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Document of The World Bank FOR OFFICIAL USE ONLY Report No: PAD974 INTERNATIONAL BANK FOR RECONSTRUCTION AND DEVELOPMENT PROJECT APPRAISAL DOCUMENT ON A PROPOSED LOAN IN THE AMOUNT OF US$45 MILLION TO THE REPUBLIC OF GUATEMALA FOR AN URBAN INFRASTRUCTURE AND VIOLENCE PREVENTION PROJECT December 12, 2016 Social, Urban, Rural and Resilience Global Practice Latin America and the Caribbean Region This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank authorization. Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized

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Page 1: World Bank Documentdocuments.worldbank.org/curated/en/...Schedule 2, Section II.A.1. The Borrower, through the CIV-FSS, shall monitor and evaluate the progress of the Project and prepare

Document of

The World Bank

FOR OFFICIAL USE ONLY

Report No: PAD974

INTERNATIONAL BANK FOR RECONSTRUCTION AND DEVELOPMENT

PROJECT APPRAISAL DOCUMENT

ON A

PROPOSED LOAN

IN THE AMOUNT OF US$45 MILLION

TO THE

REPUBLIC OF GUATEMALA

FOR AN

URBAN INFRASTRUCTURE AND VIOLENCE PREVENTION PROJECT

December 12, 2016

Social, Urban, Rural and Resilience Global Practice

Latin America and the Caribbean Region

This document has a restricted distribution and may be used by recipients only in the

performance of their official duties. Its contents may not otherwise be disclosed without World

Bank authorization.

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Page 2: World Bank Documentdocuments.worldbank.org/curated/en/...Schedule 2, Section II.A.1. The Borrower, through the CIV-FSS, shall monitor and evaluate the progress of the Project and prepare

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CURRENCY EQUIVALENTS

(Exchange Rate Effective November 30, 2016)

Currency Unit = Guatemalan Quetzales (GTQ)

GTQ 7.51 = US$1

FISCAL YEAR

January 1 – December 31

ABBREVIATIONS AND ACRONYMS

AECID Spanish Agency for International Cooperation (Agencia Española de

Cooperación Internacional para el Desarrollo)

CIV Ministry of Communications, Infrastructure and Housing (Ministerio de

Comunicaciones, Infraestructura y Vivienda)

COCODES Community Development Councils (Consejos Comunitarios de Desarrollo)

CODEDES Departmental Development Councils (Consejos Departamentales de Desarrollo)

COMUDES Municipal Development Councils (Consejos Municipales de Desarrollo)

EMG Environmental Management Guidelines

ESMF Environmental and Social Management Framework

FAP Fiduciary Action Plan

FM Financial Management

FSS Social Solidarity Fund (Fondo Social de Solidaridad)

GCMA Guatemala City Metropolitan Area

GDP Gross Domestic Product

GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit

GRS Grievance Redress Service

IBRD International Bank for Reconstruction and Development

LAC Latin America and the Caribbean

MARN Ministry of Environment and Natural Resources (Ministerio de Ambiente y

Recursos Naturales)

M&E Monitoring and Evaluation

MGCS Mancomunidad Gran Ciudad del Sur

MINGOB Interior Ministry (Ministerio de Gobernación)

NVCP National Violence and Crime Prevention Policy

OM Operations Manual

PDO Project Development Objective

PIU Project Implementation Unit

PPVICG Participatory Planning for Vulnerable and Indigenous Communities Guideline

RAP Resettlement Action Plan

RPF Resettlement Planning Framework

SEGEPLAN Secretariat for Planning and Programming of the Presidency (Secretaría de

Planificación y Planeación de la Presidencia)

SICOIN Integrated Accounting System (Sistema de Contabilidad Integrada)

US United States

USAID United States Agency for International Development

UNDP United Nations Development Programme

VMP Vice Ministry of Prevention

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Regional Vice President: Jorge Familiar

Country Director: J. Humberto Lopez

Senior Global Practice Director: Ede Jorge Ijjasz-Vasquez

Practice Manager: Ming Zhang

Task Team Leader: Augustin Maria

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GUATEMALA

Urban Infrastructure and Violence Prevention Project (P143495)

TABLE OF CONTENTS

Page

I. STRATEGIC CONTEXT .................................................................................................1

A. Country Context ................................................................................................................. 1

B. Sectoral and Institutional Context ...................................................................................... 2

C. Higher Level Objectives to which the Project Contributes ............................................... 4

II. PROJECT DEVELOPMENT OBJECTIVE ..................................................................5

A. PDO.................................................................................................................................... 5

B. Project Beneficiaries .......................................................................................................... 5

C. PDO Level Results Indicators ............................................................................................ 5

III. PROJECT DESCRIPTION ..............................................................................................6

A. Project Components ........................................................................................................... 6

B. Project Financing ............................................................................................................... 9

C. Lessons Learned and Reflected in the Project Design ..................................................... 10

IV. IMPLEMENTATION .....................................................................................................10

A. Institutional and Implementation Arrangements ............................................................. 10

B. Results Monitoring and Evaluation ................................................................................. 11

C. Sustainability.................................................................................................................... 12

V. KEY RISKS ......................................................................................................................12

A. Overall Risk Rating and Explanation of Key Risks......................................................... 12

VI. APPRAISAL SUMMARY ..............................................................................................13

A. Economic and Financial Analysis .................................................................................... 13

B. Technical .......................................................................................................................... 14

C. Financial Management ..................................................................................................... 14

D. Procurement ..................................................................................................................... 14

E. Social (including Safeguards) .......................................................................................... 15

F. Environment (including Safeguards) ............................................................................... 16

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Annex 1: Results Framework and Monitoring .........................................................................18

Annex 2: Detailed Project Description .......................................................................................21

Annex 3: Implementation Arrangements ..................................................................................29

Annex 4: Implementation Support Plan ....................................................................................46

Annex 5: Crime and Violence Prevention Context ...................................................................49

Annex 6: Economic Analysis .......................................................................................................55

Annex 7: Map of Proposed Project Areas .................................................................................61

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PAD DATA SHEET

Guatemala

Urban Infrastructure and Violence Prevention Project (P143495)

PROJECT APPRAISAL DOCUMENT

LATIN AMERICA AND CARIBBEAN

Social, Urban, Rural and Resilience Global Practice

Report No.: PAD974

Basic Information

Project ID EA Category Team Leader(s)

P143495 B - Partial Assessment Augustin Maria

Lending Instrument Fragile and/or Capacity Constraints [ ]

Investment Project Financing Financial Intermediaries [ ]

Series of Projects [ ]

Project Implementation Start Date Project Implementation End Date

30-Jul-2017 30-Jul-2023

Expected Effectiveness Date Expected Closing Date

30-Jul-2017 30-Jul-2023

Joint IFC

No

Practice

Manager/Manager

Senior Global Practice

Director Country Director Regional Vice President

Ming Zhang Ede Jorge Ijjasz-

Vasquez J. Humberto Lopez Jorge Familiar

Borrower: Republic of Guatemala

Project Financing Data(in US$, millions)

[ X ] Loan [ ] IDA

Grant

[ ] Guarantee

[ ] Credit [ ] Grant [ ] Other

Total Project Cost: 45.00 Total Bank Financing: 45.00

Financing Gap: 0.00

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Financing Source Amount

Borrower 0.00

International Bank for Reconstruction and

Development

45.00

Total 45.00

Expected Disbursements (in US$, millions)

Fiscal Year 2017 2018 2019 2020 2021 2022 2023

Annual 0.5 2 9 9.5 9.5 9.5 5

Cumulative 0.5 2.5 11.5 21 30.5 40 45

Institutional Data

Practice Area (Lead)

Social, Urban, Rural and Resilience Global Practice

Contributing Practice Areas

Cross Cutting Topics

[ ] Climate Change

[ X ] Fragile, Conflict & Violence

[ ] Gender

[ ] Jobs

[ ] Public Private Partnership

Sectors / Climate Change

Sector (Maximum 5 and total % must equal 100)

Major Sector Sector % Adaptation Co-

benefits %

Mitigation Co-

benefits %

Public Administration, Law, and

Justice

Sub-national

government

administration

100 10% 0%

Total 100

I certify that there is no Adaptation and Mitigation Climate Change Co-benefits information

applicable to this Project.

Themes

Theme (Maximum 5 and total % must equal 100)

Major theme Theme %

Urban development Urban services and housing for

the poor

70

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Social dev/gender/inclusion Other social development 30

Total 100

Proposed Development Objective(s)

The Project Development Objective (PDO) is to increase access to basic urban infrastructure and services and

mitigate key risk factors of crime and violence in selected communities.

Components

Component Name Cost (US$, millions)

Integrated Package of Small-Scale Urban Infrastructure and

Violence Prevention Interventions

36.1

Technical Assistance for Capacity Building 4.3

Project Management, Monitoring and Evaluation 4.5

Systematic Operations Risk- Rating Tool (SORT)

Risk Category Rating

1. Political and Governance High

2. Macroeconomic Moderate

3. Sector Strategies and Policies Moderate

4. Technical Design of Project or Program Substantial

5. Institutional Capacity for Implementation and Sustainability High

6. Fiduciary Substantial

7. Environment and Social Substantial

8. Stakeholders Substantial

OVERALL Substantial

Compliance

Policy

Does the Project depart from the CAS in content or in other

significant respects?

Yes [ ] No [ X ]

Does the Project require any waivers of Bank policies? Yes [ ] No [ X ]

Have these been approved by Bank management? Yes [ ] No [ X ]

Is approval for any policy waiver sought from the Board? Yes [ ] No [ X ]

Does the Project meet the Regional criteria for readiness for

implementation?

Yes [ X ] No [ ]

Safeguard Policies Triggered by the Project Yes No

Environmental Assessment OP/BP 4.01 X

Natural Habitats OP/BP 4.04 X

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Forests OP/BP 4.36 X

Pest Management OP 4.09 X

Physical Cultural Resources OP/BP 4.11 X

Indigenous Peoples OP/BP 4.10 X

Involuntary Resettlement OP/BP 4.12 X

Safety of Dams OP/BP 4.37 X

Projects on International Waterways OP/BP 7.50 X

Projects in Disputed Areas OP/BP 7.60 X

Legal Covenants

Name Recurrent Due Date Frequency

Project Implementation Unit No 3 months after

effectiveness

N/A

Description of Covenant

Schedule 2, Section I.A.1. The Borrower, through the CIV-FSS, shall: (a) establish, and thereafter operate and

maintain throughout Project implementation, a PIU; and (b) select and appoint, at least, a procurement

specialist and FM specialist for the PIU.

Subproject Agreements No Before the

implementatio

n of any

subproject in a

Selected

Community

within a

Participating

Municipality

N/A

Description of Covenant

Schedule 2, Section I.D.1. To facilitate the carrying out of each Subproject, and before the implementation of

any Subproject in a Selected Community within a Participating Municipality Borrower, through CIV-FSS,

shall enter into an agreement with said Participating Municipality and MGCS (the “Subproject Agreement”),

under terms and conditions approved by the Bank.

Technical Committee No No later than

one month

after the

Effective Date

N/A

Description of Covenant

Schedule 2, Section I.E.1. To facilitate the carrying out of the Project activities, no later than one (1) month

after the Effective Date, the Borrower, through the CIV-FSS, shall establish and thereafter maintain

throughout Project implementation, a technical committee (the “Technical Committee”) with functions and

responsibilities acceptable to the Bank, comprised of the PIU’s Project coordinator, and representatives of

MGCS and MINGOB, all under terms of reference acceptable to the Bank and set forth in the Operations

Manual.

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Evaluation Committee No No later than 3

months after

the Effective

Date

N/A

Description of Covenant

Schedule 2, Section I.E.2. To facilitate the carrying out of the activities under Part 1(a) of the Project, no later

than three (3) months after the Effective Date, the Borrower, through the CIV-FSS, shall establish and

thereafter maintain throughout Project implementation, an evaluation committee (the “Evaluation

Committee”), with functions and responsibilities acceptable to the Bank, comprised by representatives from

the PIU, MGCS, MINGOB and each of the Participating Municipalities, all under terms of reference

acceptable to the Bank and set forth in the Operations Manual.

Operations Manual Yes N/A Throughout implementation

Description of Covenant

Schedule 2, Section I.F.1. The Borrower, through the CIV-FSS, shall carry out the Project in accordance with

a manual acceptable to the Bank (Operations Manual).

Anti-Corruption Yes N/A Throughout implementation

Description of Covenant

Schedule 2, Section I.G.1. The Borrower, through the CIV-FSS, shall carry out the Project in accordance with

the provisions of the Anti-Corruption Guidelines.

Safeguards Yes N/A Throughout implementation

Description of Covenant

Schedule 2, Section I.H.1. The Borrower, through the CIV-FSS, shall carry out the Project in accordance with

the EMF, RPF and IPPF.

Project reports Yes No later than

45 days after

the end of the

period (one

calendar

semester)

covered by

each report

Every calendar semester

Description of Covenant

Schedule 2, Section II.A.1. The Borrower, through the CIV-FSS, shall monitor and evaluate the progress of

the Project and prepare Project Reports in accordance with the provisions of Section 5.08 of the General

Conditions and on the basis of the Project indicators set forth in the Operations Manual.

Interim Unaudited Financial Reports Yes After the end

of each

calendar

semester, or

such later date

as the Bank

shall agree.

Every calendar semester

Description of Covenant

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Schedule 2, Section II.B.2. The Borrower, through the CIV-FSS, shall prepare and furnish to the Bank as part

of the Project Reports after the end of each calendar semester, or such later date as the Bank shall agree,

interim unaudited financial reports for the Project covering the pertinent semester, in form and substance

satisfactory to the Bank.

Audit of the Financial Statements Yes No later than 6

months after

the end of each

fiscal year of

the Borrower

Every fiscal year

Description of Covenant

Schedule 2, Section II.B.3. The Borrower, through the CIV-FSS, shall have the Financial Statements audited

and made publicly available in accordance with the provisions of Section 5.09 (b) of the General Conditions.

Each audit of the Financial Statements shall cover the period of one fiscal year of the Borrower, or any other

period acceptable to the Bank. The audited Financial Statements for each such period shall be furnished to the

Bank not later than six months after the end of such period.

Hiring of external auditors No No later than 6

months after

the Effective

Date

N/A

Description of Covenant

Schedule 2, Section V.a. No later than six (6) months after the Effective Date, submit evidence to the Bank’s

satisfaction of the selection and hiring of external auditors, under terms of reference and with qualification

and experience satisfactory to the Bank, and pursuant to the terms and conditions of this Agreement

Update of Procurement Plan No No later than 3

months after

the Effective

Date

N/A

Description of Covenant

Schedule 2, Section V.b. No later than three (3) months after the Effective Date, update the Procurement Plan

into any system recommended by the Bank to the Borrower.

Conditions

Source Of Fund Name Type

IBRD Inter Institutional Agreement Effectiveness

Description of Condition

The Inter Institutional Agreement has been duly executed by the parties thereto.

Source Of Fund Name Type

IBRD Inter Institutional Arrangement Effectiveness

Description of Condition

The Inter Institutional Arrangement has been duly executed by the parties thereto.

Team Composition

Bank Staff

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Name Role Title Specialization Unit

Augustin Maria Team Leader (ADM

Responsible)

Sr Urban

Spec.

Urban Development GSU10

Luis Miguel Triveno

Chan Jan

Team Member Urban

Developmen

t Specialist

Ana I. Aguilera Team Member Urban

Developmen

t Specialist

Urban Development GSU10

Gabriela Grinsteins Legal Counsel Counsel Legal LEGLE

Monica Lehnhoff Procurement Specialist

(ADM Responsible)

Procurement

Specialist

Procurement GGO04

Lourdes Consuelo

Linares Loza

Financial Management

Specialist

Sr Financial

Management

Specialist

Financial

Management

GGO22

Angelica Nunez del

Campo

Team Member Sr Urban

Spec.

Urban Development GSU10

Elena Segura Labadia Team Member Senior

Counsel

Counsel LEGLE

Marisa Garcia Lozano Team Member Consultant Urban Development GSU10

Jimena Garrote Counsel Senior

Counsel

Counsel LEGLE

Joan Helen Serra

Hoffman

Team Member Senior

Social

Developmen

t Specialist

GSU04

Marco Antonio

Zambrano Chavez

Safeguards Specialist Environment

al Specialist

Environmental

Safeguards

GEN04

Chloe Fevre Team Member Senior

Social

Developmen

t Specialist

Social Development GSU04

Margarita Puerto

Gomez

Team Member Social

Developmen

t Specialist

Crime and Violence

Prevention

GSU07

Maria Virginia

Hormazabal

Team Member Finance

Officer

Disbursements WFALN

Martin Henry Lenihan Safeguards Specialist Senior

Social

Developmen

t Specialist

Social Safeguards GSU04

Nancy Chaarani Meza Team Member Disaster Operations GSU10

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Risk

Management

Specialist

Perla Rocio Calidonio

Aguilar

Team Member Consultant GSU04

Jessica Grisanti Team Member Consultant GSU10

Patricia M. Acevedo Team Member Program

Assistant

Team Assistant GSU10

Extended Team

Name Title Office Phone Location

Locations

Country First Administrative

Division

Location

Guatemala Guatemala Department Municipality of Mixco

Guatemala Guatemala Department Municipality of Amatitlán

Guatemala Guatemala Department Municipality of Villa Nueva

Guatemala Guatemala Department Municipality of San Miguel Petapa

Guatemala Guatemala Department Municipality of Santa Catarina Pinula

Guatemala Guatemala Department Municipality of Villa Canales

Consultants (Will be disclosed in the Monthly Operational Summary)

Consultants Required? Consultants will be required

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1

I. STRATEGIC CONTEXT

A. Country Context

1. Guatemala, with the largest population in Central America, is a lower middle-

income country in the process of transitioning from a predominantly rural to a more

urban, services-oriented economy. In the aftermath of the 2009 global economic slowdown and

natural disasters in 2010 and 2011,1 Guatemala’s national economy has stabilized, with a modest

3.4 percent average growth rate between 2000 and 2015,2 slightly above the Latin American and

Caribbean (LAC) average of 3.2 percent. Factor accumulation (labor and capital) has been the

main driver of GDP growth, stemming primarily from a growing working-age population and

high labor force participation, rather than increases in labor productivity. Other factors impacting

the growth of the economy are the expansion in agricultural exports, a growing services sector

(particularly financial services), and high private consumption (accounting for over 80 percent of

GDP).

2. Despite improvements in macroeconomic stability over the past decade, Guatemala

remains one of the poorest countries in LAC and sustaining progress in poverty reduction

is an ongoing challenge. Using a US$4 per day poverty line, Guatemala’s poverty rate increased

from 53 percent in 2006 to 60 percent in 2014, while extreme poverty (using a US$2.5 per day

poverty line) rose from 33 percent to 37 percent. Moreover, shared prosperity was very

limited: for the 2000-2014 period, the poorest 40 percent experienced a decline in income. In

contrast to LAC, the size of Guatemala’s middle class shrunk from 13.2 percent to 9.4 percent

during those same years. Access to basic services remains modest and unequal, limiting the

universe of economic opportunities for the most vulnerable.

