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A Commitment to Workforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019

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Page 1: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

A Commitment to Workforce Engagement:

Recruiting, Engaging, & Retaining Talent

NSBA National Conference - March 30, 2019

Page 2: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Meet the TeamMike Cady Superintendent @michaelcady

Colin Jacobs Director of Human Resources @colinjacobs14

Brian KammersBoard President

Jeanne Witthun Board Vice President

@pewaukeesd

Page 3: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

PEWAUKEE SCHOOL DISTRICT● Serving 3000 Students● About 380 Faculty & Staff● 4 Schools on a Unique Campus Setting● Utilize the Baldrige Framework for Performance

Excellence for continuous improvement● Demographics:

■ 6.6% Special Education■ 11.9% Low Socioeconomic Status■ 19.9% Non-White (7.1% Asian-primarily India)

●Pewaukee Lake Elementary School

• K4-3

Horizon Elementary School

• 4-6

Asa Clark Middle School

• 7-8

Pewaukee High School

• 9-12

Page 4: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

“Talent retention is critically important for all the organizations. From every viewpoint talent is essential and is often regarded as key strategy for achieving competitive advantage. It is required to achieve success, efficiency and

consistency for the organization.”Khandelwal, Aditi and Shekhawat, Neha, Role of Talent Retention in Reducing Employee Turnover (May 29, 2018).

Available at SSRN: https://ssrn.com/abstract=3186397 or http://dx.doi.org/10.2139/ssrn.3186397

Page 5: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Year WISC ILL MINN MICH IOWA IND

2016 7,956 13,797 7,871 11,099 6,913 6,576

2015 8,867 14,699 7,549 11,287 7,142 7,222

2014 9,561 17,934 7,300 14,372 7,885 8,991

2013 10,998 26,045 8,856 18,483 9,308 13,029

2012 11,780 32,433 10,403 18,402 9,336 13,493

2011 12,624 34,103 11,565 22,128 11,984 15,115

2010 12,323 34,184 12,172 23,372 9,243 18,113

Decline -35% -60% -35% -53% -25% -64%

Enrollment in Teacher Prep

Page 6: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Program CompletersYear WISC

enrollmentWISC

completersMINN

enrollmentMINN

completersILL

enrollmentILL

completers

2016 7,956 3426 7,871 2952 13,797 5520

2015 8,867 3741 7,549 3057 14,699 6454

2014 9,561 3965 7,300 2927 17,934 8534

2013 10,998 4075 8,856 3594 26,045 9690

2012 11,780 4306 10,403 3396 32,433 10,436

2011 12,624 5437 11,565 4334 34,103 20,298

2010 12,323 4749 12,172 4572 34,184 18,121

Decline -28% -35% -70%

Page 7: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Turnover & AttritionChanges from 2015-16 to 2016-17

Years of Experience Turnover Attrition

0-1 years 405 377

0-2 years 868 705

0-3 years 1224 967

3.1-5 years 634 480

5-10 years 1189 801

10-15 years 856 660

15+ years 1732 2123

Total 5635 5031

Completers = 3,426

Attrition = 5,031

-1,605/yr(Deficit)

Page 8: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

“The best way to predict the future is to create it.” - Abraham Lincoln

A strategic plan is an articulation of the mission, vision, purpose, and values

of your organization. A good plan puts those ideas

into action.

Page 9: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

PSD Continuous Improvement Cycle Annual Audit and

PDSA Process Renewal

Reporting & Initial Implementation

Progress Monitoring & Plan Revision

Secondary Implementation

Progress Monitoring & Plan Revision

Strategic Planning Initiation

Page 10: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Sustained Commitment = Results• Malcolm Baldrige National Quality

Award:Site Visit & Recipient - 2013 Applications Submitted - 2010 & 2012

• Wisconsin Center for Performance Excellence:Governor’s Award/Highest Level of Excellence - 2010 Mastery Level Attained - 2007 & 2009 First application submitted - 2007

• Strategic Planning Used annually since 1992

Page 11: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Strategic Emphasis on Workforce Engagement

6 Key Strategy Areas● Teaching & Learning● Communication &● Community Engagement

Technology● Facilities & Operations● Student Services● Workforce Development

& Engagement

Attract, engage, develop and retain a talented workforce to implement our mission of opening the door to each child’s future

Page 12: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Employee engagement is:

● Employee satisfaction and sense of community

● Employee’s commitment to the organization

● Their contribution to the organization’s success

● Their personal motivation and involvement in their role

Page 13: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet
Page 14: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

We are Red-y to put our people first...

Page 15: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What to do...

34.4%

Page 16: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What story do we want to tell?

‘...a brand in education has nothing to do with selling, but instead is all about showcasing the work of students, staff, and leaders in an effort to become more

transparent.

Recruit

Page 17: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What is your brand?

How can images and uses of media help create your narrative?

Page 18: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What is your communication strategy?● Ongoing● Timely● Positive● Student focused● Inclusive● Multi-media / multi-format● Consistent● Process owner?

Page 19: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Students Agree:92.3 % Feel there is an adult at school who cares about them.

91.3% Feel encouraged by their teachers.

Parents Agree:97.9 % Pewaukee Schools are a safe place to learn.

92.7 % Their child is being prepared for the future by our schools.

96.2% Would recommend Pewaukee Schools to others.

