Seminar 7b

Group 13

Stuart Gows11100919

ScopeIntroduction

What is Stress?

Point

Counterpoint

Fiji view

Summary7th April 2014 Seminar 7b: Work Stress 2

Responsible managers relieve the stress on their employees

7th April 2014 Seminar 7b: Work Stress 3

The Discussion…Should organisations be

responsible for relieving & reducing stress in the workplace?

Should they reduce stress?

Is it to the Organisations competitive advantage?

7th April 2014 Seminar 7b: Work Stress 4

7th April 2014 Seminar 7b: Work Stress 5

StressAn unpleasant

psychological process that occurs in response to environmental pressures

7th April 2014 Seminar 7b: Work Stress 6

Possible sources of stressEnvironmental Factors

Economic uncertainties

Political uncertainties

Technological change

10th March 2014 Case Study 3b: Job Satisfaction 7

Possible sources of stress cont.Personal Factors

Family

Personal relationships

Marital difficulties

Break-up of a relationship

Troubles with children

Overextended financial resources

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Possible sources of stressOrganisational Factors

Task demands

relate to a person’s job.

Role demands

relate to pressures placed on a person as a function of the particular role he or she plays in the organization

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10th March 2014 Case Study 3b: Job Satisfaction 10

Consequences Of Stress

Symptoms

Physiological

Psychological

Behavioural

10th March 2014 Case Study 3b: Job Satisfaction 11

To relieve/reduce stress or not…

7th April 2014 Seminar 7b: Work Stress 12

PointStress can be

relieved

Lower stress is good

It is organisationwho should do this

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Counter PointStress is part of

“the game”

Employees need to deal with it…

Higher performance needs some stress

7th April 2014 Seminar 7b: Work Stress 14

Stress & Performance

7th April 2014 Seminar 7b: Work Stress 15

How is the Work Stress situation in Fiji?

10th March 2014 Case Study 3b: Job Satisfaction 16

Stress in different professionsPublic Sector Private Sector

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Type of WorkAdministrative Hands-On Operations

Workload stress

Too much multitasking

Back-logs of work

Office politics

Physical labour

Physical teams

Heat/cold stress

Health & Safety

7th April 2014 Seminar 7b: Work Stress 18

Stress is PersonalManner of work

not pertinent

Physical or office, no different:Stress is Stress

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Do responsible managers relieve the stress on their employees?

20th February 2013 Case Study: Coral Reef Resort 20

Not about Eliminating but Managing All workplaces = some

form of stress

Impossible to remove all stress

“Managing Stress”

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Not ALL about Managers

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Everyone is responsible to MANAGE

Individuals

Groups & Teams

Organisations

Individual & Group LevelIndividuals need

to know their levels

Groups be aware of stress in others

Teams to support each other

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Organisational Level Improved employee

selection & job placement

Training

Increased employee involvement

Improved organisational communication

Well being Programmes

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7th April 2014 Seminar 7b: Work Stress 25

References Organisational Behaviour ; Robbins, S.P., Judge, T.A., Millett, B.,

Boyle, M. (2014) , 7ed.. NSW, Australia: Pearson Education Australia “The Retention Bonus? Time,” S. Greenhouse, The New York

Times(January 8, 2011), pp. B1, B7 “The Yawning of a New Era,” M. V. Rafter, Workforce Management

(December 2010), pp. 3–4 “Deutsche Says It Does More with Less,” M. Turner, Financial News

(June 2, 2011), efinancialnews.com David J. Abramis (1994) Relationship Of Job Stressors To Job

Performance: Linear Or An Inverted-u? Psychological Reports: Volume 75, Issue , Pp. 547-558

Mei-yung Leung, Yee-Shan Chan, Paul Olomolaiye. (2008) Impact of Stress on the Performance of Construction Project Managers. Journal of Construction Engineering and Management 134:8, 644-652

7th April 2014 Seminar 7b: Work Stress 26

Seminar 7b

Group 13

Stuart Gows11100919