Architecture No Change

EAC Acronym Enterprise Architecture Council Enterprise Architecture Council No Change

EAP-FAST Acronym Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling No Change

EAP-SIM Acronym Extensible Authentication Protocol for GSM Subscriber Identity Modules No Change

EAP-TLS Acronym Extensible Authentication Protocol-Transport Layer Security No Change

EAP-TTLS Acronym Extensible Authentication Protocol-Tunneled Transport Layer Security No Change

EASR Acronym Enterprise Architecture Segment Report Enterprise Architecture Segment Report No Change

Eastern Area Philadelphia Organizational Unit This office operates to support the eastern area. This office operates to support the eastern area. No Change

ECFT Acronym Electronic Case File Transfer Deleted

Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling

Extensible Authentication Protocol for GSM Subscriber Identity Modules

Extensible Authentication Protocol-Transport Layer Security

Extensible Authentication Protocol-Tunneled Transport Layer Security


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eCMS BPMN Process No Change

eCMS System No Change

eCMS - CAATS System Interface Information exchanged from eCMS to CAATS. Information exchanged from eCMS to CAATS. No Change

eCMS - TriRIGA System Interface Information exchanged from eCMS to TriRIGA. Information exchanged from eCMS to TriRIGA. No Change

eCMS - VistA System Interface Information exchanged from eCMS to VistA. Information exchanged from eCMS to VistA. No Change

LRP No Change

ED BPMN Process No Change

ED System Node No Change

EDGE Acronym Enhanced Data rates for GSM Evolution Enhanced Data rates for GSM Evolution No Change

EDI Acronym Electronic Data Interchange Electronic Data Interchange No Change

EDIFACT Acronym Electronic Data Interchange For Administration, Commerce and Transport No Change

EDIS BPMN Process No Change

EDIS System No Change

Education / Training FEA BRM No Change

Education / Training BPMN Process No Change

Education Application Message Flow This is an application for education benefit. This is an application for education benefit. No Change

This E-Commerce project is designed to introduce electronic contracting solutions in VA contracting operations. It provides the tools and procurement data that allow VA contracting professionals to make informed buying decisions.




Economy Act, DoD Sharing Agreement 2121, 2111

Electronic Data Interchange For Administration, Commerce and Transport

The Emergency Department Integration Software (EDIS) incorporates several Web-based views that extend the current Computerized Patient Record System (CPRS) to help healthcare professionals track and manage the flow of patient care in emergency-department setting.





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Education Application BPMN Process This is an application for education benefit. This is an application for education benefit. No Change

Education Application (Mail) Message Flow This is a paper application for education benefit. This is a paper application for education benefit. No Change

Education Application (Mail) BPMN Process This is a paper application for education benefit. This is a paper application for education benefit. No Change

Education Application Image Message Flow This is an application that has been converted into an image. No Change

Education Application Image BPMN Process This is an application that has been converted into an image. No Change

Education Electronic Folder BPMN Process No Change

Education Electronic Folder Data Object No Change

Education Master Record BPMN Process This is the master record of entitlement, awards, and eligibility. No Change

Education Master Record Data Object This is the master record of entitlement, awards, and eligibility. No Change

EDUCATION PROFILE Subject Area No Change

Education Service Organizational Unit No Change

Educational Excellence FEA BRM No Change

Educational Excellence BPMN Process No Change

EDW Acronym Enterprise Data Warehouse Enterprise Data Warehouse No Change

EEO and Diversity Organizational Unit Deleted

This is an application that has been converted into an image.

This is an application that has been converted into an image.

This is the master record of entitlement, awards, and eligibility.

This is the master record of entitlement, awards, and eligibility.

Information about the participant’s education. Includes degree education (high school, college, graduate schools) as well as technical certifications.

Information about the participant’s education. Includes degree education (high school, college, graduate schools) as well as technical certifications.

The mission of Education Service is to provide educational assistance to Veterans and support all beneficiaries to achieve their educational, vocational and/or professional goals. Educational Assistance assists with the readjustment to civilian life; restores opportunities lost because of military service; extends higher education benefits to qualified persons who may not otherwise be able to afford it; aids military recruitment and retention of highly qualified personnel; and enhances the National workforce.

The mission of Education Service is to provide educational assistance to Veterans and support all beneficiaries to achieve their educational, vocational and/or professional goals. Educational Assistance assists with the readjustment to civilian life; restores opportunities lost because of military service; extends higher education benefits to qualified persons who may not otherwise be able to afford it; aids military recruitment and retention of highly qualified personnel; and enhances the National workforce.

Educational Excellence refers to activities undertaken by the US Government to evaluate educational programs, collect data on America’s schools, and disseminate information and research





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EEOC Management Directive 110 LRP No Change

EEOC Management Directive 715 LRP No Change

e-Gov Acronym Electronic Government Electronic Government No Change

E-Government Act of 2002 LRP No Change

EHR Acronym Electronic Health Record Electronic Health Record No Change

ELDM Acronym Enterprise Logical Data Model Enterprise Logical Data Model No Change

FEA BRM No Change


Eligibility Call Tracking Message Flow Eligibility Call Tracking tracks who has been called. Eligibility Call Tracking tracks who has been called. No Change

Eligibility Call Tracking BPMN Process Eligibility Call Tracking tracks who has been called. Eligibility Call Tracking tracks who has been called. No Change

Eligibility Data BPMN Process Benefits eligibility data is stored to make eligibility determinations. No Change

Eligibility Data Data Object Benefits eligibility data is stored to make eligibility determinations. No Change

Eligibility Determination Message Flow This is the amount that should be paid to the Servicemember. No Change

Eligibility Determination BPMN Process This artifact is an indicator noting whether the claim is authorized for processing/payment. No Change

Eligibility Determination BPMN Process This is the amount that should be paid to the Servicemember. No Change

Eligibility Determination Data Object This artifact is an indicator noting whether the claim is authorized for processing/payment. No Change

Eligibility Information Message Flow No Change

Eligibility Information BPMN Process No Change

Eligibility Letter Message Flow This letter states approval for insurance coverage. This letter states approval for insurance coverage. No Change

Eligibility Letter BPMN Process This letter states approval for insurance coverage. This letter states approval for insurance coverage. No Change

Elementary, Secondary, and Vocational Education

Elementary, Secondary, and Vocational Education refers to the provision of education in elementary subjects (reading and writing and arithmetic); education provided by a high school or college preparatory school; and vocational and technical education and training.


Elementary, Secondary, and Vocational Education



Benefits eligibility data is stored to make eligibility determinations.

Benefits eligibility data is stored to make eligibility determinations.

This is the amount that should be paid to the Servicemember.

This artifact is an indicator noting whether the claim is authorized for processing/payment.

This is the amount that should be paid to the Servicemember.

This artifact is an indicator noting whether the claim is authorized for processing/payment.


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Eligibility Notification Message Flow No Change

Eligibility Notification BPMN Process No Change

Eliminate the Disability Claims Backlog Business Goal No Change

Eliminate Veteran Homelessness Business Goal No Change

Email FEA BRM No Change

Email BPMN Process No Change

E-mail Acronym Electronic Mail Electronic Mail No Change

This is a phone call which explains eligibility for 2 years of SGLI extension of free VGLI coverage.




Improve accuracy and reduce the time it takes to complete disability benefit claims. Eliminate the disability claims backlog and process all claims in 125 days with 98% accuracy in 2015.

Improve accuracy and reduce the time it takes to complete disability benefit claims. Eliminate the disability claims backlog and process all claims in 125 days with 98% accuracy in 2015.

VA will assist an additional 30,000 homeless and at-risk Veterans in obtaining permanent housing through its continuum of specialize homeless programs. In conjunction with the Department of Housing and Urban Development (HUD), the Department of Veteran Affairs (VA) will assist in housing 12,200 additional homeless Veterans through the HUD-VA Supportive Housing (HUD-VASH) program. VA will assist in housing an additional 18,000 homeless Veterans through its other specialized homeless programs. Similarly, HUD will assist in housing additional homeless Veterans through its other homeless programs.

VA will assist an additional 30,000 homeless and at-risk Veterans in obtaining permanent housing through its continuum of specialize homeless programs. In conjunction with the Department of Housing and Urban Development (HUD), the Department of Veteran Affairs (VA) will assist in housing 12,200 additional homeless Veterans through the HUD-VA Supportive Housing (HUD-VASH) program. VA will assist in housing an additional 18,000 homeless Veterans through its other specialized homeless programs. Similarly, HUD will assist in housing additional homeless Veterans through its other homeless programs.

Defines the set of capabilities to support the transmission of communications over a network. Includes instant messaging





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Emergency Care Subject Area No Change

Emergency Management Organizational Unit No Change

Emergency Response FEA BRM No Change

Emergency Care contains composite data consisting of patient and emergency visit clinical and demographics data. This data is used to aide in tracking and managing the delivery of care to patients in an emergency-department setting. Patient related data includes name, address, diagnoses, procedures, provider, patient acuity, and orders for laboratory, imaging, consultation, and medications. Visit demographics include time measurement data for triage, wait, disposition, admission decision, and triage elapsed times. The Emergency Care domain also includes clinical documentation related to the observation and short term treatment of patients within the Emergency Department setting. Data includes documentation of the reason for observation or short term treatment, working diagnosis, treatment plan, and discharge plan. The data is used to improve emergency department care by introducing the systematic collection, display and reporting on patient status information. Emergency Care productivity, variation, efficiency, costs and staffing are analyzed at the national, VISN and site level. The data is also used by facility, VISN, and VACO managers to report on workload, wait times, cost, resource allocation and by managers and researchers to evaluate clinical outcomes and improve and optimize care strategies.

Emergency Care contains composite data consisting of patient and emergency visit clinical and demographics data. This data is used to aide in tracking and managing the delivery of care to patients in an emergency-department setting. Patient related data includes name, address, diagnoses, procedures, provider, patient acuity, and orders for laboratory, imaging, consultation, and medications. Visit demographics include time measurement data for triage, wait, disposition, admission decision, and triage elapsed times. The Emergency Care domain also includes clinical documentation related to the observation and short term treatment of patients within the Emergency Department setting. Data includes documentation of the reason for observation or short term treatment, working diagnosis, treatment plan, and discharge plan. The data is used to improve emergency department care by introducing the systematic collection, display and reporting on patient status information. Emergency Care productivity, variation, efficiency, costs and staffing are analyzed at the national, VISN and site level. The data is also used by facility, VISN, and VACO managers to report on workload, wait times, cost, resource allocation and by managers and researchers to evaluate clinical outcomes and improve and optimize care strategies.

The Office of Emergency Management manages VHA Comprehensive Emergency Management Program (CEMP) to ensure these services are integrated throughout the VHA health care system.

The Office of Emergency Management manages VHA Comprehensive Emergency Management Program (CEMP) to ensure these services are integrated throughout the VHA health care system.

Emergency Response involves the immediate actions taken to respond to a disaster. These actions include, but are not limited to, providing mobile telecommunications, operational support, energy emergency preparedness, power generation, search and rescue, and medical life-saving actions.



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Emergency Response BPMN Process No Change

EMF Acronym Enterprise Management Framework Enterprise Management Framework No Change

eMilRecs Data BPMN Process No Change

eMilRecs Data Data Object No Change

BPMN Process In this artifact, the employee can update their address and contact information. No Change

Data Object In this artifact, the employee can update their address and contact information. No Change

Employee Allotment BPMN Process The employee can update their allotment in this artifact. No Change

Employee Allotment Data Object The employee can update their allotment in this artifact. No Change

Employee Benefits and Compensation FEA BRM No Change



Employee Address and Contact Information

In this artifact, the employee can update their address and contact information.

Employee Address and Contact Information

In this artifact, the employee can update their address and contact information.

The employee can update their allotment in this artifact.

The employee can update their allotment in this artifact.

Employee Benefits and Compensation designs, develops, and implements benefits and compensation programs that attract, retain and fairly compensate agency employees. This Service includes: establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers. It also includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll. In addition, designs, develops, and implements pay for performance compensation programs to recognize and reward high performance, with both base pay increases and performance bonus payments.



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Employee Benefits and Compensation BPMN Process No Change

Employee Data BPMN Process The employee?s demographic data is collected to setup the initial folder. Updated

Employee Data Data Object The employee?s demographic data is collected to setup the initial folder. Updated

Employee Development and Training FEA BRM No Change



The employee's demographic data is collected to setup the initial folder.

The employee's demographic data is collected to setup the initial folder.

Employee Development and Training designs, develops, and implements a comprehensive employee development and training approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development and training programs; and evaluating the overall effectiveness of the agency’s employee development approach.



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Employee Development and Training BPMN Process No Change

Employee Direct Deposit Information BPMN Process The employee can update their direct deposit information. No Change

Employee Direct Deposit Information Data Object The employee can update their direct deposit information. No Change

Employee Education System Organizational Unit Updated

Employee Health Information BPMN Process The employee can update their health information. The employee can update their health information. No Change

Employee Health Information Data Object The employee can update their health information. The employee can update their health information. No Change

Employee Inactive BPMN Process A notification is sent to remove the employee from the time tracking system. No Change

Employee Inactive Data Object A notification is sent to remove the employee from the time tracking system. No Change



The employee can update their direct deposit information.

The employee can update their direct deposit information.

The Employee Education System (EES) partners with clients in VHA's program offices, Veterans Integrated Service Networks (VISNs) and medical facilities to provide quality workforce education and training to improve outcomes in Veteran clinical care, health care operations and administration. This training provides the core accredited content that is broadly needed by staff for maintaining licensure and certifications; EE also develops specialized learning content to empower VHA's health care providers with the most current knowledge and skills to address the challenging needs unique to a Veteran patient population.

The Employee Education System (EES) is VHA’s national provider of accredited continuing clinical education. Training programs, products, and services are provided to support VA and VHA missions, major transformation initiatives, and organization-specific goals that advance excellence in health care for our Nation’s Veterans.

A notification is sent to remove the employee from the time tracking system.

A notification is sent to remove the employee from the time tracking system.


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Employee Performance Management FEA BRM No Change

Employee Performance Management BPMN Process No Change

Employee Relations FEA BRM No Change

Employee Performance Management designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This Service also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.




Employee Relations designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This Service includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.



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Employee Relations BPMN Process No Change

Employee ROTH BPMN Process The employee can update their ROTH. The employee can update their ROTH. No Change

Employee ROTH Data Object The employee can update their ROTH. The employee can update their ROTH. No Change

Employee Tax Information BPMN Process The employee can update their tax information. The employee can update their tax information. No Change

Employee Tax Information Data Object The employee can update their tax information. The employee can update their tax information. No Change

Employee Time & Attendance Subject Area No Change



Employee Time and Attendance contains data related to pay period information such as salary, withholding amounts, deductions, hours worked, vacation leave, sick leave, other types of leave and shift differentials The data also contain employee-level human resources information such as position, scope of duties, organizational alignment, clinical licensing, years of VA service, educational background, and birth country. This data represents both payroll and human resources information at the employee level. Portions of the data are employee entered. Employee Time and Attendance data are particularly important in defining the organizational location and official role and scope of duties of staff, detailed work history and labor costs, education and credentialing information, and VA work productivity and efficiency measures. This data is used on multiple projects throughout the VA including: provider productivity reporting, DSS labor mapping, fiscal payroll analysis, VISN developed position and organization management, research projects and project on national metrics.

Employee Time and Attendance contains data related to pay period information such as salary, withholding amounts, deductions, hours worked, vacation leave, sick leave, other types of leave and shift differentials The data also contain employee-level human resources information such as position, scope of duties, organizational alignment, clinical licensing, years of VA service, educational background, and birth country. This data represents both payroll and human resources information at the employee level. Portions of the data are employee entered. Employee Time and Attendance data are particularly important in defining the organizational location and official role and scope of duties of staff, detailed work history and labor costs, education and credentialing information, and VA work productivity and efficiency measures. This data is used on multiple projects throughout the VA including: provider productivity reporting, DSS labor mapping, fiscal payroll analysis, VISN developed position and organization management, research projects and project on national metrics.


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Employee TSP BPMN Process The employee can update their TSP. The employee can update their TSP. No Change

Employee TSP Data Object The employee can update their TSP. The employee can update their TSP. No Change

Business Goal No Change


Enable Information Sharing Line of Business No Change

Encode PIV Card BPMN Process No Change

Encounter Form Message Flow This is an electronic form documenting appointment information. No Change

Encounter Form BPMN Process This form retrieves the details of the medical appointment. No Change

Encounter Form BPMN Process This is an electronic form documenting appointment information. No Change

Encounter Form Data Object This form retrieves the details of the medical appointment. No Change

Empower Veterans to Improve Their Well-Being

The ultimate measure of VA’s success is the Veteran’s success after leaving military service. Goal 1 outlines the work that VA will do to directly improve the lives of Veterans, Servicemembers, their families, and their survivors.

The ultimate measure of VA’s success is the Veteran’s success after leaving military service. Goal 1 outlines the work that VA will do to directly improve the lives of Veterans, Servicemembers, their families, and their survivors.

Enable Collaboration and Electronic Workplace

Enable Collaboration and Electronic Workplace evaluates and enables multi-vendor end user devices support for collaboration between Veterans, VA employees and contractors.

Enable Collaboration and Electronic Workplace evaluates and enables multi-vendor end user devices support for collaboration between Veterans, VA employees and contractors.

Enable Information Sharing relates to any method or function, for a given business area, facilitating: data being received in a usable medium by one or more organizations as provided by a separate organization or other entity; and data being provided, disseminated or otherwise made available or accessible by one organization for use by one or more separate organizations, or other entities, as appropriate.

Enable Information Sharing relates to any method or function, for a given business area, facilitating: data being received in a usable medium by one or more organizations as provided by a separate organization or other entity; and data being provided, disseminated or otherwise made available or accessible by one organization for use by one or more separate organizations, or other entities, as appropriate.

The PIV Enrollment System encodes the PIV Card with Logical Access Certificates, Fingerprints, Photograph, signature and personalized PIN number.

The PIV Enrollment System encodes the PIV Card with Logical Access Certificates, Fingerprints, Photograph, signature and personalized PIN number.

This is an electronic form documenting appointment information.

This form retrieves the details of the medical appointment.

This is an electronic form documenting appointment information.

This form retrieves the details of the medical appointment.


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Endocrinology Subject Area No Change

Energy Conservation FEA BRM No Change

Energy Conservation BPMN Process No Change

Energy Production and Transmission FEA BRM No Change

Endocrinology is a clinical specialty that focuses primarily on the endocrine organs. These organs include the pituitary, thyroid, adrenals, ovaries, testes, and pancreas. The medical specialty of endocrinology involves the diagnostic evaluation of a wide variety of symptoms and the long-term management of disorders of deficiency or excess of one or more hormones. Most endocrine disorders are chronic diseases that need lifelong care. Some of the most common endocrine diseases include diabetes mellitus, hypothyroidism, obesity and the metabolic syndrome.

Endocrinology is a clinical specialty that focuses primarily on the endocrine organs. These organs include the pituitary, thyroid, adrenals, ovaries, testes, and pancreas. The medical specialty of endocrinology involves the diagnostic evaluation of a wide variety of symptoms and the long-term management of disorders of deficiency or excess of one or more hormones. Most endocrine disorders are chronic diseases that need lifelong care. Some of the most common endocrine diseases include diabetes mellitus, hypothyroidism, obesity and the metabolic syndrome.

Energy Conservation and Preparedness involves protection of energy resources from over consumption to ensure the continued availability of fuel resources and to promote environmental protection.




Energy Production involves the transformation of raw energy resources into useable, deliverable energy. all activities devoted to ensuring the availability of an adequate supply of energy for the United States and its citizens. It involves the management and oversight of energy producing resources including facilities, dams, land, offshore resources and the private sector and includes all types of mass-produced energy (e.g., hydroelectric, nuclear, wind, solar, or fossil fuels).



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Energy Production and Transmission BPMN Process No Change

Energy Technology Development FEA BRM No Change

Energy Technology Development BPMN Process No Change




Energy Technology Development encompasses the activities that apply the results of scientific research to design, develop, and test new technologies, components, and processes. This service focuses on the development of prototypes and pilots for wide-scale technologies and components that can be mass produced by private-sector partners. The fabrication of one-time components used in very specific research techniques is an activity within the General Sciences and Innovation LOB.




Enhance Productivity and Improve the Efficiency of the Provision of Veteran Bene

For a full explanation of "Enhance Productivity and Improve the Efficiency of the Provision of Veteran Benefits and Services" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Enhance Productivity and Improve the Efficiency of the Provision of Veteran Benefits and Services" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.


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Enhance VA’s Partnership with DoD Business Objective No Change


Enroll Dependents BPMN Process Automatically enroll Servicemember eligible dependents in FSGLI in this process step. No Change

Enroll in School BPMN Process In this process step, Veteran enrolls in school of choice. No Change

Enroll in Training or School BPMN Process No Change

Enroll Servicemember BPMN Process Automatically enroll Servicemember in SGLI and TSGLI in this process step. No Change

Enrollement Data BPMN Process New

Enrollement Data Data Object New

Enrollment Subject Area No Change

Enrollment Record BPMN Process Updated

For a full explanation of "Enhance VA’s Partnership with DoD" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Enhance VA’s Partnership with DoD" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Enhance VA’s Partnerships with Federal, State, Private Sector, Academic Affiliat

For a full explanation of "Enhance VA’s Partnerships with Federal, State, Private Sector, Academic Affiliates, and Non-Profit Organizations" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Enhance VA’s Partnerships with Federal, State, Private Sector, Academic Affiliates, and Non-Profit Organizations" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Automatically enroll Servicemember eligible dependents in FSGLI in this process step.

In this process step, Veteran enrolls in school of choice.

Automatically enroll Servicemember in SGLI and TSGLI in this process step.

Enrollment contains data related to the determination and verification of a veteran patient's eligibility and enrollment into the Veteran Healthcare Administration system. The data includes health care eligibility, demographic, insurance coverage and income. Also included are application statuses. This data is useful for advancing the business practices that support patient care by managing eligibility and enrollment activities for VA's health care benefits package and services. Data is also used to verify income with the Internal Revenue Service (IRS) and Social Security Administration (SSA) for veterans receiving VA health care services whose eligibility for medical care is based on income. Enrollment is is closely associated to the Registration & Movement and Healthcare Revenue domains.

Enrollment contains data related to the determination and verification of a veteran patient's eligibility and enrollment into the Veteran Healthcare Administration system. The data includes health care eligibility, demographic, insurance coverage and income. Also included are application statuses. This data is useful for advancing the business practices that support patient care by managing eligibility and enrollment activities for VA's health care benefits package and services. Data is also used to verify income with the Internal Revenue Service (IRS) and Social Security Administration (SSA) for veterans receiving VA health care services whose eligibility for medical care is based on income. Enrollment is is closely associated to the Registration & Movement and Healthcare Revenue domains.

This is an electronic record with necessary information to process the Veteran?s application for health benefits.

This is an electronic record with necessary information to process the Veteran's application for health benefits.


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Enrollment Record Data Object Updated

Enrolls in Training or School BPMN Process In this process step, Veteran enrolls in training or school. No Change

Ensure Income Security Business Capability No Change


Ensure Veterans Income Security Business Capability No Change

Enter Admission Assessment BPMN Process Enter and/or scan assessment notes and recommended treatment in this process step. No Change

Enter Applicant Information BPMN Process Enter Applicant information into PIV Enrollment System in this process step. No Change

Enter application info VONAPP BPMN Process Enter application info VONAPP Enter application info VONAPP No Change

Enter Authorization BPMN Process Enter authorization information into FBCS in this process step. No Change

Enter Contract Details BPMN Process Enter additional contract details in FPDS in this process step. No Change

Enter Daily Time and Attendance BPMN Process Enter daily time and attendance in this process step. Enter daily time and attendance in this process step. No Change

Enter Fee-Basis Consult BPMN Process Enter Fee-Basis consult in CPRS in this process step. Enter Fee-Basis consult in CPRS in this process step. No Change

Enter Payment Information BPMN Process No Change

Enter Record BPMN Process No Change

This is an electronic record with necessary information to process the Veteran?s application for health benefits.

This is an electronic record with necessary information to process the Veteran's application for health benefits.

In this process step, Veteran enrolls in training or school.

Income Security includes activities designed to ensure that Veterans and their eligible beneficiaries are provided with the necessary means - both financial and otherwise - to successfully reintegrate into civilian life as full productive members. This includes all benefit programs that promote these goals.


Ensure Preparedness to Provide Services and Protect People and Assets Continuous

For a full explanation of "Ensure Preparedness to Provide Services and Protect People and Assets Continuously and in Time of Crisis" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Ensure Preparedness to Provide Services and Protect People and Assets Continuously and in Time of Crisis" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.



Enter and/or scan assessment notes and recommended treatment in this process step.

Enter Applicant information into PIV Enrollment System in this process step.

Enter authorization information into FBCS in this process step.

Enter additional contract details in FPDS in this process step.

Enter payment information into BDN/FAS (FAS is in pilot but will eventually replace BDN for this step) in this process step.

Enter payment information into BDN/FAS (FAS is in pilot but will eventually replace BDN for this step) in this process step.


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Enter Report BPMN Process No Change

Enter SF-52 Information BPMN Process Enter Request for Personnel Action, SF-52, Into PAID in this process step. No Change

Enter Vendor Selection BPMN Process Enter selected vendor into eCMS in this process step. Enter selected vendor into eCMS in this process step. No Change

BPMN Process Make electronic copy of application available in Virtual VA. No Change

BPMN Process Make electronic copy of application available in VBMS. No Change

Enter Veteran Record BPMN Process Enter Veteran information into VistA in this process step. No Change

Enterprise Architecture FEA BRM No Change

Enterprise Architecture BPMN Process No Change

Enterprise Architecture Organizational Unit No Change

Enterprise Licenses and Software FEA BRM No Change

Based on the type of program, enter record into BDN to calculate payment amount in this process step.

Based on the type of program, enter record into BDN to calculate payment amount in this process step.

Enter Request for Personnel Action, SF-52, Into PAID in this process step.

Enter Veteran information from application into Share

Make electronic copy of application available in Virtual VA.

Enter Veteran information from application into VBMS

Make electronic copy of application available in VBMS.

Enter Veteran information into VistA in this process step.

Enterprise Architecture is an established process for describing the current state and defining the target state and transition strategy for an organization’s people, processes, and technology.




Enterprise Architecture acts as a management tool to facilitate forecasting, delivering, and operating the VA information technology environment. The VA Enterprise Architecture program enables the Department to consistently make informed investment decisions to deliver an affordable Veteran-centric and technology-enabled IT infrastructure. This office includes IT strategy, which provides strategic planning, targets priorities, and formulates long range plans for OIT.

Enterprise Architecture acts as a management tool to facilitate forecasting, delivering, and operating the VA information technology environment. The VA Enterprise Architecture program enables the Department to consistently make informed investment decisions to deliver an affordable Veteran-centric and technology-enabled IT infrastructure. This office includes IT strategy, which provides strategic planning, targets priorities, and formulates long range plans for OIT.

Enterprise Licenses and Software includes License Management and Software Distribution; it supports the purchase, upgrade and tracking of legal usage contracts for system software and applications and supports the propagation, installation and upgrade of written computer programs, applications and components.



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Enterprise Licenses and Software BPMN Process No Change

Enterprise Operations Organizational Unit Updated


Enterprise Search FEA BRM No Change

Enterprise Search BPMN Process No Change

Enterprise Systems Engineering Organizational Unit Updated



Enterprise Operation directs all operations and maintenance activities associated with the Enterprise VA IT infrastructure, which encompasses all inherently corporate, mission-critical and other IT systems, for which a high degree of standardization in operation and management is required.

Enterprise Operations directs all operations and maintenance activities associated with the enterprise VA IT infrastructure, which encompasses all inherently corporate, mission critical and other IT systems for which a high degree of standardization in operation and management required.

Enterprise Program Management Office

The mission of the Enterprise Program Management Office is to develop program management and requirements policy, standards, and doctrine; oversee the execution and development of key programs and processes; and provide program management and management consulting support.

Provides effective oversight of the planning and execution of the Department’s major transformational initiatives, including the long-term integration of those activities into the routine operations of the Department.

Enterprise Search includes Query capabilities, Precision / Recall Ranking, Classification and Pattern Matching.




ESE provides engineering services to all VA IT projects, applying a consistent architecture and planning the system life cycle, and managing all engineering aspects of a project from start to finish. ESE plays lynchpin roles in every stage of the system life cycle, including responsibility for conceptual design, integration of standard components into a system solution, architecture validation, performance testing, capacity planning, bundling of instrumentation, release management, technical aspects of deployment, enterprise-level change and configuration management (including augmentation and tuning), and system refresh planning.

Enterprise Systems Engineering (ESE) provides engineering services to all VA IT projects, applying a consistent architecture, planning the system life cycle, and managing all engineering aspects of a project from start to finish. ESE plays lynchpin roles in every stage of the system life cycle, including conceptual design, integration of standard components into a system solution, architecture validation, performance testing, capacity planning, bundling of instrumentation, release management, technical aspects of deployment, enterprise-level change and configuration management (including augmentation and tunning), and system refresh planning.


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FEA BRM No Change


Environmental Programs Service Organizational Unit No Change

Environmental Remediation FEA BRM No Change

Environmental Remediation BPMN Process No Change

Environmental Site Stewardship FEA BRM No Change

Environmental Site Stewardship BPMN Process No Change

Environmental Monitoring and Forecasting

Environmental Monitoring and Forecasting involves the observation and prediction of environmental conditions. This includes but is not limited to the monitoring and forecasting of water quality, water levels, ice sheets, air quality, regulated and non-regulated emissions, as well as the observation and prediction of weather patterns and conditions.


Environmental Monitoring and Forecasting



The Environmental Programs carry out environmental sanitation, integrated pest control, textile care management and processing, interior design, waste management and recycling, and ground maintenance.

The Environmental Programs carry out environmental sanitation, integrated pest control, textile care management and processing, interior design, waste management and recycling, and ground maintenance.

Environmental Remediation supports the immediate and long-term activities associated with the correcting and offsetting of environmental deficiencies or imbalances, including restoration activities.




Environmental Site Stewardship supports the immediate and long-term activities associated with the correcting and offsetting of environmental deficiencies or imbalances, including restoration activities at facilities under the stewardship of the Federal Government.





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Environmental Waste Management FEA BRM No Change

Environmental Waste Management BPMN Process No Change

EOD Date Message Flow No Change

EOD Date BPMN Process No Change

LRP No Change

ePACS BPMN Process No Change

Environmental Waste Management includes activities associated with identifying appropriate pollution standards and controlling levels of harmful substances emitted into the soil, water and atmosphere from manmade sources. Environmental mitigation projects are also included.




EP Act Transportation Regulatory Activities

The VA envisions a centralized ePACS deployed at VA facilities worldwide. For Phases I & II of the ePACS project the VA will build a centralized ePACS capability for the Washington DC area VACO campus only.The goals for the ePACS are to: Improve physical security, improve operational efficiency, decrease operational costs, maximize equipment utilization, improve compliance with government requirements. A centralized ePACS server infrastructure can provide benefits of global real time revocation, electronic authentication, an authoritative PACS database, auditable transactions, future scalability, and cost savings.



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ePACS System No Change

ePMO Acronym Enterprise Program Management Office Enterprise Program Management Office No Change

ePROMISE BPMN Process No Change

ePROMISE System No Change

ePROMISE - RAMS System Interface Information exchanged from ePROMISE to RAMS. Information exchanged from ePROMISE to RAMS. No Change

E-R Acronym Entity-Relationship Entity-Relationship No Change

ERM Acronym Enterprise Risk Management Enterprise Risk Management No Change

ERR Acronym Enterprise Requirements Repository Enterprise Requirements Repository No Change

ESB Acronym Enterprise Service Bus Enterprise Service Bus No Change

ESE Acronym Enterprise System Engineering governance board Enterprise System Engineering governance board No Change

E-sig Acronym Electronic Signature Electronic Signature No Change

ESM Acronym Enterprise Systems Management Enterprise Systems Management No Change

ESR Acronym Enrollment System Redesign Enrollment System Redesign No Change

ESS Acronym Enterprise Shared Services Enterprise Shared Services No Change

Establish Case BPMN Process This process step captures all the information necessary to begin a case file. No Change

BPMN Process Establish contentions and create tracked items and request for evidence in MAP-D. No Change

ETA Acronym Enterprise Technical Architecture Enterprise Technical Architecture No Change



ePROMISE is n existing database for the VA research administration and reporting in Microsoft SQL Server.




This process step captures all the information necessary to begin a case file.

Establish contentions and create tracked items and request for evidence in MA

Establish contentions and create tracked items and request for evidence in MAP-D.


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ETP Acronym Enterprise Transition Plan Enterprise Transition Plan No Change

Evaluate Vendor Data BPMN Process Evaluate data about potential vendors in this process step. No Change

Evaluate Veteran BPMN Process No Change

Evaluate Veteran for Entitlement BPMN Process No Change

EV-DO Acronym Evolution Data-Optimized Evolution Data-Optimized No Change

EVH Acronym Eliminate Veteran Homelessness Eliminate Veteran Homelessness No Change


Excluded Parties List Data Message Flow This is data related to the disqualification, debarment, or other ineligibility of potential vendors. No Change

Excluded Parties List Data BPMN Process This is data related to the disqualification, debarment, or other ineligibility of potential vendors. No Change

Execute Court Orders FEA BRM No Change

Execute Court Orders BPMN Process No Change

Executive Review Organizational Unit No Change

Executive Secretariat Organizational Unit No Change

Evaluate data about potential vendors in this process step.

Determine that Veteran has medical necessity and care cannot be provided by VA facility in this process step.

Determine that Veteran has medical necessity and care cannot be provided by VA facility in this process step.

Evaluate Veteran for Entitlement (If Disability impairs ability to continue previous career) in this process step.

Evaluate Veteran for Entitlement (If Disability impairs ability to continue previous career) in this process step.

Evolve VA Information Technology Capabilities to Meet Emerging Customer Service

For a full explanation of "Evolve VA Information Technology Capabilities to Meet Emerging Customer Service / Empowerment Expectations of Both VA Customers and Employees" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Evolve VA Information Technology Capabilities to Meet Emerging Customer Service / Empowerment Expectations of Both VA Customers and Employees" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

This is data related to the disqualification, debarment, or other ineligibility of potential vendors.

This is data related to the disqualification, debarment, or other ineligibility of potential vendors.

Execute Court Orders involves executing civil, criminal, and foreign orders as directed by the court.




The Executive Secretariat is VA's central coordinating point for all staff actions addressed to and emanating from the SECVA and DEPSECVA.

The Executive Secretariat is VA's central coordinating point for all staff actions addressed to and emanating from the SECVA and DEPSECVA.


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Executive Writers Organizational Unit Updated

Expert OpinioinRequest Message Flow New

Expert OpinioinRequest BPMN Process New

ExpertOpinionResponse Message Flow New

ExpertOpinionResponse BPMN Process New

Explanation of Benefits (EOB) Message Flow This is a notice of multiple payments to coincide with an insurance providers payments. No Change

Explanation of Benefits (EOB) BPMN Process This is a notice of multiple payments to coincide with an insurance providers payments. No Change

Extension Approval Letter Message Flow Name, Pysical Add, File ID (CDI). Name, Physical Add, File ID (CDI). Updated

Extension Approval Letter BPMN Process Name, Pysical Add, File ID (CDI). Name, Physical Add, File ID (CDI). Updated

External BPMN Process External represents non-VA organizations that exchange information with VA. No Change

External System Node External represents non-VA organizations that exchange information with VA. No Change

External Stakeholder External Organizations External Organizations No Change

External Organization Subject Area No Change

EXTERNAL ORGANIZATION Subject Area No Change

Executive writers are matrixed; they are assigned to the Office of Public and Intergovernmental Affairs (OPIA) but are under the operational control of and report to the Office of the Secretary (OSVA). See section 2.2.7. They prepare, review, revise, and edit executive communications, including speeches, congressional testimony, select personal correspondence, communications posted on websites and messages for publication in myriad forums for the SECVA, DEPSECVA, and COSVA.

Executive writers are matrixed; they are assigned to the Office of Public and Intergovernmental Affairs (OPIA) but are under the operational control of and report to the Office of the Secretary (OSVA). See section 2.2.7. They prepare, review, revise, and edit executive communications, including speeches, congressional testimony, select personal correspondance, communications posted on websites and messages for publication in a myriad of forums for the SECVA, DEPSECVA, and COSVA.

This is a notice of multiple payments to coincide with an insurance providers payments.

This is a notice of multiple payments to coincide with an insurance providers payments.

External represents non-VA organizations that exchange information with VA.

External represents non-VA organizations that exchange information with VA.

A resource representing an administrative or functional entity external to the VA. It is established formally or informally to represent interests or issues or to conduct an activity as an activity, as opposed to an individual or person representing oneself. Examples include legal representation, an insurer, or a funeral home.

A resource representing an administrative or functional entity external to the VA. It is established formally or informally to represent interests or issues or to conduct an activity as an activity, as opposed to an individual or person representing oneself. Examples include legal representation, an insurer, or a funeral home.


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FEA BRM No Change


Eye Care Subject Area No Change

FAADS BPMN Process Federal Assistance Award Data System Federal Assistance Award Data System No Change

FAADS System Federal Assistance Award Data System Federal Assistance Award Data System No Change

FAADS Acronym Federal Assistance Awards Data System Federal Assistance Awards Data System No Change

External Partner Relationship Management

Provides a framework to promote the effective collaboration between an organization and its business partners, particularly members of the distribution chain (e.g., channel and alliance partners, resellers, agents, brokers, and dealers) and other third parties that support operations and service delivery to an organization’s customers; includes performance evaluation of partners, if necessary


External Partner Relationship Management



Eye Care is the clinical specialty that focuses primarily with the anatomy, physiology and diseases of the eye. Within eye care there are two types of care providers, an ophthalmologist and an optometrist. The ophthalmologist is a specialist in medical and surgical eye problems. An optometrist is a specialist that deals with vision and are trained and licensed to prescribe and fit lenses to improve vision. Some of the common eye care and visions disorders include cataracts, glaucoma, uveitis, retinal disorders, and strabismus.

Eye Care is the clinical specialty that focuses primarily with the anatomy, physiology and diseases of the eye. Within eye care there are two types of care providers, an ophthalmologist and an optometrist. The ophthalmologist is a specialist in medical and surgical eye problems. An optometrist is a specialist that deals with vision and are trained and licensed to prescribe and fit lenses to improve vision. Some of the common eye care and visions disorders include cataracts, glaucoma, uveitis, retinal disorders, and strabismus.


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FEA BRM No Change


FEA BRM No Change


FAR LRP No Change

Facilitate Disaster Preparedness and Planning

Facilitate Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves partnering with other federal agencies in Federal Emergency Preparedness. Includes jointly administering the National Disaster Medical System (NDMS) with other federal partners (DoD, HHS, FEMA) , to serve as a backup to civilian health care in the event of disasters producing mass casualties, and coordinate hospital capacity with other participating nonfederal hospitals.


Facilitate Disaster Preparedness and Planning



Facilities, Fleet and Equipment Management

Facilities, Fleet, and Equipment Management involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are the responsibility of the federal government.


Facilities, Fleet and Equipment Management



Facilities, Fleet, And Equipment Management

Facilities, Fleet, And Equipment Management


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FAR 52.247-1 LRP No Change

FAR Part 13 LRP No Change

LRP No Change

Fax DD-214 BPMN Process Fax DD-214 to St. Louis Scheduling in this process step. No Change

FBI BPMN Process No Change

FBI System Node No Change

FBI System BPMN Process No Change

FBI System System No Change

FBI System - VA PIV System Interface Information exchanged from FBI System to VA PIV. Information exchanged from FBI System to VA PIV. No Change

FAR Subpart 47.104, Government rate tenders under §§ 10721 and 13712 of the ICA

Fax DD-214 to St. Louis Scheduling in this process step.

As an intelligence-driven and a threat-focused national security organization with both intelligence and law enforcement responsibilities, the mission of the FBI is to protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners.




The Federal Bureau of Investigation (FBI) system is the source for name and fingerprint checking services used as part of the VA HSPD-12 PIV process.





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FCMT BPMN Process No Change

FCMT System No Change

FCMT - VLER System Interface Information exchanged from FCMT to VLER via web services. No Change

FDD Image Pointer Message Flow This is a reference to the document image (e.g., DD 214). No Change

FDD Image Pointer BPMN Process This is a reference to the document images (e.g., DD 214 and 1330). No Change

FDD Image Pointer BPMN Process This is a reference to the document image (e.g., DD 214). No Change

FCMT facilitates the Warrior Support Program mission to provide integrated, non-clinical case management for goal documentation, progress monitoring, client tracking, performance measurement, and staff workload monitoring. FCMT also meets the case management needs of VA personnel specifically for the Federal Recovery Care Coordinators and VHA and Veterans Benefits Administration (VBA) liaisons who provide support to seriously ill and injured Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) and Operation New Dawn Service Members, Veterans, and their families. Warrior Support and FCMT are integral components of VLER, ensuring quality life-long support to the Nation’s Veterans.




Information exchanged from FCMT to VLER via web services.

This is a reference to the document image (e.g., DD 214).

This is a reference to the document images (e.g., DD 214 and 1330).

This is a reference to the document image (e.g., DD 214).


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FDD Image Pointer Data Object This is a reference to the document images (e.g., DD 214 and 1330). No Change

FDGS Acronym Federal Digital Government Strategy Federal Digital Government Strategy No Change

FEA Acronym Federal Enterprise Architecture Federal Enterprise Architecture No Change

LRP No Change

Federal Acquisition Regulation (FAR) LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

Federal Advisory Committee Act (1972) LRP No Change

LRP No Change

LRP Deleted

LRP No Change

Federal Asset Sales FEA BRM No Change

Federal Asset Sales BPMN Process No Change

Federal Code Regulation LRP No Change

This is a reference to the document images (e.g., DD 214 and 1330).

Federal Acquisition Reform Act of 1996 (FARA)

Federal Acquisition Regulation (FAR) Veterans Affairs Acquisition Regulation (FA

Federal Acquisition Regulations (FAR) American Disabilities Act (ADA) of 1967

Federal Acquisition Regulations (FAR) American Disabilities Act (ADA) of 1967 P.

Federal Acquisition Streamlining Act of 1994

Federal Acquisition Streamlining Act of 1995 (FASA)

Federal Advisory Committee Act (1972),

Federal Advisory Committee Act (1972), 5 U.S.C. Appendix 2

Federal and Departmental Acquisition Regulations

Federal Asset Sales encompasses the activities associated with the acquisition, oversight, tracking, and sale of non-internal assets managed by the federal government with a commercial value and sold to the private sector.





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LRP No Change

Federal Financial Assistance FEA BRM No Change

Federal Financial Assistance BPMN Process No Change

FEA BRM No Change

Federal Continuity Directive 1, Federal Executive Branch National Continuity Pro

Federal Financial Assistance refers to the transfer of money, property, services, or anything of value, the principal purpose of which is to accomplish a public purpose of support or stimulation authorized by Federal statute. Assistance includes, but is not limited to grants, loans, loan guarantees, scholarships, mortgage loans, insurance, and other types of financial assistance, including cooperative agreements; property, technical assistance, counseling, statistical, and other expert information; and service activities of regulatory agencies.




Federal Funds to States and Local Governments

Federal Funds to States and Local Governments includes Formula Grants, Project/Competitive Grants (Project/Competitive grants can include fellowships, scholarships, research grants, training grants, traineeships, experimental and demonstration grants, evaluation grants, planning grants, technical assistance grants, survey grants, and construction grants), State Loans, and other direct payment to State or Local jurisdictions by the Federal Government.



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LRP No Change

Federal Grants (Non-State) FEA BRM No Change

Federal Grants (Non-State) BPMN Process No Change

LRP No Change

LRP No Change

LRP No Change

Federal Management Regulation, 102-5 LRP No Change

Federal Managers Integrity Act of 1982 LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

Federal Records Message Flow No Change

Federal Records BPMN Process No Change

Federal Funds to States and Local Governments



Federal Government Agency, Priority Goals, Section 10

Federal Information Security Management Act 2002 (FISMA)

Federal Management Regulation §§ 102-36, -38, and -39

Federal Management Regulation, 102-34

Federal Property and Administrative Services Act 1949 (as amended)

Federal Property and Administrative Services Act of 1949 (as amended)

Federal Property Management Regulation §§ 101-27 and -42

Federal Property Management Regulations (FPMR) Acquisition Reform Act of 2003 (S


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Federal Recovery Coordination Office Organizational Unit Deleted


Federal Reserve BPMN Process No Change

Federal Reserve System Node No Change

FedRAMP Acronym Federal Risk and Authorization Management Program Federal Risk and Authorization Management Program No Change

FedTraveler BPMN Process No Change

FedTraveler System No Change

FedTraveler - PAS System Interface Information exchanged from FedTraveler to PAS. Information exchanged from FedTraveler to PAS. No Change

Fee Basis Payment Message Flow The non-VA provider receives payment on the Fee-Basis claim from Central Fee. No Change

Fee Basis Payment BPMN Process The non-VA provider receives payment on the Fee-Basis claim from Central Fee. No Change

Fee-Basis Approval Message Flow This is approval of the pre-authorization of non-VA Veteran care. No Change

Fee-Basis Approval BPMN Process This is approval of the pre-authorization of non-VA Veteran care. No Change

The Office provides leadership regarding the direction of interagency complex care coordination within Department of Veterans Affairs, including leading collaborative efforts and support of the Interagency Care Coordination Committee (IC3) and the Federal Recovery Coordination Program (FRCP). FRCP was established to assist severely wounded, ill, and injured post-9/11 Service members, Veterans, and their families with access to care, services, and benefits. The program is funded through VHA as the only VA Administration with Title 38 pay authority.

Federal Recovery Coordination Program

The Office provides leadership regarding the direction of interagency complex care coordination within Department of Veterans Affairs, including leading collaborative efforts and support of the Interagency Care Coordination Committee (IC3) and the Federal Recovery Coordination Program (FRCP). FRCP was established to assist severely wounded, ill, and injured post-9/11 Service members, Veterans, and their families with access to care, services, and benefits. The program is funded through VHA as the only VA Administration with Title 38 pay authority.

Website that provides end-to-end service to plan, book, track, approve, and request reimbursement for travel services for the Federal employee.




The non-VA provider receives payment on the Fee-Basis claim from Central Fee.

The non-VA provider receives payment on the Fee-Basis claim from Central Fee.

This is approval of the pre-authorization of non-VA Veteran care.

This is approval of the pre-authorization of non-VA Veteran care.


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Fee-Basis Authorization BPMN Process This is the pre-authorization information for processing the payment claim. No Change

Fee-Basis Authorization Data Object This is the pre-authorization information for processing the payment claim. No Change

Fee-Basis Data BPMN Process This is data pertaining to Veteran?s non-VA care. This is data pertaining to Veteran's non-VA care. Updated

Fee-Basis Data Data Object This is data pertaining to Veteran?s non-VA care. This is data pertaining to Veteran's non-VA care. Updated

Fee-Basis Payment Message Flow This is a receipt of payment on the Fee-Basis claim. This is a receipt of payment on the Fee-Basis claim. No Change

Fee-Basis Payment BPMN Process This is a receipt of payment on the Fee-Basis claim. This is a receipt of payment on the Fee-Basis claim. No Change

FHIM Acronym Federal Health Information Model Federal Health Information Model No Change

FHIR Acronym Fast Health Information Resources Fast Health Information Resources No Change

Field Assistance Unit Organizational Unit Deleted

Field Operations Organizational Unit Updated

Field Security Service Organizational Unit No Change

Fill Automated Order BPMN Process Order automated fill in this process step. Order automated fill in this process step. No Change

Fill Cart With Medication Orders BPMN Process Begin filling cart with medication orders in this process step. No Change

This is the pre-authorization information for processing the payment claim.

This is the pre-authorization information for processing the payment claim.

Field Assistance Unit (FA) supports efforts to improve internal controls for field sites regarding non-VA medical care claims processing activity.

Field Operations directs all operations and maintenance activities associated with field-based VA IT infrastructure, including overseeing security, operational policy, and the execution of the VA Continuity of Operation Plan (COOP).

Field Operations directs all operations and maintenance activities associated with field-based VA IT infrastructure, including overseeing security, operational policy, and the execution of the VA Continuity of Operation Plan (COOP). Field Ops is also responsible for ensuring the successful release and deployment of enterprise products to the field and actively promotes the adoption of best practices.

Field Security Service (FSS) ensures the privacy, confidentiality, integrity, and availability of information assets in facilities and field offices across the country. FSS comprises Information Security Officers geographically dispersed throughout the Department, who contribute to and support the overall VA mission to deliver health care, benefits and memorial services by validating process, system, and procedural compliance, as well as ensuring cost-effective security controls are in place to protect automated systems from fraud, waste, and abuse.

Field Security Service (FSS) ensures the privacy, confidentiality, integrity, and availability of information assets in facilities and field offices across the country. FSS comprises Information Security Officers geographically dispersed throughout the Department, who contribute to and support the overall VA mission to deliver health care, benefits and memorial services by validating process, system, and procedural compliance, as well as ensuring cost-effective security controls are in place to protect automated systems from fraud, waste, and abuse.

Begin filling cart with medication orders in this process step.


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Fill Medication Orders BPMN Process Fill medication orders and perform check in this process step. No Change

Fill Prescription BPMN Process Fill prescription depending on fill date in this process step. No Change

Final Award Confirmation BPMN Process This is confirmation of contract award for procurement given to chosen vendor. No Change

Final Award Confirmation Data Object This is confirmation of contract award for procurement given to chosen vendor. No Change

Final Award Data BPMN Process No Change

Final Award Data Data Object No Change

Finalize Award BPMN Process Finalize the award in this process step. Finalize the award in this process step. No Change

Finance Service Organizational Unit No Change

Financial Closeout BPMN Process Final financial numbers. Final financial numbers. No Change

Financial Closeout Data Object Final financial numbers. Final financial numbers. No Change

Financial Data Message Flow These are budget revisions resulting from change orders. No Change

Financial Data BPMN Process These are budget revisions resulting from change orders. No Change

Financial Institutions BPMN Process No Change

Financial Institutions System Node No Change

Fill medication orders and perform check in this process step.

Fill prescription depending on fill date in this process step.

This is confirmation of contract award for procurement given to chosen vendor.

This is confirmation of contract award for procurement given to chosen vendor.

This is the data relating to the specific procurement award given to a chosen vendor that may not be changed.




The Finance Service oversees and manages Government-wide card programs (purchase cards, fleet cards, etc.) for staff at all levels and all NCA locations by determining appropriate policy, administration, and audit activities to meet facility-specific needs.

The Finance Service oversees and manages Government-wide card programs (purchase cards, fleet cards, etc.) for staff at all levels and all NCA locations by determining appropriate policy, administration, and audit activities to meet facility-specific needs.

These are budget revisions resulting from change orders.

These are budget revisions resulting from change orders.


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Financial Management Subject Area No Change

FINANCIAL PROFILE Subject Area No Change

Financial Sector Oversight FEA BRM No Change

Financial Sector Oversight BPMN Process No Change

Fingerprints Message Flow No Change

Fingerprints BPMN Process No Change

Finished Order BPMN Process This is an electronic form with filled prescription order information. No Change

Finished Order Data Object This is an electronic form with filled prescription order information. No Change

Financial Management contains data related to cost recovery, budget, resource allocation, acquisition and material management. This includes funds distribution, control point activity, procurement, code sheets, inventory, request for quotations, purchase card orders, and delivery orders. The data is used to provide budget formulation, planning, monitoring, and execution. Reports are used at all levels of the VA to analyze costs of providing services. Information is used to perform comparative analysis, forecast resource demand, develop budget requests, and to understand the types of services that are provided.

Financial Management contains data related to cost recovery, budget, resource allocation, acquisition and material management. This includes funds distribution, control point activity, procurement, code sheets, inventory, request for quotations, purchase card orders, and delivery orders. The data is used to provide budget formulation, planning, monitoring, and execution. Reports are used at all levels of the VA to analyze costs of providing services. Information is used to perform comparative analysis, forecast resource demand, develop budget requests, and to understand the types of services that are provided.

Information about the participant’s income and finances. This includes annual salary or other relevant financial data. It is used to verify income with the Internal Revenue Service (IRS) and Social Security Administration (SSA) for veterans receiving VA services.

Information about the participant’s income and finances. This includes annual salary or other relevant financial data. It is used to verify income with the Internal Revenue Service (IRS) and Social Security Administration (SSA) for veterans receiving VA services.

Financial Sector Oversight involves the regulation of private sector firms and markets (stock exchanges, corporations, etc.) to protect investors from fraud, monopolies, and illegal behavior. This also includes deposit protection.




The fingerprint of an applicant is used to retrieve his or her record and to be imprinted on the PIV Card.




This is an electronic form with filled prescription order information.

This is an electronic form with filled prescription order information.


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FIPC System BPMN Process No Change

FIPC System System No Change

FIPC System - VA PIV System Interface Information exchanged from FIPC System to VA PIV. Information exchanged from FIPC System to VA PIV. No Change

FIPS Acronym Federal Information Processing Standard Federal Information Processing Standard No Change

FISMA Acronym Federal Information Security Management Act of 2002 Federal Information Security Management Act of 2002 No Change

FMR Subchapter B LRP No Change

FMR Subchapter B, 102-42 LRP No Change

FMR Subchapter C LRP No Change

FMR Subchapter C, Real Property LRP No Change

FMR Subchapter G LRP No Change

The Office of Personnel Management Federal Investigations Processing Center (OPM-FIPC). The U.S. Office of Personnel Management (OPM), Federal Investigative Services (FIS) conducts over 90 percent of background investigations for the Federal Government. FIS is headquartered in Boyers, Pennsylvania at the Federal Investigations Processing Center (FIPC).





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FMS BPMN Process No Change

FMS System No Change

FMS - BDN System Interface Information exchanged from FMS to BDN. Information exchanged from FMS to BDN. No Change

FMS - CAATS System Interface Information exchanged from FMS to CAATS. Information exchanged from FMS to CAATS. No Change

FMS - CAATS System Interface Information exchanged from FMS to CAATS. Information exchanged from FMS to CAATS. No Change

FMS - CAPPS System Interface Information exchanged from FMS to CAPPS. Information exchanged from FMS to CAPPS. No Change

FMS - SAT System Interface Information exchanged from FMS to SAT. Information exchanged from FMS to SAT. No Change

FMS - VETSNET System Interface Information exchanged from FMS to VETSNET. Information exchanged from FMS to VETSNET. No Change

The Financial Management System (FMS), VA's "corporate" accounting system, was fully implemented in VHA at the beginning of FY 1996. VA's FMS system is a standardized, VA-wide system that interfaces externally with the Department of Treasury (DoT), the General Service Administration (GSA), the Internal Revenue Service (IRS), the Defense Logistics Agency (DLA), and various commercial vendors and banks for electronic billing and payment purposes. It is VA's core financial management system that interfaces internally with the IFCAP Accounts Receivable system and other subsystems such as Integrated Billing.





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FNOD BPMN Process No Change

FNOD System No Change

FNOD - BOSS System Interface Information exchanged from FNOD to BOSS. Information exchanged from FNOD to BOSS. No Change

FNOD - CRM/UD System Interface Information exchanged from CRM/UD to FNOD. Information exchanged from CRM/UD to FNOD. No Change

FNOD - VLER System Interface Information exchanged from FNOD to VLER via web services. No Change

FOCAS Master Record BPMN Process This is the master record of entitlement, awards, and eligibility related to FOCAS program. No Change

FOCAS Master Record Data Object This is the master record of entitlement, awards, and eligibility related to FOCAS program. No Change

FOCAS Payment BPMN Process This is payment for the education benefit. This is payment for the education benefit. No Change

FOCAS Payment Data Object This is payment for the education benefit. This is payment for the education benefit. No Change

FOIA Acronym Freedom of Information Act Freedom of Information Act No Change

Food and Drug Quality and Safety FEA BRM No Change

First Notice of Death (FNOD) refers to all of the actions or events related to processing Notice of Death (NOD) information received from multiple sources, to include the System, Flag Applications and the VBA’s Compensation and Pension Insurance Division.




Information exchanged from FNOD to VLER via web services.

This is the master record of entitlement, awards, and eligibility related to FOCAS program.

This is the master record of entitlement, awards, and eligibility related to FOCAS program.

Food and Drug Quality and Safety assesses quality indicators and safety metrics as a means to protect and promote the health of the general population. This includes monitoring of humans, animals, animal products, and plants, as well as tracking the spread of diseases and pests. Also includes evaluation of food and drug related incidents to assess the potential risks and dangers; education of the consumer and the general population; and facilitation of health promotion and disease and injury prevention.



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Food and Drug Quality and Safety BPMN Process No Change

Food and Nutrition Assistance FEA BRM No Change

Food and Nutrition Assistance BPMN Process No Change

Force Allocation FEA BRM No Change



Food and Nutrition Assistance involves the development and management of programs that provide food and nutrition assistance to those members of the public who are unable to provide for these needs themselves.




Force Allocation includes Application and Management; activities to integrate the use of maneuver and engagement in all environments, to create the effects necessary for achieving mission objectives and activities to integrate new and existing human and technical assets from across the Total Force and its mission partners, during and in preparation for wartime and conflicts, to make the right capabilities available at the right time/place to support national security.



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Force Allocation BPMN Process No Change

Force Application FEA BRM No Change

Force Application BPMN Process No Change



Force Application includes activities to integrate the use of maneuver and engagement in all environments, to create the effects necessary for achieving DoD mission objectives. Maneuver is the ability to move to a position of advantage in all environments in order to generate or enable the generation of effects in all domain and the information environment. Engagement is the ability to use kinetic and non-kinetic means in all environments to generate the desired lethal and/or non-lethal effects from all domains and the information environment.





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Force Protection FEA BRM No Change

Force Protection BPMN Process No Change

Force Training FEA BRM No Change

Refers to activities to prevent and/or mitigate adverse effects of attacks on personnel (combatant or non-combatant) and physical assets of the United States, its allies and friends. This encompasses, but is not limited to: air and missile defense operations, strategic nuclear deterrent and prevention of non-kinetic attacks; mitigation of chemical, biological, radiological, nuclear, electromagnetic pulse and other lethal/non-lethal effects; and military support to civil defense activities.




Force Training includes activities to develop, enhance, adapt and sustain the capacity to perform specific functions and tasks, during and in preparation for wartime and conflicts, in order to improve the individual or collective performance of personnel, units, forces, and staffs. These activities include, but are not limited to, unit force training; and training in operating weapon systems. This does not include general professional development or training.



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Force Training BPMN Process No Change

Foreclosed Property Info Message Flow All foreclosed properties that are now owned by VA are tracked until they are resold. No Change

Foreclosed Property Info BPMN Process All foreclosed properties that are now owned by VA are tracked until they are resold. No Change

Foreclosure Payment Message Flow This is processing of any foreclosure so the mortgage note holder receives payment. No Change

Foreclosure Payment BPMN Process This is processing of any foreclosure so the mortgage note holder receives payment. No Change

Foreclosure Proceeding Message Flow No Change

Foreclosure Proceeding BPMN Process No Change

Foreclosure Property Information Message Flow No Change

Foreclosure Property Information BPMN Process No Change

Foreign Affairs FEA BRM No Change

Foreign Affairs BPMN Process No Change



All foreclosed properties that are now owned by VA are tracked until they are resold.

All foreclosed properties that are now owned by VA are tracked until they are resold.

This is processing of any foreclosure so the mortgage note holder receives payment.

This is processing of any foreclosure so the mortgage note holder receives payment.