3. Poverty is increasingly an urban problem. While extreme poverty is most concentrated

in rural areas and among indigenous populations, more than 40 percent of Guatemala’s urbanites

live in slums. The concentration of extreme poor in urban areas increased from 7 percent in 2000

to 24 percent in 2014. Urbanites became a majority in Guatemala in 2012, a trend expected to

accelerate, as the country’s urbanization rate converges towards the regional average.3 Rural to

urban migration has been fed by the country’s more than three decade long civil war, natural

disasters, and the attraction of better labor opportunities and higher standards of living in urban

areas. As migrants have moved towards the Guatemala City Metropolitan Area (GCMA), they

have found few options in the formal housing sector and have instead built informal settlements

in the urban periphery, many of which lack basic public services and are poorly connected to

jobs and economic activities. Municipalities, which are responsible for providing basic public

services, such as water, sanitation, road management, and public safety, have strained to keep

pace with demand and struggled to create the conditions to generate economic prosperity. Given

1 Natural hazards in Guatemala during these years include: eruption of the Pacaya volcano (May 2010), Tropical

Storm Agatha (May 2010), a 5.8 magnitude earthquake (September 2011), and heavy floods (October 2011). 2 World Bank. 2016. Systematic Country Diagnostic: Guatemala, Closing Gaps to Generate a More Inclusive

Growth. 3 LAC has an average urbanization rate of 80 percent, but Central America’s rate is much lower at 56 percent in

2010, as reported in the United Nations report: The State of Latin American and Caribbean Cities 2012.

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that Guatemala’s urban population is projected to grow rapidly,4 the number of poor people

living in these vulnerable, peripheral communities will inevitably grow as well.

4. Guatemala struggles with high levels of crime and violence, which impose a heavy

burden on the country’s development. These high levels are among the key constraints to

investments, productivity, and security of people and property. The economic cost of crime is

high, accounting for 7.7 percent of GDP in 2011,5 11.3 percent in 2013,

6 and 10 percent in

2014.7

5. Guatemala experienced a decrease in homicide rates from 2009–2011, despite a

marked increase in Central America’s Northern Triangle. Although there was a slight

increase in 2012 when the rate reached 39.9 per 100,000 people,8 the national murder rate

declined overall from 46.4 in 2009 to 29.5 per 100,000 people in 2015,9 a rate that remains above

the LAC average and three times as high as the world average. High robbery victimization,

increased incidence of sexually related crimes, kidnappings, and gender-based violence have also

contributed to the magnitude of the problem.10

In 2015, 615 claims of sexual assault were

reported to the police compared to 385 in 2008. In contrast, claims of victimization from

domestic violence reported to police decreased from 2,050 in 2008 to 1,861 in 2015.10

6. A disproportionate share of the victims, perpetrators, and populations at risk of

violence are concentrated in poor urban settlements.11

These precarious settlements lack

access to urban services and economic opportunities and are characterized by low community

cohesion and low social capital—factors that make them more vulnerable to various forms of

crime and violence. High residential instability (due to natural disasters, migration and violence

itself), family disintegration, and low interpersonal trust combine to weaken the capacity of these

communities to act collectively to improve their living conditions and manage internal conflicts.

B. Sectoral and Institutional Context

7. GCMA12

has the highest concentration of poor people per square kilometer. With a

population of 3.2 million or 21 percent of the country,13

GCMA concentrates 60 percent of the

4 The urban population is projected to increase from 8.1 million to 21.1 million by 2050. (United Nations . 2014 .

World Urbanization Prospects: The 2014 Revision) 5 World Bank. 2011. Crime and Violence in Central America: A Development Challenge.

6 Fundesa. 2014. El costo de contener la violencia en Guatemala.

7 Institute for Economics and Peace. 2015. Global Peace Index 2015: Measuring Peace, its Causes and its

Economic Value. Sydney: Institute for Economics and Peace. 8 https://www.wilsoncenter.org/sites/default/files/FINAL%20PDF_CARSI%20REPORT_0.pdf

9 United Nations Office on Drugs and Crime. 2013. “Global Study on Homicide. Trends, Context, Data.” Vienna:

United Nations Office on Drugs and Crime. 10

A 2011 Latin American Public Opinion Project victimization survey showed that Guatemala has overall

victimization rates (measuring crime without specifying its type) higher than the regional average. 11

About 50 percent of the country’s violent deaths are concentrated in 5 percent of municipalities, and homicide

rates are nearly three times greater in Guatemala City than the national average. 12

Because there is no official Government definition of the GCMA, GCMA is defined here as the Guatemala

Department, which comprises 17 municipalities, including Guatemala City and the Mancomunidad del Sur.

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country’s industry and generates 60 percent of the national GDP, making it the strongest

economic region in Guatemala—but also home to the largest proportion of poor citizens. This

imbalance is common in many LAC capitals where rising urbanization has led to economic

prosperity within central districts, and high poverty levels and vulnerability in the outskirts.

GCMA’s growth has manifested horizontally without increases in density, resulting in the sprawl

and growth of peri-urban areas. Indeed, most of GCMA’s population growth is expected to occur

in the municipalities south of the City, which traditionally have had less technical and financial

capacities to plan for and respond to the increased demand for basic services.

8. Limited capacity for urban planning and management amongst municipalities along

the urban periphery has resulted in inequitable levels of access to public services and

increased vulnerability to crime. In 2010, the Secretariat for Planning and Programming of the

Presidency (Secretaría de Planificación y Planeación de la Presidencia, SEGEPLAN) estimated

that between 27,000–45,000 families in GCMA live in informal settlements, where improvised

housing is often built on steep slopes. These households have, on average, six family members,

low educational levels (less than middle school), and low participation by heads of household in

the labor market. Community and family instability due to displacement, migration, and

deprivation have eroded the social fabric and lowered their capacity to deal with external

stresses. Service coverage of these settlements varies: 34 percent of households have access to

water only through a community meter, and roughly 60 percent lack solid waste collection

services and therefore dispose trash in vacant lots, riverbeds, patios, and/or by burning.14

These

conditions—of accelerated urban growth, poverty, insufficient access to public services and low

community cohesion—have made these peri-urban poor communities more vulnerable to urban

violence. Over 39 percent of reported homicides15

between 2003 and 2013 occurred within

GCMA, which represents about 17 percent of the population.16

9. In late 2012, six municipalities south of GCMA formed the Mancomunidad Gran

Ciudad del Sur (MGCS) in a joint effort to address common urban management challenges

and improve the living conditions of the urban poor. Mancomunidades have traditionally

been formed to implement local economic development initiatives and/or infrastructure projects

with a supra-municipal scope. The MGCS municipalities of Mixco, Amatitlán, Villa Nueva, San

Miguel Petapa, Santa Catarina Pinula, and Villa Canales face similar challenges, including: (a)

high rates of population growth resulting in rapid formation of informal settlements; (b) low

coverage of basic services (sanitation coverage varies between 47 percent and 91 percent, and

only 35 percent of total waste is systematically collected); (c) high proportion of the population

in at-risk areas (steep slopes) and subject to natural disasters; (d) high levels of congestion on the

main roads connecting the neighborhoods to downtown Guatemala City; and (e) increased

13

Population estimates from the National Institute of Statistics based on 2002 Census.

http://www.ine.gob.gt/np/poblacion/ 14

In contrast, according to SEGEPLAN, 71 percent of the Department of Guatemala receives trash collection

services. 15

Data from the National Civil Policy 2012. 16

National Institute of Statistics in 2011.

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criminal activity.17

These six municipalities comprised 48 percent of GCMA’s population in

2013.

10. Within these municipalities, pockets of informal communities exist that are

characterized by deep levels of poverty and high social and economic vulnerability. While

homicides remain the most common indicator of violence, other risk factors for violence are

prevalent in these municipalities. Examples of such risk factors include lack of social cohesion,

lack of opportunities to develop and apply skills, lack of recreational opportunities, deteriorated

or abandoned public spaces, and a perception of lack of state presence.

11. The Government has prioritized citizen security, violence prevention, and peaceful

co-existence over the last five years. In 2014, the Interior Ministry (Ministerio de Gobernación,

MINGOB) through the Vice Ministry of Prevention (VMP) launched the National Violence and

Crime Prevention (NVCP) Policy to address major risk factors of violence, such as youth

unemployment, domestic violence, single parent households, and child maltreatment. A

subsequent executive order established functions across line ministries for the operationalization

of the NVCP and is still active. In this context, local governments are instrumental actors in

planning and managing the policy at the territorial level, and coordinating with community

leaders and stakeholders through existing engagement mechanisms. Accordingly, the VMP sees

the operationalization of the NVCP Policy in the MGCS as an opportunity to pilot and validate

this community-based model for violence prevention. Piloting this in the largest metropolitan

area of Guatemala and documenting this operational learning will benefit the VMP in scaling up

the proposed intervention at the national level in the future.

C. Higher Level Objectives to which the Project Contributes

13. The proposed Project contributes to the World Bank’s defined goals to end extreme

poverty globally within a generation, and promote shared prosperity in the poorer

segments of society. The Project will be implemented in some of the country’s poorest, fast-

growing urban slums, directly benefiting populations in the bottom 40 percent. A sustainable

path toward ending extreme poverty and promoting shared prosperity in Guatemala will require

creating an inclusive society, with institutions and processes that empower local communities

and promote accountability. Relying on growth alone will not be enough: a range of actions from

policies to well-designed interventions will be essential to break the cycle of intergenerational

poverty.

14. The proposed Project seeks to respond to some of the critical development

challenges outlined in the Systematic Country Diagnostic for Guatemala18

, such as high

levels of crime and violence and growing urbanization. Rapid and unplanned urbanization

will put further pressure on the already strained public services, such as security, transportation,

17

For example, three of the six municipalities of the MGCS are among the top five municipalities within GCMA

with the highest homicide rates in 2012. From 2003 to 2012, Amatitlán had the highest murder rate within the

MGCS of 91.5 per 100,000 inhabitants, followed by Villa Canales (78.6) and Mixco (70.4). 18

World Bank, 2016, Guatemala - Closing gaps to generate more inclusive growth : systematic country diagnostic.

Systematic Country Diagnostic

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water, sanitation, or waste treatment capabilities. Moreover, high levels of crime and violence

have emerged as a new threat to inclusive development as they limit opportunities for

individuals, decrease incentives for private investment and job creation, and undermine victims’

perception of state institutions. The Project is also aligned with the World Bank Group’s

Country Partnership Framework for Guatemala for FY2017-2020 (Report No. 103738-GT)

discussed by the Executive Directors on November 17, 2016, which seeks to foster social

inclusion, including by increasing access to basic services and infrastructure for the most

vulnerable, and address bottlenecks to growth, including by expanding infrastructure.

15. The proposed Project will be implemented in close coordination with other World

Bank Group-financed projects and complementary operations financed by development

partners. Implementation will also be coordinated with a US$1.2 million reimbursable technical

assistance for the preparation of basic infrastructure packages in selected communities to the

MGCS from the Inter-American Development Bank (IDB) and with key donors involved in

violence prevention, such as the United Nations Development Programme (UNDP), the United

States Agency for International Development (USAID), the German Agency for International

Cooperation (Deutsche Gesellschaft für Internationale Zusammenarbeit, GIZ), and the Spanish

Agency for International Cooperation (Agencia Española de Cooperación Internacional para el

Desarrollo, AECID).

II. PROJECT DEVELOPMENT OBJECTIVE (PDO)

A. PDO

16. The PDO is to increase access to basic urban infrastructure and services and

mitigate key risk factors of crime and violence in selected communities.

B. Project Beneficiaries

19. Direct beneficiaries include (a) residents of selected19

poor urban neighborhoods

with high levels of crime and violence and low levels of service provision; and (b) the six

participating municipalities of the MGCS. The proposed Project will indirectly benefit

national agencies tasked with addressing urban planning and crime and violence prevention, such

as SEGEPLAN and MINGOB. Beneficiary feedback during Project Implementation will be

collected, recorded and reported, including through the PDO level indicator on perception of

safety described below.

C. PDO Level Results Indicators

18. Achievement of the PDO will be measured through the following indicators:

People in urban areas provided with access to ‘improved sanitation’ under the Project

(number) (core indicator);

People in urban areas provided with access to ‘improved water sources’ under the Project

(number) (core indicator);

19

The selection process is outlined in Annex 2.

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Direct Project beneficiaries of improved urban services in selected urban communities

(number), of which female (percentage); and

Increase in the perception of safety by the residents of selected urban communities

(percentage).

III. PROJECT DESCRIPTION

20. An overarching premise for the proposed Project is that social inclusion of poor and

vulnerable urban communities requires a multi-pronged strategy. First, the Project should

engage community residents through a well-crafted community mobilization process that builds

on the institutional foundations provided by the existing Community Development Councils

(Consejos Comunitarios de Desarrollo, COCODES).20

Second, the Project will contribute to the

improvement of basic living conditions in these communities through the provision of

infrastructure and services that: (a) satisfy basic needs (for example, for potable water, sanitation,

and paved roads); (b) enable provision of social and economic services to vulnerable groups (for

example, community centers); and/or (c) reduce risks for crime and violence and natural hazards

through safer and more resilient built environments. Third, the Project will provide social and

economic opportunities for individuals and families to reduce their vulnerability to crime and

violence, natural disasters, and poverty.

21. Given the lack of reliable baseline data on the general characteristics of the

communities within the MGCS, Component 1 will finance a data collection survey and

mapping exercise in Phase 1 to build a baseline of knowledge about the potentially eligible

communities. This data includes, for example, housing data, socio-demographic characteristics,

and crime and violence risk factors. This Phase will also finance one pilot integrated package in

each of the six municipalities, to enable the Project to gain experience in implementing an

integrated package of urban infrastructure and social services investments at the community

level. Phase 1 will be carried out during the first 18 months of the Project, and the World Bank

will perform a technical review the first six packages before their implementation. Drawing upon

analyses and lessons learned from the inception phase, the Project will then finance integrated

packages of urban and social services and implement them through a community mobilization

process.

A. Project Components

22. The proposed Project will finance three Components, to be implemented over six

years.

Component 1 – Integrated Package of Small-Scale Urban Infrastructure and Violence

Prevention Interventions (US$36.1 million):

20

Guatemala has a well-established structure for citizen participation in local government decision-making and

development planning: its system of Development Councils (COCODES) and Municipal Development Councils

(Consejos Municipales de Desarrollo, COMUDES).

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23. This Component will finance the identification, preparation and execution of

integrated packages of small-scale infrastructure and crime and violence prevention

activities.21

This includes (a) carrying out of technical assistance, capacity building and

community mobilization activities to support the identification and preparation of subprojects in

selected communities; (b) carrying out of small-scale infrastructure investments and/or

prevention activities (Subprojects) in the territory of the urban or peri-urban (mixto) selected

communities.

24. Communities in which the integrated packages will be implemented will be

identified based on calls for proposals. This will start with the inception phase consisting in the

identification and design of the first six integrated packages mentioned in the previous section,

and continue into the main implementation phase, until all Component resources have been

allocated. The communities where the six sub-projects will be implemented during the inception

phase will be defined based on the prioritization criteria agreed between the Project

Implementation Unit (PIU) within the Social Solidarity Fund (Fondo Social de Solidaridad,

FSS), MGCS, MINGOB, and the World Bank. During the main implementation phase, the

Project will support a demand-driven approach whereby eligible communities will present

proposals for participation in the Project.

25. Eligible communities must: (a) be primarily urban or peri-urban with high

population density;22

(b) have a functioning COCODES; and (c) be located on either public

land, land demonstrably owned by that community, or land that is in the process of

becoming regularized. The Project will not fund investments on illegally occupied land that is

privately owned, or investments that fall under legal restrictions with respect to public

investment in the respective area.23

After a shortlist of eligible communities has been identified,

those eligible communities will be invited to present proposals through their respective

COCODES. Communities will benefit from information sessions on the preparation of these

proposals as well as for identification of their local infrastructure needs, the main drivers of risk

for crime and violence, and community priorities. Each community will prepare a proposal for

participation in the Project that should provide evidence of effective community organization and

a preliminary identification of needs.

26. Submitted proposals will be reviewed by an Evaluation Committee, including

representatives of the PIU, MGCS, MINGOB and the planning directors of the six

municipalities. Various rounds of proposal evaluation may take place over the course of the

Project. The composition of the Evaluation Committee and processes for selection of proposals

for financing are described in the Operations Manual (OM). In addition to the quantitative

criteria, the Evaluation Committee will conduct field assessments and focus interventions on

sub-neighborhoods where poverty, poor services, and high risk for crime and violence are

concentrated. Selection criteria will include, among others, total expected beneficiaries;

21

For a list of possible interventions, please see Annex 2. 22

To be defined on the basis of the survey results. 23

Specifically, the investments financed under the integrated packages will have to comply with applicable national

legislation regulating public investment in areas exposed to natural disasters such as Governmental Agreement 179-

2001, which identified high risk areas in the Amatitlàn, Villalobos and Michatoya basins.

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percentage of the community without access to public services, including piped water, sanitation,

solid waste collection, public lighting, public recreation spaces and/or community centers; and

percentage of the community characterized by known risk factors for crime and violence, such as

single-parent households, unemployed dropout youths, homicide rate, and rate of physical

assaults.

27. Following the selection of proposals to be financed, a process of prioritization of

interventions will take place in each selected community. Under the guidance of the VMP of

MINGOB and with the participation of the MGCS and participating municipalities, the PIU will

coordinate the application of the Community-based Violence Prevention Methodology adapted

for the Project for the identification and prioritization of urban infrastructure and crime and

violence prevention interventions to be financed under each integrated package. Under this

Component, the Project will finance expenses related to the VMP’s support to the application of

this methodology in the selected communities, including: (a) providing guidance and training

tools for the application of the community-based model for violence prevention, including focus

groups and exploratory walks; (b) developing diagnostic and participatory planning tools to

identify violence prevention interventions to be included as part of the integrated packages; (c)

providing equipment and technical assistance to the VMP to enhance coordination with local

stakeholders; and (d) reproducing and disseminating educational and communications materials

related to the strategic pillars of the NCVP Policy, including the prevention of armed violence,

violence against women, children, and youth, and road violence and accidents.

28. Within each round, the works identified by the selected communities will be

packaged and procured through a small number of contracts to simplify implementation,

which will be carried out with community supervision and monitoring. Social and capacity

building interventions will be provided in coordination with the infrastructure works and other

agencies and/or ministries. Each package is expected to cost between US$1 million and US$1.2

million, including design and supervision.

29. Component 1 may also finance the acquisition of land and provision of

compensation as needed (including cash compensation and other assistance paid for involuntary

resettlement) related to the implementation of the relevant resettlement plans under the Project’s

Resettlement Policy Framework (RPF). The request to finance land expenditures and

resettlement compensation with Loan proceeds was approved by the World Bank in April 2014.

Component 2 – Technical Assistance for Capacity Building (US$4.3 million):

30. This Component seeks to strengthen the institutional capacity of MINGOB, CIV-

FSS, the MGCS, and participating municipalities (through MGCS). It will do so through:

Monitoring and evaluation (M&E), including a baseline survey, community mapping,

victimization surveys, and data collection. This Component will support the collection of

baseline, mid-term and completion, impact tracking and assessment data as well as an initial

baseline survey and community mapping for the Project. In addition, this Component will

support the implementation of a victimization and safety perception survey in a

representative sample of households in selected communities.

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Technical assistance to strengthen transparency and community engagement. The Project

will finance support to the MGCS in the use of information and communication technology

systems to strengthen transparency and community engagement with respect to identification

of priority areas for investment and monitoring of Project implementation.

Support to strengthen municipal cadasters. Component 2 will also finance (i) an assessment

of participating municipalities’ respective cadaster systems; and (ii) design of a strategy

(including an estimated budget) for the strengthening of each of said cadaster systems.

Technical assistance on territorial planning, inter-municipal coordination, and service

delivery. The Project will finance support for the MGCS and participating municipalities to

(i) develop a territorial coordination strategy; (ii) identify and map communities located in

areas exposed to disaster risk, and develop risk mitigation strategies accordingly; and (iii)

carry out studies to explore options for strengthening municipal services in participating

municipalities, including solid waste collection within the MGCS.

