wraparound milwaukee training calendar...

Wraparound Milwaukee Training Calendar 2018

Register for trainings by emailing Julie Miles at [email protected]

January 2018

Sun Mon Tue Wed Thu Fri Sat 1 MPS OFF

2 MPS OFF

3 CC In-service Admin Panel

1:30-3:30pm

Washington Park Senior Center 4420 W. Vliet

4 CC Leadership

Coaching Session CANCELLED

5

6

7

8

9

**CC Cerification Synthesis, CIR,

HIPAA Yangyee, Dana

Heidi 8:30am-2pm

44C

10 Leadership Summit

YASI

9am-12pm SOJO

11

*CC Certification Community Resources

Leanne, Jenny

8:30am-4:30pm 44C

12

13 Crisis Prevention/

Intervention for Crisis Stabilizers

9am-3pm St. Charles 151 S. 84th Register with

Leanne Delsart

14

15 MPS OFF

16

**CC Certification

CMC & Diagnosis Dr. Dykstra

8:30am-12:30pm 44C


YASI

9am-12pm SOJO

18 CARS Training

9am-4pm cancelled

Philosophy and

Process

19

**CC Certification

Welcome & Values Leanne

8:30am-4pm

44C

20

21

22

23


YASI 9am-12pm

SOJO ----------------------

**CC Certification

Philosophy and Process Day 1

Leanne 8:30am-4pm

44C

25

**CC Certification


Leanne

8:30am-4pm 44C

26

*Provider Training Level 1

9am-3pm Wraparound

44C

27

28

29

30

*CC Certification

Crisis/Safety Planning & Youth

Missing From Care Leanne

8:30am-4:30pm 44C

31

Important Notes:

CC Certification Training: Must be completed within 6 months of hire *Required training module for O-YEAH and CORE *Required for CCS Monthly In-service: Required for CCs and Transitional Coordinators, Sups, and Leads (unless noted otherwise) Family Luncheon: CCs and Transitional Coordiantors are highly encouraged to attend and bring a newly enrolled family Lunch and Learn Opportunities / Special Topics: Optional attendance and encouraged

Wraparound Milwaukee Training Calendar Register by emailing Julie Miles at [email protected]

February 2018

Sun Mon Tue Wed Thu Fri Sat 1

CC Leadership Coaching Session

Policy revision

updates

2

3

4

5

6

**CC Certification

Strengths Based Documentaiton &

Needs and Benchmarks

Leanne

8:30am-4:30pm

7 CC In-service

Sups/Leads only Transition planning

with residential facilities

CANCELLED

10am-12pm Wraparound 44C

8

9


9am-3pm Wraparound

44C

10

11

12

13

**CC Cerification Synthesis, CIR/HIPAA

Yangyee, Dana Heidi

8:30am-2pm

44C

14

15

**CC Certification

Running Effective Team Meetings & Conflict Resolution

Leanne, Kurt

8:30am-4pm 44C

**Passport required for completion.

16 MPS OFF

17 CPI training 9am-3pm

Wraparound 44C

18

19 MPS OFF

20

**CC Certification

Transition Planning & Youth and Young

Adults in Transition Leanne, Heidi,

Rashaan

8:30am-3pm 44C

21

22

23 CC Certification Documentation

Policy & Procedure Pam

8:30am-11:30pm

44C

Rescheduled to 2/26

24

25



8:30am-11:30pm

44C

27

28


March 2018



cancelled ______________

**CC Certification Service

Implimentaiton & Finanace

Leanne, Kenyatta 8:30-12pm

44C

2 St. Charles Medication

lunch and learn Dr. Khandpur

12-1pm

BHD room 1045

3

4

5

6

*CC Certification

Understanding High Risk Behavior

Steve G.

8:30am-12 pm 44C

The CSEC portion of training has been rescheduled to 3/8.

7 CC In-service

Medication Management

Dr. Moisio

10am-12pm Sojourner Family

Peace Center 619 W Walnut St

8

*CC Certification CSEC

Jenna, Tiffany

8:30am-12pm 44C

9

10 Family Welcome

Luncheon

11am-12:30pm

Owen’s Place

11

12

13


Yangyee, Dana Heidi

8:30am-2pm

44C

14

15 CARS Training

9am-4pm Cancelled

Crisis Planning

16 CC Certification

Working with Children’s Court

Melanie

8:30am-3:30pm 44C

17

18

19

20

**CC Certification

Working with Schools Chris S.

8:30am-4pm

44C

21

22 Recertification

Training

8:30-4:30 TBD

23

*CC Certification

Evaluation and Outcome

Measurement and Assessments Pam, Pnina

8:30am-3pm

44C

*CORE and OYEAH attend morning only.