Highly Recommended By Those Who Matter Most

Page 20: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Professional Organizations

● AWSA*● SWSA● WASPA● WASBO*● WSSCA*

*Current and past presidents and officers

Professional Networking = Visibility Professional Coaching & Higher Ed Teaching● Principal Coaching● Adjunct

Professorships

Page 21: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Wisconsin Improvement Program (WIP) – Teaching Internships

Benefits for school districts participating in the internship program include:

● Opportunity to recruit highly qualified future educators.● Providing differentiation in content-discipline classrooms.● Enhanced partnerships with educator preparation programs.

Proactively Planning for the Future

Page 22: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet
Page 23: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

How would you describe our brand?

Page 24: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Statistically - in most organizations - about 30% of employees would classify themselves as engaged, 54% Not Engaged, 17% Actively Disengaged(Howick, D., 2017, Creating a Culture of an Engaged Workforce)

Engage

Page 25: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What to do...

Page 26: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

“The nature of the relationships among the adults who inhabit a school has more to do with the school’s quality and character, and with the

accomplishment of its pupils than any other factor.”

-Roland S. Barth

Page 27: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet
Page 28: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What strategies do you use to build a sense of family and community?

Page 29: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

http://tinyurl.com/hcun4dw

Support- Laden Onboarding Process

You can also access any of the forms by clicking on the “card” in the upper right hand corner of any of the videos.

Page 30: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Intentional about relationships!

New Staff - 4 day induction process● Community Bus Tour● Lunch with Board of Education

and Administration● Team Building● Connection● Mentoring program● Fun!

Page 31: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

If you want people to feel respected, empower them!

● Goal Setting Process - tied to PD focus (voice & choice)

● Hiring committees● Curriculum Development● Facilities Design● Professional

Development ● Wellness Hour● Engagement Surveys

What are ways you intentionallyempower your employees?

Page 32: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

32

https://goo.gl/gzEKiU

Page 33: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

ResultsTeacher 96.2%Satisfaction

72.2%2017-18 PD Hours

3,040 Hours Required6,135 Hours Completed

2017-18

48% of staff attended more PD activities than required

2018-19 PD Hours (to date)

3,200 Hours Required4,748 Hours Completed

2018-19 (to date)

41% of staff attended more PD activities than required

Page 34: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Substitute Teacher Data

Monday Tuesday Wednesday Thursday Friday

Requests

Fill Rate

Requests

Fill Rate

Requests Fill Rate

Requests

Fill Rate

Requests

Fill Rate

73 100% 71 97% 54 98% 76 100% 60 100%

Includes Teacher and Paraprofessional assignments in the month of February 2019

Page 35: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

My principal/supervisor recognizes good performance.

4.38 4.29 4.25 4.48 4.46

My principal/supervisor demonstrates a genuine concern for my welfare.

4.43 4.41 4.31 4.62 4.50

My principal/supervisor provides the support needed to accomplish my objectives.

4.23 4.47 4.31 4.52 4.38

If given a choice I would recommend that a parent select this district

4.44 4.4 4.45 4.39 4.5

Employee Engagement - 5 pt. scale

Page 36: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

You have them, they’re engaged...how do you keep them?

Retention

● Proactive systems

● Opportunities for growth

● Appreciation

Year # Hired Still in PSD %

2013 22 18 82

2014 19 15 79

2015 17 15 88

2016 22 20 91

2017 11 10 91

2018 34 34 100

Overall 125 112 89.6

Page 37: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Regional District’s Salary Details

Compensation Extra Curricular Pay

Compensation Admin Fringe Benefits

Compensation Southeastern WI 2018-19 Salary Survey

Compensation Signing Bonus Recruitment Strategy

Analysis of Regional, State, & National Salaries

Archived School Staff: Salary, Position, & Demographic Reports

Page 38: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

PSD CAREER Compensation ModelCollaborative

Aspiring

Reflective

Engaged

Effective

Respected

DEVELOPINGEDUCATOR

PROFESSIONALEDUCATOR

DISTINGUISHEDEDUCATOR

MASTEREDUCATOR

OPPORTUNITY FOR PAY GROWTH ANNUALLY

Professional Educator / Distinguished Teacher

CA

REE

R P

RO

GR

ESSI

ON

GR

OW

TH

OV

ER T

IME

Page 39: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Succession Planning

Page 40: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

● Hired in 2012● Data & Assessment

Specialist ● High Performer● Works remotely

from...Oregon

Re-Recruiting & Retaining Talent ● Hired in 2009● Network

Support Technician

● Piloting 4 Day/10 Hour Schedule

● Hired in 1987● Past teacher, AP, & 21 Years as

PHS Principal● 2004 WI High School Principal of

the Year● 2018 Kohl Excellence Leadership

Winner● New role - Director of Learning &

Leadership

What creative strategies might you use to retain talent in your system?

Page 41: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What to do...

Page 42: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Appreciation! It is nearly free and so effective!(Find over 40 strategies at https://goo.gl/4azjfp)

Page 43: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

SalutesWeekly Staff Bulletin (PHS)

Learning Walks

Mission Keepers

Board Salutes

Board Spotlights

Learning Walks notes

Page 44: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Appreciation Weeks● Teachers● Board Members● Food Service● Administrative Assistants

● Crossing Guards

Page 45: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Superintendent Superlative

(adjective) Of the highest quality or degree. (noun) The highest level or degree attainable; the highest stage of development

Page 46: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

What to do...

34.4%

Page 47: Workforce Engagement: A Commitment totooljul/NSBA Employee Engagement.pdfWorkforce Engagement: Recruiting, Engaging, & Retaining Talent NSBA National Conference - March 30, 2019. Meet

Thank you!