withdrawal/closure form - old mutual wealth · withdrawal/closure form ... – you may incur...

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1 of 8 WITHDRAWAL/CLOSURE FORM Please read the accompanying Questions and Answers document; it will help you complete this form and clarify whether any additional documents are needed (for example proof of identification). Provided we have received everything we need at our Head Office before 10am, transactions will be based on the prices on the following working day. We normally pay proceeds within 5 working days of receiving your instruction (excluding the time it takes for the payment to reach your bank). Complete the details in each applicable section carefully; we cannot be held responsible for any consequences if they are incorrect. Errors or omissions by you or your financial adviser will not be corrected retrospectively. If, in our view, your instruction is not clear, we will be unable to proceed until we have contacted you for clarification and this could delay your withdrawal/closure. NOTE ! Before you complete this form, it is important that you understand the following: – You may incur ‘early encashment charges’ – more information is in the accompanying ‘Questions and Answers’ document – If your plan or bond has additional life cover or critical illness cover we make a charge for providing the cover on the 15th of each month. If your withdrawal has not taken place before the 15th we will make a charge which will reduce the value of your plan/bond. – If you have a CAB, EAB, HIB, SDB or SIB and there is less than £501 left in your bond after we have deducted your withdrawal amount, we will pay you the entire value and close your bond. – Any additional life cover on a bond could be reduced as a result of a withdrawal. – There are tax implications when making withdrawals There are two ways to make a withdrawal from a life assurance plan/bond: FULL surrender of INDIVIDUAL policies PARTIAL surrender from ALL policies and there are different tax implications depending on the method you choose. The following websites contain guidance from HMRC: www.hmrc.gov.uk/manuals/iptm/IPTM3510.htm www.hmrc.gov.uk/manuals/iptm/IPTM3560.htm WE CANNOT ADVISE YOU WHICH METHOD IS BEST FOR YOUR PERSONAL CIRCUMSTANCES. HMRC rules do not permit us to amend the basis on which a withdrawal was completed if the tax consequences were not what you expected. Whatever the reason for selling your investment(s), we strongly recommend that you consult your financial adviser before you do so. Your adviser will be able to explain your options, help you decide the most suitable route and advise you about any tax implications. WITH THIS FORM YOU CAN*: close your bond/plan .....................................................................................................................................................section 3 make a withdrawal by selling individual numbered policies ...............................................................................................section 4Ai) raise a specific sum of money by selling individual policies ...............................................................................................section 4Aii) raise a specific sum of money by selling proportionally across all policies ..........................................................................section 4B * the options available will depend on the product you have It can be used for the following: Capital Accumulation Plan (CAP) The Skandia Plan (TSP) Maximum Investment Plan (MIP) Personal Protection Plan (PPP) Skandia Endowment Plan (SEP) Skandia Lifetime Plan (SLP) Investment Bonds (SIB, CAB, SDB, HIB, EAB, APB, CIB*, FIB) It cannot be used for: • any product that is not listed above • regular income withdrawals, for which you will need our ‘automatic withdrawal authority’ form. *CIB is the Capital Investment Bond, not the Collective Investment Bond, for which there is a separate form.

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Page 1: WITHDRAWAL/CLOSURE FORM - Old Mutual Wealth · WITHDRAWAL/CLOSURE FORM ... – You may incur ‘early encashment charges ... authorise and request Old Mutual Wealth to carry out the

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WITHDRAWAL/CLOSURE FORM

• PleasereadtheaccompanyingQuestionsandAnswersdocument;itwillhelpyoucompletethisformandclarifywhetheranyadditionaldocumentsareneeded(forexampleproofofidentification).

• ProvidedwehavereceivedeverythingweneedatourHeadOfficebefore10am,transactionswillbebasedonthepricesonthefollowingworkingday.

• Wenormallypayproceedswithin5workingdaysofreceivingyourinstruction(excludingthetimeittakesforthepaymenttoreachyourbank).