24

25

26 MPS OFF

27 MPS OFF

28 MPS OFF

29 MPS OFF

30 MPS OFF

31


April 2018


2

3

4 CC In-service

CCS, Adult services, Children’s

Services Brian McBride

Geri Lyday

10am-12pm SaintA

Franciscan Center

5 CC Leadership

Coaching Session Poly-victimization

6 AJA

Medication lunch and learn

12-1pm

BHD room 1045

7

8

9

10


Yangyee, Dana Heidi

8:30am-2pm

44C

11

12


Leanne, Jenny

8:30am-4:30pm 44C

13

**CC Certification


8:30am-12pm

44C

14

15

16

17

**CC Certification


8:30am-12:30pm

44C

18

19

**CC Certification


Leanne

8:30am-4pm 44C

20

**CC Certification


Leanne

8:30am-4pm 44C

21

22

23

24

*CC Certification



8:30am-4:30pm 44C

25

26

27

28

29

30


May 2018


*CC Certification

Understanding High Risk Behavior and

CSEC Steve G., Jenna K.

8:30am-4:30 pm

44C

2 CC In-service

Criminogenic risks, needs, and response

Eric Weaver

10am-12pm Sojourner Family

Peace Center 619 W Walnut St

3 CC Leadership

Coaching Session

Conflict Resolution

4 Willowglen Medication

lunch and learn

12-1pm BHD room 1045

5

6

7

8


Yangyee, Dana Heidi

8:30am-2pm

44C

9

10

11

12

13

14

15

**CC Certification


Leanne, Kurt

8:30am-4pm 44C


16

17

**CC Certification



Leanne

8:30am-4:30pm

18

**CC Certification



Rashaan

8:30am-12pm 44C

19

20

21 **Futures Plan Training Day 1

8:30am-4pm

44C

22




44C

23 **Futures Plan Training Day 2

8:30am-4pm

44C

24

25 MPS OFF

26

27

28 MPS OFF Memorial Day

29



8:30am-11:30pm

44C

31


June 2018


SaintA Medication

lunch and learn Dr. Khandpur


2

3

4

5

*CC Certification



8:30am-3pm

44C

*CORE and OYEAH attend morning only

6 CC In-service

Engaging Fathers Fatherhood

Initiative, Parenting Network, My

Father’s House

10am-12pm

Sojourner Family Peace Center

619 W Walnut St

7 CC Leadership

Coaching Session

8

9 Family Welcome

Luncheon

11am-12:30pm

Owen’s Place

10

11

12


Yangyee, Dana Heidi

8:30am-2pm

44C

13


9am-3pm Wraparound

44C

14

15 Wraparound

Resource Fair 10am-2pm

Zoofari Conference

Center 9715 W.

Bluemound

16

17

18

19

20

21

22 CC Certification


Melanie

8:30am-3:30pm 44C

23

24

25

26

27


9am-3pm Wraparound

44C

28

29

30


July 2018


2

3

4 CC In-service CANCELLED

5 Leadership

Coaching Session CANCELLED

6

7

8

9

10


Yangyee, Dana Heidi

8:30am-2pm

44C

11

**CC Certification


8:30am-4pm

44C

12

13

14

15

16

17

**CC Certification


8:30am-12:30pm

44C

18

19


Leanne, Jenny

8:30am-4:30pm 44C

20

21

22

23

24

**CC Certification


Leanne

8:30am-4pm

25

**CC Certification


Leanne

8:30am-4pm

26

27

28

29

30

31

*CC Certification



8:30am-4:30pm 44C


August 2018


CC In-service Special Education laws and advocacy

Chris Shafer

10am-12pm SaintA

Franciscan Center

2 CCLeadership

Coaching Session

3 PFP


12-1pm

BHD room 1045

4

5

6

7

**CC Certification



Leanne

8:30am-4:30pm

8

9

10

**CC Certification


Leanne, Kurt

8:30am-4pm 44C


11

12

13

**CC Certification

Working with Schools Chris S.

8:30am-4pm

44C

14


Yangyee, Dana Heidi

8:30am-2pm

44C

15

16

**CC Certification



Rashaan

8:30am-12pm 44C

17

18

19

20

21

*CC Certification

Understanding High Risk Behavior

Steve G.