Technical assistance and support for Crime and Violence Observatories. Finally, this

Component will finance a) provision of technical assistance to MINGOB to strengthen the

national crime and violence observatory, including developing a web-based system to collect

data; and carrying out capacity building activities for said national crime and violence

observatory’s staff to analyze and disseminate collected data; and b) provision of support to

MINGOB, MGCS and participating municipalities for the design and development of

municipal crime and violence observatories in each of the participating municipalities and an

inter-municipal crime and violence observatory within the MGCS.

Component 3 – Project Management, Monitoring and Evaluation (US$4.5 million):

31. Component 3 will provide support to the PIU for Project management, coordination

and evaluation activities through, inter alia: (a) carrying out project audits; (b) conducting

Project outreach activities; (c) carrying out mid-term and impact evaluation surveys in order to

evaluate the Project’s impacts; (d) providing technical support on procurement, safeguards and

financial management (FM) requirements, including the hiring of the PIU’s staff; and (e)

financing operating costs. The Government is expected to cover the costs of staffing for key

positions of the PIU. Finally, while data collection will be undertaken under Component 2, day-

to-day M&E activities will be financed by Component 3.

B. Project Financing

32. The proposed investment project financing would be financed by an IBRD loan in

the amount of US$45 million.

Table 1: Project Cost and Financing

Project Components Project Cost

(US$, millions)

IBRD

Financing

%

Financing

1. Integrated Package of Small-Scale Urban

Infrastructure and Crime and Violence Prevention

Interventions

36.1 36.1 100

2. Technical Assistance for Capacity Building 4.3 4.3 100

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C. Lessons Learned and Reflected in the Project Design

33. The World Bank has a history of involvement in urban slum upgrading projects and

violence prevention. This Project’s design builds on prior research and lessons learned, which

have collectively demonstrated that a community’s quality of life can be improved through

integrating both infrastructure and community capital investments. Lessons include:

Extensive and continuous community participation. World Bank experience with

comparable urban upgrading programs in Jamaica, Brazil and Honduras points to the need

for extensive community participation in project preparation, implementation, and

monitoring as well as for the need to manage expectations related to project execution given

that community-driven projects tend to have slow initial implementation periods. Strong

community engagement has been found to enhance community readiness and post-project

sustainability and reduce the risks of violence in vulnerable groups. Guatemala has

established structures for community participation to facilitate identification of community

needs.

Transparent processes for determining community eligibility and selection. Eligibility

criteria and selection criteria are outlined in the OM and will be made widely available,

including through outreach by the MGCS. The original idea was to prescreen and/or

preselect communities to receive interventions using eligibility criteria to measure poverty

levels, access to services, and indicators of crime and violence. However, reliable

quantitative data about population characteristics, poverty, and access to services and crime

and violence is limited. Thus the Project will carry out a pre-implementation community

survey and mapping exercise to identify eligible communities based on agreed-upon

criteria.

Rigorous M&E. Given lack of data, the Project will conduct baseline, mid-term, and

completion assessments of selected and control communities to measure results. Strong

baseline data are critical for the eligibility and selection processes, as well as for overall

monitoring of progress. As such, the Project has been designed to dedicate the first 12–18

months to robust data collection.

Integrated and evidence-based approaches. Packages of interventions to simultaneously

address multiple risk factors of violence have shown positive results in violence reduction.

The adaptation and implementation of rigorously evaluated programs, along with other

promising and innovative approaches, can also yield significant positive results.

IV. IMPLEMENTATION

A. Institutional and Implementation Arrangements

34. The proposed Project will be implemented by the Ministry of Communications,

Infrastructure and Housing (Ministerio de Comunicaciones, Infraestructura y Vivienda,

CIV), through the FSS in close coordination with the MGCS and MINGOB. Through a PIU

3. Project Management, Monitoring and Evaluation 4.5 4.5 100

Total Costs 44. 9 44.9 100

Front end Fees 0.1 0.1 100

Total Financing Required 45.0 45.0 100

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that will be established no later than three months after effectiveness, the FSS will be responsible

for all aspects of implementation, including procurement, disbursement, accounting and financial

reporting, safeguards, auditing, and M&E. A Technical Committee with representation from the

FSS, MGCS, and MINGOB will provide technical oversight and validate key decisions related to

the selection of communities and approval of integrated packages. The MGCS will coordinate

implementation with participating municipalities while MINGOB will provide technical support

for the participatory diagnostics. Details on the implementation arrangements are included in

Annex 3.

35. Although FSS does not have experience managing World Bank-financed projects, it

does have experience executing urban infrastructure improvement projects, including

those financed by multilateral organizations.24

The FSS was established in 2009 through

Governmental Decree (Acuerdo Gubernativo) 71-2009 as an executing agency within CIV to

undertake programs, projects and works under CIV’s mandate. The FSS will hire a technical PIU

team acceptable to the World Bank, which will include a PIU coordinator, an infrastructure and

environmental management coordinator, a M&E specialist, an environmental specialist, a social

specialist, a procurement specialist and a FM specialist, who will have signing authority

(“cuentadancia”) to facilitate timely implementation. Until the PIU is legally established, FSS

will designate four line staff with signing authority, who on a transition basis will be responsible

for initial technical and administrative processes to avoid delays in implementation. The FSS

may also make any necessary temporary appointments prior to Loan effectiveness.

36. While the PIU will be responsible for overall Project management, the MGCS,

MINGOB, and the six participating municipalities, will be the key implementation actors. Implementation of Component 1 will require close coordination between the above-mentioned

institutions to ensure that implementation is carried out in accordance with the OM. The role of

MINGOB is to provide technical support and guidance to the implementation of the Community-

based Violence Prevention Methodology in the selected communities. The MGCS will

coordinate (a) determination of eligibility through community eligibility and selection processes;

(b) formulation of proposals by the eligible communities; (c) prioritization of interventions; and

(d) implementation of the integrated packages. Coordination between MINGOB and the MGCS

will be facilitated by the recruitment of three liaison officers funded under Component 3 to be

located in the offices of MINGOB (one) and MGCS (two) and reporting to the relevant PIU

coordinators. The OM details the roles and responsibilities of the various actors.

B. Results Monitoring and Evaluation

37. The PIU will be responsible for M&E. The PIU will include an M&E specialist, who

will be responsible for consolidating all reports and providing information on implementation

progress, including qualitative and quantitative information on the execution of selected

interventions, procurement and contractual decisions, accounting and financial recording,

progress towards outcomes, safeguards management, outputs and monitoring of indicators, as

24

The FSS recently executed the Inter-American Development Bank-financed Program Against Urban Poverty

which supported improvements in urban infrastructure and delivery of social services in selected settlements in the

GCMA.

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well as other operational and administrative matters. Component 2 will finance the initial data

collection and community mapping, as well as targeted M&E studies of selected indicators for

eligible communities at mid-term and completion. Component 2 will also support the

implementation of a victimization and safety perception survey in a representative sample of

households in eligible communities. Component 1 will finance community-level victimization

surveys in the selected urban communities (one at the beginning of the community mobilization

process, one at mid-term, and one at the end of the intervention in each community). The

Project’s results framework will be updated during implementation based on the baseline survey

and the outcome of the community-driven identification of interventions.

C. Sustainability

38. Project design focuses on establishing key building blocks to ensure sustainability.

These include building technical capacity of key partner institutions, such as the PIU, MGCS,

and MINGOB, through provision of technical training and support to the PIU and MGCS. The

integrated Crime and Violence Prevention Information System to be funded under Component 2

will establish information management systems and inter-governmental agency coordinating

mechanisms with respect to local data. Because low municipal fiscal capacity is a typical

challenge that urban upgrading programs face, Component 2 will provide support to

municipalities to identify opportunities to strengthen the completeness and reliability of their

respective cadasters to enable municipalities to improve local revenue collection and thereby

have more resources to pay for ongoing maintenance and operations. Lastly, working within the

existing COCODES structure and fostering citizen engagement, the Project is designed to

maximize community commitment and buy-in, increasing the probability that infrastructure

upgrades will be maintained over time. For example, when installing solid waste containers, the

Project will educate local communities about the need for community maintenance.

39. Climate change considerations. Vulnerability to disaster risk is one of the key

challenges of the poor urban neighborhoods that will benefit from the Project, and climate

change is increasing the Hazard risk related to extreme weather events such as floods and

landslides. Disaster risk reduction investments such as drainage and slope stabilization works are

part of the menu of investments that can be included in the integrated packages of small works

under Component 1. The specific content of each integrated package will be determined during

Project implementation, however, it is expected that the Project’s climate change adaptation co-

benefits related to the carrying out of drainage and slope stabilization investments in the selected

poor urban neighborhoods will represent 10% of the Project amount.

V. KEY RISKS

A. Overall Risk Rating and Explanation of Key Risks

40. The overall implementation risk is substantial due to the substantial fiduciary and

high Political and Governance and Institutional Capacity for Implementation Risks.

Successive Guatemalan administrations have been characterized by low levels of transparency,

accountability and participation, and persistent corruption cases, hindering the country’s

development. With respect to institutional and fiduciary risk, the FSS has no prior experience in

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the execution of World Bank-financed Projects, and coordination with the MGCS and MINGOB

and other institutions may prove challenging. To mitigate this risk, the FSS has committed to

hire a technical PIU team acceptable to the World Bank and has agreed on a Fiduciary Action

Plan (FAP) to build operational capacity and mitigate fiduciary risks, including transparency-

related activities and complaints mechanisms. The World Bank will work closely with the PIU to

ensure that it builds robust fiduciary and safeguards management processes, and provide

technical assistance and training as needed. Moreover, the Project’s OM details the relationship,

roles and responsibilities of all actors as well as fiduciary processes.

41. Technical design, environmental and social and stakeholder risks are considered

Substantial. The Project is intervening in areas characterized by high levels of crime and

violence, low levels of social cohesion and organization, high levels of vulnerability to natural

disasters, and limited access to basic social services. Risks include intra and intercommunity

conflict over access to Project resources, and disruption of Project activities due to outbreaks of

crime and violence, or natural disasters. The Project also faces the challenge of lack of data about

communities within the MGCS and that specific communities that will receive the infrastructure

and crime and violence prevention interventions cannot be preselected before effectiveness.

Given that this is a new Project and the MGCS is a relatively new institution, there is also a risk

that communities become concerned about their inclusion/exclusion from participating in the

process of community selection for funding. The Project has been designed to mitigate technical

and stakeholder risks, with an emphasis on strengthening municipal capacity through the

activities proposed under Component 2, and the promotion of strong social engagement in the

identification and design of the community-based crime prevention strategies under Component

1.

VI. APPRAISAL SUMMARY

A. Economic and Financial Analysis

42. Given the demand-driven nature of the proposed Project, actual costs and numbers

of beneficiaries are not yet known, and therefore a precise economic rate of return could

not be estimated. Instead, two levels of analyses were conducted: a novel approach called

‘Robust Decision-Making’25

to estimate benefit-cost ratios for the proposed water and sanitation

investments under uncertainties about implementation; and, in parallel, an economic cost-benefit

analysis was calculated through hedonic pricing. Both confirmed that the proposed interventions

would have positive outcomes. A literature review of similar water and sanitation investments

confirmed that the net economic benefits of improved water and sanitation investments have

been validated as positive. This desk review cited a 2012 World Health Organization report26

that calculated that every dollar invested in improved sanitation yields an average US$5.5 return

globally. Further, through the ‘Robust Decision-Making’ methodology, the analysis used 100

25

Robust Decision-Making is an analytic framework that helps identify potential robust strategies, identify those

strategies’ vulnerabilities and evaluate trade-offs among them. It is typically used to aide decision-makers in policy

areas of "deep uncertainty" in which relationships among actions, consequences and probabilities are unknown. 26

World Health Organization, and UN Water. (2012). UN-Water Global Analysis and Assessment of Sanitation and

Drinking Water. The Challenge of Extending and Sustaining Services. Geneva

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model simulations over 11 uncertain variables, and determined that such a proposed intervention

is economically sound as long as costs are less than US$2,000/household, suggesting that water

and sanitation investments envisaged in the proposed Project are robust.

43. An economic cost-benefit analysis was estimated through hedonic pricing, a

common method used in urban upgrading projects. This analysis estimated the economic

value of three types of small-scale infrastructure works, namely water, sanitation, and street

lighting. The analysis sought to estimate housing price increases resulting from these types of

investments and found the results to be positive (i.e. housing prices increase as a result of

investments). The analysis also confirmed that projects that address the perception of security

(for example, improved street lighting) improve the value of people’s properties, reflecting a

better quality of life. The analysis is presented in further details in Annex 6.

B. Technical

44. The proposed Project relies on approaches and methodologies appropriate for the

Guatemalan context and is based on best practices and lessons learned regarding urban

community upgrading and crime and violence prevention. Specifically, the design of the

Proposed Project benefitted from the experience of the Barrios de Verdad program in Bolivia

supported by the World Bank through the Bolivia Urban Infrastructure Project (P083979). In

addition, capacity building and technical assistance activities proposed under Component 2 have

been designed to directly support the implementation of the Project.

C. Financial Management

45. FSS will be responsible for Financial Management (FM) for the proposed Project.

FM tasks include budget formulation and monitoring, cash flow management, accounting,

financial reporting, internal controls and external audits. FSS will also be responsible for

implementing the governance and transparency aspects of the Project. To properly support FM

tasks, the PIU will include a qualified FM team that will coordinate with FSS’ Coordinación

Financiera and CIV’s Administrative and Financial Unit, as needed.

46. While FSS is the responsible implementing entity, Project implementation requires

the FSS to interact with the MGCS, the main technical counterpart, and MINGOB.

Moreover, although the FSS has the basic FM arrangements in place and extensive experience in

the implementation of infrastructure Projects, it is not familiar with World Bank requirements,

and its internal administrative and finance arrangements may become cumbersome. As a result, a

FAP was agreed upon to build the PIU’s operational capacity and mitigate fiduciary risks,

including transparency-related activities and complaints mechanisms. More details are included

in Annex 3.

D. Procurement

47. Procurement activities will be carried out by the PIU. An assessment of the PIU

found certain deficiencies in terms of weaknesses related to available procurement staff and

resources to deal with the large number of contracts required by the Project. Key issues and risks

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include: (a) PIU implementation capacity given the expected high workload; (b) poor

coordination of activities between different institutions involved in the Project; (c) Contraloria’s

interventions before signature of contracts, which may cause bottlenecks; (d) local procurement

regulations that include practices that are not acceptable to the World Bank; and (e) high country

procurement risk.

48. A series of mitigation and corrective measures have been agreed upon. These

include: (a) recruitment of experienced procurement staff acceptable to the World Bank; (b)

recruitment of an international procurement specialist (full or part time, as needed) acceptable to

the World Bank, to coach and support the procurement staff of the PIU and contribute to quality

control; (c) implementation of the Project in accordance with an OM acceptable to the World

Bank; (d) carrying out of national open competitive procurement using bidding documents

agreed upon with the World Bank and included in the OM; and (e) use of Guatecompras, a

national contracting and procurement information system, in accordance with the OM and in

alignment with the World Bank’s Procurement Regulations for Borrowers under Investment

Project Financing (July 2016).

E. Social (including Safeguards)

49. The proposed Project is expected to have a beneficial social impact. Integrating basic

infrastructure investments with capacity building and violence prevention measures in poor

urban communities that are highly vulnerable to crime and natural disasters has the potential to

transform quality of life for all residents. The resulting benefits include improvements in citizen

security, connectivity and mobility, environment conditions, access to basic services and

recreational facilities, and economic opportunities. These impacts will be further enhanced

through use of citizen engagement and participation methodologies, the COCODES and the

Violence Prevention Commissions. The Results Framework includes an indicator on community

empowerment and the Project will explore the use of information and communication

technologies to support citizen engagement (for example to prioritize investments and collect

feedback on the quality of investments).

50. Gender-sensitive tools will be used during the participatory planning process to

ensure that the voices of both men and women influence Project selection. The Project will

support public awareness campaigns on gender equity issues, training to address gender

differentials in high rates of school drop-outs, and community-based training on gender-based

violence. Where feasible, results indicators have been disaggregated by gender.

51. The main adverse social impact anticipated is related to limited requirements for

resettlement, including the purchase or donation of land, associated with the construction

of public infrastructure in the selected neighborhoods. The zones of intervention are

characterized by densely populated informal settlements, with potentially structures occupying

the right of way to be used for linear infrastructure.

52. The proposed Project will support a range of integrated packages, some of which

may require minor resettlement impacts. Although integrated packages must take place on

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public land, or land demonstrably owned by the community, the World Bank's Policy on

Involuntary Resettlement (OP/BP 4.12) is triggered given that implementation will take place in

densely populated settlements where residential structures may have encroached on public land

or the right of way. Therefore, an Environmental and Social Management Framework (ESMF)

was prepared by the Borrower and approved by the Bank, which includes the RPF,27

and was

consulted upon during a stakeholder workshop on April 30, 2014, attended by 150 people

representing the COCODES of the six municipalities and civil society. Because the specific

location of investments is not yet known, the ESMF also includes a Resettlement Policy

Framework, that was reviewed and re-disclosed on the Government’s (May 6, 2016) and the

World Bank’s (May 10, 2016) websites.

53. The Indigenous Peoples (OP/BP 4.10) policy is also triggered. Although the zones of

intervention are highly urbanized, there is one indigenous community in Mixco. Because the

exact location of investments is not yet known, the ESMF includes an Indigenous Peoples

Planning Framework (IPPF)28

, which was prepared by the Borrower, approved by the Bank,

disclosed and consulted upon during a stakeholder workshop on April 30, 2014. As part of the

ESMF, the IPPF was reviewed during appraisal and re-disclosed on the Government’s (May 6,

2016) and the World Bank’s (May 10, 2016) websites.

54. Public consultations were conducted on all the Project’s safeguards instruments29

with representatives of the six MCGS municipalities, and local civil society and

community-based organizations on April 30, 2014. Over 150 people participated in this

meeting. Minutes of stakeholder meetings, including measures proposed to address grievances,

are included as an Annex to the EMG. During the consultation workshop, participants asked

questions about the process of eligibility and selection of communities and sub-projects, as well

as the timing of implementation. No comments/questions that required changes in safeguards

documents were made.

F. Environment Safeguards

55. The proposed Project is classified as Category B in accordance with Environmental

Assessment Policy (OP/BP 4.01). Given the technical characteristics of the works proposed, the

communities’ urban location, and the magnitude of works, no significant environmental negative

impacts are foreseen. The proposed work are expected to have a positive environmental impact

through the improvement of basic services including water supply, sanitation, drainage, and road

paving. Limited adverse impacts can be expected from the construction and operation of the

proposed works. Among other activities, the Project will finance improvement or rehabilitation

of local roads, provision of potable water, drainage works, public street lighting, construction of

local recreational parks, school and community centers, and slope stabilization works. In the case

27

The Project’s RPF is the the Borrower’s Resettlement and Land Acquisition Guidelines (Guía de Reasentamiento

y Adquisiciones de Tierras). These Guidelines specify how the Project will comply with the World Bank’s Policy on

Involuntary Resettlement, and the steps to be taken to prepare site specific Resettlement Action Plans. 28

The Projects IPPF is the Borrower’s Participatory Planning for Vulnerable and Indigenous Communities

Guidelines (PPVICG) included in the ESMF. 29

Including the ESMF, and its three annexes : (i) Environmental Management Guidelines (EMF), Resettlement

Policy Framework (RPF), and Indigenous Peoples Planning Framework (IPPF).

