www.wsp.org | www.worldbank.org/water | www.blogs.worldbank.org/water | @WorldBankWater

We Have Something to Say - Listening to Different Voices in Pacific WASH

Penny Dutton, STC Global Water Practice, Regional WASH Social Research ConsultantPWWA September 2015

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Some Pacific voices are rarely heard

I need a ramp to get to the

toilet

I spend more than 2 hours

every day getting water

Women and girls

People with disabilities

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I have to ask my son to carry me to the toilet

People with HIV need water

and toilets close to home

People living with HIV Very poor people

Pacific voices which are rarely heard

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These voices matter

• Women are the main users and custodians of WASH facilities

• Tongan women work 50% more on non-economic per week than men

• 37,000 people living with HIV in PNG

• 17% of people in the Pacific have some disability

• Most Pacific leaders and decision makers are men

• 20%-40% of Pacific households live below the basic national poverty line

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• Effectiveness – better services and outcomes• Equity – equal access to services• Sustainability of interventions

Why must these voices be heard?

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Inclusive WASH is:

Meeting EVERYBODY’s needs for: • Water• Sanitation• Hygiene

Women

Disabled people

People living with HIV/Aids

Poorest of the poor

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Three barriers to inclusion:1. Environment

Physical barriers, accessibility of infrastructure, communication

Long distances, mud, personal risks

Toilet inaccessible for physically disabled

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Three barriers to inclusion:2. Attitudes

Negative views of people by others in society

Disabled people hidden away

Gender stereotypes

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Three barriers to inclusion:3. Institutional

systematic exclusion or neglect in organisations

Only men informed and consulted

No pro-poor policies or strategies

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Does your Organisation/Utility ……

• Have mangement that is sensitive to inclusivity?• Have a Gender Policy?• Employ people with disabilities?• Employ a significant proportion of women - >30%?• Support women to do different jobs eg. technical?• Give equal access to training and promotion?• Have equal representation in decision making?• Pay women and men equally?• Train staff in gender and inclusiveness?• Collect gender disaggregated data?

INTER

NA

L

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Does your Organisation/Utility……

• Analyse the social situation and priorities of ALL customers?

• Have guidelines on inclusive community consultation?• Consult separately with men and women in the

community? Consult people with disabilities?• Offer different service options for different customers?• Have pro-poor financial mechanisms and technical

options?• Encourage equal representation of women and men in

water user committees?• Use gender sensitive and inclusive language?

EX

TER

NA

L

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Which model do you want?

SOCIETY

SOCIETYPeople with special needs are part of mainstream society

People with special needs are outside ‘normal’ society

CHARITY MODEL

INCLUSIVE APPROACH

… if you were the one with special needs?

people with special

needs

people with special

needs

www.wsp.org | www.worldbank.org/water | www.blogs.worldbank.org/water | @WorldBankWater

Pacific Utilities CAN lead the way!

Thank you