PREPARING YOUNG

PEOPLE FOR WORK

IN TIMES OF RAPID

CHANGE

EVERY BUSINESS

IS A DIGITAL BUSINESS

30

Average age of a person in the

technology workforce?

5,800

Students currently enrolled in the study of ICT in Australia

(opposed to 40,000 pre the .com crash of 2000)

Source: pwc Digital Report 2015

Future of education and jobs

24,469

Jobs currently listed under Technology on Seek.com.au

Source: seek.com.au

Future of education and jobs

100,000

ICT Jobs required in the next 5 years in Australia

and 40% of the current jobs will disappear

Source: Deloitte / ACS Digital Pulse Report 2016

Future of education and jobs

49%

of employed Australians are digital workers

Our industry provides 6,000 jobs in Tasmania

(approximately 2 billion in GDP) Source: TasICT WFD Plan 2015

Future of education and jobs

50%

of ICT Graduates end up working

in other industries in ICT related roles

Source: pwc Digital Report 2015

Future of education and jobs

75%

of jobs in the future will require

STEM Skills

(number of students current studying STEM? 16%) Source: pwc Digital Report 2015

Future of education and jobs

Science Technology Engineering and

Australians: 92% use the internet - 21.3 million

20.1 million access the internet daily (87%)

12.7 million go online more than five times a day (55%)

10.9 million shop on line

54% engage on blogs or online communities

Mobile Data Downloads have increased by 97% in the last year

PayPal processes $5,500 per second – their motto? ‘Want it? Get it’

Who are we - Digital Transformation

80%(for the first time overtaking Laptops which is down to 70%,

little change for tablets 53%, desktops 54%, but smart TV’s are up to 29%)

70% check their smartphone within the first 15 minutes of their day

72% prefer to access social media from their smartphone

Most prefer to access social media through an app over a website

Number of Australians who have

Smartphones?

The Social and Digital Touch Points

☼ ----- ☻ Home Car Office Appointments Shop Office Car Home

Smartphone √ √ √ √ √ √ √ √

Computer –

Desktop

√ √ √ √

Tablet √ √ √ √ √

TV –

Interactive

√ √ √

Digital

Transformation

Digital Transformation

How do we prepare young people for the future?

Digital Transformation

We are buying smaller slices of products, services, and experiences

We have evolved into an ‘attention economy’ - If you aren’t getting my

attention or saving me money, I don’t care!

Find Critical Context through data: Location, time of day, weather, the

brand’s role and identity in your life

By collecting valuable data you can increase mass personalisation and

incorporate ‘Design Thinking’ which unlocks solutions to questions you

never asked

Why Digitally Transform?

By the year 2000, 52% of fortune 500 companies were

acquired, merged or went bankrupt and that wasn’t due to

market crashes, it was: Business Model Disruption

In all business sectors:

The top 3 players take 40%-70% of the profits

and market share

Why Digitally Transform?

Source: Ray Wang, Principal Analyst & CEO of Constellation Research

Freestyle Coke Machines, 100+ flavours, collects data and personalises the

experience - Check in and earn badges; Complete challenges and win

prizes

Why Digitally Transform?

Improve Customer Experience and User Experience

Increase Efficiency

Improve Business Decision Making

Cyber Security

Improve Innovation

Transform and Future Proof the business

The Objectives for Digital Transformation

Campaign to Commerce

Incident to Resolution

Hire to Retire

Take information flows and then take it into patterns and insights by

making better decisions Data into information

Information into insights

Insights into decisions (not more data, better decisions)

Working from real time data collection, not basing all decisions on stagnant data from

the past

Digitally Transform through business process

Web Applications

Mobile Applications

Data Collection, Analysis and Content Management

Cyber Security

Strategy, NOT technology drives Digital Transformation

Most underrated and underutilised components:

UX (User Experience), CX (Customer Experience) and Cyber Security

The Channels for Digital Transformation

The Key to Digital Transformation

Integrating systems and data together for new business models of an ‘on demand’, ‘post

sale’ customer mentality (how to continue engagement and provide the best UX)

Identifying the right kind of data - Identifying the most effective way to collect that data

Teach to strategize for: The analytics of data

The on-going incorporation of Mobile, Social and the most effective digital technologies

Maintenance and update of data and the ongoing evolution of business

Storage

Continual improvement on Cyber Security

Deloitte – MIT Sloan Management Review - Strategy, not Technology, Drives Digital

Transformation - Becoming a digitally mature enterprise

Cyber Security (cyber attacks in under 3 months)

