EMPRESA E INICIATIVA EMPRENDEDORA-INGLÉS

WORKING UNIT OBJETIVES WITH THE

E.L.A. 2SR

ISABEL PÉREZ 04/10/2015

WORKING WITH THE LANGUAGE ASSISTANT: Students will work on the main objectives of each unit

I.E.S. “La Rosaleda”

UNIT ONE: PLANNING A RESTAURANT

OBJETIVE 1: Describe the services, customers, and

competition of a restaurant.

ACTIVITY FOR THE STUDENTS:

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

Students will have to imagine that they have their own business

like the one in the picture. That business is located in Málaga and

it is close to the Paseo Marítimo Antonio Machado.

STUDENTS MUST WRITE THEIR NAME AND SURNAME FIRST

Students will work in pairs and they will have a few minutes to prepare their answers.

Then the students will have to read them out loud.

A discussion can start at any time.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

ACTIVITY FOR THE STUDENTS:

#What kind of business do you think it is?

#Describe the services that can be offered.

#Describe the kind of customers it may have.

# Describe the competition of that business.

-What kind of business do you think it is?

-Describe the services that can be offered.

-Describe the kind of customers it may have.

-Describe the competition of that business.

OBJETIVE 2: List special personal qualities a

restaurant owner needs.

ACTIVITY FOR THE STUDENTS:

#1 Write down the meaning of the following words and write five more personal qualities a

good waiter/waitress should have:

Responsible

eficaz

punctual

Ordenado y limpio

Respetuoso

Obedient

Kind

Confidente

Well-manner

Well-behaved

Polite

#2 Rewrite correctly the following words: squils, kaind, eyucasion, esmail, gut, eibol, pashient,

#3. 1 Read carefully these situations or scenarios and discuss on the best solutions:

a) My boss usually shouts at me when he is stressed.

b) My workmate turns her back when I need help.

c) Cooks often delay the orders and customers get quite angry at me.

d) One of my colleagues doesn’t like working as a waitress because she can’t stand

customer’s children around.

#3 .2 Translate the following sentences to Spanish then, give different solutions to these

problems:

1. A un camarero se le cae una copa y mancha a un cliente. 2. A un cliente le falta el cubierto en la mesa 3. Un camarero le falta el respeto a un cliente. 4. Al maître se le olvida anotar un plato en la comanda. 5. Un cliente se queja que esta cruda la carne. 6. un cliente le reclama al camarero que su cuenta esta mal.

#4 Every English word has a grammar mistake. Correct all of them.

Untidy desordenado Enthusiastic entusiasta

Bossi mandón Helpfull servicial Relaible fiable Polait educado Shai tímido Relax relajado Lasy vago Clin limpio Organaised Organizado Athoritative autoritario Experinced Experimentado Har-working trabajador Actife Activo Scrufy desaliñado Frendly amigable Ambitios ambicioso Risponsable responsable Resorceful ingenioso

# Check and read this link, then give us your opinion

http://www.stuckserving.com/waiter-articles/the-top-three-waiter-and-waitress-skills

http://fandbfood.com/what-is-waitress/

OBJETIVE 3: List ways to help your business “stand

out” from its competition.

ACTIVITY FOR THE STUDENTS:

Read the following statements and chose between the different options

that are given (it is possible to tick more than one):

WAYS TO DIFFERENTIATE

o PRODUCT- You can transform your product into something more

trendy/boring/ useful to the customer. Adding new features that

competitors don’t have is an excellent decision.

o SERVICE- You can improve your service making a different menu/

rising prices/ creating a luxurious decoration/ looking for an

ordinary location. Customers and clients usually prefer paying a bit

more for services that have an attractive look or feeling.

o SOLVING PROBLEMS- Creating a good atmosphere not only with the

staff but also with customers is an important key to succeed.

o MESSAGE OF VALUE- Customers should really know what makes

different your business from the competitors.

o A unique habit, a specific guarantee-

o COMPETITORS- It is important to know our competitors deeply so

we can offer better services

http://www.businessknowhow.com/marketing/dominate.htm

http://helpsme.com/articles/marketing/product-differentiation

http://www.businessinsurance.org/10-steps-to-making-your-small-

business-stand-out/

UNIT 2: CHOOSING A LOCATION

OBJETIVE 1: LIST THREE THIINGS TO THINK ABOUT IN DECIDING WHERE

TO LOCATE YOUR RESTAURANT

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why

1#Watch carefully the image and then describe what you can see.

2#is it positive to locate another restaurant in that area or not? Why

3#what kind of customers will go to? How much money do you think people will agree

to pay in those restaurants? And how about the menu, what do you think they will be

like?

4# Do you think the transportation to get to will be good or not? Why