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Good evening & welcome to our workshop! Thank you for taking the time to attend our event tonight! Please enjoy the snacks and refreshments, we will begin at 6:15 pm

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Good evening & welcome to our workshop!

Good evening & welcome to our workshop!Thank you for taking the time to attend our event tonight! Please enjoy the snacks and refreshments, we will begin at

6:15 pm

1

A workshop on Cross-Cultural EngagementPresented by Rachel K. Worsham & Matthew C. Zeiser

November the 11th, 2013 Samford University Department of Communication Studies

2

Pre-Assessment

You will have 10 minutes to complete the questions

Workshop ObjectiveTo provide problem solving skills through knowledge and awareness that will aid American and Chinese student integration and group cohesion at Samford UniversityThe objective will be completed using the following strategies:Short-term intensive learningSmall group interactionActive involvementDevelopment of competence

4

Tonights AgendaIntroduction activityOverview of cross-cultural communication difficulties & previous researchPanel discussion: communication anxietyRole play: cafeteria conversationsOpen discussion: what makes conversations effective?Role play 2: cafeteria conversations revisitedTie up loose ends & conclusion

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The Animal Game

Matthew Zeiser

/ duck

6

CommunicationExploring Communication: Previous research & study

Habitus of culture

Cargile 2011

Cultural ideas and values are engrained into peoples lives early8

Role Play: The Caf

Student cafeteria simulation

ParticipantsAmericans: Josh Waddell & Aja Mosley

Chinese: Wen Li & Rebecca Liang

CONVERSATION TOPIC IN ENVELOPE 10

The Power of Environment

Heering 2010

Differences Regarding Authority

Lee 2006

Fears & AnxietyPanel DiscussionFears & Communication Anxiety

GroupsGroup 1: Josh Waddell & Rebecca LiangGroup 2: Drew Fahrion & Jessica WangGroup 3: Elizabeth Smith & Wen LiGroup 4: Aja Mosley & Kevin Zheng

Fears & Communication AnxietyWhat is the hardest (most uncomfortable) part about communicating with a Chinese/American student? (Group 1)What is your greatest fear about communicating with someone from another culture? (Group 2)What would you change about the Chinese/American cultures to make communication easier? (Group 3)Do you feel that you know enough about the Chinese/American culture to regularly communicate with people from that culture? If not, what else would you like to know? (Group 4)

Physical TouchPrabhu 2010

Silence vs. Noise

Franks 2000

Role Play 2: The Caf Revisited

Student cafeteria simulation

ParticipantsAmericans: Elizabeth Smith & Drew Fahrion

Chinese: Jessica Wang & Kevin Zheng

Interaction DifficultiesOpen DiscussionInteraction Difficulties

Questions to ConsiderWhat were some observations you made while watching The Caf role-play? Did you feel it was a positive or negative exchange between the Chinese and American students?If yes, what made it positive?If no, what made it negative? In light of #2, what should the Americans have done to communicate more effectively with the Chinese?In light of #2, what should the Chinese have done to communicate more effectively with the Americans?

YouTube What Kind of Asian Are You? By Ken Tanaka

Workshop Objective RevisitedTo provide problem solving skills through knowledge and awareness that will aid American and Chinese student integration and group cohesion at Samford University

RecapWhat have we learned?

Covered in This WorkshopFundamental difference in perceptions of the world (Animal noise game)Previous research and findings Differences in Chinese and American communication standards/norms (Fears & Communication Anxiety Panel, The Caf Role-Play)Evaluation of your personal cross-cultural communication competence (Pre & Post-Assessments)

ApplicationHow can we act on what weve learned?Practical application steps

Changing Our ActionsPractical steps to cultivating cross-cultural relationships:Start nowBe proactive in meeting people from other cultures Take into account the other persons cultural contextStart a conversation, get involved in a group, or talk to someone in your class

Opportunities @ SamfordSamford International Club iClub: Friday nightsThe Cafeteria: bring a friend and go sit down: Breakfast, lunch, & dinnerFriendship Partners: contact Kyle Bailey for more informationEnglish Language Learners Institute (ELLI): field trips and international student activities

Post-Assessment & Workshop Evaluation

You will have 10 minutes to complete the questions