• Completethedetailsineachapplicablesectioncarefully;wecannotbeheldresponsibleforanyconsequencesiftheyareincorrect.Errorsoromissionsbyyouoryourfinancialadviserwillnotbecorrectedretrospectively.

• If, in our view, your instruction is not clear, we will be unable to proceed until we have contacted you for clarification and this could delay your withdrawal/closure.

NOTE

! Before you complete this form, it is important that you understand the following:

–Youmayincur‘early encashment charges’–moreinformationisintheaccompanying‘QuestionsandAnswers’document

–Ifyourplanorbondhasadditionallifecoverorcriticalillnesscoverwemakeachargeforprovidingthecoveronthe15thofeachmonth.Ifyourwithdrawalhasnottakenplacebeforethe15thwewillmakeachargewhichwillreducethevalueofyourplan/bond.

–IfyouhaveaCAB,EAB,HIB,SDBorSIBandthereislessthan£501leftinyourbondafterwehavedeductedyourwithdrawalamount,wewillpayyoutheentirevalueandcloseyourbond.

–Anyadditional life cover on a bond could be reducedasaresultofawithdrawal.

–Therearetax implications whenmakingwithdrawals

• Therearetwowaystomakeawithdrawalfromalifeassuranceplan/bond:

– FULL surrender of INDIVIDUALpolicies

– PARTIAL surrender fromALLpolicies

andtherearedifferent tax implications dependingonthemethodyouchoose.

ThefollowingwebsitescontainguidancefromHMRC:www.hmrc.gov.uk/manuals/iptm/IPTM3510.htm www.hmrc.gov.uk/manuals/iptm/IPTM3560.htm

• WE CANNOT ADVISE YOU WHICH METHOD IS BEST FOR YOUR PERSONAL CIRCUMSTANCES.

• HMRCrulesdonotpermitustoamendthebasisonwhichawithdrawalwascompletedifthetaxconsequenceswerenotwhatyouexpected.

Whateverthereasonforsellingyourinvestment(s),westronglyrecommendthatyouconsult your financial adviserbeforeyoudoso.

Youradviserwillbeabletoexplainyouroptions,helpyoudecidethemostsuitablerouteandadviseyouaboutanytaximplications.

WITH THIS FORM YOU CAN*:

• closeyourbond/plan.....................................................................................................................................................section 3

• makeawithdrawalbysellingindividualnumberedpolicies...............................................................................................section 4Ai)

• raiseaspecificsumofmoneybysellingindividualpolicies...............................................................................................section 4Aii)

• raiseaspecificsumofmoneybysellingproportionallyacrossallpolicies..........................................................................section 4B

*theoptionsavailablewilldependontheproductyouhave

It can be used for the following:

CapitalAccumulationPlan(CAP) TheSkandiaPlan(TSP)

MaximumInvestmentPlan(MIP) PersonalProtectionPlan(PPP)

SkandiaEndowmentPlan(SEP) SkandiaLifetimePlan(SLP)

InvestmentBonds(SIB,CAB,SDB,HIB,EAB,APB,CIB*,FIB)

It cannot be used for:•anyproductthatisnotlistedabove•regularincomewithdrawals,forwhichyouwillneedour‘automaticwithdrawalauthority’form.*CIBistheCapitalInvestmentBond,nottheCollectiveInvestmentBond,forwhichthereisaseparateform.

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NoYes

Fullname(s)of policyholder/trust

Bond/Plannumber (Pleasecompletethenumbercarefullybecausewecannotbeheldresponsibleforanyconsequencesifitisincorrect)

1 BOND/PLAN DETAILS

(Ifyouraddresshaschangedwithinthelast12months,orisdifferentfromtheonewehaveonourrecords,we will need proof of your new address,forinstancearecentoriginalbillshowingthenewaddress,egphone,electricity,gas,wateretcbutnotamobilephonebill.)

AtOldMutualWealth,wearekeentoimproveourproductsandservicesandwevalueyourfeedback.Wewouldbegratefulifyoucouldtake afewmomentstoanswerthequestionsbelowtohelpusunderstandyourdecisiontosellyourOldMutualWealthinvestment.

