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Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880 Wardrobe Avenue, Merced, CA 95341 July 6, 2015, 7:30 8:30 AM Meeting Agenda Page 1. Call to Order/Roll Call ........................................................................................................................ 2. Approval of Agenda ............................................................................................................................ 1 3. Approval of April 8, 2015 Minutes ..................................................................................................... 2 4. Public Opportunity to Speak ............................................................................................................... 5. Director Comments ............................................................................................................................. 6. Chair Comments ................................................................................................................................. 7. Action/Discussion Agenda ................................................................................................... (15 min) a. Fiscal Report .............................................................................................. Shermaene Roemhildt 5 b. WDB Membership Daniel Caris, Mr. INK Pro ........................................ Shermaene Roemhildt 10 c. WDB Membership Jack Mobley, Service Masters ................................... Shermaene Roemhildt 11 d. Implementing the Prescreened Client Customer Pool ................................. Shermaene Roemhildt e. WDB Exec Meeting Times ........................................................................ Shermaene Roemhildt f. Workforce Accelerator 2.0 Grant Update .......................................................... Alfredo Mendoza 12 8. Reports ................................................................................................................................. (15 min) a. Youth Council ........................................................................................................Mark Bowden b. The Quick Look May 2015 ............................................................................ Alfredo Mendoza 13 c. Customer Satisfaction and Customer Service Reports (4 th Quarter) ................... Alfredo Mendoza 15 9. Information Agenda .............................................................................................................. (10 min) a. Multi-Craft Training (ValleyBuild) Graduation .......................................... Shermaene Roemhildt b. Business Services Activities Update .................................................................. Alfredo Mendoza 10. Next Meeting: 3:30 PM, Wednesday, August 12, 2015 (Joint EC/BSC Committee) ............................ Merced County Child Support Services, 3368 North Highway 59, Suite I, Merced, CA 95340 11. Adjourn ..............................................................................................................................................

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Page 1: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Workforce Development Board (WDB) Executive Committee

Merced County Department of Workforce Investment

Small Conference Room

1880 Wardrobe Avenue, Merced, CA 95341

July 6, 2015, 7:30 – 8:30 AM

Meeting Agenda

Page

1. Call to Order/Roll Call ........................................................................................................................

2. Approval of Agenda ............................................................................................................................ 1

3. Approval of April 8, 2015 Minutes ..................................................................................................... 2

4. Public Opportunity to Speak ...............................................................................................................

5. Director Comments .............................................................................................................................

6. Chair Comments .................................................................................................................................

7. Action/Discussion Agenda ................................................................................................... (15 min)

a. Fiscal Report .............................................................................................. Shermaene Roemhildt 5

b. WDB Membership – Daniel Caris, Mr. INK Pro ........................................ Shermaene Roemhildt 10

c. WDB Membership – Jack Mobley, Service Masters ................................... Shermaene Roemhildt 11

d. Implementing the Prescreened Client Customer Pool ................................. Shermaene Roemhildt

e. WDB Exec Meeting Times ........................................................................ Shermaene Roemhildt

f. Workforce Accelerator 2.0 Grant Update .......................................................... Alfredo Mendoza 12

8. Reports ................................................................................................................................. (15 min)

a. Youth Council ........................................................................................................Mark Bowden

b. The Quick Look – May 2015 ............................................................................ Alfredo Mendoza 13

c. Customer Satisfaction and Customer Service Reports (4th Quarter) ................... Alfredo Mendoza 15

9. Information Agenda .............................................................................................................. (10 min)

a. Multi-Craft Training (ValleyBuild) Graduation .......................................... Shermaene Roemhildt

b. Business Services Activities Update .................................................................. Alfredo Mendoza

10. Next Meeting: 3:30 PM, Wednesday, August 12, 2015 (Joint EC/BSC Committee) ............................

Merced County Child Support Services, 3368 North Highway 59, Suite I, Merced, CA 95340

11. Adjourn ..............................................................................................................................................

Page 2: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Workforce Development Board (WDB) Executive Committee

Merced County Department of Workforce Investment

Small Conference Room

1880 Wardrobe Avenue, Merced, CA 95341

July 6, 2015, 7:30 – 8:30 AM

Meeting Agenda

Page

1. Call to Order/Roll Call ........................................................................................................................

2. Approval of Agenda ............................................................................................................................ 1

3. Approval of April 8, 2015 Minutes ..................................................................................................... 2

4. Public Opportunity to Speak ...............................................................................................................

5. Director Comments .............................................................................................................................

6. Chair Comments .................................................................................................................................

7. Action/Discussion Agenda ................................................................................................... (15 min)

a. Fiscal Report .............................................................................................. Shermaene Roemhildt 5

b. WIB Membership – Daniel Caris, Mr. INK Pro .......................................... Shermaene Roemhildt 10

c. WIB Membership – Jack Mobley, Service Masters .................................... Shermaene Roemhildt 11

d. Implementing the Prescreened Client Customer Pool ................................. Shermaene Roemhildt

e. WIB Exec Meeting Times .......................................................................... Shermaene Roemhildt

f. Workforce Accelerator 2.0 Grant Update .......................................................... Alfredo Mendoza 12

8. Reports ................................................................................................................................. (15 min)

a. Youth Council ........................................................................................................Mark Bowden

b. The Quick Look – May 2015 ............................................................................ Alfredo Mendoza 13

c. Customer Satisfaction and Customer Service Reports (4th Quarter) ................... Alfredo Mendoza 15

9. Information Agenda .............................................................................................................. (10 min)

a. Multi-Craft Training (ValleyBuild) Graduation .......................................... Shermaene Roemhildt

b. Business Services Activities Update .................................................................. Alfredo Mendoza

10. Next Meeting: 3:30 PM, Wednesday, August 12, 2015 (Joint EC/BSC Committee) ............................

Merced County Child Support Services, 3368 North Highway 59, Suite I, Merced, CA 95340

11. Adjourn ..............................................................................................................................................

