Working with Generations Working with Generations X and Y:X and Y:

Leading the Next Generation Leading the Next Generation of Public Worksof Public Works

Tuesday, April 2, 2012

Chas JordanCity of Largo

Amy BlaidaReynolds, Smith and Hills, Inc.

Generation X – Amy(1961 - 1980)

Generation Y – Chas(1981 - 2000)

Source: http://www.justgrapeswine.com/wp-content/uploads/2010/01/Millennials.jp

THERE ARE CURRENTLY 80 MILLION

MILLENIALS IN THE UNITED STATES AND

GROWING

Working TogetherWell, now we know about Generations X and

Y... but how do we get them to work together with us???

Things to Remember...

1. WE ALL WANT TO SUCCEED

2. WE ALL WANT TO LEARN

3. WE WANT OUR CAREER TO BENEFIT AND ENRICH OUR LIVES, NOT BE OUR

LIVES.

Ideas for Your Workplace1. Mentorship

2. Commitment to Professional Development, Travel, and Training.

3. Quality Constructive Criticism and Commendation

4. Community Outreach Programs

5. Freedom to Succeed

Ideas for APWA1. Mentorship

2. Developing Mentors

3. Provide Quality Professional Development and Membership Services

4. Communication through New Media

5. Leadership Ladders and Planning

QUESTIONS??

Working with Generations Working with Generations X and Y:X and Y:

Leading the Next Generation Leading the Next Generation of Public Worksof Public Works

Tuesday, April 2, 2012

Chas JordanCity of Largo

Amy BlaidaReynolds, Smith and Hills, Inc.

Introduction of Presenters -

Charles R. “Chas” Jordan

Representing Generation Y

Brad Johnson

Representing Generation X

Goal of the Presentation -

As more Millenials (Generation Y) enter the workplace, and the Xers are taking on more leadership roles, more experienced generations are finding it harder and harder to relate to their employees, subordinates, and those being mentored to take their place. This presentation will be a view from two individuals in Generations X and Y and their needs, wants, and expectations as new young professionals in the Public Works Profession. It is intended for the attendee to provide direct information on how to better manage and work with employees in these generations, and to make them effective members of your team.

Generation X – Amy(1961 - 1980)

Generation Y – Chas(1981 - 2000)

We are here representing the two newest generations to enter the workforce: Generation X and Generation Y (or the Millenials). The needs of our generations and our peers are special, and somewhat hard for Silent Generation individuals or Baby Boomers to understand.

Why is this important?

Nationally, APWA is seeing a real desire from Baby Boomers to be educated on how not only to manage members of these generational groups, but how to get them involved in APWA as well. To do that, members of the national Diversity Committee, and it's subcommittee on Bridging the Generations, have been putting forth educational seminars on the subject to answer questions and to discuss some of the issues that all generations are having.

Generational Diversity training is currently one of the most sought after subjects by big business and major corporations in hopes of learning ways to become more effective and efficient in their workplace.

Source: http://www.justgrapeswine.com/wp-content/uploads/2010/01/Millennials.jp

THERE ARE CURRENTLY 80 MILLION

MILLENIALS IN THE UNITED STATES AND

GROWING

Unlike Generation X, Generation Y mirrors or “Echos” the Baby Boomer generation and will more than likely predominate the workforce as the Baby Boomers retire. This means that Baby Boomers need to continue to fulfill their role as mentors (or parents) of this generation and mentor them to keep our businesses and communities going in the next 5-10 years.

This also means that with this generation knowing the Baby Boomers are preparing to leave the workforce, there is a strong sense of entitlement to good jobs, strong careers, and quick elevation.

Working TogetherWell, now we know about Generations X and

Y... but how do we get them to work together with us???

The purpose of this presentation is to help you learn ways to make your workforce more effective by “Bridging” the gap between these cultural differences in the generations.

This requires understanding of the differences and using them to your advantage.

Things to Remember...

1. WE ALL WANT TO SUCCEED

2. WE ALL WANT TO LEARN

3. WE WANT OUR CAREER TO BENEFIT AND ENRICH OUR LIVES, NOT BE OUR

LIVES.

To make this easy we decided to put our recommendations into three specific things to remember.