Q1 Didyouseekadvicefromaprofessionalfinancialadviserbeforedecidingtosell?(tick)

Q2 Whatisthemainreasonfordecidingtosellyourinvestment?Pleasetickoneofthefollowing Poorfundperformance Customerserviceexperience

Premium/chargestoohighornotasexpected Toinvestinadifferentproduct

Moneyrequiredforanotherpurpose Nospecificreason

Q3 Ifyouaregoingtousethemoneyfromthissaletoinvestinanotherproduct,isit:(tick)

•anOldMutualWealthproduct?

•anothercompany’sproduct?

Itwouldhelpusifyoustatethenameofthecompanyhere

Addressofpolicyholder/trust

Postcode

Fullnamesofotherpolicyholders(if applicable)

2.

3.

4.

(egSIB001234567)

REASONS FOR SELLING (completion of this section is optional)

Pleasetick/completethisformusingBLOCKCAPITALSandblueorblackink

Tickbelowtoindicatewhomweshouldcontactifwehaveanyqueriesaboutyourinstruction:

Iftheaddressgivenaboveisacorrespondenceaddressforthebond/plan,tickhere

Telephonenumber

uWewillnotshareyourcontactinformationwithotherparties;itisjustforourreference

Emailaddress

My/Ourfinancialadviser OR Me/Ususingthecontactdetailsshownabove

2 DETAILS OF ASSIGNEE (ifapplicable)

Assignee’sfullname

Pleasegivethedetailsoftheassignee-thismeansanyonetowhomtheownershipoftheinvestmenthasbeentransferred(assigned)orwithwhomthepolicyscheduleshavebeenplacedorareotherwiseregardedassecurity(egabank).The authority in Section 7 must then be completed by the assignee.

Assignee’saddress

Postcode

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

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3 TO CLOSE YOUR BOND/PLAN

YOU MUST COMPLETE SECTION 3 OR 4

Tickheretosurrender(sell)yourENTIREbond/planu speaktoyourfinancialadviseraboutpossibletaxconsequences NOWGOTOSECTION5

4 TO MAKE A WITHDRAWAL

• Therearedifferenttaximplicationsdependingonthemethodyouchoosebelow.

• Theremaybeearlyencashmentcharges.

• Theminimumwithdrawalpaymentis£50.

• Theminimumvaluetobekeptinabond/plantokeepitopen,afterawithdrawalismade,is£501.

NOTE

Nowgotosection5

Nowgotosection5

SELECT THE METHOD FOR WITHDRAWAL

FULL SURRENDER OF INDIVIDUAL POLICIES

CompleteONEofthefollowingthreeoptions

PARTIAL SURRENDER FROM ALL POLICIES

u notavailableforTSPortheSLP

u forMIPsthisoptionisonlyavailableatthereviewdate andprovidedpremiumshavebeenpaid

OR

(A)

(Ai)

(B)

Iwanttosellthefollowingindividualpolicies:

u statethepolicynumbers,eg1-20

Iwanttowithdraw:

bysellingfromeachpolicy,proportionallyacrossthefundswithinthepolicies.

Ifyouaretakingmorethan10%ofthetotalcontributionsintothebondandyourbondhasadditionallifecoverwecan:

•reducethecoverbythesameproportionasyouarereducingthebondvalue

•leavethecoveratthecurrentlevel

•reducethecoverbyadifferentamount–pleasecontactusforaprojectionon08001712626

Iwouldliketoreducemylifecoverby thesameproportionasthefundvalue

Ihaveseenaprojectionandwouldliketoreducemycoverto:

£

u Ifyoudonotcompleteeitherboxwewillleavethecoveratthecurrentlevel.

OR

Iwanttosellindividualpoliciestowithdraw:

u Wewillcalculatethenumberofpoliciestoselltoraiseat leastthissum,basedonthelastknownpricesforyourfunds.Ifthesalepricesarethenhigheronthedaywesellthepolicies,itcouldmeanthatyoureceivemorethanrequested;however,ifthepricesareloweronthatday,itcouldmeanthatyoureceivelessthanrequested.