Page 3: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Draft

http://www.mercedwib.com

Workforce Investment Board (WIB) Executive Committee/Business Services Joint Meeting Merced County Child Support Services, Room I 3368 North Highway 59, Merced, CA 95340 April 8, 2015, 3:30-4:30 p.m. Meeting Minutes

Members Present: Michael Altomare (Chair) Jennifer Cargill

Tim O’Neill

Hubert (Hub) Walsh

Business Services Members Present: Terry Nichols Cordell (Corky) Price Members Absent: Mark Bowden Carol Greenberg

Robert Harmon Steve Newvine

Denise Ybarra

Others Present: Roni Armstrong Robert A. Morris

Shermaene Roemhildt Terry Plett

Lori Prichard

1. Call to Order/Roll Call: The Chair called the meeting to order at 3:40 p.m. and roll call was taken.

2. Approval of Agenda: It was M/S/C O’Neill/Cargill to approve the Agenda as submitted. 3. Approval of Minutes: It was M/S/C O’Neill/Walsh to approve the February 9, 2015 minutes as

submitted. 4. Public Opportunity to Speak: None.

5. Director Comments: Mr. Morris explained the direction received from Washington, DC, the local

WIB will need to address the size of the Board, procurement of the one-stop centers, and obtaining more data to better serve the public.

6. Chair Comments: Mr. Altomare shared that he is planning to meet with Congressmen Costa, Denham, and Valadao locally to further discuss the Workforce Innovation and Opportunity Act (WIOA).

7. Action/Discussion Agenda a. National Association of Workforce Board (NAWB) Conference Update: Mr. Altomare, Mr.

Morris, and Ms. Roemhildt attended the NAWB Conference in Washington, DC. The Arapahoe-Douglas Workforce Board Economic Impact of Workforce Center Operations Booklet that was obtained during their conference from a one-stop in Colorado was passed around to the

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Page 4: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

members. Mr. Altomare would like to create similar information for our local one-stops. He would also like to have Economic Development and Chamber of Commerce get more involved. The message received at the conference was to achieve greater results than status quo. WIOA is focusing on better and expanded services. Mr. Altomare would like to be proactive and begin implementing the changes coming from the WIOA. Mr. Price stated he receives notices of events offered from Stanislaus County one-stops. Mr. O’Neill states the Business Services Representatives need to build relationships with businesses and determine business needs so that we can better serve them. Supervisor Walsh would like to be able to obtain information gathered from Economic Development and Chamber of Commerce to assist in developing a plan to better assist and improve services. Ms. Roemhildt states the local one-stops are dependent on the WIB members to share positive experiences in getting more businesses to participate.

b. Jobs by Location Report (3rd

Quarter): The report displays employment that was reported through Merced and Los Banos’ Worknet Employment Resource Centers from January – March 2015. Sixty-three (63) jobs were reported between the Adult and Dislocated Worker programs with an average wage of $13.32 per hour.

8. Reports

a. Youth Council: Ms. Roemhildt shared that the contract with the Merced County Office of Education (MCOE) has been renewed for one year. The next Youth Council Meeting is scheduled for 3:30 PM, April 15, 2015 at the United Way of Merced County, 658 West Main Street, Merced, CA 95340.

b. Business Services Committee (BSC): Mr. Price shared that while he was looking for candidates with packaging experience on the one-stop internet site, he received candidates with welding experience instead. He also suggests membership to external sites, such as Monster and Career Builder, be made available to WIB members.

c. The Quick Look – February 2015: The Quick Look Report was revised and handed out at the meeting. The information is gathered from EDD reports. The unemployment rate in Merced has dropped to 13.5%, which is a .5% decrease from January 2015. Supervisor Walsh requested a report from EDD showing how many residents travel out of County for work. Regional Advisor Roni Armstrong will look into obtaining that information for the WIB.

d. Customer Service/Satisfaction Reports (3rd

Quarter): The report shows a drop in satisfaction, however Ms. Roemhildt explains that is due to a reduction in surveys obtained. Mr. O’Neill would like to add a space to explain the selection of “other.” This may help in better serving the customers.

9. Information Agenda a. Recent Job Ads for Merced Metropolitan Statistical Area: The report is created from data

collected from EDD, Labor Market Division. Mr. O’Neill would like to see data collected from Linked In, Career Builder, and Monster for a better report. Ms. Roemhildt shared that there are six individuals enrolled in the SER MUJER Entrepreneur Training. She also shared a job flyer from Tomatek, a company in Firebaugh that will be hiring approximately 1,000 seasonal workers.

b. WIB Meeting Calendars: Ms. Roemhildt presented calendar adjustments to accommodate conferences and holidays. The following changes were made:

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Page 5: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

i. WIB: May 14th meeting rescheduled to May 7th; September 10th meeting rescheduled to September 3rd; November 12th meeting rescheduled to November 5

ii. WIB EC: May 4

th th meeting canceled; November 2nd

iii. WIB BSC Ad Hoc: May 13

meeting canceled th meeting rescheduled to May 20

th

10. Next Meeting: 3:30 PM, June 10, 2015 (Joint WIB EC/BSC) Merced County Child Support Services, Room I, 3368 North Highway 59, Merced, CA 95340

11. Adjournment: The WIB Chair adjourned the meeting at 4:58 PM.

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Page 6: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

TO: Executive Committee DATE: 07/06/15 FROM: WDB Staff For Discussion For Action For Information SUBJECT: Fiscal Reports: Revenue & Expenditures PROPOSED MOTION(S): Accept the Fiscal Report as submitted. DISCUSSION: Attached is the Fiscal Report for Fiscal Year 2014/15. This report

shows all WIA funds available for Fiscal Year 2014/15 (both new funds and funds

carried forward (on a cash basis) from Fiscal Year 2013/14) and accrued expenditures

through May 31, 2015. This report shows all formula grant funds and other grant funds

available as of May 31, 2015. It does not include grants not available until after May 31,

2015.

MCOE’s contract expenditures reports show that they projected they would spend 91% of

the older youth contract by the end of May and they have spent 89.90%. They projected

that they would spend 91% of the younger youth contract by the end of May and they

have spent 93.37%. Staff will be available at your meeting to answer any questions.