Foreign Affairs refers to those activities associated with the implementation of foreign policy and diplomatic relations, including the operation of embassies, consulates, and other posts; ongoing membership in international organizations; the development of cooperative frameworks to improve relations with other nations; and the development of treaties and agreements.





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Foreign Medical Program Organizational Unit Deleted

Form 1330 Image BPMN Process No Change

Form 1330 Image Data Object No Change

Message Flow This is the completion of the online form for the certificate of eligibility. No Change

BPMN Process This is the completion of the online form for the certificate of eligibility. No Change

Form 29-0451 (Mail) Message Flow This is a paper form of the application for Service-Disabled Veterans Insurance. No Change

Form 29-0451 (Mail) BPMN Process This is a paper form of the application for Service-Disabled Veterans Insurance. No Change

Form 29-4125 Message Flow This form is used to file a death claim. This form is used to file a death claim. No Change

Form 29-4125 BPMN Process This form is used to file a death claim. This form is used to file a death claim. No Change

Form 29-4364 BPMN Process This is a scanned image of the application for VICTARS. No Change

Form 29-4364 Data Object This is a scanned image of the application for VICTARS. No Change

Form 29-4364 (Electronic) Message Flow This is an electronic version of the application for Service-Disabled Veterans Insurance. No Change

Form 29-4364 (Electronic) BPMN Process This is an electronic version of the application for Service-Disabled Veterans Insurance. No Change

Form 29-4364 (Mail) Message Flow No Change

Form 29-4364 (Mail) BPMN Process No Change

Form 8283/8283A Message Flow No Change

Form 8283/8283A BPMN Process No Change

Form 9 Message Flow No Change

Form 9 BPMN Process Form 9 is formal request to review an appeal. Form 9 is formal request to review an appeal. No Change

Form 9 BPMN Process No Change

The Foreign Medical Program (FMP) is for Veterans who reside or are traveling outside the United States (excluding the Philippines). Under FMP, VA assumes payment responsibility for certain necessary medical services associated with the treatment of Veterans' service-connected conditions.

This a scanned image of Form 1330, the Application for Standard Government Headstone or Marker.




Form 26-1880 Request for Certificate of Eligibility

This is the completion of the online form for the certificate of eligibility.

Form 26-1880 Request for Certificate of Eligibility

This is the completion of the online form for the certificate of eligibility.

This is a paper form of the application for Service-Disabled Veterans Insurance.

This is a paper form of the application for Service-Disabled Veterans Insurance.

This is a scanned image of the application for VICTARS.

This is a scanned image of the application for VICTARS.

This is an electronic version of the application for Service-Disabled Veterans Insurance.

This is an electronic version of the application for Service-Disabled Veterans Insurance.

The Claim for Family Coverage Death Benefits (SGLI) Form is used to claim FSGLI proceeds for a deceased spouse or dependent.





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Form 9 Data Object Form 9 is formal request to review an appeal. Form 9 is formal request to review an appeal. No Change

Form 9 (Populated) Message Flow No Change

Form 9 (Populated) BPMN Process No Change

Form 9 Receipt BPMN Process The receipt is verification that the Form 9 has been received. No Change

Form 9 Receipt Data Object The receipt is verification that the Form 9 has been received. No Change

Form Letter Message Flow The Form Letter states that payment has not been approved. No Change

Form Letter BPMN Process This a letter constructed that states that the payment has not been approved. No Change

Form Letter BPMN Process The Form Letter states that payment has not been approved. No Change

Form Letter Data Object This a letter constructed that states that the payment has not been approved. No Change

Form SGLV 8283 Message Flow No Change

Form SGLV 8283 BPMN Process No Change

Form SGLV 8283A Message Flow No Change

Form SGLV 8283A BPMN Process No Change

Form SGLV 8600 Message Flow This is an application for TSGLI Benefits is used to apply for a TSGLI benefit. No Change

Form SGLV 8600 BPMN Process This is an application for TSGLI Benefits is used to apply for a TSGLI benefit. No Change

Form SGLV 8600 Part B Message Flow This is an application for TSGLI Benefits is used to apply for a TSGLI benefit. No Change

Form SGLV 8600 Part B BPMN Process This is an application for TSGLI Benefits is used to apply for a TSGLI benefit. No Change

Form SGLV 8600 Part-A Message Flow No Change

Form SGLV 8600 Part-A BPMN Process No Change

Form SGLV 8700 Message Flow No Change

Form SGLV 8700 BPMN Process No Change

The receipt is verification that the Form 9 has been received.

The receipt is verification that the Form 9 has been received.

The Form Letter states that payment has not been approved.

This a letter constructed that states that the payment has not been approved.

The Form Letter states that payment has not been approved.

This a letter constructed that states that the payment has not been approved.





This is an application for TSGLI Benefits is used to apply for a TSGLI benefit.




This section of the Application for TSGLI Benefits is completed by the Servicemember to apply for a TSGLI benefit.




The Report of Death of a Family Member Form is used by military casualty and personnel offices.





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Forward Application BPMN Process Forward application to appropriate regional office in this process step. No Change

Forward Documentation BPMN Process Forward necessary documentation to Payroll in this process step. No Change

Forward Enrollment Certification BPMN Process Enrollment verification notification is sent to CWINRS in this process step. No Change

Freedom of Information Act (FOIA) LRP No Change

FTF Acronym Federal Transition Framework Federal Transition Framework No Change

Fugitive and Criminal Apprehension FEA BRM No Change

Fugitive and Criminal Apprehension BPMN Process No Change

Forward application to appropriate regional office in this process step.

Forward necessary documentation to Payroll in this process step.

Enrollment verification notification is sent to CWINRS in this process step.

Criminal Apprehension involves activities associated with the tracking, arrest, detention, and transportation of groups or individuals responsible and believed to be responsible for committing federal crimes.





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Functional Rehabilitation Subject Area No Change

Funding Fee Summary Message Flow This is a summary of all funding fee activity. This is a summary of all funding fee activity. No Change

Funding Fee Summary BPMN Process This is a summary of all funding fee activity. This is a summary of all funding fee activity. No Change

Funding Status Update Message Flow This Funding Status Update is a notice of approval for funding. No Change

Funding Status Update BPMN Process This Funding Status Update is a notice of approval for funding. No Change

FY Acronym Fiscal Year Fiscal Year No Change

GAO Red Book LRP No Change

Functional Rehabilitation contains data regarding rehabilitative services, medical equipment, and assistive technology for disabilities that include hearing, speech, language, voice and swallowing disorders, blindness, visual impairment, amputations and traumatic brain injuries. Data also includes Functional Independence Measurement information; demographics; Blind and Visual Impairment patient satisfaction, referral and outcome information; Traumatic Brain Injury (TBI) screening, comprehensive evaluation and follow-up results; medical equipment order tracking, serialized device registration, patient/device history, and sales/financial information; and audiogram/audiometric information for hearing impaired patients. Healthcare providers and other rehabilitation services staff use the data to diagnose, treat, and provide follow-up services and equipment. The data is also used by facility, VISN, and VACO managers to report on workload, wait times, cost, length of stay, resource allocation and by managers and researchers to evaluate clinical outcomes and improve and optimize care strategies. TBI data is aggregated in order to provide relevant responses to key stakeholders, such as members of Congress, to monitor the quality of care, and to implement system improvements.

Functional Rehabilitation contains data regarding rehabilitative services, medical equipment, and assistive technology for disabilities that include hearing, speech, language, voice and swallowing disorders, blindness, visual impairment, amputations and traumatic brain injuries. Data also includes Functional Independence Measurement information; demographics; Blind and Visual Impairment patient satisfaction, referral and outcome information; Traumatic Brain Injury (TBI) screening, comprehensive evaluation and follow-up results; medical equipment order tracking, serialized device registration, patient/device history, and sales/financial information; and audiogram/audiometric information for hearing impaired patients. Healthcare providers and other rehabilitation services staff use the data to diagnose, treat, and provide follow-up services and equipment. The data is also used by facility, VISN, and VACO managers to report on workload, wait times, cost, length of stay, resource allocation and by managers and researchers to evaluate clinical outcomes and improve and optimize care strategies. TBI data is aggregated in order to provide relevant responses to key stakeholders, such as members of Congress, to monitor the quality of care, and to implement system improvements.

This Funding Status Update is a notice of approval for funding.

This Funding Status Update is a notice of approval for funding.


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Gastroenterology Subject Area No Change

Gather evidence from multiple sources BPMN Process Gather evidence from multiple sources. Gather evidence from multiple sources. No Change

GDX Acronym Geographic Distribution of VA Expenditures Geographic Distribution of VA Expenditures No Change

General Insurance FEA BRM No Change

General Insurance BPMN Process No Change

General Purpose Data and Statistics FEA BRM No Change

General Purpose Data and Statistics BPMN Process No Change

General Retirement and Disability FEA BRM No Change

General Retirement and Disability BPMN Process No Change

LRP No Change

Generate and Load SF-50 BPMN Process Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step. No Change

Generate and Upload SF-50 BPMN Process Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step. No Change

Generate award letter BPMN Process Generate award letter Generate award letter No Change

BPMN Process Generate award letter using template from PCGL Generate award letter using template from PCGL No Change

Gastroenterology is the clinical specialty that focuses on the diagnosis and treatment of digestive system disorders. Some common gastroenterology disorders include peptic ulcer disease, colon polyps and Barrett's esophagitis. One major focus of the gastroenterologist is the screening for colorectal cancers and tumors. This is accomplished through routine colonoscopy for patient's meeting age-criteria.

Gastroenterology is the clinical specialty that focuses on the diagnosis and treatment of digestive system disorders. Some common gastroenterology disorders include peptic ulcer disease, colon polyps and Barrett's esophagitis. One major focus of the gastroenterologist is the screening for colorectal cancers and tumors. This is accomplished through routine colonoscopy for patient's meeting age-criteria.

General Purpose Data and Statistics includes activities performed in providing empirical, numerical, and related data and information pertaining to the current state of the nation in areas such as the economy, labor, weather, international trade, etc.




General Services Administration Regulations (GSAR)

Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step.

Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step.

Generate award letter using template from PCGL


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Generate Certificate of Eligibility letter BPMN Process No Change


Generate Denial Letter BPMN Process Generate and send Denial Letter using PCGL, CH 33 LTS, or BDN in this process step. No Change

Generate Disallowance Letter Form BPMN Process No Change

Generate Enrollment Letters BPMN Process Generate enrollment letters via daily batch in this process step. No Change

Generate Letter BPMN Process Approval letter for SGLI disability extension. Approval letter for SGLI disability extension. No Change

BPMN Process Generate letters and select required enclosures. Generate letters and select required enclosures. No Change

Generate Notice BPMN Process Generate collections notice in this process step. Generate collections notice in this process step. No Change

Generate Pick List BPMN Process Generate pick list using VistA in this process step. Generate pick list using VistA in this process step. No Change

Generate Prescription Label BPMN Process Generate prescription label in this process step. Generate prescription label in this process step. No Change

Generate and send Certificate of Eligibility Letter using PCGL, CH 33 LTS, or BDN in this process step.

Generate and send Certificate of Eligibility Letter using PCGL, CH 33 LTS, or BDN in this process step.

Generate Consolidated Veteran Information

Generate and send Denial Letter using PCGL, CH 33 LTS, or BDN in this process step.

Generate and send Disallowance Form Letter using PCGL, CH 33 LTS, or BDN in this process step.

Generate and send Disallowance Form Letter using PCGL, CH 33 LTS, or BDN in this process step.

Generate enrollment letters via daily batch in this process step.

Generate letters and select required enclosures


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Geriatrics & Extended Care Subject Area No Change

GFE Acronym Government Furnished Equipment Government Furnished Equipment No Change

Geriatrics & Extended Care contains data including information on all Home Based Primary Care (HBPC) evaluations/admissions, visits, and discharges. It also includes data pertaining to Geriatric Research, Education and Clinical Centers (GRECC), Community Nursing Home (CNH), Community Residential Care, , and Patient/Resident Assessment Programs. Additionally, data includes patient activity by location, caseload profile by clinic, encounter summaries (including location and provider counts), diagnoses ranked by frequency, and price ranges for different levels of care. Financial and administrative data includes CNH per diem rate, number of beds, accreditation and inspection statuses, CNH Medicare/Medicaid certifications, state licensing status of residential care facilities, veteran population statistics, and workload/number of days of care per Veteran and other beneficiaries. This data documents services and provides statistics of veterans and other beneficiaries who may be chronically ill, disabled, elderly, or unable to live alone. Geriatrics is health care for elderly Veterans with complex needs. Extended care - also known as long term care - provides programs for Veterans of all ages who need daily support and assistance. Data from this domain is utilized for planning clinical care, trend analysis and reporting. Data is also utilized to document compliance with Centers for Medicare and Medicaid (CMS) requirements, assignment of Resource Utilization Group (RUG) scores and weighted work units, budget and resource utilization reviews, QI indicators, and performance monitoring.

Geriatrics & Extended Care contains data including information on all Home Based Primary Care (HBPC) evaluations/admissions, visits, and discharges. It also includes data pertaining to Geriatric Research, Education and Clinical Centers (GRECC), Community Nursing Home (CNH), Community Residential Care, , and Patient/Resident Assessment Programs. Additionally, data includes patient activity by location, caseload profile by clinic, encounter summaries (including location and provider counts), diagnoses ranked by frequency, and price ranges for different levels of care. Financial and administrative data includes CNH per diem rate, number of beds, accreditation and inspection statuses, CNH Medicare/Medicaid certifications, state licensing status of residential care facilities, veteran population statistics, and workload/number of days of care per Veteran and other beneficiaries. This data documents services and provides statistics of veterans and other beneficiaries who may be chronically ill, disabled, elderly, or unable to live alone. Geriatrics is health care for elderly Veterans with complex needs. Extended care - also known as long term care - provides programs for Veterans of all ages who need daily support and assistance. Data from this domain is utilized for planning clinical care, trend analysis and reporting. Data is also utilized to document compliance with Centers for Medicare and Medicaid (CMS) requirements, assignment of Resource Utilization Group (RUG) scores and weighted work units, budget and resource utilization reviews, QI indicators, and performance monitoring.


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Global Trade FEA BRM No Change

Global Trade BPMN Process No Change

Goods Acquisition FEA BRM No Change

Goods Acquisition BPMN Process No Change

Goods and Services Acquisition FEA BRM No Change

Goods and Services Acquisition BPMN Process No Change

Governance / Policy Management FEA BRM No Change

Governance / Policy Management BPMN Process No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

Global Trade refers to those activities the federal government undertakes to advance worldwide economic prosperity by increasing trade through the opening of overseas markets and freeing the flow of goods, services, and capital.




Goods and Services Acquisition involves the procurement of physical goods, products, and capital assets to be used by the federal government and the oversight and/or management of contractors and service providers from the private sector.




Government Management Reform Act (GMRA) of 1994

Government Management Reform Act of 1994

Government Paperwork Elimination Act (GPEA) of 1998

Government Performance and Accountability Act

Government Performance and Results Act of 1993

Government Performance and Results Act of 1993 (GPRA)

Government Performance and Results Act, 1993


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LRP No Change

LRP No Change

LRP No Change

GPRS Acronym General Packet Radio Service General Packet Radio Service No Change

GPS Acronym Global Positioning System Global Positioning System No Change

Grant Access BPMN Process Access Control grants physical access in PACS in this process step. No Change

Grave Location Message Flow The Grave Location is information about the Veteran and grave location. No Change

Grave Location BPMN Process The Grave Location is information about the Veteran and grave location. No Change

Grave Marker Message Flow The Grave Marker is data associated with the grave marker upon delivery to the cemetery. No Change

Grave Marker BPMN Process The Grave Marker is data associated with the grave marker upon delivery to the cemetery. No Change

GRC Acronym Governance, Risk, and Compliance Governance, Risk, and Compliance No Change

Ground Transportation FEA BRM No Change

Ground Transportation BPMN Process No Change

GSA BPMN Process No Change

GSA System Node No Change

GSA Acronym General Services Administration General Services Administration No Change

GSA Stakeholder General Services Administration General Services Administration No Change

GSA Acquisition Manual LRP No Change

Government Performance and Results Modernization Act of 2010

Government Performance Results Act (GPRA) of 1993

Government Performance Results Modernization Act of 2010, Section 2

Access Control grants physical access in PACS in this process step.

The Grave Location is information about the Veteran and grave location.

The Grave Location is information about the Veteran and grave location.

The Grave Marker is data associated with the grave marker upon delivery to the cemetery.

The Grave Marker is data associated with the grave marker upon delivery to the cemetery.

Ground Transportation involves the activities related to ensuring the availability of transit and the safe passage of passengers and goods over land.




GSA is responsible for improving the government’s workplace by managing assets, delivering maximum value in acquisitions, preserving historic property, and implementing technology solutions.





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LRP No Change

LRP No Change

LRP No Change

GSM Acronym Global System for Mobile Communications Global System for Mobile Communications No Change

Guaranteed Loan Notification Message Flow No Change

Guaranteed Loan Notification BPMN Process No Change

HAIMS BPMN Process No Change

HAIMS System No Change

HAIMS - BHIE System Interface Information exchanged from HAIMS to BHIE. Information exchanged from HAIMS to BHIE. No Change

HAIMS - CVIX System Interface Information exchanged from HAIMS to CVIX via web services. No Change

HARB Acronym Health Architecture Review Board Health Architecture Review Board No Change

GSA FSS Delegation for Selected Federal Supply Classification Groups 1960-Presen

GSA FSS Delegation for Selected Federal Supply Classification Groups of 1961 (as

GSA’s General Reference Guide for Real Property Policy, April 1998, http://polic

Guaranteed Loan Notification is a message displayed to the Lender in FFPS that the loan is now guaranteed




The HAIMS initiative will serve to provide awareness and access by clinicians to all relevant patient information in and between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). This data will include radiological Artifacts and Information, and will provide support for medical specialists who use images and for low density specialists who provide remote supporting services to clinicians who provide direct patient care.




Information exchanged from HAIMS to CVIX via web services.


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HCAAF Acronym Human Capital Assessment and Accountability Framework No Change

HCI Acronym Human Computer Interface Human Computer Interface No Change

HCIP Strategic Management Group Organizational Unit New

HCMSP Acronym Human Capital Management Strategic Plan Human Capital Management Strategic Plan No Change

HCPS BPMN Process No Change

Human Capital Assessment and Accountability Framework

The Strategic Management Group (SMG) provides innovative and forward looking HRA fiscal investment planning, programming, and budget execution (PPBE) oversight for the entire HRA organization. Additionally, SMG develops and validates metrics used to assess the performance of HRA in all financial and personnel initiatives and operations.

HCP is a pilot financial system In order to meet the long term vision, the CBO has initiated the deployment of interim solutions and multiple pilots to support critical program needs. The pilots are intended to inform the long-term decision with expanded options on possible alternatives which include the national deployment of the Fee Basis Claims System (FBCS), a Commercial-Off-The-Shelf (COTS) product that was installed in 2010. In addition the CBO is engaging with the VA Financial Service Center (FSC) and Veterans Integrated Service Network (VISN) 11 to pilot a Healthcare Claims Processing (HCP) system with FSC’s existing product line, and is scheduled to be deployed in Indianapolis in the 4th quarter of FY2012.



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HCPS System No Change

HCPS - VistA System Interface Information exchanged from HCPS to VistA. Information exchanged from HCPS to VistA. No Change

HCPS - VistA System Interface Information exchanged from HCPS to VistA. Updated

HDR Acronym Health Data Repository Health Data Repository No Change

Health and Eligibility Data Message Flow The Veterans benefit and other data is used to make eligibility determinations. No Change

Health and Eligibility Data BPMN Process The Veterans benefit and other data is used to make eligibility determinations. No Change

Health Care Administration FEA BRM No Change

Health Care Administration BPMN Process No Change





Health Care Administration assures that federal health care resources are expended effectively to ensure quality, safety, and efficiency. This includes managing health care quality, cost, workload, utilization, and fraud/abuse efforts.





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Health Care Delivery Services FEA BRM No Change

Health Care Delivery Services BPMN Process No Change

FEA BRM No Change


Health Eligibility Center Organizational Unit No Change

Health Care Delivery Services provides and supports the delivery of health care to its beneficiaries. This includes assessing health status; planning health services; ensuring quality of services and continuity of care; and managing clinical information and documentation. It can include aid to family with children, immunization programs, and child support enforcement.




Health Care Research and Practitioner Education

Health Care Research and Practitioner Education fosters advancement in health discovery and knowledge. This includes developing new strategies to handle diseases; promoting health knowledge advancement; identifying new means for delivery of services, methods, decision models and practices; making strides in quality improvement; managing clinical trials and research quality; and providing for practitioner education.


Health Care Research and Practitioner Education



Health Eligibility Center is the national service center and authoritative sources for registration, eligibility, enrollment and financial assessment activities supporting the delivery of VA health care benefits.

Health Eligibility Center is the national service center and authoritative sources for registration, eligibility, enrollment and financial assessment activities supporting the delivery of VA health care benefits.


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LRP No Change

Health Legislative Affairs Service Organizational Unit No Change

Health Promotion & Disease Prevention Subject Area No Change

Health Resource Center Organizational Unit No Change

Health Risk Exposure Subject Area No Change

Healthcare LRP No Change

Health Insurance Portability and Accountability Act

The Health Legislative Affairs Service develops health legislative priorities and monitors and champions them before Congress, plans and executes proactive briefings to Veteran-focused congressional committees as well as the entire House and Senate, and encourages and facilitates relationship building with congressional and intra-departmental staff concerning Veterans health activities and initiatives.

The Health Legislative Affairs Service develops health legislative priorities and monitors and champions them before Congress, plans and executes proactive briefings to Veteran-focused congressional committees as well as the entire House and Senate, and encourages and facilitates relationship building with congressional and intra-departmental staff concerning Veterans health activities and initiatives.

Health Promotion & Disease Prevention contains data consisting of the patient's self-evaluation of medical history, diet, activity, and obstacles to health. Also included in this domain are results of assessment including weight, height, health history, vitals and current activity level. Health promotion and disease prevention data is designed to promote healthy living among veterans, provide facility support for preventive care, train clinical staff in patient-centered communication, and develop a number of resources for veterans to receive health promotion and disease prevention services. Using data within this domain enables education, resources, coordination, guidance, and oversight for clinical staff to enhance health, well-being, and quality of life for veterans. This domain is is closely associated to the Vitals Measurement and Healthcare Documentation domains.

Health Promotion & Disease Prevention contains data consisting of the patient's self-evaluation of medical history, diet, activity, and obstacles to health. Also included in this domain are results of assessment including weight, height, health history, vitals and current activity level. Health promotion and disease prevention data is designed to promote healthy living among veterans, provide facility support for preventive care, train clinical staff in patient-centered communication, and develop a number of resources for veterans to receive health promotion and disease prevention services. Using data within this domain enables education, resources, coordination, guidance, and oversight for clinical staff to enhance health, well-being, and quality of life for veterans. This domain is is closely associated to the Vitals Measurement and Healthcare Documentation domains.

Health Resource Center (HRC) operates VHA's national Customer Service Center assisting Veterans, their family members, and caregivers with questions regarding VHA health care.

Health Resource Center (HRC) operates VHA's national Customer Service Center assisting Veterans, their family members, and caregivers with questions regarding VHA health care.


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FEA BRM No Change


Healthcare Documentation Subject Area No Change

Healthcare and Regulatory Science Research

The application of advanced technology and science-based standards in a regulatory framework to support pre-market and post-market evaluation and approval of new technologies, products, services, and manufacturing practices.


Healthcare and Regulatory Science Research



Healthcare Documentation contains data consisting of patient-centric clinical and administrative documentation and serves as the main foundation for medical and administrative processes. The data documents observations, treatments, and care provided to the patient by the healthcare provider as an outpatient or inpatient as well as upon consultation and referral. The data also contains patient education and patient consents. The data is used by clinicians, nurses and other healthcare professionals to diagnose and treat the patient. The data provides a foundation for coding and classification for billing and/ reimbursement and is used by administrative staff to document patient movement and assignment of diagnostic codes to reflect the diagnoses treated and procedures performed during the care. Healthcare documentation is utilized by accrediting and licensing agencies as well as insurance company reviewers to substantiate the quality of care provided.

Healthcare Documentation contains data consisting of patient-centric clinical and administrative documentation and serves as the main foundation for medical and administrative processes. The data documents observations, treatments, and care provided to the patient by the healthcare provider as an outpatient or inpatient as well as upon consultation and referral. The data also contains patient education and patient consents. The data is used by clinicians, nurses and other healthcare professionals to diagnose and treat the patient. The data provides a foundation for coding and classification for billing and/ reimbursement and is used by administrative staff to document patient movement and assignment of diagnostic codes to reflect the diagnoses treated and procedures performed during the care. Healthcare documentation is utilized by accrediting and licensing agencies as well as insurance company reviewers to substantiate the quality of care provided.


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Healthcare Encounter Subject Area No Change

Healthcare Revenue Subject Area No Change

Healthcare Encounter contains data consisting of examinations, problems treated at encounter, procedures performed, immunizations, skin tests and patient education, as well as other clinically significant data such as electronic prompts for follow-up interventions and risk assessments. This data is the primary means of collecting data for the services provided to our veteran population. The data documents information about each ambulatory care encounter/service provided in order to enhance patient care, manage health care resources, and to make data available for billing, workload and cost care reporting, and research. Also included is the appointment information including healthcare providers, purpose of visit, and procedure and diagnostic codes related to the treatment received during the encounter. This domain includes relevant patient data for use during the appointment such as demographics, allergies, health maintenance reminders, and problems. The data documents patient encounters and related information and/or occasions of service data including encounter data from associated domains such as Laboratory Service, Radiology and Nuclear Medicine, and Healthcare Documentation. The encounter data is displayed in reports for coders and/or utilization review staff to review the patient visit information and change incorrect ICD-9-CM or CPT codes and SC/NSC designation so they can be billed appropriately. The data is useful for local reports for operational use as well as VISN and National reporting for measurement of performance as it relates to timeliness of encounter completion.

Healthcare Encounter contains data consisting of examinations, problems treated at encounter, procedures performed, immunizations, skin tests and patient education, as well as other clinically significant data such as electronic prompts for follow-up interventions and risk assessments. This data is the primary means of collecting data for the services provided to our veteran population. The data documents information about each ambulatory care encounter/service provided in order to enhance patient care, manage health care resources, and to make data available for billing, workload and cost care reporting, and research. Also included is the appointment information including healthcare providers, purpose of visit, and procedure and diagnostic codes related to the treatment received during the encounter. This domain includes relevant patient data for use during the appointment such as demographics, allergies, health maintenance reminders, and problems. The data documents patient encounters and related information and/or occasions of service data including encounter data from associated domains such as Laboratory Service, Radiology and Nuclear Medicine, and Healthcare Documentation. The encounter data is displayed in reports for coders and/or utilization review staff to review the patient visit information and change incorrect ICD-9-CM or CPT codes and SC/NSC designation so they can be billed appropriately. The data is useful for local reports for operational use as well as VISN and National reporting for measurement of performance as it relates to timeliness of encounter completion.


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Healthcare Technology Management Organizational Unit No Change

Healthcare Value Organizational Unit No Change

Hearing Information BPMN Process This is data about the appeals hearing. This is data about the appeals hearing. No Change

Hearing Information Data Object This is data about the appeals hearing. This is data about the appeals hearing. No Change

HEC Acronym Health Executive Council Health Executive Council No Change

Help Desk Services FEA BRM No Change

Help Desk Services BPMN Process No Change

HHS BPMN Process No Change

HHS System Node No Change

HHS Acronym Department of Health and Human Services Department of Health and Human Services No Change

HHS Stakeholder United States Department of Health and Human Services No Change

Healthcare Technology Management (HTM) is responsible for providing oversight, guidance, and biomedical engineering consultation regarding medical equipment and clinical technology in VHA. The Office establishes and communicates national policies on the management and technical support of medical technology to VISN, VAMCs, and biomedical engineering programs.

Healthcare Technology Management (HTM) is responsible for providing oversight, guidance, and biomedical engineering consultation regarding medical equipment and clinical technology in VHA. The Office establishes and communicates national policies on the management and technical support of medical technology to VISN, VAMCs, and biomedical engineering programs.

Healthcare Value is the key overarching endpoint of the success of program strategies for all aspects of the QSV organization addressing concepts specific to measurement and results, risk intelligence, and education and program planning.

Healthcare Value is the key overarching endpoint of the success of program strategies for all aspects of the QSV organization addressing concepts specific to measurement and results, risk intelligence, and education and program planning.

Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.




The Department of Health and Human Services is the principal agency for protecting the health of all Americans.




United States Department of Health and Human Services


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HHS System BPMN Process No Change

HHS System System No Change

HHS System - HMP System Interface Information exchanged from HHS System to HMP Information exchanged from HHS System to HMP No Change

HHS System - RHV System Interface Information exchanged from HHS System to RHV. Information exchanged from HHS System to RHV. No Change

HIE Acronym Health Information Exchange Health Information Exchange No Change


Higher Education FEA BRM No Change

Higher Education BPMN Process No Change

HIO Acronym Health Information Organization Health Information Organization No Change

HIPAA Acronym Health Insurance Portability and Accountability Act Health Insurance Portability and Accountability Act No Change

HIPPA Acronym Health Insurance Portability and Accountability Act of 1996 No Change

HIS Acronym Indian Health Service Indian Health Service No Change

HISD Acronym Health Information Security Division Health Information Security Division No Change

HITECH Acronym Health Information Technology for Economic and Clinical Health No Change

This system serves as a placeholder system for the Department of Health & Human Services. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”




High Reliability Systems and Consultation

The High Reliability Systems and Consultation examines all parts of an integrated delivery system to identify opportunities to reduce variation, remove waste, and manage constraints.

The High Reliability Systems and Consultation examines all parts of an integrated delivery system to identify opportunities to reduce variation, remove waste, and manage constraints.

Higher Education refers to education beyond the secondary level; specifically, education provided by a college or university.




Health Insurance Portability and Accountability Act of 1996

Health Information Technology for Economic and Clinical Health


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HITSP Acronym Healthcare Information Technology Standards Panel Healthcare Information Technology Standards Panel No Change

HL7 Acronym Health Level 7 Health Level 7 No Change

HMIS BPMN Process No Change

HMIS System No Change

HMIS - HMIS Repository System Interface Information exchanged from HMIS to HMIS Repository. No Change

Homeless Management Information System (HMIS) is a software application designed to record and store client-level information on the characteristics and service needs of homeless persons. An HMIS is typically a web-based software application that homeless assistance providers use to coordinate care, manage their operations, and better serve their clients. HMIS implementation presents communities with an opportunity to re-examine how homeless services are provided in their community, and to make informed decisions, and develop appropriate action steps. Because the implementation of HMIS systems varies from community to community, examples of local implementation covering the community planning process, software selection and implementation are available from a variety of communities.




Information exchanged from HMIS to HMIS Repository.


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HMIS Repository BPMN Process No Change

HMIS Repository System No Change

HMIS Repository - HMIS System Interface Information exchanged from HMIS Repository to HMIS. No Change

HMIS Repository - HOMES System Interface Information exchanged from HMIS Repository to HOMES. No Change

HMP BPMN Process No Change

HMP Service No Change

HMP - CDW System Interface Information exchanged from HMP to CDW via web services. No Change

HMP - DoD System System Interface Information exchanged from HMP to DoD System via web services. No Change

HMP - NIH Systems System Interface Information exchanged from HMP to NIH Systems via web services. No Change

HMP - NwHIN System Interface Information exchanged from HMP NwHIN via web services. No Change

The HMIS Repository will collect datasets exported from Homeless Management Information System (HMIS) application around the country, validate the data, process it, and make it ready for transfer to VA’s data warehouse, the Registry, where data analysis and reporting will occur. The Repository will provide a secure web-based interface that will allow users to upload a zip file containing data that they have extracted from their HMIS applications in either the HUD CSV or HUD XML formats, making the data available for VA analysis and reporting.




Information exchanged from HMIS Repository to HMIS.

Information exchanged from HMIS Repository to HOMES.

Information exchanged from HMP to CDW via web services.

Information exchanged from HMP to DoD System via web services.

Information exchanged from HMP to NIH Systems via web services.

Information exchanged from HMP NwHIN via web services.


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HMP - VistA System Interface Information exchanged from HMP to VistA via web services. No Change

Home Telehealth Subject Area No Change

LRP No Change


Homeless Veterans Initiatives Office Organizational Unit No Change

HomelessAlert Message Flow New

HomelessAlert BPMN Process New

Information exchanged from HMP to VistA via web services.

Home Tele-health contains data related to the electronic communications used to provide and support health care when distance separates the patient and a licensed healthcare provider. The data is used to direct, diagnosis and otherwise provide clinical treatment using information technology and electronic communications. It is generated using a variety of proprietary instruments and devices and supports a large number of clinical disciplines. Home Tele-health is closely associated to the Healthcare Documentation, Consultation and Referral Management, Patient Identity, and Enrollment information domains.

Home Tele-health contains data related to the electronic communications used to provide and support health care when distance separates the patient and a licensed healthcare provider. The data is used to direct, diagnosis and otherwise provide clinical treatment using information technology and electronic communications. It is generated using a variety of proprietary instruments and devices and supports a large number of clinical disciplines. Home Tele-health is closely associated to the Healthcare Documentation, Consultation and Referral Management, Patient Identity, and Enrollment information domains.

Homeland Security Presidential Directive 12 (HSPD-12) dated July 2004

Homeland Security Presidential Directive 12 Program Management Office

The HSPD-12 Program Management Office ensures VA’s compliance with Homeland Security Presidential Directive 12 (HSPD-12) and manages the development and implementation of the Department’s HSPD-12 Program.

The HSPD-12 Program Management Office ensures VA’s compliance with Homeland Security Presidential Directive 12 (HSPD-12) and manages the development and implementation of the Department’s HSPD-12 Program.

The Homeless Veterans Initiatives Office (HVIO) will lead VA's efforts to prevent and eliminate homelessness among Veterans and their families by 2015. HVIO will guide policy, planning, and coordination by utilizing a comprehensive continuum of care focused on six pillars: Outreach and Education; Prevention; Treatment; Income, Employment and Benefits; Housing and Supportive Services; and Community Partnerships. There will be unprecedented Federal, state, and local collaboration.

The Homeless Veterans Initiatives Office (HVIO) will lead VA's efforts to prevent and eliminate homelessness among Veterans and their families by 2015. HVIO will guide policy, planning, and coordination by utilizing a comprehensive continuum of care focused on six pillars: Outreach and Education; Prevention; Treatment; Income, Employment and Benefits; Housing and Supportive Services; and Community Partnerships. There will be unprecedented Federal, state, and local collaboration.


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Homeownership Promotion FEA BRM No Change

Homeownership Promotion BPMN Process No Change

HOMES BPMN Process No Change

HOMES System No Change

HOMES - HMIS Repository System Interface Information exchanged from HOMES to HMIS Repository. No Change

FEA BRM No Change

Homeownership Promotion includes activities devoted to assisting citizens interested in buying homes and educating the public as to the benefits of homeownership.




HOMES is an online data collection system that tracks homeless Veterans as they move through VA's system of care. The system streamlines data collection processes and facilitates communication between VA homeless program staff and leadership on the local, regional, and national levels. By providing a centralized data collection system, HOMES enables VA to efficiently and effectively collect, manage and access homeless Veteran data.




Information exchanged from HOMES to HMIS Repository.

Hospital and medical care for American Indians, Alaska Natives

Hospital and medical care for American Indians and Alaska Natives assures that federal health care resources for tribes and tribal members are expended effectively to ensure quality, safety, and efficiency and provides and supports the delivery of health care to American Indians and Alaska Natives.



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Hospital and medical care for veterans FEA BRM No Change

Hospital and medical care for veterans BPMN Process No Change

House Homeless Veterans Business Goal No Change

Housing Assistance FEA BRM No Change

Housing Assistance BPMN Process No Change

HR Acronym Human Resources Human Resources No Change

Hospital and medical care for American Indians, Alaska Natives



Hospital and medical care for veterans assures that federal health care resources for Veterans are expended effectively to ensure quality, safety, and efficiency and provides and supports the delivery of health care to Veterans.




House 24,400 additional homeless Veterans and reduce the number of homeless Veterans to 35,000.

House 24,400 additional homeless Veterans and reduce the number of homeless Veterans to 35,000.

Housing Assistance involves the development and management programs that provide housing to those who are unable to provide housing for themselves including the rental of single-family or multifamily properties, and the management and operation of federally supported housing properties.





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HRIS BPMN Process No Change

HRIS System No Change

HRIS - CPTMS System Interface Information exchanged from HRIS to CPTMS. Information exchanged from HRIS to CPTMS. No Change

HRIS - DCPS System Interface Information exchanged from HRIS to DCPS. Information exchanged from HRIS to DCPS. No Change

HRIS - MyPay System Interface Information exchanged from HRIS to MyPay. Information exchanged from HRIS to MyPay. No Change

HRIS - VA PIV System Interface Information exchanged from HRIS to VA PIV. Information exchanged from HRIS to VA PIV. No Change

HRIS - VATAS System Interface Information exchanged from HRIS to VATAS. Information exchanged from HRIS to VATAS. No Change

HRIS - VistA System Interface Information exchanged from HRIS to VistA. Information exchanged from HRIS to VistA. No Change

HSDPA Acronym High-Speed Downlink Packet Access High-Speed Downlink Packet Access No Change

HSPD Acronym Homeland Security Presidential Directive Homeland Security Presidential Directive No Change

HSPD 10 LRP No Change



HSPD 20 National Continuity Policy LRP No Change


HSPD-12 Acronym Homeland Security Presidential Directive 12 Homeland Security Presidential Directive 12 No Change

HSPD-12 LRP No Change



Human Resources Information Systems (HRIS): The systems and processes at the intersection between human resource management (HRM) and information technology. It merges HRM as a discipline and in particular, its basic HR activities and processes with the information technology field, whereas the programming of data processing systems evolved into standardized routines and packages of enterprise resource planning (ERP) software.





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HSPD-51 LRP Deleted


HTM Acronym Healthcare Technical Management Healthcare Technical Management No Change

HTML Acronym HyperText Markup Language HyperText Markup Language No Change

HTTP Acronym Hyper Text Transfer Protocol Hyper Text Transfer Protocol No Change

HUD BPMN Process No Change

HUD System Node No Change

HUD Stakeholder Housing and Urban Development Housing and Urban Development No Change

Human Capital Management Organizational Unit Deleted

Human Capital Policy & Oversight Organizational Unit Updated

Human Resource Management Organizational Unit No Change

Human Resources Development FEA BRM No Change

Human Resources Development BPMN Process No Change

HUD is the government agency that oversees home mortgage lending practices. HUD is the government agency that oversees home mortgage lending practices.

HUD is the government agency that oversees home mortgage lending practices. HUD is the government agency that oversees home mortgage lending practices.

Delivers strategically aligned, customer-focused human resources (HR) products and services to the NCA workforce. " Administers and manages all delegated human resource authorities, including activities associated with NCA-unique employment requirements affecting recruitment and placement; position classification and management; employee and labor relations; and employee benefits administration.

Human Capital Policy & Oversight (HC P&O) Branch promotes activities to improve processes and the quality of HR liaison and HC services; provides HC advisory and consultative services to leadership; and manges all special HC oversight programs including SES, GS-15 and Compensation Flexibilities (e.g., recruitment/relocation/retention incentives).

Human Capital Policy & Oversight (HC P&O) Branch promotes activities to improve processes and the quality of HR liason and HC services; provides HC advisory and consultative services to leadership; and manges all special HC oversight programs including SES, GS-15 and Compensation Flexibilities (e.g., recruitment/relocation/retention incentives).

The Human Resource Management office provides classification, recruitment, employee and labor management, USA Staffing and performance management support services; manages employee personnel files; manages training and compliance deficiencies; provides assistance for labor management discrimination complaints, EEO complaints, investigation processes, and diversity and inclusion activities; and ensures human capital processes.

The Human Resource Management office provides classification, recruitment, employee and labor management, USA Staffing and performance management support services; manages employee personnel files; manages training and compliance deficiencies; provides assistance for labor management discrimination complaints, EEO complaints, investigation processes, and diversity and inclusion activities; and ensures human capital processes.


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Humanitarian Aid FEA BRM No Change

Humanitarian Aid BPMN Process No Change

I&I Acronym Insurance and Indemnity Insurance and Indemnity No Change

I-9 Form Message Flow No Change

I-9 Form BPMN Process No Change

IA Acronym Identification and Authentication Identification and Authentication No Change

IAM BPMN Process No Change

IAM Service No Change

IAM Acronym Identity Access Management Identity Access Management No Change

Humanitarian Aid refers to those activities related to the implementation of humanitarian assistance programs to developing and transitioning countries throughout the world. Aid may include technical assistance (the transfer of knowledge and expertise), and the delivery of equipment, commodities and urgent humanitarian assistance including food aid.




The I-9 Form, or the Employment Eligibility Verification, is given to the Registrar by the Applicant




The scope of the multi-year IAM Enterprise project will be to implement an IAM Shared Infrastructure for the VA enterprise. The following services support IAM: authentication services, authorization services and identity services.





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IAM - TMS System Interface Information exchanged from IAM to TMS via web services. No Change

IAM - VA PIV System Interface Information exchanged from IAM to VA PIV via web services. No Change

IAW Acronym In accordance with In accordance with No Change

IBM Acronym International Business Machines Corporation International Business Machines Corporation No Change

ICD Acronym Interface Control Document Interface Control Document No Change

ICD-10 Acronym International Classification of Diseases, Tenth Revision No Change

ICD-9 Acronym International Classification of Diseases, Ninth Revision No Change

ICIB Acronym Interagency Clinical Informatics Board Interagency Clinical Informatics Board No Change

ICN Acronym Integration Control Number Integration Control Number No Change

IDE Acronym Integrated Development Environment Integrated Development Environment No Change

Identification and Authentication FEA BRM No Change

Identification and Authentication BPMN Process No Change

IDENTITY Subject Area Updated

Information exchanged from IAM to TMS via web services.

Information exchanged from IAM to VA PIV via web services.

International Classification of Diseases, Tenth Revision

International Classification of Diseases, Ninth Revision

Defines the set of capabilities to support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management. This includes Identification and Authentication for digital signatures




The participant's identifier information for which they are known. Also included is authentication information. Key person identity traits may be SSN, Pseudo SSN Reason, Service Number, or EDIPI. A key external organization identifier may include Taxpayer Identification Number. Complete and accurate information facilitates business processes that support essential administrative functions.

The participant's identifier information for which they are known. Also included is authentication information. Key person identity traits may be SSN, Pseudo SSN Reason, Service Number, or EDIPI. Key external organization identity traits may be or tax id code. Complete and accurate information facilitates business processes that support essential administrative functions.


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IdM BPMN Process No Change

IdM Service No Change

IdM - SQWM System Interface Information exchanged from IdM to SQWM via web services. No Change

IDS Acronym Intrusion Detection System Intrusion Detection System No Change

IE Acronym Information Exchange Information Exchange No Change

IEC Acronym International Electrotechnical Commission International Electrotechnical Commission No Change

IEEE Acronym Institute of Electrical and Electronics Engineers Institute of Electrical and Electronics Engineers No Change

iEHR Acronym integrated Electronic Health Record integrated Electronic Health Record No Change

IF Acronym Intermediate Frequency Intermediate Frequency No Change

IFA Acronym Integrated Feasibility Analysis Integrated Feasibility Analysis No Change

IG Acronym Inspector General Inspector General No Change

IHL BPMN Process No Change

IHL System Node No Change

Immediate Office of the Secretary Organizational Unit Updated

IdM Service is an enterprise service that provides access to the Master Veteran Index (MVI). The MVI is a database that holds over 17 million unique patient identity entries, populated from all VA facilities nationwide. The MVI links patient records together across the VA systems. The MVI also establishes a unique Enterprise Identifier for each of the VA unique person records; the identifier is called Integration Control Number (ICN).




Information exchanged from IdM to SQWM via web services.

The Immediate Office of the Secretary is VA's central coordinating point for all staff actions addressed to and emanating from the SECVA and DEPSECVA.

The Immediate Office of the Secretary contains a number of offices that provide executive level support for the Secretary of the VA.


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Immigration and Naturalization FEA BRM No Change

Immigration and Naturalization BPMN Process No Change

Immunization and Skin Test Subject Area No Change

Implement BVA Decision BPMN Process No Change

Implement Insurance Policy BPMN Process No Change

Immigration and Naturalization includes all activities for tracking and granting of official status on all non-native non-US citizens, including: refugees, naturalized citizens, legal and illegal immigrants.




Immunization and Skin Test contains data that documents the administration of vaccines, toxoids, and immunoglobulins and skin testing with the goal of protecting susceptible patients from preventable diseases. Skin tests are administered to diagnose certain types of disease with the goal of treatment and prevention of transmission. Data includes a descriptive name and dosage for each immunization and skin test, the manufacturer, lot number, date/time of administration, site of immunization, associated codes, number in a series, contraindication/reaction and documentation of refusal information. Data is used in clinical practice as part of primary prevention services. Skin test data is similar to immunization data but also includes post observation results. The data is also used to measure quality of care and is reported to outside entities interested in health promotion and disease prevention and/or health surveillance. This domain is closely related to the Healthcare Encounter, Pharmacy, and Medication Administration domains.

Immunization and Skin Test contains data that documents the administration of vaccines, toxoids, and immunoglobulins and skin testing with the goal of protecting susceptible patients from preventable diseases. Skin tests are administered to diagnose certain types of disease with the goal of treatment and prevention of transmission. Data includes a descriptive name and dosage for each immunization and skin test, the manufacturer, lot number, date/time of administration, site of immunization, associated codes, number in a series, contraindication/reaction and documentation of refusal information. Data is used in clinical practice as part of primary prevention services. Skin test data is similar to immunization data but also includes post observation results. The data is also used to measure quality of care and is reported to outside entities interested in health promotion and disease prevention and/or health surveillance. This domain is closely related to the Healthcare Encounter, Pharmacy, and Medication Administration domains.

Implement insurance policy by creating permanent master record in VICTARS in this process step.

Implement insurance policy by creating permanent master record in VICTARS in this process step.


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Improve Internal Customer Satisfaction Business Goal No Change

Improve the Quality and Accessibility Business Goal No Change



IMS Acronym Integrated Master Schedule Integrated Master Schedule No Change

Inbound Correspondence Management FEA BRM No Change

Inbound Correspondence Management BPMN Process No Change

Incident Response FEA BRM No Change

Improve Awareness of VA Services and Benefits

Improve awareness of VA services and benefits by increasing the timeliness and relevance of on-line information available to Veterans, Servicemembers and eligible beneficiaries. By September 30, 2013, increase the number of registered eBenefits users from 1.0 million to 2.5 million."

Improve awareness of VA services and benefits by increasing the timeliness and relevance of on-line information available to Veterans, Servicemembers and eligible beneficiaries. By September 30, 2013, increase the number of registered eBenefits users from 1.0 million to 2.5 million."

Improve internal customer satisfaction with management systems and support services to achieve mission performance and make VA an employer of choice by investing in human capital.

Improve internal customer satisfaction with management systems and support services to achieve mission performance and make VA an employer of choice by investing in human capital.

Improve the quality and accessibility of health care, benefits, and memorial services while optimizing value.

Improve the quality and accessibility of health care, benefits, and memorial services while optimizing value.

Improve Veteran Access to VA Benefits and Services

Improve awareness of VA benefits and services by increasing the timeliness and relevance of on-line information available to Servicemembers, Veterans, and eligible beneficiaries. VA and DoD are establishing a mutually beneficial engagement through eBenefits allowing Servicemembers and Veterans to gain information when and where they want, while we push information according to life events and requests. By September 30, 2015, increase the number of registered eBenefits users to 5 million with an interim goal of 3.5 million users by September 30, 2014.

Improve awareness of VA benefits and services by increasing the timeliness and relevance of on-line information available to Servicemembers, Veterans, and eligible beneficiaries. VA and DoD are establishing a mutually beneficial engagement through eBenefits allowing Servicemembers and Veterans to gain information when and where they want, while we push information according to life events and requests. By September 30, 2015, increase the number of registered eBenefits users to 5 million with an interim goal of 3.5 million users by September 30, 2014.

Improve Veteran Wellness and Economic Security

For a full explanation of "Improve Veteran Wellness and Economic Security" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Improve Veteran Wellness and Economic Security" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Defines the set of capabilities to provide active response and remediation to a security incident that has allowed unauthorized access to a government information system



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Incident Response BPMN Process No Change


Increase Veteran Client Satisfaction Business Goal No Change



Industry Sector Income Stabilization FEA BRM No Change

Industry Sector Income Stabilization BPMN Process No Change

Ineligibility Letter Message Flow The Ineligibility Letter explains the ineligibility decision and appeal procedures. No Change

Ineligibility Letter BPMN Process The Ineligibility Letter explains the ineligibility decision and appeal procedures. No Change

Message Flow No Change



Increase Customer Satisfaction through Improvements in Benefits and Services Del

For a full explanation of "Increase Customer Satisfaction through Improvements in Benefits and Services Delivery Policies, Procedures, and Interfaces" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Increase Customer Satisfaction through Improvements in Benefits and Services Delivery Policies, Procedures, and Interfaces" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Increase Veteran client satisfaction with health, education, training, counseling, financial, and burial benefits and services.

Increase Veteran client satisfaction with health, education, training, counseling, financial, and burial benefits and services.

Indian Health Service (IHS) and Tribal Health Programs

The Indian Health Service (IHS) and Tribal Health Programs (THP) project supports implementation and program management of the Reimbursement Agreements for IHS and THP. This program implements a key objective of a 2010 Memorandum of Understanding between VA and IHS to establish a reimbursement program for all tribal health care facilities that provide direct care services to American Indian/Alaskan Native (AI/AN) Veterans.

Indian Health Service and Tribal Health Programs

Industry Sector Income Stabilization involves all programs and activities devoted to assisting adversely impacted industrial sectors (farming, commercial transportation, etc.) to ensure the continued availability of their services for the American public and the long-term economic stability of these sectors.




The Ineligibility Letter explains the ineligibility decision and appeal procedures.

The Ineligibility Letter explains the ineligibility decision and appeal procedures.

Ineligibility Letter and Appeals Information

This letter explains the Veterans ineligibility to receive health benefits, as well as appeals information.



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Infectious Disease Subject Area No Change

Subject Area No Change

Information Discovery FEA BRM No Change

Ineligibility Letter and Appeals Information



Infectious Disease contains data related to MRSA, Creutzfeldt Jakob Disease (CJD),Hepatitis C, Emerging Pathogens and others. This data includes results of screenings and clinical cultures as well as patient movement history, and blood derivatives data. Data is used to identify patients that have a selected multi-drug resistant organism and those who did or did not receive a MRSA nares screen upon admission. The data also tracks patients who may have received certain lot numbers of blood derivatives or blood components produced from donors with CJD. The data is used as a tracking epidemiological tool to determine if patients in the dataset have an impact on VA CJD cases nationwide. The Emerging Pathogens data is designed to automatically collect information on emerging diseases. The results from aggregation of data can be shared with the appropriate public health authorities including non-VA and the private health care sector allowing national planning, formulation of intervention strategies, and resource allocations. This data can be manipulated and used for analysis and reporting both internal and external to the facility.

Infectious Disease contains data related to MRSA, Creutzfeldt Jakob Disease (CJD),Hepatitis C, Emerging Pathogens and others. This data includes results of screenings and clinical cultures as well as patient movement history, and blood derivatives data. Data is used to identify patients that have a selected multi-drug resistant organism and those who did or did not receive a MRSA nares screen upon admission. The data also tracks patients who may have received certain lot numbers of blood derivatives or blood components produced from donors with CJD. The data is used as a tracking epidemiological tool to determine if patients in the dataset have an impact on VA CJD cases nationwide. The Emerging Pathogens data is designed to automatically collect information on emerging diseases. The results from aggregation of data can be shared with the appropriate public health authorities including non-VA and the private health care sector allowing national planning, formulation of intervention strategies, and resource allocations. This data can be manipulated and used for analysis and reporting both internal and external to the facility.

INFORMATION DISCLOSURE MANAGEMENT

The participant's authorizations regarding sharing their information. This information maintains the accounting of disclosures to entities outside VA as required by the Privacy Act, 38 CFR 1.576(c) and the HIPAA Privacy Rule, 45 CFR 162.528. The data allows tracking, management, and monitoring of release of information and FOIA requests.

The participant's authorizations regarding sharing their information. This information maintains the accounting of disclosures to entities outside VA as required by the Privacy Act, 38 CFR 1.576(c) and the HIPAA Privacy Rule, 45 CFR 162.528. The data allows tracking, management, and monitoring of release of information and FOIA requests.

Information Discovery consists of all activities used to obtain information that is not readily obtainable.



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Information Discovery BPMN Process No Change

FEA BRM No Change


Information Management FEA BRM Updated

Information Management BPMN Process Updated

Information Mapping / Taxonomy FEA BRM No Change

Information Mapping / Taxonomy BPMN Process No Change

FEA BRM No Change



Information Exchange and Transformation

Information Exchange and Transformation – The tools and systems used to search, link, analyze, share and transport information such as reports or critical mission data. Transformation includes the set of capabilities to support the removal of incorrect or unnecessary characters and data from a data source


Information Exchange and Transformation



Information Management involves the coordination of information collection, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.

Information Management involves the coordination of information colletion, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.

Information Management involves the coordination of information collection, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.

Information Management involves the coordination of information colletion, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.

Information Mapping / Taxonomy / Categorization

Information Mapping/ Taxonomy/ Categorization defines the set of capabilities to support the creation and maintenance of relationships between data entities, naming standards and categorization and allow classification of data and information into specific layers or types to support an organization.



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Information Security FEA BRM No Change

Information Security BPMN Process No Change

Information Sharing FEA BRM No Change

Information Sharing BPMN Process No Change


Information Mapping / Taxonomy / Categorization



Information Technology and Records Management

Information Technology and Records Management ensures development of systems necessary to support NCA-specific programs and missions, and advises NCA officials on system specifications, installation, and modifications to ensure appropriate information resources are available. Ongoing efforts include (1) the electronic Burial Operations Support System/Automated Monument Application System that supports real-time eligibility determinations, interment scheduling, and ordering of headstones and markers, and serves as the official permanent record of interment for all individuals receiving interment or memorialization benefits, (2) the Management and Decision Support System used to track detailed cemetery workload and administrative data, (3) placement of information kiosks in all VA national cemeteries, and (4) the Nationwide Gravesite Locator.


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LRP No Change

INHS - NwHIN System Interface Information exchanged from INHS to NwHIN via web services. No Change

INHS System BPMN Process No Change

INHS System System No Change

Initiate e-QIP File BPMN Process No Change

Information Technology Business Requirements and Administrative Service

Information Technology and Business Requirements and Administrative Service ensures development of systems necessary to support NCA-specific programs and missions, and advises NCA officials on system specifications, installation, and modifications to ensure appropriate information resources are available. Ongoing efforts include (1) the electronic Burial Operations Support System/Automated Monument Application System that supports real-time eligibility determinations, interment scheduling, and ordering of headstones and markers, and serves as the official permanent record of interment for all individuals receiving interment or memorialization benefits, (2) the Management and Decision Support System used to track detailed cemetery workload and administrative data, (3) placement of information kiosks in all VA national cemeteries, and (4) the Nationwide Gravesite Locator.

Information Technology Management Reform Act of 1996

Information exchanged from INHS to NwHIN via web services.

This system serves as a placeholder system for INHS. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”





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Initiate Personnel Action BPMN Process As needed, initiate personnel action. As needed, initiate personnel action. No Change

Initiate PIV BPMN Process No Change

Initiate Procurement BPMN Process Initiate procurement process for new project or purchase in this process step. No Change

Input Purchase Request BPMN Process Input Purchase Request into IFCAP in this process step. No Change

Inspect Filled Prescription BPMN Process No Change

Inspect PIV Card BPMN Process The applicant visually inspects PIV Card for information accuracy in this process step. No Change

Inspection and Auditing FEA BRM No Change

Inspection and Auditing BPMN Process No Change

Inspections and Auditing FEA BRM No Change

Inspections and Auditing BPMN Process No Change

Insurance Premiums Message Flow No Change

Insurance Premiums BPMN Process No Change

Initiate procurement process for new project or purchase in this process step.

Input Purchase Request into IFCAP in this process step.

Inspect filled prescription and label against order ? must be performed by Pharmacist in this process step.

Inspect filled prescription and label against order ? must be performed by Pharmacist in this process step.

The applicant visually inspects PIV Card for information accuracy in this process step.

Inspections and Auditing involves the methodical examination and review of regulated activities to ensure compliance with standards for regulated activity. This can include (but does not have to include) Firearms, Explosives, and Controlled Substances inspections and auditing.




This is the aggregated insurance premiums that were deducted from Servicemembers? paychecks.





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Insurance Service Organizational Unit No Change

Integrated Operations Center Organizational Unit Deleted

Intellectual Property Protection FEA BRM No Change

Intellectual Property Protection BPMN Process No Change

LRP No Change

The Insurance Service provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to loss or impaired insurability resulting from military service, and provides universally available life insurance benefits to Service members and their families, as well as traumatic injury protection insurance for Service members. All benefits and services will be provided in an accurate, timely, and courteous manner and at the lowest achievable administrative cost. Insurance coverage will be provided in reasonable amounts at competitive premium rates. A competitive, secure rate of return will be ensured on investments held on behalf of the insured.

The Insurance Service provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to loss or impaired insurability resulting from military service, and provides universally available life insurance benefits to Service members and their families, as well as traumatic injury protection insurance for Service members. All benefits and services will be provided in an accurate, timely, and courteous manner and at the lowest achievable administrative cost. Insurance coverage will be provided in reasonable amounts at competitive premium rates. A competitive, secure rate of return will be ensured on investments held on behalf of the insured.

Intellectual Property Protection involves all activities to protect and promote the ownership of ideas and control over the tangible or virtual representation of those ideas, including inventions and discoveries; literary and artistic works; and symbols, names, images, and designs used in commerce.




Intelligence Community Directives (ICD) and Director of Central Intelligence Dir


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FEA BRM No Change


LRP No Change

Interagency Program Office Organizational Unit Updated

Internal Capacity Management Business Objective No Change

Intelligence, Surveillance, and Reconnaissance

Intelligence, Surveillance, and Reconnaissance (ISR) refers to the ability to understand dispositions and intentions as well as the characteristics and conditions of the operational environment that bear on national and military decision-making. ISR also defines the ability to conduct activities to meet the intelligence needs of national and military decision-makers. It includes ISR planning/direction, collection, processing/exploitation, analysis & production and ISR dissemination.


Intelligence, Surveillance, and Reconnaissance



Interagency Agreements between VA and Federal Government agencies

The VA/Dodd Interagency Program Office (IPO) was established by the National Defense Authorization Act for FY 2008 (NDAA FY08) and provides a single point of oversight and accountability for the Departments to develop and implement the integrated either system. The IPO was authorized by Congress and leads, oversees, and manages all VA/Dodd joint development efforts, including planning, programming and budgeting, contracting, architecture, capability acquisition and development, data strategy and management, testing and evaluation planning, infrastructure requirements and funding, common services, implementation and sustainment related to either.

The VA/DoD IPO was established by the National Defense Authorization Act for FY 2008. This body serves as the single point of oversight and accountability for the Department in the development and implementation of the iEHR and VLER systems, capabilities, and initiatives with the goal of full interoperability between DoD and VA.

Build our internal capacity to serve Veterans, their families, our employees, and other stakeholders efficiently and effectively.

