Installation Guide

IsilonX200

Install a new node120-0035-01REV EMarch, 2014

u About this guide.........................................................................................................2u Drive types.................................................................................................................2u Confirm SSD compatibility......................................................................................... 2u Unpack and verify components.................................................................................. 3u Install the node in a rack............................................................................................4u Install the drives in the node......................................................................................4u Install the front panel.................................................................................................5u Back panel.................................................................................................................6u Connect the internal cluster network.......................................................................... 6u Connect the external client network........................................................................... 7u Connect the power supply..........................................................................................8u Configure the node.....................................................................................................9u Run the onsite verification test (OVT)....................................................................... 12u Submit the Partner Notification Form........................................................................12u Where to go for support............................................................................................13

About this guideThis guide describes how to install a new EMC Isilon node.You can follow the procedure in this guide to:u Install several nodes to create a new cluster.u Add a new node to an existing cluster.The installation procedure is the same whether you are creating a new cluster or adding anode to an existing cluster. When you reach the step where you configure the node, youwill select whether you are creating a new cluster or adding a node to an existing cluster.

Note

If you are installing multiple nodes, repeat this procedure for each node. Power up eachnode individually before installing the next node.

Drive typesThis procedure applies to nodes that contain any of the following drive types: self-encrypting drives (SEDs), hard disk drives (HDDs), and solid state drives (SSDs).If you are performing this procedure with a node containing SSDs, follow the additionalsteps provided in this document to ensure compatibility with the cluster.

Confirm SSD compatibilityIf you are installing a new solid state drive (SSD) into a cluster, you must confirm that thedrive you have on site is compatible with the cluster.Procedure1. To confirm that an SSD is compatible with a cluster, perform the following

compatibility tests. If one of the tests confirms that the SSD is compatible, you do notneed to perform the other tests. After compatibility is confirmed, begin the procedureby downloading and installing the hardware upgrade package.l Determine the version of OneFS that is installed on the cluster by connecting to

any node in the cluster with a serial cable and typing the following command:uname -rThe cluster is compatible with your SSD model if it is running one of the followingversions of OneFS or later: 6.5.5.26 7.0.1.10 7.0.2.4 7.1.0.0If the cluster is running a compatible version of OneFS, begin the installationprocedure by downloading and installing the hardware upgrade package. If thecluster is not running a compatible version of OneFS, perform the next test tocheck for the SSD compatibility patch.

l Determine whether the SSD compatibility patch is installed by typing the followingcommand:isi pkg info

Installation Guide

2 X200 Installation Guide

The cluster is compatible with your SSD model if it has one of the followingpatches installed:

OneFS version Patch name- -6.0.3 patch-1125796.0.4 patch-1125806.0.5 patch-1125816.5.4 patch-1116866.5.5 patch-1116877.0.1 patch-1116887.0.2 patch-111689

If the cluster has the SSD compatibility patch installed, begin the installationprocedure by downloading and installing the hardware upgrade package. If thecluster does not have the patch installed, perform the next test to check your SSDmodel number.

l Check the model number on the label of your SSD drive. If your drive is one of thefollowing models, it is compatible with the cluster: HUSSL4010ASS600 HUSSL4020ASS600 HUSSL4040ASS600 HUSSL4010BSS600 HUSSL4020BSS600 HUSSL4040BSS600 M8ISB2-100UC M8ISB2B-200UC M16ISD2-100UCT MTFDDAC100SAL MTFDDAC200SALIf your drive model is compatible with the cluster, begin the installation procedureby downloading and installing the hardware upgrade package. If your drive modelis not compatible, do not continue with the procedure. Contact Isilon TechnicalSupport.

Unpack and verify componentsBefore you install any equipment, inspect it to make sure that no damage occurred duringtransit.Procedure1. Remove the node components from the shipping package and inspect the

components for any sign of damage. If the components appear damaged in any way,notify Isilon Technical Support. Do not use a damaged component.

Install a new node

Unpack and verify components 3

Note

To avoid personal injury or damage to the hardware, always use two people to lift andmove nodes.