However,ifyouwantustoraisethe EXACTAMOUNTshown,tickhere (thisoptionisnotavailableforMIPs)

u Wewillthencalculatethenumberofpoliciestoselland,ifthesaleofthepoliciesdoesnotraisethesumrequired,wewillmeettheshortfallbysellingfromeachremainingpolicy(proportionallyacrossthefundswithinthepolicies).

Nowgotosection5

£

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

(Aii)

£

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5 PAYEE DETAILS

Completethissectiontotelluswhomtopay(seetheaccompanyingQuestionsandAnswersforguidance).Wewillassumeoptioni)ifyoudonotstateotherwise. u Ifthereismorethanonepayee,pleaseindicatehowtheproceedsaretobesplit(eitherasapercentageofthetotalproceedsorasamonetaryamount).

(i)Paythepolicyholder(s) u thisincludespaymenttotrusteesasawholeandpensionschemetrustees % OR £

(ii)Payabeneficiary

• Beneficiariesmustbeatleast18yearsold.

• Ifpaymentistobemadetomorethantwobeneficiaries,pleaseprovidethesamedetailsfor eachadditionalbeneficiarybyusingcopiesofthispage;additionalpagesmustbesignedbythosesigninginsection7.

• Pleaseencloseproof of each beneficiary’s identification,asoutlinedinthechecklistonpage6.

% OR £

1Beneficiary’sfullname

% OR £

2Beneficiary’sfullname

Beneficiary’saddress

Beneficiary’sdateofbirth

/ /

(iii)Paythefollowingfinancialinstitution,financialadviserorsolicitor u paymentwillbemadeintothepayee’sClientMoneyAccount

% OR £

Payee’saddress

Payee’sname

(iv)InvesttheproceedsinthefollowingOldMutualWealthproduct

• Submityourapplicationfortheproductatthesametimeasthisinstruction.

• Ifyouareinvestinginmorethantwoproducts,pleaseprovidethesameinformationforeachadditionaloneonacopyofthispage;additionalpagesmustbesignedbythosesigninginsection7.

% OR £

% OR £

Productname

1

2

Productnumber/applicationreferenceu ifknown

Beneficiary’saddress

Postcode

Beneficiary’sdateofbirth

/ /

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

Postcode

Postcode

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7 AUTHORITY AND SIGNATURE(S)

Thedeclarationandpersonaldatastatementaremadebyeachpersonauthorisingthewithdrawal/closure.Ihereby:(a) authoriseandrequestOldMutualWealthtocarryouttheinstructionsdetailedonthisform(b) confirmthatyouhavebroughttomyattentiontheimportanceofreadingtheaccompanying‘QuestionsandAnswers’beforecompletingtheform(c) (ifnotatrustee)confirmthatIamentitledtothelegalandbeneficialinterestintheinvestmentstobesold

(ifatrustee)confirmthatnonoticeofassignmentormortgageaffectinganybeneficialinteresthasbeenreceivedbythetrustees(d) confirmthatthereisnobankruptcyorderagainstthepolicyholderorbeneficiary(ifapplicable)(e) confirmthatthepolicyholder,orbeneficiary(ifapplicable),isnotanundischargedbankruptand/ornotdeemedtobeinsolventinaccordance

withthemeaningoftheInsolvencyAct1986orEnterpriseAct2002(f) (ifpaymentisbeingmadetoabeneficiary)confirmthatthebeneficiaryisentitledtoreceivepaymentunderthetermsofthetrust(g) confirmthatpaymenttothepayeeinsection4willdischargeOldMutualWealthfromallliabilitiesandclaimsarisingfromthistransaction(h) acceptthattheinstructionsinthisformwillbecarriedoutundertheTermsandConditionsofthebond/plan.i) Your personal information–IcanconfirmthatIhavebeenshownandhavereadtheprivacynotice.