Build our internal capacity to serve Veterans, their families, our employees, and other stakeholders efficiently and effectively.


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International Development FEA BRM No Change

International Development BPMN Process No Change

International Security Assistance FEA BRM No Change

International Security Assistance BPMN Process No Change

Inventory Control FEA BRM No Change

Inventory Control BPMN Process No Change

Investigation Designation Message Flow No Change

Investigation Designation BPMN Process No Change

IP Acronym Internet Protocol Internet Protocol No Change

IPO Acronym Interagency Program Office Interagency Program Office No Change

IPS Acronym Intrusion Prevention System Intrusion Prevention System No Change

IPSec Acronym Internet Protocol Security Internet Protocol Security No Change

IPT Acronym Integrated Product Team Integrated Product Team No Change

IPV4 Acronym Internet Protocol version 4 Internet Protocol version 4 No Change

International Development refers to those activities related to the implementation of development assistance programs to developing and transitioning countries throughout the world. Development may include technical assistance (the transfer of knowledge and expertise), and the delivery of equipment, commodities.




International Security Assistance involves activities taken abroad to protect and advance U.S. interests and, if deterrence fails, decisively defeat threats to those interests.




Inventory Control refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.





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IPV6 Acronym Internet Protocol Version 6 Internet Protocol Version 6 No Change

IR Acronym Incident Response Incident Response No Change

IRS BPMN Process No Change

IRS System Node No Change

ISA Acronym Interconnection Security Agreement Interconnection Security Agreement No Change

ISO Acronym International Organization for Standardization International Organization for Standardization No Change

ISR Acronym Intelligence, Surveillance and Reconnaissance Intelligence, Surveillance and Reconnaissance No Change

Issue Discharge Order BPMN Process Formally approve patient for discharge from medical facility in this process step. No Change

Issue Payment BPMN Process Issue payment to non-VA medical provider in this process step. No Change

Issue Tracking FEA BRM No Change

Issue Tracking BPMN Process No Change

IT Acronym Information Technology Information Technology No Change

IT Governance and Policy Organizational Unit No Change

IT Infrastructure Maintenance FEA BRM No Change

Formally approve patient for discharge from medical facility in this process step.

Issue payment to non-VA medical provider in this process step.

Defines the set of capabilities to receive and track user-reported issues and problems in using IT systems, including help desk calls




IT Governance and Policy develops plans and policies, which provide for effective IT governance within the Department. Assists in synchronization of governance boards, group, organizations, roles, responsibilities, and activities as they pertain to IT governance. Provides advice and assistance in compliance with public law, consistent with national standards, policy, and direction, and in accordance with VA and CIO decisions and intent. Assists OIT offices to formulate and maintain IT governance in their respective areas of responsibility.

IT Governance and Policy develops plans and policies, which provide for effective IT governance within the Department. Assists in synchronization of governance boards, group, organizations, roles, responsibilities, and activities as they pertain to IT governance. Provides advice and assistance in compliance with public law, consistent with national standards, policy, and direction, and in accordance with VA and CIO decisions and intent. Assists OIT offices to formulate and maintain IT governance in their respective areas of responsibility.

IT Infrastructure Maintenance involves the planning, design, and maintenance of an IT Infrastructure to effectively support automated needs (i.e. platforms, networks, servers, printers, etc.).



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IT Infrastructure Maintenance BPMN Process No Change

IT Infrastructure Management FEA BRM No Change

IT Infrastructure Management BPMN Process No Change

IT Resource Management Organizational Unit No Change

IT Service Management Organizational Unit Updated

IT Strategy and Innovation FEA BRM No Change

IT Strategy and Innovation BPMN Process No Change



ITRM links the budget planning, formulation, and execution processes with IT programs, as well as directing IT financial management, workforce development, acquisition strategies, facilities management, customer relationship management, and vendor management activities within OIT.

ITRM links the budget planning, formulation, and execution processes with IT programs, as well as directing IT financial management, workforce development, acquisition strategies, facilities management, customer relationship management, and vendor management activities within OIT.

IT Service Management (ITSM) manages budget planning and execution, capital planning, contract support, human capital management, task coordination, communication, performance reporting and analysis, and field administrative support. ITSM is responsible for interoperability between the three main pillars of SDE (Field Ops, Enterprise Ops, and Engineering) and transparency of information throughout SDE up to the level of the Deputy Chief Information Officer (DCIO).

IT Service Management (ITSM) manages budget planning and execution, capital planning, contract support, human capital management, task cordination, communication, performance reporting and analysis, and field administrative support. ITSM is responsible for interoperability between three main pillars of SDE (Field Ops, Enterprise Ops, and Engineering) and transparency of information throughout SDE up to the level of the Deputy Chief Information Officer (DCIO).

IT Strategy and Innovation includes all activities outside of normal Strategic Planning that focus on trying new approaches, new systems and thinking about/ planning IT investments in different ways.





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FEA BRM No Change


ITARP Acronym Information Technology Activity Resource Proposal Information Technology Activity Resource Proposal No Change

ITLB Acronym IT Leadership Board IT Leadership Board No Change

JLV Acronym Joint Legacy Viewer Joint Legacy Viewer No Change

Join Service BPMN Process Servicemember joins Service Group in this process step. No Change

JSON Acronym JavaScript Object Notation JavaScript Object Notation No Change

Judicial Hearings FEA BRM No Change

Judicial Hearings BPMN Process No Change

Kaiser System BPMN Process No Change

IT System Development / Integration Support

IT System Development / Integration Support includes the software services enabling elements of distributed business applications to interoperate and the software development necessary to facilitate such integration. These elements can share function, content, and communications across heterogeneous computing environments.


IT System Development / Integration Support



Servicemember joins Service Group in this process step.

Judicial Hearings includes activities associated with proceedings (usually by a court of law) where evidence is taken for the purpose of determining an issue of fact and reaching a decision based on that evidence.




This system serves as a placeholder system for Kaiser Permanente. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”



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Kaiser System System No Change

Kaiser System - NwHIN System Interface Information exchanged from Kaiser System to NwHIN via web services. No Change

FEA BRM No Change


Knowledge Capture FEA BRM Defines the set of capabilities to facilitate collection of data and information No Change

Knowledge Capture BPMN Process Defines the set of capabilities to facilitate collection of data and information No Change

Knowledge Distribution and Delivery FEA BRM Defines the set of capabilities to support the transfer of knowledge to the end customer. No Change

Knowledge Distribution and Delivery BPMN Process Defines the set of capabilities to support the transfer of knowledge to the end customer. No Change



Information exchanged from Kaiser System to NwHIN via web services.

Key Asset and Critical Infrastructure Protection

Key Asset and Critical Infrastructure Protection involves assessing key asset (e.g. bridge, power grid, dam, subways) and critical infrastructure vulnerabilities and taking direct action to mitigate vulnerabilities, enhance security, and ensure continuity and necessary redundancy in government operations and personnel.


Key Asset and Critical Infrastructure Protection



Defines the set of capabilities to facilitate collection of data and information

Defines the set of capabilities to facilitate collection of data and information

Defines the set of capabilities to support the transfer of knowledge to the end customer.

Defines the set of capabilities to support the transfer of knowledge to the end customer.


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KOFAX BPMN Process No Change

KOFAX System No Change

KOFAX - VBMS System Interface Information exchanged from KOFAX to VBMS. Information exchanged from KOFAX to VBMS. No Change

KP Acronym Kaiser Permanente Kaiser Permanente No Change

L2TP Acronym Layer 2 Tunneling Protocol Layer 2 Tunneling Protocol No Change

Labor Management Relations Organizational Unit No Change

Labor Relations FEA BRM No Change

Labor Relations BPMN Process No Change

The VBMS claims processing workflow is initiated when a Veteran User (or a Regional Office User on behalf of a veteran) submits a paper claim. National Archives and Records Administration (NARA) KOFAX service scans the paper claims, creates claim images and claim metadata. This data is then forwarded to VBMS using a standard web services interface from NARA’s KOFAX service to the KOFAX adapter that comes out-of-the-box with FileNet.




The Office of Labor-Management Relations (LMR) provides timely and accurate labor-management relations support to VA clients in order to further the Department's broad mission to care for Veterans and VA beneficiaries.

The Office of Labor-Management Relations (LMR) provides timely and accurate labor-management relations support to VA clients in order to further the Department's broad mission to care for Veterans and VA beneficiaries.

Labor Relations manages the relationship between the agency and its unions and bargaining units. This includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.





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Labor Rights Management FEA BRM No Change

Labor Rights Management BPMN Process No Change

Laboratory Subject Area No Change

Labor Rights Management refers to those activities undertaken to ensure that employees and employers are aware of and comply with all statutes and regulations concerning labor rights, including those pertaining to wages, benefits, safety and health, whistleblower, and non-discrimination policies for non-federal employees.




Laboratory contains data encompassing orders, accessioning, sample delivery and processing, resulting, verification/release of data, reporting, auditing, quality control, workload management, and regulation compliance. . Laboratory data crosses a number of discipline areas including blood bank, chemistry, hematology, microbiology, surgical pathology, cytopathology, autopsy, etc. Data is used to assist in the diagnosis, prevention, or treatment of disease and ailments. Laboratory data is also used to analyze lab productivity, efficiency, data quality, performance measures, quality improvement, costing/cost containment, population health monitoring, public health reporting, and electronic surveillance.

Laboratory contains data encompassing orders, accessioning, sample delivery and processing, resulting, verification/release of data, reporting, auditing, quality control, workload management, and regulation compliance. . Laboratory data crosses a number of discipline areas including blood bank, chemistry, hematology, microbiology, surgical pathology, cytopathology, autopsy, etc. Data is used to assist in the diagnosis, prevention, or treatment of disease and ailments. Laboratory data is also used to analyze lab productivity, efficiency, data quality, performance measures, quality improvement, costing/cost containment, population health monitoring, public health reporting, and electronic surveillance.


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LACS BPMN Process No Change

LACS System No Change

LAN Acronym Local Area Network Local Area Network No Change

Law Enforcement Training Center Organizational Unit No Change

LDM Acronym Logical Data Model Logical Data Model No Change

Logical Access Control System (LACS) will be managed through the proposed Logical Access Control System. The LACS will be able to interface with PIV cards to provide cardholders access to federally controlled networks and information systems. The LACS will obtain certificate revocation status information from the PKI SSP via a CRL or OCSP. LACS will be able to receive additional provisioning information or attributes by sending the FASC-N from the certificate to the backend authentication system.




The Law Enforcement Training Center oversees development and continuous updates of all training programs utilizing Instruction Systems Design methodologies; manages and issues law enforcement badges and credentials; provides training for Ground Defense and Recovery Instructor Course, Firearm Instructor Course; provides advanced courses of instructions in criminal investigation techniques and infrastructure security; provides basic law enforcement training; prepares new and experienced law enforcement for their responsibilities; and provides duly appointed VA Police with necessary training.

The Law Enforcement Training Center oversees development and continuous updates of all training programs utilizing Instruction Systems Design methodologies; manages and issues law enforcement badges and credentials; provides training for Ground Defense and Recovery Instructor Course, Firearm Instructor Course; provides advanced courses of instructions in criminal investigation techniques and infrastructure security; provides basic law enforcement training; prepares new and experienced law enforcement for their responsibilities; and provides duly appointed VA Police with necessary training.


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LDSI BPMN Process No Change

Laboratory Electronic Data Interchange: the Veteran Integrated Service Network (VISN) mission is to consolidate electronic lab test ordering and lab test result reporting throughout all Veterans Affairs (VA) medical care facilities laboratories within a VISN, between VISNs, and for non-VA organizations (i.e., commercial reference laboratories). The LEDI software reduces or eliminates the need for manual ordering and reporting of laboratory results to interface laboratories. The software minimizes the amount of manual labor associated with preparing samples for delivery and processing at the host lab facility.

The VistA Laboratory Electronic Data Interchange Phase II (LEDI II) software application provides electronic messaging for Lab Test Ordering and Lab Test Results Reporting between VA health care facilities laboratories based on the Health Level Seven (HL7) Version 2.3 Standard Specification and VistA Health Level Seven (HL7) Version 1.6 Standard Specification. These Specifications are used as the basis for defining VistA Laboratory Universal Interface (UI) and LEDI HL7 Interface Standard Specification Version 1.2.




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LDSI System No Change

LDSI - CHCS System Interface Information exchanged from LDSI to CHCS. Information exchanged from LDSI to CHCS. No Change

LDSI - VistA System Interface Information exchanged from LDSI to VistA. Information exchanged from LDSI to VistA. No Change

Leadership Protection FEA BRM No Change

Leadership Protection BPMN Process No Change

LEAP Acronym Lightweight Extensible Authentication Protocol Lightweight Extensible Authentication Protocol No Change





Leadership Protection involves all activities performed to protect the health and well-being of the president, vice-president, their families, foreign leaders and dignitaries, federal judges, and other high-level government officials.





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Leave Accrual Information BPMN Process This s the Updated information of an employee?s amount of leave time accrued. Updated

Leave Accrual Information Data Object This s the Updated information of an employee?s amount of leave time accrued. Updated

Legal Defense FEA BRM No Change

Legal Defense BPMN Process No Change

Legal Investigation FEA BRM No Change

Legal Investigation BPMN Process No Change

Legal Prosecution and Litigation FEA BRM No Change

Legal Prosecution and Litigation BPMN Process No Change

Legislation Testimony FEA BRM No Change

Legislation Testimony BPMN Process No Change

Legislation Tracking FEA BRM No Change

Legislation Tracking BPMN Process No Change

This s the Updated information of an employee's amount of leave time accrued.

This s the Updated information of an employee's amount of leave time accrued.

Legal Defense includes those activities associated with the representation of a defendant in a criminal or civil proceeding.




Legal Investigation includes activities associated with gathering information about a given party (government agency, citizen or corporation) that would be admissible in a court of law in an attempt to determine a legal question or matter.




Legal Prosecution and Litigation includes all activities involved with presenting a case in a legal proceeding both in a criminal or civil court of law in an attempt to prove guilt/responsibility.





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Legislative Affairs Service Organizational Unit No Change

Legislative and Regulatory Service Organizational Unit No Change

Legislative Functions FEA BRM No Change

Legislative Functions BPMN Process No Change

Legislative Relations FEA BRM No Change

The Legislative Affairs Service develops legislative priorities, monitors, and champions them before Congress. It also coordinates the development of Veteran legislation to benefit Veterans and improve the operations and efficiency of the Department, and coordinates requests for the views and technical support of the Department on pending or proposed legislation.

The Legislative Affairs Service develops legislative priorities, monitors, and champions them before Congress. It also coordinates the development of Veteran legislation to benefit Veterans and improve the operations and efficiency of the Department, and coordinates requests for the views and technical support of the Department on pending or proposed legislation.

The Legislative and Regulatory Service coordinates the review and analysis of proposed and final legislation related to burial and memorialization, and responses to congressional oversight and inquiries related to NCA unique activities. It also serves as NCA liaison with the VA Office of General Counsel, provides subject matter expertise and coordinating research, review, and action/advice on all legal issues related to national cemetery operations and memorial and burial benefits for Veterans and dependents.

The Legislative and Regulatory Service coordinates the review and analysis of proposed and final legislation related to burial and memorialization, and responses to congressional oversight and inquiries related to NCA unique activities. It also serves as NCA liaison with the VA Office of General Counsel, provides subject matter expertise and coordinating research, review, and action/advice on all legal issues related to national cemetery operations and memorial and burial benefits for Veterans and dependents.

Legislative Functions is defined by the Executive branch processes associated with working with the Legislative Branch (i.e. Congress) except for the Tax Court, the Library of Congress, and the Government Printing Office revolving fund.




Legislative Relations involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the federal government. It includes tracking, testimony, proposal development and congressional liaison operations.



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Legislative Relations BPMN Process No Change

Letter of Eligibility Message Flow No Change

Letter of Eligibility BPMN Process No Change

Letter of Ineligibility Message Flow This letter notifying explaining ineligibility to receive benefits or services. No Change

Letter of Ineligibility BPMN Process This letter notifying explaining ineligibility to receive benefits or services. No Change

LIFE EVENT Subject Area No Change

Link FDD Records BPMN Process Screen scrape FDD images and link record with images in this process step. No Change

Link PIV Card BPMN Process PACS links card to physical access and grants access in this process step. No Change

List of Enrolled Students BPMN Process This is the list of students enrolled in schools receiving education benefits. No Change

List of Enrolled Students Data Object This is the list of students enrolled in schools receiving education benefits. No Change

LOA Acronym Level of Assurance Level of Assurance No Change

Loan Default Notification BPMN Process This is a notification of any loans that are in default. This is a notification of any loans that are in default. No Change

Loan Default Notification Data Object This is a notification of any loans that are in default. This is a notification of any loans that are in default. No Change

Loan Guarantees FEA BRM No Change



This letter notifying explaining ineligibility to receive benefits or services.

This letter notifying explaining ineligibility to receive benefits or services.

Major life event information that can change the eligibility of VA services. This includes events such as marriage, divorce, birth, adoption or death.

Major life event information that can change the eligibility of VA services. This includes events such as marriage, divorce, birth, adoption or death.

Screen scrape FDD images and link record with images in this process step.

PACS links card to physical access and grants access in this process step.

This is the list of students enrolled in schools receiving education benefits.

This is the list of students enrolled in schools receiving education benefits.

Loan Guarantees involve any guarantee, insurance, or other pledge with respect to the payment of all or a part of the principal or interest on any debt obligation of a non-federal borrower to a non-federal lender, but does not include the insurance of deposits, shares, or other withdraw able accounts in financial institutions.



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Loan Guarantees BPMN Process No Change

Loan Guaranty Message Flow No Change

Loan Guaranty BPMN Process No Change

Loan Guaranty Entitlement Amount Message Flow This is the displayed calculated entitled loan amount. This is the displayed calculated entitled loan amount. No Change

Loan Guaranty Entitlement Amount BPMN Process This is the displayed calculated entitled loan amount. This is the displayed calculated entitled loan amount. No Change

Loan Guaranty Service Organizational Unit No Change

Loan Information Message Flow This is the reconciliation of loan data with what is in VA records. No Change

Loan Information BPMN Process This is the reconciliation of loan data with what is in VA records. No Change

Loan Status Information BPMN Process Batch updates of loan activity are provided on a regular basis in this artifact. No Change

Loan Status Information Data Object Batch updates of loan activity are provided on a regular basis in this artifact. No Change

LOB Acronym Line of Business Line of Business No Change

Log Discharge Documents BPMN Process Create discharge progress note and discharge instructions in this process step. No Change

Log Discharge Note BPMN Process Create discharge progress note in this process step. Create discharge progress note in this process step. No Change

Log Progress Note BPMN Process In this process step, visit patient and log progress notes (as required). No Change

Logical Access Certificates Message Flow These are imprints on the PIV Card. These are imprints on the PIV Card. No Change

Logical Access Certificates BPMN Process These are imprints on the PIV Card. These are imprints on the PIV Card. No Change

Logistics Management FEA BRM No Change



The Loan Guaranty (LGY) Service maximizes the opportunity for Veterans and Service members to obtain, retain, and adapt homes by providing a viable and fiscally responsible benefit program in recognition of their service to the Nation.

The Loan Guaranty (LGY) Service maximizes the opportunity for Veterans and Service members to obtain, retain, and adapt homes by providing a viable and fiscally responsible benefit program in recognition of their service to the Nation.

This is the reconciliation of loan data with what is in VA records.

This is the reconciliation of loan data with what is in VA records.

Batch updates of loan activity are provided on a regular basis in this artifact.

Batch updates of loan activity are provided on a regular basis in this artifact.

Create discharge progress note and discharge instructions in this process step.

In this process step, visit patient and log progress notes (as required).

Logistics Management involves the planning and tracking of personnel and their resources in relation to their availability and location.



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Logistics Management BPMN Process No Change

LOINC Acronym Logical Observation Identifiers Names and Codes Logical Observation Identifiers Names and Codes No Change

Look Up Existing Investigation BPMN Process No Change

MA Acronym Maintenance Maintenance No Change

MAC Acronym Media Access Control Media Access Control No Change

Mail 1010EZ BPMN Process Complete electronic 1010EZ, print, and mail to Veteran for signature in this process step. No Change

Maintain Insurance Policy BPMN Process Update and maintain Insurance Policy in this process step. No Change

Maintain Records BPMN Process No Change

Make Award Determination BPMN Process No Change

Make Decision and Send Notification BPMN Process Make decision and send notifications in this process step. No Change

BPMN Process Make electronic copy of application available in VBMS. No Change

BPMN Process Make electronic copy of application available in Virtual VA. No Change

Make VA a Place People Want to Serve Business Objective No Change

Manage Agency Budget Line of Business No Change

Manage Agency Enterprise Architecture Line of Business No Change



Complete electronic 1010EZ, print, and mail to Veteran for signature in this process step.

Update and maintain Insurance Policy in this process step.

If vendor is on the Excluded Parties List, determine whether to proceed with award in this process step.

If vendor is on the Excluded Parties List, determine whether to proceed with award in this process step.

Make decision and send notifications in this process step.

Make electronic copy of application available in VBMS

Make electronic copy of application available in VBMS.

Make electronic copy of application available in Virtual VA

Make electronic copy of application available in Virtual VA.

For a full explanation of "Make VA a Place People Want to Serve" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

For a full explanation of "Make VA a Place People Want to Serve" refer to the Department of Veteran's Affairs FY 2014-2020 Strategic Plan.

Manage Agency Budget involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.

Manage Agency Budget involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.

Manage Agency Enterprise Architecture involves the development of agency enterprise architecture, campaign plans, and transition strategies and includes activities associated with describing the current state and defining the target state and transition strategy for an organization’s people, processes and technology.

Manage Agency Enterprise Architecture involves the development of agency enterprise architecture, campaign plans, and transition strategies and includes activities associated with describing the current state and defining the target state and transition strategy for an organization’s people, processes and technology.


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Manage Application Technology Line of Business No Change

Manage Asset and Liability Line of Business No Change

Manage Burial Line of Business No Change

Manage Business Enabling Service Line of Business No Change

Manage Collection and Receivable Line of Business No Change

Manage Construction Phase BPMN Process Manage construction activities and update construction phase in CFMIS in this process step. No Change

Manage Contingency Planning Line of Business No Change

Manage Continuity of Operations Line of Business No Change

Manage Application Technology provides the standards and processes to define specifications, design, construction, implementation and lifecycle management of software applications, or provide application layer communication, presentation, and business logic services.

Manage Application Technology provides the standards and processes to define specifications, design, construction, implementation and lifecycle management of software applications, or provide application layer communication, presentation, and business logic services.

Manage Asset and Liability entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).

Manage Asset and Liability entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).

Manage Burial Benefit involves all activities related to burial of eligible Veterans and family members in national cemeteries and aid to support the burial of Veterans and family members in state or tribal government Veterans cemeteries.

Manage Burial Benefit involves all activities related to burial of eligible Veterans and family members in national cemeteries and aid to support the burial of Veterans and family members in state or tribal government Veterans cemeteries.

Manage Business Enabling Service includes business and enterprise services that support the health care mission activities.

Manage Business Enabling Service includes business and enterprise services that support the health care mission activities.

Manage Collection and Receivable includes deposits, fund transfers, and receipts for sales or service.

Manage Collection and Receivable includes deposits, fund transfers, and receipts for sales or service.

Manage construction activities and update construction phase in CFMIS in this process step.

Manage Contingency Planning involves the actions required to plan for, respond to, and mitigate damaging events.

Manage Contingency Planning involves the actions required to plan for, respond to, and mitigate damaging events.

Manage Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event.

Manage Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event.


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Manage Customer Service Line of Business No Change

Manage Debt Collection Line of Business No Change

Manage Department of Veterans Affairs Business Capability No Change



Manage Customer Service supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.

Manage Customer Service supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.

Manage Debt Collection supports activities associated with the collection of money owed to VA by liable third parties such as insurers and Veterans.

Manage Debt Collection supports activities associated with the collection of money owed to VA by liable third parties such as insurers and Veterans.

This capability manages all VA Activities (planning, leadership and decision-making) required to provide assistance for America's Veterans in receiving medical care, benefits, social support, and lasting memorials.

This capability manages all VA Activities (planning, leadership and decision-making) required to provide assistance for America's Veterans in receiving medical care, benefits, social support, and lasting memorials.

Manage Disability Compensation Benefit

Manage Disability Compensation Benefit delivers benefits and services directly to Veterans who satisfy eligibility requirements as a result of a service-connected disability, workload, utilization, and fraud/abuse efforts.

Manage Disability Compensation Benefit delivers benefits and services directly to Veterans who satisfy eligibility requirements as a result of a service-connected disability, workload, utilization, and fraud/abuse efforts.

Manage Employee Compensation and Benefit

Manage Employee Compensation and Benefit designs, develops, and implements benefit and compensation programs that attract, retain and fairly compensate agency employees. This component includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll, establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers.

Manage Employee Compensation and Benefit designs, develops, and implements benefit and compensation programs that attract, retain and fairly compensate agency employees. This component includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll, establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers.


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Manage Employee Performance Line of Business No Change

Manage Employee Relation Line of Business No Change

Manage Enterprise Governance Line of Business No Change


Manage Government Resources Business Capability No Change

Manage Employee Performance designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This component also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.

Manage Employee Performance designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This component also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.

Manage Employee Relation designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This component includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.

Manage Employee Relation designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This component includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.

Manage Enterprise Governance involves activities to develop and promulgate agency policies, practices, guidelines and procedures.

Manage Enterprise Governance involves activities to develop and promulgate agency policies, practices, guidelines and procedures.

Manage Facilities, Fleet, and Equipment

Manage Facilities, Fleet, and Equipment involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are possessions of the VA. This includes all of the activities associated with corporate construction, maintaining VHA, VBA and VACO facilities, and the land management activities for federal and state Veteran cemeteries.

Manage Facilities, Fleet, and Equipment involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are possessions of the VA. This includes all of the activities associated with corporate construction, maintaining VHA, VBA and VACO facilities, and the land management activities for federal and state Veteran cemeteries.

Management of Government Resources refers to the support activities that enable VA to operate efficiently.



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Manage Government Resources FEA Category No Change

Manage Help Desk Service Line of Business No Change

Manage Higher Education Benefit Line of Business No Change




Manage Help Desk Service involves the management of a service center to respond to government and contract employees' technical and administrative questions.

Manage Help Desk Service involves the management of a service center to respond to government and contract employees' technical and administrative questions.

Manage Higher Education Benefit refers to education beyond the secondary level; specifically to education provided by a college or university. Veteran, Family and Survivor Education programs provide Veterans, Service members, Reservists and certain family members with educational resources. These programs are meant to assist in the readjustment to civilian life, to help the armed forces both recruit and retain members and to provide the opportunity to enhance the Nation's competitiveness through the development of a more highly educated and productive workforce. Includes Chapters 30, 33, 35, 1606 and 1607 and the Post-Vietnam Era Veterans Education Account.

Manage Higher Education Benefit refers to education beyond the secondary level; specifically to education provided by a college or university. Veteran, Family and Survivor Education programs provide Veterans, Service members, Reservists and certain family members with educational resources. These programs are meant to assist in the readjustment to civilian life, to help the armed forces both recruit and retain members and to provide the opportunity to enhance the Nation's competitiveness through the development of a more highly educated and productive workforce. Includes Chapters 30, 33, 35, 1606 and 1607 and the Post-Vietnam Era Veterans Education Account.

Manage Housing Assistance for Veterans Benefit

Manage Housing Assistance Benefit includes programs aimed at providing temporary or permanent housing for Veterans and their families. Includes programs to prevent or eliminate homelessness (HUD-VASH, Homeless Providers Grant and Per Diem Program, Supportive Services for Low Income Veterans and Families (SSVF), Justice Outreach Homelessness Prevention Initiative / Justice outreach program as well as VA's Housing (Loan Guarantee) Program. The Loan Guarantee Program helps eligible Veterans, active duty personnel, surviving spouses, and members of the reserve and National Guard purchase, retain and adapt homes, it also includes the Native American Veterans Housing Loan Program.)

Manage Housing Assistance Benefit includes programs aimed at providing temporary or permanent housing for Veterans and their families. Includes programs to prevent or eliminate homelessness (HUD-VASH, Homeless Providers Grant and Per Diem Program, Supportive Services for Low Income Veterans and Families (SSVF), Justice Outreach Homelessness Prevention Initiative / Justice outreach program as well as VA's Housing (Loan Guarantee) Program. The Loan Guarantee Program helps eligible Veterans, active duty personnel, surviving spouses, and members of the reserve and National Guard purchase, retain and adapt homes, it also includes the Native American Veterans Housing Loan Program.)


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Manage Inventory of Asset Line of Business No Change

Manage Labor Relation Line of Business No Change

Line of Business Updated

Manage Logistic Line of Business No Change

Manage Human Resources Development

Manage Human Resources Development designs, develops, and implements a comprehensive employee development approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This component includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development programs; and evaluating the overall effectiveness of the agency’s employee development approach.

Manage Human Resources Development designs, develops, and implements a comprehensive employee development approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This component includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development programs; and evaluating the overall effectiveness of the agency’s employee development approach.

Manage Inventory of Asset refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.

Manage Inventory of Asset refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.

Manage Labor Relation manages the relationship between the agency and its unions and bargaining units. This includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.

Manage Labor Relation manages the relationship between the agency and its unions and bargaining units. This includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.

Manage Life & Traumatic Injury Insurance Benefit

Manage Life & Traumatic Injury Insurance Benefit provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to lost or impaired insurability resulting from military service. In addition, provides universally available life insurance benefits to Service members and their families as well as traumatic injury protection insurance for Service members. Includes: USGLI, NSLI, VSLI, VRI, SGLI, VGLI, FSGLI, SDVI and TSGLI.

Manage Life & Traumatic Injury Insurance Benefit provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to lost or impaired insurability resulting from military service. In addition, provides universally available life insurance benefits to Servie memebers and their familities as well as traumatic injury protection insurance for Service members. Includes: USGLI, NSLI, VSLI, VRI, SGLI, VGLI, FSGLI, SDVI and TSGLI.

Manage Logistic involves the planning and tracking of personnel and their resources in relation to their availability and location.

Manage Logistic involves the planning and tracking of personnel and their resources in relation to their availability and location.


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Manage Memorial Benefit Line of Business No Change


Manage Partnerships Line of Business No Change

Manage Payment Line of Business No Change

Manage Pension Benefit Line of Business Updated

Manage Memorial Benefit includes furnishing lasting tributes that commemorates a Veteran’s service such as headstones and markers for the graves of eligible persons in national, state or tribal government Veterans cemeteries and private cemeteries and furnishing flags and Presidential Memorial Certificates to families of deceased Veterans.

Manage Memorial Benefit includes furnishing lasting tributes that commemorates a Veteran’s service such as headstones and markers for the graves of eligible persons in national, state or tribal government Veterans cemeteries and private cemeteries and furnishing flags and Presidential Memorial Certificates to families of deceased Veterans.

Manage Official Information Dissemination

Manage Official Information Dissemination includes all efforts to provide official government information to external stakeholders through the use of various types of media, such as video, paper, web, etc.

Manage Official Information Dissemination includes all efforts to provide official government information to external stakeholders through the use of various types of media, such as video, paper, web, etc.

Manage Partnerships involves the management and coordination of federal government relationships with other federal organizations, state, local, tribal and volunteer NGOs and individuals, as well as international governments and private sector organizations to achieve mission objectives.

Manage Partnerships involves the management and coordination of federal government relationships with other federal organizations, state, local, tribal and volunteer NGOs and individuals, as well as international governments and private sector organizations to achieve mission objectives.

Manage Payment includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims.

Manage Payment includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims.

Manage Pension Benefits involves the development and management of retirement benefits and income security for eligible wartime Veterans who have attained age 65 or are permanently and totally disabled as a result of a disability not related to military service and to eligible surviving spouses and dependent children of deceased wartime Veterans. Includes: Improved Law pensions (current), prior law pensions (closed since 1979) and old law pensions (closed since 1960).

Manage Pension Benefits involves the development and management of retirement benefits and income security for eligible wartime Veterans who have attained age 65 or are permanently and totally disabled as a result of a disability not related to mility service and to eligible surviving spouses and dependent children of deceased wartime Veterans. Includes: Improved Law pensions (current), prior law pensions (closed sice 1979) and old law pensions (closed since 1960).


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Manage Physical & Personnel Security Line of Business No Change

Manage Product Outreach Line of Business No Change

Manage Public Health Line of Business No Change

Manage Service Recovery Line of Business No Change

Manage Staffing and Recruiting Service Line of Business No Change

Manage Physical & Personnel Security involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under the “Information Systems Security” Component.

Manage Physical & Personnel Security involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under the “Information Systems Security” Component.

Manage Product Outreach relates to the marketing of government services products, and programs to the general public in an attempt to promote awareness and increase the number of customers/beneficiaries of those services and programs.

Manage Product Outreach relates to the marketing of government services products, and programs to the general public in an attempt to promote awareness and increase the number of customers/beneficiaries of those services and programs.

Manage Public Health provides strategies to improve health by focusing on the well-being of the Veterans and VA health staff communities. This includes developing and implementing public health policy that promotes disease prevention, risk reduction and improved health for the community. Functions also include surveillance and epidemiology assessments. Public health functions are also used to decrease health disparities and improve health outcomes in sub-populations of Veterans, such as women Veterans.

Manage Public Health provides strategies to improve health by focusing on the well-being of the Veterans and VA health staff communities. This includes developing and implementing public health policy that promotes disease prevention, risk reduction and improved health for the community. Functions also include surveillance and epidemiology assessments. Public health functions are also used to decrease health disparities and improve health outcomes in sub-populations of Veterans, such as women Veterans.

Manage Service Recovery involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs.

Manage Service Recovery involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs.

Manage Staffing and Recruiting Service establishes procedures for recruiting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This component includes: developing a staffing strategy and plan; establishing an applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.

Manage Staffing and Recruiting Service establishes procedures for recruiting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This component includes: developing a staffing strategy and plan; establishing an applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.


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Manage Survivor Compensation Benefit Line of Business No Change

Manage Travel Service Line of Business No Change

Manage User Fee Collection Line of Business No Change

Manage VA Asset Sales Line of Business No Change


Manage Vocational Education Benefit Line of Business No Change

Manage Workplace Policy Line of Business No Change

Manage Survivor Compensation Benefit and services directly to surviving spouses, dependent children and dependent parents in recognition of the economic loss caused by the veteran's death during active military service or, subsequent to discharge from military service, as a result of a service-connected disability, workload, utilization, and fraud/abuse efforts.

Manage Survivor Compensation Benefit and services directly to surviving spouses, dependent children and dependent parents in recognition of the economic loss caused by the veteran's death during active military service or, subsequent to discharge from military service, as a result of a service-connected disability, workload, utilization, and fraud/abuse efforts.

Manage Travel Service involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.

Manage Travel Service involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.

Manage User Fee Collection involves the collection of fees assessed on individuals or organizations for the provision of VA services and for the use of VA goods or resources (i.e. co-payments, franchise fund fees, loan fees, etc.).

Manage User Fee Collection involves the collection of fees assessed on individuals or organizations for the provision of VA services and for the use of VA goods or resources (i.e. co-payments, franchise fund fees, loan fees, etc.).

Manage VA Asset Sales encompasses the activities associated with the acquisition, oversight, tracking, and sale of non-internal assets managed by the federal government with a commercial value and sold to the private sector.

Manage VA Asset Sales encompasses the activities associated with the acquisition, oversight, tracking, and sale of non-internal assets managed by the federal government with a commercial value and sold to the private sector.

Manage Veterans Affairs Business Mission

The Department of Veterans Affairs Capabilities Model (VACM) is based on the Federal Enterprise Architecture (FEA) Business Reference Model (BRM) . The VACM is made up of three categories – Services for Veterans and Eligible Beneficiaries, Support Delivery of Services and Management of Government Resources.

The Department of Veterans Affairs Capabilities Model (VACM) is based on the Federal Enterprise Architecture (FEA) Business Reference Model (BRM) . The VACM is made up of three categories – Services for Veterans and Eligible Beneficiaries, Support Delivery of Services and Management of Government Resources.

Manage Vocational Education Benefit refers to the education provided by a high school or college preparatory school; and vocational and technical education and training.

Manage Vocational Education Benefit refers to the education provided by a high school or college preparatory school; and vocational and technical education and training.

Manage Workplace Policy includes all activities required to develop and disseminate workplace policies such as dress codes, time reporting requirements, telecommuting, etc.

Manage Workplace Policy includes all activities required to develop and disseminate workplace policies such as dress codes, time reporting requirements, telecommuting, etc.


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Management of Government Records FEA BRM No Change

Management of Government Records BPMN Process No Change

Mapping / Geospatial FEA BRM No Change

Mapping / Geospatial BPMN Process No Change

Mark Ready-to-Rate in MAP-D BPMN Process Mark Ready-to-Rate in MAP-D. Mark Ready-to-Rate in MAP-D. No Change

Mark Ready-to-Rate in VBMS-R BPMN Process Mark Ready-to-Rate in VBMS-R. Mark Ready-to-Rate in VBMS-R. No Change

Marker Application/ Order Record BPMN Process No Change

Marker Application/ Order Record Data Object No Change


Management and Communication Service

The Management and Communications Service oversees the writing of official statements, press releases, speeches, biographies, fact sheets, and other materials for NCA. It also plans major NCA special ceremonies and activities, such as dedications and groundbreaking ceremonies for the opening of new national cemeteries, and the annual national conference.

Management of Government Records involves the management and stewardship of a type of information by the federal government in order to facilitate communication and information archival. This classification and taxonomic processes that links logical data and information sets.




Provide for the representation of mapping and geospatial information through the use of attributes such as zip code, country code, elevation, natural features and other spatial measures.




Marker Application/Order Record

This artifact contains header information from Form 1330 reviewed during eligibility determination.



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Data Object No Change

Marker Order BPMN Process This order is for a gravestone or marker. This order is for a gravestone or marker. No Change

Marker Order Data Object This order is for a gravestone or marker. This order is for a gravestone or marker. No Change

Marker Orders Message Flow This is the bulk order for gravestones or markers sent. This is the bulk order for gravestones or markers sent. No Change

Marker Orders BPMN Process This is the bulk order for gravestones or markers sent. This is the bulk order for gravestones or markers sent. No Change

Master Record BPMN Process The master record grants access to review the claim. The master record grants access to review the claim. No Change

Master Record Data Object The master record grants access to review the claim. The master record grants access to review the claim. No Change

Master Records and Payments BPMN Process The IPS is Updated with any modified information at the end of the day. No Change

Master Records and Payments Data Object The IPS is Updated with any modified information at the end of the day. No Change

McKinney-Vento Act LRP No Change

MDM Acronym Mobile Device Management Mobile Device Management No Change

MDWS BPMN Process No Change

Marker Application/Order Record



The IPS is Updated with any modified information at the end of the day.

The IPS is Updated with any modified information at the end of the day.

Medical Domain Web Services (MDWS) Is a suite of Service Oriented Architecture (SOA) middle-tier web services that exposes medical domain functionality, Medical Domain Objects (MDO). MDWS is equipped with the capacity to virtualize any legacy Veterans Health Information Systems and Technology Architecture (VistA) Remote Procedure Call (RPC) as a web service. A web service is an Application Programming Interface (API), which uses Simple Object Access Protocol (SOAP), the standardized protocol to communicate with subscribed client applications.



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MDWS Service No Change

MDWS - BMS System Interface Information exchanged from MDWS to BMS via web services. No Change

MDWS - SQWM System Interface Information exchanged from MDWS to SQWM via web services. No Change

MDWS - VistA System Interface Information exchanged from MDWS to VistA via web services. No Change

Medicaid FEA BRM No Change

Medicaid BPMN Process No Change

Medical Bill BPMN Process No Change

Medical Bill Data Object No Change

Medical Bill (Electronic) Message Flow This is an electronic copy of Veteran's medical bill. This is an electronic copy of Veteran's medical bill. No Change

Medical Bill (Electronic) BPMN Process This is an electronic copy of Veteran's medical bill. This is an electronic copy of Veteran's medical bill. No Change

Medical Bill (Paper) Message Flow This is the paper copy of Veteran's medical bill. This is the paper copy of Veteran's medical bill. No Change

Medical Bill (Paper) BPMN Process This is the paper copy of Veteran's medical bill. This is the paper copy of Veteran's medical bill. No Change



Information exchanged from MDWS to BMS via web services.

Information exchanged from MDWS to SQWM via web services.

Information exchanged from MDWS to VistA via web services.

Medicaid involves all activities related to the disbursement of Medicaid funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.




This is a scanned image of the medical bill and any associated documents retrieved for processing.





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Medical Coding Subject Area No Change

Medical Equipment Management Subject Area No Change

Medical Information Message Flow Medical information is used to help determine if Veteran is eligible or not. No Change

Medical Information BPMN Process Medical information is used to help determine if Veteran is eligible or not. No Change

Medical Coding contains data comprised of several systems of codes utilized by VHA to properly identify and define medical services, procedures, and diagnoses. Data within this domain includes codes from recognized and approved coding classification systems such as current editions of International Classification of Disease-Clinical Modification (ICD-CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS). The codes are used within VHA by healthcare providers, researchers, planners, and others for a variety of purposes including clinical studies, performance measurement, workload capture, cost determination, Veterans Equitable Resource Allocation (VERA), classifying morbidity and mortality, indexing hospital records by disease and operations, data storage and retrieval, and reimbursement. Within the Medical Coding domain is a grouper known as Diagnosis Related Group (DRG). This is a method of case mix adopted by the Federal government, and some other payers, as a prospective payment mechanism for hospital inpatients. It is a classification system that places patients with similar diseases into clinically-related groups. DRGs are used to determine reimbursement for hospitalized patients with health care coverage under Medicare and other major insurance companies. DRGs are assigned within the grouper using the principal diagnosis and up to eight additional diagnoses, the principal procedure and up to five additional procedure codes, age and gender, and discharge status. Medical Coding data, specifically the coding classification systems, is revised on a regular basis to remain up-to-date and compliant with regulations in regard to patient classification and billing for reimbursement.

Medical Coding contains data comprised of several systems of codes utilized by VHA to properly identify and define medical services, procedures, and diagnoses. Data within this domain includes codes from recognized and approved coding classification systems such as current editions of International Classification of Disease-Clinical Modification (ICD-CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS). The codes are used within VHA by healthcare providers, researchers, planners, and others for a variety of purposes including clinical studies, performance measurement, workload capture, cost determination, Veterans Equitable Resource Allocation (VERA), classifying morbidity and mortality, indexing hospital records by disease and operations, data storage and retrieval, and reimbursement. Within the Medical Coding domain is a grouper known as Diagnosis Related Group (DRG). This is a method of case mix adopted by the Federal government, and some other payers, as a prospective payment mechanism for hospital inpatients. It is a classification system that places patients with similar diseases into clinically-related groups. DRGs are used to determine reimbursement for hospitalized patients with health care coverage under Medicare and other major insurance companies. DRGs are assigned within the grouper using the principal diagnosis and up to eight additional diagnoses, the principal procedure and up to five additional procedure codes, age and gender, and discharge status. Medical Coding data, specifically the coding classification systems, is revised on a regular basis to remain up-to-date and compliant with regulations in regard to patient classification and billing for reimbursement.

Medical information is used to help determine if Veteran is eligible or not.

Medical information is used to help determine if Veteran is eligible or not.


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Medical Legal Affairs Organizational Unit No Change

Medical Records Message Flow Medical information is used to assist in entitlement determination. No Change

Medical Records BPMN Process Medical information is used to assist in entitlement determination. No Change

Medicare FEA BRM No Change

Medicare BPMN Process No Change

Medication Administration Subject Area No Change

Medication Order Message Flow This is an electronic form containing patient information and the prescription order. No Change

Medication Order BPMN Process No Change

Medication Order BPMN Process This is an electronic form containing patient information and the prescription order. No Change

The Office of Medical Legal Affairs was established to facilitate VHA’s support of the Health Care Quality Improvement Act of 1986, which established an HHS system to track practitioners on whose behalf a malpractice claim has been paid.

The Office of Medical Legal Affairs was established to facilitate VHA’s support of the Health Care Quality Improvement Act of 1986, which established an HHS system to track practitioners on whose behalf a malpractice claim has been paid.

Medical information is used to assist in entitlement determination.

Medical information is used to assist in entitlement determination.

Medicare involves all activities related to the disbursement of Medicare funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.




Medication Administration contains data related to the practice of administering medications. Data includes all elements needed to track medication from dispensing to administration These elements include patient receiving medication, medication dispensed, route medication administered, time provided, as well as dosage. This data enables tracking and audit trails to ensure patients receive the right medication at the right time. The data helps to improve accuracy, prevent errors, and generate online records of medication administration. Medication Administration is closely related to Pharmacy and Order Management domains.

Medication Administration contains data related to the practice of administering medications. Data includes all elements needed to track medication from dispensing to administration These elements include patient receiving medication, medication dispensed, route medication administered, time provided, as well as dosage. This data enables tracking and audit trails to ensure patients receive the right medication at the right time. The data helps to improve accuracy, prevent errors, and generate online records of medication administration. Medication Administration is closely related to Pharmacy and Order Management domains.

This is an electronic form containing patient information and the prescription order.



This is an electronic form containing patient information and the prescription order.


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Medication Order Data Object No Change

Medication Scan Message Flow This is a bar code scan of medications administered to the patient. No Change

Medication Scan BPMN Process This is a bar code scan of medications administered to the patient. No Change

MedVA - NwHIN System Interface Information exchanged from MedVA to NwHIN via web services. No Change

MedVA System BPMN Process No Change

MedVA System System No Change

Memorial Benefit Case Subject Area No Change

Memorial Programs Service Organizational Unit No Change

Memorial Service Networks Organizational Unit No Change



This is a bar code scan of medications administered to the patient.

This is a bar code scan of medications administered to the patient.

Information exchanged from MedVA to NwHIN via web services.

This system serves as a placeholder system for MedVA. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”




The Memorial Programs Services provides headstones, markers, medallions, and Presidential Memorial Certificates to eligible Veterans and family members.

The Memorial Programs Services provides headstones, markers, medallions, and Presidential Memorial Certificates to eligible Veterans and family members.

The Memorial Service Networks (MSNs) monitor all aspects of national cemetery operations, evaluate procedures for effectiveness, initiate improvements, and make appropriate adjustments to accommodate changing program demands. They also ensure efficient and effective operation of cemeteries by providing a management perspective on program-planning actions, such as forecasted rates of interments, feasibility of new cemeteries, further development of existing cemeteries and availability of resources.

The Memorial Service Networks (MSNs) monitor all aspects of national cemetery operations, evaluate procedures for effectiveness, initiate improvements, and make appropriate adjustments to accommodate changing program demands. They also ensure efficient and effective operation of cemeteries by providing a management perspective on program-planning actions, such as forecasted rates of interments, feasibility of new cemeteries, further development of existing cemeteries and availability of resources.


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Memorial Symbol Subject Area No Change

Mental Health Subject Area No Change

Meta Data Management FEA BRM Support the maintenance and administration of data that describes data No Change

Meta Data Management BPMN Process Support the maintenance and administration of data that describes data No Change

MHS Acronym Military Health System Military Health System No Change

MILITARY PERSON Subject Area No Change

LRP No Change

Military Records Message Flow Military service information is used to verify eligibility. Military service information is used to verify eligibility. No Change

Mental Health contains data for both clinical and administrative patient care activities in order to provide comprehensive, evidence-based mental health services. It includes psychological and neuropsychological testing and scoring information from psychological tests, interviews, and rating scales used by healthcare providers to assess and treat the patient. The domain encompasses assessment, diagnosis and treatment. Data subjects include psychotherapy, psychosociology, health psychology, psychogeriatrics, vocational rehabilitation and addictive disorders, as well as information on suicide prevention and homelessness. The health and demographics of patients who have been prescribed clozapine is tracked by the National Clozapine Coordinating Center. The data in the Mental Health domain is also used by Mental Health Managers to evaluate clinical productivity, monitor and improve quality of care and trend various patient care events.

Mental Health contains data for both clinical and administrative patient care activities in order to provide comprehensive, evidence-based mental health services. It includes psychological and neuropsychological testing and scoring information from psychological tests, interviews, and rating scales used by healthcare providers to assess and treat the patient. The domain encompasses assessment, diagnosis and treatment. Data subjects include psychotherapy, psychosociology, health psychology, psychogeriatrics, vocational rehabilitation and addictive disorders, as well as information on suicide prevention and homelessness. The health and demographics of patients who have been prescribed clozapine is tracked by the National Clozapine Coordinating Center. The data in the Mental Health domain is also used by Mental Health Managers to evaluate clinical productivity, monitor and improve quality of care and trend various patient care events.

Support the maintenance and administration of data that describes data

Support the maintenance and administration of data that describes data

A veteran or current member of the United States Armed Forces that are entitled to VA services or have a relationship VA services recipient. If the individual is the primary participant, the individual is entitled to VA services through current or past military service or as a decedent.

A veteran or current member of the United States Armed Forces that are entitled to VA services or have a relationship VA services recipient. If the individual is the primary participant, the individual is entitled to VA services through current or past military service or as a decedent.

Military Quality of Life and Veterans Affairs Appropriations Act, 2006


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Military Records BPMN Process Military service information is used to verify eligibility. Military service information is used to verify eligibility. No Change

MILITARY SERVICE Subject Area No Change

Military Service History Message Flow Veteran?s military service history (DD-214) is retrieved in order to verify eligibility. Updated

Military Service History BPMN Process Veteran?s military service history (DD-214) is retrieved in order to verify eligibility. Updated

Message Flow No Change


Military Service Record Message Flow Veteran service information is retrieved for the eligibility determination. No Change

Military Service Record BPMN Process Veteran service information is retrieved for the eligibility determination. No Change

Monitor Collections BPMN Process Monitor collections of payment in this process step. Monitor collections of payment in this process step. No Change

Monitor Patient BPMN Process Automatically record patient diagnostics in this process step. No Change

Monthly Premium BPMN Process Updated

Monthly Premium Data Object Updated

MOU Acronym Memorandum of Understanding Memorandum of Understanding No Change

MOU/A Acronym Memorandum of Understanding or Agreement Memorandum of Understanding or Agreement No Change

MP Acronym Media Protection Media Protection No Change

Information about the participant’s service in the military. This includes the dates of active duty or type of discharge.

Information about the participant’s service in the military. This includes the dates of active duty or type of discharge.

Veteran's military service history (DD-214) is retrieved in order to verify eligibility.

Veteran's military service history (DD-214) is retrieved in order to verify eligibility.

Military Service History (DD-214) Image

This is a scanned image of the DD-214, which includes military service history of deceased Veteran.


Military Service History (DD-214) Image



Veteran service information is retrieved for the eligibility determination.

Veteran service information is retrieved for the eligibility determination.

Automatically record patient diagnostics in this process step.

Monthly premiums are deducted from the Veteran?s VA compensation checks and recorded. This may go to DFAS or HINES CDI - SSN, NAME, (Mandatory)

Monthly premiums are deducted from the Veteran's VA compensation checks and recorded. This may go to DFAS or HINES CDI - SSN, NAME, (Mandatory)

Monthly premiums are deducted from the Veteran?s VA compensation checks and recorded. This may go to DFAS or HINES CDI - SSN, NAME, (Mandatory)

Monthly premiums are deducted from the Veteran's VA compensation checks and recorded. This may go to DFAS or HINES CDI - SSN, NAME, (Mandatory)


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MPI BPMN Process No Change

MPI Service No Change

MPI - SQWM System Interface Information exchanged from MPI to SQWM via web services. No Change

MQTT Acronym Message Queuing Telemetry Transport Message Queuing Telemetry Transport No Change

MS Acronym Microsoft Microsoft No Change

MSN Coordinators Organizational Unit Deleted

MTF Acronym Medical Treatment Facility Medical Treatment Facility No Change

MVI BPMN Process No Change

MVI System No Change

MVI Acronym Master Veteran Index Master Veteran Index No Change

The Master Patient Index (MPI) is a component of the Master Veteran Index (MVI), a database that holds over 17 million unique patient identity entries, populated from all VA facilities nationwide.1 The MVI matches/links system records together across VA systems. Among other patient information, the MVI maintains a Primary View of a patient including ICN, Name, SSN, DOB, and other important patient identity information. See the MVI Service Description, §5.4, for a complete list of Primary View traits.




Information exchanged from MPI to SQWM via web services.

As of June 28, 2010, the Master Veteran Index (MVI) database based on the enhanced Master Patient Index (MPI) is the authoritative identity service within the VA, establishing, maintaining and synchronizing identities for VA clients, Veterans and beneficiaries





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MVI - BOSS System Interface Information exchanged from MVI to BOSS via web services. No Change

MVI - SSA System System Interface Information exchanged from MVI to SSA System via web services. No Change

MVI - VETSNET System Interface Information exchanged from MVI to VETSNET via web services. No Change

MVI - VistA System Interface Information exchanged from MVI to VistA via web services. No Change

MVI - VONAPP System Interface Information exchanged from MVI to VONAPP via web services. No Change

MVNO Acronym Mobile Virtual Network Operator Mobile Virtual Network Operator No Change

My Pay - VATAS System Interface Information exchanged from My Pay to VATAS. Information exchanged from My Pay to VATAS. No Change

MyPay BPMN Process No Change

MyPay System No Change

MyPay - HRIS System Interface Information exchanged from MyPay to HRIS. Information exchanged from MyPay to HRIS. No Change

myPay Changes BPMN Process This consists of any pay changes the employee makes. No Change

myPay Changes Data Object This consists of any pay changes the employee makes. No Change

MYPG Acronym Multi-Year Programming Guidance Multi-Year Programming Guidance No Change

NACI Message Flow This is the National Agency Check and Inquiries that is confirmed in PIPS. No Change

NACI BPMN Process This is the National Agency Check and Inquiries that is confirmed in PIPS. No Change

NACI Record Message Flow No Change

NACI Record BPMN Process No Change

Information exchanged from MVI to BOSS via web services.

Information exchanged from MVI to SSA System via web services.

Information exchanged from MVI to VETSNET via web services.

Information exchanged from MVI to VistA via web services.

Information exchanged from MVI to VONAPP via web services.

The Defense Finance and Accounting Service’s (DFAS) myPay is an innovative, automated system that puts you in control of processing certain discretionary pay data items without using paper forms. You can also get your pay and tax statements, and travel advice of payment using myPay.




This consists of any pay changes the employee makes.

This consists of any pay changes the employee makes.

This is the National Agency Check and Inquiries that is confirmed in PIPS.

This is the National Agency Check and Inquiries that is confirmed in PIPS.


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NARA BPMN Process No Change

NARA System Node No Change

NARA Acronym National Archive and Records Administration National Archive and Records Administration No Change

NARA Stakeholder National Archives and Records Administration National Archives and Records Administration No Change

NARA Directive 1571 LRP No Change

National Activations Office Organizational Unit No Change

National Cemetery Administration Organizational Unit No Change

National Cemetery Burial Schedule BPMN Process No Change

National Cemetery Burial Schedule Data Object No Change

National Cemetery Schedule (Closeout) BPMN Process No Change

National Cemetery Schedule (Closeout) Data Object No Change

The VBMS claims processing workflow is initiated when a Veteran User (or a Regional Office User on behalf of a veteran) submits a paper claim. NARA’s KOFAX service scans the paper claims, creates claim images and claim metadata. This data is then forwarded to VBMS using a standard web services interface from NARA’s KOFAX service to the KOFAX adapter that comes out-of-the-box with FileNet.




The national Activations Office is responsible for developing policy recommendations, templates, and best practices involving the activation of major projects including new and replacement medical centers, Health Care Centers and Community-Based Outpatient Clinic.

The national Activations Office is responsible for developing policy recommendations, templates, and best practices involving the activation of major projects including new and replacement medical centers, Health Care Centers and Community-Based Outpatient Clinic.

The National Cemetery Administration (NCA) honors Veterans and their families with final resting places in national shrines, and with lasting tributes that commemorate their service and sacrifice to our Nation.

The National Cemetery Administration (NCA) honors Veterans and their families with final resting places in national shrines, and with lasting tributes that commemorate their service and sacrifice to our Nation.

This artifact updates the schedule of the day indicating which burials were completed and any variances.





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BPMN Process The day?s burial schedule for the cemetery is captured in this artifact. New

Data Object The day?s burial schedule for the cemetery is captured in this artifact. New


National Center for Patient Safety Organizational Unit No Change

LRP No Change

LRP No Change

LRP No Change

National Environmental Policy Act LRP No Change

LRP No Change



LRP No Change

National CemeteryBurial Schedule

National CemeteryBurial Schedule

National Center for Organizational Development

National Center for Organization Development (NCOD) supports efforts to impact the overall organizational culture of VHA, supporting the development and sustainment of healthy organizations where employees want to work and Veterans want to receive services.

National Center for Organization Development (NCOD) supports efforts to impact the overall organizational culture of VHA, supporting the development and sustainment of healthy organizations where employees want to work and Veterans want to receive services.

The National Center for Patient Safety (NCPS) assures patient care is safe, preventable harm is reduced, and safety risks are eliminated.

The National Center for Patient Safety (NCPS) assures patient care is safe, preventable harm is reduced, and safety risks are eliminated.

National Communications Directive 3-10

National Communications System Directive (NCSD) 3-10, Dec. 8, 2006.

National Continuity Policy Implementation Plan (NCPIP), August 2007

National Incident Management System, U.S. Department of Homeland Security, Decem

National Non-VA Medical Care Program Office

National Non-VA Medical Care Program Office (NNPO) provides administrative support and guidance to VHA CBO on the business aspects of Non-VA Medical Care operations. NNPO assists with the development of non-VA medical care related regulations located in Title 38 CFR Part 17, and provides concurrence and comment as requested by other entities within and outside of VA regarding policy, regulation, or statute pertaining to non-VA medical care. NNPO disseminates business process guidance and supports the Business Systems Management (BSM) Office, which is responsible for the business development and maintenance of the Vista Fee, Central Fee, Fee Payment Processing System, and Fee Basis Claims Systems (FBCS).

National Program Office for Sterile Processing

National Program Office for Sterile Processing ensures the safety of Veterans by developing national policy and oversight of all sterile processing and high-level disinfection activities for critical and semi-critical reusable medical equipment.

National Program Office for Sterile Processing ensures the safety of Veterans by developing national policy and oversight of all sterile processing and high-level disinfection activities for critical and semi-critical reusable medical equipment.

National Response Framework, January 2008


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National Service Desk Organizational Unit Updated

LRP No Change

National Surgery Office Organizational Unit No Change

National Veterans Outreach Office Organizational Unit Updated

Navigation FEA BRM No Change

Navigation BPMN Process No Change

NCA BPMN Process No Change

NCA System Node No Change

NCA Acronym National Cemetery Administration National Cemetery Administration No Change

NCA Stakeholder National Cemetery Administration National Cemetery Administration No Change

NSD manages all IT Tier One Service/Help Desk functions within OIT, including service requests, incidents and problems, and functions as third-line support for resolution of issues related to enterprise applications, systems, and other resources; It continues to be responsible for outage reporting, information dissemination, and data collection. It provides support in emergency situations (i.e., hurricanes, data calls, etc.) in a timely manner.

National Service Desk develops and manages processes for all VA IT service requests, changes, incidents and problems that must be categorized, prioritized, logged, and tracked to provide an enterprise-view of support.

National Strategy for Homeland Security

National Surgery Office develops and implements policy, executes clinical oversight and provides guidance for all VHA surgical programs.