8:30am-12 pm 44C

22

23

*CC Certification CSEC

Jenna, Tiffany

8:30am-12pm 44C

24

25

26

27

28

29

30

31


September 2018


2

3 Labor Day 4

5 CC In-service

Restorative Justice Katryna Rhodes

10am-12pm

SaintA Franciscan Center

6 CC Leadership

Coaching Session

7 Alternatives Medication

lunch and learn


8 Family Welcome

Luncheon

11am-12:30pm

Owen’s Place

9

10




44C

11


Yangyee, Dana Heidi

8:30am-2pm

44C

12

13

14 CC Certification


Melanie

8:30am-3:30pm 44C

15

16

17

18



8:30am-11:30pm

44C

20 CARS Training

9am-4pm


21

22

23

24

25

*CC Certification



8:30am-3pm

44C

*CORE and OYEAH attend morning only

26

27

28

29

30


October 2018


2

3 CC In-service

Suicide Awareness Dr. Dykstra

10am-12pm

SaintA Franciscan Center

4 Leadership

Coaching Session

5 LaCausa

Medication lunch and learn Dr. Khandpur


6

7

8

9


Yangyee, Dana Heidi

8:30am-2pm

44C

10

11


Leanne, Jenny

8:30am-4:30pm 44C

12


9am-3pm Wraparound

44C

13

14

15

16

**CC Certification


8:30am-12:30pm

44C

17

18

19

20

21

22

23

24

25

26


9am-3pm Wraparound

44C

27

28

29

30

31


November 2018



2 LaCausa


12-1pm

BHD room 1045

3

4

5

6

7 CC In-service

Sups/Leads only

10am-12pm SaintA

Franciscan Center

8

9

10

11

12

13


Yangyee, Dana Heidi

8:30am-2pm

44C

14

15

16

17

18

19

20

21

22 Thanksgiving

23

24

25

26

27

28

29

30


December 2018


2

3

4

5 CC In-service CANCELLED

10am-12pm SaintA

Franciscan Center

6 CC Leadership

Coaching Session

7

8 Family Welcome

Luncheon

11am-12:30pm

Owen’s Place

9

10

11


Yangyee, Dana Heidi

8:30am-2pm

44C

12

13

14 CC Certification


Melanie

8:30am-3:30pm 44C

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31


WELCOME AND WRAPAROUND VALUES

The Welcome and Wraparound Values training is an overview of the Vision and Mission of Wraparound Milwaukee, as

well as a historical look at how Wraparound began and has evolved into the vast and comprehensive care management

entity we are today. The training offers insight into the demographics of the population we serve across the multiple

programs that fall under the Wraparound Milwaukee umbrella, including Families United and the Mobile Urgent

Treatment Team.

Learning objectives:

Understand who and what Wraparound Milwaukee is.

Understand the core values of Wraparound Milwaukee.

Be able to explain Wraparound Milwaukee and the values to families and their supports, providers, and system

partners.

WRAPAROUND PHILOSOPHY & PROCESS: HELLO, HELP, HEALING, HOPE

The Philosophy and Process training is a unique partnership between the trainer, participants, and families who attend

in a co-facilitation role. Wraparound is a process of partnering with families as the experts in their own experiences to

move through hello, help, healing and hope. This process is explored in detail as Care Coordinators and families walk

through Plan of Care development, beginning with hearing a family’s story. The information is then used to work

collaboratively with families to identify the family vision, establish needs and benchmarks, create a strengths list, and

develop strategies. Families who have been or are currently involved in Wraparound share their personal stories and

experiences for others to learn from. This training occurs over the course of 2 consecutive days.


Understand the Wraparound process and be able to explain the process to a family or team member.

Implement the Wraparound values in practice.

Develop and utilize engagement skills with families.

Effectively hear a family’s story and begin to identify the vision, strengths, needs, benchmarks, and strategies.

Understand the planning process and practice moving through the steps.

Effectively facilitate an initial child and family POC meeting.

Understand how to identify and engage child and family team members in the POC process.

WRAPAROUND CRISIS PLANNING

The Crisis Planning training is a continuation of the partnership with families as Care Coordinators learn to engage with

families to understand what crisis is and how to both prevent and respond in a way that is meaningful and effective for

the youth and families they serve. The family’s story is again used to develop the definition of crisis, identify triggers,


develop prevention strategies, and create intervention strategies. The process of debriefing is explored as a learning

tool that informs the proactive plan of care and the reactive crisis plan to help promote stability and healing over time.


In partnership with a family, define crisis and write an effective crisis response plan.

Understand the nuances of crisis planning for youth who demonstrate high risk behavior.

Understand the connection between the proactive plan of care and reactive crisis plan to effectively reduce the

likelihood of future crisis by meeting underlying safety needs.

Understand the role of regulation and stress response in crisis planning.