Fortrustinvestments,ifthetrusteessigningthisformdifferfromthosewehaveonourrecords,wewillneedtoseealltrustdocumentsshowingthetrusteechangesbeforewecarryouttherequest.Thedocumentscanbetheoriginals,orcopiescertifiedastruecopies,forexamplebyyourfinancialadviserorasolicitor.

NOTE

1. Signature Date(dd/mm/yyyy)

Printfullname Capacityu egpolicyholder,trustee,signatory,attorney,assignee

/ /

6 PAYEE’S BANK DETAILS

If you selected options i), ii) or iii) in section 5, please complete this section with the payee’s bank details.

Bankorbuildingsocietynameandaddressu mustbeintheUK

u ifthereismorethanonepayee,pleaseusecopiesofthispagetoprovidetheirbankdetails;additionalpagesmustbesignedbythosesigninginsection7.

Postcode

Branchsortcode

– –

Nameofbank/buildingsocietyaccountholderu thepayee

Buildingsocietyrollnumberu ifapplicableBank/Buildingsocietyaccountnumber

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

continued

2 0

• Ifwearepayingpolicyholders,trusteesorbeneficiaries,wewillneedtoseeproof of the bank account ownership,* ifnotalreadyprovided.

• Wewillonlysendachequeinexceptionalcircumstances;seeQ3intheaccompanyingQuestionsandAnswers.

NOTE

Tick as applicable Ihavepreviouslyprovidedproofofownershipofthisbankaccount

Iencloseproofofownershipofthisbankaccount

* TheQuestionsandAnswersdocumentexplainswhatwecanacceptasproofofownership–seeQ4.

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CHECKLIST

Beforeyousendusthisform,makesureyouhave:

readtheaccompanyingQuestionsandAnswers

completedallapplicablesectionsintheform

signedtheforminsection7andanyadditionalpagestosupportsections5and6

includedanyadditionaldocumentsrequired(seeQ4intheaccompanyingQuestionsandAnswers),forexample: •Proofofyourresidentialaddressifithaschangedwithinthelast12monthsoritisdifferentfromtheaddresswehaveonourrecords. •Proofofidentificationforallbond/planholdersandanypartieslinkedtotheinvestment(egattorneys,trusteesortrustbeneficiarieswhoare

receivingpayment). •Proofofbankaccountownership. •Trustdocuments.

Once completed, please send the form and any necessary documents to us at the address below – when we have carried out your instructions, we will send you details of the transactions including the value of the proceeds.

Old Mutual WealthHead OfficeOld Mutual HousePortland TerraceSouthamptonSO14 7AY

www.oldmutualwealth.co.ukCallsmaybemonitoredandrecordedfortrainingpurposesandtoavoidmisunderstandings.OldMutualWealthLifeAssuranceLimitedisregisteredinEngland&Walesundernumber1363932.RegisteredOfficeatOldMutualHouse,PortlandTerrace,SouthamptonSO147EJ,UnitedKingdom.AuthorisedbythePrudentialRegulationAuthorityandregulatedbytheFinancialConductAuthorityandthePrudentialRegulationAuthority.FinancialServicesregisternumber110462.VATnumber386130159.WhenprintedbyOldMutualthisitemisproducedonamixedgradematerial,whichusesacombinationofrecycledwoodorpaperfibrefromcontrolledsourcesandvirginfibresourcedfromwell-managed,sustainableforests.

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

3. Signature Date(dd/mm/yyyy)

Printfullname Capacityu egpolicyholder,trustee,signatory,attorney,assignee

/ /

4. Signature Date(dd/mm/yyyy)

Printfullname Capacityu egpolicyholder,trustee,signatory,attorney,assignee

/ /

7 AUTHORITY AND SIGNATURE(S) (CONTINUED)

2 0

2 0

2. Signature Date(dd/mm/yyyy)

Printfullname Capacityu egpolicyholder,trustee,signatory,attorney,assignee

/ / 2 0

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WITHDRAWAL/CLOSURE FORMQUESTIONS AND ANSWERS

These are for you to keep; please read them before completing and sending your instruction to us.