National Surgery Office develops and implements policy, executes clinical oversight and provides guidance for all VHA surgical programs.

The National Veterans Outreach Office coordinates outreach program activities and related communications efforts throughout the Department of Veterans Affairs to increase Veterans' awareness and confidence in VA's health care, benefits, and services.

The National Veterans Outreach Office coordinates outreach program activities and related communications efforts throughout the Department of Veterans Affairs to increase Veterans’ awareness and confidence in VA’s health care, benefits, and services.

Navigation includes all means for the representation of position information through the use of attributes such as elevation, latitude, and longitude coordinates. This includes land-based and space-based geo-positioning technologies and services.




NCA honors Veterans and their families with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation. (source: VA Intranet)





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NCAT BPMN Process No Change

NCAT System No Change

NCAT - BHIE System Interface Information exchanged from NCAT to BHIE. Information exchanged from NCAT to BHIE. No Change

NCAT - CVIX System Interface Information exchanged from NCAT to CVIX via web services. No Change

NCS Acronym National Communications System National Communications System No Change

NCVAS Acronym National Center for Veterans Statistics and Analysis National Center for Veterans Statistics and Analysis No Change

NDP Acronym National Data Processing National Data Processing No Change

Neurocognitive Assessment Tool is used to monitor neurocognitive symptoms in patients. The objective of NCAT is to enable baseline and post-event screening of possible mild traumatic brain injuries across all Services at all echelons of care, including all levels of Theater and the Sustaining Base. NCAT was selected by DoD to provide a capability for early assessment, supporting diagnosis and monitoring patients with possible mTBI. The objective is to make NCAT available to the clinical community to aid in early detections/diagnosis of mTBI.




Information exchanged from NCAT to CVIX via web services.


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Nephrology Subject Area No Change

Neurology Subject Area No Change

NFC Acronym Near Field Communication Near Field Communication No Change

NHIE Acronym Nationwide Health Information Exchange Nationwide Health Information Exchange No Change

NIDS Acronym Network Intrusion Detection System Network Intrusion Detection System No Change

NIEM Acronym National Information Exchange Model National Information Exchange Model No Change

NIH Systems BPMN Process No Change

NIH Systems System No Change

Nephrology is the clinical specialty that focuses on the diseases and function of the kidney. This concerns diagnosis and treatment of kidney diseases including electrolyte disturbance and hypertension and the care of those patients requiring dialysis and renal transplant. Some common disorders of the kidney include lupus, polycystic kidney, acute or chronic renal failure, hematuria, proteinuria, kidney stones, hypertension, and disorders of electrolytes.

Nephrology is the clinical specialty that focuses on the diseases and function of the kidney. This concerns diagnosis and treatment of kidney diseases including electrolyte disturbance and hypertension and the care of those patients requiring dialysis and renal transplant. Some common disorders of the kidney include lupus, polycystic kidney, acute or chronic renal failure, hematuria, proteinuria, kidney stones, hypertension, and disorders of electrolytes.

Neurology is a clinical specialty that focuses primarily on disorders of the nervous system. Neurology deals with the diagnosis and treatment of all categories of disease involving the central, peripheral, and autonomic nervous systems. Some of the common nervous system disorders include stroke, epilepsy, neuromuscular, sleep medicine, pain management and movement disorders.

Neurology is a clinical specialty that focuses primarily on disorders of the nervous system. Neurology deals with the diagnosis and treatment of all categories of disease involving the central, peripheral, and autonomic nervous systems. Some of the common nervous system disorders include stroke, epilepsy, neuromuscular, sleep medicine, pain management and movement disorders.

This system serves as a placeholder system for the National Institutes of Health. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”





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NIH Systems - HMP System Interface Information exchanged from NIH Systems to HMP via web services. No Change

NIH Systems - PCRT System Interface Information exchanged from NIH Systems to PCRT. Information exchanged from NIH Systems to PCRT. No Change

NIST Acronym National Institute of Standards and Technology National Institute of Standards and Technology No Change

No Rehabilitation Act of 1973 LRP No Change

LRP Deleted

LRP No Change

NOD Receipt and Appeals Information BPMN Process Initial entry of appeals case including confirmation of NOD receipt. No Change

NOD Receipt and Appeals Information Data Object Initial entry of appeals case including confirmation of NOD receipt. No Change

Non-governmental Organization Office Organizational Unit Updated

Nonproliferation and Threat Reduction FEA BRM No Change

Information exchanged from NIH Systems to HMP via web services.

No Rehabilitation Act of 1973, as amended by the American Disability Act

No Rehabilitation Act of 1973, as amended by the American Disability Act Amendme

Initial entry of appeals case including confirmation of NOD receipt.

Initial entry of appeals case including confirmation of NOD receipt.

The Non-governmental Organization (NGO) Office promotes and advances strategic partnerships between VA and NGOs through consultation, resource sharing, and collaborative opportunities that benefit VA, Veterans, their families, caregivers, survivors, and other beneficiaries.

The Non-governmental Organization (NGO) Office promotes, facilitates, and advances relationships between VA and NGOs through consultation, data sharing, and collaborative opportunities that benefit VA, Veterans, their families, and survivors.

Nonproliferation and Threat Reduction encompasses the activities necessary to limit or prevent the spread of materials, technology, or expertise relating to weapons of mass destruction; advance the technologies to detect the proliferation of weapons of mass destruction worldwide; and eliminate or secure inventories of surplus fissile materials and infrastructure usable for nuclear weapons, while working closely with its federal, international, and regional partners.



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Nonproliferation and Threat Reduction BPMN Process No Change

Non-VA Care Support Office Organizational Unit Deleted

Notice of Award Message Flow This is the publication of awarded vendor. This is the publication of awarded vendor. No Change

Notice of Award BPMN Process This is the publication of awarded vendor. This is the publication of awarded vendor. No Change

Notice of Bill BPMN Process This is a notice that a bill has been sent. This is a notice that a bill has been sent. No Change

Notice of Bill Data Object This is a notice that a bill has been sent. This is a notice that a bill has been sent. No Change

Notice of Denial Message Flow This letter explains why the Veteran is not eligible for VGLI payment. No Change

Notice of Denial BPMN Process This letter explains why the Veteran is not eligible for VGLI payment. No Change

Notice of Disagreement (NOD) Message Flow No Change

Notice of Disagreement (NOD) BPMN Process The NOD documents Veteran?s disagreement with rating decision and the desire to appeal. Updated

Notice of Disagreement (NOD) BPMN Process No Change

Notice of Disagreement (NOD) Data Object The NOD documents Veteran?s disagreement with rating decision and the desire to appeal. Updated

Notice of Disbursement Message Flow This is an entry into the accounts receivable general ledger updating or closing the debt. No Change

Notice of Disbursement BPMN Process This is an entry into the accounts receivable general ledger updating or closing the debt. No Change

Notice of Extension Message Flow This is a notice of SGLI coverage extension. This is a notice of SGLI coverage extension. No Change

Notice of Extension BPMN Process This is a notice of SGLI coverage extension. This is a notice of SGLI coverage extension. No Change

Notice of Value Message Flow This is the confirmation of the appraisal and issuance of a notice of value. No Change

Notice of Value BPMN Process This is the confirmation of the appraisal and issuance of a notice of value. No Change



Non-VA Care Support Office (NVCSO) develops and functionally maintains contractual relationships with a variety of non-VA (private sector) providers and health care systems across the nation promoting health and safety quality metrics and price competition.

This letter explains why the Veteran is not eligible for VGLI payment.

This letter explains why the Veteran is not eligible for VGLI payment.

The NOD documents Veteran's disagreement with rating decision and the desire to appeal.

The NOD documents Veteran's disagreement with rating decision and the desire to appeal.

This is an entry into the accounts receivable general ledger updating or closing the debt.

This is an entry into the accounts receivable general ledger updating or closing the debt.

This is the confirmation of the appraisal and issuance of a notice of value.

This is the confirmation of the appraisal and issuance of a notice of value.


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Notifcation of Discharge Message Flow New

Notifcation of Discharge BPMN Process New

LRP No Change

LRP No Change

Notify Applicant BPMN Process Receive PIV Card request and send notice of request to Applicant in this process step. No Change

Notify DI&S BPMN Process Send DI&S premium request for VGLI and notice of extension in this process step. No Change

Notify HR BPMN Process No Change

Notify Next of Kin BPMN Process No Change

Notify Veteran BPMN Process In this process step, notify Veteran of eligibility or ineligibility. No Change

Notify Veterans of Ineligibility BPMN Process Notify Veteran of ineligibility in this process step. Notify Veteran of ineligibility in this process step. No Change

NPRC BPMN Process No Change

NPRC System Node No Change

NSC Acronym Nonservice-Connected (NSC) Pension Nonservice-Connected (NSC) Pension No Change

NSOC Acronym Network and Security Operations Center Network and Security Operations Center No Change

NSPD -51 National Continuity Policy LRP No Change

NSPD-51 LRP No Change

NSV Acronym National Survey of Veterans National Survey of Veterans No Change

NTP Acronym Network Time protocol Network Time protocol No Change

FEA BRM No Change

This is a notification updating the vacated bed to a cleaning status before it can be made available.

This is a notification updating the vacated bed to a cleaning status before it can be made available.

Notification and Federal Employee Antidiscrimination and Retaliation (No FEAR)

Notification and Federal Employee Antidiscrimination and Retaliation (No FEAR) A

Receive PIV Card request and send notice of request to Applicant in this process step.

Send DI&S premium request for VGLI and notice of extension in this process step.

In this process step, notify Veteran of eligibility or ineligibility.

Nuclear Emergency Management and Response

Nuclear Emergency Management and Response encompasses the Services associated with the planning, management and response to facility emergencies, and nuclear or radiological incidents within the United States or abroad, as well as operational planning and training to counter domestic and international nuclear terrorism.



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Nuclear Weapons Stockpile Oversight FEA BRM No Change

Nuclear Weapons Stockpile Oversight BPMN Process No Change

NUMI BPMN Process No Change

Nuclear Emergency Management and Response



Nuclear Weapons Stockpile and Oversight includes all processes around the counting, tracking, transferring, securing, and decommissioning of various weapons that contain nuclear materials.




The National Utilization Management Integration (NUMI) application is a web-based solution that automates utilization review assessment and outcomes. The Utilization Management (UM) Process is a tool used to ensure that patients are receiving the right care, at the right time, and in the right place. UM is both a quality and efficiency tool, as it is used to move patients efficiently through the VA systems to maximize use of resources. UM reviewers assess patient admissions and hospital stay days using standardized objective evidence-based clinical criteria to determine whether patients meet criteria for acute hospital care. NUMI integrates the InterQual Criteria from CERMe, a COTS product, with UM functionality to assess clinical appropriateness of care according to InterQual criteria and algorithms. It also integrates with VistA, which permits tight coupling between the patient management systems implemented within the VA and the UM function.



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NUMI System No Change

NUMI - NUMIService System Interface No Change

NUMIService BPMN Process No Change



The National Utilization Management Integration (NUMI) service retrieves patient information from the VistA application using the web service to manage this interface. This web service, NUMIService, retrieves data from VistA through remote procedure calls (RPCs). This retrieval is based on requests from the NUMI web application, to populate specific information in the NUMI database pertaining to a patient's record. MDWS encrypts communication between itself and VistA. The NUMIService is a MDWS web service configured to retrieve information for the various sites.



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NUMIService Service No Change

NUMIService - NUMI System Interface No Change

NUMIService - VistA System Interface Information exchanged from NUMIService to VistA via web services. No Change

Nurse's Discharge Progress Note Message Flow No Change

Nurse's Discharge Progress Note BPMN Process No Change

Nurse's Progress Note Message Flow This is a once-per-shift report capturing the patient's status. No Change

Nurse's Progress Note BPMN Process This is a once-per-shift report capturing the patient's status. No Change

Nursing Care Subject Area No Change



Information exchanged from NUMIService to VistA via web services.

This is a final progress note before patient is discharged; it may include physical assessments. This is a final progress note before patient is discharged; it may include physical assessments.

This is a final progress note before patient is discharged; it may include physical assessments. This is a final progress note before patient is discharged; it may include physical assessments.

This is a once-per-shift report capturing the patient's status.

This is a once-per-shift report capturing the patient's status.

Nursing Care contains data consisting of documentation of nursing assessments, care plans, and interventions. Nursing documentation is primarily recorded in healthcare notes, medication administration records, and flow sheets. This domain also includes administrative data including staff skill mix, workload (including overtime hours), turnover rates, professional training, nursing unit patient satisfaction data, clinical indicators and other data required by regulatory agencies. The Nursing Care domain is closely related and dependent on data in the domains of order management, healthcare documentation, healthcare encounters, pharmacy, and others.

Nursing Care contains data consisting of documentation of nursing assessments, care plans, and interventions. Nursing documentation is primarily recorded in healthcare notes, medication administration records, and flow sheets. This domain also includes administrative data including staff skill mix, workload (including overtime hours), turnover rates, professional training, nursing unit patient satisfaction data, clinical indicators and other data required by regulatory agencies. The Nursing Care domain is closely related and dependent on data in the domains of order management, healthcare documentation, healthcare encounters, pharmacy, and others.


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Nutrition & Food Subject Area No Change

NwHIN BPMN Process No Change

NwHIN System No Change

NwHIN Acronym Nationwide Health Information Network Nationwide Health Information Network No Change

NwHIN - INHS System Interface Information exchanged from NwHIN to INHS via web services. No Change

NwHIN - Kaiser System Interface Information exchanged from NwHIN to Kaiser System via web services. No Change

NwHIN - MedVA System Interface Information exchanged from NwHIN to MedVA via web services. No Change

NwHIN - NwHIN Partners System Interface Information exchanged from NwHIN to NwHIN Partners via web services. No Change

NwHIN - SSA System System Interface Information exchanged from NwHIN to SSA System via web services. No Change

NwHIN - VistA System Interface Information exchanged from NwHIN to VistA via web services. No Change

Nutrition & Food contains data to support wellness and medical nutrition therapy and preventative nutrition for veteran patients. Data includes patient nutrition screenings and food preferences; patient diet orders, tube feedings, and supplemental feeding orders; diet calculations and nutrient analysis of meals. This data helps nutrition professionals to provide effective and timely dietetic counseling and manage disease throughout the continuum of care. Food production, service, distribution, inventory and cost management information are used by nutrition managers to report workload such as number of meals and additional meals served; cost information such as cost per meal, tube feeding costs, and supplemental feeding costs; staffing information; and encounter data.

Nutrition & Food contains data to support wellness and medical nutrition therapy and preventative nutrition for veteran patients. Data includes patient nutrition screenings and food preferences; patient diet orders, tube feedings, and supplemental feeding orders; diet calculations and nutrient analysis of meals. This data helps nutrition professionals to provide effective and timely dietetic counseling and manage disease throughout the continuum of care. Food production, service, distribution, inventory and cost management information are used by nutrition managers to report workload such as number of meals and additional meals served; cost information such as cost per meal, tube feeding costs, and supplemental feeding costs; staffing information; and encounter data.

A ‘network of networks’ to connect diverse entities needing to exchange health information; a common, secure, nationwide, interoperable network for exchanging health information.




Information exchanged from NwHIN to INHS via web services.

Information exchanged from NwHIN to Kaiser System via web services.

Information exchanged from NwHIN to MedVA via web services.

Information exchanged from NwHIN to NwHIN Partners via web services.

Information exchanged from NwHIN to SSA System via web services.

Information exchanged from NwHIN to VistA via web services.


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NwHIN Partners BPMN Process No Change

NwHIN Partners System No Change

NwHIN Partners - NwHIN System Interface Information exchanged from NwHIN Partners to NwHIN via web services. No Change

NwHIN-C Acronym Nationwide Health Information Network Connect Nationwide Health Information Network Connect No Change

O&M Acronym Operations and Maintenance Operations and Maintenance No Change

OALC Acronym Office of Acquisition, Logistics, and Construction Office of Acquisition, Logistics, and Construction No Change

OALC Stakeholder No Change

OASIS Acronym Organization for the Advancement of Structured Information Standards No Change

Organizational Unit Occupational Safety and Health, and Green Environmental Management Systems No Change

OCS Acronym Office of Cyber Security Office of Cyber Security No Change

ODP Acronym Organizationally Defined Parameters Organizationally Defined Parameters No Change

of LRP New

OF-306 Message Flow No Change

OF-306 BPMN Process No Change

Office LRP New

Office of Acquisition Operations Organizational Unit Updated

NwHIN Partners are participants that exchange health data from state level exchanges, federal entities, public health entities, and geographically based health information organizations.




Information exchanged from NwHIN Partners to NwHIN via web services.

Organization for the Advancement of Structured Information Standards

Occupational Safety and Health, and Green Environmental Management Systems

Occupational Safety and Health, and Green Environmental Management Systems

The Executive Director of the Office of Acquisition Operations is the VA official head of the contracting activity (HCA) and directs acquisition, contracting and contract administration for VA’s Office of Acquisition Operations and VACO staff organizations, including OM, OHRA, and OIT.

The Executive Director of the Office of Acquisition Operations is the VA official “head of the contracting activity” (HCA) and directs acquisition, contracting and contract administration for VA’s Office of Acquisition Operations and VACO staff organizations, including OM, OHRA, and OIT.


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Office of Acquisition Program Support Organizational Unit No Change



Office of Administration Organizational Unit Updated

The Office of Acquisition Program Support manages acquisition human capital programs; manages the VA's supply fund; manages acquisition strategic planning and operational assessments; and integrates VA acquisition systems to achieve greater efficiency and effectiveness.

The Office of Acquisition Program Support manages acquisition human capital programs; manages the VA's supply fund; manages acquisition strategic planning and operational assessments; and integrates VA acquisition systems to achieve greater efficiency and effectiveness.

Office of Acquisition, Logistics and Construction

The Office of Acquisition, Logistics, and Construction provides a full range of innovative, cost-effective business solutions, and responsible services tailored to meet the ongoing and emerging needs of our customers in their support of America's Veterans and their families.

Office of Acquisition, Logistics, and Construction

The Office of Acquisition, Logistics, and Construction provides a range of innovative, cost-effective business solutions, and responsible services tailored to meet the ongoing and emerging needs of customers in support of America’s Veterans and their families.

The Office of Administration (O/A) provides support services to VACO organizations and employees. Local services include audiovisual, transportation, personal property, space management, mail, operation of the VACO building, as well as administrative support to all VACO employees in satellite locations. Nationwide, O/A oversees the Department's Occupational Safety and Health, and Worker's Compensation programs; provides guidance and assistance to facilities with their audiovisual needs; oversight and responsibility in the transit benefit program; the processing of executive correspondence (White House bulk mail); and protocol matters affecting the VA.

The Office of Acquisition, Logistics, and Construction provides a range of innovative, cost-effective business solutions, and responsible services tailored to meet the ongoing and emerging needs of customers in support of America’s Veterans and their families.


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Office of Asset Enterprise Management Organizational Unit Updated

The Office of Asset Enterprise Management (OAEM) provides objective oversight and advice regarding the acquisition, management and disposal of VA capital assets. OAEM provides policy and business advice to the Assistant Secretary for Management and the SECVA. The OAEM Director is the Senior VA Real Property Officer as well as the Senior Sustainability Officer, which is the senior Department official for the Department's Green Management Program (energy, environment, vehicle fleet and sustainable building). The office oversees capital asset (i.e., buildings and fleet) activities to ensure effective and prudent portfolio and asset performance management throughout the entire asset life cycle. OAEM develops and disseminates governance policies, processes, and performance measurement systems for the Department's capital asset management programs. OAEM coordinates the Department's Strategic Capital Investment Planning (SCIP) process and chairs the SCIP Panel and Board. The Office provides guidance, standards, and technical expertise with respect to individual investments and infrastructure-related programs and initiatives. It is also responsible for budget formulation, compiling and producing VA's Long-range Capital Plan, Asset Management Plan, Strategic Sustainability Performance Plan, and 5-Year Disposal Plan.

The Office of Asset Enterprise Management (OAEM) provides objective oversight and advice regarding the acquisition, management and disposal of VA capital assets. OAEM provides policy and business advice to the Assistant Secretary for Management and the SECVA. The OAEM Director is the VA Real Property and is also the Senior Sustainability Officer, which is the senior Department official for the Department's green management program (energy, environment, vehicle fleet and sustainable building). The office oversees capital asset (i.e., buildings and fleet) activities to ensure effective and prudent portfolio and asset performance management throughout the entire asset life cycle. OAEM develops and promulgates governance policies, processes, and performance measurement systems for the Department's capital asset management programs. OAEM coordinates the Department's strategic capital investment planning process and chairs the VA Strategic Capital Investment Planning Panel. The office provides guidance, standards, and technical expertise with respect to individual investments, infrastructure-related programs and initiatives. It is also responsible for budget formulation, compiling, and producing VA's 5-year Capital Plan for Major and Minor Construction programs; Asset Management Plan; Strategic Sustainability Performance Plan; and 5-Year Disposal Plan.


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Office of Budget Organizational Unit Updated

Office of Business Continuity Organizational Unit Updated

Office of Business Oversight Organizational Unit Updated

The Office of Budget manages the strategic and policy decision-making processes to formulate, execute, analyze, and justify the Department's budget. It represents VA in budget and appropriation deliberations with Congress, along with the Administrations, Staff Offices, and the Office of Management and Budget (OMB). The office also monitors the financial execution of the budget (to include examining actual expenditures and performance against approved operating budget plans), manages the Secretary's Budget Review Cycles, which provide the Secretary with information on budget, performance, priorities, risks, and challenges, pre-year, mid-year and end-of-year reviews, and manages the monthly budget review process.

The Office of Budget manages the strategic and policy decision-making processes to formulate, execute, analyze, justify, and prepare the Department's budget. It represents VA in budget deliberations with Congress, along with the Office of Congressional and Legislative Affairs (OCLA) and the Office of Management and Budget (OMB). The office also monitors the financial execution of the budget (to include examining actual expenditures and performance within the approved operating budget plan), manages the Secretary's Budget Review Cycle, which provides the Secretary with information on budget, performance, priorities, risks, and challenges, pre-year, mid-year and post-year reviews, and manages the Monthly Budget Review Process.

The Office of Business Continuity (OBC) ensures that essential IT functions continue in the event of a disaster or business interruption. OBC develops and implements a Comprehensive Emergency Management Homeland Security Program to ensure that VA can effectively use its IT systems when responding to an event and enable VA to quickly resume its normal missions.

Office of Business Continuity ensures that essential IT functions continue in the event of a disaster or business interruption. This effort also includes seeking ways to prevent interruption of mission-critical services. By developing and implementing a Comprehensive Emergency Management Homeland Security Program, the Office of Business Continuity helps ensure that VA can effectively respond to an event, and enables VA to quickly resume its mission of providing services to Veterans, their families, and its employees.

The Office of Business Oversight (OBO) is the Department's primary quality assurance organization for finance, logistics, and capital-asset management activities. Other functions include improving internal review coverage of VA field activities; ensuring consistent application of policy, procedures, and regulations; and ensuring the integrity of VA financial operations. OBO's Director's Office and two supporting services - Management Quality Assurance Service (MQAS) and Internal Controls Service (ICS) - are located in Austin, TX.

The Office of Business Oversight (OBO) is the Department's primary quality assurance organization for finance, logistics, and capital-asset management activities. Other functions include improving internal review coverage of VA field activities, ensuring consistent application of policy, procedures, and regulations, and ensuring the integrity of VA financial operations. The OBO's Director's Office and two supporting services – Management Quality Assurance Service (MQAS) and Internal Controls Service (ICS) – are located in Austin, TX.


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Office of Business Process Integration Organizational Unit No Change






The Office of Business Process Integration (OBPI) ensures that VBA's strategic needs and requirements for business and data systems are properly documented, integrated, and communicated. OBPI works with the OIT to facilitate the design, development, and implementation of business systems and information technology to enhance claims processing within VBA.

The Office of Business Process Integration (OBPI) ensures that VBA's strategic needs and requirements for business and data systems are properly documented, integrated, and communicated. OBPI works with the OIT to facilitate the design, development, and implementation of business systems and information technology to enhance claims processing within VBA.

Office of Capital Asset Management Engineering and Support

The Office of Capital Asset Management Engineering and Support (OCAMES) provides VHA's guidance, oversight, and technical support for capital initiatives and engineering operations. Programs within this Office include Major Construction, Minor Construction, Non-Recurring Maintenance (NRM), Clinical Specific Initiatives (CSI), Leasing, Sharing Use of Space, Enhanced Use Leasing, Energy, Fleet, Engineering Operations, and State Home Construction Grant Program.

Office of Compliance and Business Integrity

The Office of Compliance and Business Integrity (CBI) serves to advance all elements of an effective compliance and oversight program for VHA revenue and purchased care operations.

The Office of Compliance and Business Integrity (CBI) serves to advance all elements of an effective compliance and oversight program for VHA revenue and purchased care operations.

Office of Construction and Facilities Management

The Office of Construction and Facilities Management provides design, major construction and lease project management, design, and construction standards, and historic preservation expertise and services to the Department of Veterans Affairs in support of our Nation's Veterans.

The Office of Construction and Facilities Management provides design, major construction and lease project management, construction standards, and historic preservation expertise and services to the Department of Veterans Affairs in support of our Nation’s Veterans.

Office of Consumer & International Affairs

Office of Corporate Analysis and Evaluation

The mission of Corporate Analysis and Evaluation (CAE) is to lead the Department's programming efforts and to conduct independent analyses and evaluations to support strategic management and resource allocation decisions. CAE leads the integration of the Department's PPBE process and provides the analysis to improve strategic decision-making and aligns resources to achieve the Department's strategic goals and priorities.

The Office of CA&E embeds a planning, programming, budgeting, and evaluation (PPBE) process in the Department that improves strategic decision-making and aligns resources to achieve Department and Administration priorities.


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Office of Cyber Security Organizational Unit Updated

Office of Dentistry Organizational Unit No Change


The Office of Cyber Security (OCS) establishes policy and oversees the implementation and operation of IT security programs across the Department. OCS oversees, manages, and directs all activities for Audit Resolution and Readiness, the Certification Program Service, Security Architecture and Software Assurance, the Emergency Response Team, and Identity Access Management.

The Office of Cyber Security (OCS) sets policy and oversees the implementation and operation of the Department’s IT security programs across all Administrations, Staff Offices, and field sites. OCS is responsible for oversight, management, and direction of activities for Audit Resolution and Readiness, the Certification Program Service, Security Architecture and Software Assurance, the Emergency Response Team, and Identity Access Management.

Office of Dentistry establishes and deploys policy for VA Dental Services to ensure uniform and consistent national procedures for providing oral health care to eligible Veterans.

Office of Dentistry establishes and deploys policy for VA Dental Services to ensure uniform and consistent national procedures for providing oral health care to eligible Veterans.

Office of Disability and Medical Assessment

The Office of Disability and Medical Assessment (DMA) provides executive leadership to VHA's disability programs worldwide, including both the traditional Compensation and Pension (C&P)and the Integrated Disability Evaluation System (IDES), programs. These responsibilities include gathering budge estimates securing and execution of funding, quality performance improvement, contract management, clinician certification and training, providing analytics support, and development of national (C&P) policy. DMA works closely with its stakeholders to include VHA, the Veterans Benefits Administration (VBA), the Office of Information and Technology (OIT), the Board of Veterans Appeal (BVA) and the Department of Defense (Dodd) to project future requirements necessary to meet the demands for services in response to new initiatives and legislation. DMA works with Dodd, VBA, Office of Policy and Planning (OPP), and Health Affairs (HA) to manage and monitor programs to provide disability examinations for Service members, including IDES and Separation Health Assessments (SHA).

Office of Disability and Medical Assessment (DMA) is responsible for providing executive leadership to VHA's disability programs worldwide, including traditional compensation and pension (C&P), Integrated Disability Evaluation System (IDES), and overseas programs. These responsibilities include budget estimates and execution, performance improvement, contract management, clinician training and certification, analytics, and the development of national policy. DMA works closely with VHA, the Veterans Benefits Administration (VBA), and the Department of Defense (DoD) to project future workload and requirements needed to meet the demands for services in response to new initiatives and legislation. DMA works with DoD, VBA, Office of Policy and Planning (OPP), and Health Affairs (HA) to manage and monitor programs to provide disability examinations for Service members, including IDES and separation health assessments.


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Office of Diversity and Inclusion Organizational Unit No Change

Office of eBusiness Solutions Organizational Unit No Change




Office of Enterprise Communications Organizational Unit No Change

ODI advises and supports the Assistant Secretary for HRA in workforce diversity and workplace inclusion issues. The office also supports the Secretary, Deputy Secretary, Under Secretaries and Assistant Secretaries in their actions to achieve and sustain a diverse workforce and inclusive workplace.

ODI advises and supports the Assistant Secretary for HRA in workforce diversity and workplace inclusion issues. The office also supports the Secretary, Deputy Secretary, Under Secretaries and Assistant Secretaries in their actions to achieve and sustain a diverse workforce and inclusive workplace.

Office of eBusiness Solutions designs and supports the development of Electronic Data Interchange (EDI) software solutions to meet the legislatively-mandated requirements and compliance of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including changes to HIPPA as amended by the Patient Protection and Affordable Care Act (PPACA) in support of VA revenue processes.

Office of eBusiness Solutions designs and supports the development of Electronic Data Interchange (EDI) software solutions to meet the legislatively-mandated requirements and compliance of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including changes to HIPPA as amended by the Patient Protection and Affordable Care Act (PPACA) in support of VA revenue processes.

Office of Employee Development & Training

Office of Employment Discrimination Complaint Adjudication

The Office of Employment Discrimination Complaint Adjudication (OEDCA), an independent adjudicatory authority created by Congress in 1998, is responsible for issuing timely and high-quality final agency decisions and orders on the substantive merits of employment discrimination complaints filed by employees and applicants for employment.

The Office of Employment Discrimination Complaint Adjudication (OEDCA), an independent adjudicatory authority created by Congress in 1998, is responsible for issuing timely and high-quality final agency decisions and orders on the substantive merits of employment discrimination complaints filed by employees and applicants for employment.

Office of Engineering Operations Support

The Office of Engineering and Operations Support develops and provides guidance for all facilities engineering activities in CFM and provides support on A/E issues; provides subject matter expertise for VA's design and construction programs, as well as construction contract claims.

The Office of Engineering and Operations Support develops and provides guidance for all facilities engineering activities in CFM and provides support on A/E issues; provides subject matter expertise for VA’s design and construction programs, as well as construction contract claims.

The Office of Enterprise Communications (OEC) has the responsibility for all voice, data, and video systems, as well as network transport. Within this oversight, OEC monitors and manages the network down to the facility edge, and is responsible for the budget, capacity planning, and design (in conjunction with Enterprise Systems Engineering) of all communications systems and infrastructure enterprise wide.

The Office of Enterprise Communications (OEC) has the responsibility for all voice, data, and video systems, as well as network transport. Within this oversight, OEC monitors and manages the network down to the facility edge, and is responsible for the budget, capacity planning, and design (in conjunction with Enterprise Systems Engineering) of all communications systems and infrastructure enterprise wide.


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Office of Enterprise Risk Management Organizational Unit Updated

Office of Facilities & Administration Organizational Unit No Change

Office of Facilities Acquisition Organizational Unit Updated

Office of Facilities Planning Organizational Unit Updated

LRP No Change

The goal of the newly established Office of Enterprise Risk Management (ERM) is to implement a VA-wide enterprise risk management program to effectively manage risk and understand critical risks to improve VA performance and successfully accomplish its mission.

The Office of Information Technology (OIT) Office of Enterprise Risk Management (ERM) was established to provide an end-to-end solution in the mangement of OIT enterprise risk. The mission of ERM is to anticipate, identify, prioritize, manage, and monitor OIT enterprise risks and to provide assurance regarding the achievement of OIT objectives. ERM acts as an independent enterprise risk appraisal function by determining if OIT risk management, controls, and governance processes, as designed and represened by OIT management, are adequate and functioning as anticipated.

The Office of Facilities Acquisition develops guidelines to properly oversee major construction and lease contracting, A/E selection, and provide technical support to CFM's regional offices. The Associate Executive Director serves as the HCA for the Office of Construction and Facilities Management.

The Office of Facilities Acquisition develops guidelines to properly oversee major construction and lease contracting, A/E selection, and provides technical support to CFM’s regional offices. The Associate Executive Director serves as the HCA for the Office of Construction and Facilities Management.

The Office of Facilities Planning serves as the principal advisor to the Executive Director, CFM, on planning, architectural cost estimating, and manages the development and maintenance of VA architectural and engineering (A/E) quality standards for new and existing facilities. Provides consulting services for the VA's State Nursing Home Grant and Homeless Grant Programs and oversees VA's historic preservation and National Environmental Policy Act (NEPA) compliance issues.

The Office of Facilities Planning serves as the principal advisor to the Executive Director, CFM on planning, architectural cost estimating, and assisting and managing the development and maintenance of VA architectural and engineering (A/E) quality standards for existing facilities.

Office of Federal Procurement Policy Letter 11-01


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Office of Field Operations Organizational Unit No Change

The Office of Field Operations (OFO) oversees operations at VBA's area offices, regional offices (ROs), the Records Management Center (RMC), and the Appeals Management Center (AMC). Additionally, OFO oversees operations at satellite offices that are located in cities and areas with significant demand for benefits counseling. These operations consist of compensation and vocational rehabilitation claims and appeals processed at all ROs; pension claims, and appeals processed at the three pension management centers; housing benefits claims and appeals processed at the Regional Loan Centers at eight of the ROs; education benefits claims and appeals processed at the regional processing centers at four ROs; and Board of Veterans' Appeals (BVA) remands and grants processed at the AMC.

The Office of Field Operations (OFO) oversees operations at VBA's area offices, regional offices (ROs), the Records Management Center (RMC), and the Appeals Management Center (AMC). Additionally, OFO oversees operations at satellite offices that are located in cities and areas with significant demand for benefits counseling. These operations consist of compensation and vocational rehabilitation claims and appeals processed at all ROs; pension claims, and appeals processed at the three pension management centers; housing benefits claims and appeals processed at the Regional Loan Centers at eight of the ROs; education benefits claims and appeals processed at the regional processing centers at four ROs; and Board of Veterans' Appeals (BVA) remands and grants processed at the AMC.


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Office of Finance Organizational Unit Updated

Office of Geriatrics and Extended Care Organizational Unit Updated


Office of Human Resources Organizational Unit No Change

The Office of Finance maintains stewardship of Departmental resources; establishes Departmental financial policies, prepares financial reports, and information on VA's appropriations and funds (general, revolving, special, and deposit) for cost and obligation accounting; and oversees the management of VA's Franchise Fund, travel and purchase card programs, and the performance and effectiveness of trusts established under VA's enhanced-use leasing program. The Office of Finance continually improves the quality of the Department's financial services, processes payments to vendors, as well as payments to employees for employee travel and relocation, develops and implements long-range financial systems initiatives, and manages and directs VA's financial operations at the Central Office and at the Financial Services Center in Austin, TX, and VA's debt management activities at the Debt Management Center in St. Paul, MN. The Office of Finance also provides Departmental leadership and assistance to VA Administrations and Staff Offices in financial process improvement and audit readiness services, as well as remediation of audit-related material weaknesses and significant deficiencies.

The Office of Finance maintains stewardship of Departmental resources; establishes Departmental financial policies, prepares financial reports, and information on VA's appropriations and funds (general, revolving, special, and deposit) for cost and obligation accounting; and oversees the management of VA's Franchise Fund, travel and purchase card programs, grants management program, and the performance and effectiveness of trusts established under VA's enhanced-use leasing program. The Office of Finance continually improves the quality of the Department's financial services, processes payments to vendors, as well as payments to employees for employee travel and relocation, develops and implements long-range financial systems initiatives, and manages and directs VA's financial operations at the Central Office and at the Financial Services Center in Austin, TX, and VA's debt management activities at the Debt Management Center in St. Paul, MN. The Office of Finance also provides Departmental leadership and assistance to VA Administrations and Staff Offices in financial process improvement and audit readiness services, as well as remediation of audit-related material weaknesses and significant deficiencies.

Office of Geriatrics and Extended Care (GEC) Operations facilitates the delivery of care for Veterans with serious chronic diseases and disabling conditions through a comprehensive spectrum of facility-based (institutional) and home- and community-based care (non-institutional care) programs.

Office of Geriatrics and Extended Care (GEC) Operations facilitates the delivery of care for Veterans with serious chronic diseases and disabling conditions through a comprehensive spectrum of facility-based (institutional) and home- and community-based care (noninstitutional care) programs.

Office of Human Resource Administration

The Office of Human Resource Administration leads human capital management strategies, policies, and practices that cultivate an engaged, proficient, and diverse workforce to transform and continually improve services to Veterans and their eligible beneficiaries.


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Office of Information and Technology Organizational Unit Deleted

Office of Information Security Organizational Unit Updated

Office of Human Resources and Administration

The Office of Human Resources and Administration leads human capital management strategies, policies, and practices that cultivate an engaged, proficient, and diverse workforce to transform and continually improve services to Veterans and their eligible beneficiaries.

Office of Human Resources Management

The Office of Human Resources Management (OHRM) provides exceptional human resources, strategic consultation and guidance to customers enabling VA to attract, recruit, develop and retain high-performing employees resulting in quality services to Veterans and their families.

The Office of Human Resources Management (OHRM) provides exceptional human resources, strategic consultation and guidance to customers enabling VA to attract, recruit, develop and retain high-performing employees resulting in quality services to Veterans and their families.

OIT delivers available, adaptable, secure, and cost-effective technology services to the VA, transforming it into an innovative, 21st Century organization and acts as a steward for all VA's IT assets and resources. OIT delivers the necessary technology and expertise to service Veterans and their families through effective communication and management of people, technology, business processes, and financial processes. The OIT is led by an Assistant Secretary and is composed of nine organizational elements: Quality, Performance & Oversight (QPO), IT Information Security (OIS), IT Resource Management (ITRM), Architecture, Strategy and Design (ASD), Product Development (PD), Service, Delivery and Engineering (SDE), Virtual Lifetime Electronic Record (VLER), Interagency Program Office (IPO), Enterprise communications, and customer advocates.

The Office of Information Security (OIS) is responsible for ensuring the security and privacy of Veterans' data. Led by the Deputy Assistant Secretary for Information Security, OIS it conducts and integrates a continuous cycle of performance measurement, risk assessment, threat mitigation, and oversight and compliance to ensure that vigorous information security is in place, complements VA business operations, and is integrated throughout the life cycle of VA operating systems and software.

OIS assures the confidentiality, integrity, and availability of information and information systems, and works on matters related to information protection, including privacy, cyber security, risk management, records management, Freedom of Information Act (FOIA), incident response, critical infrastructure protection, and business continuity. The office develops, implements, and oversees the policies, procedures, training, communication, and operations related to improving how the VA and its partners safeguard the personally identifiable information (PII) of Veterans and VA employees.


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Office of Information Technology Organizational Unit New


Office of Intergovernmental Affairs Organizational Unit No Change

Office of Intergovernmental Relations Organizational Unit No Change


OIT delivers available, adaptable, secure, and cost-effective technology services to the VA, transforming it into an innovative, 21st Century organization and acts as a steward for all VA's IT assets and resources. OIT delivers the necessary technology and expertise to service Veterans and their families through effective communication and management of people, technology, business processes, and financial processes. The OIT is led by an Assistant Secretary and is composed of nine organizational elements: Quality, Performance & Oversight (QPO), IT Information Security (OIS), IT Resource Management (ITRM), Architecture, Strategy and Design (ASD), Product Development (PD), Service, Delivery and Engineering (SDE), Virtual Lifetime Electronic Record (VLER), Interagency Program Office (IPO), Enterprise communications, and customer advocates.

Office of Interagency Collaboration and Integration

The mission of the Office of Interagency Collaboration and Integration is to facilitate the development of joint policies and programs between VA and Dodd, and other agencies as needed, as well as provide oversight for the implementation of joint VA-Dodd programs and policies as they relate to the activities of the Joint Executive Committee (JEC). The goal of this Office is to work collaboratively with Dodd and other agencies to avoid duplication between the Departments, remove organizational barriers, and produce better outcomes in health care delivery and benefits services for Service members and Veterans.

The goal of this Office is to work collaboratively with DoD and other agencies to avoid duplication between the Departments, remove organizational barriers, and produce better outcomes in health care delivery and benefits services for Service members and Veterans.

The Office of Intergovernmental Affairs (IGA) provides VA leadership (Office of the Secretary and Under Secretaries for Health, Benefits and Memorial Affairs, as well as other Staff Offices to the Secretary) with strategic advice, guidance and information by fostering partnerships, and acting as liaison between state, local, tribal, insular, and international governments.

The Office of Intergovernmental Affairs (IGA) provides VA leadership (Office of the Secretary and Under Secretaries for Health, Benefits and Memorial Affairs, as well as other Staff Offices to the Secretary) with strategic advice, guidance and information by fostering partnerships, and acting as liaison between state, local, tribal, insular, and international governments.

Office of Logistics and Supply Chain Management

The Office of Logistics and Supply Chain Management establishes and oversees enterprise supply chain management policies and provides specific logistics support services

The Office of Logistics and Supply Chain Management establishes and oversees enterprise supply chain management policies and provides specific logistics support services


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Office of Management Organizational Unit No Change

LRP No Change





The Office of Management (OMGT) directs and oversees VBA's Offices of Employee Development and Training, Acquisitions, Administration, Emergency, and Facilities, Human Resources and Diversity Management and Equal Employment Opportunity.

The Office of Management (OMGT) directs and oversees VBA's Offices of Employee Development and Training, Acquisitions, Administration, Emergency, and Facilities, Human Resources and Diversity Management and Equal Employment Opportunity.

Office of Management and Budget Capital Programming Guide

Office of Management, Planning and Analysis

The Office of Management, Planning, and Analysis provides support to the Office of the Veterans Law Judges; provides administrative support to the Board and coordinates with other branches of VA to provide timely responses to inquiries from the public; and provides overall financial management for the Board.

Office of Management, Planning, and Analysis

The Office of Management, Planning, and Analysis provides support to the Office of the Veterans Law Judges; provides administrative support to the Board and coordinates with other branches of VA to provide timely responses to inquiries from the public; and provides overall financial management for the Board.

Office of Media Products and Internal Communication

The Office of Media Products and Internal Communication (OMP and IC) creates and distributes various communication products designed through video, print, and online media to inform external and internal audiences of the many benefits, services, and programs available to Veterans and how they may access those benefits. It provides Departmental wide technical guidance, editorial expertise, and production standardization for internal media products released by the VA.

OMP and IC produces audio, visual, and textual products for print, broadcast, and digital formats, and distributes them to VA facilities, offices, and sites for use by employees, Veterans, family members, VSOs, and community partners. The products are also used to highlight the daily work, as well as the special achievements of VA employees in delivering care and benefits to our Nation’s Veterans.

Office of Media Products and Internal Communications

The Office of Media Products and Internal Communication (OMP and IC) creates and distributes various communication products designed through video, print, and online media to inform external and internal audiences of the many benefits, services, and programs available to Veterans and how they may access those benefits. It provides Departmental wide technical guidance, editorial expertise, and production standardization for internal media products released by the VA.


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Office of Media Relations Organizational Unit Updated

Office of Mental Health Operations Organizational Unit No Change

Office of National Acquisition Center Organizational Unit Updated


The Office of Media Relations (OMR) serves as the Department's main conduit with the news media. OMR plans and directs the Department's public affairs program. OMR employees help plan issue-driven public affairs campaigns, manage, and execute media events (press conferences, interviews, roundtables, media support to major VA events, etc.); coordinate public affairs events with the Department's three Administrations and key program offices; draft, distribute, and maintain news releases and fact sheets, communications plans, white papers, and similar products; and train subject matter experts and Public Affairs Officers to develop their skills and improve their interactions with the news media.

OMR plans and directs the Department’s public affairs program. OMR employees help plan issue-driven public affairs campaigns, manage, and execute media events (press conferences, interviews, roundtables, media support to major VA events, etc.); coordinate public affairs events with the Department’s three Administrations and key program offices; draft, distribute, and maintain news releases and fact sheets, communications plans, white papers, and similar products; and train subject matter experts and Public Affairs Officers to develop their skills and improve their interactions with the news media.

Office of Mental Health Operations executes, monitors, implements and integrates mental health services as developed by policy in VHA Mental Health Services.

Office of Mental Health Operations executes, monitors, implements and integrates mental health services as developed by policy in VHA Mental Health Services.

The Office of National Acquisition Center delivers innovative acquisition and logistics solutions for the health care-related needs of our Veterans and Government clients through fiscal responsibility.

The Office of National Acquisition Center develops and oversees national health care-related acquisition programs for VA and other Government agencies; provides contingency contracting support and assistance to VA, other Federal and state customers responding to natural and man-made disasters; and provides logistics support to VHA our Veterans and other Government customers.

Office of National Veterans Outreach & Plans Office




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Office of Network Support Organizational Unit Deleted

Office of Online Communications Organizational Unit No Change

Office of Operations Organizational Unit Updated


Office of National Veterans Sports Programs & Special Events

The Office of National Veterans Sports Programs & Special Events' (NVSP&SE) mission is to motivate, encourage, and sustain participation and competition in adaptive sports among disabled Veterans and members of the Armed Forces through partnerships with VA clinical personnel as well as national and community-based adaptive sports programs. The office achieves this mission by providing information and resources to disabled Veterans, their support networks and those in the adaptive sports community.

Office of National Veterans Sports Programs and Special Events

The Office of National Veterans Sports Programs & Special Events' (NVSP&SE) mission is to motivate, encourage, and sustain participation and competition in adaptive sports among disabled Veterans and members of the Armed Forces through partnerships with VA clinical personnel as well as national and community-based adaptive sports programs. The office achieves this mission by providing information and resources to disabled Veterans, their support networks and those in the adaptive sports community.

The Office of Network Support provides consultative advice to leadership at all levels of VA and VHA regarding sensitive and complex issues related to health care system operations and management.

The Office of Online Communications leverages existing and emergent Web-based technologies to provide the right information to the right VA stakeholder at the right time.

The Office of Online Communications leverages existing and emergent Web-based technologies to provide the right information to the right VA stakeholder at the right time.

The Office of Operations serves as the primary advisor to the Executive Director of CFM on all matters associated with service delivery to clients and is responsible for facilitating effective and standard construction management and implementation strategies.

The Office of Operations serves as the primary advisor to the Executive Director of CFM on all matters associated with service delivery to clients and supervises CFM’s Regional Office Directors.

Office of Operations and National Security Services

The Office of Operations and National Security Services manages the VA's secure communications systems and sites; serves as the VA lead for all national security issues; manages operational security and the insider threat program; develops policies and manages the special security programs including the SCIF; and coordinates and exchanges security information with other agencies.

The Office of Operations and National Security Services manages the VA's secure communications systems and sites; serves as the VA lead for all national security issues; manages operational security and the insider threat program; develops policies and manages the special security programs including the SCIF; and coordinates and exchanges security information with other agencies.


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Office of Operations, Security and Preparedness

Office of Operations, Security, and Preparedness (OSP) will raise preparedness of the Department of Veterans Affairs to provide services and protect people and assets continuously and in time of crisis. The Assistant Secretary for OSP coordinates VA's emergency management, preparedness, identity management, physical security, personnel security and suitability, police services and law enforcement activities, and ensures compliance and resource management in the OSP so the Department can continue to perform mission-essential functions under all circumstances across the spectrum of threats. OSP directs and provides oversight for VA's overall operations for planning, response, and security and law enforcement programs in support of the National Response Framework, Homeland Security Presidential Directive (HSPD) 12, and other related executive orders and Federal regulations.

Office of Operations, Security, and Preparedness

The Assistant Secretary for OSP coordinates VA’s emergency management, preparedness, identity management, physical security, personnel security and suitability, police services and law enforcement activities, and ensures compliance and resource management in the OSP so the Department can continue to perform mission-essential functions under all circumstances across the spectrum of threats. OSP directs and provides oversight for VA’s overall operations for planning, response, and security and law enforcement programs in support of the National Response Framework, Homeland Security Presidential Directive (HSPD) 12, and other related executive orders and Federal regulations.

Office of Performance Analysis and Integrity

The Office of Performance Analysis and Integrity (PA&I) develops and maintains the Enterprise Data Warehouse to generate recurring and ad hoc reports in response to VBA decision making and business needs. PA&I promulgates and posts reports displaying the operating data in the most insightful graphics possible. PA&I analyzes the data and provides VBA managers with the situational awareness needed to optimize their operating and business functions. PA&I coordinates all VBA-related OIT and GAO audits and reviews.

The Office of Performance Analysis and Integrity (PA&I) develops and maintains the Enterprise Data Warehouse to generate recurring and ad hoc reports in response to VBA decision making and business needs. PA&I promulgates and posts reports displaying the operating data in the most insightful graphics possible. PA&I analyzes the data and provides VBA managers with the situational awareness needed to optimize their operating and business functions. PA&I coordinates all VBA-related OIT and GAO audits and reviews.


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Office of Performance Management Organizational Unit Updated


Office of Policy and Planning Organizational Unit No Change


Office of Primary Care Operations Organizational Unit No Change

The Office of Performance Management coordinates the performance management activities of VA in compliance with the Government Performance and Results Act of 1993. It plans, facilitates, and documents performance measurement and reporting within the Department and with outside stakeholders.

The Office of Performance Management coordinates the performance management activities of VA in compliance with the Government Performance and Results Act of 1993. It plans, facilitates and documents performance measurement and reporting within the Department and with outside stakeholders.

Office of Planning, Exercises, Training, and Evaluation

The Office of Planning, Exercises, Training, and Evaluation develops department policy and plans for emergency management; serves as the department lead for all emergency management, Homeland Security, and National Security issues; leads the VA Continuity Program to ensure that the VA can continue essential functions in case of a natural or manmade disaster; and maintains the VA's presence at the continuity of government site.

The Office of Planning, Exercises, Training, and Evaluation develops department policy and plans for emergency management; serves as the department lead for all emergency management, Homeland Security, and National Security issues; leads the VA Continuity Program to ensure that the VA can continue essential functions in case of a natural or manmade disaster; and maintains the VA's presence at the continuity of government site.

The Office of Policy and Planning (OPP) serves as the principal advisor to the SECVA for policy and strategy, enabling the Secretary to make well-informed resource allocation and policy decisions based on verifiable data; sound program management principles; and validated analytical, programmatic, and strategic projections.

The Office of Policy and Planning (OPP) serves as the principal advisor to the SECVA for policy and strategy, enabling the Secretary to make well-informed resource allocation and policy decisions based on verifiable data; sound program management principles; and validated analytical, programmatic, and strategic projections.

Office of Policy, Systems, and Oversight

The Office of Policy, Systems, and Oversight provides leadership and management to the Department wide acquisition program; formulates VA-wide procurement doctrine and policy; develops and implements procurement and risk management, quality assurance, and compliance activities; and directs the development, deployment, and maintenance of enterprise automated systems including the Electronic Contract Management System.

The Office of Policy, Systems, and Oversight provides leadership and management to the Department wide acquisition program; formulates VA-wide procurement doctrine and policy; develops and implements procurement and risk management, quality assurance, and compliance activities; and directs the development, deployment, and maintenance of enterprise automated systems including the Electronic Contract Management System.

Office of Primary Care Operations facilitates the delivery of quality-oriented, efficient, timely, safe and effective primary care within VHA facilities.

Office of Primary Care Operations facilitates the delivery of quality-oriented, efficient, timely, safe and effective primary care within VHA facilities.


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Office of Programs and Plans Organizational Unit No Change

Office of Public Affairs Organizational Unit Updated


Office of Privacy and Records Management

Office of Privacy and Records Management (OPRM) works across VA Administrations and Staff Offices to integrate privacy considerations, requests for information, manage official records, and ensure that the confidentiality, integrity, and availability of VA sensitive information and information systems are protected. OPRM is made up of three services: the Privacy Service, Enterprise Records Service, and the Freedom of Information Act (FOIA) Service.

Office of Privacy and Records Management (OPRM) works across VA Administrations and Staff Offices to integrate privacy considerations, requests for information, manage official records, and ensure that the confidentiality, integrity, and availability of VA sensitive information and information systems are protected. OPRM is made up of three services: the Privacy Service, Enterprise Records Service, and the Freedom of Information Act (FOIA) Service.

The Office of Programs and Plans develops a national program strategy for construction acquisition, real property acquisition and disposal, and program quality assurance.

The Office of Programs and Plans develops a national program strategy for construction acquisition, real property acquisition and disposal, and program quality assurance.

The Office of Public Affairs (OPA) provides Veterans and their families' information through various media channels about VA benefits and programs. Through the preparation and dissemination of various communications materials, the Office provides essential information on program eligibility and operations to a variety of public entities. It maintains close liaison with media representatives and monitors print and broadcast news activity. It provides responses to inquiries concerning data and information about Department operations and policy.

The Office of Public Affairs (OPA) provides Veterans and their families’ information through various media channels about VA benefits and programs. Through the preparation and dissemination of various communications materials, the Office provides essential information on program eligibility and operations to a variety of public entities. It maintains close liaison with media representatives and monitors print and broadcast news activity. It provides responses to inquiries concerning data and information about Department operations and policy.

Office of Public and Intergovernmental Affairs

The Office of Public and Intergovernmental Affairs (OPIA) builds and maintains public confidence in the Department of Veterans Affairs by positively reinforcing its commitment and readiness to serve America's Veterans of all generations. OPIA develops, updates, and communicates the Department's key messages to many audiences through media relations, public affairs, intergovernmental affairs, outreach, and Veteran engagement to reach Veterans and their families, other beneficiaries, and stakeholders.

The Office of Public and Intergovernmental Affairs (OPIA) builds and maintains public confidence in the Department of Veterans Affairs by positively reinforcing its commitment and readiness to serve America's Veterans of all generations. OPIA develops, updates, and communicates the Department's key messages to many audiences through media relations, public affairs, intergovernmental affairs, outreach, and Veteran engagement to reach Veterans and their families, other beneficiaries, and stakeholders.


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Office of Resolution Management Organizational Unit No Change

Office of Resource Management Organizational Unit No Change



Office of Security and Law Enforcement Organizational Unit Updated

The Office of Resolution Management (ORM) is responsible for the timely processing of complaints of employment discrimination filed by VA employees, former employees, and applicants for employment. ORM accomplishes its responsibilities through a network of Equal Employment Opportunity (EEO) professionals, which include full-time EEO counselors and investigators. ORM is also responsible for managing the Department's alternative dispute resolution (ADR) program.

The Office of Resolution Management (ORM) is responsible for the timely processing of complaints of employment discrimination filed by VA employees, former employees, and applicants for employment. ORM accomplishes its responsibilities through a network of Equal Employment Opportunity (EEO) professionals, which include full-time EEO counselors and investigators. ORM is also responsible for managing the Department's alternative dispute resolution (ADR) program.

The Office of Resource Management (ORM) helps VBA serve Veterans, employees, and taxpayers by effectively obtaining and accounting for financial and other resources, and by effectively planning and measuring results.

The Office of Resource Management (ORM) helps VBA serve Veterans, employees, and taxpayers by effectively obtaining and accounting for financial and other resources, and by effectively planning and measuring results.

Office of Resource Management (Construction and Facilities)

The Office of Resource Management oversees the financial management of VA's major construction program and CFM's administrative budget as well as office administration functions, including human resources management, travel, training, space management, database management, office logistics, information technology (IT) equipment issuing and tracking.

The Office of Resource Management oversees the financial management of VA’s major construction program and CFM’s administrative budget and office administration functions, including human resources management, travel, training, space management, database management, and equipment.

Office of Risk Management and Incident Response

The Office of Risk Management and Incident Response (RMIR) identifies, communicates, and mitigates information security and privacy incidents across the Department. The Office conducts data breach analysis to discover what corrective action must be taken to safeguard protected information and responds immediately.



The Office of Security and Law Enforcement, through polices and program inspections, protects the people, assets, and properties of VA.


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Office of Social Media Organizational Unit No Change

Office of Strategic Communications Organizational Unit No Change

Office of Strategic Planning Organizational Unit No Change

Office of Support-Missions Operations Organizational Unit No Change

Office of Survivors Assistance Organizational Unit No Change

Office of Small and Disadvantaged Business Utilization

OSDBU is the Department's principal liaison to the Small Business Administration, Department of Commerce, General Services Administration (GSA), and the Office of Federal Procurement Policy for matters dealing with small and disadvantaged business activities. OSDBU's mission is to expand small business participation in Federal procurement opportunities through aggressive OSDBU research, enhanced verification, analysis, outreach, training, program modernization, and IT enhancements. Additionally, OSDBU has a secondary mission to promote Veteran employment.

OSDBU is the Department's principal liason to the Small Business Administration, Department of Commerce, General Services Administration (GSA), and the Office of Federal Procurement Policy for matters dealing with small and disadvantaged business activities. OSDBU's mission is to expand small business participation in Federal procurement opportunities through agressive OSDBU research, enhanced verification, analysis, outreach, training, program modernization, and IT enhancements. Additionally, OSDBU has a secondary mission to promote Veteran employment.

The Office of Strategic Communications coordinates and monitors all integrated communications activities across the Department and engages key audiences to achieve effects consistent with VA's interests, policies, and objectives.

The Office of Strategic Communications coordinates and monitors all integrated communications activities across the Department and engages key audiences to achieve effects consistent with VA's interests, policies, and objectives.

The Office of Strategic Planning (OSP) directs and coordinates VBA's transformation and innovation efforts to achieve strategic goals by focusing on re-engineering business processes, technology and infrastructure, and creating a culture centered on advocacy for Veterans. This includes leadership of VBA's three major initiatives (MI), Veterans Benefits Management System (VBMS), Veterans Relationship Management (VRM), and Chapter 33 Long-Term Solution.

The Office of Strategic Planning (OSP) directs and coordinates VBA's transformation and innovation efforts to achieve strategic goals by focusing on re-engineering business processes, technology and infrastructure, and creating a culture centered on advocacy for Veterans. This includes leadership of VBA's three major initiatives (MI), Veterans Benefits Management System (VBMS), Veterans Relationship Management (VRM), and Chapter 33 Long-Term Solution.

The Office of Support-Missions Operations provides administrative, logistical, budget, and operational support for the Office of the Secretary and its subsidiary offices.

The Office of Support-Missions Operations provides administrative, logistical, budget, and operational support for the Office of the Secretary and its subsidiary offices.

Office of Survivors Assistance provides support to survivors of Veterans by identifying and informing them of the benefits and services offered by the Department of Veterans Affairs.

Office of Survivors Assistance provides support to survivors of Veterans by identifying and informing them of the benefits and services offered by the Department of Veterans Affairs.


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Office of the Chairman/Appellate Group Organizational Unit No Change

Office of the Chief of Staff Organizational Unit No Change



Office of the Assistant Secretary for Congressional and Legislative Affairs

The Assistant Secretary for Congressional and Legislative Affairs serves as the principal advisor to the SECVA and DEPSECVA concerning all legislative and congressional liaison matters and has overall responsibility for the plans, policies, goals, and direction of the Office of Congressional and Legislative Affairs (OCLA). The Assistant Secretary is the principal coordinator of VA's legislative program development, ensures Departmental compliances with congressionally mandated reports and serves as the point-of-contact with the Government Accountability Office (GAO).

The Assistant Secretary for Congressional and Legislative Affairs serves as the principal advisor to the SECVA and DEPSECVA concerning all legislative and congressional liaison matters and has overall responsibility for the plans, policies, goals, and direction of the Office of Congressional and Legislative Affairs (OCLA). The Assistant Secretary is the principal coordinator of VA's legislative program development, ensures Departmental compliances with congressionally mandated reports and serves as the point-of-contact with the Government Accountability Office (GAO).

