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Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural Funds Brussels, 26 November 2007

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Page 1: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

Workshop 2.BGoing beyond press releases:

media relations, how should we tell the story?

Guidelines for the organisation of a press office on Structural Funds

Brussels, 26 November 2007

Workshop 2.BGoing beyond press releases:

media relations, how should we tell the story?

Guidelines for the organisation of a press office on Structural Funds

Brussels, 26 November 2007

Page 2: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

FORMEZFORMEZ

Formez is an Italian government agency providing

technical support modernisation training

to the Italian PA.

1. EUROPA PROJECT: Information, skills, knowledge on SF communication to Info & Publicity Units in ITALY

2. TWINNING PROJECTS: Training and support on Communication Plans for Accession countries and NMS

Formez is an Italian government agency providing

technical support modernisation training

to the Italian PA.

1. EUROPA PROJECT: Information, skills, knowledge on SF communication to Info & Publicity Units in ITALY

2. TWINNING PROJECTS: Training and support on Communication Plans for Accession countries and NMS

Page 3: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

POLAND

CZECH REPUBLIC

HUNGARY

BULGARIA

ROMANIA

Page 4: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

THREE GUIDELINES

• Drawing up Communication Plans for the 2007-2013 programming period

• Organisation of events on Structural Funds

• Organisation of the Press office for communication on Structural Funds

Page 5: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

DO WE NEED A PRESS OFFICE?

The most effective way of reaching large audiences

It is cheap and has credibility

BUT

It is not always possible to control Media are not always interested,

especially in positive stories Even when messages are reported,

they may be misinterpreted.

Page 6: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

WHERE SHOULD WE PUT IT?

• Better to use the existing Press Office of the Institution thus creating a close relationship with the person in charge of I&P?

• Or ….• create a new Press Office within the MA?• And if so …• How to create a communications flow

among Minister Press Office, MA staff, MA Press Office, Intermediate Bodies Press Office and local EU Information Points?

Page 7: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

USEFUL TIPSUSEFUL TIPS

Enlisting professional help to make stories more newsworthy

Shaping stories around concrete events highlighting local realities or human interest rather than abstract trend

Cultivating relationships with media and ensuring they are well briefed

Providing a useful, clear background, info, contacts etc., through the use of a straightforward language

Enlisting professional help to make stories more newsworthy

Shaping stories around concrete events highlighting local realities or human interest rather than abstract trend

Cultivating relationships with media and ensuring they are well briefed

Providing a useful, clear background, info, contacts etc., through the use of a straightforward language

Page 8: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

GUIDELINES CHAPTERS

GUIDELINES CHAPTERS

Press officer job descriptionPress Office activitiesRelationships with other Press

OfficesTools of the Press OfficeWriting a Press ReleaseHow to manage interviewsHow to organise Press

ConferencesHow to manage a crisis

communicationCheck-lists about what to do and

what not to do, in dealing with the media

Press officer job descriptionPress Office activitiesRelationships with other Press

OfficesTools of the Press OfficeWriting a Press ReleaseHow to manage interviewsHow to organise Press

ConferencesHow to manage a crisis

communicationCheck-lists about what to do and

what not to do, in dealing with the media

Page 9: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

“Press Officer job description”: main tasks of a Press Officer

Press Office must work in close relationship with the Managing Authority staff

“Relationships with other Press Offices”

the importance of establishing a well-organised communications flow from the very beginning of the information activities.

“Press Officer job description”: main tasks of a Press Officer

Press Office must work in close relationship with the Managing Authority staff

“Relationships with other Press Offices”

the importance of establishing a well-organised communications flow from the very beginning of the information activities.

Job DescriptionJob Description

Page 10: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

Press Office ToolsPress Office Tools“Tools of a Press Office” are divided into:

oral toolswritten toolsa mailing list of EU contactsa list of experts to be involved

Particular attention is paid to:

keeping regular contacts with the EU Information Points on the territory

the involvement of Team Europe experts in all the activities organised by the Press Office.

the provision of specific training to the journalists on the functioning of the Structural Funds to avoid the use of mistaken terminology.

“Tools of a Press Office” are divided into:oral toolswritten toolsa mailing list of EU contactsa list of experts to be involved

Particular attention is paid to:

keeping regular contacts with the EU Information Points on the territory

the involvement of Team Europe experts in all the activities organised by the Press Office.

the provision of specific training to the journalists on the functioning of the Structural Funds to avoid the use of mistaken terminology.

Page 11: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

Press release, Press Conference

Press release, Press Conference

“Writing a press Release”:

focuses on the format and the content.

“How to manage interviews”:

suggests how to carefully prepare the interview, and is subdivided into:

Assessing the interview requestWhat to do before and after the

interview

“How to organise Press Conferences”:

provides some advice on the steps to follow.

“Writing a press Release”:

focuses on the format and the content.

“How to manage interviews”:

suggests how to carefully prepare the interview, and is subdivided into:

Assessing the interview requestWhat to do before and after the

interview

“How to organise Press Conferences”:

provides some advice on the steps to follow.

Page 12: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

Managing a crisis and Check-list

Managing a crisis and Check-list

“How to manage communications crisis”:

advises the Press Officer to maintain trustworthy and credible relationships with the media at all the times because they can be possibly more cooperative in crisis cases.

“Check-lists about “What to do and what not to do” when dealing with the media.

“How to manage communications crisis”:

advises the Press Officer to maintain trustworthy and credible relationships with the media at all the times because they can be possibly more cooperative in crisis cases.

“Check-lists about “What to do and what not to do” when dealing with the media.

Page 13: Workshop 2.B Going beyond press releases: media relations, how should we tell the story? Guidelines for the organisation of a press office on Structural

Thank you for your attention

If you wish more information please get in touch with

Claudia Salvi

[email protected]

Tel. +39 06 84892220

Thank you for your attention

If you wish more information please get in touch with

Claudia Salvi

[email protected]

Tel. +39 06 84892220