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of local roads, for example, rehabilitation, improvement, and maintenance activities will be

completed on existing roads and will not change the character of the roadways. Improvements to

potable water and drainage systems will be small-scale, and public lighting improvements are

expected to be made in existing right-of-ways with minimal impact to existing residences and

businesses. Because the specific location of investments is not yet known, the ESMF includes the

Environmental Management Guidelines (EMG). All integrated packages will require an

Environmental Management Plan or, in the case of integrated packages with low environmental

risk, the application of the Good Environmental and Social Practices Guidelines developed by

the Ministry of Environment and Natural Resources (Ministerio de Ambiente y Recursos

Naturales, MARN) and the International Union for Conservation of Nature. The EMG was

disclosed on April 30, 2014 both through a public consultation meeting and on the websites of

the MGCS municipalities, and was re-disclosed on the Government’s (May 6, 2016) and the

World Bank’s website on May 10, 2016.

56. The Physical Cultural Resources (OP/BP 4.11) policy is triggered because of the

potential impact on cultural resources during construction. The ESMF includes Chance Find

Procedures and measures to screen for and manage potential impacts on cultural heritage or

property that could be affected by neighborhood development plans.

G. World Bank Grievance Redress

57. Communities and individuals who believe that they are adversely affected by a

World Bank supported Project may submit complaints to existing Project-level grievance

redress mechanisms or the World Bank’s Grievance Redress Service (GRS). The GRS

ensures that complaints received are promptly reviewed in order to address Project-related

concerns. Project affected communities and individuals may submit their complaint to the World

Bank’s independent Inspection Panel which determines whether harm occurred, or could occur,

as a result of World Bank non-compliance with its policies and procedures. Complaints may be

submitted at any time after concerns have been brought directly to the World Bank's attention,

and World Bank Management has been given an opportunity to respond. For information on

how to submit complaints to the World Bank’s corporate GRS, please visit

http://www.worldbank.org/GRS. For information on how to submit complaints to the World

Bank Inspection Panel, please visit www.inspectionpanel.org.

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Annex 1: Results Framework and Monitoring

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

Results Framework

Project Development Objective (PDO): The PDO is to increase access to basic urban infrastructure and services and mitigate key risk factors of crime

and violence in selected communities.

PDO Level Indicators

Cumulative Target Values

Indicator Name Core Unit of

Measure Baseline YR1 YR2 YR3 YR4 YR5

End Target

(YR6) Frequency

Data Source/

Methodology

Responsibility

for Data

Collection

Description (indicator definition

etc.)

Number of people in

urban areas provided

with access to

Improved Sanitation

under the Project

Number 0 0 3240 9720 9720 12960 16200 Annually Project reports FSS/MGCS

Number of sanitation

connections financed by the

Project multiplied by the

average household size (4.5

persons) at the Department of

Guatemala City

Number of people in

urban areas provided

with access to

Improved Water

Sources under the

Project

Number

0

0

3240

6804

6804

9072

11340

Annually

Project reports

FSS/MGCS

Number of water connections

financed by the Project

multiplied by the average

household size (4.5 persons) at

the Department of Guatemala

City

Direct Project

beneficiaries of

improved urban

services in selected

urban

communities (of which

female)

Number

0

0

6480

(3240)

19440

(9720)

19440

(9720)

25920

(12960)

32400

(16200)

Annually

Project reports

FSS/ MGCS

Number of residents in selected

urban communities where the

integrated urban infrastructure

improvements have been

completed (disaggregated by

gender)

Increase in the

perception of safety by

residents of selected

urban communities

Percentage tbd - - -

+10%

variation

At the start and at

the end of each

community level

engagement

Community

Survey

MGCS/

MINGOB

Percentage of residents in

selected urban communities

who perceive improved levels

of safety

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Intermediate Results Indicators

Indicator Name Core Unit of

Measure Baseline

Cumulative Target Values

Frequency

Data

Source/Metho

dology

Responsibility

for Data

Collection

Description (indicator

definition and so on)

YR1 YR2 YR3 YR4

YR5 End Target

(YR6)

Intermediate Results Indicators - Component 1

Number of additional

safe public spaces

constructed or

rehabilitated

Number 0 tbd tbd tbd tbd tbd tbd Annually Project reports FSS/ MGCS

Number of safe public spaces

constructed or rehabilitated

through the Project (including

schools, community centers,

parks, etc.) following the

Crime Prevention Through

Environmental Design

methodology

Length of additional

paved road surface

rehabilitated and

maintained

Km 0 tbd tbd tbd tbd tbd tbd Annually Project reports FSS/ MGCS

Kilometers of paved road

surface rehabilitated and

maintained through the

Project. Number of

beneficiaries will also be

estimated

Positive change in

attitude towards

gender-based violence

in selected urban

communities:

percentage of residents

showing lower

tolerance towards

gender-based violence

Percentage tbd +15%

At the start and at

the end of each

community level

engagement

Community

survey

MGCS /

MINGOB

Percentage of residents in

selected urban communities

showing lower tolerance

towards gender-based violence

Increased positive use

of free time: percentage

of young males and

females who report

being actively engaged

in community activities

Percentage tbd +15%

At the start and at

the end of each

community level

engagement

Community

survey

MGCS/

MINGOB

Percentage of young males

and females (ages 12-25) who

report being actively engaged

in community activities (as

opposed to being idle)

Number of parents,

teachers, and students

who participated in

school violence

prevention initiatives

Number 0 30 60 90 120 150 180 Annually

Project reports

School

registers

FSS/ MGCS

Number of parents, teachers,

and students who participated

in school violence prevention

initiatives

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Indicator Name Core Unit of

Measure Baseline

Cumulative Target Values

Frequency

Data

Source/Metho

dology

Responsibility

for Data

Collection

Description (indicator

definition and so on)

YR1 YR2 YR3 YR4

YR5 End Target

(YR6)

Intermediate Results Indicators - Component 2

Functioning Violence

Observatory for the

MGCS

Violence

Observator

y

-

Agreem

ent of

the

MGCS

for

creation

of

Observa

tory

Violence

Observat

ory

creation

Preventi

on

strategy

underta

ken by

MGCS

based

on

Violenc

e

Observa

tory

Two

preventio

n

strategies

undertake

n by the

MGCS

based on

Crime

Observat

ory

Annually

Project reports

from the PIU /

Violence

Observatory

data

FSS/ MGCS

Violence Observatory for the

MGCS is created and

functioning, in coordination

with the Municipalities of the

MGCS

Functioning Crime and

Violence Observatory

at the municipal Level

Number 0 0 1 3 5 6 6 Annually Project reports

FSS/

MGCS

Violence Observatory for each

participating municipality is

created and functioning, in

coordination with the MGCS

and National Observatories

Number of MGCS

staff, municipal

officials and

community

representatives

trained

Number 0 60 120 135 150 150 150 Annually Project reports

FSS/

MGCS

MGCS staff, municipal

officials and community

representatives benefitting

from training/capacity

building. Information will be

disaggregated by gender

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Annex 2: Detailed Project Description

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

1. The proposed Project aims to support increased access to basic urban infrastructure

and services that will contribute to improvements in quality of life, and mitigation of risk

factors for crime and violence in precarious urban areas within the MGCS municipalities. The Project also intends to contribute to the technical and institutional capacity of MGCS

municipalities to engage their communities in participatory decision-making related to needed

community investments, engage in urban planning, and generate additional revenue from more

complete and current municipal cadasters.

2. Legally established in May 2012, the MGCS is an autonomous agency that includes

six municipalities in the south of the Department of Guatemala, namely the Municipalities of

Amatitlán, Mixco, San Miguel Petapa, Santa Catarina Pinula, Villa Canales and Villa Nueva. All

of these municipalities are located on the urban periphery, and serve as dormitory communities

for workers commuting into the capital city. The MGCS was created for the broad purpose of

creating efficiencies in implementing local economic development initiatives and/or

infrastructure projects with a supra-municipal scope. While the municipalities vary in population

from about 85,000 to 500,000 inhabitants, they share similar challenges of: (a) growing

population of informal settlements; (b) low coverage of basic services (sanitation coverage varies

between 47 percent and 91 percent, and only 35 percent of total waste is systematically

collected); (c) pockets of each municipalities living in at-risk areas (on steep slopes) prone to

natural disasters; (d) high levels of congestion on the main roads connecting the neighborhoods

to downtown Guatemala City; and (e) higher than average criminal activity.30

Table A.2.1. Municipalities of the MGCS

Municipality Number of

Communities

Population

(2010)

%

Populat

ion

Below

Poverty

Line

Area

(km2)

% of

Population

with Access to

Improved

sources of

Drinking

Water

% of

Population

with Access to

Improved

Sanitation

Systems

Homicide

Rates per

100,000

Inhabitants

(2013)

Amatitlán 50 105,738 18% 204 92.5 78.6 66

Mixco 701 474,421 9% 132 84.9 90.6 42

San Miguel Petapa 146 156,790 12% 30 91.1 85.8 37

Santa Catarina Pinula 59 85,290 13% 48 78.0 61.7 63

Villa Canales 92 139,449 23% 353 80.2 47.2 63

Villa Nueva 524 501,395 13% 114 82.0 81.7 55

TOTAL/Average 1572 1,463,083 15% 881 84.8% 74.3% 51

Sources: Diagnóstico Territorial: Región Central, SEGEPLAN (2012); MARN (2010)

3. Table A.2.1 provides a snapshot of the six MGCS municipalities, which together

comprise about 48 percent of the population of the GCMA. The aggregated numbers by

30

SEGEPLAN (Secretaría de Planificación y Planeación de la Presidencia). 2012. Diagnóstico Territorial Tomo 1:

Región Central – Una oportunidad para la competitividad y el desarrollo del país.

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22

municipality obscure the existence of pockets of informal communities characterized by deep

levels of poverty and high social and economic vulnerability. Through the baseline mapping

survey to occur in the initial phase, this Project will identify and, once selected, focus resources

on these most vulnerable communities.

4. An overarching premise for the Project is that social inclusion of poor and

vulnerable urban communities requires a multi-pronged strategy. First, the Project should

engage community residents through a well-crafted community mobilization process that builds

on the institutional foundations provided by the existing COCODES. Second, the Project will

contribute to the improvement of basic living conditions in these communities through the

provision of infrastructure and services that: (a) satisfy basic needs (for example, for potable

water, sanitation, and paved roads); (b) enable provision of social and economic services to

vulnerable groups (for example, community centers); and/or (c) reduce risks for crime and

violence and natural hazards through safer and more resilient built environments. Third, the

Project will provide social and economic opportunities for individuals and families to reduce

their vulnerability to crime and violence, natural disasters, and poverty.

5. The proposed Project will be implemented in two phases, over a six-year period. An

initial or inception phase will focus on implementing a pilot integrated package in each

municipality and carrying out a comprehensive data gathering exercise that will enhance the

ability of the FSS and MGCS to carry out the Project. This phase is expected to be carried out

during the first 18 months. The second or main implementation phase will finance the additional

integrated packages through a demand-driven approach with significant community

participation, as described below.

6. Inception phase. Given the lack of reliable baseline data on the general characteristics of

the communities within the MGCS, the Project will finance a data collection survey and mapping

exercise to build a baseline of knowledge about the potentially eligible communities (for

example, housing data, sociodemographic characteristics, and crime and violence risk factors).

The survey and community mapping will build on the work of the recent Multi-donor Trust Fund

for Sustainable Urban Development, which financed the development of a Geographic

Information System cartography for the GCMA. This phase will also finance one pilot integrated

package in each municipality, to enable the Project to gain experience in implementing an

integrated package of urban infrastructure and social services investments at community level.

This phase will be carried out during the first 18 months of the Project, and the World Bank will

review the first six packages before their implementation.

7. Main implementation phase. Drawing upon analyses and lessons learned from the

inception phase, the Project will then finance integrated packages of urban and social services

defined and implemented through a community mobilization process. This has been the

trademark of successful initiatives such as the Urbanismo Social that transformed the most

violent and marginalized communities in Medellin, Colombia.

Project Components

Component 1 – Integrated Package of Small-Scale Urban Infrastructure and Violence

Prevention Interventions (US$36.1 million):

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23

8. This Component will finance the identification, preparation and execution of

integrated packages of small-scale infrastructure and crime and violence prevention

activities. This includes (a) carrying out of technical assistance, capacity building and

community mobilization activities to support the identification and preparation of subprojects in

selected communities; (b) carrying out of small-scale infrastructure investments and/or

prevention activities (Subprojects) in the territory of the urban or peri-urban (mixto) selected

communities. Project funds will be distributed between participating municipalities as follows:

83 percent will be allocated equally to each municipality, 10 percent based on population, and 7

percent based on number of communities. The communities where the six integrated packages

will be implemented during the inception phase will be defined on the basis of prioritization

criteria agreed between the PIU within the FSS, MGCS, MINGOB, and agreeable to the World

Bank. During the main implementation phase, the Project will support a demand-driven

approach whereby eligible communities will present proposals for participation in the Project.

9. For communities to be eligible, they must meet certain criteria. These include that

they must: (a) be primarily urban or peri-urban with high population density; (b) have a

functioning COCODES; and (c) be located on either public land, land demonstrably owned by

that community, or land that is in the process of becoming regularized. The Project will not fund

investments on illegally occupied land that is privately owned.

10. After a shortlist of eligible communities has been identified, eligible communities

will participate in a community-driven diagnosis. Communities will be invited to participate

in a community-driven diagnosis to identify their local infrastructure needs, the main drivers of

risk for crime and violence, and priorities. The MGCS, in coordination with MINGOB and the

six municipalities, will support the respective COCODES through this process, and ensure that

each community’s plan is aligned with municipal and regional development programs.

11. Each community will prepare a proposal of an integrated package for financing. The proposal should provide evidence of effective community organization and preliminary

identification of needs (including in-kind contributions from the community). The menu of

possible interventions includes, among others:

a) widening, rehabilitation and paving of existing roads and pedestrian walks;

b) construction or rehabilitation of storm water drainage;

c) installation of water supply and sanitation household connections;

d) construction of primary waste water treatment. The Project will not finance treatment

plants;

e) installation of electricity connections and public lighting. The Project will seek

environmentally and financially sustainable solutions, and will pay particular attention to

spaces used by women where the risk of assault is high;

f) construction of small-scale stabilization walls in areas vulnerable to natural disasters;

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24

g) rehabilitation (including reforestation) of public spaces and other physical improvements

to the community that enhance aesthetic appeal through the incorporation of Crime

Prevention through Environmental Design principles;31

h) construction of multi-purpose community centers (where programs for conflict mediation

and youth skills development, for example, could take place);

i) installation of containers for solid waste management;

j) beautification of selected communities through: (i) implementation of cleanup programs;

and (ii) strengthening of public awareness programs to improve cleanliness and

infrastructure maintenance of selected communities;

k) carrying out of public awareness and education campaigns to promote attitudes and

norms that foster peaceful coexistence, conflict resolution and gender equality;

l) conducting job preparation training aimed at improving job readiness skills, particularly

for youth;

m) carrying out of gender-sensitive training to address high rates of school dropouts, such as

after school and recreational activities, tutoring, and mentorships;

n) conducting after-school programs that combine mentoring, recreational, and cultural

activities (for example, youth leadership, music and art programs, skills development

courses, and tutoring services);

o) conducting capacity-building training in schools for the purpose of school violence

prevention, such as conflict resolution and mediation, and cleaning school public spaces;

p) training community-based networks on domestic violence prevention; and

q) training parents on parenting and effective communication, and teaching strategies for

consistent discipline for the purpose of preventing child abuse.

12. Primary waste water treatment will be eligible for financing under Component 1

subject to review and approval by the World Bank on a case-by-case basis. The World

Bank’s review will take into consideration the technical, topographic and financial specifications

of the integrated package as well as the population density and the demographic characteristics

of the communities. In particular, the World Bank will review the integrated packages to ensure

there is no risk of contamination of sources of drinking water, population densities do not exceed

the maximum recommended, and the integrated packages do not increase risks to natural

disasters. The Project will not finance sewerage treatment plants.

13. Submitted proposals will be reviewed by an Evaluation Committee, including

representatives of the PIU, MGCS, MINGOB and the six municipalities. As many as four

semi-annual rounds of proposal evaluation may take place over the course of the Project. The

composition of the Evaluation Committee and processes for selection and endorsement of

proposals for financing are described in the OM. In addition to quantitative criteria, the

Evaluation Committee will conduct field assessments and focus interventions on sub-

neighborhoods where poverty, poor services, and high risk for crime and violence are

concentrated. Selection criteria will include, inter alia, total expected beneficiaries; percentage of

the community without access to public services, including piped water, sanitation, solid waste

31

Crime Prevention through Environmental Design is a multi-disciplinary approach to deter criminal behavior

through environment design. The goal of this approach is to prevent crime by designing a physical environment that

positively influences human behavior.

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collection, public lighting, public recreation spaces and/or community centers; and percentage of

the community characterized by known risk factors for crime and violence, such as single-parent

households, unemployed dropout youths, homicide rate, and rate of physical assaults.

14. Following the selection of proposals to be financed, a process of prioritization of

interventions will take place in each selected community. Under the guidance of the VMP of

MINGOB and with the participation of the MGCS and participating municipalities, the PIU will

coordinate the application of the Community-based Violence Prevention Methodology adapted

for the Project for the identification and prioritization of urban infrastructure and crime and

violence prevention interventions to be financed under each integrated package. Each

participating community will have to develop a crime and violence prevention plan that

identifies the main risks for violence as well as vulnerable groups. The Community Violence

Prevention Commissions and COCODES, based on local diagnoses elaborated in the plans, will

be able to identify and select from the Project’s menu of interventions the most appropriate

combination of activities to be implemented in their communities.

15. The use of information and communication technology tools will be explored to

enhance citizen engagement in the prioritization process. For example, a web-based system

of preference prioritization (pair-wise voting) may be customized to each of the selected

communities. To overcome the challenges associated with the digital divide, outreach activities

may be conducted using handheld devices to collect feedback from the population. As an option,

information and communication technology tools may also be used to collect feedback from

residents of selected areas on the quality of urban and social services delivered. This system

enables the simultaneous implementation of targeted surveys with direct beneficiaries (for

example, according to area, sector, gender), allowing for real-time data collection and analysis.

The analytical tools will enable the identification of emerging trends and problems, ultimately

allowing adjustments whenever appropriate.

16. Under this Component, the Project will finance expenses related to the VMP’s

support to the application of the Community-based Violence Prevention Methodology in

the selected communities. This includes: (a) providing guidance and training tools for the

application of the community-based model for violence prevention, including focus groups and

exploratory walks; (b) developing diagnostic and participatory planning tools to identify violence

prevention interventions to be included as part of the integrated packages; (c) providing

equipment and technical assistance to the VMP to enhance coordination with local stakeholders;

and (d) reproducing and disseminating educational and communications materials related to the

strategic pillars of the NVCP Policy, including the prevention of armed violence, violence

against women, children, and youth, and road violence and accidents.

17. The works identified by the selected communities will be packaged and procured

through a small number of contracts to simplify implementation, which will be carried out

with community supervision and monitoring. Social and capacity building interventions will

be provided in coordination with the infrastructure works and other agencies and/or ministries.

Each package is expected to cost between US$1 million and US$1.2 million, including design

and supervision.

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18. Component 1 may also finance the acquisition of land and provision of

compensation as needed (including cash compensation and other assistance paid for involuntary

resettlement) related to the implementation of the relevant resettlement plans under the Project’s

RPF. The request to finance land expenditures and resettlement compensation with loan proceeds

of the Project was approved by the World Bank in April 2014.