Office of the Associate Deputy Assistant Secretary for Congressional and Legisla

The Office of the Associate Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the business and congressional liaison functions of the office, including office operations and administration and the congressional liaison offices and staff functions located on Capitol Hill. There are two director-level reports: Director of Operations and the Director of Congressional Liaison Service.

The Office of the Chairman/Appellate Group conducts the administrative processing of appeals remanded to the Board from the Federal courts; responds to case status inquiries from Veterans, representatives, and members of Congress; develops Board-wide guidance documents; and drafts regulatory amendments and reviews and comments on regulations promulgated by other VA organizations.

The Office of the Chairman/Appellate Group conducts the administrative processing of appeals remanded to the Board from the Federal courts; responds to case status inquiries from Veterans, representatives, and members of Congress; develops Board-wide guidance documents; and drafts regulatory amendments and reviews and comments on regulations promulgated by other VA organizations.

Office of the Deputy Assistant for Emergency Management

The Office of the Deputy Assistant for Emergency Management ensures preparedness to meet emergent national needs by providing safe, secure VA environments that are as free as possible from the threat of physical danger or property loss.

Office of the Deputy Assistant Secretary for Acquisition and Logistics

The Office of the Deputy Assistant Secretary for Acquisition and Logistics provides acquisition and logistics solutions to meet the needs of our customers in support of America's Veterans and their families.


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Office of the Deputy Assistant Secretary for Congressional and Legislative Affai

The Office of the Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the oversight of four directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: health, benefits, legislative and corporate enterprise. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program offices to support the SECVA's legislative agenda and priorities, congressional requests for information, and other related actions.

The Office of the Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the oversight of four directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: health, benefits, legislative and corporate enterprise. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program offices to support the SECVA's legislative agenda and priorities, congressional requests for information, and other related actions.

Office of the Deputy Assistant Secretary for Data Governance and Analysis

The mission of the Office of the Deputy Assistant Secretary for Data Governance and Analysis is to be the authoritative organization for data governance, Veteran data and statistics, statistical analysis, and modeling to support planning, analysis, and decision-making activities. The Office of the Deputy Assistant Secretary for Data Governance and Analysis provides a robust data analysis and predictive modeling capability to support strategic and programmatic planning, as well as policy development, with empirical analysis.

The mission of the Office of the Deputy Assistant Secretary for Data Governance and Analysis is to be the authoritative organization for data governance, Veteran data and statistics, statistical analysis, and modeling to support planning, analysis, and decision-making activities.

Office of the Deputy Assistant Secretary for Emergency Management

The Office of the Deputy Assistant Secretary for Emergency Management ensures preparedness to meet emergent national needs is one of the 13 major initiatives (MI) in the VA Strategic Plan for FY 2011-2015. VA's third integrated objective is to build our internal capacity to serve Veterans, their families, our employees, and other stakeholders efficiently and effectively by ensuring that VA environments for care and administration are safe, secure, and as free as possible from the threat of physical danger or property loss.

Office of the Deputy Assistant Secretary for Policy

The Office of Policy provides forward-leaning strategic planning and concept analysis capabilities that identify long-range issues and drive innovation and transformation across the Department.

The Office of Policy provides forward-leaning strategic development and concept analysis capabilities that identify long-range issues and drive innovation and transformation across the Department.

Office of the Deputy Assistant Secretary, Office of Acquisition and Logistics

The Office of the Deputy Assistant Secretary, Office of Acquisition and Logistics is responsible for the Department’s acquisition and logistics policy development and enforcement functions.

Office of the Deputy Under Secretary for Disability Assistance

The Office of Disability Assistance (ODA) oversees the administration of benefits and services to Service members, Veterans, their family members, and survivors.

The Office of Disability Assistance (ODA) oversees the administration of benefits and services to Service members, Veterans, their family members, and survivors.


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Office of the Deputy Under Secretary for Economic Opportunity

The Office of Economic Opportunity (OEO) aligns policies, procedures, and strategic priorities, and develops partnerships (i.e., schools, states, lenders, prospective employers) and interagency agreements (i.e., Department of Education, Department of Labor, and Dodd) to promote economic opportunities for Veterans by providing access to education, vocational rehabilitation, employment and affordable home ownership.

The Office of Economic Opportunity (OEO) aligns policies, procedures, and strategic priorities, and develops partnerships (i.e., schools, states, lenders, prospective employers) and interagency agreements (i.e., Department of Education, Department of Labor, and DoD) to promote economic opportunities for Veterans by providing access to education, vocational rehabilitation, employment and affordable home ownership.

Office of the Deputy Under Secretary for Field Programs

The Office of the Deputy Under Secretary for Field Programs provides interment benefits, administers headstone and marker programs, administers the Presidential Memorial Certificate Program, provides executive oversight of Memorial Service Network offices and national cemeteries, provides executive oversight of Safety Program, and ensures effective and efficient management of the field programs support facilities.

The Office of the Deputy Under Secretary for Field Programs provides interment benefits, administers headstone and marker programs, administers the Presidential Memorial Certificate Program, provides executive oversight of Memorial Service Network offices and national cemeteries, provides executive oversight of Safety Program, and ensures effective and efficient management of the field programs support facilities.

Office of the Deputy Under Secretary for Finance and Planning

The Office of the Deputy Under Secretary for Finance and Planning conducts financial operations and accountability, develops policy, performs strategic and business planning, formulates and executes budgets, develops capital and performance budgeting, develops internal controls and reporting, and conducts program evaluations.

The Office of the Deputy Under Secretary for Finance and Planning conducts financial operations and accountability, develops policy, performs strategic and business planning, formulates and executes budgets, develops capital and performance budgeting, develops internal controls and reporting, and conducts program evaluations.

Office of the Deputy Under Secretary for Management

The Office of the Deputy Under Secretary for Management ensures effective and efficient administration of NCA management and communications functions (e.g., executive correspondence, human resources, employee development, and training, emergency preparedness).

The Office of the Deputy Under Secretary for Management ensures effective and efficient administration of NCA management and communications functions (e.g., executive correspondence, human resources, employee development, and training, emergency preparedness).


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Office of the Director for Congressional Affairs

The Office of the Director for Congressional Affairs is responsible for the oversight of three directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: legislative, benefits, and congressional reports and correspondence. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program office to support the SECVA's legislative agenda and priorities, and congressional request for information, and other related actions. This office is also responsible for congressional liaison offices and staff functions located on Capital Hill. There are three director-level reports: Director of Legislative Affairs Service, Director of Benefits Legislative Affairs Services, and Director of Congressional Reports and Correspondence Service.

The Office of the Director for Congressional Affairs is responsible for the oversight of three directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: legislative, benefits, and congressional reports and correspondence. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program office to support the SECVA's legislative agenda and priorities, and congressional request for information, and other related actions. This office is also responsible for congressional liason offices and staff functions located on Capital Hill. There are three director-level reports: Director of Legislative Affairs Service, Director of Benefits Legislative Affairs Services, and Director of Congressional Reports and Correspondence Service.

Office of the Director for Personnel Security and Identity Management

The Office of Personnel Security and Identity Management (OPSIM) contributes to a safe and secure environment for the Department of Veterans Affairs through ensuring trust in our VA workforce - appointees, employees, contractors, and affiliates. OPSIM enforces VA compliance with Federal personnel security and suitability statutes, regulations, and policies. It manages VA's compliance with Homeland Security Presidential Directive 12 (HSPD-12) and delivers a VA Personal Identity Verification (PIV) smartcard credential for access to Federal facilities and information systems.

The Office of the Director for Personnel Security and Identity Management provides the operating plan, sustainment and transition Plan, and provides program management for preparedness MI including the two major sub-programs of HSPD-12 and the Integrated Operations Center (IOC). As directed by the Secretary of Veterans Affairs, the Director of OPSIM is responsible for the continued implementation of Homeland Security Presidential Directive 12 (HSPD-12), Policy for a Common Identification Standard for Federal Employees and Contractors, dated February 3, 2011, to ensure the use of the PIV credential is required as the common means of authentication for access to VA’s facilities, networks and information systems.


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LRP Deleted

Office of the General Counsel Organizational Unit Updated

Office of the Inspector General Organizational Unit No Change

Office of the Press Secretary Organizational Unit No Change

Office of the Secretary Organizational Unit New


Office of the Director for Resource Management

Office of the Director for Resource Management ensures compliance with VA policies, directives, laws, and Executive Orders in the OSP by effectively managing human resources, budget and financial accounting and reporting, procurements, administrative and logistical, and support service activity. The Office of Resource Management (ORM) facilitates the execution of Human Resources Management, Financial and Budget Formulation and Execution, Procurement of Goods and Services, Administrative, Logistical and Support Services for OSP.

The Office of Resource Management (ORM) facilitates the execution of Human Resources Management, Financial and Budget Formulation and Execution, Procurement of Goods and Services, Administrative, Logistical and Support Services for OSP.

Office of the Federal Procurement Policy (OFPP) Policy Letter 05-01 (FAC-C)

The General Counsel provides legal advice and services to the SECVA and all organizational components of the Department. The General Counsel is, by statute, the Department's Chief Legal Officer.

The General Counsel and the Deputy General Counsel advise the SECVA, DEPSECVA, Chief of Staff, and other senior Department officials regarding all laws, regulations, Executive Orders, and judicial precedents pertaining to the Department.

The Office of the Inspector General conducts various audits, investigations, and inspections of VA programs and makes recommendations for adjustments and changes as required by law.

The Office of the Inspector General conducts various audits, investigations, and inspections of VA programs and makes recommendations for adjustments and changes as required by law.

The Office of the Secretary (OSVA) is headed by the SECVA and includes the DEPSECVA, Chief of Staff, Deputy Chief of Staff-Administration, Deputy Chief of Staff-Strategy, Assistant Chief of Staff for Support-Mission Operations, the Executive Secretariat, senior advisors and several special focus centers and offices. Legal authority is vested, by Title 38 U.S.C., in the SECVA, who generally may delegate it to other VA officials in order to carry out the Department's missions.

Office of the Secretary of Veterans Affairs

The Office of the Secretary (OSVA) is headed by the SECVA and includes the DEPSECVA, Chief of Staff, Deputy Chief of Staff-Administration, Deputy Chief of Staff-Strategy, Assistant Chief of Staff for Support-Mission Operations, the Executive Secretariat, senior advisors and several special focus centers and offices. Legal authority is vested, by Title 38 U.S.C., in the SECVA, who generally may delegate it to other VA officials in order to carry out the Department's missions.


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Office of the Under Secretary for Health Organizational Unit Updated

Office of the Veterans Law Judges Organizational Unit No Change

Office of Tribal Government Relations Organizational Unit Updated

Official Information Dissemination FEA BRM No Change

Official Information Dissemination BPMN Process No Change

OGC Acronym Office of General Counsel Office of General Counsel No Change

OHI Acronym Office of Health Information Office of Health Information No Change

OI&T Acronym Office of Information & Technology Office of Information & Technology No Change

OID Acronym Object Identifier Object Identifier No Change

OIG Acronym Office of Inspector General Office of Inspector General No Change

OIS Acronym Office of Information Security Office of Information Security No Change

OIT Acronym Office of Information & Technology Office of Information & Technology No Change

Office of the Under Secretary for Benefits

The mission if the Veterans Benefits Administration (VBA) is to provide benefits and services to Veterans, their families and survivors in a responsive, timely, and compassionate manner in recognition of their service to the Nation.


The Office of the Under Secretary for Health (USH) is responsible for the leadership and direction of VHA, the Nation's largest integrated health care system. The four statutory missions of the VHA are: 1) to develop, maintain, and operate a national health care delivery system for eligible Veterans; 2) to administer a program of education and training for health care personnel; 3) to conduct health care research; and 4) provide contingency support for Dodd and Department of Health and Human Services (HHS) during times of war or national emergency.


The Office of the Veterans Law Judges produces timely and accurate appellate decisions for Veterans and other appellants in appeals from regional offices and other parts of the Department responsible for the initial adjudication of benefit claims.

The Office of the Veterans Law Judges produces timely and accurate appellate decisions for Veterans and other appellants in appeals from regional offices and other parts of the Department responsible for the initial adjudication of benefit claims.

The Office of Tribal Government Relations consults with American Indian and Alaska Native tribal governments to develop partnerships that enhance access to services and benefits by Veterans and their families.

The Office of Tribal Government Relations (OTGR) ensures VA maintains open dialog and has positive relations with American Indian and Alaska Native tribal governments. OTGR seeks to have American Indian and Alaska Native tribal governments view VA as an organization of integrity that advocates for their needs.


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OIT Executive Correspondence Organizational Unit No Change

OMB BPMN Process No Change

OMB System Node No Change

OMB Acronym Office of Management and Budget Office of Management and Budget No Change

OMB Stakeholder Office of Management and Budget Office of Management and Budget No Change

OMB 300B BPMN Process No Change

OMB 300B System No Change

OMB Circular A-11 LRP No Change

OMB Circular A-11 Part 7 Section 300 LRP No Change

OMB Circular A-11, 76, 50, 123 LRP No Change

OMB Circular A-11, Part 7 LRP No Change

OMB Circular A-11, Section 5 LRP No Change


LRP No Change

Manages all OIT correspondence processes, including making internal OIT assignments and reviewing the content of the proposed responses and ensuring timely responses. Prepares Congressional correspondence and testimony and manages the overall internal communications process for OIT on behalf of the AS/IT. Reviews and approves publishing of content on internal and external OIT websites, ensuring content is in compliance with administrative standards.

Manages all OIT correspondence processes, including making internal OIT assignments and reviewing the content of the proposed responses and ensuring timely responses. Prepares Congressional correspondence and testimony and manages the overall internal communications process for OIT on behalf of the AS/IT. Reviews and approves publishing of content on internal and external OIT websites, ensuring content is in compliance with administrative standards.

White House office responsible for devising and submitting the president's annual budget proposal to Congress.




OMB 300B is for the management of the execution of IT capital investments through their project life cycle and into their useful life in production.




OMB Circular A-123: Management’s Responsibility for Internal Control


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OMB Circular A-127 LRP Deleted

OMB Circular A-127, LRP New



OMB Circular A-130 Revised LRP No Change


OMB Circular No. A-11 LRP No Change

OMB Circular No. A-19 LRP No Change

OMB Guidance Memo M-12-09 LRP No Change

OMB Memorandum 11-35 LRP No Change

LRP Deleted

LRP Deleted

OMB Memorandum M-12-12 LRP No Change

LRP Deleted

LRP Deleted

OMG Acronym Object Management Group Object Management Group No Change

OMG Circular A-11 LRP No Change

Onboarding Documents BPMN Process This is a collection of onboarding documents from the employee. No Change

Onboarding Documents Data Object This is a collection of onboarding documents from the employee. No Change

ONCHIT Acronym Office of National Coordinator for Health Information Technology No Change

Oncology & Hematology Subject Area No Change

OMB Memorandum 11-35, dated September 21, 2011

OMB Memorandum 12-12, dated May 11, 2012

OMB Memorandum, The FAC-COR, dated Nov. 26, 2007

OMB Memorandum, The FAC-P/PM, dated April 25, 2007

This is a collection of onboarding documents from the employee.

This is a collection of onboarding documents from the employee.

Office of National Coordinator for Health Information Technology

Oncology & Hematology is the clinical specialty that focuses on the diagnosis and treatment of cancer and blood disorders. Oncology & hematology is concerned not only with the diagnosis of cancer and blood disorders, but also the therapy, follow-up, palliative care, screening, and therapeutic intervention. Some common therapies and/or treatments include chemotherapy, blood transfusion, bone marrow biopsy and hormone manipulation.

Oncology & Hematology is the clinical specialty that focuses on the diagnosis and treatment of cancer and blood disorders. Oncology & hematology is concerned not only with the diagnosis of cancer and blood disorders, but also the therapy, follow-up, palliative care, screening, and therapeutic intervention. Some common therapies and/or treatments include chemotherapy, blood transfusion, bone marrow biopsy and hormone manipulation.


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OPM BPMN Process No Change

OPM System Node No Change

OPP Acronym Office of Programming and Planning Office of Programming and Planning No Change


Order Additional Services BPMN Process Order additional patient medical services in this process step. No Change

Order Grave Marker BPMN Process No Change

Order Management Subject Area No Change

Order VA Appraisal of Property BPMN Process Order VA appraisal of property in WebLGY in this process step. No Change

Order VA Exams BPMN Process Order VA exams. Order VA exams. No Change

Organization and Position Management FEA BRM No Change

Organization and Position Management BPMN Process No Change

OPM provides human resources, leadership, and support to Federal agencies and helps the Federal workforce achieve their aspirations as they serve the American people.




Optimization and Standardization Department

Optimization and Standardization Department (OSD) is responsible for the evaluation of existing processes and procedures to identify opportunities for process improvement that leverage available industry strong practices using readily available technology and resources.

Order additional patient medical services in this process step.

Update Monument Application Table with marker order information in AMAS in this process step.

Update Monument Application Table with marker order information in AMAS in this process step.

Order Management contains data that includes orderable items, date/time stamp for audit trail of all actions related to an order, tracking of specific types of orders, result alerts, order checks, actions taken on orders, identification of clinician/treatment specialty who placed the order, costs associated with an order, diagnoses associated with an order, and information as to whether the order is due to a specific condition resulting from military service. This provides efficient and timely care to the veteran by electronically managing orders for tests, procedures, diets, drugs, and other necessary medical treatment. Order management data is also used for quality reviews, cost control, patient safety, risk assessment and patient management.

Order Management contains data that includes orderable items, date/time stamp for audit trail of all actions related to an order, tracking of specific types of orders, result alerts, order checks, actions taken on orders, identification of clinician/treatment specialty who placed the order, costs associated with an order, diagnoses associated with an order, and information as to whether the order is due to a specific condition resulting from military service. This provides efficient and timely care to the veteran by electronically managing orders for tests, procedures, diets, drugs, and other necessary medical treatment. Order management data is also used for quality reviews, cost control, patient safety, risk assessment and patient management.

Order VA appraisal of property in WebLGY in this process step.


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Organizational_Unit_1 Organizational Unit New


Orthopedics Subject Area No Change

OS Acronym Operating System Operating System No Change

Other Evidence Message Flow No Change

Other Evidence BPMN Process No Change

OTP Acronym One Time Password One Time Password No Change

OWF Acronym Ozone Widget Framework Ozone Widget Framework No Change

OWL Acronym Web Ontology Language Web Ontology Language No Change

P.L .97-174 LRP No Change

P.L. 100-322 LRP No Change

P.L. 100-322 § 201 LRP No Change





P.L. 102-486, 106 Stat. 2776 LRP No Change


Organize and Run VA Business to Deliver Seamless and Integrated Support

Internal improvements are a continuous effort. Goal 3 represents VA’s highest priority management objectives: developing our workforce and effectively and efficiently managing our infrastructure and processes.

Internal improvements are a continuous effort. Goal 3 represents VA’s highest priority management objectives: developing our workforce and effectively and efficiently managing our infrastructure and processes.

Orthopedics is the clinical specialty that focuses on the human musculoskeletal system. The musculoskeletal system includes: bones, joints, ligaments, tendons, muscles, and nerves. Orthopedics is a main branch of surgery. Both surgical and nonsurgical means are used to treat musculoskeletal trauma, sports injuries, degenerative diseases, infections, tumors, and congenital disorders. Some common procedures performed include joint replacement, arthroscopy, fracture reduction and bone reconstruction. Some common disorders include carpal tunnel syndrome, meniscal tear, fractures, arthritis, and rotator cuff injury.

Orthopedics is the clinical specialty that focuses on the human musculoskeletal system. The musculoskeletal system includes: bones, joints, ligaments, tendons, muscles, and nerves. Orthopedics is a main branch of surgery. Both surgical and nonsurgical means are used to treat musculoskeletal trauma, sports injuries, degenerative diseases, infections, tumors, and congenital disorders. Some common procedures performed include joint replacement, arthroscopy, fracture reduction and bone reconstruction. Some common disorders include carpal tunnel syndrome, meniscal tear, fractures, arthritis, and rotator cuff injury.


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P.L. 103-446 § 509 LRP Deleted






LRP No Change

LRP No Change



P.L. 106-579 § 3181 LRP No Change




P.L. 107-314 § 721(d) LRP No Change









P.L. 109-461 § 212 (7307-7308) LRP No Change

P.L. 109-461 Title IX LRP No Change



P.L. 106-117, The Veterans Millennium Health Care Act

P.L. 106-117, The Veterans Millennium Health Care Benefits Act


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P.L. 110-389 §703 LRP No Change

P.L. 110-389, Title II, § 222 LRP No Change





P.L. 111-163 § 401-402 LRP No Change






P.L. 111-8, Title II (123 Stat. 961) LRP No Change


P.L. 112-10 for FY2011 LRP No Change


P.L. 112-239 § 727-728 LRP No Change






P.L. 93-400, as amended by P.L. 96-83 LRP No Change









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P.L. 99-166 Title II LRP No Change

P.L. 99-166, Title II LRP No Change

P.L. No. 104-106 LRP No Change

P.L. No. 112-56 LRP No Change

P1 Acronym Priority Code 1 Priority Code 1 No Change



PACS BPMN Process No Change

PACS System No Change

PACS Acronym Physical Access Control Systems Physical Access Control Systems No Change

The Physical Access Control System (PACS) interfaces with PIV cards to provide cardholders access to VA controlled facilities. A PACS can also obtain certificate revocation status information from the PKI SSP via a CRL or OCSP, or credential revocation status by sending the Federal Agency Smart Credential Number (FASC-N) from the Cardholder Unique Identifier (CHUID) to the backend authentication system. A PACS can also receive additional provisioning information or attributes by sending the FASC-N from the CHUID or the certificate to the backend authentication system





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Pain Management Subject Area No Change

PAM Acronym Performance Accountability Matrix Performance Accountability Matrix No Change

PAN Acronym Personal Area Network Personal Area Network No Change

Paperwork Reduction Act LRP No Change

PAR Acronym Performance Accountability Report Performance Accountability Report No Change

PART Acronym Program Assessment and Rating Tool Program Assessment and Rating Tool No Change

Participant Subject Area No Change

PARTICIPANT Subject Area No Change

PARTICIPANT INTERACTION Subject Area No Change

PAS BPMN Process No Change

PAS System No Change

Pain Management is the clinical specialty that focuses on employing an interdisciplinary approach for easing the suffering and improving he quality of life of those living with pain. Treatment approaches to long term pain include pharmacologic measures, interventional procedures, physical therapy and exercises, biofeedback, and cognitive behavioral therapy. Other forms of treatment include intrathecal pump, epidural injections, and spinal cord stimulators. Some of the common disorders include chronic back pain and diabetic neuropathy.

Pain Management is the clinical specialty that focuses on employing an interdisciplinary approach for easing the suffering and improving he quality of life of those living with pain. Treatment approaches to long term pain include pharmacologic measures, interventional procedures, physical therapy and exercises, biofeedback, and cognitive behavioral therapy. Other forms of treatment include intrathecal pump, epidural injections, and spinal cord stimulators. Some of the common disorders include chronic back pain and diabetic neuropathy.

A person or VA external organization that are entitled to VA services, have a relationship VA services recipient, provides supporting information, or consumes supporting information.

A person or VA external organization that are entitled to VA services, have a relationship VA services recipient, provides supporting information, or consumes supporting information.

VA services that a participant are eligible for, has used in the past, or are currently using. It also contains all the roles for the participant.

VA services that a participant are eligible for, has used in the past, or are currently using. It also contains all the roles for the participant.

Provides a notification method to gain awareness of the safety of VA employees and provide information to these staff in support of VA Emergency Preparedness and the ability to support the nation in a crisis.





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Pastoral Care Subject Area No Change

Patient Advocacy Subject Area No Change

Patient Funds Subject Area No Change

Pastoral Care is the specialty of providing religious, spiritual, and pastoral care to veterans and their families.

Pastoral Care is the specialty of providing religious, spiritual, and pastoral care to veterans and their families.

Patient Advocacy contains data related to submitted compliments and complaints received and processed to provide customer service oversight within Patient Advocacy Programs. Data includes the records of the contacts, submitter and recipient data, and the method of contact. Related data includes patient demographic and eligibility/enrollment, contacting entity, treatment status, and category of the complaint and/or compliment. This data is utilized to ensure timely resolution of complaints, identification and resolution of system issues, and tracking, trending and reporting to appropriate areas.

Patient Advocacy contains data related to submitted compliments and complaints received and processed to provide customer service oversight within Patient Advocacy Programs. Data includes the records of the contacts, submitter and recipient data, and the method of contact. Related data includes patient demographic and eligibility/enrollment, contacting entity, treatment status, and category of the complaint and/or compliment. This data is utilized to ensure timely resolution of complaints, identification and resolution of system issues, and tracking, trending and reporting to appropriate areas.

Patient Funds contains data regarding a patient's monetary account hosted by VHA. The account operates much like a checking account and allows for the management of personal funds while the patient is hospitalized in a VHA medical facility. Data includes account balance, minimum and maximum balances, weekly and monthly usage restrictions, transaction detail, and account status. Data also includes the patient name, social security number, pertinent addresses used by system, and medical information about a patient. An electronic signature code is required and linked to each transaction against the patient's account because these accounts are maintained electronically, and data security and proper data maintenance are serious concerns. Fiscal service uses the data in this domain to create reports for reconciliation, account activity, and transaction listings to help the VHA monitor all of the transactions involving patient fund accounts.

Patient Funds contains data regarding a patient's monetary account hosted by VHA. The account operates much like a checking account and allows for the management of personal funds while the patient is hospitalized in a VHA medical facility. Data includes account balance, minimum and maximum balances, weekly and monthly usage restrictions, transaction detail, and account status. Data also includes the patient name, social security number, pertinent addresses used by system, and medical information about a patient. An electronic signature code is required and linked to each transaction against the patient's account because these accounts are maintained electronically, and data security and proper data maintenance are serious concerns. Fiscal service uses the data in this domain to create reports for reconciliation, account activity, and transaction listings to help the VHA monitor all of the transactions involving patient fund accounts.


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Patient Record Message Flow This is an electronic record of a patient?s medical history. Updated

Patient Record BPMN Process This is an electronic record of a patient?s medical history. Updated

Patient Safety Subject Area No Change

This is an electronic record of a patient's medical history.

This is an electronic record of a patient's medical history.

Patient Safety contains data on individual patient safety incidents occurring at VHA facilities. It also contains occurrence screening data regarding patients with readmission within 10 days, admission within three days following an unscheduled visit, return to operating room during same admission, and death within a medical facility (except Do Not Resuscitate). The data is used by clinical, peer, management, and committee-level reviewers and identifies practitioner, systems, and equipment-related problems and results. In addition, data within this domain includes implant device. This implant data includes information regarding manufactured and/or processed implant devices and tissues. The data is used to identify and locate patients quickly in the event of a recall or to serve clinical needs at the point of care. Patient Safety is closely related to Registration and Movement, Surgery, and Pharmacy domains.

Patient Safety contains data on individual patient safety incidents occurring at VHA facilities. It also contains occurrence screening data regarding patients with readmission within 10 days, admission within three days following an unscheduled visit, return to operating room during same admission, and death within a medical facility (except Do Not Resuscitate). The data is used by clinical, peer, management, and committee-level reviewers and identifies practitioner, systems, and equipment-related problems and results. In addition, data within this domain includes implant device. This implant data includes information regarding manufactured and/or processed implant devices and tissues. The data is used to identify and locate patients quickly in the event of a recall or to serve clinical needs at the point of care. Patient Safety is closely related to Registration and Movement, Surgery, and Pharmacy domains.


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Patient Treatment Decisions Subject Area No Change

Pay Beneficiary BPMN Process Make claim payment to Beneficiary in this process step. No Change

Payment Information Message Flow This is a record of the payment made. This is a record of the payment made. No Change

Payment Information BPMN Process This is the transmission of the claim payment information. No Change

Payment Information BPMN Process This is a record of the payment made. This is a record of the payment made. No Change

Payment Information Data Object This is the transmission of the claim payment information. No Change

Payment Records BPMN Process Payment records are related to individual education benefits. No Change

Payment Records Data Object Payment records are related to individual education benefits. No Change

Payments FEA BRM No Change

Patient Treatment Decisions consists of written instruction regarding healthcare in the event the patient becomes incapacitated. This instruction can be in the form of an advanced directive, Durable Power of Attorney for Healthcare, informed consent and living will. This data includes practitioner information, treatment or procedure name, indications, benefits, risk and alternative treatment, data and time of consent, and a written or electronic signature of the patient or authorized surrogate. Data related to a practitioner's assessment of patient's decision-making capacity is also contained in this domain. Data within this domain provides VHA healthcare providers with the tools to ensure that veterans receive consistent, legible, high-quality information regarding the health care options proposed by the health care team. Patient Treatment Decisions is closely related to Healthcare Documentation domain.

Patient Treatment Decisions consists of written instruction regarding healthcare in the event the patient becomes incapacitated. This instruction can be in the form of an advanced directive, Durable Power of Attorney for Healthcare, informed consent and living will. This data includes practitioner information, treatment or procedure name, indications, benefits, risk and alternative treatment, data and time of consent, and a written or electronic signature of the patient or authorized surrogate. Data related to a practitioner's assessment of patient's decision-making capacity is also contained in this domain. Data within this domain provides VHA healthcare providers with the tools to ensure that veterans receive consistent, legible, high-quality information regarding the health care options proposed by the health care team. Patient Treatment Decisions is closely related to Healthcare Documentation domain.

Make claim payment to Beneficiary in this process step.

This is the transmission of the claim payment information.

This is the transmission of the claim payment information.

Payment records are related to individual education benefits.

Payment records are related to individual education benefits.

Payments includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims.



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Payments BPMN Process No Change

Payout Message Flow This is a payout of all award records and copy of statement. No Change

Payout BPMN Process This is a payout of all award records and copy of statement. No Change

Payroll FEA BRM Defines the set of capabilities to involve the administration of employees compensation No Change

Payroll BPMN Process Defines the set of capabilities to involve the administration of employees compensation No Change

PBX Acronym Private Branch Exchange Private Branch Exchange No Change

PCAST Acronym President’s Council of Advisors on Science and Technology No Change



This is a payout of all award records and copy of statement.

This is a payout of all award records and copy of statement.

Defines the set of capabilities to involve the administration of employees compensation

Defines the set of capabilities to involve the administration of employees compensation

President’s Council of Advisors on Science and Technology


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PCGL BPMN Process No Change

The Personal Computer Generated Letters (PCGL) system is designed to generate letters. This user/training guide is designed to help you "hit the ground running" with PCGL. With PCGL, you have all the flexibility and speed of "Word for Windows" in the creation, editing, and printing of your documents. The PCGL system can generate letters using the “free form” or “predefined” mode. • Free form allows you to type a letter “from scratch” or select individual paragraphs in putting together a letter. It will also set up the proper spacing and formatting for the address, greeting, and closing of a letter which you type yourself without using predefined letters or individual paragraphs. The “free form” mode may not be available to all users. • Predefined letters minimize user input. Your screens may not appear exactly as shown in this document. Screens may differ due to configuration and site options, as well as ongoing enhancements.

Provides letter generation capabilities to Veterans Service Center (C&P, Edu), LGY Loan Guaranty, and ORM (Office of Resource Management - new) using PCs and accessing BDN and VETSNET data.

Possible replacement that allows central printing and integrates with newer versions of windows/office





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PCGL System No Change

PCGL - VBMS System Interface Information exchanged from PCGL to VBMS. Information exchanged from PCGL to VBMS. No Change

PCGL - VETSNET System Interface Information exchanged from PCGL to VETSNET. Information exchanged from PCGL to VETSNET. No Change








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PCRT BPMN Process No Change

PCRT System No Change

PD Acronym Product Development Product Development No Change

PDA Acronym Personal Digital Assistant Personal Digital Assistant No Change

PDD-67 LRP No Change

PE Acronym Physical and Environmental Protection Physical and Environmental Protection No Change

PEAP Acronym Protected Extensible Authentication Protocol Protected Extensible Authentication Protocol No Change

PCRT delivers VA-internal and enables public-facing Web-based applications to answer key questions about VA research. The PCRT is being developed to: - Standardize and simplify research portfolio categorization using automated tools. - Provide analytic capability to manage VA’s research program for areas of strength, influence, trends, gaps, and new opportunities. - Facilitate the peer review process by identifying appropriate reviewers. - Standardize portfolio reporting to ensure consistent results are reported, driving internal budget management and external fiscal transparency.





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Pension and Fiduciary Service Organizational Unit No Change

PEO Acronym Program Executive Office Program Executive Office No Change

Perform Additional Research BPMN Process Perform additional research to verify eligibility in this process step. No Change

Perform Appraisal BPMN Process Perform appraisal in this process step. Perform appraisal in this process step. No Change

Perform Cart Check BPMN Process Perform cart check in this process step. Perform cart check in this process step. No Change


Perform Exam BPMN Process Perform medical exam or treatment on Veteran in this process step. No Change

Perform Income Verification Match BPMN Process Perform Income Verification Match in this process step. No Change

Perform Research BPMN Process No Change

The Pension and Fiduciary (P&F) Service administers VA's needs-based pension program for wartime Veterans and their survivors, the parents' dependency and indemnity compensation (DIC) program for dependent parents, DIC program for the survivors of Veterans who die as a result of a service-connected disability, and burial benefits program for survivors and other individuals who paid for a deceased Veteran's burial or funeral. P&F Service also administers VA's fiduciary program for beneficiaries who cannot manage their VA benefits.

The Pension and Fiduciary (P&F) Service administers VA's needs-based pension program for wartime Veterans and their survivors, the parents' dependency and indemnity compensation (DIC) program for dependent parents, DIC program for the survivors of Veterans who die as a result of a service-connected disability, and burial benefits program for survivors and other individuals who paid for a deceased Veteran's burial or funeral. P&F Service also administers VA's fiduciary program for beneficiaries who cannot manage their VA benefits.

Perform additional research to verify eligibility in this process step.

Perform Cost Accounting / Performance Measurement

Perform Cost Accounting / Performance Measurement is the process of accumulating, measuring, analyzing, interpreting, and reporting cost information useful to both internal and external groups concerned with the way in which an organization uses, accounts for, safeguards, and controls its resources to meet its objectives. Cost accounting information is necessary in establishing strategic goals, measuring service efforts and accomplishments, and relating efforts to accomplishments. Also, cost accounting, financial accounting, and budgetary accounting all draw information from common data sources.

Perform Cost Accounting / Performance Measurement is the process of accumulating, measuring, analyzing, interpreting, and reporting cost information useful to both internal and external groups concerned with the way in which an organization uses, accounts for, safeguards, and controls its resources to meet its objectives. Cost accounting information is necessary in establishing strategic goals, measuring service efforts and accomplishments, and relating efforts to accomplishments. Also, cost accounting, financial accounting, and budgetary accounting all draw information from common data sources.

Perform medical exam or treatment on Veteran in this process step.

Perform Income Verification Match in this process step.

Perform additional research to determine whether Veteran is eligible for marker in this process step.

Perform additional research to determine whether Veteran is eligible for marker in this process step.


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Performance and Analysis Organizational Unit No Change

Performance Management FEA BRM No Change

Performance Management BPMN Process No Change

Permanent Master Record BPMN Process This temporary record is made permanent after determining the Veteran is eligible. No Change

Permanent Master Record Data Object This temporary record is made permanent after determining the Veteran is eligible. No Change

Permits and Licensing FEA BRM No Change

Permits and Licensing BPMN Process No Change

Person Subject Area No Change

PERSON Subject Area No Change

Performance and Analysis (P&A) Branch provides human resource (HR) transaction support, budget/travel oversight and acquisition support to all QPO elements, and performance management/reporting, conference management/reporting and Human Capital (HC) strategic planning for all OIT organizations.

Performance and Analysis (P&A) Branch provides human resource (HR) transaction support, budget/travel oversight and acquisition support to all QPO elements, and performance management/reporting, conference management/reporting and Human Capital (HC) strategic planning for all OIT organizations.

Defines the set of capabilities to measure the effectiveness of an organization's financial assets and capital. This can include Corrective Action, Program Evaluation, and Program Monitoring.




This temporary record is made permanent after determining the Veteran is eligible.

This temporary record is made permanent after determining the Veteran is eligible.

Permits and Licensing involves activities associated with granting, revoking, and the overall management of the documented authority necessary to perform a regulated task or function.




A military or non-military person that are entitled to VA services or have a relationship VA services recipient. The individual entitled to VA services through current or past military service or as a decedent.

A military or non-military person that are entitled to VA services or have a relationship VA services recipient. The individual entitled to VA services through current or past military service or as a decedent.


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Personal Health Record Subject Area No Change

Personal Identification Number Message Flow A random/unique number is selected by applicant and imprinted on PIV Card. No Change

Personal Identification Number BPMN Process A random/unique number is selected by applicant and imprinted on PIV Card. No Change

Personal PIV Certificates BPMN Process This is the upload of the certificates. This is the upload of the certificates. No Change

Personal PIV Certificates Data Object This is the upload of the certificates. This is the upload of the certificates. No Change

Personal Health Record contains data created from the VA's online Personal Health Record (PHR). Data within this domain includes patient self-entered information. Medications, herbals, over-the-counter (OTCs) drugs and supplements, allergies, immunizations, medical events, military health history, family health history, and journals for food and activity are examples of self-entered data. The domain also includes care giver information, treatment facilities, health insurance coverage, health calendar with wellness reminders, and appointment information for last two years and for future appointments. The data within this domain enables online access for patients to better manage their overall health, make informed health decisions, and record and store important health and military history information. This empowers patients to become active partners in their health care and encourages patient/clinician collaboration. In order to provide a comprehensive resource for the patients this domain is closely associated to the Pharmacy, Laboratory, Allergies/Adverse Reaction, Appointment Management, Vitals Measurement, and Healthcare Documentation domains.

Personal Health Record contains data created from the VA's online Personal Health Record (PHR). Data within this domain includes patient self-entered information. Medications, herbals, over-the-counter (OTCs) drugs and supplements, allergies, immunizations, medical events, military health history, family health history, and journals for food and activity are examples of self-entered data. The domain also includes care giver information, treatment facilities, health insurance coverage, health calendar with wellness reminders, and appointment information for last two years and for future appointments. The data within this domain enables online access for patients to better manage their overall health, make informed health decisions, and record and store important health and military history information. This empowers patients to become active partners in their health care and encourages patient/clinician collaboration. In order to provide a comprehensive resource for the patients this domain is closely associated to the Pharmacy, Laboratory, Allergies/Adverse Reaction, Appointment Management, Vitals Measurement, and Healthcare Documentation domains.

A random/unique number is selected by applicant and imprinted on PIV Card.

A random/unique number is selected by applicant and imprinted on PIV Card.


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PGD Acronym Patient Generated Data Patient Generated Data No Change

Pharmacist?s Verification BPMN Process The Pharmacist digitally signs and confirms the prescription order. New

Pharmacist?s Verification Data Object The Pharmacist digitally signs and confirms the prescription order. New

Pharmacy Subject Area No Change

Personnel Security and Suitability Service

The Personnel Security and Suitability Service writes, coordinates, and distributes policies and processes that define VA requirements for compliance with applicable statutes; conducts training, oversight, and compliance of VA offices that perform personnel security and sustainability functions; and coordinates requirements and acts as a liaison with OPM Federal Investigative Service and other supporting organizations for personnel security.

The Personnel Security and Suitability Service writes, coordinates, and distributes policies and processes that define VA requirements for compliance with applicable statutes; conducts training, oversight, and compliance of VA offices that perform personnel security and sustainability functions; and coordinates requirements and acts as a liaison with OPM Federal Investigative Service and other supporting organizations for personnel security.

Pharmacy contains data required to conduct pharmacy activities and to manage the medication regimen of veterans and dependent beneficiaries. The data includes outpatient and inpatient patient medication order, fill/refill, dispensing information and history. The data is used by healthcare providers and pharmacists in the evaluation of treatment plans and patient education. In addition, this domain contains data related to non-VA medications. Non-VA data describes those medications, including prescription drugs, over-the-counter medications, and herbal preparations that are being taken by the patient and are supplied from a source other than a VA Pharmacy. The data also includes drug procurement, purchase, distribution and inventory management information. Pharmacy data is also used to detect discrepancies in stock levels and conduct controlled substance inspections. Utilization, cost, and workload reports based on the data in this domain are used by local VAMC's, VISNs, the Pharmacy Benefits Management Strategic Health Group and the VA Research Community to provide management cost-controlling tools, such as Drug Formulary, while maintaining the highest level of patient care.

Pharmacy contains data required to conduct pharmacy activities and to manage the medication regimen of veterans and dependent beneficiaries. The data includes outpatient and inpatient patient medication order, fill/refill, dispensing information and history. The data is used by healthcare providers and pharmacists in the evaluation of treatment plans and patient education. In addition, this domain contains data related to non-VA medications. Non-VA data describes those medications, including prescription drugs, over-the-counter medications, and herbal preparations that are being taken by the patient and are supplied from a source other than a VA Pharmacy. The data also includes drug procurement, purchase, distribution and inventory management information. Pharmacy data is also used to detect discrepancies in stock levels and conduct controlled substance inspections. Utilization, cost, and workload reports based on the data in this domain are used by local VAMC's, VISNs, the Pharmacy Benefits Management Strategic Health Group and the VA Research Community to provide management cost-controlling tools, such as Drug Formulary, while maintaining the highest level of patient care.


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PHI Acronym Protected Health Information Protected Health Information No Change

Physician's Discharge Progress Note Message Flow No Change

Physician's Discharge Progress Note BPMN Process No Change

Physician's Progress Note Message Flow No Change

Physician's Progress Note BPMN Process No Change

PIA Acronym Privacy Impact Assessment Privacy Impact Assessment No Change

Pick List BPMN Process This is a report listing the prescriptions to be filled. This is a report listing the prescriptions to be filled. No Change

Pick List Data Object This is a report listing the prescriptions to be filled. This is a report listing the prescriptions to be filled. No Change

Pick List Record BPMN Process This is a report listing the prescriptions filled. This is a report listing the prescriptions filled. No Change

Pick List Record Data Object This is a report listing the prescriptions filled. This is a report listing the prescriptions filled. No Change

Pick List Update BPMN Process This is a report listing the Updated prescriptions to be filled. No Change

Pick List Update Data Object This is a report listing the Updated prescriptions to be filled. No Change

This is a report listing the Updated prescriptions to be filled.

This is a report listing the Updated prescriptions to be filled.


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PIES BPMN Process No Change

A client/server application designed to improve quality and timeliness of requesting veteran information from outside agencies. Information gained from these requests are used to process claims for: compensation, pension, education, burial benefits, and loan guaranty. These improvements are achieved by automating and standardizing the data requests, improved routing, request tracking, standard output generation processes, and process metrics involved with claims development. PIES is an automated system that manages the requests for veteran information that are required in order to develop and process claims more efficiently. PIES consists of two executable programs:• PIES Create program – Developed for use by Regional Office and RMC users to create 3101 requests.• PIES Respond program – Developed for use by individuals at NPRC to respond to 3101 requests. When a veteran submits a claim requiring service information or records not in VA custody, the VSR or other user at the VARO will open the PIES Create program. The user searches the PIES database for existing 3101s.



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PIES System No Change

PIES - VBMS System Interface Information exchanged from PIES to VBMS. Information exchanged from PIES to VBMS. No Change

PII Acronym Personally Identifiable Information Personally Identifiable Information No Change

PIN Acronym Personal Identification Number Personal Identification Number No Change




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PIPS BPMN Process No Change

PIPS System No Change

PIPS - VA PIV System Interface Information exchanged from PIPS to VA PIV. Information exchanged from PIPS to VA PIV. No Change

The Office of Personnel Management (OPM) Personnel Information Processing System (PIPS). OPM PIPS is an application maintained by their Federal Investigative Services Division (FISD) containing the records of all Federal employees and contractors who have been investigated by the government during the preceding 15-25 years. It includes records of investigations by the OPM and those conducted for the OPM by various other Federal investigative agencies (FBI, State Department, etc.). The PIPS application is also used to process the background investigations requested through OPM.





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PIT BPMN Process No Change

PIT System No Change

PIV Acronym Personal Identity Verification Personal Identity Verification No Change

PKI Acronym Public Key Infrastructure Public Key Infrastructure No Change

PL Acronym Planning Planning No Change

Place Grave Marker BPMN Process No Change

Plans of Service Message Flow These are types of services that are provided for counseling. No Change

Plans of Service BPMN Process These are types of services that are provided for counseling. No Change

PLTI Acronym Programming and Long Term Issues Programming and Long Term Issues No Change

The Program Integrity Tool (PIT) will address the claim scoring, centralization of claim data, and related reporting capability needs of Purchased Care Programs. The PIT shall transform claims-related data received from the following systems and load this data into the PIT centralized Data Repository: Fee Basis Claims Systems (FBCS) for fee basis claims,X.12 837 files for CP&E claims ,Corporate Data Warehouse for Fee Basis claims payment Status, CP&E Data Warehouse for CP&E claims and claims payment status. The PIT shall also extract and post scored claims data from the Data Repository for further payment processing by the following Interfacing Systems: FBCS and CP&E.




These are types of services that are provided for counseling.

These are types of services that are provided for counseling.


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PM Acronym Program Management Program Management No Change

PMA Acronym President's Management Agenda President's Management Agenda No Change

PMAS BPMN Process No Change

PMAS System No Change

PMAS Acronym Program Management Accountability System Program Management Accountability System No Change

PMAS - OMB 300B System Interface Information exchanged from PMAS to OMB 300B. Information exchanged from PMAS to OMB 300B. No Change

PMO Acronym Portfolio Management Office Portfolio Management Office No Change

PMR Acronym Program Milestone Review Program Milestone Review No Change

PO BPMN Process No Change

PO System Node No Change

PO Acronym Privacy Officer Privacy Officer No Change

POA&M Acronym Plan of Action and Milestones Plan of Action and Milestones No Change

POC Acronym Point of Contact Point of Contact No Change

Podiatry Subject Area No Change

PMAS is a performance-based project management discipline. All VA IT projects that introduce new functionality or enhance existing capabilities within current systems in VA are considered to be delivering products. All development projects and those infrastructure projects that provide new capability fall under the management discipline of PMAS.




Podiatry is the clinical specialty that focuses on the study, diagnosis, medical and surgical treatment of disorders of the foot, ankle, and lower extremity. Some of the common podiatry treatments and disorder include diabetic foot care, bunions, fractures, orthotics, insoles, maintenance and correction of food deformities and prescribing and fitting custom-made shoes.

Podiatry is the clinical specialty that focuses on the study, diagnosis, medical and surgical treatment of disorders of the foot, ankle, and lower extremity. Some of the common podiatry treatments and disorder include diabetic foot care, bunions, fractures, orthotics, insoles, maintenance and correction of food deformities and prescribing and fitting custom-made shoes.


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Police Services Organizational Unit No Change

Policy and Guidance Development FEA BRM No Change

Policy and Guidance Development BPMN Process No Change

Policy and Planning Service Organizational Unit No Change

Policy, Performance and Oversight Organizational Unit Updated

Pollution Prevention and Control FEA BRM No Change

Police Services identifies and writes policy, guidance, and regulatory documents that govern VA's security and law enforcement programs; maintains policy guidelines and requirements to properly implement statutory and regulatory requirements; provides near real-time incident and event analysis using criminal and strategic analysis of security risks and crimes facing VA facilities and people; monitors all pertinent intelligence and analysis of threats to senior leaders; provides daily transportation for the executives through fleet management and driver support; coordinates and provides uniformed contract security coverage with the DHS Federal Protective Service and appropriate outside law enforcement; and coordinates or conducts criminal investigations of suspected criminal activity occurring within the VACO campus.

Police Services identifies and writes policy, guidance, and regulatory documents that govern VA's security and law enforcement programs; maintains policy guidelines and requirements to properly implement statutory and regulatory requirements; provides near real-time incident and event analysis using criminal and strategic analysis of security risks and crimes facing VA facilities and people; monitors all pertinent intelligence and analysis of threats to senior leaders; provides daily transportation for the executives through fleet management and driver support; coordinates and provides uniformed contract security coverage with the DHS Federal Protective Service and appropriate outside law enforcement; and coordinates or conducts criminal investigations of suspected criminal activity occurring within the VACO campus.

The Policy and Planning Service plans and directs nationwide demonstration programs for managing and improving service delivery, including future projections and management practices, organizational modifications, resource utilization and communication networks.

The Policy and Planning Service plans and directs nationwide demonstration programs for managing and improving service delivery, including future projections and management practices, organizational modifications, resource utilization and communication networks.

The Office of Policy, Performance and Oversight provides OIT executive office operations through five branches and two program managers (EEO Program Manager and the Position Management Program Manager).

The Office of Policy, Performance and Oversight provides OIT executive office operations through five branches and two program managers (EEO Program Manager and the Postion Management Program Manager).

Pollution Prevention and Control includes activities associated with identifying appropriate pollution standards and controlling levels of harmful substances emitted into the soil, water and atmosphere from manmade sources. Environmental mitigation projects are also included in this business line.



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Pollution Prevention and Control BPMN Process No Change

Populate VistA Fee BPMN Process Populate VistA Fee with Fee-Basis information in this process step. No Change

Population Health Subject Area No Change



Populate VistA Fee with Fee-Basis information in this process step.

Population Health contains data related to demographic and clinical data on VHA patients infected with Human Immunodeficiency Virus (HIV) and/or Hepatitis C virus (HCV) and others. The domain also includes data related to health quality and tobacco use and cessation related information. Data includes medical diagnostic codes used in identifying patients falling in these groups, additional diagnoses, prescriptions, surgical procedures, laboratory tests, radiology exams, patient demographics, hospital admissions, and clinical visits. Data is used for both clinical and administrative reporting on local and national levels. The data provides local population-based reporting to monitor clinical outcomes and resource utilization by local healthcare providers. Reports from the national database are used to monitor clinical and administrative trends, including issues related to patient safety, quality of care, and disease evolution across the national population of VHA patients. Data is used to track patient outcomes relative to treatment; to identify and track important trends in treatment response, adverse events, and time on therapy; and to monitor quality of care using both process and patient outcome measures.

Population Health contains data related to demographic and clinical data on VHA patients infected with Human Immunodeficiency Virus (HIV) and/or Hepatitis C virus (HCV) and others. The domain also includes data related to health quality and tobacco use and cessation related information. Data includes medical diagnostic codes used in identifying patients falling in these groups, additional diagnoses, prescriptions, surgical procedures, laboratory tests, radiology exams, patient demographics, hospital admissions, and clinical visits. Data is used for both clinical and administrative reporting on local and national levels. The data provides local population-based reporting to monitor clinical outcomes and resource utilization by local healthcare providers. Reports from the national database are used to monitor clinical and administrative trends, including issues related to patient safety, quality of care, and disease evolution across the national population of VHA patients. Data is used to track patient outcomes relative to treatment; to identify and track important trends in treatment response, adverse events, and time on therapy; and to monitor quality of care using both process and patient outcome measures.


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Population Health Management FEA BRM No Change

Population Health Management BPMN Process No Change

Portfolio Management FEA BRM No Change

Portfolio Management BPMN Process No Change

Postal Services FEA BRM No Change

Population Health Management assesses health indicators as a means to protect and promote the health of the general population. This includes monitoring of health, health planning, and health management of humans, animals, animal products, and plants, as well as tracking the spread of diseases and pests. Also includes evaluation of consumer products, drug, and foods to assess the potential risks and dangers; education of the consumer and the general population; and facilitation of health promotion and disease and injury prevention.




Defines the set of capabilities to support the administration of a group of investments held by an organization




Postal Services provide for the timely and consistent exchange and delivery of mail and packages between businesses, organizations, and residents of the United States or between businesses, organizations, and residents of the United States and the rest of the world. It also includes the nationwide retail infrastructure required to make Postal Services easily accessible to customers.



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Postal Services BPMN Process No Change

POW Acronym Prisoner of War Prisoner of War No Change

PPBE Acronym Planning, Programming, Budgeting/Execution and Evaluation No Change

PPD 8 LRP No Change

PPTP Acronym Point Tunneling Protocol Point Tunneling Protocol No Change

Premium Payments Message Flow This is the sending of premium payments. This is the sending of premium payments. No Change

Premium Payments BPMN Process This is the sending of premium payments. This is the sending of premium payments. No Change

Premium Request for VGLI Message Flow This is a request for VGLI premium payments. This is a request for VGLI premium payments. No Change

Premium Request for VGLI BPMN Process This is a request for VGLI premium payments. This is a request for VGLI premium payments. No Change

Prepare Case for Transfer BPMN Process No Change

Prepare Proposal BPMN Process Prepare proposal response in this process step. Prepare proposal response in this process step. No Change

Prepare Statement of Case BPMN Process Prepare Statement of Case in this process step. Prepare Statement of Case in this process step. No Change

Prescription Message Flow This is an electronic version of the prescription information. No Change

Prescription BPMN Process This is an electronic version of the prescription information. No Change

Prescription Order BPMN Process This is an electronic version of the prescription order information. No Change

Prescription Order Data Object This is an electronic version of the prescription order information. No Change

LRP No Change

LRP No Change

Previous Loan Information Message Flow This is the retrieval of information about previous loans. No Change



Planning, Programming, Budgeting/Execution and Evaluation

Review cases in BOSS and transfer ownership of case to National Cemetery in this process step.

Review cases in BOSS and transfer ownership of case to National Cemetery in this process step.

This is an electronic version of the prescription information.

This is an electronic version of the prescription information.

This is an electronic version of the prescription order information.

This is an electronic version of the prescription order information.

President’s Management Council Decision FY11

Presidential POWER Initiative: Protecting Our Workers and Ensuring Reemployment

This is the retrieval of information about previous loans.


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Previous Loan Information BPMN Process This is the retrieval of information about previous loans. No Change

Primary Care Subject Area No Change

Print Pick List Record BPMN Process Print pick list record in VistA for trackability in this process step. No Change

Print PIV Card BPMN Process Initiate card printing in PIV Enrollment System in this process step. No Change

Print Prescription Label BPMN Process Print prescription label in this process step. Print prescription label in this process step. No Change

Print Signature Pages BPMN Process No Change

Privacy Act of 1974 LRP No Change

PRM Acronym Performance Reference Model Performance Reference Model No Change

Proactive Outreach Business Objective No Change

Problem List Message Flow This is an electronic version of medical problems. This is an electronic version of medical problems. No Change

Problem List BPMN Process This is an electronic version of medical problems. This is an electronic version of medical problems. No Change

Process and Knowledge Management Organizational Unit No Change

Process Bill BPMN Process Process bill using methodology rules to determine payment amount in this process step. No Change

This is the retrieval of information about previous loans.

Primary Care acts as the principal point of contact for patients and coordinates with other specialists that the patient may need. Primary care providers are accountable for addressing a large majority of personal health care needs, developing a sustained partnership with patients, and practicing in the context of family and community. The patients overall health is managed by a primary care healthcare provider and depending on the nature of the health condition, patients may be then referred for further work-up or care using other specialists.

Primary Care acts as the principal point of contact for patients and coordinates with other specialists that the patient may need. Primary care providers are accountable for addressing a large majority of personal health care needs, developing a sustained partnership with patients, and practicing in the context of family and community. The patients overall health is managed by a primary care healthcare provider and depending on the nature of the health condition, patients may be then referred for further work-up or care using other specialists.

Print pick list record in VistA for trackability in this process step.

Initiate card printing in PIV Enrollment System in this process step.

Process and Knowledge Management develops, implements, updates and oversees the overall process framework, mandated by the Assistant Secretary for OIT for use in executing the business of OIT. Knowledge Management and communications service establishes the methods to acquire and retain ASD knowledge to promote efficient and effective information sharing both internally and externally, and to enable actions and decisions.

Process and Knowledge Management develops, implements, updates and oversees the overall process framework, mandated by the Assistant Secretary for OIT for use in executing the business of OIT. Knowledge Management and communications service establishes the methods to acquire and retain ASD knowledge to promote efficient and effective information sharing both internally and externally, and to enable actions and decisions.

Process bill using methodology rules to determine payment amount in this process step.


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Process Billing Information BPMN Process Process billing and patient information in this process step. No Change

Process Debt Event BPMN Process Process delinquent debt event in this process step. Process delinquent debt event in this process step. No Change

Process Enrollment Certification BPMN Process VA ONCE sends the school's Enrollment Certification to ECAP in this process step. No Change

Process Foreclosure Payment BPMN Process Process foreclosure payment through FMS in this process step. No Change

Process Grant BPMN Process AOJ process payment in various systems. AOJ process payment in various systems. No Change

Process Order BPMN Process Receive batch marker orders from AMAS and prepare for manufacturing in this process step. No Change

Process Payment BPMN Process Process completed payment in this process step. Process completed payment in this process step. No Change

Process Remand BPMN Process No Change

Process Tracking FEA BRM No Change

Process Tracking BPMN Process No Change

Process Tuition Payment BPMN Process Send tuition payment (through Treasury) in this process step. No Change

Process_1 BPMN Process No Change

Procurement Action BPMN Process Procurement action is a document based on procurement data used to generate a solicitation. No Change

Procurement Action Data Object Procurement action is a document based on procurement data used to generate a solicitation. No Change

Procurement and Logistics Organizational Unit New

Process billing and patient information in this process step.

VA ONCE sends the school's Enrollment Certification to ECAP in this process step.

Process foreclosure payment through FMS in this process step.

Receive batch marker orders from AMAS and prepare for manufacturing in this process step.

Defines the set of capabilities to manage business processes, including business process mapping, remapping, reengineering, and business process improvement efforts.




Send tuition payment (through Treasury) in this process step.

Procurement action is a document based on procurement data used to generate a solicitation.

Procurement action is a document based on procurement data used to generate a solicitation.

Awards contracts in support of VHA requirements, monitors procurement metrics to ensure procurement actions occur within specified time periods and in accordance with Federal and VA acquisition regulations (does not include national contracts, Federal Supply Schedule contracts, construction above $10 million or information technology contracts above $150,000).


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Procurement and Logistics Office Organizational Unit Deleted

Product Development Organizational Unit Deleted

Product Development Businesss Office Organizational Unit New

Product Management Organizational Unit Updated

Product Outreach FEA BRM No Change

Product Outreach BPMN Process No Change

Awards contracts in support of VHA requirements, monitors procurement metrics to ensure procurement actions occur within specified time periods and in accordance with Federal and VA acquisition regulations (does not include national contracts, Federal Supply Schedule contracts, construction above $10 million or information technology contracts above $150,000).

The Product Development provides centralized Workforce Management Services for PD, including centralized Strategic Communication and Correspondence Control Services, Performance Measurement Services, Program, Planning and Oversight Services, Budget Planning and Execution Services, Acquisition and Contract Administration Services, Business office, Administrative and Information Management and Special Study Services.

The Product Development Business Office provides centalized Workforce Management Services for PD, including centalized Strategic Communication and Correspondence Control Services, Performance Measurement Services, Program, Planning and Oversight Services, Budget Planning and Execution Services, Acquisition and Contract Administration Services, Business office, Administrative and Information Management and Special Study Services.

Product Management (PdM) consist of four functional areas.1) Product and Platform Management provides solution architecture and integration services to guide the engineering of IT systems in the VA. 2) Product Platform Engineering provides enterprise solution architecture and integration services for complex IT systems. 3) Technical Reference and Assessment provides the authoritative source for products and standards used in the VA computing environment to facilitate standardization and interoperability. 4) Data Management provides unified data architecture used to achieve data integrity, consistency and availability across the enterprise in order to streamline development activities.

