word of mouth workshop by arik abel at ncprsa

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aphics are the constellations of today.” via @arikabel @ncprsa #womw Clever Tweet Opp #1 Word of Mouth Workshop “It’s not what you say, but how you say it, that counts.” via @arikabel @ncprsa

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2011 NCPRSA PR & Marketing Seminar presentation by Arik Abel, vice president, digital services for French West Vaughan.

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Page 1: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Word of Mouth Workshop

“It’s not what you say, but

how you say it, that counts.”

via @arikabel @ncprsa

Page 2: Word of Mouth Workshop by Arik Abel at NCPRSA
Page 3: Word of Mouth Workshop by Arik Abel at NCPRSA

Pictographs in caves, pyramids

Page 4: Word of Mouth Workshop by Arik Abel at NCPRSA

Infographics of today

Page 5: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Tweet Opp #1

“#Infographics are like the constellations of

word of mouth.” via @arikabel @ncprsa

Page 6: Word of Mouth Workshop by Arik Abel at NCPRSA

5 second movies

5 steps to…

5 ways to…

5 reasons for….

Page 7: Word of Mouth Workshop by Arik Abel at NCPRSA

5 steps to…

5 ways to…

5 reasons for….

Page 8: Word of Mouth Workshop by Arik Abel at NCPRSA

5 steps to…

5 reasons for….

Page 9: Word of Mouth Workshop by Arik Abel at NCPRSA

So and so versus…

Why you shouldn’t….

What you need to know about…

What happened to…

Page 10: Word of Mouth Workshop by Arik Abel at NCPRSA

Why you shouldn’t….

What you need to know about…

What happened to…

Page 11: Word of Mouth Workshop by Arik Abel at NCPRSA

Why you shouldn’t….

What happened to…

Page 12: Word of Mouth Workshop by Arik Abel at NCPRSA
Page 13: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Tweet Opp #2

“People follow patterns. It’s our job to find them.”

Via @arikabel @ncprsa

Page 14: Word of Mouth Workshop by Arik Abel at NCPRSA

My Word of Mouth Bible

Page 15: Word of Mouth Workshop by Arik Abel at NCPRSA

My Other Word of Mouth Bible

Page 16: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Tweet Opp #3

“People like it when you put words in their mouth (Or take them out).”

via @arikabel @ncprsa

Page 17: Word of Mouth Workshop by Arik Abel at NCPRSA

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Page 18: Word of Mouth Workshop by Arik Abel at NCPRSA

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Page 19: Word of Mouth Workshop by Arik Abel at NCPRSA

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Page 20: Word of Mouth Workshop by Arik Abel at NCPRSA

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Page 21: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Tweet Opp #4

“If it doesn’t fit into the conversation,

you shouldn’t say it.” via @arikabel @ncprsa

Page 22: Word of Mouth Workshop by Arik Abel at NCPRSA

There’s an inverse to this, too.

Page 23: Word of Mouth Workshop by Arik Abel at NCPRSA
Page 24: Word of Mouth Workshop by Arik Abel at NCPRSA

Examples of search patterns

Page 25: Word of Mouth Workshop by Arik Abel at NCPRSA

“Infographics are the constellations of today.” via @arikabel @ncprsa #womworkshop

Clever Tweet Opp #1Tweet Opp #5

“If you can’t find something on

Google, does it really exist?”

via @arikabel @ncprsa

Page 26: Word of Mouth Workshop by Arik Abel at NCPRSA
Page 27: Word of Mouth Workshop by Arik Abel at NCPRSA

How we find info

+ how we process info

+ how we share info

= Word of Mouth

Page 28: Word of Mouth Workshop by Arik Abel at NCPRSA

What should you do next?

1.Look for the formula behind everything

2.When you know what you want to say, find the pattern that works

3.Think about how people will find it, AND how they will share it

4.Make it part of everything you do