Component 2 – Technical Assistance for Capacity Building (US$4.3 million):

58. This Component seeks to strengthen the institutional capacity of MINGOB, CIV-

FSS, the MGCS, and participating municipalities. It will do so through:

a) M&E activities, including a baseline survey, community mapping, victimization surveys

and data collection. This Component will support the collection of baseline, mid-term and

completion, impact tracking and assessment data as well as an initial baseline survey and

community mapping for the Project. This exercise will be carried out early in Project

implementation (months 1-6) and to enable the MGCS to obtain the necessary information to

implement the Project effectively. In addition, this Component will support the

implementation of a victimization and safety perception survey in a representative sample of

households in selected communities. MINGOB will coordinate with the National Institute of

Statistics to apply tools developed for the national victimization survey in the MGCS and in

communities selected for the Project (one at the beginning and one at closing).

b) Technical assistance to strengthen transparency and community engagement. The Project

will finance support to the MGCS to build its capacity in the use of information and

communication technology tools to strengthen transparency of its activities and promote

robust community engagement with respect to the identification of priority areas for

investment and monitoring of Project implementation. Investing in this organizational

capacity will be useful beyond the scope of this Project, enabling the MGCS to replicate

lessons learned from this initiative in future community investments.

c) Support to strengthen municipal cadasters. In general, participating municipalities will bear

the responsibility for maintaining Project-funded investments after completion. However,

municipalities have limited operating budgets, as they are highly dependent on central

Government transfers and have low revenue collection capacity, largely because of

inadequate cadastral systems. In Guatemala, property tax revenue flows to municipalities,

who are wholly responsible for the administration and collection of this tax. Assuming that

the fiscal transfers upon which municipalities depend remain largely constant, an option for

municipalities to access additional resources will be through strengthening their respective

local cadasters for the purpose of increasing revenue collection and thereby, the amount of

resources available to maintain Project investments. To that end, the Project will support: (i)

an assessment of participating municipalities’ respective cadaster systems to identify gaps in

data collection and standardization; and (ii) design of a strategy (including an estimated

budget) for the strengthening of each of said cadaster systems. Improving the cadaster will

benefit participating municipalities with respect to revenue collection, land use planning

capacity, and thereby strengthen the Project’s capacity for fiscal sustainability. Currently, the

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six municipalities vary with respect to existing capacity to leverage their cadasters.

Amatitlán, for example, does not have a functioning cadastral management system, satellite

imaging or orthophoto with which to manage the municipal cadaster; Villa Canales has a

system most recently updated with Geographic Information System data in 2006 that

captures only 50 percent of the municipality; and San Miguel Petapa’s cadaster data covers

only 30 percent of the municipality, and its land registry team uses spreadsheets in the

absence of available satellite and a more robust data management system. Even Mixco, one

of the larger and relatively more capable municipalities, reports that its cadastral database

currently reflects only 60 percent of properties. The Project will leverage lessons learned

from the World Bank-financed Land Administration II Adaptable Program Loan in

Guatemala (P087106, approved on December 14, 2006), which has been engaged in – among

other activities – building efficient, accessible cadastral services in targeted municipalities

(none of which are located within the MGCS).

d) Technical assistance on territorial planning, inter-municipal coordination, and service

delivery. The Project will finance support for the MGCS and participating municipalities to

(i) develop a territorial coordination strategy; (ii) identify and map communities located in

areas exposed to disaster risk, and develop risk mitigation strategies accordingly; and (iii)

carry out studies to explore options for strengthening municipal services in participating

municipalities, including solid waste collection within the MGCS. Building on

SEGEPLAN’s 2012 Territorial Diagnosis of the Central Region, the Project will provide

support to the MGCS and participating municipalities for the development of a Territorial

Coordination Strategy, including a suggested list of specific MGCS-level Projects that could

be undertaken. This activity will build on the recently completed work to develop an

integrated metropolitan cartography for the Department of Guatemala. The Project will also

explore options to improve service delivery, including solid waste collection within the

MGCS, which represents an important challenge but also a natural area for opportunity for a

supra-municipal body such as the MGCS.

e) Technical assistance and support for Crime and Violence Observatories. Finally, this

Component will finance a) provision of technical assistance to MINGOB to strengthen the

national crime and violence observatory, including: (i) developing a web-based system to

collect data; and (ii) carrying out capacity building activities for said national crime and

violence observatory’s staff to analyze and disseminate collected data; and b) provision of

support to MINGOB, MGCS and participating municipalities for the design and development

of municipal crime and violence observatories in each of the participating municipalities and

an inter-municipal crime and violence observatory within the MGCS. The Project will

support development of a “Crime and Violence Information System” to collect and store

basic information on specific types of crimes (i.e., homicides, domestic violence, and sexual

assaults)32

for the six MGCS municipalities. Data will be collected, validated, and analyzed

by relevant entities of each municipality (such as hospitals and local police) and then

aggregated into an integrated web-based system. This system will offer the capability of

generating reports and geo-referenced maps (for example, by type of incident), and will be

32

These categories were some of the most prevalent, according to the directors of the Citizen Security Commissions,

in the six municipalities.

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coordinated with the National Violence Observatory supported by the VMP. Observatory

staff will be trained in data management, analysis and preparation of periodic reports. These

reports will be presented to local authorities to support the design and evaluation of

prevention and crime control interventions. In addition to the municipal level Crime and

Violence Observatories, the Project will support the development of an Inter-Municipal

Observatory within the MGCS, and the strengthening of the National Violence Observatory.

Component 3 – Project Management, Monitoring and Evaluation (US$4.5 million):

19. Component 3 will provide support to the PIU for Project management, coordination

and evaluation activities. It will do so through, inter alia: (a) carrying out project audits; (b)

conducting Project outreach activities; (c) carrying out mid-term and impact evaluation surveys

in order to evaluate the Project’s impacts; (d) providing technical support on procurement,

safeguards and financial management (FM) requirements, including the hiring of the PIU’s staff;

and (e) financing operating costs. The Government will cover the costs of staffing for the

following key positions of the PIU, including: the PIU coordinator, an infrastructure and

environmental management coordinator, a procurement specialist and a FM specialist. Finally,

while data collection will be undertaken under Component 2 as described above, day-to-day

M&E activities of the PIU will be financed by Component 3.

20. This Project will be implemented in close coordination with other complementary

development partner support. The PIU will coordinate implementation of the proposed Project

with IDB, currently implementing a complementary US$1.2 million technical assistance to the

MGCS supporting the design of infrastructure improvement interventions in selected

communities. The World Bank and the MGCS will also coordinate with key donors, such as the

UNDP, USAID, GIZ, and AECID, which all have ongoing activities on crime and violence

prevention. Specific areas for coordination include: (a) a UNDP program to improve information

systems on violence prevention, support and attention to victims of violence, and conflict

resolution mechanisms at the local level; (b) USAID activities targeting youth at risk, community

policing, and strengthening criminal justice institutions through citizen engagement; (c) a GIZ

initiative on youth employment; and (d) an AECID program to prevent violence against women.

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Annex 3: Implementation Arrangements

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

I. Overview of Implementation Arrangements

1. The Project will be implemented by the CIV, through the FSS. The FSS was

established in 2009 through Governmental Decree (Acuerdo Gubernativo) 71-2009 as an

executing agency within CIV to undertake programs, Projects and works under CIV’s mandate.

Overall, the FSS is a well-established entity with key technical and fiduciary staff and has in

place the necessary basic arrangements for the implementation of infrastructure projects,

including experience with other development agencies.

Figure A.3.1. Overview of Implementation Arrangements

Technical Committee

Project specific committee with representation from the FSS, MGCS and

MINGOB

Role: Technical oversight and validation of community selection process and

integrated packages

Implementing Agency

CIV through the FSS) supported by a dedicated PIU

Role: Project execution including procurement, disbursement, accounting and

financial reporting, safeguards, auditing, and M&E

Support received: Dedicated PIU financed under Component 3.

MINGOB

VMP

Role: Provide technical assistance

for the development of the

participatory diagnostics through

the implementation of the

ministry’s Community-based

Violence Prevention Methodology

Support received: Equipment and

incremental operations costs

under Component 1. TA under

Component 2. Dedicated liaison

officer financed under

Component 3.

MGCS

Role: Coordinate the Project implementation with the participating

municipalities

Support received: Incremental operations costs under Component 1. TA

under Component 2. Dedicated liaison officer financed under

Component 3.

Participating Municipalities

Six municipalities composing the MGCS

Role: Support community engagement in their respective eligible

communities. Operations and maintenance of the

Support received: Capacity building of eligible communities and

integrated packages in selected communities under Component 1. TA

under Component 2.

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2. Given that FSS has no experience managing World Bank financing, it has

committed to hiring a technical PIU team acceptable to the World Bank and has agreed on

a FAP to build operational capacity. This is expected to help mitigate fiduciary risks, including

transparency related activities and complaints mechanisms. The World Bank will work closely

with the PIU to ensure that it builds robust fiduciary and safeguards management processes, and

provide technical assistance and training as needed.

3. The implementation of the Project will be undertaken in coordination with three

groups of institutions, which have different roles and responsibilities under the Project

(Figure A.3.1). The first group is the MGCS, which comprises the municipalities of Amatitlán,

Mixco, San Miguel Petapa, Santa Catarina Pinula, Villa Canales and Villa Nueva. Second

includes the municipalities that comprise the MGCS. Finally, the third is MINGOB, specifically

the Crime and Violence Prevention Unit of the VMP. The working relationships and roles and

responsibilities of the PIU within the FSS, CIV, MGCS, the six MGCS municipalities, as well as

the coordination with MINGOB are spelled out in detail in the Project’s OM.

4. The Ministry of Public Finance will sign the Project’s Loan Agreement with the

World Bank for the Project to be implemented by CIV through FSS. CIV-FSS will then

enter into a Subproject Agreement with the MGCS and the Participating Municipalities to ensure

their participation in the Project and their commitment to operate and maintain the investments

supported under the Project. In addition, CIV-FSS will enter into an Inter Institutional

Agreement with the MGCS and an Inter Institutional Arrangement with MINGOB, respectively,

to specify the roles and responsibilities of each institution in Project implementation. Both the

Inter Institutional Agreement and the Inter Institutional Arrangement will be duly executed by

the parties thereto prior to Loan effectiveness.

II. Organizational Structure and Roles and Responsibilities

5. CIV will establish a PIU within FSS for the day-to-day oversight of Project

implementation. Though a ministerial resolution, CIV will establish a PIU within the FSS no

later than three months after effectiveness, to be responsible for all aspects of implementation,

including procurement, disbursement, accounting and financial reporting, environmental and

social safeguards, auditing, and M&E, coordinating as needed with FSS’ line units. The PIU’s

organizational structure (Figure A.3.2) includes a PIU coordinator to oversee Project

implementation, including: (a) technical Project management (including design and execution of

the Project); (b) fiduciary aspects of the Project (including budgeting, financial management,

accounting and procurement); and (c) social and environmental management of the Project

(including community outreach and the implementation of safeguards instruments). Other key

PIU positions include an infrastructure and environmental management coordinator, a M&E

specialist, an environmental specialist, a social specialist, a procurement specialist and a FM

specialist. These positions will be selected under terms of reference included in the OM and

approved by the World Bank. The procurement and FM specialists are expected to be appointed

within three months of Loan effectiveness. The Government will cover the costs of staffing for

the key PIU positions outlined above, estimated at around US$2 million for the Project

implementation period. They will have signing authority (‘cuentadancia’) to facilitate timely

implementation. Until the PIU is legally established and key positions are hired, the FSS will

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designate four line staff with signing authority, who on a transition basis, will be responsible for

initial technical and administrative processes to avoid delays in implementation. If necessary, the

FSS may also make any necessary temporary appointments prior to Loan effectiveness.

Figure A.3.2 Structure of the PIU within the FSS

6. While the PIU will be responsible for overall Project management, including

fiduciary aspects, the MGCS, MINGOB and the six participating municipalities will be the

key implementation actors as well as the beneficiaries of Project activities. Specifically, the

implementation of Component 1 will require close coordination between the above-mentioned

institutions to ensure that implementation is carried out in accordance with the OM. The MGCS,

MINGOB, and participating municipalities will be beneficiaries of technical assistance and

equipment under Component 2. The PIU and MGCS will also coordinate with the Crime and

Violence Prevention Unit of the VMP of MINGOB on the implementation of guiding principles

on community-based violence approaches in the identification, prioritization, implementation,

and oversight of violence prevention interventions supported by the Project. Coordination

between the PIU within the FSS and MGCS, MINGOB, and the Municipalities, and a clear

understanding of the roles of each institution, will be crucial to ensure sound implementation.

The Project’s OM clearly outlines the relationship, roles and responsibilities of all actors.

7. A high-level Technical Committee, with representatives of the FSS, MGCS, and

MINGOB, will be created within one month of effectiveness to oversee Project

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implementation. The Technical Committee will include the PIU coordinator, the President

and/or Manager of the MGCS, as well as representation from the VMP of MINGOB, and will

meet quarterly to review and approve annual work plans and discuss strategic-level issues related

to the Project. The detailed description of the role of the Technical Committee is included in the

Project’s OM.

8. Implementation of Component 1 will be the responsibility of the PIU, in close

coordination with the MGCS, MINGOB and technical experts from the six municipalities,

to ensure the coherence of interventions with municipal development plans and crime and

violence prevention strategies. The PIU, in coordination with the MGCS and MINGOB, will

manage the competitive process of selection of proposals to be financed under this Component

(including outreach at the community level with COCODES, and clarifying neighborhood

eligibility criteria, among others). An Evaluation Committee will be created within three months

of effectiveness to select proposals for financing and will include representatives from the PIU

within FSS, MGCS, MINGOB and the six municipalities. Following the selection of proposals to

be financed under Component 1, a process of prioritization of activities will be undertaken by the

PIU, in coordination with the MGCS and MINGOB, as detailed in the Project’s OM. The PIU

will then procure services for the preparation of technical specifications and terms of reference

for the civil works. After agreement with the communities (through their COCODES) and the

relevant municipality on the detailed scope of works to be carried out, the PIU will prepare the

appropriate bidding documentation and carry out the procurement process, and contract out the

supervision of works. The PIU will also be responsible for managing environment and social

safeguards aspects of the Project, as well as Project reporting, and M&E. The PIU will also

coordinate aspects related to environmental legal compliance with the MARN to obtain

environmental permits (Autorización Ambiental) for Component 1 interventions, when required.

9. The Rural and Urban Council Law (2002) decentralizes the implementation of

regional and local development plans. This Law aims to facilitate citizen engagement in the

design and oversight of local development plans while also promoting the alignment of national

and sectoral policies at the territorial level. Under this Law, communities identify development

problems, set priorities, and propose actions through their COCODES. The COCODES, in turn,

share the information and advocate to the Municipal Development Councils (Consejos

Municipales de Desarrollo, COMUDES), which are, in turn, responsible for submitting

community action plans to the Departmental Development Commissions (Consejos

Departamentales de Desarrollo, CODEDES).

10. The VMP within MINGOB developed the Community Violence Prevention Model

(2012) to provide guiding principles to COCODES and COMUDES on crime and violence

prevention plans with a territorial perspective. This methodology further establishes the

creation of Violence Prevention Commissions within COCODES. The Project will use existing

community and municipal consultation mechanisms to prioritize integrated packages on crime

and violence prevention. Each participating community will develop a crime and violence

prevention plan consistent with the methodology that identifies the main risk factors for violence

and vulnerable groups. The COCODES, based on local diagnoses elaborated in the plans, will be

able to identify and select the most appropriate combination of activities to be implemented in

their communities from the Project’s menu of interventions outlined in the OM.

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11. The PIU and MGCS will coordinate closely with the VMP and the Community

Violence Prevention Unit of MINGOB. This coordination is particularly necessary for the

implementation of the guiding principles on community-based violence model in the

identification, prioritization, implementation, and oversights of violence prevention interventions

supported by the Project.

Table A.3.1. Participation Framework under the Urban and Rural Development Law

Level Composition Responsibilities under the

Urban and Rural

Development Law

Crime and Violence

Prevention Responsibility

CODEDES Governor of the

Department

Mayors

Departmental Head

of SEGEPLAN

Representatives of

indigenous groups

in the department

Representatives of

women’s groups in

the department

Representatives of

other organizations

at the departmental

level

-Prioritize development needs,

problems and solutions at the

departmental level; formulate

policies, plans, programs and

development Projects in line

with municipal development

plans; present departmental

plans to the National and

Regional Council.

-Supervise implementation of

development Projects and take

corrective measures, if needed.

-Maintain record of MINGOB

maximum public pre-

investment and investment

budgets.

Design departmental

policies on violence

prevention and promote

municipal organization.

Promote inter-institutional

coordination of Projects at

the municipal level and

propose to the CODEDE the

needs in the area of citizen

security for the department.

Identify financing sources

for the implementation of

plans with the assistance of

the VMP.

COMUDES Mayors

Deputy-mayors

and council

members as

determined by the

municipal

corporation

Representatives of

the COCODES,

up to 20, as

designated by the

coordinators of the

COCODES

Representatives of

the public

institutions with a

local presence

Representatives of

selected civil

organizations

-Promote integrated municipal

development programs and

Projects for children,

adolescents, youth and women.

-Ensure that development

Projects/programs are

formulated on the basis of needs

prioritized by the COCODES.

-Provide follow up on the

implementation of Projects and

programs and propose

corrective measures, when

needed.

-Propose fund distribution for

public pre-investment and

investment on the basis of

resources available and on

COCODES needs.

Assess interventions on

violence prevention for

municipalities.

Facilitate inter-institutional

coordination as well as

inter-municipal synergy on

prevention activities.

Supervise and support

community participation,

through the identification of

needs at the community

level and inform the

CODEDE on needs

prioritized.

COCODE Community

Assembly,

comprised by

-Formulate development

policies and Projects, based on

prioritized needs by community

Identify potential prevention

interventions, based on

problems, needs and

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34

residents

Coordinating

Entity

and proposed them to the

COMUDE.

-Follow up and evaluate the

implementation, effectiveness

and impact of development

policies and programs.

opportunities identified by

the community, so as to

foster social cohesion

among residents and

promote community

participation in municipal

commissions.

Comisiones

Comunitarias

de

Prevención

Community

residents

-Formulate community

preventions plans using the

Community Violence

Prevention Methodology of the

UPCV.

Formulate community

preventions plans using the

Community Violence

Prevention Methodology of

the UPCV.

III. Financial Management, Disbursement, and Procurement

Financial Management Arrangements

12. The FSS, through the PIU, will be responsible for FM for the proposed Project. FSS,

through the PIU, will be directly in charge of FM tasks, in coordination with the FSS’

Coordinación Financiera and CIV’s Administrative and Finance Unit, as needed. These tasks

include inter alia: (a) budget formulation and monitoring; (b) cash flow management (including

processing payments and submitting loan withdrawal applications to the World Bank); (c)

maintenance of accounting records (including the administration and maintenance of an

inventory of Project assets); (d) preparation of in-year and year-end financial reports; (e)

administration of underlying information systems; and (f) arranging for execution of external

audits. In addition, the FSS will be responsible for implementing the governance and

transparency aspects of the Project. To properly support FM tasks, the PIU will include a FM

specialist under terms of reference approved by the World Bank.