STRENGTH BASED DOCUMENTATION: NEEDS AND BENCHMARKS

The strength based documentation: needs, and benchmarks training offers Care Coordinators an opportunity to

develop the language and skills necessary to reframe problems into unmet needs and solution focused planning. This

training highlights the value of context as a critical component to writing person-centered, trauma informed,

respectful, and accurate plans, progress notes, court reports, and other documents. Care Coordinators will take a

deeper dive into the nuances of identifying needs and creating meaningful benchmarks to assess progress toward

meeting needs and realizing the family vision. This training includes an opportunity for reflection and assessment

through a self-audit activity based on a plan written by the Care Coordinator.


Demonstrate skills to write strength-based plans and progress notes.

Understand how to use language to enhance strength based documentation.

Understand what reframing is and how to apply it

Determine the difference between basic needs and underlying needs.

Develop skills to differentiate needs vs. services, goals or strategies.

Develop meaningful and clear benchmarks to measure progress toward meeting the need.

**CC must bring a full POC they authored or for a family they serve.

RUNNING EFFECTIVE TEAM MEETINGS & CONFLICT RESOLUTION

The running effective team meetings and conflict resolution training is an experiential training focused on skill

development. This training provides Care Coordinators with information about what effective facilitation entails and

offers an opportunity to practice facilitation and receive feedback through role play activities. Conflict is a normal part

of the team process and offers a healthy learning and growth opportunity for teams when managed effectively. Care

Coordinators have an opportunity to identify their own conflict management style and explore other styles while

developing the skills needed to guide teams through conflict to a point of increased understanding and healthy

resolution.


Understand the steps of running an effective team meeting.

Effectively perform the steps of running a child and family team meeting.

Identify the types and root causes of conflict.

Understand conflict resolution styles and identify personal styles of conflict management.


Utilize techniques to manage conflict in a team setting.

TRANSITION PLANNING

Transition planning is critical to ensuring long-term support on the healing journey. This training teaches Care

Coordinators about short and long-term planning to support families to meet their needs. Care Coordinators will

explore how to strategize in a way that keeps teams moving forward in and beyond Wraparound. Transition to

adulthood is a critical time in a person’s life; particular attention is paid to the supports and services available for youth

aging out of the youth serving systems.


Understand how to use the Wraparound process to facilitate good transition planning.

Write effective transition plans and strategies that promote task shifting.

Effectively prepare for and assist a family through transition out of Wraparound.

Identify support programs and services available for youth aging out of care or transitioning into adulthood.

**CC must bring a full POC they authored or for a family they serve.

SERVICE IMPLEMENTATION: PROVIDER NETWORK AND FINANCE

The Wraparound Provider network offers an array of therapeutic services that families can select from to best fit their

needs and preferences. Formal providers bring a particular skillset, knowledge, or expertise to the team that can be

used in a targeted way to help families meet their needs. Task shifting is the process of transferring the skills and

knowledge of formal supports to the family and informal supports so that expertise is held within the family and their

natural support network, and is not lost when a family transitions out of Wraparound or the provider leaves the team.

The value of refinancing is explored in this training as Care Coordinators learn how to strategize in ways that promote a

return on the investment in formal service provision through a reinvestment in the natural and informal supports who

will be with a family long-term. This training provides a detailed description of how Wraparound is funded as a mental

and behavioral health HMO, and an overview of the provider network and resource guide.


Understand the value of having community resources active on teams.

Identify the qualities of effective team members/providers that make them a best fit for the youth and family.

Become familiar with the out of home care planning process.

Develop skills to monitor and hold providers accountable in the context of the plan of care and team meeting

process, including task shifting.

Understand how to use the Resource Guide.

Understand funding sources, Medicaid eligibility, and Social Security.

**CC must bring a disenrollment POC they authored or for a family they serve.

WORKING WITH SCHOOLS: SPECIAL EDUCATION LAW AND ADVOCACY

The working with schools training provides Care Coordinators with an overview of special education, including the FBA,

BIP, IEP, and 504 plan. Care Coordinators will learn how to advocate for children in the educational arena in a


knowledgeable and effective manner to ensure the family is heard and students receive the support they need to

succeed. This training includes an overview of how to support children in schools using the team process, as well as

hold schools accountable regarding access to academic instruction and support in the midst of behavioral discipline

practices.


Learn to navigate and collaborate with the educational system.

Become familiar with day treatment options and programs.

Understand the roles, rights and responsibilities of families and schools in relation to special education, 504

plans, ADA.

Develop a basic understanding of IEP and 504 plans.

Understand discipline codes and rules in special education to advocate for youth with behavioral and academic

challenges in school.