The first thing you need to remember is: WE ALL WANT TO SUCCEED. Forget the notion that either Generation X or Generation Y is apathetic or does not care, or does not work hard. Let X and Y use the tools at their disposal to succeed on their own as well. Sometimes your way is NOT the only way, and usually is NOT the most efficient way.

The second thing you need to remember is: WE WANT TO LEARN.

Silent Generation and Baby Boomers are our greatest resource to learn how to better our careers and to be effective in our jobs. The best way to make younger generations a productive part of your workforce is to nurture their development. Mentorship is essential.

The third thing you need to remember is: WE WANT OUR CAREER TO BENEFIT AND ENRICH OUR LIVES, NOT BE OUR LIVES.

Gone are the days where incoming workers can be ground to a pulp in work because they are the new guys and need to earn their spikes. If you believe this needs to be done, you are going to lose a lot of great new workers in your workplace. Younger generations have been taught by you the older generations that they can do anything, and that they should find a job they love. If they do not love it, they will not stay, and they will bounce from place to place until they do.

Ideas for Your Workplace1. Mentorship

2. Commitment to Professional Development, Travel, and Training.

3. Quality Constructive Criticism and Commendation

4. Community Outreach Programs

5. Freedom to Succeed

Ideas for you to use in working together effectively in your workplace:

1. Mentorship is the most important benefit you can provide a Generation X or Y employee. Mentoring them in business etiquette, in technical and professional skills, and most importantly: in communication and leadership.

2. Generations X and Y are looking for quality travel, training, and professional development opportunities to enrich their work experience. They want to become the best they can be at their current jobs, and also want to make themselves the best professional they can.

3. Generations X and Y are not looking to be bossed, and will easily break and leave if they feel they are not treated well. What they look for is the same treatment their parents and teachers gave them: feedback that shows when they are doing something well, but also ways to improve.

4. This is a leadership opportunity you could give to a Generation X or Y individual. Let them know that the staff wants to provide service back to the community and see how they run with it. You may be surprised at the success and the drive they show.

5. Give these employees freedom to succeed. Give them clear direction and an intended outcome for what YOU need, then let them do it the way THEY want to. I know this is difficult to agree to, but letting these employees be innovative is beneficial to both you and the employee.

Ideas for APWA1. Mentorship

2. Developing Mentors

3. Provide Quality Professional Development and Membership Services

4. Communication through New Media

5. Leadership Ladders and Planning

Ideas for you to use in working together effectively in APWA:

1. We come back to Mentorship. Younger members are unsure of their place in the organization and therefore need experienced members to guide them through the programs, politics, and organizational units that are APWA.

2. We need to train new Mentors. The best way to involve young members is to train our Public Works Directors, Assistant Directors, Managers, Engineers, etc. to seek out and involve new talent. Young members will get involved if an older member suggests it, or even goes so far as guides them through the process.

3. APWA MUST provide membership benefit to these members. The main way to do that is through Professional Development opportunities and Training. Younger professionals are not going to join this organization for Networking opportunities alone, and their communities aren't going to pay for it.

4. Communication to them in modes that they are used to and use frequently will guarantee they are knowledgeable of the current events of the organization.

5. Provide clear understanding of ways to succeed and advance in leadership in the organization so it is understood from day one. Also, breakdown rigid expectations and “good ole boy” mentalities, because nothing will turn them away faster.

QUESTIONS??

Ideas for you to use in working together effectively in APWA:

1. We come back to Mentorship. Younger members are unsure of their place in the organization and therefore need experienced members to guide them through the programs, politics, and organizational units that are APWA.

2. We need to train new Mentors. The best way to involve young members is to train our Public Works Directors, Assistant Directors, Managers, Engineers, etc. to seek out and involve new talent. Young members will get involved if an older member suggests it, or even goes so far as guides them through the process.

3. APWA MUST provide membership benefit to these members. The main way to do that is through Professional Development opportunities and Training. Younger professionals are not going to join this organization for Networking opportunities alone, and their communities aren't going to pay for it.

4. Communication to them in modes that they are used to and use frequently will guarantee they are knowledgeable of the current events of the organization.

5. Provide clear understanding of ways to succeed and advance in leadership in the organization so it is understood from day one. Also, breakdown rigid expectations and “good ole boy” mentalities, because nothing will turn them away faster.