ATTACHMENT(S): Fiscal Year 2014/15 WIA Fiscal Report Contract Expenditure Report MCOE Contract Expenditure Reports

X

X

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Page 7: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

MERCED COUNTY DEPARTMENT OF WORKFORCE INVESTMENTFISCAL REPORT FOR FINANCE COMMITTEEFor Fiscal Year 2014/2015July 1, 2014- June 30, 2015Through 05/31/15

Carryover Appropriation Budget Budget Revised Accrued Available Percent Total Available Percent Total Available Pct Spent +

Funds FY 14/15 for Available Adjustments Budget Expense Expended Obligated after Spent + Committed after Obligated +

From 13/14 Funds FY to Date to Date Funds Obligations Obligated Funds Committed Committed

ADULT Core A 132,925$ 175,913$ 125,000$ 300,913$ 265,700$ 35,213$ 88.30% 6,023$ 29,190$ 90.30% 384$ 28,806$ 90.43%

14/15 Allocation 1,116,262$ Core B 134,972$ 178,622$ 20,000$ 198,622$ 171,332$ 27,290$ 86.26% 1,765$ 25,525$ 87.15% 336$ 25,189$ 87.32%

Intensive 410,786$ 543,634$ (100,000)$ 443,634$ 392,535$ 51,099$ 88.48% 7,121$ 43,979$ 90.09% 579$ 43,400$ 90.22%

PY Cash Balances 6/30/14 359,030$ Training 325,953$ 431,366$ (45,000)$ 386,366$ 271,093$ 115,273$ 70.16% 73,108$ 42,165$ 89.09% 555$ 41,610$ 89.23%

HIDE THIS ROW Admin 111,626$ 145,757$ 20,000$ 165,757$ 158,222$ 7,535$ 95.45% 1,675$ 5,860$ 96.46% 77$ 5,783$ 96.51%

359,030$ 1,116,262$ Total 1,004,636$ 1,329,535$ -$ 1,329,535$ 1,100,660$ 228,875$ 82.79% 88,017$ 140,858$ 89.41% 1,854$ 139,005$ 89.54%

DISPLACED WORKER Core A 177,496$ 224,982$ 120,000$ 344,982$ 330,684$ 14,299$ 95.86% 8,736$ 5,562$ 98.39% 73$ 5,489$ 98.41%

14/15 Allocation 1,179,072$ Core B 165,856$ 210,228$ 55,000$ 265,228$ 260,630$ 4,598$ 98.27% 3,040$ 1,558$ 99.41% 21$ 1,537$ 99.42%

Intensive 383,652$ 486,292$ (53,000)$ 433,292$ 421,375$ 11,917$ 97.25% 7,569$ 4,348$ 99.00% 57$ 4,291$ 99.01%

PY Cash Balances 6/30/14 299,160$ Training 334,161$ 423,561$ (122,000)$ 301,561$ 243,825$ 57,736$ 80.85% 38,238$ 19,498$ 93.53% 257$ 19,241$ 93.62%

HIDE THIS ROW Admin 117,907$ 133,168$ 45,000$ 178,168$ 169,928$ 8,241$ 95.37% 2,324$ 5,917$ 96.68% 78$ 5,839$ 96.72%

299,160$ 1,179,072$ Total 1,061,165$ 1,345,064$ -$ 1,345,064$ 1,256,514$ 88,549$ 93.42% 57,583$ 30,966$ 97.70% 408$ 30,558$ 97.73%

YOUTH

14/15 Allocation 1,183,118$ In School 532,403$ 863,562$ -$ 863,562$ 402,255$ 461,307$ 46.58% 20,824$ 440,483$ 48.99% 5,797$ 434,686$ 49.66%

PY Cash Balances 6/30/14 723,553$ Out of School 532,403$ 863,562$ -$ 863,562$ 666,531$ 197,031$ 77.18% 45,412$ 151,619$ 82.44% 1,995$ 149,623$ 82.67%

HIDE THIS ROW Admin 118,311$ 179,548$ (65,000)$ 114,548$ 71,809$ 42,739$ 62.69% 396$ 42,343$ 63.03% 557$ 41,785$ 63.52%

723,553$ 1,183,118$ Total 1,064,806$ 1,727,124$ -$ 1,727,124$ 1,068,786$ 658,338$ 61.88% 66,236$ 592,102$ 65.72% 7,793$ 584,309$ 66.17%

ADMINISTRATIVE

Total Admin 347,844$ 458,473$ -$ 458,473$ 399,959$ 58,514$ 87.24% 4,395$ 54,120$ 88.20% 712$ 53,407$ 88.35%

All Formula Grants 1,381,744$ 3,478,452$ Total 3,478,451$ 4,860,196$ -$ 4,860,196$ 3,825,919$ 1,034,276$ 78.72% 216,231$ 818,046$ 83.17% 10,766$ 807,279$ 83.39%

RAPID RESPONSE/15%/25%

Formula Rapid Response (540,541)* 137,914$ 162,501$ Rapid Resp. 162,501$ 300,415$ -$ 300,415$ 278,233$ 22,182$ 92.62% 11,027$ 11,155$ 96.29% 147$ 11,008$ 96.34%

25% RR Layoff Aversion (292/293) 40,530$ RR L/O Aver 40,530$ 40,530$ -$ 40,530$ 33,790$ 6,740$ 83.37% 3,044$ 3,696$ 90.88% 3,696$ -$ 100.00%

25% RR Additional Assist 1012 (521) 950,000$ RR AA 1012 -$ 950,000$ -$ 950,000$ 547,382$ 402,618$ 57.62% 82,035$ 320,584$ 66.25% 320,584$ -$ 100.00%

25% RR Additional Assist AT&T (524) 950,000$ RR AA ATT -$ 950,000$ -$ 950,000$ 51,565$ 898,435$ 5.43% 132,383$ 766,052$ 19.36% -$ 766,052$ 19.36%

WIA DEI Control Group (328)** 4,310$ DEI Ctrl Gp -$ 4,310$ -$ 4,310$ 4,310$ -$ 100.00% -$ -$ 100.00% -$ -$ 100.00%

WP-DEI Project 1017 (632)** 605,000$ WP DEI Proj 605,000$ 605,000$ -$ 605,000$ 59,611$ 545,389$ 9.85% 8,263$ 537,126$ 11.22% -$ 537,126$ 11.22%

2,042,224$ 808,031$ Total 808,031$ 2,850,255$ -$ 2,850,255$ 974,891$ 1,875,364$ 34.20% 236,751$ 1,638,613$ 42.51% 324,427$ 1,314,186$ 53.89%

OTHER (Contracts, etc.)