Install the node in a rackSecure an Isilon node to a storage rack using the sliding rail system that is included inthe node packaging.Use only an Isilon-approved rail kit to install the node. Using a different rail kit can resultin personal injury or damage to the node.Complete the steps described in the Rail Kit Installation Guide to install the node in arack. The guide is included with each node.

DANGER

Do not continue with this procedure until you have confirmed the following:1. Both rails are secured to the rack and all mounting screws are in place and

tightened.2. The inner slide rails attached to the node are inserted correctly, and firmly secured,

in the intermediate slide rails that are attached to the rack.If you fail to attach the node to the rails correctly as described in the Rail Kit InstallationGuide, it can lead to severe injury when the node is pulled for future maintenance.

Install the drives in the nodeAfter the node is secured in the rack, install the drives in the node.

CAUTION

If your new node contains SSDs, the SSDs must be installed in the lowest bay number.For example, if your node configuration includes two SSDs, the SSDs must be installedin bay one and bay two.Procedure1. With the locking handle on the drive open, insert a drive into an empty drive bay by

sliding the drive along the bay rails until it stops.Do not force the drive into the drive bay. Forcing the drive into the drive bay coulddamage both the drive and the drive bay.

Installation Guide

4 X200 Installation Guide

12

1. Locking handle 2. Drive bay

2. Hold the drive in place and gently push the drive locking handle down against the endof the drive to secure the drive in the drive bay.

3. Repeat the previous steps until the front bays of the node are full.

Note

Drives that are not fully seated will not be recognized when the node starts, and a redlight will appear below the drive. To avoid this error, run your finger across all theinstalled drives to ensure that they are seated evenly.

Install the front panelThe front panel covers the drives and provides a keypad and LCD, which displays statusinformation. You can use the keypad and LCD to perform basic configuration tasks.Procedure1. Install the front panel assembly by aligning the front panel with the front of the node

and then pressing the front panel onto the node.

Install a new node

Install the front panel 5

11. Front panel

Back panelThe back panel provides connections for power, network access, and serialcommunication, as well as access to the backup batteries and power supplies.

2

3

1

54 86 7

1. Power switch 5. Serial port2. Batteries 6. Gigabit Ethernet external network ports3. Power supplies 7. 10 GigE external network ports4. USB ports 8. InfiniBand internal network ports

Connect the internal cluster networkThe InfiniBand cable connects the node to the cluster's internal network so the node cancommunicate with the other nodes in the cluster.Procedure1. With an InfiniBand cable, connect the int-a port to the network switch for the Internal

A network.

Installation Guide

6 X200 Installation Guide

2. If the network topology supports a second internal network, connect the int-b port to aseparate network switch for the int-b network.

1 2

1. int-a port 2. int-b port

Connect the external client networkThe ethernet cable connects the node to the cluster's external network so the node cancommunicate with external clients.Procedure1. Complete one of the following sets of steps to connect the node with the switch for

the external network.

Options DescriptionConnect to aGigabit Ethernet(GigE) network

a. With an ethernet cable, connect the ext-1 port on the nodeto the switch for the external network.

b. For additional connections, use the ext-2 port.c. If the network topology includes additional external

networks, connect additional ports as necessary.Connect to a 10Gigabit Ethernet(10 GigE) network

a. With an ethernet cable, connect the 10gige-1 port on thenode to the switch for the external network.

b. For additional connections, use the 10gige-2 port.c. If the network topology includes additional external

networks, connect additional ports as necessary.

Install a new node

Connect the external client network 7

34

12

1. ext-1 port 3. ext-3 or 10gige-1 port2. ext-2 port 4. ext-4 or 10gige-2 port

Connect the power supplyEach node contains redundant power supplies to ensure that the node remains poweredin case a power supply fails.Procedure1. Connect the power supply cables to the power connectors on the back panel of the

node.2. Connect each power supply cable to a separate power source.

Note

Both power supplies must be connected. Operating a node using only one powersupply for an extended period will shorten the life of the power supply. If theinstallation site has a limited number of power outlets, contact Isilon TechnicalSupport for additional information before using a Y-cable to power both supplies froma single power source.