Product Management (PdM) consist of four functional areas.


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Product Support Organizational Unit No Change

Program / Project Management FEA BRM No Change

Program / Project Management BPMN Process No Change

Program Evaluation FEA BRM No Change

Program Evaluation BPMN Process No Change

Program Management Organizational Unit Updated


Program Management Office Organizational Unit Deleted

Program Monitoring FEA BRM No Change

Program Monitoring BPMN Process No Change

Product Support provides support to enterprise software applications and products that are already deployed and maintained by Product Development; maintains an inventory of all deployed software applications and products; provides customer support outreach and help desk services; maintains central repository of users, and drafts technical and training manuals on all deployed products.

Product Support provides support to enterprise software applications and products that are already deployed and maintained by Product Development; maintains an inventory of all deployed software applications and products; provides customer support outreach and help desk services; maintains central repository of users, and drafts technical and training manuals on all deployed products.

Defines the set of capabilities to manage and control a particular effort of an organization. This includes intra-agency work.




Program Management develops, tests, and provides high quality enterprise wide IT software products, which include new starts and upgrades to existing legacy systems delivered within budget and on time based on defined requirements from our customers.

Program Management develops, tests, and provides high quality enterprisewide IT software products, which include new starts and upgrades to existing legacy systems delivered within budget and on time based on defined requirements from our customers.

Program Management Accountability System

Program Management Accountability System (PMAS) Business Office establishes and updates PMAS policies, guidelines, and processes; maintains a central repository of cogent information on program/project status in a PMAS dashboard or other format: reports periodically to OIT senior leaders: assesses and measures the efficacy of the PMAS Program; recommends improvements to the PD and OIT leadership; institutionalizes and updates PMAS artifacts and processes within ProPath; and educates program managers on value and application of PMAS.

Program Management Accountability System (PMAS) Business Office establishes and updates PMAS policies, guidelines, and processes; maintains a central repository of cogent information on program/project status in a PMAS dashboard or other format: reports periodically to OIT senior leaders: assesses and measures the efficacy of the PMAS Program; recommends improvements to the PD and OIT leadership; institutionalizes and updates PMAS artifacts and processes within ProPath; and educates program managers on value and application of PMAS.



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Project Coordination Service Organizational Unit Updated

Project Documents Message Flow These are key project findings which are created during construction. No Change

Project Documents BPMN Process These are key project findings which are created during construction. No Change

Project Information Message Flow Information is captured during construction phase activities. No Change

Project Information BPMN Process Information is captured during construction phase activities. No Change


Promote Training & Employment Line of Business No Change

Promote Trusted Partnerships Business Goal No Change

Program Oversight and Informatics Division

Project Access Received Closer to Home

Project Access Received Closer to Home (ARCH) is a 30year pilot program implemented through Section 403 of P.L. 110-387 and amended by Section 308 of P.L. 111-163, which helps eligible rural Veterans get the medical care they need closer to where they live through competitively awarded contracts.

Serves as the OIT point of contact with the VA Office of Congressional and Legislative Affairs for GAO requests and facilitates OIT interface with the VA Office of Inspector General, OMB, GAO, and Congress on highly sensitive Department matters. Analyzes recommendations regarding OIT policies, directives, and guidelines having Departmental and/or interagency implications and impacts.

Serves as the OIT point of contact with the VA Office of Congressional and Legislative Affairs for GAO requests and facilitates OIT interface with the VA Office of Inspector General, OMB, GAO, and Congress on highly sensitive Department mmatters. Analyzes recommendations regarding OIT policies, directives, and guidelines having Departmental and/or interagency implications and impacts.

These are key project findings which are created during construction.

These are key project findings which are created during construction.

Information is captured during construction phase activities.

Information is captured during construction phase activities.

Promote Business & Industry Development

Promote Business & Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for Veterans involved in different types of business.

Promote Business & Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for Veterans involved in different types of business.

Promote Training and Employment involves programs of job or skill training, employment services and placement, and programs to promote the hiring of marginal, unemployed, or low-income workers. Includes Vocational Rehabilitation and Compensated Work Therapy.

Promote Training and Employment involves programs of job or skill training, employment services and placement, and programs to promote the hiring of marginal, unemployed, or low-income workers. Includes Vocational Rehabilitation and Compensated Work Therapy.

No single office, organization, or agency owns the expertise and resources to deliver all of the benefits, services, and resources necessary to meet the needs and expectations of every Veteran. Goal 2 describes what VA will do to improve coordination and integration within and between VA and its external partners.

No single office, organization, or agency owns the expertise and resources to deliver all of the benefits, services, and resources necessary to meet the needs and expectations of every Veteran. Goal 2 describes what VA will do to improve coordination and integration within and between VA and its external partners.


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Proposal Development FEA BRM No Change

Proposal Development BPMN Process No Change

Proposal Response (Direct) Message Flow This is official response to solicited procurement submitted via mail, email, or fax. No Change

Proposal Response (Direct) BPMN Process This is official response to solicited procurement submitted via mail, email, or fax. No Change

Proposal Response (Electronic) Message Flow This is the official vendor response to solicited procurement. No Change

Proposal Response (Electronic) BPMN Process Proposal response is an official vendor response to solicited procurement. No Change

Proposal Response (Electronic) BPMN Process This is the official vendor response to solicited procurement. No Change

Proposal Response (Electronic) Data Object Proposal response is an official vendor response to solicited procurement. No Change

Promote Veterans Workforce and Economic Development

Workforce and Economic Development includes those activities that promote the welfare of the nation's Veteran workforce by advancing opportunities for profitable employment, and promoting the creation of Veteran business opportunities.


Promote Workforce and Economic Development



This is official response to solicited procurement submitted via mail, email, or fax.

This is official response to solicited procurement submitted via mail, email, or fax.

This is the official vendor response to solicited procurement.

Proposal response is an official vendor response to solicited procurement.

This is the official vendor response to solicited procurement.

Proposal response is an official vendor response to solicited procurement.


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Prosthetic Devices Subject Area No Change

Protection FEA BRM No Change

Protection BPMN Process No Change

Prov Acronym Provisioning Provisioning No Change

Prosthetic Devices contains data related to veteran eligibility, request, order, issue, receipt, and return of prosthetic appliances, sensory aids, aid services, auto-adaptive equipment and van modification equipment. Data includes prosthetic and sensory aid authorizations, prescriptions, prosthetic home/liaison visits, scheduled clinic visits, notification letters, home oxygen patient billing, prosthetic inventory tracking, and prosthetic fabrication. The data is used to enable clinical reviews to increase quality, reduce costs, and improve efficiency thus providing financial and clinical oversight of the Prosthetics Program. National and regional managers have the ability to monitor, oversee and manage the prosthetic programs using this data. The prosthetic devices domain is closely associated to the Enrollment, Clinical Care Note, Patient Appointment, and Patient Demographics and Patient Identity domains.

Prosthetic Devices contains data related to veteran eligibility, request, order, issue, receipt, and return of prosthetic appliances, sensory aids, aid services, auto-adaptive equipment and van modification equipment. Data includes prosthetic and sensory aid authorizations, prescriptions, prosthetic home/liaison visits, scheduled clinic visits, notification letters, home oxygen patient billing, prosthetic inventory tracking, and prosthetic fabrication. The data is used to enable clinical reviews to increase quality, reduce costs, and improve efficiency thus providing financial and clinical oversight of the Prosthetics Program. National and regional managers have the ability to monitor, oversee and manage the prosthetic programs using this data. The prosthetic devices domain is closely associated to the Enrollment, Clinical Care Note, Patient Appointment, and Patient Demographics and Patient Identity domains.

Protection involves Citizen Protection, Leadership Protection and Property Protection; it involves all activities performed to protect the general population of the United States, president, vice-president, their families, foreign leaders and dignitaries, and other high-level government officials from criminal activity and entails all activities performed to ensure the security of civilian and government property as well as foreign diplomatic missions.





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Provide Access to Education Benefit Line of Business Updated

Provide Access to Health Care Line of Business No Change

Line of Business Updated

Provide Access to Memorial Service Line of Business No Change

Provide Access to Education Benefit focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Provide Access to Education Benefit focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, locaiton and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Provide Access to Health Care enables access to appropriate health care. This includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement.

Provide Access to Health Care enables access to appropriate health care. This includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement.

Provide Access to Income Security Benefit

Provide Access to Income Security Benefits focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits, ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Provide Access to Income Security Benefits focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits, ensuring benefits are appropriate in terms of type, intensity, locatin and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Provide Access to Memorial Service focuses on the access to appropriate services. This includes streamlining efforts to receive services; ensuring services are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the services available, performing eligibility determination, and managing beneficiary information.

Provide Access to Memorial Service focuses on the access to appropriate services. This includes streamlining efforts to receive services; ensuring services are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the services available, performing eligibility determination, and managing beneficiary information.


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Provide Controls and Oversight Business Capability No Change

Provide Counseling BPMN Process No Change


Provide Education Benefits Business Capability No Change

Provide Access to Workforce & Economic Development Benefit

Provide Access to Workforce and Economic Development Benefit focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Provide Access to Workforce and Economic Development Benefit focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.

Controls and Oversight ensures that the operations and programs of VA and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse.

Controls and Oversight ensures that the operations and programs of VA and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse.

In this process step, provide counseling and determine Plan of Services: what training is necessary (employment through long term services), assist with reemployment with previous employer, assist with direct job placement, assist with self-employment, or independent living services.

In this process step, provide counseling and determine Plan of Services: what training is necessary (employment through long term services), assist with reemployment with previous employer, assist with direct job placement, assist with self-employment, or independent living services.

Provide Cyber/Information Security Service

Provide Cyber/Information Security Service involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls.

Provide Cyber/Information Security Service involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls.

Education refers to those activities that impart knowledge or understanding of a particular subject to the public. Education can take place at a formal school, college, university or other training program. This capability includes all government programs that promote the education of the public, including both earned and unearned benefit programs.



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Provide Health Care Business Capability No Change

Provide Health Care Administration Line of Business No Change

Provide Health Care Education Line of Business No Change


Provide Legislation Testimony Line of Business No Change

Provide Memorial Services Business Capability No Change

Health care involves federal programs and activities to ensure and provide for the health and wellbeing of the public. This includes the direct provision of health care services and facilitating access to health care services as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes both earned and unearned health care benefit programs.

Health care involves federal programs and activities to ensure and provide for the health and wellbeing of the public. This includes the direct provision of health care services and facilitating access to health care services as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes both earned and unearned health care benefit programs.

Provide Health Care Administration assures that federal health care resources are expended effectively to ensure quality, safety, and efficiency. This includes managing health care quality, cost, workload, and utilization.

Provide Health Care Administration assures that federal health care resources are expended effectively to ensure quality, safety, and efficiency. This includes managing health care quality, cost, workload, and utilization.

Provide Health Care Education fosters advancement in health knowledge. This includes promoting healthcare knowledge advancement and providing for practitioner education. It also includes provision of clinical education sites for trainees across all health professions and in conjunction with educational institutions.

Provide Health Care Education fosters advancement in health knowledge. This includes promoting healthcare knowledge advancement and providing for practitioner education. It also includes provision of clinical education sites for trainees across all health professions and in conjunction with educational institutions.

Provide Legal Guidance and Representation

Provide Legal Guidance and Representation involves providing legal advice concerning, and defending the administration of, VA operations and programs. This includes determining whether current or proposed VA operations and programs are consistent with laws, regulations, court decisions, Administration policy, and VA policy. It also includes providing legal representation to defend challenges to VA’s administration of those programs.

Provide Legal Guidance and Representation involves providing legal advice concerning, and defending the administration of, VA operations and programs. This includes determining whether current or proposed VA operations and programs are consistent with laws, regulations, court decisions, Administration policy, and VA policy. It also includes providing legal representation to defend challenges to VA’s administration of those programs.

Provide Legislation Testimony involves activities associated with providing testimony/evidence in support of, or opposition to, legislation.

Provide Legislation Testimony involves activities associated with providing testimony/evidence in support of, or opposition to, legislation.

Memorial Services involves honoring the memory of Veterans and eligible beneficiaries through the provision of benefits and service to provide final resting places in national shrines and lasting tributes that commemorate their service to our Nation.

Memorial Services involves honoring the memory of Veterans and eligible beneficiaries through the provision of benefits and service to provide final resting places in national shrines and lasting tributes that commemorate their service to our Nation.


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Provide PIV Credentials BPMN Process Digitally sign for PIV Card and create a personalized 6 digit PIN number in this process step. No Change

Provide Platforms and Storage Line of Business No Change

FEA Category No Change

Provide Systems Management Line of Business No Change

Provide Veterans Education Benefit Business Capability No Change

Provide Veterans Health Care Business Capability No Change

Provide Networks and Telecommunication

Provide Networks and Telecommunication includes identification and implementation of technology standards, software, and hardware for computer networking and telecommunications throughout VA.

Provide Networks and Telecommunication includes identification and implementation of technology standards, software, and hardware for computer networking and telecommunications throughout VA.

Digitally sign for PIV Card and create a personalized 6 digit PIN number in this process step.

Provide Platforms and Storage includes evaluation and determination of standards, hardware, and software platforms that will support computing applications and data storage in the VA technical environment.

Provide Platforms and Storage includes evaluation and determination of standards, hardware, and software platforms that will support computing applications and data storage in the VA technical environment.

Provide Services for Veterans and Eligible Beneficiaries

The Services for Veterans and Eligible Beneficiaries Category describes the mission and purpose of the Department of Veterans Affairs in terms of the services it provides both to and on behalf of the Veteran.

The Services for Veterans and Eligible Beneficiaries Category describes the mission and purpose of the Department of Veterans Affairs in terms of the services it provides both to and on behalf of the Veteran.

Provide Systems Management defines and supports management and administration of VA’s IT enterprise and its associated facilities, assets, programs, and projects.

Provide Systems Management defines and supports management and administration of VA’s IT enterprise and its associated facilities, assets, programs, and projects.



Health Care involves federal programs and activities to ensure and provide for the health and well being of the public. This includes the direct provision of health care services and facilitating access to health care services as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes both earned and unearned health care benefit programs.

Health Care involves federal programs and activities to ensure and provide for the health and well being of the public. This includes the direct provision of health care services and facilitating access to health care services as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes both earned and unearned health care benefit programs.


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Provide Veterans Memorial Service Business Capability No Change

Provider Subject Area No Change

Provider Note Message Flow This is an electronic form with the details of the exam. This is an electronic form with the details of the exam. No Change

Provider Note BPMN Process This is an electronic form with the details of the exam. This is an electronic form with the details of the exam. No Change

Prudential BPMN Process No Change

Prudential System Node No Change

PS Acronym Personnel Security Personnel Security No Change

PTSD Acronym Post Traumatic Stress Disorder Post Traumatic Stress Disorder No Change

Public Comment Tracking FEA BRM No Change

Public Comment Tracking BPMN Process No Change

Memorial Service involves honoring the memory of Veterans and eligible beneficiaries through the provision of benefits and service to provide final resting places in national shrines and lasting tributes that commemorate their service to our Nation.

Memorial Service involves honoring the memory of Veterans and eligible beneficiaries through the provision of benefits and service to provide final resting places in national shrines and lasting tributes that commemorate their service to our Nation.

Provider contains data related to the VA healthcare practitioners. This data includes degree, national provider identifier (NPI), drug enforcement agency number (DEA), provider class, provider type, tax identification number, and medical licensing information. This data is used to ensure that healthcare providers are licensed to diagnosis, treat, and manage the veterans they care for. The data is also used to identify the provider during electronic transmission of medical information for such things as insurance billing. Much of this data is used for uniquely identifying a healthcare provider.

Provider contains data related to the VA healthcare practitioners. This data includes degree, national provider identifier (NPI), drug enforcement agency number (DEA), provider class, provider type, tax identification number, and medical licensing information. This data is used to ensure that healthcare providers are licensed to diagnosis, treat, and manage the veterans they care for. The data is also used to identify the provider during electronic transmission of medical information for such things as insurance billing. Much of this data is used for uniquely identifying a healthcare provider.

Public Comment Tracking involves the activities of soliciting, maintaining, and responding to public comments regarding proposed regulations.





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Public Communications Infrastructure FEA BRM No Change

Public Communications Infrastructure BPMN Process No Change

Public Health Monitoring FEA BRM No Change

Public Health Monitoring BPMN Process No Change

LRP Deleted

Public Law 112-154, Section 707 LRP No Change

Public Relations FEA BRM No Change

Public Relations BPMN Process No Change

Publish Redacted Decisions BPMN Process Publish redacted decisions to VA Website, Westlaw, and Lexis in this process step. No Change

Publish Rules Line of Business No Change

Publish Solicitation Data BPMN Process Send Solicitation Data and Documents to FBO for vendor consumption in this process step. No Change

Pull Purchase Request BPMN Process Pull Purchase Request from IFCAP in this process step. No Change

Public Communications Infrastructure includes the management and stewardship of a type of information by the federal government and/or the creation of physical communication infrastructures on behalf of the public in order to facilitate communication. This includes management of the nation's spectrum assets.




Public Law 111-308, The Federal Buildings Personnel Training Act 0f 2010

Publish redacted decisions to VA Website, Westlaw, and Lexis in this process step.

Publish Rules includes all activities associated with the publication of a proposed or final rule in the Federal Register and Code of Federal Regulations.

Publish Rules includes all activities associated with the publication of a proposed or final rule in the Federal Register and Code of Federal Regulations.

Send Solicitation Data and Documents to FBO for vendor consumption in this process step.

Pull Purchase Request from IFCAP in this process step.


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Pulmonology Subject Area No Change

Purchased Care Subject Area No Change

Purchased Care Operations Organizational Unit Deleted

Push Payment BPMN Process Push processed payment into VistA Fee and FMS in this process step. No Change

PVT Acronym Patch and Vulnerability Team Patch and Vulnerability Team No Change

QA Acronym Quality Assurance Quality Assurance No Change

Pulmonology is the clinical specialty that focuses on disease involving the respiratory tract. Pulmonary often involves management of patients who need life support and mechanical ventilation. Some common disorders of the respiratory tract include pneumonia, asthma, tuberculosis, sleep apnea, emphysema, and complicated chest infections. Some common procedures performed include bronchoscopy, endobronchial and transbronchial biopsy, spirometry, mechanical ventilation and sleep studies.

Pulmonology is the clinical specialty that focuses on disease involving the respiratory tract. Pulmonary often involves management of patients who need life support and mechanical ventilation. Some common disorders of the respiratory tract include pneumonia, asthma, tuberculosis, sleep apnea, emphysema, and complicated chest infections. Some common procedures performed include bronchoscopy, endobronchial and transbronchial biopsy, spirometry, mechanical ventilation and sleep studies.

Purchased Care contains data related to requests and authorizations for external clinical care. The data includes billing, vendor information, service costs, and reimbursement claims. The data documents the delivery of health care to veterans and their dependents through utilization of healthcare providers that are external to VA Facilities. Purchased Care reports describe the number of claims processed, processing time for each claim, total amount collected, and other administrative claim information. Data is used for workforce and budget planning, fraud, waste and abuse monitoring. Purchased Care is closely related to the Patient Revenue, Order Management, Consultation & Referral Management, Pharmacy, and Enrollment domains.

Purchased Care contains data related to requests and authorizations for external clinical care. The data includes billing, vendor information, service costs, and reimbursement claims. The data documents the delivery of health care to veterans and their dependents through utilization of healthcare providers that are external to VA Facilities. Purchased Care reports describe the number of claims processed, processing time for each claim, total amount collected, and other administrative claim information. Data is used for workforce and budget planning, fraud, waste and abuse monitoring. Purchased Care is closely related to the Patient Revenue, Order Management, Consultation & Referral Management, Pharmacy, and Enrollment domains.

Purchased Care Operations provides a systematic process for eligibility and enrollment decisions as well as medical claims processing for Standard CHAMPVA, Caregiver CHAMPVA, Spina Bifida Health Care Program, CWVV Health Care Program, and the Foreign Medical Program. Operations is also responsible for payment of the Caregiver stipend. To accomplish this mission, the Operations Directorate has eligibility and claims processing system that utilizes document imaging technology, optical character recognition, and EDI.

Push processed payment into VistA Fee and FMS in this process step.


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QoS Acronym Quality of Service Quality of Service No Change

Quality and Safety Organizational Unit No Change

Quality, Performance and Oversight Organizational Unit Deleted

Quality, Performance, and Oversight Organizational Unit New

RA Acronym Risk Assessment Risk Assessment No Change

RACI Acronym Responsible/Accountable/Consulted/Informed Responsible/Accountable/Consulted/Informed No Change

The Office of Quality and Safety conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.

The Office of Quality and Safety conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.

Quality, Performance, and Oversight (QPO) leads OIT's performance management, process improvement, and oversight efforts. The Office facilitates the establishment of performance measures and metrics related to the full range of IT program responsibilities and strategic objectives, and manages associated measurement efforts. It conducts analysis and evaluation of a variety of IT programs, processes, functions and facilities, and provides recommendations to the AS/IT. QPO leads and manages the Department's IT management system transition to a single IT leadership authority, serves as advisor to the AS/IT on a wide range of complex and sensitive issues that cross organizational boundaries within the Department, and interfaces with external agencies such as OMB, GAO, OIG and Congress.

The office of QPO serves as advisor to the Assistant Secretary of Information Technology (AS/IT) on a wide range of complex and sensitive issues which cross organizational boundaries within the Department, and interfaces with external agencies, such as Office of Management and Budget (OMB), Government Accountability Office (GAO), Office of Inspector General (OIG) and Congress. The oversight component includes IT oversight and compliance, which is charged with Department wide compliance in the areas of Privacy, Records Management, Information Physical Security and Cyber Security.


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Radiology & Nuclear Medicine Subject Area No Change

RADIUS Acronym Remote Authentication Dial In User Service Remote Authentication Dial In User Service No Change

Raise Readiness Business Goal No Change

Radiology & Nuclear Medicine contains data about diagnostic functions including CAT scan, MRI, ultrasound, x-ray, mammogram, and nuclear medicine. The data includes information related to patient orders including modifiers used in placing an order for a procedure. The modifiers consist of reason for procedure, body site and location and pharmaceuticals to be used. Domain data also includes patient registration, procedure scheduling, exam processing and tracking and procedure results including high quality image data from many specialties, as well as textual reports, and scanned documents. In addition to impacting direct patient care, the data is used for daily work, conferences, morning reports, teaching, and ward rounds. Clinic managers use this data to produce management statistics and reports such as cost and workload data. The data is also used to achieve and adhere to national radiology and mammography quality standards.

Radiology & Nuclear Medicine contains data about diagnostic functions including CAT scan, MRI, ultrasound, x-ray, mammogram, and nuclear medicine. The data includes information related to patient orders including modifiers used in placing an order for a procedure. The modifiers consist of reason for procedure, body site and location and pharmaceuticals to be used. Domain data also includes patient registration, procedure scheduling, exam processing and tracking and procedure results including high quality image data from many specialties, as well as textual reports, and scanned documents. In addition to impacting direct patient care, the data is used for daily work, conferences, morning reports, teaching, and ward rounds. Clinic managers use this data to produce management statistics and reports such as cost and workload data. The data is also used to achieve and adhere to national radiology and mammography quality standards.

Raise readiness to provide services and protect people and assets continuously and in time of crisis.

Raise readiness to provide services and protect people and assets continuously and in time of crisis.


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RAMS BPMN Process No Change

RAMS System No Change

RAMS - ePROMISE System Interface Information exchanged from RAMS to ePROMISE. Information exchanged from RAMS to ePROMISE. No Change

RAMS - VARDIS System Interface Information exchanged from RAMS to VARDIS. Information exchanged from RAMS to VARDIS. No Change

Randolph-Sheppard Act LRP No Change

The Research Administrative Management System (RAMS) is based on a SharePoint architecture that will provide new services for end users with integrated services across the VA ORD, centralized information, centralized reporting, and replace or integrate legacy systems such as ePROMISe and RCMS. RAMS is intended as a multipurpose tool for ORD Central Office and VA Medical Center (VAMC) field research offices. The requirements specify the capability to create and track administrative data for each project assigned to the local research office, manage research oversight committees and subcommittees, track research personnel assignments, training requirements and certifications, manage laboratory data including space allocations and equipment, and support required reporting to ORD.





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Rating Information Message Flow No Change

Rating Information BPMN Process No Change

Rating Narrativeand Code Sheet Message Flow New

Rating Narrativeand Code Sheet BPMN Process New

RBAC Acronym Role-Based Access Control Role-Based Access Control No Change

RDF Acronym Resource Description Framework Resource Description Framework No Change

Read PIV Card BPMN Process Read PIV Card in this process step. Read PIV Card in this process step. No Change

REAP Acronym Reserve Educational Assistance Program Reserve Educational Assistance Program No Change

Receipt of Payment Message Flow No Change

Receipt of Payment BPMN Process No Change

Receive Benefit BPMN Process Veteran receives benefit in this process step. Veteran receives benefit in this process step. No Change

Receive Claim Folder BPMN Process Receive claim folder. Receive claim folder. No Change


Receive compensation BPMN Process No Change

Receive Rating for New Condition BPMN Process No Change

Receive Urgent Care BPMN Process Receive urgent care through Emergency Room at VA medical facility in this process step. No Change

Record Payment Data BPMN Process Record payment data in this process step. Record payment data in this process step. No Change

Record Receipt of Payment BPMN Process Record receipt of payments captured in DoD into FMS in this process step. No Change

Record Updates BPMN Process Update changes in myPay to record in DFAS in this process step. No Change

Records Management Center Organizational Unit Updated

FEA BRM No Change


Receive Claim or, if Electronic Application, view in Virtual VA and assign to

Receive claim or, if electronic application, view in Virtual VA and assign to appropriate regional office.

Receive claim or, if electronic application, view in Virtual VA and assign to appropriate regional office.

Receive urgent care through Emergency Room at VA medical facility in this process step.

Record receipt of payments captured in DoD into FMS in this process step.

Update changes in myPay to record in DFAS in this process step.

The Records Management Center provides records management support to the VA, Dodd, and Veterans. It provides storage and archival services, and furnishes data upon request.

The Records Management Center provides records management support to the VA, DoD, and Veterans. It provides storage and archival services, and furnishes data upon request.

Recreational Resource Management and Tourism

Recreational Resource Management and Tourism involves the management of national parks, monuments, and tourist attractions as well as visitor centers, campsites, and park service facilities.


Recreational Resource Management and Tourism




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Redacted Appeals Decision Message Flow This is the decision made regarding appeal. This is the decision made regarding appeal. No Change

Redacted Appeals Decision BPMN Process This is the decision made regarding appeal. This is the decision made regarding appeal. No Change


Refine Requirements BPMN Process Refine project costs and facility needs using planning tool SEPS in this process step. No Change

Reduce Time to Process Veterans' Disability Claims

Improve accuracy and reduce the amount of time it takes to process Veterans’ disability benefit claims. By September 30, 2013, reduce theVeterans’ disability claims backlog to 40 percent from 60.2 percent while achieving 90 percent rating accuracy up from 83.8 percent, in pursuit of eliminating the Veterans’ disability claims backlog.

Improve accuracy and reduce the amount of time it takes to process Veterans’ disability benefit claims. By September 30, 2013, reduce theVeterans’ disability claims backlog to 40 percent from 60.2 percent while achieving 90 percent rating accuracy up from 83.8 percent, in pursuit of eliminating the Veterans’ disability claims backlog.

Refine project costs and facility needs using planning tool SEPS in this process step.


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Registration & Movement Subject Area No Change

Registration & Movement contains data including demographic, employment, income, insurance, military service history and patient movement data in support of inpatient and outpatient healthcare services provided by VHA. The authoritative source for all eligibility and enrollment related data within this domain is the VA Healthcare Enrollment Center (HEC). Eligibility and enrollment data utilized during the registration process is verified with or directly imported from the authoritative source (HEC). Registration data is utilized to determine whether services provided are related to service connected disabilities, to determine whether co-pay is appropriate, and/or for billing to third party insurance. The detailed diagnosis, procedures, and administrative data in this domain is utilized to determine costing and revenue as well as statistical aggregation for reporting (regulatory requirements). Patient movement data within this domain reflects inpatient activity and movements for all patients receiving care in a VA facility or in a non-VA facility under VA auspices. The movement data includes admission, discharge, and transfer movements; Lodger check-in and check-out, physical location, Leave and Pass Days; diagnoses, facility treating specialty; as well as the procedures and surgeries performed from the time of admission to the time of discharge from inpatient care. The domain also includes data related to quarterly census of all active patients. Census records are automatically initiated by the VistA system and are completed by HIM staff quarterly, as indicated for designated Census End Date, for each patient admitted (and not discharged) and actively receiving care in VA facilities and Community Nursing Homes under VHA auspices on the census date.

Registration & Movement contains data including demographic, employment, income, insurance, military service history and patient movement data in support of inpatient and outpatient healthcare services provided by VHA. The authoritative source for all eligibility and enrollment related data within this domain is the VA Healthcare Enrollment Center (HEC). Eligibility and enrollment data utilized during the registration process is verified with or directly imported from the authoritative source (HEC). Registration data is utilized to determine whether services provided are related to service connected disabilities, to determine whether co-pay is appropriate, and/or for billing to third party insurance. The detailed diagnosis, procedures, and administrative data in this domain is utilized to determine costing and revenue as well as statistical aggregation for reporting (regulatory requirements). Patient movement data within this domain reflects inpatient activity and movements for all patients receiving care in a VA facility or in a non-VA facility under VA auspices. The movement data includes admission, discharge, and transfer movements; Lodger check-in and check-out, physical location, Leave and Pass Days; diagnoses, facility treating specialty; as well as the procedures and surgeries performed from the time of admission to the time of discharge from inpatient care. The domain also includes data related to quarterly census of all active patients. Census records are automatically initiated by the VistA system and are completed by HIM staff quarterly, as indicated for designated Census End Date, for each patient admitted (and not discharged) and actively receiving care in VA facilities and Community Nursing Homes under VHA auspices on the census date.


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Registry of Homeless Vets BPMN Process No Change

Registry of Homeless Vets System No Change

Regulatory Compliance FEA BRM No Change

The Homeless Program in the Office of Patient Care Services (PCS) is seeking development of a comprehensive registry (data warehouse) of information about homeless Veterans who receive services provided by Department of Veterans Affairs (VA) administered programs, as well as services provided by external federal agencies, and other private and public entities. Additionally, the registry will also be used to identify and collect information about Veterans who are at risk for homelessness.




Activities associated with the direct monitoring and oversight of a specific industry or mission sector participating in a regulated activity including sector specific standard setting/reporting guideline development. Includes activities associated with developing sector specific regulations, policies, and guidance to implement laws to include public comment and tracking, regulatory creation, and rule publication.



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Regulatory Compliance BPMN Process No Change

Regulatory Creation FEA BRM No Change

Regulatory Creation BPMN Process No Change

Regulatory Enforcement FEA BRM No Change

Regulatory Enforcement BPMN Process No Change

Rehabilitation Act of 1973 LRP No Change

Reject Report BPMN Process No Change

Reject Report Data Object No Change

Release Date BPMN Process The release date is an electronic notice confirming release of prescription via mail. No Change

Release Date Data Object The release date is an electronic notice confirming release of prescription via mail. No Change

Release of Information Message Flow No Change

Release of Information BPMN Process No Change



Activities associated with the direct enforcement of a specific industry or mission sector participating in a regulated activity using inspections and auditing. Includes activities associated with developing sector specific regulations, policies, and guidance to implement laws to include public comment and tracking, regulatory creation, and rule publication.




Reject report lists students who have been rejected from receiving payment for the education benefit.




The release date is an electronic notice confirming release of prescription via mail.

The release date is an electronic notice confirming release of prescription via mail.


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Release Payments BPMN Process Release and queue payments in this process step. Release and queue payments in this process step. No Change

Release Prescription BPMN Process Release prescription and initiate billing in this process step. No Change

Remains Message Flow The data is associated with the remains upon arrival to the cemetery. No Change

Remains BPMN Process The data is associated with the remains upon arrival to the cemetery. No Change

Remand Information BPMN Process Remand information is a document requesting additional information to aid in appeal decision. No Change

Remand Information Data Object Remand information is a document requesting additional information to aid in appeal decision. No Change

Render Application Image BPMN Process Send image of application to TIMS for the correct regional office in this process step. No Change

Render School Enrollment Certification BPMN Process No Change

Render Student List BPMN Process No Change

Report Financial Information Line of Business No Change

Reporting and Information FEA BRM No Change

Reporting and Information BPMN Process No Change

Request Building Access BPMN Process Report to Physical Access office to receive building access on PIV Card in this process step. No Change

Request Claim BPMN Process No Change

Request Claim Data Object No Change

Request for Information Message Flow No Change

Request for Information BPMN Process No Change

Request forEligibilityInformation Message Flow The Case Manager may go back to the NOK for more information to determine eligibility. New

Request forEligibilityInformation BPMN Process The Case Manager may go back to the NOK for more information to determine eligibility. New

Requested Information Message Flow No Change

Release prescription and initiate billing in this process step.

The data is associated with the remains upon arrival to the cemetery.

The data is associated with the remains upon arrival to the cemetery.

Remand information is a document requesting additional information to aid in appeal decision.

Remand information is a document requesting additional information to aid in appeal decision.

Send image of application to TIMS for the correct regional office in this process step.

in this process step, the School Enrollment Certification is converted to an image for storage in TIMS.

in this process step, the School Enrollment Certification is converted to an image for storage in TIMS.

Send the list of students and enrollment information to WAVE for students to verify in this process step.

Send the list of students and enrollment information to WAVE for students to verify in this process step.

Report Financial Information includes providing financial information, reporting and analysis of financial transactions.

Report Financial Information includes providing financial information, reporting and analysis of financial transactions.

Reporting and Information includes providing financial information, reporting and analysis of financial transactions.




Report to Physical Access office to receive building access on PIV Card in this process step.


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Requested Information BPMN Process No Change

Reserve Spot on BVA Docket BPMN Process Reserve slot on BVA docket in this process step. Reserve slot on BVA docket in this process step. No Change

Resolution Facilitation FEA BRM No Change

Resolution Facilitation BPMN Process No Change

Resolve Appeal BPMN Process Resolve appeal and notify Veteran in this process step. No Change

LRP No Change

REST Acronym Representational State Transfer Representational State Transfer No Change

Retirement and Disability Benefits FEA BRM No Change

Retirement and Disability Benefits BPMN Process No Change

Retrieve Medication Orders BPMN Process Retrieve medication orders from system within ward in this process step. No Change

Retrieve Veteran Record BPMN Process Pull Patient Record in CPRS in this process step. Pull Patient Record in CPRS in this process step. No Change

Review Additional Information BPMN Process Review additional information discovered during remand process in this process step. No Change

Review all evidence received BPMN Process No Change

Review and Certify Case BPMN Process Review and certify case and enter certification date into VACOLS in this process step. No Change

Review and Close Loan BPMN Process In this process step, the Lender reviews and closes loan. No Change

Review Applicant Record BPMN Process Review Applicant Record using PIV Enrollment System in this process step. No Change

Review Appraisal BPMN Process Review appraisal and issue notice of value and enter into WebLGY in this process step. No Change

Resolution Facilitation refers to those activities outside a court of law, such as mediation and arbitration, which may be used in an attempt to settle a dispute between two or more parties (government agency, citizen, or corporation).




Resolve appeal and notify Veteran in this process step.

Resource Conservation and Recovery Act (RCRA)

Retirement and Disability Benefits involves the development of policies and management of retirement benefits, pension benefits, and income security for those who are retired or disabled (excluding Veteran Benefits).




Retrieve medication orders from system within ward in this process step.

Review additional information discovered during remand process in this process step.

Review and certify case and enter certification date into VACOLS in this process step.

In this process step, the Lender reviews and closes loan.

Review Applicant Record using PIV Enrollment System in this process step.

Review appraisal and issue notice of value and enter into WebLGY in this process step.


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Review Bill BPMN Process Review bill and verify cost totals in this process step. Review bill and verify cost totals in this process step. No Change

Review Burial Schedule BPMN Process Review burial schedule in BOSS for next day in this process step. No Change

Review Case BPMN Process Assemble documentation and review case in this process step. No Change

Review Case and Certify Case BPMN Process No Change

Review Case File BPMN Process Review Case File in this process step. Review Case File in this process step. No Change

Review Case File (Administrative) BPMN Process No Change

Review Claim BPMN Process Evaluate claim based on eligibility requirements in this process step. No Change

Review Claim and Policy Information BPMN Process Review claim and policy information in this process step. No Change

Review Consult Order BPMN Process Conduct second-level review to ensure consult order meets requirements in this process step. No Change

Review Discharge Instructions BPMN Process Review discharge instructions and provide to patient in this process step. No Change

Review Documentation BPMN Process No Change

Review Electronic Folder BPMN Process Review electronic folder from TIMS after receiving enrollment certification in this process step. No Change

BPMN Process Review file and review for additional medical records. Review file and review for additional medical records. No Change

Review Identity Documents BPMN Process No Change

Review Loan Activity BPMN Process Collect loan activity over life of loan and batch update WebLGY in this process step. No Change

Review Order BPMN Process Review order for allergies, interactions, duplicate therapy, etc. in this process step. No Change

Review Proposal BPMN Process Review proposal responses from paper or in eCMS in this process step. No Change

Review Report BPMN Process Review Reject Report to determine whether payment is needed in this process step. No Change

Review Solicitation BPMN Process Review solicitation in FBO in this process step. Review solicitation in FBO in this process step. No Change

Review Veteran Eligibility BPMN Process Review Veteran eligibility in this process step. Review Veteran eligibility in this process step. No Change

Review burial schedule in BOSS for next day in this process step.

Assemble documentation and review case in this process step.

This case review requires the cross-check with the case file and VACOLS. Updating VACOLS will occur at this stage if needed based on cross check.

This case review requires the cross-check with the case file and VACOLS. Updating VACOLS will occur at this stage if needed based on cross check.

Evaluate claim based on eligibility requirements in this process step.

Review claim and policy information in this process step.

Conduct second-level review to ensure consult order meets requirements in this process step.

Review discharge instructions and provide to patient in this process step.

Military Service Branch reviews form and medical evidence to determine eligibility and payment amount in this process step.

Military Service Branch reviews form and medical evidence to determine eligibility and payment amount in this process step.

Review electronic folder from TIMS after receiving enrollment certification in this process step.

Review file and review for additional medical records

Review identity documents against Applicant Record in PIV Enrollment System in this process step.

Review identity documents against Applicant Record in PIV Enrollment System in this process step.

Collect loan activity over life of loan and batch update WebLGY in this process step.

Review order for allergies, interactions, duplicate therapy, etc. in this process step.

Review proposal responses from paper or in eCMS in this process step.

Review Reject Report to determine whether payment is needed in this process step.


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Review Veteran Medical Records BPMN Process No Change

Review, Download, and Print SF-50 BPMN Process Review, download, or print personnel action from eOPF in this process step. No Change

RF Acronym Radio Frequency Radio Frequency No Change

RFC Acronym Request for Change Request for Change No Change

Rheumatology Subject Area No Change

RHV - DOL System System Interface Information exchanged from RHV to DOL System. Information exchanged from RHV to DOL System. No Change

RHV - HHS System System Interface Information exchanged from RHV to HHS System. Information exchanged from RHV to HHS System. No Change

RLUS Acronym Retrieve, Locate, Update Service Retrieve, Locate, Update Service No Change

RLUS SFM Acronym Retrieve, Locate, Update Service Functional Model Retrieve, Locate, Update Service Functional Model No Change

RMF Acronym Risk Management Framework Risk Management Framework No Change

ROB Acronym Rules of Behavior Rules of Behavior No Change

ROI Acronym Release of Information Release of Information No Change

Route Case File BPMN Process Route Case File in this process step. Route Case File in this process step. No Change

Route OF-306 BPMN Process No Change

Route Payment BPMN Process Send payment information to Central Fee for processing. No Change

Route Request BPMN Process Route PIV Card request to Registrar in this process step. No Change

RSA Acronym IBM Rational Software Architect IBM Rational Software Architect No Change

RSD Acronym Requirements Specification Document Requirements Specification Document No Change

Assess Veteran's Skills, Abilities and Interest and Disability through meetings and review of medical records in this process step.

Assess Veteran's Skills, Abilities and Interest and Disability through meetings and review of medical records in this process step.

Review, download, or print personnel action from eOPF in this process step.

Rheumatology is the clinical specialty that focuses on the diagnosis and treatment of clinical problems involving joints, soft tissues, autoimmunity, vasculitis and heritable connective tissue disorders. Some common disorders include arthritis, lupus, Sjogren's, sarcoidosis, vasculitis, rheumatism, fibromyalgia, osteoporosis, and Marfan's syndrome.

Rheumatology is the clinical specialty that focuses on the diagnosis and treatment of clinical problems involving joints, soft tissues, autoimmunity, vasculitis and heritable connective tissue disorders. Some common disorders include arthritis, lupus, Sjogren's, sarcoidosis, vasculitis, rheumatism, fibromyalgia, osteoporosis, and Marfan's syndrome.

Send payment information to Central Fee for processing.

Route PIV Card request to Registrar in this process step.


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RTLS BPMN Process No Change

RTLS System No Change

RTLS - SQWM System Interface Information exchanged from RTLS to SQWM. Information exchanged from RTLS to SQWM. No Change

RTLS - VistA System Interface Information exchanged from RTLS to VistA. Information exchanged from RTLS to VistA. No Change

RTM Acronym Requirements Traceability Matrix Requirements Traceability Matrix No Change

Rule Publication FEA BRM No Change

Rule Publication BPMN Process No Change

SA Acronym System and Services Acquisition System and Services Acquisition No Change

SAC Message Flow This is the confirmed Special Agreement Checks. This is the confirmed Special Agreement Checks. No Change

SAC BPMN Process This is the confirmed Special Agreement Checks. This is the confirmed Special Agreement Checks. No Change

SAC Acronym Specialized Access Control Specialized Access Control No Change

Safety Organizational Unit No Change

SAML Acronym Security Assertion Markup Language Security Assertion Markup Language No Change

The RTLS will be used for the purpose of tracking equipment, supplies, instruments, files, staff, patients, and many other possible uses. In addition, the system will be able to provide environmental monitoring such as humidity and temperature.




Rule Publication includes all activities associated with the publication of a proposed or final rule in the Federal Register and Code of Federal Regulations.




The NCA Occupational Safety and Health program is designed for specific needs and concerns related to administrative functions performed in an office setting and cemetery operations, such as grounds maintenance, grave digging, and headstone or marker installation.

The NCA Occupational Safety and Health program is designed for specific needs and concerns related to administrative functions performed in an office setting and cemetery operations, such as grounds maintenance, grave digging, and headstone or marker installation.


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SAT BPMN Process No Change

SAT System No Change

SAT - VistA System Interface Information exchanged from SAT to VistA. Information exchanged from SAT to VistA. No Change

SC Acronym System and Communications Protection System and Communications Protection No Change

SCA Acronym Security Control Assessment Security Control Assessment No Change

Scan Application BPMN Process Scan application to create an image in this process step. No Change

Scan Application Package BPMN Process No Change

Scan Bill BPMN Process Scan bill and include any medical documentation into FBCS in this process step. No Change

Scan DD-214 BPMN Process Scan DD-214 and other supporting documents into FDD in this process step. No Change

Scan Document BPMN Process No Change

Scan Medication BPMN Process Scan medication barcode and administer in this process step. No Change

Schedule Appointment BPMN Process Schedule and record appointment time in this process step. No Change

Schedule Burial BPMN Process Schedule burial service date and time in BOSS and notify funeral home in this process step. No Change


Schedule Fingerprinting Appointment BPMN Process No Change

Scheduling Office/Eligibility Organizational Unit Deleted

The Strategic Capital Investment Planning (SCIP) Automation Tool (SAT) is to create a web-based, interoperable system to collect the data necessary to understand and evaluate the VA Infrastructure and service gaps and to develop both capital/non-capital solutions to address these gaps by 2021.




Scan application to create an image in this process step.

Collect mail from P.O. Box and scan application package along with appropriate barcode in this process step.

Collect mail from P.O. Box and scan application package along with appropriate barcode in this process step.

Scan bill and include any medical documentation into FBCS in this process step.

Scan DD-214 and other supporting documents into FDD in this process step.

Scan medication barcode and administer in this process step.

Schedule and record appointment time in this process step.

Schedule burial service date and time in BOSS and notify funeral home in this process step.

Schedule BVA (Video/Travel Board) Hearing


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School Approval Status Message Flow This is the confirmation that School is approved to participate in VA program. No Change

School Approval Status BPMN Process This is the confirmation that School is approved to participate in VA program. No Change

School Enrollment Certification Message Flow The information is entered via electronic form. The information is entered via electronic form. No Change

School Enrollment Certification BPMN Process This is the Updated electronic enrollment certification information. No Change

School Enrollment Certification BPMN Process The information is entered via electronic form. The information is entered via electronic form. No Change

School Enrollment Certification Data Object This is the Updated electronic enrollment certification information. No Change

School Enrollment Certification Image BPMN Process No Change

School Enrollment Certification Image Data Object No Change

School Enrollment Verification Message Flow The information is completed electronically. The information is completed electronically. No Change

School Enrollment Verification BPMN Process The information is completed electronically. The information is completed electronically. No Change

FEA BRM No Change


SciVal BPMN Process No Change

This is the confirmation that School is approved to participate in VA program.

This is the confirmation that School is approved to participate in VA program.

This is the Updated electronic enrollment certification information.

This is the Updated electronic enrollment certification information.

This artifact is the enrollment certification information that has been converted into an image for storage.




Scientific and Technological Research and Innovation

Scientific and Technological Research and Innovation includes all federal activities whose goal is the creation of new scientific and/or technological knowledge as a goal in itself, without a specific link to the other LoBs or Services of the BRM.


Scientific and Technological Research and Innovation



SciVal is an expertise profiling and research networking tool pre-populated with the most useful and yet most difficult information to compile – deep publication histories from the Scopus® database – making it easier to find experts and enable collaboration within your institution or across organizations.



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SciVal System No Change

SciVal - PCRT System Interface Information exchanged from SciVal to PCRT. Information exchanged from SciVal to PCRT. No Change

SCOPUS BPMN Process No Change

SCOPUS System No Change

SCOPUS - PCRT System Interface Information exchanged from SCOPUS to PCRT. Information exchanged from SCOPUS to PCRT. No Change

SDD Acronym System / Software Design Document System / Software Design Document No Change

SDLC Acronym Software Development Life Cycle Software Development Life Cycle No Change

SDS BPMN Process No Change

SDS Service No Change

SDT Acronym Service Dial Tone Service Dial Tone No Change

Security and Investigations Center Organizational Unit No Change



Scopus is the world’s largest abstract and citation database of peer-reviewed literature. Scopus is the world’s largest abstract and citation database of peer-reviewed literature.

Scopus is the world’s largest abstract and citation database of peer-reviewed literature. Scopus is the world’s largest abstract and citation database of peer-reviewed literature.

Standard Data Service (SDS) is an enterprise service that provides lookup (read-only) access to administrative data that is common to multiple applications across the VA. SDS physically implements its data in the Administrative Data Repository (ADR) and provides a service interface for access to common lookup tables used in VA information systems.




The Security and Investigations Center processes, initiates and adjudicates all high and moderate risk background investigations and all eligibility for access to national security information for VA employees.

The Security and Investigations Center processes, initiates and adjudicates all high and moderate risk background investigations and all eligibility for access to national security information for VA employees.


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Security Management FEA BRM No Change

Security Management BPMN Process No Change

SEDR Acronym System Engineering Design Review System Engineering Design Review No Change

Seized Asset Management FEA BRM No Change

Seized Asset Management BPMN Process No Change

Select Project BPMN Process Select project based on outcome of Strategic Capital Investment Planning in this process step. No Change

Select Vendor BPMN Process Select vendor for award in this process step. Select vendor for award in this process step. No Change

Send Award amount to FAS BPMN Process Send Award amount to FAS Send Award amount to FAS No Change

Send award payment to Veteran BPMN Process Send award payment to Veteran Send award payment to Veteran No Change

Send Development Letter BPMN Process Send Development Letter to Veteran in this process step. No Change

Send Enrollment and Mailing Data BPMN Process Send Veteran enrollment and mailing data to AITC in this process step. No Change

Send Inactive Alert BPMN Process Alert systems that employee is no longer active in this process step. No Change

Send Loan Funding Notifications BPMN Process No Change

Send Notice of Denial BPMN Process Send notice of denial to Beneficiary in this process step. No Change

Security Management involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under additional Services in the "810-Cyber security management" Function.




Seized Asset Management involves the seizure, storage, administrative tracking and management of property seized from individuals responsible or believed to be responsible for committing federal crimes.




Select project based on outcome of Strategic Capital Investment Planning in this process step.

Send Development Letter to Veteran in this process step.

Send Veteran enrollment and mailing data to AITC in this process step.

Alert systems that employee is no longer active in this process step.

Notify lender that loan is guaranteed; send funding fee summary level info back to VA FMS; send 589 letter to Veteran to indicate that their loan is guaranteed by VA in this process step.

Notify lender that loan is guaranteed; send funding fee summary level info back to VA FMS; send 589 letter to Veteran to indicate that their loan is guaranteed by VA in this process step.

Send notice of denial to Beneficiary in this process step.


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Send Notification BPMN Process In this process step, send notification of eligibility or ineligibility and appeal options. No Change

Send Notification of Eligibility BPMN Process Send Notification of Eligibility to Veteran in this process step. No Change

Send Notification of Ineligibility BPMN Process Send Notification of Ineligibility to Veteran in this process step. No Change

Send Paper Copy of Prescription BPMN Process Send paper copy of prescription to VA Pharmacy in this process step. No Change

Send Payment BPMN Process Send payment and statement to beneficiary in this process step. No Change

Send Premium Payment BPMN Process Send premiums to OSGLI monthly unless premiums are waived in this process step. No Change

Send Prescription Information BPMN Process Enter prescription information using CPRS in this process step. No Change

Send Prescription Order BPMN Process Send prescription order to CMOP in this process step. Send prescription order to CMOP in this process step. No Change

Send Prescription to Postal Delivery BPMN Process No Change

Send Property Information BPMN Process No Change

Send Required Evidence BPMN Process Send required evidence to VA in this process step. Send required evidence to VA in this process step. No Change

Send Statement of Case and Form 9 BPMN Process Send Statement of Case and Form 9 to Veteran in this process step. No Change

Send VCAA and 3rd party letters BPMN Process Send VCAA and 3rd party letters. Send VCAA and 3rd party letters. No Change

Send Veteran Enrollment Record BPMN Process Send Veteran enrollment record to ESR in this process step. No Change

LRP No Change


SEP BPMN Process No Change

In this process step, send notification of eligibility or ineligibility and appeal options.

Send Notification of Eligibility to Veteran in this process step.

Send Notification of Ineligibility to Veteran in this process step.

Send paper copy of prescription to VA Pharmacy in this process step.

Send payment and statement to beneficiary in this process step.

Send premiums to OSGLI monthly unless premiums are waived in this process step.

Enter prescription information using CPRS in this process step.

Send prescription to postal delivery and transmit release date to VistA Pharmacy Package in this process step.

Send prescription to postal delivery and transmit release date to VistA Pharmacy Package in this process step.

Send property information to CPTS for tracking of real estate owned properties in this process step.

Send property information to CPTS for tracking of real estate owned properties in this process step.

Send Statement of Case and Form 9 to Veteran in this process step.

Send Veteran enrollment record to ESR in this process step.

Senior Executive Leadership Development Program Charter

Senior Executive Leadership Development Program Office

The mission of the Senior Executive Leadership Development Program Office (SELDP) is to provide Federal Government senior executives training that has the most positive effect on their leadership effectiveness, prepares them for the considerable changes on the horizon, and inspires a shared Government wide identity/vision.

The mission of the Senior Executive Leadership Development Program Office (SELDP) is to provide Federal Government senior executives training that has the most positive effect on their leadership effectiveness, prepares them for the considerable changes on the horizon, and inspires a shared Government wide identity/vision.

Stakeholder Enterprise Portal will allow veterans to input and check status of claims. Stakeholder Enterprise Portal will allow veterans to input and check status of claims.


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SEP System No Change

SEP - VACOLS System Interface Information exchanged from SEP to VACOLS. Information exchanged from SEP to VACOLS. No Change

SEP - VBMS System Interface Information exchanged from SEP to VBMS. Information exchanged from SEP to VBMS. No Change

Separate from Service BPMN Process Veteran removed from active duty in this process step. Veteran removed from active duty in this process step. No Change

Separated from Service List Message Flow This is a list of Veterans recently separated from the service. No Change

Separated from Service List BPMN Process This is a list of Veterans recently separated from the service. No Change

Separation Management FEA BRM No Change

Separation Management BPMN Process No Change

Seperated from Service List Message Flow This is a list of Veterans recently separated from the service. New

Seperated from Service List BPMN Process This is a list of Veterans recently separated from the service. New

Service Acquisition FEA BRM No Change

Service Acquisition BPMN Process No Change

Service History (DD-214) Image Message Flow No Change

Service History (DD-214) Image BPMN Process No Change

Service Recovery FEA BRM No Change

Service Recovery BPMN Process No Change

Stakeholder Enterprise Portal will allow veterans to input and check status of claims. Stakeholder Enterprise Portal will allow veterans to input and check status of claims.

This is a list of Veterans recently separated from the service.

This is a list of Veterans recently separated from the service.

Separation Management conducts efficient and effective employee separation programs that assist employees in transitioning to non-Federal employment; facilitates the removal of unproductive, non-performing employees; and assists employees in transitioning to retirement.




This is a scanned image of the DD-214 which includes military service history of deceased Veteran.





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Service, Delivery and Engineering Organizational Unit Updated

LRP Deleted

LRP No Change

Services for Citizens Business Capability No Change

Services for Citizens FEA Category No Change

Setup Time Reporting BPMN Process No Change

SF-50 BPMN Process No Change

SF-50 Data Object No Change

The Office of Service Delivery and Engineering (SDE) comprises more than 5,500 IT professionals and administrative/support staff spread across six major components, and promotes productive cross-organizational collaboration and communication. The six components are: Field Operations, Enterprise Operations, Enterprise Systems Engineering, National Service Desk, IT Service Management, and VACO Support Services. SDE provides help desk support, system administration, field-based software development, network management, systems implementation, telecommunications, release and configuration management, and standardization and optimization from the earliest stages of system design, such as equipment, national-level data systems and manages the delivery of operations services to all VA geographic locations.

The Office of SDE directs all operational and maintenance activities associated with VA's IT environment on behalf of the Assistant Secretary. It oversees and manages the VA regional data centers, the IT network, and telecommunications; monitors production for all information systems and production services; delivers operations services (including deployment, maintenance, monitoring and support) to all VA geographic locations, and conducts all private branch exchange management and maintenance.

Services Acquisition Reform Act of 2003 (SARA)

Services Acquisition Reform Act of 2003 (SARA) P.L. 93-400, as amended by P.L. 9

The Services for Citizens function describes the mission and purpose of the federal government in terms of the services it provides both to and on behalf of the American citizen. It includes the delivery of citizen-focused, public, and collective goods and/or benefits as a service and/or obligation of the federal government to the benefit and protection of the nation's general population.

The Services for Citizens function describes the mission and purpose of the federal government in terms of the services it provides both to and on behalf of the American citizen. It includes the delivery of citizen-focused, public, and collective goods and/or benefits as a service and/or obligation of the federal government to the benefit and protection of the nation's general population.

Services for Citizens describes the mission and purpose of the Federal Government in terms of the services it provides both to and on behalf of the American citizen. It includes the delivery of citizen-focused, public, and collective goods and/or benefits as a service and/or obligation of the Federal Government to the benefit and protection of the nation’s general population.

Services for Citizens describes the mission and purpose of the Federal Government in terms of the services it provides both to and on behalf of the American citizen. It includes the delivery of citizen-focused, public, and collective goods and/or benefits as a service and/or obligation of the Federal Government to the benefit and protection of the nation’s general population.

Setup ETA to allow time reporting by using batch employee data received from PAID in this process step.

Setup ETA to allow time reporting by using batch employee data received from PAID in this process step.

The SF 50, Notification of Personnel Action, is generated to be added to the employees electronic folder.





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SF-52 Message Flow This is the Request for Personnel Action form. This is the Request for Personnel Action form. No Change

SF-52 BPMN Process The Human Resources Servicing enters the data from the SF-52. No Change

SF-52 BPMN Process This is the Request for Personnel Action form. This is the Request for Personnel Action form. No Change

SF-52 Data Object The Human Resources Servicing enters the data from the SF-52. No Change

SGLI/ FSGLI/ TSGLI Payments Message Flow These are certified payments. These are certified payments. No Change

SGLI/ FSGLI/ TSGLI Payments BPMN Process These are certified payments. These are certified payments. No Change

SGLI/FSGLI/ TSGLI Payments Message Flow These are certified payments. These are certified payments. No Change

SGLI/FSGLI/ TSGLI Payments BPMN Process These are certified payments. These are certified payments. No Change

SGLV 8714 Message Flow This is an online form by which the Veteran applies for the VGLI coverage. No Change

SGLV 8714 BPMN Process This is an online form by which the Veteran applies for the VGLI coverage. No Change

SGLV 8714 (Mail) Message Flow This is a paper form by which the Veteran applies for the VGLI coverage. No Change

SGLV 8714 (Mail) BPMN Process This is a paper form by which the Veteran applies for the VGLI coverage. No Change

SGLV 8714(Electronic) Message Flow This is an online by which the Veteran applies for the VGLI coverage. No Change

SGLV 8714(Electronic) BPMN Process This is an online by which the Veteran applies for the VGLI coverage. No Change

SGLV Form 8283 Message Flow No Change

SGLV Form 8283 BPMN Process No Change

SHARED DOCUMENTS Subject Area No Change

SI Acronym System and Information Integrity System and Information Integrity No Change

SIEM Acronym Security Information and Event Management Security Information and Event Management No Change

The Human Resources Servicing enters the data from the SF-52.

The Human Resources Servicing enters the data from the SF-52.

This is an online form by which the Veteran applies for the VGLI coverage.

This is an online form by which the Veteran applies for the VGLI coverage.

This is a paper form by which the Veteran applies for the VGLI coverage.

This is a paper form by which the Veteran applies for the VGLI coverage.

This is an online by which the Veteran applies for the VGLI coverage.

This is an online by which the Veteran applies for the VGLI coverage.

The Beneficiary submits the Claim for Death Benefits form to file for the benefits of the deceased Veteran. They can also send any informal signed document requesting to be paid in place of the form.




Tagged images or structured data representations of the supporting documentation submitted by the veteran, service member, and/or government. Examples include marriage certificate or an adoption certificate.

Tagged images or structured data representations of the supporting documentation submitted by the veteran, service member, and/or government. Examples include marriage certificate or an adoption certificate.


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Sign and Mail Application BPMN Process Sign 1010EZ and mail to VA Medical Center in this process step. No Change

Sign and Transmit Prescription BPMN Process Sign and transmit prescription in this process step. Sign and transmit prescription in this process step. No Change

Signature Pages Message Flow No Change

Signature Pages BPMN Process No Change

Signed Certification Message Flow No Change

Signed Certification BPMN Process No Change

SLA Acronym Service Level Agreement Service Level Agreement No Change

SMC Acronym Senior Management Council Senior Management Council No Change

SME Acronym Subject Matter Expert Subject Matter Expert No Change

SMIME Acronym Secure Multipurpose Internet Mail Extension Secure Multipurpose Internet Mail Extension No Change

SMS Acronym Short Message Service Short Message Service No Change

SOA Acronym Service Oriented Architecture Service Oriented Architecture No Change

SOAP Acronym Simple Object Access Protocol Simple Object Access Protocol No Change

SOC Information BPMN Process No Change

SOC Information Data Object No Change

Social Security Benefits FEA BRM No Change

Social Security Benefits BPMN Process No Change

Sign 1010EZ and mail to VA Medical Center in this process step.

