with cyber criminals never far away, · emails or speaking on the phone puts them at risk of a...
TRANSCRIPT
Cyber Cover Sales Aid
With cyber criminals never far away,businesses need the right cover behind them
Enter now
Retirement Investments
Insurance Health
Contents
Overview
Our new approach to Cyber Cover
Our comprehensive core cover wording
Free Aviva Cyber Health Check
The impacts of a cyber breach to SMEs
Our rapid breach response strategy
Why choose Aviva Cyber Cover?
Cyber risks and tactics
Cyber criminals are smart. Our Cyber Cover is smarter
Businesses may not realise that something as simple as sending and receiving emails or speaking on the phone puts them at risk of a cyber breach.
46% of SMEs have been affected by a cyber breach in the last year1 – yet only 13.7% have cyber insurance to protect their businesses.2
As the accelerated pace of technological development and adoption is changing how we all do business, so too does the cyber threat evolve. And we’ve redesigned our Cyber Cover to stay one step ahead with the most comprehensive single package of insurance and the expert support our customers want.
1 Cyber Security Breaches Survey 2017 2 GlobalData Report UK Cyber Insurance 2017
Hacking and cyber attacks are part of the problem, but system failure and employee error can also have a damaging impact on businesses.
The cyber risks that businesses face
The threats
Hackers and cyber criminals
looking to cause damage or disruption
Suppliers including data centres or
outside providers that may have inadequate security
Employee error losing laptops, paper
files, or failing to spot a phishing attack
Malicious employees stealing data for a
competitive advantage, or selling it to criminals
Trojan +
Phishing +
Denial of service +
Spear phishing +
Ransomware +
Social engineering +
Tactics cyber criminals and hackers may use
Emails appearing to be from a known or trusted sender that cause recipients to reveal confidential information.
Tactics cyber criminals and hackers may use
Trojan +
Phishing +
Denial of service +
Spear phishing
Ransomware +
Social engineering +
Tactics cyber criminals and hackers may use
Trojan +
Phishing +
Denial of service
Spear phishing +
Ransomware +
Social engineering +
Blocking an authorised user’s access to a computer network.
Tactics cyber criminals and hackers may use
Trojan
Phishing +
Denial of service +
Spear phishing +
Ransomware +
Social engineering +
Malicious software that’s often disguised as legitimate software with the aim of giving cyber thieves or hackers access to the users’ systems.
Tactics cyber criminals and hackers may use
Trojan +
Phishing +
Denial of service +
Spear phishing +
Ransomware
Social engineering +
Malicious software that blocks access to a system until money is paid.
Tactics cyber criminals and hackers may use
Trojan +
Phishing
Denial of service +
Spear phishing +
Ransomware +
Social engineering +
Emails appearing to come from a reputable company that cause individuals to reveal personal information.
Tactics cyber criminals and hackers may use
Trojan +
Phishing +
Denial of service +
Spear phishing +
Ransomware +
Social engineering
Manipulating individuals to divulge confidential or personal information.
The impacts of a cyber breach to SMEs
Operational IT system failure and
loss of service
Intellectual property Loss of commercial and
confidential data
Legal and regulatory Notification costs,
regulatory fines and legal sanctions
Reputation Public relations costs
Financial Loss of revenue and funds
Our new approach to Cyber Cover
Prevent
Protect
Fix
Helping businesses assess where they are vulnerable and understand their level of risk
The most comprehensive single package of cover available
Rapid breach response with expert support
Find out more
Find out more
Find out more
Aviva Cyber Cover allows businesses to add the cyber cover they need to their underlying commercial combined policies. Not only does it mean that cover isn’t duplicated, it also means that any potential cover gaps are eliminated. With the option to include full Management Liability or Commercial Crime, it provides customers with a well-rounded level of cover for their business that helps to protect the areas where they are most vulnerable.