1. Are there any tax implications if I make a withdrawal?

! Yes – the information below is also on page 1 of the form but it is important that you understand it:

•Therearetwowaystomakeawithdrawalfromalifeassuranceplan/bond:

- FULL surrender ofindividualpolicies

- PARTIAL surrender fromallpolicies

andtherearedifferent tax implicationsdependingonthemethodyouchoose.

ThefollowingwebsitescontainguidancefromHMRC:www.hmrc.gov.uk/manuals/iptm/IPTM3510.htm www.hmrc.gov.uk/manuals/iptm/IPTM3560.htm

• WECANNOTADVISEYOUWHICHMETHODISBESTFORYOURPERSONALCIRCUMSTANCES.

• HMRCrulesdonotpermitustoamendthebasisonwhichawithdrawalwascompletedifthetaxconsequenceswerenotwhatyouexpected.

Westronglyrecommendthatyouconsult your financial adviserbeforemakingadecisiontosurrenderfromyourbond.

2. Are there any early encashment charges? Notforthefollowingproducts:TSP,MIP,SEPandSLP. Forotherproductstherecouldbeearlyencashmentcharges;howevertheyvarybyproductandcandependonthelengthoftimeyouhaveheldthe

bond/plan.Detailswillbeinyourproducttermsandconditions.Ifyourequiremoreinformation,pleasecontactususingthedetailsshownininQ10.

3. How long does it take to receive my money? Wenormallyreleasethemoneywithinfiveworkingdaysofreceivinganacceptableinstruction(excludingthetimeittakesforthepaymenttoreach

thebank).PaymentswillbemadetoaUKbankaccount*usingBACS(Bankers’AutomatedClearingSystem),wherebythemoneyreachesthebankaccountthreetofiveworkingdaysafteritleavesus.

*Wewillsendachequeifweareunabletosendpaymenttothebankforanyreason.Chequeswillthenbepayabletoallbond/planholders/trusteesjointlyifweareunabletopaythenominatedpayee.

4. Do you require anything in addition to this form? • Proof of your residential addressifitisdifferentfromtheaddresswehaveonourrecords.Forexampleanoriginalhouseholdbilldated

withinthelastsixmonths(mobilephonebillsarenotacceptable) •Proof of identificationifnotalreadyprovidedbyyouoryourfinancialadviser,forallbond/planholdersandanypartieslinkedtothe

investment(egattorneys,trusteesortrustbeneficiarieswhoarereceivingpayment).Pleaseencloseeitherapassportoraphoto-carddrivinglicence–eithertheoriginaloracertifiedcopy*.

• Proof of the bank account ownershipIfthemoneyisgoingtothepolicyholder(s),trusteesorbeneficiaries.Theproofcanbeavoidedchequeoracertifiedtruecopy*ofyourbankaccountstatementdatedwithinthelastsixmonths.Ifyouhaveonlinebankaccountstatements,aprintedcopycertifiedbyyouradviserwillsuffice.

• For trust investments,ifthetrusteessigningtheformdifferfromthosewehaveonourrecords,wewillneedtoseealltrustdocumentsshowingthetrusteechangesbeforewecancarryouttherequest.

* Copies must be certified on each page in ink by a professional such as your financial adviser, solicitor, accountant, GP or bank manager (including the bank’s stamp).

5. What happens if there’s a problem with my request? If,inourview,yourinstructionisnotclear,wewillbeunabletoproceedandwewilltypicallycontactyouoryourfinancialadviser.Thismaymean

thatyourrequestwillbedelayed.

6. Are there any limits when withdrawing from my bond/plan? •Theminimumwithdrawalpaymentis£50. •Theminimumvaluetobekeptinabond/plantokeepitopenafterawithdrawalismadeis£501.

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

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www.oldmutualwealth.co.ukPleasebeawarethatcallsandelectroniccommunicationsmayberecordedformonitoring,regulatoryandtrainingpurposesandrecordsareavailableforatleastfiveyears.OldMutualWealthLifeAssuranceLimitedisregisteredinEngland&Walesundernumber1363932.RegisteredOfficeatOldMutualHouse,PortlandTerrace,SouthamptonSO147EJ,UnitedKingdom.AuthorisedbythePrudentialRegulationAuthorityandregulatedbytheFinancialConductAuthorityandthePrudentialRegulationAuthority.FinancialServicesregisternumber110462.VATnumber386130159.

