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The holiday season is fast approaching, and with it comes the single busiest shopping time of the year. To ensure your business owns the biggest digital holiday of all time and generates your greatest month ever, there are actionable items you can start working on right now!
WPROMOTE HOLIDAY PLAYBOOKHow To Own & Win The Biggest Digital Holiday Of ALL Time
[email protected] ©2014—All Information in This Document is Copyright Protected and the Property of Wpromote Inc.
There have been big changes since 2013 in how to best position yourself for Black Friday and Cyber Monday.
Avoiding the trendy but ine�ective tactics your competitors use and focusing on how to best improve conversion
rates will have a big impact on your sales!
The new reality is that you can’t just plan for the days themselves.
You need to focus on:
29% of shoppers will have started their holiday shopping
before Halloween. Ever more consumers are looking for
their Black Friday deals earlier and earlier, and if you’re
going to compete, you need to meet those expectations!
HOW DO I SCHEDULE MY HOLIDAY?
THE 3 HOT TOPICS
Email Capture 7-10 Days Before (Starting On
The 16th Or 17th Of November)
Thanksgiving Day Promotion/Early Black
Friday Access
Black Friday 2-Day Extension
Cyber Monday 2-Day Extension
Black Friday Part 2 The Following Weekend
Cyber Monday Part 2 The Following Monday
The New Reality Of Holiday Shopping Prime Times
Holiday Calendar Scheduling The Best Tactics Most Effective Channels
WHAT ARE THE BEST TACTICS TO USE?
1. Create email capture
campaigns to get opt-ins for
Black Friday/Cyber Monday
access with coupon codes.
2. Avoid the use of daily
deals & instead try
sitewide sales with
coupon codes.
3. O�er structured, tiered deals
to raise both conversion rates &
AOV ($10 o� $50, $25 o� $100,
& $60 o� $200).
4. Run sales for your
flagship products to target
specific SKUs & encourage
more purchases.
5. Get creative on Thanksgiving with “Turkey Hunts” for
discounts to lower bounce rates, increase product visibility, & let
customers have fun!
Using Mobile In The Multi-Screen Connected World
WPROMOTE HOLIDAY PLAYBOOKHow To Own & Win The Biggest Digital Holiday Of ALL Time
[email protected] ©2014—All Information in This Document is Copyright Protected and the Property of Wpromote Inc.
Make sure your shipping o�erings are attractive.
Everyone o�ers free shipping these days, so to get better
conversion rates, you need to o�er more:
Mobile devices of all kinds should be an integral part of your holiday marketing strategy. Consider that in 2013:
Leverage data trends and hot lists to produce creative
content, like Infographics, that will drive tra�c to your site!
Turn your product list into an ultimate gift guide for dads,
kids, grandmas, etc.Infographics Get Media Buzz & Draw Traffic From Shoppers
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Mobile represented 13% of total online
sales
Holiday shopping queries from mobile
were up 59%
Mobile commerce was up 221% on
Thanksgiving
58% of consumers used their mobile phones while
shopping in-store
Create A Turkey Hunt To Find Mystery Discounts
WHAT ARE THE MOST EFFECTIVE CHANNELS TO SPEND ON?
Mobile ads and searches are powerful drivers of in-store
purchases. Make sure your ads compete aggressively and
integrate seamlessly with your local inventory. Optimize your
mobile website, focusing on usability and speed.
Enable plenty of easy-to-use two-click mobile purchase
options, like Buy With Google, Apple Pay, Paypal, and Pay By
Amazon.
WPROMOTE HOLIDAY PLAYBOOKHow To Own & Win The Biggest Digital Holiday Of ALL Time
[email protected] ©2014—All Information in This Document is Copyright Protected and the Property of Wpromote Inc.
Businesses will need to focus on five main channels in order to succeed: Google, Retargeting, the Purchase Page,
Facebook/Social Media, and Email.
Optimize search by leveraging key areas, especially on mobile
Improve your promotional ads with tailored copy, branded sitelinks, “last shipping day” o�ers, & product listing ads
Use Google AdWords to track cross-device conversions, allowing you to identify & allocate the proper dollar value
to mobile e�orts
Google:
Engage your targeting vendor in
conversation now about holiday strategy
Works best for people who have high
purchase intent
Use heavily with each sale & change o�ers
often
Use max bids for highest visibility
Remove frequency caps during peak days
Target category non-brand keywords for
users who have already been to your site
Keep creatives simple & focused on
bringing users back to the site
Retargeting:
VISITOR PERFORMS FIRSTSEARCH ON GOOGLE
VISITS YOURWEBSITE
VISITOR DOESN’TCONVERT
VISITOR SEARCHES FOR YOUR KEYWORD ON
GOOGLE AGAIN
RLSA’s Generate High ROI
76% Will Abandon Sites Not Optimized For Mobile
vs
WPROMOTE HOLIDAY PLAYBOOKHow To Own & Win The Biggest Digital Holiday Of ALL Time
Spend heavily on Facebook; every fifth page load in the United States is
Facebook! The holidays are one of the few times during the year that social
is actually e�ective, so make use of it.
[email protected] ©2014—All Information in This Document is Copyright Protected and the Property of Wpromote Inc.
Please feel free to contact us with any questions, comments, or feedback!
1.866.977.6668 plus.google.com/+Wpromote
facebook.com/wpromote
+ linkedin.com/wpromote
twitter.com/wpromote
Use paid content distribution to get on your fans’ news feeds
Create similar/lookalike customer lists and target them with direct
news feed ads
Use Facebook’s Custom Audiences feature to narrowly segment
your fans and target them with very specific messaging
Leverage Facebook retargeting and Facebook advertising
Facebook:
Customers who have just bought have a very high likelihood of buying again, so use the Thank You For Your
Purchase or Confirmation Page to drive repeat purchases. Put an overlay on the purchase page that leads to a new
section of the site or a new deal as a reward for their purchase. Build out a separate landing page for it and ensure
the deal includes free shipping and recently viewed items.
Purchase Page:
Email one to two times a day starting the Monday before Black Friday
Remind people to come to the site with teasers and sneak peeks
Use di�erent, catchy subject lines
Resend to recipients who don’t open emails, or who did but didn’t convert
Email ALL contacts, including inactive or dormant customers
Build a massive email list before the holiday with many di�erent email
capture mechanisms
Every tip and trick in this paper is a tactic that can be put into play on your website and in your campaigns right now. So get out there and get ready to win the biggest digital holiday of all time!
Email:
Spend Heavily On Facebook
Send 1 Or 2 Emails Daily Near Holidays