13. On the basis of a FM assessment carried out by the World Bank, the Project’s

overall FM risk was assessed as substantial. While FSS is the responsible implementing entity,

Project implementation requires the FSS to interact with the MGCS, the main technical

counterpart, and MINGOB. Moreover, although the FSS has the basic FM arrangements in place

and extensive experience in the implementation of infrastructure Projects, it is not familiar with

World Bank requirements, and its internal administrative and finance arrangements may become

cumbersome. However, key PIU positions will have signing authority (cuentadancia) which will

facilitate timely implementation.

14. The FSS has agreed to a FAP including procurement and FM measures to ensure

adequate FM capacity is in place for Project execution. The FAP includes measures related to

staffing, internal control procedures, accounting, financial reporting and transparency

mechanisms to strengthen capacity at the Project level and mitigate risks. With the

implementation of the FAP, the FSS will have the required capacity to carry out FM tasks. The

FAP includes the following FM risk mitigation measures:

(i) Hiring of trained staff who possess the experience and credentials required to ensure

responsible Project management;

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(ii) Description, in detail, of FM and procurement related procedures and operational

responsibilities in the OM;

(iii) Inclusion of contract management mitigation measures in the OM;

(iv) Preparation of semi-annual interim FM reports linking physical progress and financial

execution;

(v) Hiring of external auditors acceptable to the World Bank within three months of Project

effectiveness with an expanded scope of work and interim internal control reports to be

available to the World Bank; and

(vi) Inclusion of a complaint mechanism based on social audit for integrated packages.

Programming and Budget

15. Overall, budget preparation will be carried out following local requirements. The

PIU will be in charge of preparing the Annual Operating Plan and budget, in close coordination

with the MGCS and MINGOB, which will then be approved by the Project’s Technical

Committee and incorporated into FSS’ and CIV’s annual budget. The approved Annual

Operating Plan and budget will become the basis for the preparation of the annual Procurement

Plan. For Project monitoring purposes, the budget composition (Estructura Programática) to be

included in Guatemala’s integrated accounting system (SICOIN) will use the Project’s

Component/category classification. The OM includes specific procedures for the preparation of

the annual Annual Operating Plan and budget, coordination mechanisms with the MGCS and

MINGOB, as well as internal mechanisms for approval, including related budget modifications.

Accounting and Financial Reporting

16. Accounting Policies and Procedures and information system. The accounting

regulatory framework for the Project has three components. These are: (a) Guatemala’s laws

on budget management applicable to the FSS; (b) the FSS’ institutional regulations and the

Project’s OM; and (c) budgetary and accounts classification to be used for Project accounting.

The financial activities of the Project (especially budget and budget execution) will be recorded

in SICOIN. Information recorded in SICOIN – classified by Project component and cost

category, as described above —will be used for the preparation of financial reports and

statements for the World Bank using Excel. The Government’s budgetary classification will be

used as a chart of accounts for accounting. Adequacy of procedures followed for the preparation

of financial reports will be closely reviewed by the World Bank, mainly to ensure the integrity

and reliability of financial information.

17. Processes and procedures. Overall, the FSS has well-established processes and

procedures, which will be used for the proposed Project. However, there is a need to ensure

timely and smooth interaction with the MGCS and MINGOB, and internally in the FSS, among

the PIU, the FSS’ line units (for example, Coordinación de Operaciones and Coordinación

Financiera), and CIV’s Administrative and Finance Unit. While there are clear roles and

responsibilities, the interaction among different units may become cumbersome, and lead to

excessive requirements of supporting documents, especially for payment processing. The FSS is

streamlining certain procedures, as reflected in the Project’s OM. These will need to be carefully

revised during the first year of Project implementation.

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18. Financial Reports. On a semi-annual basis, the FSS will submit to the World Bank,

an unaudited interim financial report, as well as annual financial statements. These reports

will contain at least: (a) a statement of sources and uses of funds and cash balances; (b) a

statement of budget execution per activities (with expenditures classified by the major budgetary

accounts); and (c) a statement on physical progress linked with financial execution by integrated

package/work. The interim reports will be submitted not later than 45 days after the end of each

semester. On an annual basis, the FSS will prepare Project financial statements, including

cumulative figures of the interim financial reports. The financial statements will include

explanatory notes in accordance with national accounting standards as well as confirmation that

Loan funds were used in accordance with the intended purposes as specified in the Loan

Agreement. These financial statements, once audited, will be submitted to the World Bank not

later than six months after the end of the Government’s fiscal year (which follows the calendar

year). The supporting documentation of the semester and annual financial statements will be

maintained on FSS’ premises and made easily accessible to the World Bank implementation

support missions and to external auditors. Documentation should be maintained at least until

three years after Project closing or the submission of the last audit report, whichever is latest.

19. Flow of Funds. The FSS will open a segregated Designated Account, or Cuenta

Secundaria, under the Multilaterals’ Single Treasury Account system in the Ministry of

Public Finance in United States dollars, to be used exclusively for deposits and withdrawals

of Loan proceeds for eligible expenditures. Following the existing procedures for the

processing of payments, as expenditures arise, funds deposited in the Designated Account will be

withdrawn to a secondary tier operational account held at a Commercial Bank acceptable to the

World Bank from which payments will be made to suppliers. After Loan effectiveness and after

the Designated Account has been opened, the FSS will submit its first disbursement request to

the World Bank up to the established ceiling that will provide adequate financing for the next six

months of forecasted expenditures. For subsequent withdrawals, the FSS will submit the

disbursement request, along with the supporting documentation (Statements of Expenditures), as

established in the Disbursement Letter.

20. Loan proceeds will be withdrawn by the FSS using the advance method supported

by documentation showing that the Loan proceeds previously withdrawn have been used to

finance eligible expenditures. Supporting documentation will be in the form of Statement of

Expenditures. The use of special commitment procedures for the proposed Project will not be

needed. However, should the need arise during implementation, the World Bank will evaluate it

and if granted, agree to their use through an amendment to the Disbursement Letter. The Project

may also use reimbursement or direct payments.

21. The disbursement deadline date is four months after the closing date specified in the

Loan Agreement.

22. Table A.3.2. shows disbursement by Expenditure Category.

Table A.3.2. Disbursement by Expenditure Category

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Category Amount of the Loan

Allocated

(expressed in US$)

% of Expenditures

to be Financed

(inclusive of taxes)

(1) Goods, works, non-consulting services, consulting

services, Training and Land Acquisition and

Compensation under Part 1 of the Project

36,120,000

100

(2) Goods, non-consulting services, consulting services

and Training under Part 2 of the Project

4,267,500 100

(3) Goods, non-consulting services, consulting services

(including Project audits), Training and Operating

Costs under Part 3 of the Project

4,500,000 100

(4) Front-end Fee 112,500 Amount payable

pursuant to Section

2.03 of the Loan

Agreement in

accordance with

Section 2.07 (b) of the

General Conditions

TOTAL AMOUNT 45,000,000

Audit Arrangements

23. Internal audit. The organizational structure of the FSS includes an Internal Audit

Unit. It is expected that in the course of its regular internal audit activities related to the

institutional budget, the internal auditors may include Project activities in their annual work

plans. Such audits performed by FSS’ Internal Audit Unit will be available to the World Bank

24. External audit. The annual Project financial statements prepared by FSS will be

audited following International Standards on Auditing by an independent firm and in

accordance with terms of reference, both acceptable to the World Bank. The audit opinion

covering Project financial statements will contain a reference to the eligibility of expenditures,

and will include physical inspection of works and according to World Bank policies will be

public. Audit terms of reference will include an interim semi-annual internal control memoranda

(“management letters”), including review of compliance of procurement processes with the OM

and World Bank procedures. The audit work described above will be financed with Loan

proceeds. External auditors shall be hired no later than three months after effectiveness. Each

audit engagement is expected to cover at least three years.

IV. Strengthening Contract Management

25. Despite improvements over previous decades in public FM and transparency,

challenges to sound expenditure management remain throughout the Project cycle. Based

on experience with infrastructure Projects, both in Guatemala and throughout the LAC region,

the World Bank team identified several areas of Project management and control that have been

historically weak in similar Projects: (a) contracting processes; (b) contract management; and (c)

ensuring transparency throughout the Project cycle. Actions within these three areas have been

incorporated into the design of the Project and are included in the OM.

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V. Fiduciary Action Plan

26. The FAP is presented in Table A.3.3.

Table A.3.3. FAP Action Timing

Resp.

Entity

1. Appointment of qualified procurement specialist based on terms

of reference satisfactory to the World Bank

Within 3 months of

Project effectiveness FSS

2. Preparation of a Procurement Plan (for the first 18 months of

the Project) defining the procurement processes subject to prior

review.

Completed FSS

3. Update of the Procurement Plan and inclusion into relevant

systems

Within 1 month of Project

effectiveness FSS

4. Inclusion of contract management, procurement and FM

procedures and mitigation measures in the OM, including for

example, selection processes and committee composition; contract

formats for works, goods and services; tender participants

background information; and external audit terms of reference

Completed

FSS

5. Appointment of qualified FM specialist based on terms of

reference satisfactory to the World Bank

Within 3 months of

Project effectiveness FSS

6. Training for FSS staff on World Bank policies and OM

procedures to Completed

World

Bank

7. Contract external auditors, based on short list satisfactory to the

World Bank

Within 6 months of

Project effectiveness FSS

VI. Procurement Arrangements

27. Procurement for the proposed Project will be carried out by the PIU in close

coordination with the MGCS and MINGOB. Procurement will be carried out in accordance

with the provisions of the Loan Agreement, the World Bank’s Procurement Regulations for

Borrowers under Investment Project Financing (July 2016), and the OM.

28. A Project Procurement Strategy for Development was prepared by the Borrower

for the proposed Project. It describes how the procurement for this operation supports the

development objectives of the Project and delivers Value for Money under a risk-based

approach. It also provides adequate justification for the selection methods and thresholds in the

Procurement Plan. Open competitive procurement is the World Bank’s preferred procurement

approach, whenever possible, to maximize fairness of opportunity to bid, and approaching the

international market is appropriate for situations where the participation of foreign firms will

increase competition and may enhance the achievement of best Value for Money and fit for

purpose results.

29. Works to be financed under this Project are small-scale infrastructure. These

include refurbishments as well as minor works such as widening, rehabilitating and paving

existing roads, sidewalks, stairways, improving water drainage, installing water supply and

sanitation connections for households, building stabilization walls, and construction of multi-

purpose community centers, and recreational areas. Civil works will be financed under

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Component 1 for which individual communities will compete for the use of funds based on

eligibility and selection criteria described in the OM. Open international competitive

procurement will be used, except for contracts estimated to cost below the equivalent of

US$5,000,000 which may be procured following national open competitive procurement.

Improvement of public lighting (utility services) may be justified as direct contracting with the

only provider available in the municipalities of this Project.

30. Goods to be financed under this Project include school materials for extra-

curricular activities and teaching, solid waste containers, vehicles, office and information

technology equipment, including computers, servers and software, among other. Open

international competitive procurement will be used, except for contracts estimated to cost below

the equivalent of US$500,000, which may be procured following national open competitive

procurement.

31. Non-consulting services to be financed under this Project include printing services,

media campaigns, data collection, and other services. Contracts estimated to cost below

US$500,000 will be procured following open national competitive procedures.

32. Bidding Documents are included in the OM. Open international competitive

procurement will be bid using the World Bank’s Standard Bidding Documents for Works and

Goods, and the World Bank Sample Bidding Document for the Procurement of Non-Consultant

Services. Procurement under national open competitive and request for quotation procedures will

be conducted using bidding documents agreed with the World Bank and included in the OM.

Request for quotation will only be permitted for contracts for goods and non-consultant services

estimated to cost below US$30,000 and for civil works below US$50,000.

33. Consulting Services to be financed under the Project are for supervision of works,

baseline studies, auditing, urban land planning, youth empowerment programs, technical

assistance, web-based development, and training, among other services. These services will

be rendered either by firms or by individuals, as indicated in the Procurement Plan. For contracts

with firms estimated to cost below $300,000, the short list may be composed entirely of national

consultants.

34. Operating costs refer to reasonable recurrent expenditures that would not have

been incurred by the implementing agency in the absence of the Project. The Project will

finance operating costs, such as office supplies, communication and advertising costs, computers

and equipment maintenance, and per diems for local and international staff, among other

operational expenses. The Project will also finance costs of training courses, travel and per diem

of trainers and trainees, and rental of facilities.

35. All procurement procedures are described in detail in the OM, published on the

FSS’s web page. The OM includes model bid evaluation reports and model reports for the

preparation of short lists.

36. Procurement activities will be carried out by the PIU, however, procurement risk is

rated Substantial. With respect to procurement, the PIU is in charge of consolidating

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procurement plans, overseeing procurement processes and ensuring compliance with the

procurement and consultant regulations. An assessment of the PIU found certain deficiencies in

terms of weaknesses related to available procurement staff and resources to deal with the large

number of contracts required by the Project. Key issues and risks include: (a) PIU

implementation capacity given the expected high workload; (b) poor coordination of activities

between different institutions involved in the Project; (c) Contraloria’s interventions before

signature of contracts, which may cause bottlenecks; (d) local procurement regulations that

include practices that are not acceptable to the World Bank; and (e) high country procurement

risk. As such, the procurement risk for this Project is considered Substantial.

37. A series of mitigation and corrective measures have been agreed upon. These

include: (a) recruitment by FSS of at least two experienced procurement staff with terms of

reference and qualifications acceptable to the World Bank, to be responsible for the Project’s

procurement function; (b) recruitment by FSS of a full or part-time international procurement

specialist, as needed, with terms of reference and qualifications acceptable to the World Bank, to

coach and support the PIU’s procurement staff and contribute to quality control, especially for

high–cost contracts; (c) implementation of the Project in accordance with an OM acceptable to

the World Bank; (d) carrying out of national open competitive procurement and requests for

proposals using bidding documents agreed upon with the World Bank and included in the OM;

(e) use of Guatecompras, a national contracting and procurement information system, in

accordance with the OM and in alignment with the World Bank’s Procurement Regulations for

Borrowers under Investment Project Financing (July 2016); and (f) adoption of risk mitigation

measures in the Project Procurement Strategy Document (PPSD) based on the market analysis

carried out for the preparation of this document.

38. The Borrower has developed a Procurement Plan for the first 18 months of Project

implementation. It may be updated in agreement with the World Bank annually or as required to

reflect the actual Project implementation needs and improvements in institutional capacity. The

Procurement Plan will be published in the Systematic Tracking of Exchanges in Procurement

System within 30 days of Loan Effectiveness.

39. In addition to prior review supervision, annual supervision missions will be

conducted to carry out post reviews of 1:5 procurement actions.

Details of the Procurement Arrangements Involving International Competition

(i) Works, goods and non-consulting services

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Table A.3.4. Contract Packages following Open International Competitive Procurement

for civil works, goods and non-consulting services

1 2 3 4 5 6 7

Contract

(Description)

Estimated

Cost (US$)

Procurement

Method P-Q

Domestic

Preferenc

e

(Yes/No)

Review

by Bank

(Prior/

Post)

Expected

Bid-

Opening

Date

Civil works 9,600,00

0

Open international

competitive

procurement

N Prior June 2017

Vehicles 642,000 Open international

competitive

procurement

N Prior May 2017

40. The following procurement processes for works, goods and non-consultant services

are subject to prior review by the World Bank:

All contracts estimated to cost above US$5,000,000 for works;

All contracts estimated to cost above US$500,000 for goods and non-consultant services;

The first national open competitive procurement and request for quotation process for

works, goods and non-consultant services regardless of the amount. All other contracts

will be subject to procurement post review unless otherwise identified in the Procurement

Plan;

Direct contracting processes estimated to cost US$50,000 for works, unless otherwise

identified in the Procurement Plan; and

Direct contracting processes estimated to cost US$10,000 for goods and non-consultant

services, unless otherwise identified in the Procurement Plan.

For all direct contracting processes that are prior review, the justification shall be submitted to

the World Bank jointly with the Procurement Plan, and the justification of the reasonableness of

price along with the draft contract will be subject to prior review.

(ii) Consulting services

Table A.3.5. Consulting Services with Short-list of International Firms 1 2 3 4 5 6

Ref. No.

Description of

Assignment

Estimated

Cost (US$)

Selection

Method

Review

by Bank

(Prior /

Post)

Expected

Proposals

Submission

Date

C-2017-

1 Base line 700,000 QCBS Prior

June 2017

C-2017-

2

Design and

planning of civil

works

240,000

480,000

240,000

240,000

QCBS Prior

2017

2018

2020

2021

C-2017-

3

Supervision of

civil works

360,000

720,000

360,000

360,000

QCBS Prior

June 2017

June 2018

June 2020

June 2021

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C-2017-

4

Crime prevention

consultancy

1,200,000

2,400,000

1,200,000

1,200,000

QCBS Prior

June 2017

June 2018

June 2020

June 2021

C-2018-

1

National

communication

strategy

US$1.3

million QCBS Prior May 2018

41. The following consultant services processes are subject to prior review by the World

Bank:

All contracts with firms estimated to cost above US$200,000. All other contracts will be

subject to procurement post review unless otherwise identified in the Procurement Plan;

All contracts with firms estimated to cost below US$300,000, the short list may be

composed entirely of national consultants;

Selection of individual consultants estimated to cost above US$100,000. All other

contracts will be subject to procurement post review unless otherwise identified in the

Procurement Plan and/or considered strategic or high risk activities; and

For all direct contracting, activities below US$100,000 will not be subject to procurement

prior review. All activities foreseen as direct contracts shall be agreed and identified in

the Procurement Plan prior to implementation.

VII. Environmental and Social Safeguards

Safeguard Policy Issues

55. Because the specific locations of investments is not yet known, an ESMF was

prepared for the Project by FSS and MGCS, and approved by the Bank. The ESMF

includes the following guidelines: a) EMG; b)RPF; and c) PPVICG. The ESMF will ensure

social and environmental sustainability of the integrated packages as well as compliance with

applicable national laws and the World Bank’s safeguard policies. The EMG of the ESMF

includes, among others:

a) the legal and institutional framework related to the environmental and social context in

the different sectors that the Project will support;

b) the main potential environmental and social impacts of the provision of the integrated

package (access road, electrification, water supply and waste water systems, and others),

and general measures to minimize, mitigate, and/or compensate any negative impacts;

c) the environmental and social management process (including methodologies, tools, and

procedures) for the identification and execution of urban infrastructure Subprojects; and

d) the environmental and social management procedures that the PIU and, specifically, its

environmental and social specialists should take into account during the “Project cycle”

to ensure compliance with national laws to obtain the respective Environmental

Authorization from MARN, and the World Bank’s safeguards policies.

Safeguards Triggered

56. The Project is classified as Category B in accordance with Environmental

Assessment (OP/BP 4.01). Given the technical characteristics of the works proposed and their

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magnitude, and the communities’ urban location, no significant environmental negative impacts

are foreseen. The Project is expected to bring great benefits to the quality of life of MGCS

residents. Among other activities, the Project will finance improvement or rehabilitation of local

roads, provision of potable water, drainage works, public street lighting, construction of local

recreational parks, school and community centers, and slope stabilization works. In the case of

local roads, for example, rehabilitation, improvement, and maintenance activities will be

completed on existing roads and will not change the character of the roadways. Improvements to

potable water and drainage systems will be small-scale, and public lighting improvements are

expected to be made in existing right-of-ways with minimal impact to existing residences and

businesses. All works require an environmental license or authorization to be issued by MARN;

however, MGCS and MARN agreed on simplified procedures for obtaining Environmental

Authorizations by package of investments (rather than for individual investments) to ensure

environmental legal compliance. Moreover, the first three integrated packages will require the

World Bank’s no-objection from the environmental and social point of view. Starting with the

fourth integrated package, the World Bank’s no-objection will be required only for integrated

packages classified as A or B according to the methodology established in the EMG. These

agreements are outlined in the EMG and the Project’s OM.