SK5169/218-0351/May2018(HWithdrawal/Closureformnonpension)

GLOSSARY/DEFINITION OF TERMS

QUESTIONS AND ANSWERS continued

7. Who can be paid the proceeds? •You, the policy holder–thepayeewillordinarilybeyou,thepolicyholder;thisisthereforethefirstoptionshownontheform. •Trustees–paymentscanbemadetoatrustee(s)intoaUKbankaccountheldintheircapacityastrustee(egTrusteeoftheJohnSmithWill

Trust);thisisOptioni)ontheforminsection5.Ifthereisnotrusteebankaccount,pleasecontactus. •Beneficiary of a Trust–wecanpayabeneficiaryprovidedhe/sheisatleast18yearsoldandwehaveproofofthebeneficiary’sidentity.

PaymentswillonlybemadetoanaccountofaUKfinancialinstitutionheldinthenameofthebeneficiary. •A ‘Client Money Account’–wecanmakepaymenttoa‘clientmoneyaccount’ofafinancialinstitution,afinancialadviserorasolicitor

providedtheyareauthorisedtohandleclientmoney. •Payment to another Old Mutual Wealth Product–Ifyouwanttotransfertheproceedstoinvestinanotherofourproducts,youmust

submityourapplicationforthatproductatthesametimeasthewithdrawal/closureform.Therecouldberestrictionsconcerningthenameinwhichthenewproductisheld;youshouldthereforecheckwithyourfinancialadviserbeforechoosingthisoption.

Please note that we will refer to the name of the policy holder or beneficiary on any payments we make.

8. Who has to sign the form? • Allpolicyholdersincludingtrusteesand/orassignees(whereapplicable)mustsigntheform,aswellasanyadditionalpagessenttosupport

sections5and6.

9. What is required if the form is being signed by an attorney? •Theattorneymustadd‘asattorney’afterhis/hersignature. •WeneedtoseetheoriginalPowerofAttorney,ifnotalreadysenttous.Wecanalsoacceptacopyprovideditiscertifiedasatruecopyofthe

original,ininkoneachpagebyasolicitor. •Wealsoneedproofoftheattorney’sidentificationifnotalreadyprovided(fordetailsofwhatwecanacceptasproof,seeQ4).

10. What if I have more questions? Yourfinancialadvisershouldbeyourfirstpointofcontact.However,ifyouwouldliketospeaktous,pleasecallourCustomerContactCentreon

[email protected].

Someofthetermsweuseinthewithdrawal/closureformareexplainedbelow:

BACS Bankers’AutomatedClearingSystem.Thisisthemethodweordinarilyusetomakedirect,electronicpaymentstobanks.

Beneficialinterest Therighttobenefitfromacontractortrust.Abeneficiarywillhavebeneficialinterest,unlikeatrusteewhohasresponsibilitytoholdthepropertyintrust,butdoesnotbenefitfromit.

Beneficiary Anyonewhoisentitledtoreceiveassetsorprofitsfromproperty,forexampleanestate,atrust,oraninsurancepolicy.

ClientMoneyAccount AnaccountinwhichacompanyisauthorisedbytheFinancialConductAuthority(FCA)toreceiveorholdmoneyonbehalfofaclient.ThemoneyisthengovernedbyspecificrulesissuedbytheFCA.

Earlyencashmentcharges Chargesimposedforsellinginvestments.DetailswillbeintheKeyFeaturesDocumentandTerms&Conditionsfortheproduct.

EEA EuropeanEconomicArea.

Financialinstitution Anorganisationsuchasabank.

Policyholder Referencesto‘policyholder’inthewithdrawal/closureformmeanthebond/planholder.

Trustees Thosewhoareholdingpropertyintrustonbehalfofsomeoneelse.