JD NEG 1014 (776) -$ 206,977$ JD NEG 206,977$ 206,977$ -$ 206,977$ 22,116$ 184,862$ 10.69% 12,413$ 172,449$ 16.68% 172,450$ -$ 100.00%

HSA Subsidized Employment Contract -$ 794,279$ HSA OJT 794,279$ 794,279$ 794,279$ 150,956$ 643,323$ 19.01% 2,887$ 640,436$ 19.37% -$ 640,436$ 19.37%

WIOA Transition Funds -$ 42,996$ WIOA Trns 42,996$ 42,996$ 42,996$ 14,143$ 28,853$ 32.89% 563$ 28,291$ 34.20% -$ 28,291$ 34.20%

-$ 1,044,252$ Total 1,044,252$ 1,044,252$ -$ 1,044,252$ 187,214$ 857,038$ 17.93% 15,862$ 841,176$ 19.45% 172,450$ 668,727$ 35.96%

*One time carry-over of Rapid Response funds permitted IAW WSIN13-68. **Amount represents cash balance of multiple year funds.

BUDGET: Includes all funds available for fiscal year based on Plan to be submitted to EDD on request, revised in accordance with latest In-School Youth 37.64%appropriations information received from Chief, Workforce Services Division, as required. Formula Administrative Funds lose their Out-of-School Youth 62.36%identity upon appropriation.

OBLIGATIONS: Includes funds obligated in contracts and ITA's. Does NOT include funds committed for operations.

COMMITTED: Includes projected staff personnel and overhead costs

AVAILABLE: Balance after expenditures and obligations

OBLIGATIONS COMMITTED - AVAILABLEPlanned for New Funds

Per Estimated Plan Mod

7/1/14 to 6/30/15

AVAILABLE FUNDS BUDGET ACTUAL

May15_WIB.xlsx 6/18/2015

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Page 8: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Contract Total Start End Contract Budget * Expenditures ** Inv's Rec'd *** Inv **** %Contract/Vendor Name Number Contract Amt Date Date Balance 2014/15 Only To-Date Not Yet Pd Through Billed

Geographic Solutions (VOS) 2014008 57,720.00$ 01/01/14 12/31/14 -$ 28,860.00$ 57,720.00$ Dec '14 100%

Geographic Solutions (VOS) 2015011 57,720.00$ 01/01/15 12/31/15 14,430.00$ 28,860.00$ 28,860.00$ 14,430.00$ Sept '15 75%

Heyer, Dave 11754 24,900.00$ 07/01/14 02/28/15 -$ 24,900.00$ 24,900.00$ Feb '15 100%

MC Bookstore 11792 9,950.00$ 07/01/14 06/30/15 9,232.56$ 9,950.00$ 717.44$ May '15 7%

MCOE-YOP (ISY) 2014083 277,915.00$ 07/01/14 06/30/15 18,425.43$ 277,915.00$ 259,489.57$ May '15 93%

MCOE-Empower (OSY) 2014084 380,934.00$ 07/01/14 06/30/15 38,471.27$ 380,934.00$ 342,462.73$ May '15 90%

809,139.00$ 80,559.26$ 751,419.00$ 714,149.74$ 14,430.00$

* Expenditures To-Date include entire contract period.

** Inv's Rec'd Not Yet Pd include invoices recently received and invoices requiring corrections/backup.

*** Invoiced Through shows latest dates of service covered by invoices.

**** % Billed is of entire contract, not just current year.

MERCED COUNTY DEPARTMENT OF WORKFORCE INVESTMENT WIA CONTRACTS

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Page 9: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

MCOE- Empower Contract

Contract Dates: July 1, 2014 - June 30, 2015

Reporting Period: July 1, 2014 through May 31, 2015

ITEM BUDGETED BUDGET REVISED Spent Planned VarianceAMOUNT REVISIONS BUDGET Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May YTD Balance % % %

