workbc: assisting british columbians to be first in line for jobs presented by: sergei bouslov,...
TRANSCRIPT
WorkBC: Assisting British Columbians to be First in Line for Jobs
Presented by: Sergei Bouslov, Executive Director
August 1, 2014
2
Overview
Performance highlights Building on lessons
learned Areas of focus Opportunities and
future direction
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Employment Program of BC
Launched April 2, 2012 after over 2 years of consultations
85 WorkBC Employment Services Centres (ESCs) throughout BC
100+ satellite offices with outreach and itinerant services
ESCs provide a range of services to any unemployed British Columbian
Assist clients to become employment ready and find & sustain a job
44
EPBC Services and Supports
Resume preparation Assistance with job searches Employment counselling and support Interview preparation Employment related workshops Employment needs assessments
Financial needs assessments Short-term certification Assistive technology & devices Skills training (funding for tuition and
living supports) Living supports during apprentice training Preparation for self-employment Customized employment Wage subsidy Job development Job coaching Follow-up support for job maintenance &
retention
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Program Figures
Since April 2, 2012: Served 160,449 people, with over 80 percent receiving
case management 38,776 employment outcomes achieved
We achieve an overall employment rate of about 42%Employment outcome rate is nearly 80% for clients who have
completed case management
EI clients account for 36% and BCEA clients account for nearly a third of all clients
91,076 self identified as being from one or more specialized populations
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Specialized Populations
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
Persons with adisability
Youth Multi-barriered Rural andremote
populations
Aboriginalpeople
Immigrants Survivors ofviolence and/or
abuse
Francophone
31%
27%
22%
13%11%
8%6%
1%
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Key Lessons Learned
Program Design: A single program replacing ten legacy programs Complex contracts to support program Simultaneously designing program and system
Implementation : Community level & internal organization changes
needed to support program Adjusting program model to realities of system Ensuring financial viability for contractors
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Collaborative Problem Solving
Collaboration and collective problem solving:o Ministry-contractor co-led working groups o Solutions have been jointly recommended and
implemented on an ongoing basis o Continued focus on capacity building and service
consistency
Flexible and adaptable program design Fair and sustainable payment model Collective effort to support program stabilization
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Moving Forward – Key Priorities
Mobility of clients to satisfy labour demand Greater focus on skills development training Expanding networks with employers Continued development of strategies to support
specialized populations, including Aboriginals Youth Immigrants Persons with disabilities and multi-barriered
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Moving Forward (continued)
Program initiatives to support all clients:o Accessibility 2024 for Assistive Technologyo Customized Employmento Persons with Disabilities Employment “ Culture
Shift”oWhite Paper Consultation President’s Group
Technology to support WorkBC:o Client Portalo BI Portal, common data sharing & analysis
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BC’s Skills for Jobs Blueprint
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Supporting the Blueprint
Continue flexible and adaptable program deliveryo Identifying new and addressing existing gaps
Collaboration to improve outcomes o Contractors & career practitioners roleo Utilizing Community Employer Partnerships initiative
Informed decisions (EPBC Program Evaluation)