wolfgang müller pietralla latest developents ind the mobility industry road-world tourism forum luc
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World Tourism Forum 2009TRANSCRIPT
Latest developments in the mobility industryRoad
23.04.2009
Wolfgang Müller-PietrallaHead of Future AffairsVolkswagen Group Research
20XX
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Complex and dynamic developments in society, environs, technology and politics.
Tough environment: More obstacles on the road
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Moments of awareness: Crisis, accidents, disasters
“When systems fail we become temporarily conscious of the extraordinary force and power of design, and the effects that it generates. Every accident provides a brief moment of awareness of real life, what is actually happening, and our dependence on the underlying systems of design.” (Massive Change, Bruce Mau)
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Underlying systems
Quelle: Raskin ert al, 2002
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Back Casting: From the future to the present
Forecast Foresight
TranslationMarket research
Innovation
Scenarios&
Visions
Future research
2009
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I 4
2015 t2009
General conditionsSociety/ Environment
Cycle planMarkets/ Products
Innovation managementInnovation/ Features
Research ProjectsTechnologies
Resources
PICTURE & VISION OF THE FUTURE
T1 T2 T4
T3
T6
T5
I 1 I 2
I 3
P1 P2 P3
P4
G1 G2
Investment / FinancesSupply Chain
Job profile
Road mapping as a strategic tool
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t
Picture of the futureScenarios: possible, probable, desirable
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Our approach: World Scenario Check
STEEP FACTORSSocietyTechnologyEconomyEcologyPolitics
Analysis of:220 Future Reports
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Drivers of Change: Key Factors from the WSC 2030
1. Classes in society and social structure: increase in inequality
2. Population dynamics: low mortality and birth rates = demographic shift, 9bil. 2050
3. Technological development: information and communication, nano, bio, info, cogno
4. Climate change and biodiversity: unexpected dynamics, irreversible
5. Energy supply: fossil fuels in the mid-term, regenerative in the long-term
6. Availability and price of resources: uncertain and unpredictable
7. Environmental and traffic policies: stringent regulations
8. Urbanisation: progressing, increased need for infrastructure and new concepts
9. Mobility and mobility infrastructure: on the rise, Car2X concepts
10. Information society: web 3.0, anytime, anywhere, anydata
11.Vehicle technology: conventional and alternative drivetrains, low- and zero emission
12.Corporate Social Responsibility: going beyond legal standards, sustainable reporting
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Travelers got and are getting…
In Touch with changing Travelers: Clear developments already visible, partially linked
Source: Arthur D. Little, Statistisches Bundesamt, F.U.R Reiseanalyse/RA 2007, Official Airline Guide (OAG), UNWTO, IPK International, CN, GfK
Travelers form Asia are showing highest growth rates: >10% p.a.
5 5
2
8
4 4
87,7910,2 8
6
World Europe Asia/Pacific
America Africa MiddleEast
2006/ 2005
2007/ 2006
The share of the over 60 year olds has been rising constantly within the last 5 year.
… older 1
17% 20% 19% 20% 21% 22% 26% 29% 35% 37%
1960 1980 2000 2020 204060 years and older
… more hybrid
Constant rise of the LC flights, as well as changes in travel expenses
2
100
1996 2000 2006
223
11879
Travels over 3.000€ ø travels expenses Travels under 500€
4%
22%
2001 2007
Share of the LCC traffic on the overall traffic in Europe
Changes in travelexpenses
Rising share of travelers, which are reading up on travels online and booking online.
… more digital 3
15%
27%
39%
9%
33%
19%15%
4%
2001 2003 2005 2007Information Booking
… more individual
Decreasing share of packaged tours
5
28%20%
33% 32% 29%
2004 2005 2006 2007 2020
… more ecologically aware
Ecological aspects have an increasing impact on purchase decision
6
15% 13%8%
19%
Going lessby car
Going lessby plane
Preferring regional
destinations
Generally less
vacation trips
… more Asiatic 4
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Recommendation
Kaufentscheidungzunehmend auf user-generated-content basierend, Erlebnisberichte
Virtualization
Erlebnisse in derOnlinewelt, Virtual Reality als Substitut für Reisen?