Gen Y and Millennials are the least

concerned about Cyber Security than any

other demographic

Cyber Security

Cyber Security

Australia has dropped from 2nd to 5th in the world

in its ability to protect itself from cyber attacks in the Asia Pacific

Agriculture / Farming Chip technology for irrigation, plant management & live stock management ,

Drones for inspections, Robotics which change the PH and heat the soil, can microscopically remove

the weeds and plant/nurture the seedlings,

Tourism / Hospitality Disney - Wristband purchasing, room key, GPS and event tickets. Online

schedule building and appointment setting - Sharing economy revolution - Handheld device which tests

drinks for spiking. iPad ordering for services and meals – Events/Conferencing management

Aged Care / Disability Remote medical treatment, testing for symptoms through mobile

technology, addressing isolation issues, allow for greater independence, Braille iPhones, Eye-

movement laser motivated keyboards, wheel chairs which can move directly into electric cars and be

driven

Medical / Nursing Immediate collective diagnostics and smart phone testing, 3-D Printing bone and

cartilage construction, organ cloning, chip technology for disease tracking

Mental Health

Virtual Reality to treat Post Traumatic Stress Disorder, A computer game which

examines the triggers for depression, Virtual support groups

Advancements in technology across industry sectors

Tasmanian Government, State Growth – Primary, Secondary and Colleges

Targeted Grades 7-12

Inspirational program encouraging the study of

STEM and ICT

Highlighting mentors and their life experiences

Workshops on problem solving, critical and

digital artisan thinking, and progressive

communication

Launched October 31st 2016

Skills, TasTAFE, UTAS and the IT Industry

Itsyourcareer.com.au

Targeted at students

currently studying ICT

UTAS and TasTAFE

Work placement program providing long and short term

placements at ICT organisations

Providing 1-2 days a week on the job experiences, which is now

credited to curriculum completion and is resulting in higher

immediate employment, post study

Itatwork.net.au

Skills Tasmania, TasTAFE, UTAS, and the wider business community

(non-IT related)

Targeted at students

currently studying ICT

UTAS and TasTAFE

Any business outside of the ICT industry can submit projects addressing

digital transformation issues or problems in their organisation

This provides students with real life business challenges to prepare

detail project plans and in some cases actual completed project work

The business receives the generational perspective and creativity often

needed, the students potentially meet their employers of the future.

Skills Tasmania and Aged & Community Services Tasmania

Targeted at young volunteers

with relevant digital knowledge

Encourage volunteers to work with seniors to engage with technology

and not fear it

Encourage both the volunteers and seniors to consider re-skilling in

the workforce

Break down generational barriers of misunderstanding while

addressing issues of senior abuse and isolation

Value young volunteers while reinforcing their contributions

Biteable Hobart start-up company which provides free production of explanatory and marketing videos.

Biteable had 1,000 users in 2015, by Christmas of that year it was 100,000. Today Biteable has

600,000 users adding another 2-3 thousand a day.

Savage Interactive operates from a house in Old Beach. The creators of the app ‘Procreate’ sell

around the world and won an Apple International Design award

ISW in Battery Point hired UTAS Grad students to help develop a software program which has just

been purchased by Pepsi and the largest bank in the US (Wells Fargo) it now has over 2 million users

41st Degree Software in Burnie developed an app which improves literacy and numeracy, teaching

intuitively and self paced, and is now sold in 15 countries world-wide

GENERATION NEXT: Living with Rope – Two TasTAFE Students developed recycling

marine rope into plastic filaments for 3-D printers which has won an iAward in 2016

Local and international success

It can be done in Tasmania….

Rally Safe in Ulverstone has created and manufactures a world first in GPS tracking, safety and

warning systems for rally and boat racing which is sold in 11 countries

Definium Technologies in Launceston who creates, on sight, custom motherboards and solutions.

They have 100 devices in Google Headquarters in Mountain View California and are running software

in 700 taxis in Las Vegas

Anderson Morgan in Launceston landed a $100 million contract to install Wi-Fi internet systems in 400

sites across the US

TasmaNet raised $5.3 million in private equity in order to roll out their regional Internet, data-storage

and telecommunication solutions around Australia.

UXC has created a Tier 3 Data Support Centre in Hobart expanding to over 100 jobs by mid 2017.

Working with TasTAFE and TasICT in a new training program, in a great growth/education story for the

State

Local and international success

It can be done in Tasmania….

THANK YOU