Salary - Admin 24,164$ 24,164$ 1,974$ 1,974$ 2,086$ 1,974$ 1,974$ 1,974$ 1,974$ 1,974$ 2,147$ 2,032$ 2,032$ 22,116$ 2,048$ 91.53% 91.70% -0.17%Salary - Program 163,526$ 27,150$ 190,676$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 23,373$ 19,433$ 19,428$ 19,428$ 175,270$ 15,406$ 91.92% 91.70% 0.22%Salary - Participants 25,000$ 189$ 25,189$ 41$ 1,193$ 3,260$ 4,529$ 3,281$ 1,413$ 1,112$ 500$ 1,706$ 3,042$ 20,075$ 5,115$ 79.70% 90.00% -10.30%Benefits - Admin 10,798$ 10,798$ 450$ 446$ 1,002$ 990$ 990$ 990$ 990$ 990$ 1,103$ 1,077$ 1,077$ 10,105$ 693$ 93.58% 91.70% 1.88%Benefits - Program 59,122$ 10,978$ 70,100$ 2,690$ 2,663$ 5,400$ 5,424$ 5,424$ 5,424$ 5,424$ 8,890$ 8,099$ 8,098$ 8,098$ 65,636$ 4,464$ 93.63% 91.70% 1.93%Benefits - Participants 341$ 341$ 1$ 25$ 69$ 96$ 70$ 30$ 24$ 11$ 36$ 65$ 426$ (85)$ 124.80% 90.00% 34.80%Software 106$ 106$ -$ 106$ 0.00% 100.00% -100.00%Supplies 2,010$ 363$ 2,373$ 6$ 194$ 202$ 73$ 232$ 160$ 107$ 32$ 100$ 688$ 1,794$ 579$ 75.58% 95.00% -19.42%Food 1,587$ 1,587$ 64$ 141$ 31$ 200$ 19$ 223$ 678$ 909$ 42.74% 95.00% -52.26%Marketing 100$ 100$ -$ 100$ 0.00% 100.00% -100.00%Equipment 200$ 200$ -$ 200$ 0.00% 100.00% -100.00%Travel/Conference 1,000$ 1,000$ 300$ 152$ 48$ 500$ 1,000$ 0$ 99.97% 100.00% -0.03%Mileage 950$ 950$ 25$ 20$ 19$ 45$ 168$ 183$ 460$ 490$ 48.42% 90.00% -41.58%Communication 720$ 720$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 660$ 60$ 91.67% 91.70% -0.03%Support Services 13,100$ 13,100$ 166$ 490$ 1,210$ 1,388$ 290$ 461$ 272$ 703$ 1,999$ 1,349$ 917$ 9,244$ 3,856$ 70.57% 85.00% -14.43%Rent 12,015$ 12,015$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 11,254$ 761$ 93.67% 91.70% 1.97%Transportation - gas, etc 1,400$ 1,400$ 50$ 74$ 35$ -$ 18$ 21$ 22$ 36$ 11$ 268$ 1,132$ 19.13% 90.00% -70.87%Indirect Cost @ 7.36% 23,268$ 2,847$ 26,115$ 1,475$ 1,500$ 1,901$ 2,050$ 2,098$ 1,975$ 1,821$ 2,826$ 2,545$ 2,626$ 2,661$ 23,477$ 2,638$ 89.90% 90.70% -0.80%

-$ Total 339,407$ 41,527$ 380,934$ 21,517$ 21,879$ 27,726$ 29,908$ 30,609$ 28,807$ 26,558$ 41,228$ 37,119$ 38,303$ 38,809$ 342,463$ 38,471$ 89.90% 91.00% -1.10%

MATCHING FUNDS INCLUDED IN CONTRACT Budgeted Amt Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Total %

ADMIN COSTS

Salary/Bens 13,065.00 955.74 953.61 1,101.33 1,106.27 1,101.66 1,101.66 1,099.43 1,193.69 1,013.62 1,013.62 1,013.62 11,654.25 89.20%

Total Admin Costs 13,065.00 955.74 953.61 1,101.33 1,106.27 1,101.66 1,101.66 1,099.43 1,193.69 1,013.62 1,013.62 1,013.62 11,654.25 89.20%

PROGRAM COSTS

Salary/Bens 13,844.00 673.37 823.85 989.12 995.21 983.57 983.57 983.57 1,107.68 1,048.24 1,028.50 1,028.50 10,645.18 76.89%

Rent - B Wing 6,128.00 3,130.64 3,130.64 51.09%

Rent- Wolfe Ed Center 7,451.00 2,455.41 2,455.41 32.95%

ROP Classes 49,920.00 26,346.58 17,166.72 15,053.34 58,566.64 117.32%

Site Sup. Time contribution 48,750.00 3,024.00 6,675.09 7,500.40 6,149.19 2,494.48 1,288.38 422.68 3,324.00 4,111.92 34,990.14 71.77%

Indirect 7.20% 10,242.00 119.90 130.82 2,315.53 645.96 705.50 2,280.66 336.90 264.21 1,290.79 394.95 452.94 8,938.16 87.27%

Total Program Costs 136,335.00 793.27 954.67 32,675.23 8,316.26 9,189.47 32,166.19 3,814.95 2,660.27 17,815.05 4,747.45 5,593.36 118,726.17 87.08%

Total 149,400.00 1,749.01 1,908.28 33,776.56 9,422.53 10,291.13 33,267.85 4,914.38 3,853.96 18,828.67 5,761.07 6,606.98 130,380.42 87.27%

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Page 10: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

MCOE- YOP Contract

Contract Dates: July 1, 2014 - June 30, 2015

Reporting Period: July 1, 2014 through May 31, 2015

ITEM BUDGETED BUDGET REVISED Spent Planned VarianceAMOUNT REVISIONS BUDGET Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May YTD Balance % % %

Salary - Admin 24,164$ 24,164$ 1,974$ 1,974$ 2,086$ 1,974$ 1,974$ 1,974$ 1,974$ 1,974$ 2,147$ 2,032$ 2,032$ 22,116$ 2,048$ 91.52% 91.70% -0.18%Salary - Program 163,526$ (27,150)$ 136,376$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 13,373$ 9,758$ 8,123$ 8,119$ 8,119$ 127,727$ 8,649$ 93.66% 91.70% 1.96%Salary - Participants 21,000$ 21,000$ 54$ 1,166$ 3,240$ 4,624$ 2,934$ 1,683$ 2,738$ 2,381$ 18,819$ 2,181$ 89.61% 90.00% -0.39%Benefits - Admin 10,798$ 10,798$ 450$ 446$ 1,002$ 990$ 990$ 990$ 990$ 990$ 1,103$ 1,077$ 1,077$ 10,105$ 693$ 93.58% 91.70% 1.88%Benefits - Program 59,122$ (10,978)$ 48,144$ 2,690$ 2,663$ 5,400$ 5,424$ 5,424$ 5,424$ 5,424$ 3,757$ 3,428$ 3,427$ 3,427$ 46,488$ 1,656$ 96.56% 91.70% 4.86%Benefits - Participants 287$ 158$ 445$ 1$ 25$ 69$ 98$ 62$ 36$ 58$ 50$ 399$ 46$ 89.65% 90.00% -0.35%Software 106$ (106)$ -$ -$ -$ 0.00% 0.00% 0.00%Supplies 1,529$ (404)$ 1,125$ 195$ 205$ 122$ 53$ 107$ 12$ 100$ 104$ 898$ 227$ 79.81% 95.00% -15.19%Food 200$ 200$ 73$ 3$ 76$ 124$ 38.12% 95.00% -56.88%Marketing 100$ 100$ -$ 100$ 0.00% 100.00% -100.00%Equipment 200$ (200)$ -$ -$ -$ 0.00% 0.00% 0.00%Travel/Conference 1,000$ 1,000$ 300$ 152$ 48$ 500$ 1,000$ 0$ 99.97% 100.00% -0.03%Mileage 350$ 350$ 21$ 15$ 34$ 146$ 102$ 318$ 32$ 90.97% 90.00% 0.97%Communications 720$ 720$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 60$ 660$ 60$ 91.67% 91.70% -0.03%Support Services 2,025$ 2,025$ 18$ 69$ 88$ 90$ 161$ 98$ 92$ 380$ 396$ 158$ 1,550$ 475$ 76.56% 85.00% -8.44%Rent 12,015$ 12,015$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 1,023$ 11,254$ 761$ 93.67% 91.70% 1.97%Transportation - gas, etc 400$ 400$ 49$ 14$ 78$ 13$ 18$ 30$ 45$ 43$ 290$ 110$ 72.59% 90.00% -17.42%Indirect Cost @ 7.36% 21,900$ (2,847)$ 19,053$ 1,462$ 1,463$ 1,723$ 1,701$ 1,823$ 1,942$ 2,049$ 1,521$ 1,334$ 1,415$ 1,356$ 17,789$ 1,264$ 93.37% 90.90% 2.47%