UNDERSTANDING SEXUALIZED BEHAVIOR AND THE COMMERCIAL SEXUAL EXPLOITATION OF

CHILDREN (CSEC)

This training teaches Care Coordinators about the etiology of childhood sexual abuse and perpetration of sexual abuse

by children. Care Coordinators will learn about risks and warning signs, safety planning, and consultation practices.

Milwaukee adolescents served by Wraparound may be considered at a higher risk of becoming victims of human

trafficking. This training helps Care Coordinators to understand and identify static and dynamic risk factors for CSEC,

warning signs, and potential response strategies.


Understand the prevalence and impact of childhood trauma and its relation to behavioral health.

Understand the rationale for “high risk” policies and procedures.

Learn how to collaborate with others to prevent child sexual abuse.

Identify community resources to address sexual exploitation and offense specific education and treatment.

Understand the nuances of high risk situations: youth missing from care, sexual exploitation, sexualized

behavior, and suicide attempts as it relates to crisis and safety planning.

EVALUATION AND OUTCOME MEASUREMENT AND ASSESSMENTS

This training teaches Care Coordinators about the QA/QI process as it relates to measured outcomes for families,

including the agency performance review process. Care Coordinators will learn how the measured standards relate to

positive outcomes for families. Care Coordinators will also learn how to read and utilize information gleaned from the

assessment tools required by Wraparound, including the Youth Self Report (YSR) and Child Behavior Checklist (CBCL),

as well as the YASI, a tool required by our delinquency services system partners.


Understand the concepts of fidelity, quality assurance and evaluation and how they are connected.

Understand how quality is monitored and its relationship to the Care Coordinator’s role.

Become familiar with the components and the purpose of the CBCL, YSR, and YASI.

Understand what the meaning of the T-scores and percentiles are for each individual report.


Understand how the CBCL, YSR, and YASI are helpful in informing the conversation about the youth in clinical

consultation.

DOCUMENTATION: POLICY AND PROCEDURE

This training walks Care Coordinators through the policies and procedures related to documentation of progress notes

and POCs, Medicaid requirements and standards, and best practice/quality standards.


Understand the best practice aspects of documentation as outlined in policy and procedure.

Understand how documentation standards are integrated into the auditing process.

MOBILE URGENT TREATMENT TEAM (MUTT), MEDICATION, AND DIAGNOSIS

This training provides an overview of the functions of the Wraparound Wellness clinic, including securing appointments,

understanding the types of medications that may be prescribed to children, and working with families to ensure they

receive consistent psychiatric care. Care Coordinators will also learn about the work that the Wellness Clinic does with

youth who are pregnant to ensure the adolescents we serve who are expecting are both physically and mentally

healthy. The Mobile Urgent Treatment Team works closely with Wraparound families; Care Coordinators will learn

more about the role of the MUTT team and how they can collaborate regarding assessment and intervention,

psychoeducation, and crisis intervention and safety planning. Care Coordinators will receive more information about

the types of diagnosis, symptomology, and best practices that are frequently identified amongst the youth we serve.


Recognize risks and warning signs of harm.

Identify effective strategies to manage risk and respond to warning signs of harm.

Understand the roles and utilization of MUTT and crisis stabilization.

Become familiar with common psychiatric diagnoses amongst children.

Understand the function and process of referral to medication clinics.

WORKING WITH CHILDREN’S COURT

The Children’s Court training offers Care Coordinators an opportunity to learn more about the roles of each of the legal

parties: PD, DA, GAL, as well as explore the court process related to delinquency and CHIPS, or JIPS orders. Care

Coordinators will meet various court personnel/legal parties and hear from them directly what they expect from

Wraparound in the court process. Additionally, Care Coordinators will receive detailed instruction on how to complete

high quality legal documents, such as the court letter and placement changes.


Understand the roles of system partners.

Understand the different parts of the court hearing/process.

Understand legal documentation: court letters, TCOPS, legal COPS, as well as time lines for submission.

Understand techniques for collaboration.

Learn how to improve team meeting attendance.


Understand how to effectively advocate for children and families in the court system.

COMMUNITY RESOURCES

This training is an interactive community scavenger hunt. Teams will spend the day in the community touring various

community resources, gathering information regarding services and supports offered, and networking with community

agencies who are available to the youth and families served by Wraparound Milwaukee. Some of the agencies will be

toured with an appointment while others will be a surprise! Care Coordinators have an opportunity to become more

familiar with the city and all the resources available within Milwaukee, as well as experience first-hand the opportunities

and challenges associated with searching for support.


Locate and tour community resources.

Understand what different resources offer in order to make appropriate connections with families to meet

needs.

Navigate and become familiar with Milwaukee via car or bus.

wraparound milwaukee training calendar...

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