CAUTION

If this node loses power, the NVRAM battery will sustain the cluster journal on theNVRAM card for five days. If you do not restore power to the node after five days, it ispossible that you will lose data.

3. Press the power switch on the node back panel to turn on the node.

Installation Guide

8 X200 Installation Guide

Configure the nodeBefore using the node, you must either create a new cluster or add the node to anexisting cluster.

SmartLock compliance modeYou can configure nodes to operate in SmartLock compliance mode. Compliance modecontrols not only how SmartLock directories function but also how users can access thecluster.

CAUTION

Once you select to run a node in SmartLock compliance mode, you cannot leavecompliance mode without reformatting the node.SmartLock compliance mode is incompatible with Isilon for vCenter, VMware vSphereAPI for Storage Awareness (VASA), and the VMware vSphere API for Array Integration(VAAI) NAS Plug-In for Isilon.

A valid SmartLock license is required to configure a node in compliance mode.

Connect to the node using a serial cableYou can use a null model serial cable to provide a direct connection to a node.Procedure1. Connect a null modem serial cable to the serial port of a computer, such as a laptop.2. Connect the other end of the serial cable to the serial port on the back panel of the

node.3. Start a serial communication utility such as Minicom (UNIX) or PuTTY (Windows).4. Configure the connection utility to use the following port settings:

Setting Value- -Transfer rate 115,200 bpsData bits 8Parity NoneStop bits 1Flow control Hardware

5. Open a connection to the node.

Run the configuration wizardThe Isilon configuration wizard starts automatically when a new node is powered on. Thewizard provides step-by-step guidance for configuring a new cluster or adding a newnode to an existing cluster.The following procedure assumes that there is an open serial connection to a new node.

Install a new node

Configure the node 9

Procedure1. Depending on whether you are creating a new cluster, joining a node to an existing

cluster, or preparing a node to run in SmartLock compliance mode, choose one of thefollowing options:l To create a new cluster, type 1.l To join the node to an existing cluster, type 2.l To exit the wizard and configure the node manually, type 3.l To restart the node in SmartLock compliance mode, type 4.

CAUTION

If you choose to restart the node in SmartLock compliance mode, the noderestarts and returns to this step. Selection 4 changes to allow you to disableSmartLock compliance mode. That is the last opportunity to back out ofcompliance mode without reformatting the node.

2. Follow the prompts to configure the node.For new clusters, the following table lists the information necessary to configure thecluster:

Setting Description- -SmartLock compliance license A valid SmartLock license. Compliance nodes only.Root password The password for the root user. Compliance nodes do

not allow a root user and request a complianceadministrator (compadmin) password in place of a rootuser.

Admin password The password for the administrator user.Support IQl Company namel Contact namel Contact phone numberl Contact email

SupportIQ allows Isilon Technical Support to remotelymonitor a cluster, run scripts, and download informationto assist in troubleshooting cluster issues.

Cluster name The name used to identify the cluster.Character encoding The character encoding for the cluster.

The default character encoding is UTF-8.int-a network settingsl Netmaskl IP range

The network settings used by the int-a network. The int-anetwork is used for communication between nodes.The int-a network must be configured with IPv4.The int-a network must be on a separate subnet from anint-b/failover network.

int-b / failover network settingsl Netmaskl IP range

The network settings used by the optional int-b/failovernetwork. The int-b network is used for communicationbetween nodes and provides redundancy with the int-anetwork.

Installation Guide

10 X200 Installation Guide

Setting Description- -l Failover IP range The int-b network must be configured with IPv4.

The int-a and int-b networks must be on separatesubnets.The failover IP range is a virtual IP range that is resolvedto either one of the active ports during failover.

ext-1 network settingsl Netmaskl MTUl IP range

The network settings used by the ext-1 network. Theext-1 network is used by clients to access the cluster.The default ext-1 network must initially be configuredwith IPv4.

Default gateway The IP address of the optional gateway server throughwhich the cluster communicates with clients outside thesubnet.