The SOC (Statement of Case) information is a detailed explanation of the evidence, laws and regulations used in deciding a claim.




Social Security Benefits includes all direct transfers to Individuals and involves the disbursement of funds from the federal government directly to beneficiaries who satisfy federal eligibility requirements with no restrictions imposed on the recipient as to how the money is spent. Purposes include Retirement, Survivors, and Old Age/ Supplemental Security Income (needs-based).





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Social Work Subject Area No Change

Solicitation Data Message Flow This is additional published data related to solicitation. This is additional published data related to solicitation. No Change

Solicitation Data BPMN Process This is additional data related to solicitation not already populated. No Change

Solicitation Data BPMN Process This is additional published data related to solicitation. This is additional published data related to solicitation. No Change

Solicitation Data Data Object This is additional data related to solicitation not already populated. No Change

Solicitation Documents Message Flow This is a published document creating procurement solicitation. No Change

Solicitation Documents BPMN Process This is a document creating procurement solicitation. This is a document creating procurement solicitation. No Change

Solicitation Documents BPMN Process This is a published document creating procurement solicitation. No Change

Solicitation Documents Data Object This is a document creating procurement solicitation. This is a document creating procurement solicitation. No Change

SOP Acronym Standard Operating Procedures Standard Operating Procedures No Change

Sort Documents BPMN Process No Change

Southern Area Nashville Organizational Unit This office operates to support the southern area. This office operates to support the southern area. No Change

Social Work contains data that encompasses the documentation of multi-disciplinary assessment, planning and social services provided to veterans and their caregivers. The data documents psychosocial assessments, crisis interventions and high-risk screenings. It captures the coordination of veteran care and all aspects of discharge planning. The data records information regarding homelessness, temporary and transitional housing and the integration of community-based resources into social welfare planning. The data tracks case load management and supports broad-based administrative reporting. Data is used in workload management, patient service improvement planning and to provide baseline information to support evidence based practices.

Social Work contains data that encompasses the documentation of multi-disciplinary assessment, planning and social services provided to veterans and their caregivers. The data documents psychosocial assessments, crisis interventions and high-risk screenings. It captures the coordination of veteran care and all aspects of discharge planning. The data records information regarding homelessness, temporary and transitional housing and the integration of community-based resources into social welfare planning. The data tracks case load management and supports broad-based administrative reporting. Data is used in workload management, patient service improvement planning and to provide baseline information to support evidence based practices.

This is additional data related to solicitation not already populated.

This is additional data related to solicitation not already populated.

This is a published document creating procurement solicitation.

This is a published document creating procurement solicitation.

Add application package as images in FDD (if faxed) and sort scanned/faxed documents into bins using assigned barcode in this process step.

Add application package as images in FDD (if faxed) and sort scanned/faxed documents into bins using assigned barcode in this process step.


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SOW Acronym Statement(s) of Work Statement(s) of Work No Change

SP Acronym Special Publication(s) Special Publication(s) No Change

Space Exploration and Innovation FEA BRM No Change

Space Exploration and Innovation BPMN Process No Change

Space Operations FEA BRM No Change

Space Operations BPMN Process No Change

Space Planning and Cost Estimate Message Flow These are estimates based on proposed building type. These are estimates based on proposed building type. No Change

Space Planning and Cost Estimate BPMN Process These are estimates based on proposed building type. These are estimates based on proposed building type. No Change

Special Assistants Organizational Unit Deleted

Special Staff Offices Organizational Unit No Change

SPI Acronym Sensitive Personal Information Sensitive Personal Information No Change

Spina Bifida Health Care Program Organizational Unit Deleted

Space Exploration and Innovation includes all activities devoted to innovations directed at human and robotic space flight and the development and operation of space launch and transportation systems, and the general research and exploration of outer space




Space Operations involves the activities related to the safe launches/missions of passengers or goods into aerospace and includes commercial, scientific, and military operations.




The Special Staff Offices provide support for Veteran women, minority Veterans, and assist survivors.

The Special Staff Offices provide support for Veteran women, minority Veterans, and assist survivors.

The Spina Bifida Health Care Program provides reimbursement for services and supplies for Vietnam and Korea Veterans' birth children diagnosed with spina bifida.


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Spinal Cord Dysfunction Subject Area No Change

SQL Acronym Structured Query Language Structured Query Language No Change

SQWM BPMN Process No Change

SQWM System No Change

SQWM - IdM System Interface Information exchanged from SQWM to IdM via web services. No Change

SQWM - MDWS System Interface Information exchanged from SQWM to MDWS via web services. No Change

SQWM - MPI System Interface Information exchanged from SQWM to MPI via web services. No Change

Spinal Cord Dysfunction contains data on patients with a spinal cord dysfunction due to trauma or disease and the medical resources utilized during their treatment. It includes annual exam tracking data, functional measurements including the American Spinal Injury Association (ASIA) Impairment Scale, Functional Independence Measure (FIM), Craig Handicap Assessment and Reporting Technique (CHART), Functional Assessment Measure (FAM), Duke University of Illness Index (DIENER, DUSOI), and for Multiple Sclerosis patients, Kurtzke Functional Systems Scales and Expanded Disability Status Scales (EDSS). The data allows the measurement of patient outcomes. The central registry is used to provide VA-wide review of patient demographics, clinical aspects of injury and disease, and resource utilization involved in providing care to patients.

Spinal Cord Dysfunction contains data on patients with a spinal cord dysfunction due to trauma or disease and the medical resources utilized during their treatment. It includes annual exam tracking data, functional measurements including the American Spinal Injury Association (ASIA) Impairment Scale, Functional Independence Measure (FIM), Craig Handicap Assessment and Reporting Technique (CHART), Functional Assessment Measure (FAM), Duke University of Illness Index (DIENER, DUSOI), and for Multiple Sclerosis patients, Kurtzke Functional Systems Scales and Expanded Disability Status Scales (EDSS). The data allows the measurement of patient outcomes. The central registry is used to provide VA-wide review of patient demographics, clinical aspects of injury and disease, and resource utilization involved in providing care to patients.

The Surgery Quality and Workflow Manager (SQWM) project aims to deliver functionality that will benefit veterans by implementing a SQWM software solution which will allow the tracking of surgery patients through the pre-surgical process, scheduling of surgery, and the pre-operative period.




Information exchanged from SQWM to IdM via web services.

Information exchanged from SQWM to MDWS via web services.

Information exchanged from SQWM to MPI via web services.


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SQWM - SDS System Interface Information exchanged from SQWM to SDS via web services. No Change

SQWM - VASQIP System Interface Information exchanged from SQWM to VASQIP. Information exchanged from SQWM to VASQIP. No Change

SRM Acronym Service Component Reference Model Service Component Reference Model No Change

SSA BPMN Process No Change

SSA System Node No Change

SSA Acronym Social Security Administration Social Security Administration No Change

SSA Stakeholder Social Security Administration Social Security Administration No Change

SSA System BPMN Process No Change

Information exchanged from SQWM to SDS via web services.

We deliver services through a nationwide network of over 1,400 offices that include regional offices, field offices, card centers, teleservice centers, processing centers, hearing offices, the Appeals Council, and our State and territorial partners, the Disability Determination Services. We also have a presence in U.S. embassies around the globe. For the public, we are the "face of the government." The rich diversity of our employees mirrors the public we serve.




This system serves as a placeholder system for the Social Security Administration. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”



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SSA System System No Change

SSA System - MVI System Interface Information exchanged from SSA System to MVI via web services. No Change

SSA System - VBMS System Interface Information exchanged from SSA System to VBMS. Information exchanged from SSA System to VBMS. No Change

SSA System to VistA System Interface Information exchanged from SSA System to VistA Information exchanged from SSA System to VistA No Change

SSID Acronym Service Set Identifier Service Set Identifier No Change

SSL Acronym Secure Sockets Layer Secure Sockets Layer No Change

SSO Acronym Single Sign-On Single Sign-On No Change

SSOe Acronym Single Sign On External Single Sign On External No Change

SSOi Acronym Single Sign On internal Single Sign On internal No Change

SSP Acronym System Security Plan System Security Plan No Change

Staff Acquisition FEA BRM No Change

Staff Acquisition BPMN Process No Change

Staff Development Management Organizational Unit No Change



Information exchanged from SSA System to MVI via web services.

Staff Development Management assesses staff competencies and skills; grows and sustains a highly-skilled cadre of Federal IT professionals; assigns IT staff to programs/projects based on their competencies and product complexity; conducts phase and needs research; and incorporates relevant leading-edge IT program management and systems engineering practices into standard processes.

Staff Development Management assesses staff competencies and skills; grows and sustains a highly-skilled cadre of Federal IT professionals; assigns IT staff to programs/projects based on their competencies and product complexity; conducts phase and needs research; and incorporates relevant leading-edge IT program management and systems engineering practices into standard processes.


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Staffing and Recruiting FEA BRM No Change

Staffing and Recruiting BPMN Process No Change

Standard Terminology Subject Area No Change

State Home Per Diem Program Organizational Unit Deleted

Staffing and Recruiting establishes procedures for attracting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This includes: establishing an applicant evaluation approach (which may include drug and alcohol testing); announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.




Standard Terminology includes terminology standards consisting of codes and textual descriptions established or adopted by VHA. Standard terminology data sets are utilized within VA to facilitate the electronic exchange of clinical health information with other federal agencies as well as private healthcare partners. Standards Development Organizations (SDOs) terminology standards currently adopted by VHA include Logical Observation Identifier Names and Codes (LOINC), RxNorm (standard Clinical Drug Vocabulary), and SNOMED CT (Systemized Nomenclature of Medicine-Clinical Terms). This domain also includes Veterans Health Administration Terminology (VHAT) which is standardized terminology data sets created by VHA where a terminology standard is not available from an SDO.

Standard Terminology includes terminology standards consisting of codes and textual descriptions established or adopted by VHA. Standard terminology data sets are utilized within VA to facilitate the electronic exchange of clinical health information with other federal agencies as well as private healthcare partners. Standards Development Organizations (SDOs) terminology standards currently adopted by VHA include Logical Observation Identifier Names and Codes (LOINC), RxNorm (standard Clinical Drug Vocabulary), and SNOMED CT (Systemized Nomenclature of Medicine-Clinical Terms). This domain also includes Veterans Health Administration Terminology (VHAT) which is standardized terminology data sets created by VHA where a terminology standard is not available from an SDO.


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Statement of Case (SOC) Message Flow No Change

Statement of Case (SOC) BPMN Process This is a detailed explanation of the evidence, laws and regulations used in deciding a claim. No Change

Statement of Case (SOC) BPMN Process No Change

Statement of Case (SOC) Data Object This is a detailed explanation of the evidence, laws and regulations used in deciding a claim. No Change

Statement ofCase (SOC) Message Flow New

Statement ofCase (SOC) BPMN Process New

STATISTICAL CHARACTERISTICS Subject Area No Change

Store Application Image BPMN Process Store application image and create electronic folder in this process step. No Change

Store Design Documents BPMN Process Store all design documents in working document repository in this process step. No Change

Store Photographs BPMN Process Store construction photographs in Lynx in this process step. No Change

Store Veteran Information in Case File BPMN Process No Change

Store Working Documents BPMN Process Store any documents in working document repository in this process step. No Change

Strategic Management Group Organizational Unit Deleted

Strategic Planning FEA BRM No Change

Strategic Planning BPMN Process No Change

LRP No Change

LRP No Change

This is a detailed explanation of the evidence, laws and regulations used in deciding a claim.

This is a detailed explanation of the evidence, laws and regulations used in deciding a claim.

Key characteristics about the participant to project future needs, provide statistical analysis, or provide proactive services to the Veteran population. For example, factors that identify probability of homelessness.

Key characteristics about the participant to project future needs, provide statistical analysis, or provide proactive services to the Veteran population. For example, factors that identify probability of homelessness.

Store application image and create electronic folder in this process step.

Store all design documents in working document repository in this process step.

Store construction photographs in Lynx in this process step.

Retrieve Veteran records and disability information from other systems and store in case file in this process step.

Retrieve Veteran records and disability information from other systems and store in case file in this process step.

Store any documents in working document repository in this process step.

The Strategic Management Group (SMG) provides innovative and forward looking HRA fiscal investment planning, programming, and budget execution (PPBE) oversight for the entire HRA organization. Additionally, SMG develops and validates metrics used to assess the performance of HRA in all financial and personnel initiatives and operations.

Strategic Planning entails the determination of annual and long-term goals and the identification of the best approach for achieving those goals.




Strategic Planning Amendments, Section 5

Subchapter II, § 7314, § 7315, 7318, 7319, 7320, 7321A, 7322, 7329, 7330, 7330A


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Submit 1010EZ to EAS Holding File BPMN Process No Change

Submit Application BPMN Process In this process step, submit the application by completing the form online or by paper form. No Change

Submit Bill BPMN Process In this process step, send bill to VA including appropriate documents. No Change

Submit Electronic Medication Order BPMN Process Sign and enter order into CPRS with necessary comments in this process step. No Change

Submit file to Virtual VA BPMN Process Submit file to Virtual VA Submit file to Virtual VA No Change

Submit Marker Order BPMN Process Submit batch marker orders to vendors in this process step. No Change

Submit Paper Medication Order BPMN Process Enter paper order into VistA in this process step. Enter paper order into VistA in this process step. No Change

Submit Prescription Order Information BPMN Process No Change

Submit Proposal BPMN Process No Change

Submit Report of Death Form BPMN Process No Change

Submit SGLV 8600 Part-A BPMN Process No Change

Subsequent Use Message Flow No Change

Subsequent Use BPMN Process No Change

Substance Control FEA BRM No Change

Substance Control BPMN Process No Change

Submit 1010EZ to EAS Holding File for Retrieval by VAMC Staff for Processing in this process step.

Submit 1010EZ to EAS Holding File for Retrieval by VAMC Staff for Processing in this process step.

In this process step, submit the application by completing the form online or by paper form.

In this process step, send bill to VA including appropriate documents.

Sign and enter order into CPRS with necessary comments in this process step.

Submit batch marker orders to vendors in this process step.

Route paper prescription and input order information into Pharmacy Package in this process step.

Route paper prescription and input order information into Pharmacy Package in this process step.

Submit proposal response via Vendor Portal or directly to CO via mail, email, or fax in this process step.

Submit proposal response via Vendor Portal or directly to CO via mail, email, or fax in this process step.

Casualty Office completes and sends report of death Form DD 1300 (or death certificate) or SGLV 8700 to OSGLI in this process step.

Casualty Office completes and sends report of death Form DD 1300 (or death certificate) or SGLV 8700 to OSGLI in this process step.

Servicemember completes and submits application SGLV 8600 Part-A (or POA, military trustee, or guardian) for claim in this process step.

Servicemember completes and submits application SGLV 8600 Part-A (or POA, military trustee, or guardian) for claim in this process step.

Substance Control supports activities associated with the enforcement of laws regarding legal substances (i.e., alcohol and tobacco) and illegal narcotics including trafficking, possession, sale, distribution, and other related activities.





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Supplemental Insurance Information Message Flow If Veteran is eligible, then Supplemental Insurance Information is sent. No Change

Supplemental Insurance Information BPMN Process If Veteran is eligible, then Supplemental Insurance Information is sent. No Change

Support Delivery of Services Business Capability No Change

Support Delivery of Services FEA Category No Change



If Veteran is eligible, then Supplemental Insurance Information is sent.

If Veteran is eligible, then Supplemental Insurance Information is sent.

Support Delivery of Services provides the critical policy, programmatic and managerial foundation to support VA operations.




Support Emergency Response Operation

Support Emergency Response Operations involves the immediate actions taken to respond to a disaster. These actions include providing such laboratory, epidemiological, medical or other assistance as the Secretary considers appropriate to Federal, State, and local health care agencies and personnel involved in or responding to the disaster or emergency. Includes carrying out Federal Radiological Emergency Response Plan efforts to respond to nuclear hazards by deploying to a disaster site within 12 to 24 hours to provide technical advice, radiological monitoring, decontamination expertise, and medical care as a supplement to local expertise.


Support Emergency Response Operations




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Support Offices Organizational Unit No Change

Support Offices (OSP) Organizational Unit New

Support Services Organizational Unit Deleted

Surgery Subject Area No Change

Survivor Compensation FEA BRM No Change

The Support Offices provide a number of different support operations including discrimination complaint resolution, small and disadvantaged business support, leadership development, and federal recovery coordination.

The Support Offices provide a number of different support operations including discrimination complaint resolution, small and disadvantaged business support, leadership development, and federal recovery coordination.

The Support Services office coordinates, disseminates and responds to all requests for information from internal and external stakeholders; manages OSP's correspondence; manages and provides oversight for OSP privacy and records management; reviews internal and external program and policy issues; and ensures 508 compliance.

The Support Services office coordinates, disseminates and responds to all requests for information from internal and external stakeholders; manages OSP's correspondence; manages and provides oversight for OSP privacy and records management; reviews internal and external program and policy issues; and ensures 508 compliance.

Surgery contains data collected in the performance of operative procedures as well as case scheduling and operating room management information. Surgeons, residents, anesthetists, and nurses document operation data including staff time, diagnosis, complications, transfusion, anesthesia, and operative details including nurse and anesthesia intraoperative reports. This domain also contains information on patient morbidity and mortality and surgery related complications. The data is used to improve the quality of care by providing surgery risk assessment and outcome analysis to care provider teams and researchers to improve the quality of surgical procedures.

Surgery contains data collected in the performance of operative procedures as well as case scheduling and operating room management information. Surgeons, residents, anesthetists, and nurses document operation data including staff time, diagnosis, complications, transfusion, anesthesia, and operative details including nurse and anesthesia intraoperative reports. This domain also contains information on patient morbidity and mortality and surgery related complications. The data is used to improve the quality of care by providing surgery risk assessment and outcome analysis to care provider teams and researchers to improve the quality of surgical procedures.

Survivor Compensation provides compensation to the survivors of individuals currently receiving or eligible to receive benefits from the federal government. This includes, but is not limited to, survivors such as spouses or children of veterans or wage earners eligible for social security payments.



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Survivor Compensation BPMN Process No Change

System and Network Monitoring FEA BRM No Change

System and Network Monitoring BPMN Process No Change

System Development FEA BRM No Change

System Development BPMN Process No Change

System Resource Usage FEA BRM No Change

System Resource Usage BPMN Process No Change

Systems Quality Assurance Service Organizational Unit No Change

Tag Remains BPMN Process No Change



System and Network Monitoring supports all activities related to the real-time monitoring of systems and networks for optimal performance.




Support the balance and allocation of memory, usage, disk space and performance on computers and their applications.




Systems Quality Assurance Service (SQAS) provides Independent Verification and Validation (IV&V) consisting of Systems Integration Testing and a full range of Quality Assurance services. These services and oversight activities help ensure the integrity of VA systems and compliance with applicable guidance such as the Program Management Accountability System (PMAS) and other governing directives. While SQAS has provided services for a variety of applications and domain areas, the primary mission of SQAS is to provide IV&V for financial applications under the purview of the Chief Financial Officer (004), their interfaces and related systems. SQAS authority is detailed in VA Directive 4900.

Systems Quality Assurance Service (SQAS) provides Independent Verification and Validation (IV&V) consisting of Systems Integration Testing and a full range of Quality Assurance services. These services and oversight activities help ensure the integrity of VA systems and compliance with applicable guidance such as the Program Management Accountability System (PMAS) and other governing directives. While SQAS has provided services for a variety of applications and domain areas, the primary mission of SQAS is to provide IV&V for financial applications under the purview of the Chief Financial Officer (004), their interfaces and related systems. SQAS authority is detailed in VA Directive 4900.

Take custody of remains and with Mylar slip containing Veteran name and gravesite information in this process step.

Take custody of remains and with Mylar slip containing Veteran name and gravesite information in this process step.


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Tax and Fiscal Policy FEA BRM No Change

Tax and Fiscal Policy BPMN Process No Change

Taxation Management FEA BRM No Change

Taxation Management BPMN Process No Change

TCP Acronym Transmission Control Protocol Transmission Control Protocol No Change

TDD Acronym Technical Design Document Technical Design Document No Change

Template for Veteran Correspondence BPMN Process This is a standard template for corresponding with Veteran. No Change

Template for Veteran Correspondence Data Object This is a standard template for corresponding with Veteran. No Change

Temporary Master Record BPMN Process No Change

Temporary Master Record Data Object No Change


Tax and Fiscal Policy encompasses analysis of the implications for economic growth and stability in the United States and the world of Federal tax and spending policies. This includes assessing the sustainability of current programs and policies, the best means for raising revenues, the distribution of tax liabilities, and the appropriate limits on debt.




Taxation Management includes activities associated with the implementation of the Internal Revenue Code and the collection of taxes in the United States and abroad.




This is a standard template for corresponding with Veteran.

This is a standard template for corresponding with Veteran.

This is basic information about the Veteran and application to create a temporary master record before reviewing eligibility.




The Americans Disabilities Act (ADA) Section 508 Program Office

The Americans Disabilities Act (ADA) Section 508 Program Office ensures section 508 compliance and accessibility for Veterans, employees and members of the public with disabilities seeking access to Electronic and Information Technology (E&IT).

The Americans Disabilities Act (ADA) Section 508 Program Office ensures section 508 compliance and accessibility for Veterans, employees and members of the public with disabilities seeking access to Electronic and Information Technology (E&IT).


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LRP No Change

LRP No Change

The Electronic Government Act of 2002 LRP No Change

The Equal Pay Act of 1963 LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP No Change

The Privacy Act of 1974 LRP No Change

Threat and Vulnerability Management FEA BRM No Change

Threat and Vulnerability Management BPMN Process No Change

The Clinger-Cohen Act of 1996 (Information Technology Management Reform Act)

The Economy Act and the Account Adjustments Statute

The Federal Information Security Management Act (FISMA) of 2002

The Government Paperwork Elimination Act (GPEA) of 1998

The Health Information Technology for Economic and Clinical Health (HITECH) Act

The Health Insurance Portability and Accountability Act (HIPAA) of 1996

The National Security Act of 1947, as amended

The Paperwork Reduction Act (PRA) of 1980

The Patient Protection and Affordable Care Act (PPACA) of 2009

Threat and Vulnerability Management involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls. It includes all risk and controls tracking for IT systems.





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THSP Acronym Target Health Standards Profile Target Health Standards Profile No Change

TIC Acronym Trusted Internet Connection Trusted Internet Connection No Change

Time & Attendance BPMN Process The employee enters their daily time and attendance. The employee enters their daily time and attendance. No Change

Time & Attendance Data Object The employee enters their daily time and attendance. The employee enters their daily time and attendance. No Change

Time Reporting FEA BRM No Change

Time Reporting BPMN Process No Change

Timekeeper Completes T&L Form BPMN Process Employee Timekeeper completes T&L form in this process step. No Change

TIMS BPMN Process No Change

TIMS System No Change

Title 16 U.S.C. § 470, et seq. LRP No Change

Title 18 U.S.C. § 793, 794, 798 LRP No Change

Title 18 U.S.C. 1001 LRP No Change

Title 29 CFR 1960.6 (a) LRP No Change

Title 31 LRP No Change

Defines the set of capabilities to support the submission, approval and adjustment of an employee's hours




Employee Timekeeper completes T&L form in this process step.

TIMS is the paperless imaging and workflow processing application used by the four Regional Processing Offices (RPOs) to manage electronic claims folders, incoming work and workflow throughout the Education Division. Education has four separate, stand-alone TIMS environment, one at each RPO. TIMS is currently being modernized into a web-based format and will be consolidated into one system. The DBA for TIMS reside at Hines. RPO staff from Region5 maintain the systems at the local level.





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Title 38 CFR LRP Deleted

Title 38 Part I, Chapter § 308 LRP No Change

Title 38 Part I, Chapter 3 LRP No Change

Title 38 Part I, Chapter 3 § 320. LRP No Change

LRP No Change

Title 38 U.S.C. LRP No Change

Title 38 U.S.C. § 2405 LRP No Change



Title 38 U.S.C. § 8011A LRP No Change




Title 38 U.S.C. § 8122(a)(3) LRP No Change

Title 38 U.S.C. § 8163(c)(4) LRP No Change

Title 38 U.S.C. §§ 8118, 8122 LRP No Change

Title 38 U.S.C. §§ 8161-8169 LRP No Change




Title 38 U.S.C. 8131-8135 LRP No Change


Title 38 U.S.C. Chapter 73 LRP No Change

LRP No Change

Title 38 U.S.C.-1 LRP Deleted

Title 38, § 308(b)(3) LRP No Change

Title 38, U.S.C. §§ 308, 512 LRP No Change

LRP New

LRP No Change

Title 38 Part VI Chapter 81 Subchapter 1 §§ 8101-8119

Title 38 U.S.C. Chapter 73 and applicable Subchapters I-IV

Title 38, U.S.C. Chapeter 73 and applicable Subchapters I-IV

Title 38, U.S.C. Chapter 73 and applicable Subchapters I-IV


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Title 38. § 318 LRP Deleted

Title 40 Clinger-Cohen Act of 1996 LRP No Change

Title 40 U.S.C. § 471 et seq. LRP No Change

Title 42 U.S.C. §§ 4321-4370d LRP No Change

Title 42 U.S.C. §§ 9601-9675 LRP No Change



Title 5 CFR LRP No Change



Title 5 U.S.C. §§1401 and 1402 LRP No Change

LRP No Change

LRP No Change

TLS Acronym Transport Layer Security Transport Layer Security No Change

TMDS BPMN Process No Change

TMDS System No Change

TMDS - VTA System Interface Information exchanged from TMDS to VTA. Information exchanged from TMDS to VTA. No Change

Title VI and Title VII of the Civil Rights Act of 1964

Title VI and Title VII of the Civil Rights Act of 1964, as amended

The Theater Medical Data Store allows providers the ability to view, track and disposition ill or injured patients as they move through the Theater echelons of care, the sustaining base and those shared with the Department of Veterans Affairs. TMDS serves as the authoritative Theater database for service members' medical information, allowing users to track patients' disposition and display their longitudinal medical record information.





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TMS BPMN Process No Change

TMS System No Change

TMS Acronym Talent Management System Talent Management System No Change

TMS - CDS/TPSS System Interface Information exchanged from TMS to CDS/TPSS. Information exchanged from TMS to CDS/TPSS. No Change

TMS - IAM System Interface Information exchanged from TMS to IAM via web services. No Change

TMS - RAMS System Interface Information exchanged from TMS to RAMS. Information exchanged from TMS to RAMS. No Change

Track Calls BPMN Process Track calls in DOTS (part of VICTARS) in this process step. No Change

Track Collections Response BPMN Process Track collections response for delinquent debt mitigation in this process step. No Change

Track Finances BPMN Process Update running project checkbook/budget in PMDRI in this process step. No Change

Track Legislation Line of Business Track Legislation involves monitoring legislation from introduction to enactment. No Change

Track Public Comments Line of Business No Change

Tracked Items and Contentions BPMN Process No Change

Tracked Items and Contentions Data Object No Change

Training and Employment FEA BRM No Change

Training and Employment BPMN Process No Change

Enables the VA to plan, deliver, and manage all learning events across the organization, and serves as the single point of access for all education, learning and training activities for VA employees and staff.




Information exchanged from TMS to IAM via web services.

Track calls in DOTS (part of VICTARS) in this process step.

Track collections response for delinquent debt mitigation in this process step.

Update running project checkbook/budget in PMDRI in this process step.

Track Legislation involves monitoring legislation from introduction to enactment.

Track Public Comments involves the activities of soliciting, maintaining, and responding to public comments regarding proposed regulations.

Track Public Comments involves the activities of soliciting, maintaining, and responding to public comments regarding proposed regulations.

Training and Employment includes programs of job or skill training, employment services and placement, and programs for non-federal employees to promote the hiring of marginal, unemployed, or low-income workers.





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Training Support Office Organizational Unit No Change

Transfer Remains BPMN Process Bring remains to Cemetery on day of service in this process step. No Change

Transformation LRP No Change

Transmit Award Data BPMN Process In this process step, transmit award data for posting. In this process step, transmit award data for posting. No Change

Transmit Employee Data BPMN Process Transmit employee data to eOPF for initial folder setup in this process step. No Change

Transmit Medication Order BPMN Process Transmit medication order to ward system in this process step. No Change

Transmit Record BPMN Process Transmit Updated record to eCMS in this process step. No Change

Travel FEA BRM No Change

Travel BPMN Process No Change

Treasury BPMN Process No Change

Treasury System Node No Change

Treat Veteran BPMN Process No Change

TriRIGA BPMN Process No Change

The Training Support Office (TSO) supports and facilitates review and approval of conference and training event proposals by the Secretary and Deputy Secretary; provides guidance and assistance to Administrations and Staff Offices for implementation of VA policies and procedures for conference and training event execution to ensure compliance with Congressional and Office of Management and Budget (OMB) directives and public laws for conference and training event execution.

The Training Support Office (TSO) supports and facilitates review and approval of conference and training event proposals by the Secretary and Deputy Secretary; provides guidance and assistance to Administrations and Staff Offices for implementation of VA policies and procedures for conference and training event execution to ensure compliance with Congressional and Office of Management and Budget (OMB) directives and public laws for conference and training event execution.

Bring remains to Cemetery on day of service in this process step.

Transmit employee data to eOPF for initial folder setup in this process step.

Transmit medication order to ward system in this process step.

Transmit Updated record to eCMS in this process step.

Travel involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.




Provide treatment to Veteran as per the Consult Order developed by the VA Physician in this process step.

Provide treatment to Veteran as per the Consult Order developed by the VA Physician in this process step.

IBM TRIRIGA delivers integrated capabilities across real estate, capital projects, facilities management, facilities maintenance and energy management to improve facilities operations, reduce facilities costs and lower energy consumption.



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TriRIGA System No Change

TriRIGA - eCMS System Interface Information exchanged from TriRIGA to eCMS. Information exchanged from TriRIGA to eCMS. No Change

TRM Acronym Technical Reference Model Technical Reference Model No Change

TSGLI Payment Message Flow This is the amount to be paid to the Servicemember. This is the amount to be paid to the Servicemember. No Change

TSGLI Payment BPMN Process This is the amount to be paid to the Servicemember. This is the amount to be paid to the Servicemember. No Change

U.S. Acronym United States United States No Change

U.S.C. Acronym United States Code United States Code No Change

U.S.C. 44 § 3506 LRP No Change

U.S.C. Chapter 14, 41 LRP No Change

U.S.C. Title 44 LRP No Change

UML Acronym Unified Modeling Language Unified Modeling Language No Change

UMTS Acronym Universal Mobile Telecommunications System Universal Mobile Telecommunications System No Change

Under Secretary for Memorial Affairs Organizational Unit No Change

Underwrite Loan BPMN Process Underwrite loan amount in this process step. Underwrite loan amount in this process step. No Change

Unemployment Compensation FEA BRM No Change

Unemployment Compensation BPMN Process No Change

Update Case File and VACOLS BPMN Process Update case file and VACOLS in this process step. Update case file and VACOLS in this process step. No Change

Update Case File Location BPMN Process Receive case file and update location in VACOLS in this process step. No Change

BPMN Process Query VBA for Veteran compensation and pension data in this process step. No Change



The Under Secretary for Memorial Affairs leads and directs the national cemetery Administration, administers U.S.C. Title 38 benefits, operates and maintains VA national cemeteries, advises the SECVA and manages stakeholder engagement.

The Under Secretary for Memorial Affairs leads and directs the national cemetery Administration, administers U.S.C. Title 38 benefits, operates and maintains VA national cemeteries, advises the SECVA and manages stakeholder engagement.

Unemployment Compensation provides income security to those who are no longer employed, while they seek new employment.




Receive case file and update location in VACOLS in this process step.

Update Compensation and Pension Data

Query VBA for Veteran compensation and pension data in this process step.


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Update Eligibility Information BPMN Process Update eligibility information in this process step. Update eligibility information in this process step. No Change

Update Employment Forms BPMN Process In this process step, update employment forms in myPay, as needed. No Change

Update Enrollment Status BPMN Process No Change

Update Entitlement Status BPMN Process Update Entitlement Status in CWINRS case file in this process step. No Change

Update Financial Information BPMN Process Update financial information in FMS in this process step. No Change

Update IPS BPMN Process Update IPS with all updates in VICTARS at end of day in this process step. No Change

Update Leave Information BPMN Process Update leave information in PAID in this process step. Update leave information in PAID in this process step. No Change

Update NGL BPMN Process In this process step, update Veteran, marker and/or burial information. No Change

Update Pick List BPMN Process Update pick list activity and make changes as required in this process step. No Change

BPMN Process Update time and attendance information in DFAS in this process step. No Change

BPMN Process Assign docket number in this process step. Assign docket number in this process step. No Change

Update VistA Fee BPMN Process Update VistA Fee with released payment in this process step. No Change

Updated Benefitsand Discharge Cases Message Flow New

Updated Benefitsand Discharge Cases BPMN Process New

Updated Billing Information BPMN Process Updated Billing Information is a billing record of medical care. No Change

Updated Billing Information Data Object Updated Billing Information is a billing record of medical care. No Change

Updated Eligibility Information BPMN Process This updates to the Veteran?s enrollment record based on review of eligibility information. Updated

Updated Eligibility Information Data Object This updates to the Veteran?s enrollment record based on review of eligibility information. Updated

Updated Record BPMN Process No Change

Updated Record Data Object No Change

UPI Acronym Unique Project Identifier Unique Project Identifier No Change

URL Acronym Uniform Resource Locator Uniform Resource Locator No Change

In this process step, update employment forms in myPay, as needed.

Update Enrollment status to ?Verified?, as well as VistA with Veteran data in this process step.

Update Enrollment status to ?Verified?, as well as VistA with Veteran data in this process step.

Update Entitlement Status in CWINRS case file in this process step.

Update financial information in FMS in this process step.

Update IPS with all updates in VICTARS at end of day in this process step.

In this process step, update Veteran, marker and/or burial information.

Update pick list activity and make changes as required in this process step.

Update Time and Attendance Information

Update time and attendance information in DFAS in this process step.

Update VACOLS and assign Docket Number

Update VistA Fee with released payment in this process step.

Updated Billing Information is a billing record of medical care.

Updated Billing Information is a billing record of medical care.

This updates to the Veteran's enrollment record based on review of eligibility information.

This updates to the Veteran's enrollment record based on review of eligibility information.


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USB Acronym Universal Serial Bus Universal Serial Bus No Change

US-CERT Acronym United States Computer Emergency Readiness Team United States Computer Emergency Readiness Team No Change

User Fee Collection FEA BRM No Change

User Fee Collection BPMN Process No Change

USGCB Acronym United States Government Configuration Baseline United States Government Configuration Baseline No Change

VA Acronym Department of Veterans Affairs Department of Veterans Affairs No Change

LRP No Change

VA Acquisitions Regulation LRP No Change

VA Chief of Staff Memorandum LRP No Change

LRP Deleted

VA Corporate BPMN Process No Change

VA Corporate System Node No Change

LRP No Change

VA Directive 0320, 0321, 0322, 0323.3 LRP No Change

VA Directive 0710 dated June 4, 2010 LRP No Change

VA Acquisition Regulation Part 847, Transportation Information Letter (IL) 001AL

VA Chief of Staff Memorandum dated September 26, 2012

In order to carry out this exercise ASD Management decomposed the VA into 5 segments: VHA, VBA, NCA, Corporate, and, Infrastructure. Any system grouped into in the business services listed below was categorized as Corporate: - Financial Management- Human Resources Management- Materiel Management- Corporate Management




VA Directive 0011. 0055, 0057, 0059, 0062, 0063, 0064, 0065


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LRP No Change

VA Directive 5015 LRP No Change



VA Directive 5975, 5975.1 LRP No Change







VA Directive 7700 3 a (2). LRP No Change

VA Directive 7700, 7710 LRP No Change

LRP No Change

VA Directive/Handbook 0633 LRP No Change

VA Directive/Handbook 6301 LRP No Change

VA Directive/Handbook 7002, 7002-1 LRP No Change

VA Directive/Handbook 7240, 7241 LRP No Change

LRP No Change

LRP No Change

VA EUL Handbook and Directive 7415 LRP No Change

VA Exams Message Flow No Change

VA Exams BPMN Process No Change

VA Handbook 0055.1 LRP No Change

VA Handbook 0055.2 LRP No Change

VA Handbook 0637 LRP No Change

VA Handbook 0710 currently in draft LRP No Change

VA Directive 0735 dated February 17, 2011

VA Directive and Handbook 0720, 0730, 0730/1, 0730/2 and 0730/3 (currently in dr

VA Directives and Handbooks 7002/1 and 7348

VA Directives and Handbooks 7124, 7125 and 7126


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VA Handbook 0735 currently in draft LRP No Change


VA Handbook 5015-1 LRP No Change

LRP No Change


VA Integrated Operations Center Organizational Unit Updated

VA Learning University Organizational Unit No Change

VA Network Security Operations Center Organizational Unit Updated

VA Handbook 7240, Transportation and Traffic Management (May 24, 1996)

The VA Integrated Operations Centers (VAIOC) ensures the coordinating emergency management and crisis response activities both VA-wide and with other Federal, state, and local agencies. The VAIOC is the Department's focal point for the fusion of information for timely senior leadership decision-making and interagency coordination. The VAIOC is staffed 24/7, and serves to support VA's Comprehensive Emergency Management Program. Within VA, the VAIOC serves as the principal point of contact with the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), and other Departments and agencies pertaining to emergency management, continuity of operations, domestic incident management, and national security emergency programs.

The VA Integrated Operations Centers (VAIOC) ensures the coordinating emergency management and crisis response activities both VA-wide and with other Federal, state, and local agencies. The VAIOC is the Department’s focal point for the fusion of information for timely senior leadership decision-making and interagency coordination.

VALU is VA's corporate university that supports the Department's mission and business objectives through high-quality, cost-effective continuous learning and development that enhances leadership, occupational proficiencies, and personal growth.

VALU is VA's corporate university that supports the Department's mission and business objectives through high-quality, cost-effective continuous learning and development that enhances leadership, occupational proficiencies, and personal growth.

The VA Network Security Operations Center (NSOC) protects VA information on a 24/7 basis by monitoring, responding to, and reporting cyber threats and vulnerabilities; manages Internet gateways; conducts enterprise wide network monitoring; and provides value-added network and security management services.

VA Network Security Operations Center (NSOC) protects VA information on a 24/7 basis by monitoring, responding to, and reporting cyber threats and vulnerabilities; managing Internet gateways; conducting enterprisewide network monitoring; and providing value-added network and security management services as requested.


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VA PIV BPMN Process No Change

VA PIV System No Change

VA PIV - ePACS System Interface Information exchanged from VA PIV to ePACS. Information exchanged from VA PIV to ePACS. No Change

VA PIV - FBI System System Interface Information exchanged from VA PIV to FBI System. Information exchanged from VA PIV to FBI System. No Change

VA PIV - FIPC System System Interface Information exchanged from VA PIV to FIPC System. Information exchanged from VA PIV to FIPC System. No Change

VA PIV - HRIS System Interface Information exchanged from VA PIV to HRIS. Information exchanged from VA PIV to HRIS. No Change

VA PIV - LACS System Interface Information exchanged from VA PIV to LACS. Information exchanged from VA PIV to LACS. No Change

VA PIV - PACS System Interface Information exchanged from VA PIV to PACS. Information exchanged from VA PIV to PACS. No Change

VA Point of Service Program Organizational Unit Deleted

VA Staff Office Stakeholder VA Staff Office VA Staff Office No Change

VA Strategic Plan FY 2011-2013 LRP No Change

LRP No Change

VA Tribal Consultation Policy LRP No Change

The VA HSPD-12 system components can be thought of as the set of VA PIV applications and their support environment. The VA PIV entity includes the following systems:

PIV Enrollment PortalPIV IDMSPIV CMSPIV Gateway (Future Capability)Registrar Workstation HW/SWPIV SchedulingPIV ID Proofing







VA Strategic Plan Refresh FY 2011-2015


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VA Web Governance Board Charter LRP No Change

LRP No Change

VAAR 801.695-2 LRP No Change

VACO IT Support Organizational Unit Updated

VACOLS BPMN Process No Change

VACOLS System No Change

VA Web Governance Board Charter (as of March 2012, awaiting SECVA signature)

VACO IT Support provides technical and operational IT support to the VACO campus. Provides network connectivity and operations support to all VACO, OGC, and BVA users; directs and manages the integration of information technologies into VA, OIT requirements and program business lines; provides corporate project management services to VACO; manages all telecommunications related services for VACO; manages the Video Teleconferencing and Media services at the VACO program offices; responsible for administering and managing all IT assets from cradle-to-grave life cycle; and provides procurement, contract, PC Lease, budget, and asset management life-cycles guidance.

VACO IT Support provides network connectivity and operations support to all VACO. OGC, and BVA users; directs and manages the integration of information technologies into the VA, OIT requirements and program offices; manages all telecommunications related services for VACO; manages the video teleconferencing and media services at the VACO program offices; administer and manages all IT assets from cradle to grave life cycle; and provides procurement, contract, personal computer lease, budget, and asset mangement life-cycles guidance.

Office personnel to view, update and track the status of appeals cases submitted to BVA. Its primary capabilities are to initiate pre-programmed queries, such as "Advance Call-Ups for Specified Months", "Outstanding Call-Ups", "Remands by RO", "Cases transferred to your RO", and "Advance Cases Pending Call-Ups". This BVA maintained system also allows Veterans Service Representatives at each RO to generate reports and have them printed locally.





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VACOLS - SEP System Interface Information exchanged from VACOLS to SEP. Information exchanged from VACOLS to SEP. No Change

VACOLS - VIERS System Interface Information exchanged from VACOLS to VIERS. Information exchanged from VACOLS to VIERS. No Change

VACOLS - VONAPP System Interface Information exchanged from VACOLS to VONAPP. Information exchanged from VACOLS to VONAPP. No Change

VADIR BPMN Process No Change

VADIR is a subset of the Defense Manpower Data Center (DMDC) repository located at the Austin Information Technology Center (AITC) that provides military service information for veterans and service members. It enables authorized users to search records and retrieve profile data, military history, and information on compensation and benefits, disabilities, and dependents. VADIR works as a unified data collection and distribution point for data transfers between the VA Business Lines and DoD. VADIR data are maintained in an Oracle Database Management System (DBMS) and consists of a service member's military service information. VADIR consists of an Oracle 10g DBMS hosted on Sun Solaris V490 systems. Currently all updates to VADIR data are applied through Oracle's Advanced Replication Feature and are driven by updates to the Defense Enrollment Eligibility Reporting System (DEERS) database located at the DoD DMDC in Auburn Hills MI.



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VADIR System No Change

VADIR - CH 33 LTS System Interface Information exchanged from VADIR to CH 33 LTS. Information exchanged from VADIR to CH 33 LTS. No Change

VADIR - CRM/UD System Interface Information exchanged from CRM/UD to VADIR. Information exchanged from CRM/UD to VADIR. No Change

VADIR - DEERS System Interface Information exchanged from VADIR to DEERS. Information exchanged from VADIR to DEERS. No Change

VADIR - VBMS System Interface Information exchanged from VADIR to VBMS. Information exchanged from VADIR to VBMS. No Change

VADIR - VIERS System Interface Information exchanged from VADIR to VIERS. Information exchanged from VADIR to VIERS. No Change

VADIR - VRMS System Interface Information exchanged from VADIR to VRMS via web services. No Change

VADIR - VTA System Interface Information exchanged from VADIR to VTA. Information exchanged from VADIR to VTA. No Change

VADIR - VTA System Interface Information exchanged from VADIR to VTA. Information exchanged from VADIR to VTA. No Change

VAEAMS Acronym VA Enterprise Architecture Management Suite VA Enterprise Architecture Management Suite No Change

Validated file is ready for rating BPMN Process Validated file is ready for rating. Validated file is ready for rating. No Change

VAMC Acronym VA Medical Center VA Medical Center No Change

VANAPP - CRM/UD System Interface Information exchanged from VONAPP to CRM/UD. Information exchanged from VONAPP to CRM/UD. No Change



Information exchanged from VADIR to VRMS via web services.


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VA-ONCE BPMN Process No Change

VA-ONCE System No Change

VA-ONCE - CH 33 LTS System Interface Information exchanged from VA-ONCE to CH 33 LTS. Information exchanged from VA-ONCE to CH 33 LTS. No Change

VA-ONCE - TIMS System Interface Information exchanged from VA-ONCE to TIMS. Information exchanged from VA-ONCE to TIMS. No Change

VAP Acronym Veterans Authorizations and Preferences Veterans Authorizations and Preferences No Change

VARDIS BPMN Process No Change

VARDIS System No Change

VARDIS - RAMS System Interface Information exchanged from VARDIS to RAMS. Information exchanged from VARDIS to RAMS. No Change

VASQIP BPMN Process No Change

VA Online Certification of Enrollment is a system used by school certifying officials to submit enrollment certifications and changes in enrollment to VA via the Internet. VAONCE also displays to the school certifying officials claimant payment information, which corresponds to submitted enrollments. VA ONCE platform is TBD. VA Once is maintained at the Philly ITC site.




Veterans Affairs Research and Development Information System (VARDIS) archives data from other VA systems: RAFT, ITA, eDMM, MRBS, CADE and RDIS.




The Veterans Surgical Quality Improvement Program (VASQIP) system is used to create federally mandated reports regarding quality of the surgical care given to VA patients. VASQIP relies on surgery quality data that includes data collected by surgeons and other care providers as part of the VA surgical process. Outcome data post-surgery will be collected and entered into SQWM and subsequently provided to VASQIP at a pre-determined time interval via FTP.



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VASQIP System No Change

VATAS BPMN Process No Change

VATAS System No Change

VATAS - DCPS System Interface Information exchanged from VATAS to DCPS. Information exchanged from VATAS to DCPS. No Change

VATAS - HRIS System Interface Information exchanged from VATAS to HRIS. Information exchanged from VATAS to HRIS. No Change

VATAS - VistA System Interface Information exchanged from VATAS to VistA. Information exchanged from VATAS to VistA. No Change

VBA BPMN Process No Change

VBA System Node No Change

VBA Acronym Veterans Benefits Administration Veterans Benefits Administration No Change

VBA Organizational Unit No Change

VBA Stakeholder Veterans Benefits Administration Veterans Benefits Administration No Change

VBA Finance Center Organizational Unit No Change



VATAS is a Commercial-Off-The-Shelf (COTS), customizable, Time & Attendance System (TAS). It will replace the current ETA System




VBA provides benefits and services to the veteran population through 58 VA regional offices. Some of the benefits and services provided by VBA to veterans and their dependents include compensation and pension, education, loan guaranty, and insurance. (source: VA Intranet)




The VBA Finance Center (VBA FC) provides accounting, financial reporting, and fiscal services related to the payment of benefits to Veterans and beneficiaries.

The VBA Finance Center (VBA FC) provides accounting, financial reporting, and fiscal services related to the payment of benefits to Veterans and beneficiaries.


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VBA Office of the Chief of Staff Organizational Unit No Change

VBA/DoD Program Office Organizational Unit No Change

VBA/Dodd Program Office Organizational Unit Deleted

The VBA Office of the Chief of Staff (COS) works closely with the USB, the Principal Deputy Under Secretary for Benefits (PDUSB), and the Deputy Under Secretaries to manage VBA's day-to-day operations. The Office of the COS serves as VBA's central coordination point for all high-level negotiations involving the establishment or implementation of policies, procedures, management, and operational activities of the Department and VBA. The COS manages VBA's executive correspondence, corporate communications, congressional and legislative affairs, and development of regulations. The COS provides executive leadership to the following offices: Office of Management, Office of Resource Management, Office of Performance Analysis and Integrity, and Office of Communications and Case Management.

The VBA Office of the Chief of Staff (COS) works closely with the USB, the Principal Deputy Under Secretary for Benefits (PDUSB), and the Deputy Under Secretaries to manage VBA's day-to-day operations. The Office of the COS serves as VBA's central coordination point for all high-level negotiations involving the establishment or implementation of policies, procedures, management, and operational activities of the Department and VBA. The COS manages VBA's executive correspondence, corporate communications, congressional and legislative affairs, and development of regulations. The COS provides executive leadership to the following offices: Office of Management, Office of Resource Management, Office of Performance Analysis and Integrity, and Office of Communications and Case Management.

The VBA/DoD Program Office provides a single point of oversight and accountability for VBA's collaboration with DoD. This office has operational responsibility for cooperative programs with VA and DoD. These responsibilities include the Integrated Disability Evaluation System (IDES); the Benefits Delivery at Discharge (BDD) program; the Quick Start Program; and the Transition Assistance Program (TAP), which includes implementation of the VOW to Hire Heroes Act (Nov. 21, 2011), and the White House Task Force Veterans Employment Initiative (VEI).

The VBA/DoD Program Office provides a single point of oversight and accountability for VBA's collaboration with DoD. This office has operational responsibility for cooperative programs with VA and DoD. These responsibilities include the Integrated Disability Evaluation System (IDES); the Benefits Delivery at Discharge (BDD) program; the Quick Start Program; and the Transition Assistance Program (TAP), which includes implementation of the VOW to Hire Heroes Act (Nov. 21, 2011), and the White House Task Force Veterans Employment Initiative (VEI).

The VBA/Dodd Program Office provides a single point of oversight and accountability for VBA's collaboration with Dodd. This office has operational responsibility for cooperative programs with VA and Dodd. These responsibilities include the Integrated Disability Evaluation System (IDES); the Benefits Delivery at Discharge (BDD) program; the Quick Start Program; and the Transition Assistance Program (TAP), which includes implementation of the VOW to Hire Heroes Act (Nov. 21, 2011), and the White House Task Force Veterans Employment Initiative (VEI).


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VBMS BPMN Process No Change

VBMS BPMN Process No Change

VBMS System No Change

The Veterans Benefits Management System (VBMS) initiative is a business transformation initiative supported by technology and designed to improve VBA service delivery. It is a holistic solution that integrates a Business Transformation Strategy (BTS) to address process and people, along with a 21st century, web-based paperless claims processing system – the Veterans Benefits Management System.







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VBMS System No Change

VBMS - BGS System Interface Information exchanged from VBMS to BGS via web services. No Change

VBMS - BOSS System Interface Information exchanged from VBMS to BOSS. Information exchanged from VBMS to BOSS. No Change

VBMS - CH 33 LTS System Interface Information exchanged from VBMS - CH 33 LTS. Information exchanged from VBMS - CH 33 LTS. No Change

VBMS - CH 33 LTS System Interface Information exchanged from VBMS to CH 33 LTS. Information exchanged from VBMS - CH 33 LTS. Updated

VBMS - PCGL System Interface Information exchanged from VBMS to PCGL. Information exchanged from VBMS to PCGL. No Change

VBMS - PIES System Interface Information exchanged from VBMS to PIES. Information exchanged from VBMS to PIES. No Change

VBMS - SEP System Interface Information exchanged from VBMS to SEP. Information exchanged from VBMS to SEP. No Change

VBMS - SSA System System Interface Information exchanged from VBMS to SSA System. Information exchanged from VBMS to SSA System. No Change

VBMS - VADIR System Interface Information exchanged from VBMS to VADIR. Information exchanged from VBMS to VADIR. No Change

VBMS - VETSNET System Interface Information exchanged from VBMS to VETSNET. Information exchanged from VBMS to VETSNET. No Change

VBMS - Virtual VA System Interface Information exchanged from VBMS to Virtual VA. Information exchanged from VBMS to Virtual VA. No Change

VBMS - VLER System Interface Information exchanged from VBMS to VLER via web services. No Change

VBMS - VLER Core Services System Interface Information exchanged from VBMS to VLER Core Services via web services. No Change

VBMS - VONAPP System Interface Information exchanged from VBMS to VONAPP. Information exchanged from VBMS to VONAPP. No Change

VCAA Message Flow No Change

VCAA BPMN Process No Change

VCAA Letter Message Flow No Change

VCAA Letter BPMN Process No Change

VCL BPMN Process No Change



Information exchanged from VBMS to BGS via web services.

Information exchanged from VBMS to VLER via web services.

Information exchanged from VBMS to VLER Core Services via web services.

Veterans Crisis Line (VCL) is a VA-developed product that guides suicide hotline staff through encounters with callers to the suicide hotline and records the results of those encounters.



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VCL System No Change

VCL - VistA System Interface Information exchanged from VCL to VistA. Information exchanged from VCL to VistA. No Change

VDI Acronym Virtual Desktop Infrastructure Virtual Desktop Infrastructure No Change

Vendor Data Message Flow This specific data containing information about the chosen vendor. No Change

Vendor Data BPMN Process This specific data containing information about the chosen vendor. No Change

Vendor Past Performance Data Message Flow This is data related to the performance of potential vendors on past engagements. No Change

Vendor Past Performance Data BPMN Process This is data related to the performance of potential vendors on past engagements. No Change

Vendor Performance Assessment Data Message Flow No Change

Vendor Performance Assessment Data BPMN Process No Change

Vendor Selection BPMN Process This is a record identifying the vendor selected for procurement. No Change

Vendor Selection Data Object This is a record identifying the vendor selected for procurement. No Change

Verification of Enrollment Message Flow This is verification of Veteran?s present enrollment. This is verification of Veteran's present enrollment. Updated

Verification of Enrollment BPMN Process This is verification of Veteran?s present enrollment. This is verification of Veteran's present enrollment. Updated

Verify Allergy Information BPMN Process Check for drug allergic reaction in Adverse Reaction Tracking (ART) in this process step. No Change

Verify Bed Availability BPMN Process No Change

Verify Eligibility BPMN Process Verify eligibility by reviewing records in BOSS in this process step. No Change

Verify Enrollment BPMN Process Self verify enrollment regularly in WAVE in order to continue payments in this process step. No Change

Verify Entitlement Amount BPMN Process View entitlement amount in VIP in this process step. View entitlement amount in VIP in this process step. No Change

Verify Fields BPMN Process Verify some fields on paper against screen in FBCS in this process step. No Change



This specific data containing information about the chosen vendor.

This specific data containing information about the chosen vendor.

This is data related to the performance of potential vendors on past engagements.

This is data related to the performance of potential vendors on past engagements.

This is data related to the self-reported performance from potential vendors on past engagements.




This is a record identifying the vendor selected for procurement.

This is a record identifying the vendor selected for procurement.

Check for drug allergic reaction in Adverse Reaction Tracking (ART) in this process step.

View Bed Status Report to determine whether patient can be admitted to medical facility in this process step.

View Bed Status Report to determine whether patient can be admitted to medical facility in this process step.

Verify eligibility by reviewing records in BOSS in this process step.

Self verify enrollment regularly in WAVE in order to continue payments in this process step.

Verify some fields on paper against screen in FBCS in this process step.


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Verify Identity BPMN Process Verify Applicant identity in this process step. Verify Applicant identity in this process step. No Change

Verify Ineligibility BPMN Process No Change

Verify Loan Information BPMN Process Check loan information for consistency with WebLGY in this process step. No Change

Verify NACI BPMN Process No Change

Verify Order BPMN Process Finish /verify order in this process step. Finish /verify order in this process step. No Change

Verify Payment BPMN Process Verify payment for other training services in this process step. No Change

Verify Prescription Drug Interactions BPMN Process Check prescription for drug-drug interactions using First DataBank (FDB) in this process step. No Change

BPMN Process Verify rating and determine award in VETSNET Awards No Change

Verify Tuition Payment BPMN Process Verify tuition payment in CWINRS in this process step. Verify tuition payment in CWINRS in this process step. No Change

Verify Veteran Appointment BPMN Process Verify appointment and Veteran identity in this process step. No Change

Verify Veteran Eligibility BPMN Process No Change

Veteran Allergy Information Message Flow This is an electronic record of a patients allergy information. No Change

Veteran Allergy Information BPMN Process This is an electronic record of a patients allergy information. No Change

Veteran Benefits and Services FEA BRM No Change

Veteran Benefits and Services BPMN Process No Change

LRP No Change

Veteran Data Message Flow No Change

Verify whether Veteran is eligible or ineligible (Verified or Pending) using site entered eligibility status if NSC or 0% Non-compensable in this process step.

Verify whether Veteran is eligible or ineligible (Verified or Pending) using site entered eligibility status if NSC or 0% Non-compensable in this process step.

Check loan information for consistency with WebLGY in this process step.

Verify payment for other training services in this process step.

Check prescription for drug-drug interactions using First DataBank (FDB) in this process step.

Verify rating and determine award in VETSNET Awards

Verify rating and determine award in VETSNET Awards

Verify appointment and Veteran identity in this process step.

In this process step, perform initial Veteran eligibility and verify application completeness. Also, perform Hospital Inquiry, VIS Inquiry, and financial assessment, if necessary.

In this process step, perform initial Veteran eligibility and verify application completeness. Also, perform Hospital Inquiry, VIS Inquiry, and financial assessment, if necessary.

This is an electronic record of a patients allergy information.

This is an electronic record of a patients allergy information.

The Veteran Benefits and Services service involves the development and management of retirement benefits, pension benefits, and income security for Veterans.




Veteran Benefits Improvement Act of 2008

Demographic and other data is needed to prove Veteran identity to schedule a medical appointment.



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Veteran Data BPMN Process No Change

Veteran Disability Information Message Flow Veteran disability rating information is used to help determine if the Veteran is eligible or not. No Change

Veteran Disability Information BPMN Process Veteran disability rating information is used to help determine if the Veteran is eligible or not. No Change

Veteran Enrollment and Mailing Data BPMN Process No Change

Veteran Enrollment and Mailing Data Data Object No Change

Veteran Income Message Flow No Change

Veteran Income BPMN Process No Change

Veteran Information Message Flow No Change

Veteran Information BPMN Process No Change

Veteran Information BPMN Process No Change

Veteran Information Data Object No Change

Veteran Service Records Message Flow Veteran data is used for sign on and automatic population for the application form. No Change

Veteran Service Records BPMN Process Veteran data is used for sign on and automatic population for the application form. No Change



Veteran disability rating information is used to help determine if the Veteran is eligible or not.

Veteran disability rating information is used to help determine if the Veteran is eligible or not.

Veteran Enrollment and Mailing Data is information required to draft and mail an eligibility letter to the Veteran.




The Veterans income that is provided by VA (Compensation, Pension, etc.) is retrieved in order to be populated on the certificate of eligibility so the Veteran can use it to verify income with the lender.




Veteran data is used for sign on and automatic population for the application form.

Veteran data is used for sign on and automatic population for the application form.


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Veteran Transportation Subject Area No Change

LRP No Change

LRP Deleted

Veterans Benefit Business Objective No Change

Veterans Benefits Business Objective No Change

Veterans Benefits Administration Organizational Unit No Change


Veteran Transportation contains data related to travel reimbursement and travel arrangements made on behalf of eligible veterans. The data within this domain includes travel pay, deductibles, information related to waiver of deductibles, income certification, travel eligibility details, and data related to special mode transportation including medical necessity and method of transport. Reports are based on number of travel claims processed, time of processing, amount reimbursed, and mode of transportation. Data is used for budget planning; fraud, waste and abuse monitoring, and strategic planning.