57. The Indigenous Peoples (OP/BP 4.10) policy is also triggered. Given that the exact

location of investments is not yet known, the Borrower prepared the PPVICG as part of the

ESMF. These Guidelines outline the steps to be taken at the community level in order to identify

and prepare Community Development Plans that can be funded by the Project.33

The PPVICG

also serve as an Indigenous Peoples Planning Framework (IPPF), and include recommendations

on how the process can be adapted in the case of indigenous communities, so that Community

Development Plans can serve as Indigenous Peoples Plans, and thus conform to the requirements

of the World Bank’s policy on Indigenous Peoples (OP/BP 4.10). The Community Development

Plans will be reviewed by the World Bank prior to approval of the integral packages for

communities, in order to assess their conformity with the Guidelines, and where necessary, the

World Bank Policy on Indigenous Peoples. The five main phases for participatory planning are

as follows:

a) Stakeholder mapping. This involves the identification of the relevant community

structures which will be responsible for preparing the Community Development Plans. In

the case of this Project, these structures will be the COCODES.

b) Capacity building of COCODES and Violence Prevention Commissions. In many

cases, the COCODES may not have the necessary skills or experience to engage in a

participatory planning process, may not have established dedicated Violence Prevention

Commissions, or may not yet have formally registered with a municipality. Therefore, it

will be important to provide training and advisory support to the COCODE members on

the participatory planning process, the role of the COCODES in the community

development process, and on leadership skills.

33

Community Development Plans are plans prepared at the community level that describe the Integrated Package of

Small-Scale Urban Infrastructure and Violence Prevention Interventions.

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c) Community-based diagnostics. The community-based diagnostic phase involves

participatory research on community priorities, through group consultations with key

stakeholders at the community level.

d) Planning and implementation. Following the identification of community investment

and crime prevention priorities, technical experts from the municipalities and the PIU

will work with the COCODES to prepare specific integrated package proposals, which

can be integrated into packages for design and implementation, following selection.

e) M&E. The M&E phase will use the same tools of participatory research from the

diagnostic phase, but with an emphasis on identifying the results and impacts of the

integrated packages financed under the Project.

58. The process of preparing a Community Development Plan will be adapted for

indigenous communities. These adaptations include screening for indigenous people, consulting

traditional authorities, and collecting data on the socio-economic characteristics of indigenous

people at the diagnostic phase; mobilizing an indigenous peoples advisory council to the

COCODE at the community mobilization phase; adapting planned investments or prevention

activities to ensure they are culturally appropriate at the planning phase; and consulting with

traditional authorities and other indigenous stakeholders on the results of the integrated packages

at the M&E phase. The PPVICG also make provisions for the inclusion of women and young

people in the community decision-making process, as well as for the resolution of conflicts and

grievances that may arise during the process. The Project’s social specialist will be responsible

for ensuring that the community development teams of each municipality follow the

requirements of the PPVICG, and will work with these teams and the relevant community

organizations to prepare Indigenous Peoples Plans acceptable to the World Bank, if required.

The Project’s social specialist will also monitor the implementation of these plans, and will

provide regular reports to the World Bank on their execution.

59. The Project will support a range of integrated packages, some of which may require

minor resettlement impacts. Although these packages will have a small physical footprint,

there are communities where there may be significant encroachment on the right-of-way of

roads, sidewalks, and other public spaces that may be rehabilitated under the Project. In addition,

certain types of integrated packages, such as community centers, may require the purchase of

small amounts of land. Therefore, the World Bank policy on Involuntary Resettlement (OP/BP

4.12) applies, and the Government has prepared, consulted and disclosed the Resettlement Policy

Framework and RPF. These Guidelines specify the following implementation arrangements:

a) The respective municipality’s community development and public works departments

will: identify the properties and assets likely to be affected by the integrated package;

take an inventory of the assets likely to be affected; document the socio-economic

characteristics of the affected people; assess the replacement value of the assets affected

and associated costs; and notify and consult with the affected people on the likely impacts

and their rights under the RPF.

b) The PIU’s social specialist then evaluates the data provided by the municipality on the

resettlement impacts of the Project and verifies whether a resettlement plan is necessary,

whether it would be possible to redesign the integrated package to minimize resettlement

impacts.

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c) The PIU’s social specialist works with the community development department of the

relevant municipality to prepare and disclose a Resettlement Action Plan (RAP) that

provides details on the assets affected, the characteristics of the households affected, as

well as compensation and other resettlement assistance to be provided.

d) The World Bank task’s team social development specialist reviews the RAP, and

provides guidance on how to ensure it conforms to the provisions of OP/BP 4.12.

e) Following revision after comments from the World Bank, the RAP is disclosed on the

Project website, in a location accessible to the Project’s affected people, and in the World

Bank’s website.

f) Once the RAP has been agreed and disclosed, and the necessary compensation and

assistance has been provided to the Project affected people,34

civil works can commence

on the affected properties.

g) The PIU’s social specialist, along with the community development departments of the

relevant municipality, will be responsible for monitoring and evaluating the

implementation of the RAP, and providing regular reports to the World Bank. The PIU’s

social specialist will also be responsible for ensuring the steps outlined in the grievance

redress process of the resettlement policy guidelines are followed in cases where affected

people are not satisfied with the compensation or assistance provided. This process

involves the use of independent mediators following an initial attempt to facilitate an

agreement by the community development team of the municipality. All grievances, and

their solution, should be recorded in a complaints log.

60. The Physical Cultural Resources (OP/BP 4.11) is triggered. This policy is triggered

because of the potential impact on cultural resources during construction, especially during

movement of material. The ESMF includes Chance Find Procedures as well as measures to

screen for and manage potential impacts on cultural heritage or property that could be affected

by neighborhood development plans.

61. Capacity to implement the ESMF is mixed. During Project preparation, the FSS and

MGCS had the support of the environmental specialists of the municipalities that are part of the

MGCS. However, for Project implementation, it will be necessary to hire a dedicated

Environmental specialist and a Social specialist in the PIU, to ensure compliance with the ESMF

and its guidelines and effective implementation. At the municipal level, implementation capacity

is mixed with larger municipalities, such as Villa Nueva and Mixco, having environmental

specialists, a large community development team, and a well-developed network of COCODES.

However, some of the smaller municipalities will not have access to sufficient staff, and it may

be necessary to use Project resources to hire consultants to assist these municipalities during

implementation. One issue that municipalities face is financing constraints to pay for

compensation for expropriation and associated resettlement costs. Therefore, it will be necessary

to use funds from the World Bank loan to cover these costs. Prior to Project implementation, a

training workshop for the PIU, the MGCS and the municipalities is planned, in order to build

capacity in the use and application of the safeguards instruments.

34

People affected by the Project through land acquisition or resettlement.

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62. Public consultations were conducted on the ESMF including the RPF, EMG, and

IPPF annexed to the ESMF with representatives of the six MCGS municipalities, and local

civil society and community-based organizations on April 30, 2014. Over 150 people

participated in this meeting. Minutes of stakeholder meetings, including measures proposed to

address grievances, are included as an Annex to the EMG. During the consultation workshop,

participants asked questions about the process of eligibility and selection of communities and

sub-projects, as well as the timing of implementation. No comments/questions that required

changes in safeguards documents were made.

63. The ESMF, including the Resettlement Policy Framework, the RPF and IPPF, was

disclosed to the public on April 30, 2014 both through the public consultation meeting and

on the websites of the MGCS municipalities. Revised versions were subsequently disclosed on

May 6, 2016. The final versions were disclosed through the Government’s (May 6, 2016) and

the World Bank’s website on May 10, 2016.

VIII. Monitoring and Evaluation

64. The PIU within the FSS will be responsible for M&E of Project outcomes and

results. The PIU will include a M&E specialist, who will be responsible for consolidating all

reports and providing information in implementation progress and to the World Bank, including

qualitative and quantitative information on the execution of selected interventions, procurement

and contractual decisions, accounting and financial recording, progress towards outcomes,

safeguards management, outputs and monitoring of indicators, as well as other operational and

administrative matters. Component 2 will finance the initial data collection and community

mapping, as well as targeted M&E studies of selected indicators for eligible communities at mid-

term and completion. Component 2 will also finance the implementation of victimization and

safety perception survey in a representative sample of households in eligible communities.

Component 1 will finance community-level victimization surveys in the selected urban

communities (one at the beginning of the community mobilization process, one at mid-term, and

one at the end of the intervention in each community). Project indicators will leverage the

survey, as appropriate. The Project’s results framework will be updated during implementation

based on the baseline survey and the outcome of the community-driven identification of

interventions.

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Annex 4: Implementation Support Plan

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

Strategy and Approach for Implementation Support

1. The strategy for implementation support was developed based on the nature of the

proposed Project and its risk profile. This strategy aims to support the Government of

Guatemala in achieving the PDO. The Implementation Support focuses on risk mitigation

measures identified in the Systematic Operations Risk-rating Tool and standard World Bank

implementation support (including technical, institutional, environmental and social safeguards)

and fiduciary aspects (FM and procurement).

Implementation Support Plan

2. For the execution of the implementation support plan, the World Bank will provide

timely, efficient, and effective support to the implementing partners. The World Bank will

also conduct semiannual implementation support missions and field visits to follow up on Project

implementation. Detailed inputs from the World Bank are outlined below.

Strategic. Formal implementation support missions will meet with the PIU within FSS, and

with MGCS and MINGOB to: (a) review Project activities; (b) reconfirm strategic alignment

of the Project’s multi-sector aspects; and (c) ensure the necessary coordination across

respective stakeholders.

Technical. The first priority will be to support the completion of a survey and mapping of

the communities potentially eligible to receive Project investments. Next, focus will be on

supporting the PIU and MGCS in conducting an effective, transparent community selection

process. Subsequently, focus will turn to implementation of the civil works, crime and

violence prevention interventions, and institutional strengthening defined under Components

1 and 2. Regular field visits will serve to verify compliance with the Project’s OM and

encourage required adjustments to Project activities as needed, given results on the ground.

The World Bank may bring additional technical support if necessary, such as short-term

external technical experts. The World Bank will review technical inputs, including terms of

reference and bidding documents to ensure adequate technical specifications. In addition,

support on FM and procurement aspects will ensure proper preparation of requests for

proposals, bidding documents, and eventual evaluation of bids and proposals.

Safeguards. The World Bank worked with and advised the PIU and MGCS on the

preparation of, and consultation for, the social and environmental safeguards instruments for

the Project. This support will continue throughout Project implementation with regard to the

investments financed under the Project. The Project is required to fully implement the social

and environmental management plans/systems according to the World Bank safeguard

policies and in line with the Project’s OM. There will be multiple construction contracts and

associated works under Component 1 that require adequate supervision.

Fiduciary. The World Bank evaluated the PIU’s capacity and proposed a FAP, which was

agreed with the PIU to ensure adequate procurement and FM capacity is in place for Project

execution. It was also agreed that specific and timely targeted training will be provided by

the World Bank on FM and procurement aspects during the period prior to Project

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effectiveness to ensure readiness for contracting of civil works once the Project is declared

effective. Continued support will be provided through technical support and field visits by

the World Bank during Project implementation. Implementation support site visits for the

Project’s financial and procurement management arrangements will be conducted semi-

annually and as needed in response to client needs.

Client relations. The World Bank Task Team Leader will: (a) coordinate World Bank

support to ensure consistent Project implementation, as specified in the Loan Agreement and

the Project’s OM; and (b) meet regularly with the PIU, MGCS, MINGOB and Ministry of

Public Finance representatives to monitor Project progress (including the mid-term review)

in achieving the PDO and address implementation roadblocks, as they may arise.

3. The main focus with regards to support to implementation during the first 12

months and thereafter is described in Table A.4.1.

Table A.4.1. Estimated Implementation Support Time Focus Skills Needed Resource

Estimate

(Staff

Weeks/Year)

First 12

months

Survey / mapping of communities Urban Economist 12

Procurement training, Procurement review of bidding

documents Procurement Specialist

3

Technical review of terms of reference, technical reports and

bidding documents Technical Specialists

4

FM training and implementation support FM Specialists 3

Social safeguards – implementation support and training Social Specialist 2

Environmental safeguards – implementation support and

training

Environmental

Specialist

2

Public safety enhancement – implementation support and

training

Crime and Violence

Specialist

4

Project management and Project implementation support

coordination Task Team Leader

10

After

month

13

Procurement review of bidding documents Procurement Specialist 2

Technical review of the terms of reference, technical reports

and bidding documents Technical Specialists

5

FM training and implementation support and training FM Specialists 2

Social safeguards – implementation support and training Social specialist 2

Environmental safeguards – implementation support and

training

Environmental

Specialist

2

Public Safety Enhancement – implementation support and

training

Crime and violence

Specialist

4

Project management and Project implementation support

coordination Task Team Leader

8

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49

Annex 5: Crime and Violence Prevention Context

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

Drivers and Dynamics of crime and violence

1. Guatemala struggles with high levels of crime and violence, which impose a heavy

burden on the country’s development, and are among the key constraints to investments,

productivity, and security of people and property. Guatemala saw a decrease in homicide

rates from 2009-2011, despite a marked increase in Central America’s Northern Triangle.

Although there was a slight increase in 2012 when the rate reached 39.9 per 100,000 people,35

the national murder rate has declined overall from 46.4 in 2009 to 29.5 in 2015.36,37

Still,

research shows that country rates are above the LAC average, and three times as high as the

world average.38

Figure A.5.1. Guatemala’s Homicide Rate per 100,000 Inhabitants 1996-2015

Source: National Civil Policy and National Institute of Statistics

2. High robbery victimization, increased incidence of sexually related crimes,

kidnappings, and violence-related injuries have also contributed to the magnitude of the

problem. In 2015, 615 claims of sexual assault were reported to the police compared to 385 in

2008. In contrast, claims of victimization from domestic violence reported to police decreased

35

https://www.wilsoncenter.org/sites/default/files/FINAL%20PDF_CARSI%20REPORT_0.pdf 36

United Nations Office on Drugs and Crime. 2013. Global Study on Homicide. Trends, Context, Data. Vienna:

United Nations Office on Drugs and Crime. 37

2016 Reporte Estadístico: Secretaria Técnica del Consejo Nacional de Seguridad 38

Research Triangle Institute. 2014. Factors Affecting Homicide Rates in Guatemala 2000–2013: A Study of the

Municipalities of Guatemala, Mixco, and Villa Nueva. Research Triangle Institute.

35.4 38.1

30.9

24.2 25.9

28.1 30.8

35.1 36.4

42 45.2

43.3 46 46.4

41.5 38.6

34.2 34 31.2

29.5

0

5

10

15

20

25

30

35

40

45

50

1990 1995 2000 2005 2010 2015 2020

Ho

mic

ide

Rat

es (

per

10

0,0

00

)

Year

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50

from 2,050 in 2008 to 1,861 in 2015.39,40

Around 45.8 percent of Guatemalans identify security

as a main problem of the country.41

3. Young people, particularly young men, comprise the bulk of both perpetrators and

victims of violence. Since 2012, the homicide rate in Guatemala among youth has been more

than double the rate of the general population, about 74 murders per 100,000 young people.42

4. The fact that violence disproportionately affects men, however, should not diminish

the importance of preventing violence against women. The overlapping manifestations of

gender-based violence against women in Guatemala include domestic violence, rape, child

marriage, sexual harassment, and violence and discrimination against indigenous women.43

Statistical data on the magnitude of the problem of domestic violence is particularly elusive44

due

to limited recordkeeping and lack of reporting on the part of victims.45

5. Drug trafficking is one of the external drivers of violence in Guatemala. A 2011

Bank report on crime and violence in Central America shows that drug trafficking is the main

factor behind rising violence levels in the region, including Guatemala. Hotspot drug trafficking

areas tend to experience crime at rates more than 100 percent higher than non-hotspot areas.46

6. Although gang members are commonly assumed to be the main perpetrators of

violent crimes, little empirical evidence exists regarding their contribution to crime,

including drug trafficking.47

The Central American and Caribbean Commission of Police

39

Eguizabal et al., 2015. Crime and Violence in Central America’s Northern Triangle. Washington, DC: Wilson

Center. 40

Corporación Latino barómetro (2012). La Seguridad Ciudadana. El Problema Principal de América Latina.

Lima, Perú. 41

Corporación Latino barómetro (2011). Informe 2011. Santiago de Chile. 42

Data from the National Police Office, 2013. 43

According to the National Institute of Forensic Sciences, in the first half of 2013, 403 women suffered violent

deaths, an increase of 66 compared to the same period in 2012. The Inter-American Commission on Human Rights

describes an overlap between domestic violence and Guatemala’s epidemic rates of femicide. For every ten women

killed, three previously either reported violence or were granted restraining orders, and 24 percent died as a result of

domestic violence. 44

Inter‐American Commission on Human Rights, Access to Justice, supra note 3 at paragraph 188. 45

Advocates and the Human Rights Ombudsman report testimated 90 percent of domestic violence incidents in

Guatemala are unreported (Adriana Beltrán & Laurie Freeman, Washington Office on Latin America, Hidden in

Plain Sight, Violence Against Women in Mexico and Guatemala 6 2007) available at

http://www.wola.org/sites/default/files/downloadable/Central%20America/past/ViolenceAWomen.pdf; Center for

Gender & Refugee Studies, U.C. Hastings Coll. Of Law, Getting Away with Murder: Guatemala’s Failure to Protect

Women and Rodi Alvarado’s Quest for Safety 6 (2005). 46

World Bank. 2011. Crime and Violence in Central America: A Development Challenge. 47

The two major gangs in Central America, the Mara Salvatrucha (MS13) and 18th Street, have their roots in the

US, where nearly a million Central Americans fled during the civil conflict in the region during the 1980s. A small

percentage of those immigrants became involved with gangs, including the 18th Street, a primarily Mexican gang

established many years prior to the wave of Central American immigration. Later other immigrants formed MS13.

During the mid-1990s, many Central Americans, including some gang members, were deported to their countries of

birth, where some became involved in criminal activity and replicated the 18th Street and MS13 gang structures. In

response, governments implemented a variety of mano dura policies that emphasized repression and law

enforcement, and minimized prevention, rehabilitation and social reintegration of gang members.

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51

Chiefs estimates that there are about 14,000 gang members affiliated with about 434 gangs in

Guatemala.48

However, available data is not conclusive regarding the overall contribution of

gangs to violent crimes in the country.

7. Crime and violence affect specific populations and specific geographic areas

disproportionately. About half of violent deaths in the country take place in only five percent of

the country’s municipalities. For instance, over 39 percent of national homicides49

between 2003

and 2015 were reported to have occurred within the metropolitan area of the Department of

Guatemala, which represents about 17 percent of the population.50

Other regions with the highest

homicides rates —such as Izabal, Chiquimula, El Petén, Zacapa, and Jutiapa—are located along

the borders with El Salvador, Honduras, Mexico, and Belize. While this is indicative of the likely

link between violence and transnational organized crime such as drug trafficking, currently there

are no studies that establish this causality.

8. Although drug trafficking is one of the external drivers of violence in the country,51

a combination of social, economic, and governance conditions have exacerbated and

amplified its impact. These conditions include socioeconomic factors such as social inequality

and a lack of social and economic opportunities. With a Gini coefficient for consumption of 0.39

in 2011, Guatemala ranks among the countries with the highest levels of income inequality in the

region.52

The country also has the second highest percentage of youth who are not studying or

working in Central America, estimated at 25 percent.53

In this regard, a lack of social and

economic opportunities for youth are among the key factors of violence in the country.