SmartConnect settingsl SmartConnect zone namel SmartConnect service IP

SmartConnect balances client connections across nodesin a cluster.For information about configuring SmartConnect, see theOneFS Administration Guide.

DNS settingsl DNS serversl DNS search domains

The DNS settings for the cluster.Use a comma-separated list to specify multiple DNSservers or search domains.

Date and time settingsl Time zonel Day and time

The day and time settings for the cluster.

Cluster join mode The method that the cluster uses to add new nodes.Choose one of the following options:Manual join

Allows either a configured node in the existingcluster, or a new node, to issue a request to jointhe cluster.

Secure joinA configured node in the existing cluster mustinvite a new unconfigured node to join the cluster.

Install a new node

Run the configuration wizard 11

Run the onsite verification test (OVT)The onsite verification test (OVT) validates the health of a new cluster. Isilon recommendsrunning the test on every new cluster.

Note

Perform this test only on a new cluster. Do not perform this task if a node is being addedto an existing cluster.

Procedure1. Open a serial or SSH connection to Node 1 of the cluster.2. To run the OVT, type the following command:

isi_ovt_check --local

Note

Do not perform any other tasks on the cluster while the OVT is running.

3. Send the log files to Isilon.l If the OVT completed, mail the log files in /ifs/.ifsvar/ovt to Isilon by typing

the following command:isi_ovt_check --maillastIf the cluster does not allow you to send mail from the cluster, create an archive ofthe log files in /ifs/.ifsvar/ovt. To create the archive, type the followingcommand:tar -cvf .tar /ifs/.ifsvar/ovtCopy the archive to another system, and then mail the archive to isi-burnin@isilon.com.

l If the OVT did not complete or was interrupted, mail the log files in /var/crashof the affected node to Isilon. To create an archive of the log files, type thefollowing command:tar -cvf < >.tar /var/crash/ovt*

Submit the Partner Notification FormAfter the installation is complete, submit the Partner Notification Form (PNF) to allowIsilon Technical Support to update the install database.Procedure1. Submit the PNF based on your access to the online install database portal.

l If you are an EMC employee, follow these steps to submit the PNF:a. Go to the EMC Business Services website.b. In the Post Sales area, click Install Base Group.c. Complete and submit the form.

l If you are not an EMC employee, or do not have access to the online installdatabase portal, follow these steps to submit the PNF:

Installation Guide

12 X200 Installation Guide

a. Go to the EMC Services Partners website.b. Download the PNF form. The form is available in the Tools & Forms section of

the EMC Services Partner website.c. Complete the form with all applicable installation information.d. Email the completed form to CSHelpdesk@emc.com.

Where to go for supportYou can contact EMC Isilon Technical Support for any questions about EMC Isilonproducts.

Online Support Live ChatCreate a Service Request

Telephone Support United States: 800-782-4362 (1-800-SVC-4EMC)Canada: 800-543-4782Worldwide: +1-508-497-7901For local phone numbers in your country, see EMC CustomerSupport Centers.

Help with onlinesupport

For questions specific to EMC Online Support registration oraccess, email support@emc.com.

Install a new node

Where to go for support 13

Copyright 2014 EMC Corporation. All rights reserved. Published in USA.Published March, 2014EMC believes the information in this publication is accurate as of its publication date. The information is subject to change withoutnotice.The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind withrespect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for aparticular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable softwarelicense.EMC, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.All other trademarks used herein are the property of their respective owners.For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). Fordocumentation on EMC Data Domain products, go to the EMC Data Domain Support Portal (https://my.datadomain.com).

Installation Guide

14 X200 Installation Guide

About this guideDrive typesConfirm SSD compatibilityUnpack and verify componentsInstall the node in a rackInstall the drives in the nodeInstall the front panelBack panelConnect the internal cluster networkConnect the external client networkConnect the power supplyConfigure the nodeSmartLock compliance modeConnect to the node using a serial cableRun the configuration wizard

Run the onsite verification test (OVT)Submit the Partner Notification FormWhere to go for support