Total 319,442$ (41,527)$ 277,915$ 21,332$ 21,337$ 25,128$ 24,814$ 26,598$ 28,326$ 29,883$ 22,184$ 19,465$ 20,638$ 19,786$ 259,490$ 18,425$ 93.37% 91.00% 2.37%

MATCHING FUNDS INCLUDED IN CONTRACT Budgeted Amt Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Total %

ADMIN COSTS

Salary/Bens 13,065.00 955.74 953.61 1,101.33 1,106.27 1,101.66 1,101.66 1,099.43 1,193.69 1,013.62 1,013.62 1,013.62 11,654.25 89.20%

Total Admin Costs 13,065.00 - - 955.74 953.61 1,101.33 1,106.27 1,101.66 1,101.66 1,099.43 1,193.69 1,013.62 1,013.62 1,013.62 11,654.25 89.20%

PROGRAM COSTS

Salary/Bens 28,976.00 1,754.28 1,908.48 2,227.24 2,238.42 2,074.79 2,074.79 2,074.79 2,432.89 2,185.39 2,162.73 2,162.73 23,296.53 80.40%

Rent - B Wing 6,128.00 3,130.64 3,130.64 51.09%

MCOE Rent Wolfe Ctr 7,451.00 2,455.41 2,455.41 32.95%

MCOE Rent VCS/LB 6,008.00 3,069.25 3,069.25 51.09%

Copier in D1 - -

Computer Lab VCS/LB

Site Sup. Time contribution 48,750.00 108.00 2,239.50 5,839.73 8,381.56 5,360.38 1,780.85 3,843.33 3,319.05 30,872.40 63.33%

Indirect 7.36% 8,216.00 199.46 210.65 244.98 254.12 398.61 1,300.62 850.51 661.44 366.52 516.65 478.06 5,481.62 66.72%

Total Program Costs 105,529.00 - - 1,953.74 2,119.13 2,472.22 2,600.54 4,712.90 17,870.44 11,306.86 8,454.71 4,332.76 6,522.71 5,959.84 68,305.85 64.73%

Total 118,594.00 - - 2,909.48 3,072.74 3,573.55 3,706.81 5,814.56 18,972.10 12,406.29 9,648.40 5,346.38 7,536.33 6,973.46 79,960.10 67.42%

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Page 11: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

TO: Executive Committee DATE: 07/06/15 FROM: WDB Staff For Discussion For Action For Information SUBJECT: Workforce Development Board Nomination for Membership – Mr. Dan Caris, Mr. INK Pro PROPOSED MOTION(S): Accept the nomination of Mr. Dan Caris for membership on the Workforce Investment Board and forward nomination to the Board of Supervisors for approval. DISCUSSION: Section 107 (b)(2) of the Workforce Innovation and Opportunity Act outlines criteria for membership on the local Workforce Investment Board (WIB). One of the membership requirements is that a majority of the Local Board members must be representatives of business in the local area. Mr. Caris has been involved in numerous business organizations including Chambers of Commerce, the Merced County Association of Governments Advisory Committee, and the Sunrise Rotary. ATTACHMENT(S): Application on file.

X

X

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Page 12: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

TO: Executive Committee DATE: 7/06/15 FROM: WDB Staff For Discussion For Action For Information SUBJECT: Workforce Development Board Membership – Jack Mobley, Service Master PROPOSED MOTION(S): Accept the nomination of Mr. Jack Mobley and forward to the Board of Supervisors for approval. DISCUSSION: Section 107 (b)(2) of the Workforce Innovation and Opportunity Act outlines criteria for membership on the local Workforce Investment Board (WIB). One of the membership requirements is that a majority of the Local Board members must be representatives of business in the local area. Mr. Jack Mobley is the owner of Service Master, has experience in working on community-related activities such as the Ace Overcomers Board, Merced County Planning Commission, Lion’s Club, Merced Boosters, Merced County Chamber Board, Greater Merced Chamber, and a past Board of Director at First Baptist Church in Merced. ATTACHMENT(S): Application available at the meeting.