Sustainability
Verantwortungs-bewusstgetroffene Kaufentschei-dungen
Individuality
MaßgeschneiderteProdukte, individu-elleProzesse – fürEinzelpersonen & Kundensegmente
Learning
Überall und immer lernen
Convenience
Steigende Service-erwartung vor und während der Reise
Home-Holidays
AbnehmendeReiseintensität in gesättigten Märkten
Hybrid-Offers
Situationsabhängig, heterogene Kunden-anforderungen
Extreme Experiences
Vom Materialismus zumAktivismus: "Höher, schneller, weiter,… "
Luxury
Steigendes An-spruchsverhalten, Exklusivität, stärkereDifferenzierung
Cosmo-politics
Die Welt wächst zu-sammen. Relativierungvon Distanzen
Community
Vernetzung mitGleichgesinnten
Body Upgrades
– Medizin Tourismus– Wellness– Spirituelle
Selbstfindung
Always Online
Vernetzung rund um die Uhr auf der ganzen Welt. "Kleiner, schneller, besser,… "
Relaxation
Entspannung und Ruheals Gegenpol zumhektischen Alltag
The „Traveler 2020“ is characterized by high and changing demands – indications already visible
1
2
3
4
5
6
7
8
9
10
12
13
1411
15 Trends "Traveler 2020"
15
Source: Arthur D. Little
Relaxation and calmness as antipoleto stressful daily life
Connection 24h, all around the world.„Smaller, faster, better,...“
- Medical Tourism- Wellness- Spiritual Self-Discovery
Growing service expectations before and during traveling
Responsible purchase decisions
Connection with like-minded people
The world is growing together. Relativisationof distances
Rising demanding-attitude, exclusivity, stronger differentiation
Learning anytime and anywhere
Online experiences, virtual reality as replacement of traveling?
From materialism to activism: „Higher, faster, wider,...“
Situational, heterogeneous customer requirements
Decreasing travel-intensity in saturated markets
Customized products, individual processes: for customer segments & individuals
Purchase decision increasingly based on user-generated-based quality reports.
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Hybrid Customers with Highly Dynamic Personalities
Bildquelle: Corbis
Traveling - diversified
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9 brands, 178 models,6.3 Million automobils 2008
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EnginesCity and intercity
Special purpose Network and services
Intercity and coach
Haulage Construction Distribution
Product Portfolio SCANIA
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Volkswagen’s Powertrain- and Fuel StrategyOur cars use the whole range of available energy sources
Oil
Natural Gas
Gasoline / CNG
SynFuel
SunFuel®
Diesel Fuel
Renewable Electricity BatteryE-Drive
Fuel CellE-Drive
Hydrogen(Renewable)
TSI®
Hybrid
TDI®
DSG®
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Golf Twindrive: Downsizing and Hybrid Technologies for maximum efficiency
Starting with plug-in hybrid vehicles and then building on this to develop purely electric cars is the right approach.(Dr. M. Penth, Heidelberg Institut for Energy and Environmental Research)
12,7% 2020(Source Center for Automotive Research)
Research for the future
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Essence Customer Timing Blockbusters Code
Cornerstones of Innovation
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Car2X Mixed realities
Accident-free driving Custom-made cars
Driving ideas: Future innovations
Bio fuel car
TwinDrive
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THE CONNECTED CAR?yes, in a Connected World
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THE CITY CAR?no, but a variety of specific car and mobility concepts
Interieur Motives Design Award Interieur Motives Design Award
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Source: Kenworthy, Jeff; Newman, Peter (2007): Greening Urban Transportation. In: Worldwatch Institute (Hg.): State of the World 2007. Our urban future. A Worldwatch Institute report on progress toward a sustainable society. Washington: Earthscan, pp. 66–85
Public-transport systems which are
quicker than the remaining road traffic
Lively centers along transport corridors
Good infrastructure for pedestrians and
bicyclists
Services and connections for
seamless mobility
Financing of public transport and transport infrastructure through
different charges
Continuous optimization of vehicle
technology
scope of duties: OEMscope of duties: state and city
A question of balance: Engineering of livable cities
Core elements of urban traffic planning
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close-up range radar
ultrasound
rear-camera
interior sensors
video camera
distant radar
multibeamlaser
THE ACCIDENT FREE CAR?perceiving better than humans
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FULLY AUTOMATIC CARS?first not, but with intelligent co-pilot and butler features
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ALTENAUTO?no, but age-based innovations for silver-agers
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THE FULLY ELECTRIC VEHICLE: definitely an alternative!
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Challenges Electric Vehicles: lifetime, costs, safety and range
Weight for 100 km in kg Gas Battery3 kg for 100 km <200 kg for 100 km
Range in Km for 1min refueling Gas Battery800 km in 1 min. 1 km in 1 min.
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From vision to reality: www.volkswagen2028.com
Volkswagen 2028.Our idea of the automotive future.
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Autonomous driving:the autopilot
Navigation 2028:your digital companion
Mobile devices: wirelesscommunication inside the vehicle
Flexible interiors:the car as a natural habitat
A car for the whole family:Take a minute to consider how much time you spend in your car – and what else you might do with that time. We consider it quite often. Here's our vision of quality time while on the move.
Volkswagen 2028 – „Room“ – When cars and homes converge
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Interview with experts – Mobility
Prof. John UrryMobility and Sociology ResearchUniversity of Lancaster
”In my study ’After the car‘ I look at a whole variety of innovationswhich would produce a different sort of personal vehicle system. Itwould be based on battery-fuelled cars, smaller cars, cars builtfrom lightweight materials, and a replacement of the concept of ownership by the concept of access.““Lots of the processes you have got listed here are exactly the ones I think could well produce what I call a de-mobilisation of the world.”
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“Now that we can do anything, what will we do?”
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“If I’d asked them what they wanted, they would have said – a faster horse.” Henry Ford
OUR responsibility is to think BEYOND