Veteran Transportation contains data related to travel reimbursement and travel arrangements made on behalf of eligible veterans. The data within this domain includes travel pay, deductibles, information related to waiver of deductibles, income certification, travel eligibility details, and data related to special mode transportation including medical necessity and method of transport. Reports are based on number of travel claims processed, time of processing, amount reimbursed, and mode of transportation. Data is used for budget planning; fraud, waste and abuse monitoring, and strategic planning.

Veterans Administration and DoD Health Resources Sharing and Emergency Operation

Veterans Affairs Acquisition Regulation (VAAR)

The Veterans Benefits Administration provides benefits and services to Service members, Veterans, and their families in recognition of their service to the Nation.

The Veterans Benefits Administration provides benefits and services to Service members, Veterans, and their families in recognition of their service to the Nation.

Veterans Benefits Management System Program Management Office

The Veterans Benefits Management System (VBMS) Program Management Office (PMO) is developing an end-to-end paperless claims processing system that incorporates improved business processes with technology. VBMS will assist in eliminating the claims backlog and serve as the enabling technology for quicker, more accurate ,and integrated claims processing in the future. Once deployed, the core mission of VBMS is to help improve the timeliness and quality of claims decisions and processes, and help our Veterans receive the high degree of service they expect and deserve.

The Veterans Benefits Management System (VBMS) Program Management Office (PMO) is developing an end-to-end paperless claims processing system that incorporates improved business processes with technology. VBMS will assist in eliminating the claims backlog and serve as the enabling technology for quicker, more accurate ,and integrated claims processing in the future. Once deployed, the core mission of VBMS is to help improve the timeliness and quality of claims decisions and processes, and help our Veterans receive the high degree of service they expect and deserve.


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Veterans Canteen Service Organizational Unit No Change

Veterans Cemetery Grants Program Organizational Unit Deleted

Veterans Employment Service Office Organizational Unit New

Veterans Employment Services Office Organizational Unit Deleted


Data Object No Change

Veterans Health Administration Organizational Unit No Change

LRP No Change

Veterans Integrated Service Network Organizational Unit No Change

Veterans Canteen Service (VCS) is responsible for making available reasonably priced merchandise and essential services for the comfort and well-being of Veterans enrolled in VA's Health Care System, their families, caregivers, employees, volunteers, and visitors.

Veterans Canteen Service (VCS) is responsible for making available reasonably priced merchandise and essential services for the comfort and well-being of Veterans enrolled in VA's Health Care System, their families, caregivers, employees, volunteers, and visitors.

The Veteran Employment Services Office (VESO) is a strategic program management office that oversees all VA Veteran employment initiatives and manages VA for Vets, its flagship initiative.

The Veteran Employment Services Office (VESO) supports Veteran recruitment, retention, and reintegration through the development and implementation of innovative and comprehensive programs, services and procedures.

Veterans Full Eligibility, Enrollment, Financial, and Demographic Data

Veterans Full Eligibility, Enrollment, Financial, and Demographic Data are updates based on eligibility determination results or other changes to the record.


Veterans Full Eligibility, Enrollment, Financial, and Demographic Data



The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million*Veterans each year.

The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million*Veterans each year.

Veterans Identity and Credit Security Act of 2006 (HR 5835)

Veterans' health care in the U.S. is separated geographically into 21 regions known as VISNs, or Veterans Integrated Service Networks, into systems within each network headed by medical centers, and hierarchically within each system by division level of care or type.

Veterans' health care in the U.S. is separated geographically into 21 regions known as VISNs, or Veterans Integrated Service Networks, into systems within each network headed by medical centers, and hierarchically within each system by division level of care or type.


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Veterans Service Organizations Liaison Organizational Unit No Change

Veterans Transportation Program Organizational Unit No Change

VETS Acronym Veterans Enterprise Terminology Server Veterans Enterprise Terminology Server No Change

Veterans Relationship Management Program Management Office

The Veterans Relationship Management (VRM) Program Management Office (PMO) engages, empowers, and serves Veterans and other clients with seamless, secure, and on-demand access to benefit information and services.

The Veterans Relationship Management (VRM) Program Management Office (PMO) engages, empowers, and serves Veterans and other clients with seamless, secure, and on-demand access to benefit information and services.

The Veterans Service Organizations (VSO) Liaison is the SECVA's primary advisor on matters affecting VSOs and is responsible for the Department's day-to-day liaison with those organizations.

The Veterans Service Organizations (VSO) Liaison is the SECVA's primary advisor on matters affecting VSOs and is responsible for the Department's day-to-day liaison with those organizations.

Veterans Transportation Program (VTS) comprises three business lines: Veterans Transportation Service, the Beneficiary Travel (BT) program, and the Highly Rural Transportation Grants (HRGT) program. VTS provides means for VA to transport Veterans experiencing travel issues to VA health care facilities. The BT program establishes guidance and processes governing payments and allowances to eligible beneficiaries for cost relating to their travel for VA and VA authorized health facilities. The HRGT program provides grants to Veterans Service Organizations and state Veterans agencies to supply transportation services to VA health care facilities for Veterans residing in highly rural areas.

Veterans Transportation Program (VTS) comprises three business lines: Veterans Transportation Service, the Beneficiary Travel (BT) program, and the Highly Rural Transportation Grants (HRGT) program. VTS provides means for VA to transport Veterans experiencing travel issues to VA health care facilities. The BT program establishes guidance and processes governing payments and allowances to eligible beneficiaries for cost relating to their travel for VA and VA authorized health facilities. The HRGT program provides grants to Veterans Service Organizations and state Veterans agencies to supply transportation services to VA health care facilities for Veterans residing in highly rural areas.


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VETSNET BPMN Process No Change

VETSNET System No Change

VETSNET - BDN System Interface Information exchanged from VETSNET to BDN. Information exchanged from VETSNET to BDN. No Change

VETSNET - CH 33 LTS System Interface Information exchanged from VETSNET to CH 33 LTS. Information exchanged from VETSNET to CH 33 LTS. No Change

VETSNET - CRM/UD System Interface Information exchanged from VETSNET to CRM/UD. Information exchanged from VETSNET to CRM/UD. No Change

VETSNET - DOL System System Interface Information exchanged from VETSNET to DOL System. No Change

VETSNET - FMS System Interface Information exchanged from VETSNET to FMS. Information exchanged from VETSNET to FMS. No Change

VETSNET Compensation and Pension (C&P) is a suite of applications that facilitates the entire C&P claims process. Within the suite, the end user can establish and develop veterans’ claims; the rating decision, award and notification letter are documented, and payment information is transmitted to Treasury, accomplishing the necessary accounting. Throughout these activities, data are shared and passed between the applications to support end-to-end claims processing, customer service and notification. VETSNET is a fundamental component of VA’s Enterprise Architecture in providing critical C&P informational support to its customers through an integrated and technologically sound environment.




Information exchanged from VETSNET to DOL System.


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VETSNET - MVI System Interface Information exchanged from VETSNET to MVI via web services. No Change

VETSNET - PCGL System Interface Information exchanged from VETSNET to PCGL. Information exchanged from VETSNET to PCGL. No Change

VETSNET - TIMS System Interface Information exchanged from VETSNET to TIMS. Information exchanged from VETSNET to TIMS. No Change

VETSNET - VBMS System Interface Information exchanged from VETSNET to VBMS. Information exchanged from VETSNET to VBMS. No Change

VETSNET - VIERS System Interface Information exchanged from VETSNET to VIERS. Information exchanged from VETSNET to VIERS. No Change

VETSNET - VistA System Interface Information exchanged from VETSNET to VistA. Information exchanged from VETSNET to VistA. No Change

VETSNET - VONAPP System Interface Information exchanged from VETSNET to VONAPP. Information exchanged from VETSNET to VONAPP. No Change

VGLI Approval Letter Message Flow This is a letter explaining why the Veteran is eligible. This is a letter explaining why the Veteran is eligible. No Change

VGLI Approval Letter BPMN Process This is a letter explaining why the Veteran is eligible. This is a letter explaining why the Veteran is eligible. No Change

VHA BPMN Process No Change

VHA System Node No Change

VHA Acronym Veterans Health Administration Veterans Health Administration No Change

VHA Stakeholder Veterans Health Administration Veterans Health Administration No Change

Information exchanged from VETSNET to MVI via web services.

The Veterans Health Administration (VHA) is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million Veterans each year.(source: VA Intranet)





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VHA Chief Business Office Organizational Unit No Change

VHA Directive 1004 LRP No Change

LRP Deleted

VHA Directive 2006-031 LRP No Change


LRP No Change

LRP No Change


VHA Directive 2013-002, 1602.01 LRP Deleted

VHA Directives 1030 LRP No Change

VHA Directives 2006-067 LRP No Change








LRP No Change

LRP No Change

LRP No Change

CBO leads VA in advancing business practices that support patient care and delivery of health benefits. The CBO develops administrative processes, policy, regulations, and directives associated with VHA.

CBO leads VA in advancing business practices that support patient care and delivery of health benefits. The CBO develops administrative processes, policy, regulations, and directives associated with VHA.

VHA Directive 1603, 2008-71, 2010-024, 2010-027, 2012-011, 2012-021, 2012-25

VHA Directive 2008-005, 2008-71, 2010-024, 2010-027, 2012-011, 2012-025,

VHA Directive 2008-005, 2008-71, 2010-024, 2010-027, 2012-011, 2012-025, 2013-00

VHA Executive Decision Memo of March 7, 2011, “Activation of the Office of Disab

VHA Executive Decision Memo of March 7, 2011, Activation of the Office of Disab

VHA Executive Decision Memo: Establishment of Veterans Health Administration


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LRP No Change

LRP No Change

LRP No Change

LRP No Change

LRP Deleted

LRP No Change

LRP No Change

LRP No Change

VHA Handbook 1030.02 LRP No Change

VHA Handbooks 1004.01-1004.07 LRP No Change

LRP No Change

LRP Deleted

LRP No Change

VHA Homeless Programs Office Organizational Unit VHA Homeless Programs Office advises VHA leadership on homeless Veteran issues. No Change

VHA Executive Decision Memo: Establishment of Veterans Health Administration “Of

VHA Executive Decision Memo: Mission Change: Office of Healthcare Transformati

VHA Handbook (to be published), “Patient Aligned Care Teams”

VHA Handbook (to be published), Patient Aligned Care Teams

VHA Handbook 1004.01, 1160.01, 1160.02, 1605.1

VHA Handbook 1004.07, 1050.01, 1100.17, 1100.19

VHA Handbook 1004.1, 1160.01, 1160.02, 1605.1

VHA Handbook 1004.1, 1160.01, 1160.02, 1605.1

VHA Handbooks 1030.02, 1102.01, 1601.01 and VHA Handbook (to be published), “Pat

VHA Handbooks 1030.02, 1102.01, 1601.01 and VHA Handbook (to be published), Pat

VHA Handbooks 1030.02, 1102.01, 1601.01, and VHA Handbook (to be published)

VHA Homeless Programs Office advises VHA leadership on homeless Veteran issues.


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VHA National Center for Ethics in Health Care

The National Center for Ethics in Health Care (NCEHC) establishes, interprets, and communicates ethical health care standards and promotes practices consistent with those standards within VHA and nationwide. It is the primary VHA resource that addresses the complex ethical issues that arise in health care, including those related to clinical ethics, organizational ethics, and research ethics. The NCEHC collaborates with VHA senior leadership, field facilities, and program offices to accomplish these tasks. The NCEHC continuously improves VHA's ethics-related decisions, actions, systems, processes, environment, and culture by providing analysis, information, education, tools, advice, and support.

The National Center for Ethics in Health Care (NCEHC) establishes, interprets, and communicates ethical health care standards and promotes practices consistent with those standards within VHA and nationwide. It is the primary VHA resource that addresses the complex ethical issues that arise in health care, including those related to clinical ethics, organizational ethics, and research ethics. The NCEHC collaborates with VHA senior leadership, field facilities, and program offices to accomplish these tasks. The NCEHC continuously improves VHA's ethics-related decisions, actions, systems, processes, environment, and culture by providing analysis, information, education, tools, advice, and support.

VHA Office of Assistant Deputy Under Secretary for Health for Clinical Operation

The Office of the Assistant Deputy Under Secretary for Health for Clinical Operations (ADUSH/CO) strives to provide clinical services to Veterans and their families that serve as the benchmark for health care excellence and value.

The primary function of the Office of the ADUSH/CO is to monitor and ensure the integrity, quality, and value of clinical services at VHA facilities. It implements new policies to improve clinical services, integrates new and revised clinical services with other components of the health care organization, and executes clinical processes to improve health care delivery. These responsibilities are executed by core staff and program offices that address Veteran homelessness, surgical services, primary care, geriatrics and extended care, mental health, sterile processing services, dentistry, and disability and medical assessment.


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VHA Office of Finance Organizational Unit No Change

VHA Office of Health Equity Organizational Unit Updated


The Office of Finance is the principal financial advisor to the USH. The office has an overarching responsibility for VHA budget development and allocation, monitors the execution of funds to networks, guides, and oversees financial management and accounting operations, and maintains the Managerial Cost Accounting System for VA. The Office of Finance is composed of four major organizational elements: Financial Management and Accounting Systems, Resource Management, Financial Assistance, and Decision Support.

The Office of Finance is the principal financial advisor to the USH. The office has an overarching responsibility for VHA budget development and allocation, monitors the execution of funds to networks, guides, and oversees financial management and accounting operations, and maintains the Managerial Cost Accounting System for VA. The Office of Finance is composed of four major organizational elements: Financial Management and Accounting Systems, Resource Management, Financial Assistance, and Decision Support.

The Office of Health Equity (OHE) champions the advancement of health equity and the reduction of health disparities by providing individualized health care to each Veteran in a way that eliminates disparate health outcomes and assures health equity.OHE strengthens and broadens the ability of VHA leadership to address health inequalities and reduce health disparities through operations, policy, oversight, and research. Working in two fundamental areas, education/communication and health care outcomes, OHE positively impacts the health and health care of vulnerable sub-populations within VHA.

OHE strengthens and broadens the ability of VHA leadership to address health inequalities and reduce health disparities through operations, policy, oversight, and research. Working in two fundamental areas, education/communication and health care outcomes, OHE positively impacts the health and health care of vulnerable sub-populations within VHA.

VHA Office of Healthcare Transformation

The Office of Healthcare Transformation (OHT) is responsible for the development and management of tactical planning in support of the VHA strategic plan and for the portfolio management of the VHA Transformation Major Initiatives. OHT frequently partners with senior program officials within VHA; Program Offices in 10N, 10P, and 10A; Veterans Integrated Service Networks (VISN) leadership and staff; the Office of Policy and Planning (OPP); the Office of Finance; the Enterprise Program Management Office; the Office of Acquisition, Logistics and Construction (OALC); the Office of Information Technology (OIT); and the Office of Human Resources Management (OHRM) to coordinate projects. OHT has successfully established a program and project management infrastructure designed to foster integration across the organization.



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VHA Office of Informatics and Analytics Organizational Unit Updated


VHA Office of Network Support Organizational Unit New

The Assistant Deputy Under Secretary for Health (ADUSH) for the Office of Informatics and Analytics (OIA) provides health data and ready access to health data in a multitude of formats and through a wide variety of systems to ensure Veterans and their beneficiaries receive optimal health care and other services in timely and efficient ways.


VHA Office of Interagency Health Affairs

The VHA Office of Interagency Health Affairs (IHA) coordinates VA/Dodd sharing programs, including TRICARE, the Joint Incentive Fund (JIF) and Joint Ventures (JVs), which increase access to health care for Veterans and DOD beneficiaries and increase cost efficiencies. IHA also serves as the VA outreach conduit with the Veterans Benefits Administration (VBA), National Cemetery Administration (NCA), Dodd, all Federal executive agencies, the National Guard, Reserves, VHA field staff, and all internal and external stakeholders ensuring returning Service members and Veterans are informed, educated and encouraged to enroll for VA health care, benefits and services. IHA also serves as VHA's intergovernmental affairs liaison and coordinator.

The VHA Office of Interagency Health Affairs (IHA) coordinates VA/DoD sharing programs, including TRICARE, the Joint Incentive Fund (JIF) and Joint Ventures (JVs), which increase access to health care for Veterans and DOD beneficiaries and increase cost efficiencies. IHA also serves as the VA outreach conduit with the Veterans Benefits Administration (VBA), National Cemetery Administration (NCA), DoD, all Federal executive agencies, the National Guard, Reserves, VHA field staff, and all internal and external stakeholders ensuring returning Service members and Veterans are informed, educated and encouraged to enroll for VA health care, benefits and services. IHA also serves as VHA's intergovernmental affairs liaison and coordinator.

The Office of Network Support provides consultative advice to leadership at all levels of VA and VHA regarding sensitive and complex issues related to health care system operations and management.


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VHA Office of Nursing Services Organizational Unit Updated

VHA Office of Patient Care Services Organizational Unit No Change

VHA Office of Policy and Planning Organizational Unit No Change

VHA Office of Public Health Organizational Unit The Office of Public Health provides public health expertise to VHA. No Change

The Office of Nursing Services (ONS) provides leadership and strategic direction for nursing practice across the continuum of care delivery that impacts Veterans. The Chief Nursing Officer (CNO) is the senior advisor to the Under Secretary of Health and to key VHA and Department officials on all matter relating to Nursing and the delivery of patient care services. The CNO also acts as consultant to other Program Officers and Veterans Integrated Service Network (VISN) leadership in planning strategic activities necessary to support quality patient care, access, cost effectiveness, staff and patient safety, and customer satisfaction. ONS collaborates and partners with all disciplines and administrators to enhance the level of professional practice, nursing research and the spread of evidence-based nursing practice, and support the VA nursing workforce to strengthen the leadership and teamwork in order to provide quality, patient-driven care for the Nation's Veterans.

The Office of Nursing Services (ONS) provides leadership and strategic direction for nursing practice across the continuum of care delivery that impacts Veterans.

The Office of Patient Care Services is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.

The Office of Patient Care Services is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.

The Assistant Deputy Under Secretary for Health for the Office of Policy and Planning (OPP) advances the Veteran health care system through mission-critical planning, forecasting, information and policy analysis.

The Assistant Deputy Under Secretary for Health for the Office of Policy and Planning (OPP) advances the Veteran health care system through mission-critical planning, forecasting, information and policy analysis.

The Office of Public Health provides public health expertise to VHA.


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VHA Office of Quality, Safety and Value Organizational Unit Updated


The Office of the Assistant Deputy Under Secretary for Health for QSV (ADUSH for QSV) enhances the quality, safety, reliability, and value of VHA's clinical and business systems by enabling innovative, enterprise wide approaches to compliance, risk awareness, and continuous improvement. QSV allows VHA to provide the best health care value to the Veteran by ensuring outstanding population health and an excellent and seamless patient experience with the lowest expenditure of resources. QSV anticipates and manages risks by ensuring VHA clinical and business processes are highly reliable, educating the workforce, and encouraging highly effective collaborative teams dedicated to improvement. QSV conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.

The Office of the Assistant Deputy Under Secretary for Health for QSV (ADUSH for QSV) enhances the quality, safety, reliability, and value of VHA's clinical and business systems by enabling innovative, enterprise wide approaches to compliance, risk awareness, and continuous improvement. QSV allows VHA to provide the best health care value to the Veteran by ensuring outstanding population health and an excellent and seamless patient experience with the lowest expediture of resources. QSV anticipates and manages risks by ensuring VHA clinical and business processes are highly reliable, educating the workforce, and encouraging highly effective collaborative teams dedicated to improvement. QSV conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.

VHA Office of Readjustment Counseling Services

The Office of Readjustment Counseling Services (RCS) Vet Centers welcomes home war Veterans with honor, and provides three major service functions: outreach, readjustment counseling, and referral for Veterans and their families. The RCS Vet Centers are staffed community facilities that treat the Veteran as a whole person in or near their home community. Readjustment counseling services are authorized by separate authority than VHA health care and employs different eligibility criteria. The eligibility criteria for Vet Centers include all areas of combat Veterans and their family members, and does not require enrollment for medical care. The RCS Chief Officer reports to the Deputy Under Secretary for Health for Policy and Services and is responsible for direct line of supervision of the Vet Centers through the seven RCS regional managers.

The Office of Readjustment Counseling Service (RCS) Vet Centers welcomes home war Veterans with honor, and provides three major service functions: outreach, readjustment counseling, and referral for Veterans and their families. The RCS Vet Centers are staffed community facilities that treat the Veteran as a whole person in or near their home community. Readjustment counseling services are authorized by a separate authority than VHA health care and employs different eligibility criteria. The eligibility criteria for Vet Centers include all eras of combat Veterans and their family members, and does not require enrollment for medical care. The RCS Chief Officer reports to the Deputy Under Secretary for Health for Policy and Services and is responsible for direct line supervision of the Vet Centers through the seven RCS regional managers.


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VHA Office of Research Oversight Organizational Unit No Change

VHA Office of Readjustment Counseling Services (RCS)

The Office of Readjustment Counseling Services (RCS) Vet Centers welcomes home war Vetrans with honor, and provides three major service functions: outreach, readjustment counseling, and referral for Veterans and their families. The RCS Vet Centers are staffed community facilities that treat the Veteran as a whole person in or near their home community. Readjustment counseling services are authorized by seperate authority than VHA health care and employs different eligibility criteria. The eligibility criteria for Vet Centers include all areas of combat Veterans and their family members, and does not require enrollment for medical care. The RCS Chief Officer reports to the Deputy Under Secretary for Health for Policy and Services and is responsible for direct line of supervision of the Vet Centers through the seven RCS regional managers.

VHA Office of Research and Development

The VHA Office of Research and Development aspires to discover knowledge, develop VA researchers and health care leaders, and create innovations that advance health care for our Veterans and the Nation.

ORD works to discover knowledge, develop VA researchers and healthcare leaders, and creates innovations that advance health care for Veterans.

The Office of Research Oversight (ORO) promotes the responsible conduct of research, serves as the primary VHA office in advising the USH on matters of research compliance, and exercises oversight of compliance with VA and other Federal requirements for the protection of human research subjects, laboratory animal welfare, research safety, research laboratory security, research information security, research misconduct, and Federal wide debarment for research impropriety. P.L. 108-170, enacted December 2003 and codified at Title 38 U.S.C. 7307, established ORO in statute to report directly to the USH and stipulated ORO's oversight authority as independent of the Office of Research and Development (ORD) and any other VA components that administer or fund VA research.

The Office of Research Oversight (ORO) promotes the responsible conduct of research, serves as the primary VHA office in advising the USH on matters of research compliance, and exercises oversight of compliance with VA and other Federal requirements for the protection of human research subjects, laboratory animal welfare, research safety, research laboratory security, research information security, research misconduct, and Federal wide debarment for research impropriety. P.L. 108-170, enacted December 2003 and codified at Title 38 U.S.C. 7307, established ORO in statute to report directly to the USH and stipulated ORO's oversight authority as independent of the Office of Research and Development (ORD) and any other VA components that administer or fund VA research.


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VHA Office of Strategic Integration Organizational Unit Updated


VHA Office of the Chief of Staff Organizational Unit No Change

The Office of Strategic Integration (OSI) facilitates the successful implementation of the VHA Strategic Framework and supports the development of a systematic approach to the design, evaluation, and diffusion of new capabilities. OSI collaborates with stakeholders to define and achieve common goals while optimizing standardized business processes to ensure coordination, integration, and effective execution of the VHA Strategic Plan.

The Ofice of Strategic Integration (OSI) facilitates the successful implementation of the VHA Strategic Framework and supports the development of a systematic approach to design, evaluation, and diffusion of new capabilities. OSI collaborates with stakeholders to define and achieve common goals while optimizing standardized business processes to ensure coordination, integration, and effective execution of the VHA Strategic Plan.

VHA Office of the Assistant Deputy Under Secretary for Health for Administrative

The Office of ADUSH/AO serves Veterans and their families by delivering improved logistics, procurement, capital, facilities, and issues management through VISNs, VHA facilities, and directly to Veterans and their families. The office comprises 12 components that strive to lead VHA administrative operations towards excellence using the guiding principles of financial stewardship; customer-centric services for our Nation's Veterans; assurance of a learning environment for employees; and demonstrating inclusion through a respectful and diverse workforce.

VHA Office of the Chief of Staff (COS) works closely with the USH and the Principal and Deputy Under Secretaries in managing the day-to-day operations of VHA, the largest integrated health care system in the country. The COS serves as VHA's central coordination point for all high-level negotiations involving establishment or implementation of policies, practices, management, and operational activities to carry out the mission of VHA. COS manages VHA's executive correspondence, communication, congressional and legislative affairs, regulations, and the National Leadership Council (NLC), which is VHA's governing body.

VHA Office of the Chief of Staff (COS) works closely with the USH and the Principal and Deputy Under Secretaries in managing the day-to-day operations of VHA, the largest integrated health care system in the country. The COS serves as VHA's central coordination point for all high-level negotiations involving establishment or implementation of policies, practices, management, and operational activities to carry out the mission of VHA. COS manages VHA's executive correspondence, communication, congressional and legislative affairs, regulations, and the National Leadership Council (NLC), which is VHA's governing body.


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VHA Office of the Medical Inspector Organizational Unit No Change

VHA Office of the Deputy Under Secretary for Health for Operations and Managemen

DUSHOM operates VHA health care systems, medical centers, systems of clinics, and outpatient clinics. It oversees field operations and provides operational guidance to each VISN. VHA's coverage area is divided into 21 VISNs, each a shared system of care working together to better meet local health are needs and provide Veterans greater access to care. The DUSHOM is repsonsible for 20 other VHA clinical and administrative program offices that ensure that VHA program policies and regulations are executed and supported to fulfill the operating needs of VHA field operations.

VHA Office of the Deputy Under Secretary for Health for Policy and Services

The Office of the Deputy Under Secretary for Health for Policy and Services (DUSHPS) is dedicated to ensuring excellence in the full continuum of health care policy, information management, research, ethics, and public health-related services. It provides oversight of DUSHPS programs and aligns them with the strategic objectives and agency priority goals (APGs) articulated by the Department, as well as VHA strategic goals.

The Office of the Deputy Under Secretary for Health for Policy and Services (DUSHPS) is dedicated to ensuring excellence in the full continuum of health care policy, information management, research, ethics, and public health-related services. It provides oversight of DUSHPS programs and aligns them with the strategic objectives and agency priority goals (APGs) articulated by the Department, as well as VHA strategic goals.

As an internal VHA program office, OMI provides the USH with assessments of the quality of VA health care. In response to inquiries from stakeholders, (e.g., Veterans, caregivers, administrators, the USH, the SECVA, or Congress) OMI conducts independent investigations of health care quality through record reviews, site visits, focused reviews or surveys. OMI continually strives to improve the quality of Veterans' health care by assessing the delivery of care and by analyzing the clinical systems providing that care. On the basis of these analyses, OMI recommends changes in local and National VA health care systems, and shares these findings with VHA leadership, Veterans Integrated Service Networks (VISNs), and VA medical centers (VAMCs). The Office of Inspector General has oversight of OMI.

As an internal VHA program office, OMI provides the USH with assessments of the quality of VA health care. In response to inquiries from stakeholders, (e.g., Veterans, caregivers, administrators, the USH, the SECVA, or Congress) OMI conducts independent investigations of health care quality through record reviews, site visits, focused reviews or surveys. OMI continually strives to improve the quality of Veterans' health care by assessing the delivery of care and by analyzing the clinical systems providing that care. On the basis of these analyses, OMI recommends changes in local and National VA health care systems, and shares these findings with VHA leadership, Veterans Integrated Service Networks (VISNs), and VA medical centers (VAMCs). The Office of Inspector General has oversight of OMI.


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VHA Office of Workforce Services Organizational Unit Updated

VHA Office Patient Care Services Organizational Unit No Change

VHA Office of the Principal Deputy Under Secretary for Health

In the absence of the USH, the PDUSH performs the duties of the USH. PDUSH collaborates closely with the Deputy Under Secretary for Health for Operations and Management, and the Deputy Under Secretary for Health for Policy and Services to provide leadership, guidance and strategic direction that supports the mission of the USH and VHA. The Office of the PDUSH comprises six program offices: The Office of Finance; the Office of Nursing; the Office of Quality, Safety and Value; the Office of Healthcare Transformation; the Office for Workforce Services, and the Office of Health Equity. The Management Review Service program, also in the PDUSH office, manages VHA collaborations with the OIG, the GAO, and OCLA. The Community Engagement Program, also in the PDUSH Office, facilitates and promotes effective partnerships between VHA and non-VA providers, as well as organizations to improve the health and wellness of Veterans, their family members, and caregivers.

In the absence of the USH, the PDUSH performs the duties of the USH. PDUSH collaborates closely with the Deputy Under Secretary for Health for Operations and Management, and the Deputy Under Secretary for Health for Policy and Services to provide leadership, guidance and strategic direction that supports the mission of the USH and VHA. The Office of the PDUSH comprises six program offices: The Office of Finance; the Office of Nursing; the Office of Quality, Safety and Value; the Office of Healthcare Transformation; the Office for Workforce Services, and the Office of Health Equity. The Management Review Service program, also in the PDUSH office, manages VHA collaborations with the OIG, the GAO, and OCLA. The Community Engagement Program, also in the PDUSH Office, facilitates and promotes effective partnerships between VHA and non-VA providers, as well as organizations to improve the health and wellness of Veterans, their family members, and caregivers.

The Office of Workforce Services is responsible for all elements of human capital management within VHA. The Office of Workforce Services provides support services to over 288,000 VHA employees and approximately 117,500 trainees in areas including human resources, training, education and professional development. To achieve VHA's mission, it is essential that VHA is prepared to recruit and retain skilled, dedicated, and high-performing employees, as well as develop a talented succession pipeline. The Office of Workforce Services recognizes that employees are VHA's most critical asset and is committed to achieving individual and organizational high performance. The ADUSH for Workforce Services is responsible for advancing VHA's strategic position on personalized, proactive and patient centered health care delivery and clinical workforce management. The goals of the Office of Workforce Services are driven by VA and VHA missions, strategic goals, objectives and strategies. The Office of Workforce Services comprises a staff office and four program offices: Workforce Management and Consulting, Employee Education System, National Center for Organizational Development, and Office of Academic Affiliations. The Office of Workforce Services and each of its program offices support VHA through program and policy oversight. Additionally, the program offices conduct additional work to support the operational performance of VHA through both coordination and direct service delivery to the field.

The Office of Workforce Services is responsible for all elements of human capital management within the VA. The Office of Workforce Services provides support to all VHA employees and trainees, which in 2013 was 280.893 employees and 115,000 trainees, in areas including human resources, training, education, and professional development. To achieve VHA's mission, it is essential that VHA is prepared to recruit and retain skilled, dedicated, and high-performing employees, as well as develop a talented succession pipeline. The Office of Workforce Services recognizes that employees are VHA's most critical assets and is committed to achieving individual and organizational high performance. Its goals are driven by VA and VHA missions, strategic goals, objectives, and strategies.


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LRP No Change


VIC Acronym Veteran Identification Card Veteran Identification Card No Change

VICTARS BPMN Process No Change

VHA Outreach Governance Board Charter

VHA Patient-Centered Care and Cultural Transformation

The Office of Patient-Centered Care and Cultural Transformation (PCCCT) leads the transformation of health care from primarily reactive, sporadic and physician-centered care to personalized, patient-centered care that is based on relationships built on trust and committed to positive results over the Veteran's lifetime. The PCCCT office has defined patient-centered care as an approach to health care that prioritizes Veterans and their values, and partners with them to create a personalized, proactive strategy to optimize their health and well-being, and minimize and manage disease.

The Office of Patient-Centered Care and Cultural Transformation (PCCCT) leads the transformation of health care from primarily reactive, sporadic and physician-centered care to personalized, patient-centered care that is based on relationships built on trust and committed to positive results over the Veteran's lifetime. The PCCCT office has defined patient-centered care as an approach to health care that prioritizes Veterans and their values, and partners with them to create a personalized, proactive strategy to optimize their health and well-being, and minimize and manage disease.

VICTARS (Veterans Insurance Claims Tracking and Response System) is the standard desktop presentation throughout the Insurance Center, and single log-on gateway to other systems used by Insurance staff. It runs on the Insurance LAN. VICTARS Workflow runs every minute, looking for incoming work. A task might start as a system-generated action, such as a rejected transaction or a death worksheet. A task also kicks-off when certain categories of documents are scanned by the imaging unit. Workflow uses tables to assign each task to someone in the appropriate unit and grade-level to perform that kind of work. Supervisors can reassign tasks to balance workload or when people are out of the office. Some tasks move from workstation to workstation. For instance, a loan request moves from the authorizer to Internal Control Staff for “second-signature”. Actions move through the Insurance Center without waiting for paper documents.



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VICTARS System No Change

VICTARS - FNOD System Interface Information exchanged from VICTARS to FNOD. Information exchanged from VICTARS to FNOD. No Change

VIERS BPMN Process No Change

VIERS System No Change

VIERS - CRM/UD System Interface Information exchanged from VIERS to CRM/UD. Information exchanged from VIERS to CRM/UD. No Change

VIERS - VACOLS System Interface Information exchanged from VIERS to VACOLS. Information exchanged from VIERS to VACOLS. No Change

VIERS - VADIR System Interface Information exchanged from VIERS to VADIR. Information exchanged from VIERS to VADIR. No Change

VIERS - VETSNET System Interface Information exchanged from VIERS to VETSNET. Information exchanged from VIERS to VETSNET. No Change

VIERS - VistA System Interface Information exchanged from VIERS to VistA. Information exchanged from VIERS to VistA. No Change

VIERS - VONAPP System Interface Information exchanged from VIERS to VONAPP. Information exchanged from VIERS to VONAPP. No Change



VRM Veteran Identity/Eligibility Reporting System (VIERS) will provide consuming business applications with access to a standard, enterprise view of person demographic, contact, military service and other benefits information.





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VINCI BPMN Process No Change

VINCI System No Change

Virtual VA BPMN Process No Change

VINCI is designed as a virtual working environment to provide secure access to data and applications from anywhere within the va.gov domain. Software is used to create Virtual Machines (VM) that emulate physical computers. Operating systems are logically isolated from a host server allowing several operating systems to run simultaneously on a single physical machine. Management of the virtual and physical infrastructure is centralized and applications can be served to multiple VMs from a single computer.




Virtual Veterans Affairs (VA) platform supports the Compensationand Pension (C&P) business lines’ transition to paperless claims processing, until such time as a unified platform accommodating all VBAcapabilities can be developed. Because a more holistic environment is required, and since Virtual VA will be a foundational element of theinitiative, the investment has been renamed to better describe VBA’s intent to support paperless benefits delivery across theAdministration.



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Virtual VA System No Change

Virtual VA - VBMS System Interface Information exchanged from Virtual VA to VBMS. Information exchanged from Virtual VA to VBMS. No Change

VistA BPMN Process No Change

VistA System No Change

VistA Acronym Veterans Information System Technical Architecture Veterans Information System Technical Architecture No Change

VistA - ARK/CIS System Interface Information exchanged from VistA to ARK/CIS. Information exchanged from VistA to ARK/CIS. No Change



Veterans Health Information Systems and Technology Architecture, VistA, is an integrated system of software applications that directly supports patient care at Veterans Health Administration (VHA) healthcare facilities. VistA operates under the auspices of the VHA Office of Health Information. It connects VHA facilities' workstations and PCs with nationally mandated and locally adapted software applications that are accessed by end users through a graphical user interface known as the Computerized Patient Record System (CPRS).





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VistA - BHIE System Interface Information exchanged from VistA to BHIE. Information exchanged from VistA to BHIE. No Change

VistA - BHL System Interface Information exchanged from VistA to BHL. Information exchanged from VistA to BHL. No Change

VistA - CAAPS System Interface Information exchanged from VistA to CAPPS. Information exchanged from VistA to CAPPS. No Change

VistA - CART System Interface Information exchanged from VistA to CART. Information exchanged from VistA to CART. No Change

VistA - Cerner PathNet System Interface Information exchanged from VistA to Cerner PathNet. Information exchanged from VistA to Cerner PathNet. No Change

VistA - CHDR System Interface Information exchanged from VistA to CHDR. Information exchanged from VistA to CHDR. No Change

VistA - CMS System Interface Information exchanged from VistA to CMS. Information exchanged from VistA to CMS. No Change

VistA - CVIX System Interface Information exchanged from VistA to CVIX via web services. No Change

VistA - CVT System Interface Information exchanged from VistA to CVT. Information exchanged from VistA to CVT. No Change

VistA - DoD System System Interface Information exchanged from VistA to DOD System. Information exchanged from VistA to DOD System. No Change

VistA - eCMS System Interface Information exchanged from VistA to eCMS. Information exchanged from VistA to eCMS. No Change

VistA - FMS System Interface Information Exchanged from VistA to FMS. Information Exchanged from VistA to FMS. No Change

VistA - HCPS System Interface Information exchanged from VistA to HCPS. Information exchanged from VistA to HCPS. No Change

VistA - HCPS System Interface Information exchanged from VistA to HCPS. Updated

VistA - HMP System Interface Information exchanged from VistA to HMP via web services. No Change

VistA - HRIS System Interface Information exchanged from VistA to HRIS. Information exchanged from VistA to HRIS. No Change

VistA - LDSI System Interface Information exchanged from VistA to LDSI. Information exchanged from VistA to LDSI. No Change

VistA - MDWS System Interface Information exchanged from VistA to MDWS via web services. No Change

VistA - MVI System Interface Information exchanged from VistA to MVI via web services. No Change

VistA - NUMIService System Interface Information exchanged from VistA to NUMIService via web services. No Change

VistA - NwHIN System Interface Information exchanged from VistA to NwHIN via web services. No Change

VistA - PAS System Interface Information exchanged from VistA to PAS. Information exchanged from VistA to PAS. No Change

VistA - PIT System Interface Information exchanged from VistA to PIT. Information exchanged from VistA to PIT. No Change

VistA - RTLS System Interface Information exchanged from VistA to RTLS. Information exchanged from VistA to RTLS. No Change

VistA - SAT System Interface Information exchanged from VistA to SAT. Information exchanged from VistA to SAT. No Change

VistA - SSA System System Interface Information exchanged from VistA to SSA System Information exchanged from VistA to SSA System No Change

VistA - VATAS System Interface Information exchanged from VistA to VATAS. Information exchanged from VistA to VATAS. No Change

VistA - VATAS System Interface Information exchanged from VistA to VATAS. Information exchanged from VistA to VATAS. No Change

Information exchanged from VistA to CVIX via web services.

Information exchanged from VistA to HMP via web services.

Information exchanged from VistA to MDWS via web services.

Information exchanged from VistA to MVI via web services.

Information exchanged from VistA to NUMIService via web services.

Information exchanged from VistA to NwHIN via web services.


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VistA - VCL System Interface Information exchanged from VistA to VCL. Information exchanged from VistA to VCL. No Change

VistA - VETSNET System Interface Information exchanged from VistA to VETSNET. Information exchanged from VistA to VETSNET. No Change

VistA - VIERS System Interface Information exchanged from VistA to VIERS. Information exchanged from VistA to VIERS. No Change

VistA - VITAS System Interface Information exchanged from VistA to VITAS. Information exchanged from VistA to VITAS. No Change

VistA - VLER System Interface Information exchanged from VistA to VLER via web services. No Change

VistA - VPS Kiosk System Interface Information Exchanged from VistA to VPS Kiosk. Information Exchanged from VistA to VPS Kiosk. No Change

VistA - VTS System Interface Information exchanged from VistA to VTS. Information exchanged from VistA to VTS. No Change

VISTAWEB Acronym Veterans Information Systems and Technology Architecture Web No Change

Vitals Measurement Subject Area No Change

Information exchanged from VistA to VLER via web services.

Veterans Information Systems and Technology Architecture Web

Vitals Measurement contains data related to vital signs and medical measurements associated with a hospital stay or outpatient clinic visit to assist healthcare providers in evaluating medical status and response to treatment. Common patient vital signs including temperature, pulse, height, weight and respiration as well as central venous pressure (CVP), circumference/girth and oxygen saturation measurements. The data also includes date/time the measurement was obtained, location and the name of the person entering the vital record. Vitals Measurement data is used for patient care and medical decision making. Facilities also utilize this data to establish hospital-wide high/low values, identify abnormal values on vitals/measurements reports, and record a reason for the omission of a patient's vitals/measurements.

Vitals Measurement contains data related to vital signs and medical measurements associated with a hospital stay or outpatient clinic visit to assist healthcare providers in evaluating medical status and response to treatment. Common patient vital signs including temperature, pulse, height, weight and respiration as well as central venous pressure (CVP), circumference/girth and oxygen saturation measurements. The data also includes date/time the measurement was obtained, location and the name of the person entering the vital record. Vitals Measurement data is used for patient care and medical decision making. Facilities also utilize this data to establish hospital-wide high/low values, identify abnormal values on vitals/measurements reports, and record a reason for the omission of a patient's vitals/measurements.


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VITAS BPMN Process No Change

VITAS System No Change

VITAS - VistA System Interface Information exchanged from VITAS to VistA. Information exchanged from VITAS to VistA. No Change

VLAN Acronym Virtual Local Area Network Virtual Local Area Network No Change

The Veterans Implant Tracking and Alert System (VITAS) uses implant information for tracking implants and notifying patients of recalls or other alerts related to implanted devices. This database will be a centralized repository that receives and stores implant data (within and outside of VHA) from multiple medical/surgical disciplines providing implant placement services. VITAS will provide the ability to track, trend, and retrieve implant data at an Enterprise level. The database will be searchable which should render the manual search of patient implant information obsolete while allowing for rapid and efficient identification and timely notification of those Veterans with implanted devices or processed tissues in the event of a patient safety alert and/or recall. In the event of a recall, VITAS will provide clinicians a viable tracking system for continuous data updates regarding patient implant information.





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VLER Acronym Virtual Lifetime Electronic Record Virtual Lifetime Electronic Record No Change

VLER - BHIE System Interface Information exchanged from VLER to BHIE via web services. No Change

VLER - CRM/UD System Interface Information exchanged from VLER to CRM/UD web services. No Change

VLER - FCMT System Interface Information exchanged from VLER to FCMT via web services. No Change

VLER - VBMS System Interface Information exchanged from VLER to VBMS via web services. No Change

VLER - VistA System Interface Information exchanged from VLER to VistA via web services. No Change

VLER - VONAPP System Interface Information exchanged from VLER to VONAPP via web services. No Change

VLER - VTA System Interface Information exchanged from VLER to VTA via web services. No Change

VLER Core Services BPMN Process No Change

Information exchanged from VLER to BHIE via web services.

Information exchanged from VLER to CRM/UD web services.

Information exchanged from VLER to FCMT via web services.

Information exchanged from VLER to VBMS via web services.

Information exchanged from VLER to VistA via web services.

Information exchanged from VLER to VONAPP via web services.

Information exchanged from VLER to VTA via web services.

This System is being developed as part of President Obama's Virtual Lifetime Electronic Record for Veterans and will connect DoD and VA and store Veterans Medical Records for life. It will support Bidirectional Health Information Exchange (BHIE). It exchanges data between VA and DoD in both directions, when clinicians need data on ?the other side?. VA and DoD GUIs allow them to select a type of data, a patient, a date range and BINGO it pulls it back to their screen from their local systems and the "other side" doing all sorts of de-duplication and sorting. The VLER initiative will expand BHIE use to allow for the exchange of VBA benefits data with DoD, as DoD will not allow benefits data to go via NwHIN.



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VLER Core Services Service No Change

VLER Core Services - VBMS System Interface Information exchanged from VLER Core Services to VBMS via web services. No Change

VLER Enterprise Services BPMN Process No Change



Information exchanged from VLER Core Services to VBMS via web services.




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VLER Enterprise Services System No Change

Vocational Rehabilitation FEA BRM No Change

Vocational Rehabilitation BPMN Process No Change


Voice Communications FEA BRM Defines the set of capabilities to provide telephony or other voice communications No Change

Voice Communications BPMN Process Defines the set of capabilities to provide telephony or other voice communications No Change

VoIP Acronym Voice over Internet Protocol Voice over Internet Protocol No Change



Vocational Rehabilitation includes all activities devoted to providing educational resources and life skills necessary to rejoin society as responsible and contributing members.




Vocational Rehabilitation and Employment Service

The Vocational Rehabilitation and Employment (VRE) program provides services and assistance necessary to enable Veterans with service-connected disabilities to become employable and obtain and maintain suitable employment, and to the maximum extent possible, achieve independence in daily living.

The Vocational Rehabilitation and Employment (VRE) program provides services and assistance necessary to enable Veterans with service-connected disabilities to become employable and obtain and maintain suitable employment, and to the maximum extent possible, achieve independence in daily living.

Defines the set of capabilities to provide telephony or other voice communications

Defines the set of capabilities to provide telephony or other voice communications


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VONAPP BPMN Process No Change

VONAPP System No Change

VONAPP - BOSS System Interface Information exchanged from VONAPP to BOSS. Information exchanged from VONAPP to BOSS. No Change

VONAPP - CH 33 LTS System Interface Information exchanged from VONAPP to CH 33 LTS. Information exchanged from VONAPP to CH 33 LTS. No Change

VONAPP - DEERS System Interface Information exchanged from VONAPP to DEERS. Information exchanged from VONAPP to DEERS. No Change

VONAPP - DoJ System System Interface Information exchanged from VONAPP to DoJ System. Information exchanged from VONAPP to DoJ System. No Change

The VONAPP (Veterans On Line Applications) website is an official U.S. Department of Veterans Affairs (VA) website, that enables veterans to apply for benefits using the Internet. U.S. military veterans and some service members within six months of separation or retirement can apply for compensation, pension, and vocational rehabilitation benefits. U.S. military veterans, service members with two years of service, and members of the Selected Reserve can apply for education benefits. VONAPP allows its users the ability to electronically fill and submit forms for various benefits. The application provides the capability to maneuver in and out of forms and the home page. one the ability to also has a link to VA Form 10-10EZ, Application for Health Benefits.





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VONAPP - MVI System Interface Information exchanged from VONAPP to MVI via web services. No Change

VONAPP - VACOLS System Interface Information exchanged from VONAPP to VACOLS. Information exchanged from VONAPP to VACOLS. No Change

VONAPP - VBMS System Interface Information exchanged from VONAPP to VBMS. Information exchanged from VONAPP to VBMS. No Change

VONAPP - VETSNET System Interface Information exchanged from VONAPP to VETSNET. Information exchanged from VONAPP to VETSNET. No Change

VONAPP - VIERS System Interface Information exchanged from VONAPP to VIERS. Information exchanged from VONAPP to VIERS. No Change

VONAPP - VLER System Interface Information exchanged from VONAPP to VLER via web services. No Change

VONAPP - VTA System Interface Information exchanged from VONAPP to VTA. Information exchanged from VONAPP to VTA. No Change

VPN Acronym Virtual Private Network Virtual Private Network No Change

VPS Kiosk BPMN Process No Change

VPS Kiosk System No Change

VPS Kiosk - VistA System Interface Information exchanged from VPS Kiosk to VistA. Information exchanged from VPS Kiosk to VistA. No Change

VR & E Master Record BPMN Process No Change

VR & E Master Record Data Object No Change

VR & E Master Record- Entitlement BPMN Process No Change

Information exchanged from VONAPP to MVI via web services.

Information exchanged from VONAPP to VLER via web services.

Through VPS, VHA seeks to provide patients with convenient control of their health information while streamlining and standardizing basic patient-facing activities at VA Medical Centers and healthcare facilities nationwide. VetLink kiosks were first piloted at four VA Medical Centers and one Community Based Outpatient Clinic (CBOC). For the initial pilot deployment, forty (40) VetLink kiosks (10 kiosks per facility) were activated at the four pilot sites.





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VR & E Master Record- Entitlement Data Object No Change

VR & E Subsistence Payment BPMN Process No Change

VR & E Subsistence Payment Data Object No Change

VR & E Tuition Payment BPMN Process No Change

VR & E Tuition Payment Data Object No Change

Message Flow The Veteran's application is submitted to the appropriate party. No Change

BPMN Process The Veteran's application is submitted to the appropriate party. No Change

Message Flow The Veteran's application is submitted to the appropriate party. No Change

BPMN Process The Veteran's application is submitted to the appropriate party. No Change

VR&E Master Record BPMN Process The enrollment verification information is accessed in order to approve payment. No Change

VR&E Master Record Data Object The enrollment verification information is accessed in order to approve payment. No Change

VR&E Master Record (Entitlement) BPMN Process No Change

VR&E Master Record (Entitlement) Data Object No Change

VR&E Subsistence Payment BPMN Process The subsistence payment information is captured so the Veteran can be paid. No Change

VR&E Subsistence Payment Data Object The subsistence payment information is captured so the Veteran can be paid. No Change

VR&E Tuition Payment BPMN Process Payment information is transferred so student and school can be paid. No Change

VR&E Tuition Payment Data Object Payment information is transferred so student and school can be paid. No Change

VR&E Application- VA Form 28-1900 (Electronic)

The Veteran's application is submitted to the appropriate party.

VR&E Application- VA Form 28-1900 (Electronic)


VR&E Application- VA Form 28-1900 (Paper)


VR&E Application- VA Form 28-1900 (Paper)


The enrollment verification information is accessed in order to approve payment.

The enrollment verification information is accessed in order to approve payment.

The enrollment verification information is accessed in order to approve payment. The master record is Updated with the entitlement determination




The subsistence payment information is captured so the Veteran can be paid.

The subsistence payment information is captured so the Veteran can be paid.

Payment information is transferred so student and school can be paid.

Payment information is transferred so student and school can be paid.


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VRMS BPMN Process No Change

VRMS System No Change

VRMS - DoJ System System Interface Information exchanged from VRMS to DoJ System via web services. No Change

VRMS - VADIR System Interface Information exchanged from VRMS to VADIR via web services. No Change

The VRMS would include a secure web portal to be used by federal, state, and local correctional institutional staff to upload their inmate registry listings at regular intervals. Behind the VA firewall, an automated algorithm will use identity information from the VA authoritative source for identity management to identify incarcerated individuals who served in the military. Electronic listings of Veterans and their probable eligibility status would be transmitted back to the originating correctional facility in order to facilitate outreach by correctional staff with incarcerated Veterans. VA does not have enough resources to personally contact all identified incarcerated Veterans so correctional facility staff can assist with referrals to Veteran services.




Information exchanged from VRMS to DoJ System via web services.

Information exchanged from VRMS to VADIR via web services.


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VTA BPMN Process No Change

VTA System No Change

VTA - VADIR System Interface Information exchanged from VTA to VADIR. Information exchanged from VTA to VADIR. No Change

VTA - VADIR System Interface Information exchanged from VTA to VADIR. Information exchanged from VTA to VADIR. No Change

VTA - VLER System Interface Information exchanged from VTA to VLER via web services. No Change

VTA - VONAPP System Interface Information exchanged from VTA to VONAPP. Information exchanged from VTA to VONAPP. No Change

Veterans Tracking Application (VTA) is a VA's version of DoD's Joint Patient Tracking Application (JPTA). DoD has provided VA access to the demographic and health care data in JPTA. VTA gives VA providers access to critical patient information from the theater of operations in DoD's JPTA system. VTA is a web-based patient tracking tool that assists in managing and tracking seriously injured service members from the battlefield through Landstuhl, Germany, to MTFs in the United States, and on to VA medical facilities and regional offices. The applications supports the business needs for VACO, VHA, VBA and Disability Evaluation System (DES) for VA/DoD.




Information exchanged from VTA to VLER via web services.


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VTS BPMN Process No Change

Veterans Transportation Services (VTS) seeks to provide transportation services where none or not enough currently exists and to leverage existing transportation services in order to meet Veteran transportation needs in underserved areas. Existing service providers will include Veterans Service Organizations (VSOs), community transportation providers, and federal, state, and local government transportation services, such as United We Ride. This increment of the VTS project will integrate the VA's Rideshare system with VistA. The integrated system will provide transportation management system for VTS operations, which will include route and/scheduling for all vehicles and drivers (trips, Veterans). The RouteMatch system also provides integrated tracking devices, passenger tracking, dynamic routing, and detailed scheduling and reporting. The scope of this effort is to support the VTS project in IT product development, software development, management, testing, and other related areas.



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VTS System No Change

VW Acronym VistAWeb VistAWeb No Change

W3C Acronym Worldwide Web Consortium Worldwide Web Consortium No Change

Waive Monthly Premium Payments BPMN Process Waive monthly premium payments in this process step. No Change

WAN Acronym Wide Area Network Wide Area Network No Change

Warriors to Workforce Organizational Unit No Change

Water Resource Management FEA BRM No Change

Water Resource Management BPMN Process No Change



Waive monthly premium payments in this process step.

Warriors to Workforce (W2W) Branch supports a three-year intense training program providing Veterans an opportunity to apply military experiences and skills to the Project Management career field.

Warriors to Workforce (W2W) Branch supports a three-year intense training program providing Veterans an opportunity to apply military experiences and skills to the Project Management career field.

Water Resource Management includes all activities that promote the effective use, protection and management of the nation’s water resources.





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Water Transportation FEA BRM No Change

Water Transportation BPMN Process No Change

WEAMS BPMN Process No Change

WEAMS System No Change

WEAMS - CH 33 LTS System Interface Information exchanged from WEAMS to CH 33 LTS. Information exchanged from WEAMS to CH 33 LTS. No Change

Water Transportation involves the activities related to ensuring the availability of transit and the safe passage of passengers and goods over sea and water.




WEAMS is the repository of approved institutions, organizations, or training establishments for claimants receiving education benefits. Claims examiners use WEAMS to determine what institutions, organizations, or training establishments are approved so that claimants may be awarded benefits. WEAMS information is maintained in the VBA corporate database environment. WEAMS also has an outward facing part called WEAMS Public used by claimants looking for approved schools or programs. WEAMS was recently Updated to include the Yellow Ribbon Program as mandated by the new Post 9/11 GI Bill law. WEAMS is maintained by Hines.





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Web Infrastructure FEA BRM No Change

Web Infrastructure BPMN Process No Change

Welcome Kit Message Flow Explanation of policy is sent upon approval of coverage. No Change

Welcome Kit BPMN Process Explanation of policy is sent upon approval of coverage. No Change

Welcome Letter/Enrollment Information Message Flow This letter states the Veteran?s eligibility to receive VA health benefits. Updated

Welcome Letter/Enrollment Information BPMN Process This letter states the Veteran?s eligibility to receive VA health benefits. Updated

Western Area Phoenix Organizational Unit This office operates to support the western area. This office operates to support the western area. No Change

White House Liaison Organizational Unit No Change

Withhold Premiums BPMN Process Withhold from Servicemember pay to cover premiums in this process step. No Change

Witness Protection FEA BRM No Change

Witness Protection BPMN Process No Change

Web Infrastructure includes equipment/services to support delivery of services over the Internet or similar networks. These include supporting: Network Services which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications; Service Transport which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications.




Explanation of policy is sent upon approval of coverage.

Explanation of policy is sent upon approval of coverage.

This letter states the Veteran's eligibility to receive VA health benefits.

This letter states the Veteran's eligibility to receive VA health benefits.

The White House Liaison oversees and coordinates the political appointment process and serves as liaison to the White House.

The White House Liaison oversees and coordinates the political appointment process and serves as liaison to the White House.

Withhold from Servicemember pay to cover premiums in this process step.

Witness Protection involves securing, relocating, and giving Federal witnesses (and their families) new identities.





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Women's Health Subject Area No Change

Worker Safety FEA BRM No Change

Worker Safety BPMN Process No Change

Women's Health contains patient, procedure, and notification data. Patient data includes the patient's demographics, the case manager, the current or next cervical and breast treatment need and its due date, the PAP regimen along with the date it began, and other data such as the patient's pregnancy and due date. Procedure data includes any of the diagnostic and therapeutic tests, exams, or other interventions the patient receives. Procedure types include PAP smear, colposcopy, mammogram, cone biopsy and others. The procedure data includes the date performed, the provider and clinic, the results and diagnoses. Notifications refer to any type of communication or correspondence with the patient, such as first, second and third letters, certified letters, phone calls, and messages left. This data is used as a patient management tool for tracking the breast and gynecologic treatment needs of women, the procedures they receive, and the communications between healthcare staff and women regarding their treatment and follow-up. The domain also includes a full range of breast and gynecologic cancer screening and tracking data. Healthcare providers and program administrators use the data for management reports for comparison of program trends and program-wide epidemiological reports. Epidemiological reports include things like the number of women who received a mammogram or Pap smear for a selected time period. Women's Health is closely associated to the Healthcare Documentation, Vitals Measurement, Radiology & Nuclear Medicine, Laboratory, Pharmacy, and Healthcare Encounter domains.

Women's Health contains patient, procedure, and notification data. Patient data includes the patient's demographics, the case manager, the current or next cervical and breast treatment need and its due date, the PAP regimen along with the date it began, and other data such as the patient's pregnancy and due date. Procedure data includes any of the diagnostic and therapeutic tests, exams, or other interventions the patient receives. Procedure types include PAP smear, colposcopy, mammogram, cone biopsy and others. The procedure data includes the date performed, the provider and clinic, the results and diagnoses. Notifications refer to any type of communication or correspondence with the patient, such as first, second and third letters, certified letters, phone calls, and messages left. This data is used as a patient management tool for tracking the breast and gynecologic treatment needs of women, the procedures they receive, and the communications between healthcare staff and women regarding their treatment and follow-up. The domain also includes a full range of breast and gynecologic cancer screening and tracking data. Healthcare providers and program administrators use the data for management reports for comparison of program trends and program-wide epidemiological reports. Epidemiological reports include things like the number of women who received a mammogram or Pap smear for a selected time period. Women's Health is closely associated to the Healthcare Documentation, Vitals Measurement, Radiology & Nuclear Medicine, Laboratory, Pharmacy, and Healthcare Encounter domains.

Worker Safety refers to those activities undertaken to save lives, prevent injuries, and protect the health of America's workers.





2/27/2014 VA of 378


Workforce Directory / Locator FEA BRM Defines the set of capabilities to support the listing of employees and their whereabouts No Change

Workforce Directory / Locator BPMN Process Defines the set of capabilities to support the listing of employees and their whereabouts No Change

Workforce Management and Consulting Organizational Unit No Change

Workforce Management Branch Organizational Unit No Change

Workforce Planning FEA BRM No Change

Workforce Planning BPMN Process No Change

FEA BRM No Change


Write Prescription BPMN Process Physician writes Veteran's prescription in this process step. No Change

WSDL Acronym Web Services Description Language Web Services Description Language No Change

WSRR Acronym WebSphere Registry and Repository WebSphere Registry and Repository No Change

XML Acronym Extensible Markup Language Extensible Markup Language No Change

XSD Acronym XML Schema Definition XML Schema Definition No Change

Defines the set of capabilities to support the listing of employees and their whereabouts

Defines the set of capabilities to support the listing of employees and their whereabouts

The Office of Workforce Management and Consulting provides staffing, recruitment, employee/labor relations, classification, and retirement and benefits support to the VA health system.

The Office of Workforce Management and Consulting provides staffing, recruitment, employee/labor relations, classification, and retirement and benefits support to the VA health system.

Workforce Management (WM) Branch provides advisory services and coordination on National Labor Relations issues and workforce performance management. WM also manages OIT programs regarding Performance/Special Contribution Awards, Workman's Compensation, Corporate Employee Development Board (CEDB) and Position Description Review.

Workforce Management (WM) Branch provides advisory services and coordination on National Labor Relations issues and workforce performance management. WM also manages OIT programs regarding Performance/Special Contribution Awards, Workman's Compensation, Corporate Employee Development Board (CEDB) and Position Description Review.

Workforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.




Workplace Policy Development and Management

Workplace Policy Development and Management

Physician writes Veteran's prescription in this process step.