X

X

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Page 13: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

TO: Executive Committee DATE: 07/06/15 FROM: WDB Staff For Discussion For Action For Information SUBJECT: Workforce Accelerator 2.0 Fund PROPOSED MOTION(S): For Information Only. DISCUSSION: In April 2015, the California Workforce Investment Board released a Request for Applications for Workforce Accelerator Fund 2.0. The State Board and EDD sought “to fund projects and partnerships to create and prototype innovative strategies that bridge education and workforce gaps for targeted populations, and implementation of promising models and practices in workforce system service delivery infrastructure.” A Medical Assistant & LVN Career Pathway calls for real change, a different way to address the deteriorating primary care access, increase wages and employability for Medical Assistants, and overall – creates a career path for Medical Assistants. The Department of Workforce Investment is working collaboratively with a local healthcare employer, Livingston Community Health (100 staff, multiple locations), that provides health care services to approximately 14,000 Merced County residents. This customized training is provided by the UC Davis Betty Moore School of Nursing and is a transformation of the current health care delivery model. The curriculum offered by UC Davis will prepare this employer to add a Health Coach position to its current career ladder and enable an overall system change. The training will be on-site and will provide top-performing MAs with the opportunity to earn a promotion and a commensurate pay increase. ATTACHMENT(S): N/A

X

X

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Page 14: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Merced CountyMay 14 Mar 15 Apr 15 May 15

Month Year114,800 115,500 114,600 115,800 1.0% 0.9%100,500 100,800 101,600 103,000 1.4% 2.5%14,200 14,600 13,000 12,800 -1.5% -9.9%

12.40% 12.70% 11.40% 11.10% -0.3% -2.2%7.20% 6.50% 6.10% 6.20% -0.5% -1.5%6.10% 5.60% 5.10% 5.30% -0.3% -1.2%

76,600 75,700 76,700 78,500 2.3% 2.5%15,200 11,500 12,400 14,700 18.5% -3.3%61,400 64,200 64,300 63,800 -0.8% 3.9%44,000 46,400 46,500 46,300 -0.4% 5.2%10,600 13,100 12,900 12,700 -1.6% 19.8%1,700 2,000 1,900 1,900 0.0% 11.8%8,900 11,100 11,000 10,800 -1.8% 21.3%7 600 9 700 9 600 9 500 1 0% 25 0%

Mining, Logging, and Construction Manufacturing

N d bl G d

Civilian Labor Force (1) Civilian Employment

Civilian UnemploymentCivilian Unemployment Rate

(CA Unemployment Rate)(U.S. Unemployment Rate)

Volume 14, Number 5

Labor Force and Industrial EmploymentMarch 2014 Benchmark

Data not adjusted for Seasonality

The Quick LookA Merced County Labor Market Review - May 2015

Welcome to the Merced County labor market review. The Quick Look has been developed by the Department of Workforce Investment staff for the Merced County Local Workforce Investment Board. The data and information is provided by the California Employment Development Department. Questions can be referred to the Department of Workforce Investment, 1880 Wardrobe Avenue, Merced, CA 95341. Telephone (209) 724-2044. Email: [email protected] or to EDD's Labor Market Information Division at (916) 262-2162.

Percent Change

Total, All Industries (2) Total Farm

Total Nonfarm Total Private

Goods Producing

7,600 9,700 9,600 9,500 -1.0% 25.0%50,800 51,100 51,400 51,100 -0.6% 0.6%33,400 33,300 33,600 33,600 0.0% 0.6%11,900 11,700 11,800 11,900 0.8% 0.0%1,800 1,600 1,600 1,600 0.0% -11.1%7,800 7,800 7,900 7,900 0.0% 1.3%2,300 2,300 2,300 2,400 4.3% 4.3%

400 400 300 300 0.0% -25.0%1,500 1,500 1,500 1,500 0.0% 0.0%3,900 3,800 3,800 3,800 0.0% -2.6%8,900 9,000 9,100 9,100 0.0% 2.2%5,400 5,500 5,700 5,600 -1.8% 3.7%1,400 1,400 1,400 1,400 0.0% 0.0%

17,400 17,800 17,800 17,500 -1.7% 0.6%700 800 800 800 0.0% 14.3%

16,700 17,000 17,000 16,700 -1.8% 0.0%2,900 2,800 2,900 2,500 -13.8% -13.8%2,300 2,200 2,300 1,900 -17.4% -17.4%

600 600 600 600 0.0% 0.0%13,800 14,200 14,100 14,200 0.7% 2.9%

State Government Education State Government Excluding Education

(2) Industry employment is by place of work; excludes self-employed individuals,

Data may not add due to rounding. The unemployment rate is calculated using unrounded data.

unpaid family workers, household domestic workers, & workers on strike.

Other Services

Federal Government Government

individuals, unpaid family workers, household domestic workers, & workers on strike.

Special Districts plus Indian TribesNotes:

(1) Civilian labor force data are by place of residence; include

Information Financial Activities

Trade, Transportation & Utilities Wholesale Trade

State & Local Government State Government

Professional & Business Services Educational & Health Services

Leisure & Hospitality

Retail Trade Transportation, Warehousing & Utilities

Nondurable Goods Service Providing

Private Service Providing

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Page 15: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

The Quick Look

May 2015

Sub County average unemployment rates for the county, cities, and municipalities.

Labor Force Employment Number Rate

115,800 103,000 12,800 11.1%

12,500 11,000 1,500 12.2%5,000 4,600 400 8.6%1 900 1 600 300 15 6%

Merced County

Atwater city

Unemployment

Area Name

D P l itDelhi CDP 16.0%

20.0%

24.0%

Merced County - Community Unemployment

Mar-15

Apr-15

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

7.3%

7.8%

7.7%

7.3%

7.2%

7.0%

6.6%

6.5%

7.0%

7.0%

6.8%

5.9%

6.1%

6.3%

6.5%

6.3%

5.7%

5.5%

5.5%

5.4%

6.1%

5.8%

5.6%

5.1%

5.3%

8.1% 8.8% 9.3% 8.8% 8.7% 8.3% 8.3% 7.9% 8.5% 8.5% 8.4% 7.3% 7.1% 7.3% 7.8% 7.4% 6.9% 7.0% 7.1% 6.7% 7.3% 6.8% 6.5% 6.1% 6.2%

13.6% 14.1% 14.6% 13.3% 11.8% 12.1% 13.6% 14.2% 15.9% 16.1% 16.3% 14.3% 12.5% 12.3% 12.7% 12.7% 10.4% 10.3% 12.3% 12.8% 14.0% 13.5% 12.9% 11.6% 11.1%

May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15

Un

emp

loym

ent

Rat

e

Merced County, California, and the United StatesUnemployment Rate

May 2013 to May 2015

USCAMC

1,900 1,600 300 15.6%2,400 2,100 300 11.4%2,800 2,600 200 6.4%

700 600 100 20.1%

6,400 5,500 900 13.6%

16,000 14,200 1,800 11.3%

35,000 31,300 3,700 10.5%

2,200 1,800 300 15.3%

1,000 800 200 17.8%

5,200 4,400 800 15.4%

CDP - Census Designated Place

Note: Data not adjusted for seasonality. Data may not add due to rounding.