9. Structural inequalities between women and men are also risk factors driving

intimate partner and sexual violence.54

In the most recent national Reproductive Health

Survey (2008–2009) 24.5 percent of women between the ages of 15 to 49 reported experiencing

physical violence from their partners. Regarding sexual violence, 12.3 percent reported

experiencing it from a partner, and 4.8 percent reported experiencing it in the past 12 months.

10. The proliferation of firearms in Guatemala is another risk factor for violence. The

Geneva-based Small Arms Survey conducted in 2008 highlighted the significant correlation

between firearms and violent crime in the country.55

Firearms were overwhelmingly present in

all reported incidents. Of those participating in the survey, 31 percent said they owned some kind

of firearm and one-third said they owned handguns. A more important challenge appears to be

48

World Bank. 2011. Crime and Violence in Central America: A Development Challenge. 49

Data from the National Civil Policy, 2012. 50

According to Project Projections by the National Institute of Statistics in 2011. 51

Drug trafficking is the main factor behind rising violence levels in the region. Hotspot drug trafficking areas tend

to experience crime at rates more than 100 percent higher than non-hotspot areas. Crime and Violence in Central

America. A development Challenge, The World Bank, 2011. 52

World Bank. 2012. Guatemala - Country Partnership Strategy for the period FY2013-2016. 53

International Labor Organization 2013. Decent Work and Youth in Latin America, Policies for Action. 54

World Health Organization 2010.Preventing Intimate Partner and Sexual Violence Against Women. Taking

Action and Generating Evidence. Geneva. 55

Small Arms Survey y Centro de Recursos para el Análisis de Conflictos (2011). Guatemala en la Encrucijada.

Panorama de una Violencia Transformadora.

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52

that in 2015, 8 out of 10 firearms seized in Guatemala were illegal and 9 out of 10 crimes were

being committed with illegal firearms.56

11. Crime and violence impose a heavy burden on the country’s development. The

economic cost of crime is high, accounting for 7.7 percent of GDP in 2011,57

11.3 percent of

GDP in 2013,58

and 10 percent of GDP in 2014.59

Of this, health care costs account for the

largest single share of the added financial burden for the country (4.3 percent of GDP). An

additional 1 percent is explained by the added financial burden on public security and

administration of justice, an additional 1.5 percent is spent on private security costs, and 0.8

percent goes to insurance payments for destroyed property. Beyond these direct costs, crime and

violence significantly affects the business investment climate, reducing incentives for firms to

invest productively, create jobs, and expand. The amount of private sector investments is

affected by resources being diverted towards crime prevention activities instead of towards

productive, growth-enhancing investments. Indeed, according to World Bank Enterprise

Surveys, crime in Guatemala is among the top five constraints to productivity and growth

identified by Central American firms.

Sectoral and Institutional Response at the National Level

12. The importance of crime and violence prevention has led to national efforts on the

policy and program levels. The constitution recognizes the protection of citizens as the central

axis for peace and security. In addition, the peace agreements signed in 1996 also highlight

active and continuous citizen engagement as key elements of security and development.

13. The Government of Guatemala has prioritized a focus on citizen security, violence

prevention, and peaceful co-existence over the last five years. In 2014, the MINGOB through

the VMP launched the NVCP Policy to address major risk factors of violence, such as youth

unemployment, domestic violence, single parent households, and child maltreatment. A

subsequent executive order established functions across line ministries for the operationalization

of the NVCP and is still active.

14. On the programmatic side, initiatives such as Municipio Seguro and Barrio Seguro60

were launched during the second half of 2012 in order to support community-based

approaches to violence prevention. In addition, a number of joint actions and task forces

between MINGOB, the prosecutor’s office, and the judiciary are being implemented in about 30

municipalities to address illegal activities such as homicides, kidnappings, and extortion, among

others.

56

Eguizabal et al. 2015. Crime and Violence in Central America’s Northern Triangle. Wilson Center. 57

World Bank. 2011. Crime and Violence in Central America: A Development Challenge. 58

Fundesa. (2014). El costo de contener la violencia en Guatemala. 59

Institute for Economics and Peace. 2015. Global Peace Index 2015: Measuring Peace, its Causes and its Economic

Value. Sydney: Institute for Economics and Peace. 60

The Barrio Seguro is a program of social interventions for disadvantaged and unsafe neighborhoods coordinated

by MINGOB and implemented in coordination with selected communities.

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53

15. Although national-level efforts aimed at addressing crime and violence, such as the

National Prevention Policy, have been undertaken, institutional limitations represent an

obstacle to their effective implementation. For example, the lack of timely and reliable

information on crime and violence limits the analysis of the drivers and dynamics of crime that

could inform the formulation of better prevention interventions.

Crime and Violence in the MGCS

16. Four of the six municipalities of the MGCS61

ranked among the top five municipalities,

out of 17, in the Department of Guatemala with the highest homicide rates in 2015. As in the rest

of the country, violence in the Mancomunidad disproportionally affects youth. Over 57 percent

of homicides that occurred in the Mancomunidad between January and June 2013 had as victim

young men and women between the ages of 15 and 29.

Figure A.5.2. Average Homicide Rates of the Guatemala Department per Municipality,

2014-2015

Source: National Civil Policy and National Institute of Statistics.

17. During the last decade, in both Villa Nueva and Santa Catarina Pinula, crimes

against property have registered the highest number of victims. These include both robberies

and extortion, with the latter more prevalent in municipalities with a higher presence of gangs

such as Mixco and Villa Nueva. Further in-depth analysis is needed to better understand the

dynamics and trends of crime and violence at local levels.

18. The participatory development process established in the Rural and Urban

Development Councils Law (2002) decentralizes the implementation of regional and local

development plans, including crime and violence prevention activities. The participatory

61

The MGCS in the metropolitan area of Guatemala City, includes municipalities of Mixco, Amatitlán, Villa Nueva,

San Miguel Petapa, Santa Catarina Pinula and Villa Canales.

40.38 43.02 48.64

75.53

61.27

29.76

54.48

44.95

58.22 58.26

70.29

27.52

0

10

20

30

40

50

60

70

80

Villa Nueva Mixco VillaCanales

SantaCatarina

Pinula

Amatitlan San MiguelPetapaR

ate

of

Vio

len

t D

eath

s (p

er 1

00

,00

0)

Municipality

2015

2014

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54

mechanism introduced by the Rural and Urban Development Councils Law aims to facilitate

citizens’ inputs in local development plans while also facilitating the alignment of national and

sectoral policies.

19. Under this decentralized mechanism, citizen security commissions have been

established at the municipal level. These commissions have, as their main objective, the

participatory design and coordination of local violence prevention plans. Communities identify

problems related to crime and violence, set priorities, and propose actions under the COCODES

to COMUDES. COMUDES, through their respective municipal citizen security commissions,

are responsible for coordinating violence and crime prevention interventions, supervising and

supporting community engagement, and submitting action plans to CODEDES based on inputs

provided by the community.

20. Municipalities within the MGCS have developed programs and invested municipal

resources to address crime and violence. These include citizen security commissions,

municipal offices for women, and local violence prevention programs. However, central

Government support to local governments for crime and violence prevention activities has been

uneven, and as a result, the capacity of localities varies with respect to crime control measures.

21. One of the key challenges faced by the MGCS in addressing crime and violence is

the absence of disaggregated data that would allow for accurate, timely, and action-

oriented analysis of risk factors for violence. The lack of institutional resources and capacity

to collect and analyze data is also a structural problem that affects the formulation and evaluation

of effective and targeted violence prevention policies. Similarly, the creation of standards for

such analysis is important to allow for the collection and comparison of information at the

department and national levels.

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55

Annex 6: Economic Analysis

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)

1. Given the demand-driven nature of the Project, and that actual costs and numbers

of beneficiaries are not known at this stage, a precise Economic Rate of Return could not

be estimated. Instead, two levels of analyses were conducted. The ‘Robust Decision-Making’

method estimated benefit-cost ratios for the proposed water and sanitation investments and an

economic cost-benefit analysis was calculated through hedonic pricing. Both confirmed that the

proposed interventions are expected to be positive.

2. This economic analysis focuses on water and sanitation investments. They are

integral to meeting Millennium Development Goals and may be the most expensive component

of the Project’s investment portfolio.

Explanation of Benefits and Costs of Water and Sanitation Investments

3. The economic value of improved water and sanitation investments has been widely

established in the literature (WHO 2012; Haller et al. 2007; Prüss-Üstün et al. 2008; Hutton

and Haller 2004). The World Health Organization, for example, has demonstrated that the net

economic benefits of improved water and sanitation interventions are strongly positive (WHO

2012; Hutton and Haller 2004). Benefits include avoided cases of disease, health care costs, and

avoided time spent to access water and sanitation facilities. Its most recent analysis of

interventions around the world finds that investments needed to meet the Millennium

Development Goals in water and sanitation would have benefit-cost ratios ranging from 2.8 in

Sub-Saharan Africa to 8.0 in East Asia. It further argues that, globally, every dollar invested in

improved sanitation yields a US$5.5 return (WHO 2012).

4. Communication with stakeholders and results of a household survey suggest that

many underserved people in the MGCS principally receive water from private truck

service and have latrines or share toilets. Project interventions seek to provide these citizens

with piped water and sewerage connections. It is anticipated that connected private sewerage

offers several benefits over latrines or shared toilets. The benefits include the following:

Improvements in health, particularly reductions in diarrheal and other disease associated with

poor sanitation;

Potential time savings for those who would otherwise use shared facilities;

Local environmental benefits from improved sanitation;

Security and safety from being able to use in-house facilities; and

Intangible gains such as greater privacy.

5. The benefits from piped water rather than water delivered by trucks include the

following:

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56

Substantial cost savings for beneficiaries, given that water from private trucks is much more

expensive than water from municipal connections;

Potential time savings from having water piped into homes rather than waiting to fill cisterns

from trucks; and

Improved reliability of water service, given that private companies may not provide reliable

service.

6. The benefits from these investments are similar but not the same as those studied in

the literature. For instance, piped water is not expected to confer the health benefits often

described in the literature, because the quality of water delivered by the municipalities is not

expected to be of higher quality than water provided by private trucks. The key costs of these

interventions include (i) initial capital costs of building the water and sewage infrastructure; and

(ii) ongoing operations and maintenance of the system.

Summary of Economic Analysis Results

7. Several Project characteristics make it challenging to estimate its economic impact.

These include:

The Project is demand-driven: decision-makers and potential beneficiaries will influence

which specific interventions and neighborhoods are chosen after the Project is approved;

Many social benefits are diverse, indirect, and therefore difficult to quantify; and

Little data is available on costs of interventions.

8. All of the benefits that households are expected to receive from these interventions

cannot be quantified. Instead, the analysis quantifies the subset listed in Table A.6.1, for which

the literature offers well-developed methodologies. However, there are significant data gaps and

uncertainties in quantifying these costs and benefits. The analysis treats the 11 parameters listed

in

9.

10.

11. Table A.6.2 in the economic model as uncertain and generates a Monte-Carlo-like sample

of 100 cases across them. Because the Project is demand-driven, the scale of interventions is not

yet known. Measures such as the net present value would be misleading. Instead the analysis

used the benefit-cost ratio to measure the economic performance, because it is independent of

Project scale and because it is widely used in the literature on economic analysis of water and

sanitation projects.

Table A.6.1. Summary of Costs and Benefits assessed in the Economic Analysis Benefits of sewerage connections Productivity gains from avoided illness and mortality

Productivity gains from added convenience

Avoided public and private healthcare expenditures

Benefits of piped water Cost savings to beneficiaries

Productivity gains from added convenience

Costs of water and sewerage

Interventions Initial capital costs

Annual operations and maintenance

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57

Table A.6.2. Parameters Treated as Deeply Uncertain in the Economic Model

Parameter Description (Minimum,

Maximum)

Hea

lth

Ris

k

Cases of diarrheal illness

per capita per year

These parameters determine the baseline health

impacts of poor sanitation, and the reduction in

morbidity and mortality provided by the

intervention. Health impacts have both a direct

economic impact and a productivity impact

measured by the value of time. They are uncertain,

with different sources offering significantly

different values. A wide range is used for each

parameter.

(0.1, 1.5)

Deaths per 1000 people per

year from poor sanitation

(0.001, 1)

Health risk reduction from

intervention

(0.1, 0.3)

Tim

e V

alu

e

Time saved per capita per

day (hours)

These parameters determine the direct time savings

from Project interventions and how the time saved

is valued, as a percent of GDP per capita per day.

These are uncertain because there is little data on

time savings from water and sanitation in the

MGCS,62

and there are many ways of valuing time.

The assumed time value of infants and seniors is 0.

(0, 0.75)

Value of time - children (7.5%,

22.5%)

Value of time - adults (15%, 45%)

Inte

rven

tion

Cost

s

Cost of intervention per

household (US$)

These parameters define the key cost and lifetime

time characteristics of the intervention. Because the

intervention is demand driven, and because there is

little data on similar interventions, these parameters

are treated as uncertain.

(100, 1500)

Annual operations and

maintenance cost as

percent of initial

intervention cost

(2.5%, 10%)

Years to construct

intervention

(2, 5)

Lifetime of intervention

(years)

(20, 60)

Oth

er Discount rate The discount rate is uncertain: it is a political

choice over which there is often little consensus.

(4%, 12%)

12. Figure A.6.1 shows a histogram of the benefit-cost ratio in 100 model simulations in

which each of the eleven uncertainties are varied simultaneously. Of the 100 simulations

over the plausible range of values, 98 have a benefit-cost ratio of at least 1, 81 have a benefit-

cost ratio of at least 1.5, and 66 have a benefit-cost ratio of at least 2. This analysis suggests that

the intervention is economically sound under nearly all assumptions about the uncertain

parameters. Moreover, the analysis may understate the actual benefit-cost ratio, given that the

economic model does not include all types of benefits. This does not suggest that the probability

of realizing a benefit-cost ratio of 1 is 98 percent (or that the probability of a benefit-cost ratio of

62

Although some time savings is expected from in-home water and sanitation, the household survey offers little data

on time spent filling water, which may reflect missing data, blank responses, or that in practice little or no time is

spent filling water. The survey does not ask about time spent on sanitation activities.

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58

1.5 or 2 is 81 percent and 66 percent, respectively). The analysis assigns no probability

distribution to the range of uncertain parameters. Such a range would not be defensible given the

data gaps and uncertainties faced. Instead, it demonstrates that the intervention is economically

robust, achieving high gains no matter what the assumption about the future is.

Figure A.6.1. Histogram of the Benefit-Cost Ratio of 100 Latin Hypercube Simulations

Key Drivers and Vulnerabilities of Economic Performance

13. A closer analysis of the benefits reveals that the key drivers of benefits are the

timesaving from more convenient water and sanitation (on average, 39 percent of total

benefits) and households’ reduced expenses on water (on average, 52 percent of total

benefits).

14.

15. Figure A.6.2 shows a boxplot of this metric over the full 100 simulated cases. This

suggests that during implementation, decision-makers should give added consideration to

neighborhoods for which convenience and water-expense benefits are expected to be significant.

Figure A.6.2. Boxplot of Percent of Total Benefits Derived from Added Convenience (left)

and Cost Savings (right)

Benefit-Cost Ratio

Fre

quen

cy (

out

of

10

0 s

imula

tio

ns)

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59

16. The analysis also assessed the cost threshold at which the Project no longer meets

economic performance targets. A second simulation was conducted, this time increasing the

potential range of costs to US$3,000 per household, much higher cost than any estimate in the

literature or provided by the MGCS stakeholders. A data mining analysis of these 100

simulations reveals that the cost-benefit ratio of Projects was at least 1 as long as the initial cost

of the intervention was below US$2,000 per household. This threshold serves as a useful

benchmark during implementation – decision-makers should seek to keep costs below US$2,000

per household and give added consideration to neighborhoods where the intervention can be

implemented below this threshold. Equally importantly, the analysis reveals that other uncertain

parameters – for example, related to health outcomes, discount rates, value of time – are much

less important in distinguishing between when the water and sanitation interventions meet or fail

to meet economic performance targets. The economic vulnerabilities and strengths of the

proposed water and sanitation interventions can be understood without knowing the values of

these parameters. This helps to focus attention on the parameters that matter for decision-

making: the convenience benefits, cost benefits, and initial implementation costs. These

parameters also help identify some of the characteristics that decision-makers should consider

when selecting neighborhoods and designing the proposed interventions.

17. In sum, the analysis shows that:

the water and sanitation interventions are robust – having a cost-benefit ratio of at least 1

under nearly all plausible assumptions about deeply uncertain parameters;

the convenience benefits from sanitation and the water expense savings from municipal piped

water make up the large majority of total benefits; and

the water and sanitation interventions must cost less than US$2,000 per household – a

threshold well above the costs documented in the literature – in order to have a cost-benefit

ratio of at least 1.

Convenience Benefits Water Expense Benefits

Per

cent

of

To

tal

Ben

efit

s

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60

15. In addition to the analysis presented above, a rigorous economic cost-benefit

analysis was calculated thorough hedonic pricing, a common method used in urban

upgrading projects. It reveals the estimated marginal benefits, per house, for each of each

goods or services improved by the Project. Ideally, hedonic pricing models use an updated

cadaster to produce reliable results. While efforts were made to obtain reliable data of sufficient

granularity, only the 2010 Household Survey provided reliable and detailed data. The survey

collects data on property attributes, access and quality of public services, and household

expenditures, including rent (paid or estimated, if property is owned). The costs and beneficiaries

were obtained from two actual contracts for executed works that contained the required

information and were also similar to interventions likely to be financed by the Project: a water

and sanitation project in Villa Nueva benefitting 409 households, and the replacement of 3,887

street lamps in Villa Canales, relating it to increased sense of safety.

16. The hedonic pricing model revealed that having a water connection, waste collected,

an own toilet and perception of security all had a positive effect on the value of a property.

The net present value of the water intervention in a ten-year horizon was positive and estimated

at GTQ 22,817 equivalent to over US$2,900, while that of the street lighting project was also a

positive GTQ.7,984, or US$1,025. Depending on the interventions ultimately financed by the

Project, it is expected to increase water coverage and water quality, reducing out-of-pocket

expenditures for households while also translating into more valuable properties. Safety is a huge

concern in the area, and projects that address the perception of security will also improve the

value of people’s properties, reflecting a better quality of life.

17. Sensitivity and risk analyses were performed. The first proved robust even after

changing several variables at the same time. The risk analysis was performed in collaboration

with the office of the Chief Economist of Sustainable Development Network. It proved that the

intervention is economically sound under nearly all assumptions. Moreover, the analysis may

understate the actual benefit-cost ratio, given that the economic model does not include all types

of benefits.

18. The World Bank’s added value is threefold, providing the MGCS and the country

with: (a) an integrated approach in urban upgrading interventions; (b) improved public

institutions and processes that can be replicated by other Mancomunidades; and (c) competitive

funding. These investments will accrue benefits over a long period of time and will not crowd

out the private sector, hence the importance of a long-term partner to advocate for, and finance,

their provision. The rationale for public involvement stems from the inherent nature of water and

sanitation and security as public goods. As such, regular market structures and incentives do not

apply, and it is necessary for the public sector to provide these services, or complement the

private sector where these services are already present. Even in the case of water provision,

where coverage is high and the private sector’s presence is strong, their service is considerably

more expensive, and of the same quality. In addition, it is only the public utility that provides

sanitation services, likewise with street lighting. Public health and safety concerns thus justify

public sector involvement.

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Annex 7: Map of Proposed Project Areas

GUATEMALA: Urban Infrastructure and Violence Prevention Project (P143495)