County Rank Labor Force Employment Unemployed Rate

Merced 56 115,800 103,000 12,800 11.1%Fresno 50 451,400 407,200 44,200 9.8%

Kern 52 397,400 357,600 39,800 10.0%Kings 53 56,900 51,000 5,900 10.3%Madera 50 63,600 57,300 6,300 9.8%San Joaquin 43 314,400 287,300 27,100 8.6%Stanislaus 49 241,600 218,500 23,100 9.6%Tulare 55 201,900 179,600 22,300 11.0%San Joaquin Valley 1,843,000 1,661,500 181,500 9.8%

Note: Data not adjusted for seasonality. Data may not add due to rounding.

Los Banos city

South Dos Palos CDP

Winton CDP

Hilmar Irwin CDP

Planada CDP

Merced city

Livingston city

Counties in the San Joaquin Valley Quick Look

Gustine cityDos Palos city

Merced County's workforce has grown over the past 16 years reflecting improvement of the County's economic well being; however, unemployment remains a consistent barrier to greater prosperity. Average unemployment has fluctuated from a annual low of 9.3 percent to a annual high of 17.5 percent.

Le Grand CDP

0.0%

4.0%

8.0%

12.0%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

Counties in the San Joaquin ValleyUnemployment Rates

Mar-15

Apr-15

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Page 16: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Jun-14 Jun-15 May-15 Apr-15

All Locations Combined

Customer Satisfaction

Courtesy of staff. 9.16 9.76 9.30 9.44

Time it took for staff to assist you. 8.76 9.67 9.33 9.39

Did you get the information you needed? 8.91 9.75 9.25 9.56

Were you satisfied with the services? 8.84 9.63 9.34 9.59

Did we help you today? 8.89 9.76 9.19 9.54

Would you refer our services to others?

Yes 44 48 69 105

No 1 1 1 1

No Selection Made 2 2 5 3

How did you hear about us?

CalWORKs 11 7 10 15

EDD 10 1 15 18

Flyer/Brochure 2 21 1 1

Friend/Family 15 3 30 43

Internet 5 1 4 3

Newspaper 0 0 0 3

Other 3 26 5 16

Phone Book 0 0 1 1

Radio Ad 0 11 0 1

Walk-in 9 0 24 26

Merced Los Banos Internet All Locations

Customer Satisfaction

Courtesy of staff. 9.74 9.79 0.00 9.76

Time it took for staff to assist you. 9.71 9.57 0.00 9.67

Did you get the information you needed? 9.71 9.85 0.00 9.75

Were you satisfied with the services? 9.63 9.64 0.00 9.63

Did we help you today? 9.80 9.64 0.00 9.76

Would you refer our services to others?

Yes 35 13 0 48

No 0 1 0 1

No Selection Made 1 1 0 2

How did you hear about us?

CalWORKs 5 2 0 7

EDD 1 0 0 1

Flyer/Brochure 15 6 0 21

Friend/Family 3 0 0 3

Internet 0 1 0 1

Newspaper 0 0 0 0

Other 19 7 0 26

Phone Book 0 0 0 0

Radio Ad 6 5 0 11

Walk-in 0 0 0 0

Worknet

Customer Satisfaction ReportJune 2015

Results By Location - June 2015

15

Page 17: Workforce Development Board (WDB) · 06/07/2015  · Workforce Development Board (WDB) Executive Committee Merced County Department of Workforce Investment Small Conference Room 1880

Jun-14 Jun-15 Apr-15 Mar-15

All Locations Combined

Visits

Return Visits (Total Visits - First Visit Registrations) 2691 2742 2840 2676

First Visits (New Registrations) 382 299 284 281

Total Visits (Unique Visitors per Day) 3073 3041 3124 2957

Total Visitors (Unique Visitors per Month) 1564 1559 1544 1486

What did our customers use?

Career Assessment 115 134 112 106

Certificate Test 125 152 133 106

Copier 294 352 409 280

EDD/Unemployment 114 219 221 309

External Web Site Job Referral 1063 572 640 830

Fax 190 160 153 146

Internet Job Search 1715 1527 1686 1443

Job Wall 524 475 545 406

Local Office Orientation - JTA 18 137 99 123 104

Other VOS Internet Services 84 88 93 112

PLATO Lab 190 179 189 302

Resume/Cover Letter/Application JTA 15 420 487 501 390

Special Class 53 106 33 38

Staff Appointment 96 220 199 191

Summer Jobs for Youth 0 0 0 0

Telephone 63 51 75 85

Typing Practice 123 141 150 111

Workshop 14 50 44 44

Totals 5320 5012 5306 5003

Merced Los Banos All Locations

Visits

Return Visits 1489 1253 2742

First Visits 202 97 299

Total Visits 1691 1350 3041

Total Visitors* 909 650 1559

What did our customers use?

Career Assessment 111 23 134

Certificate Test 119 33 152

Copier 270 82 352

EDD/Unemployment 2 217 219

External Web Site Job Referral 359 213 572

Fax 123 37 160

Internet Job Search 970 557 1527

Job Wall 307 168 475

Local Office Orientation - JTA 18 82 17 99

Other VOS Internet Services 72 16 88

PLATO Lab 0 179 179

Resume/Cover Letter/Application JTA 15 328 159 487

Special Class 27 79 106

Staff Appointment 143 77 220

Summer Jobs for Youth 0 0 0

Telephone 31 20 51

Typing Practice 94 47 141

Workshop 25 25 50

Worknet

Customer Service ReportJune 2015

*Total visitors count for all locations may be different than the total for each location combined as one person may have visited more than one location during

the month.

Results By Location - June 2015

16