Simple, straightforward insurance
Management Liability Management Liability cover protects individuals (in the form of Directors and Officers’ Liability
cover) and companies (in the form of Employment Practices Liability and Corporate Legal Liability),
when claims are made against them.
Commercial Crime Commercial Crime protects businesses
against internal crime like theft, fraud or dishonesty by employees, and external
crime like theft, fraud or dishonesty by third parties (this cover is elective).
Free Aviva Cyber Health CheckWe’ve partnered with Silicon Valley company CYENCE, experts in identifying cyber risk, to create our Health Check.
It’s available at quote stage and helps businesses to assess any weaknesses and vulnerabilities in their website and business network.*
The information contained in the Health Check is all available in the public domain, so if CYENCE can spot weaknesses, then potential hackers can too.
Businesses can use this simple two-page report to help them strengthen any major IT weaknesses and protect their business against cyber threats.
*Health checks are subject to the business having a website. If not available, SMEs will receive a health check specific to their industry.
The most comprehensive coverOur Cyber Cover is now one of the most extensive single packages of cover out there, with core wording that includes Extortion and Cyber Crime. Plus, it comes at a competitive price.
The limits that are available are £25,000, £50,000, £100,000, £250,000, £500,000 and £1,000,000.
What’s more, the policy excess of £1,000 doesn’t apply to any expert guidance or advice from our cyber incident managers. And it only applies once, even if your incident triggers cover under more than one section, e.g. Data Breach and Liability.
First-party costs – protecting the organisation’s own assets Third-party costs – liabilities to third parties
Data breach
As a result of a security or system failure, be it personal or commercial data breaches held on computers, mobile devices, the cloud or via paper files.
External crime, including CEO fraud
We’ll provide cover for financial loss due to the theft of funds or digital assets as a result of a breach.
Theft of telecommunications services
We’ll provide cover for the costs of unauthorised telephone calls made following a breach of a customer’s network.
Network security
We’ll pay to defend and settle third-party claims in relation to negligent transmission of a virus or failure to prevent unauthorised access to systems that results in a denial of service.
Data privacy
We’ll pay to defend and settle third-party claims in relation to a customer failing to safeguard either personal or confidential commercial data.
Virus, hacking and denial of service
We’ll provide cover for the costs, repair or replacement following damage caused by a breach to a customer’s hardware, software, programmes or website.
Business interruption, including outsourced service providers
We’ll provide cover for loss of revenue, including possible reputational harm, in the event of a cyber incident.
Cyber extortion
We’ll provide cover for cyber extortion expenses, including any forensics and/or a ransom payment to recover from an extortion threat.
Payment card industry liability
We’ll pay the costs and penalties associated with a breach of payment card data security standard, such as investigation costs, issue of card replacements and fees.
Multimedia liability
We’ll pay the costs associated with the infringement of copyright or trademarks, or defamation of a third party via electronic communications.
Our rapid breach response strategySpeed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Minimisation of reputational damage +
Investigation +
Identification and restoration +
Immediate support +
Notification of affected individuals +
Liabilities +
Our rapid breach response strategy
Minimisation of reputational damage +
Investigation +
Identification and restoration +
Immediate support
Notification of affected individuals +
Liabilities +
A rapid response team is available through our 24/7 helpline number, to manage the breach from start to finish.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Our rapid breach response strategy
Minimisation of reputational damage +
Investigation +
Identification and restoration
Immediate support +
Notification of affected individuals +
Liabilities +
Expert forensics to identify the breach and contain and repair it – including data restoration.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Our rapid breach response strategy
Minimisation of reputational damage
Investigation +
Identification and restoration +
Immediate support +
Notification of affected individuals +
Liabilities +
Legal and PR consultancy to minimise the effect of the breach on the business’s reputation.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Our rapid breach response strategy
Minimisation of reputational damage +
Investigation +
Identification and restoration +
Immediate support +
Notification of affected individuals
Liabilities +
Data subject services, including costs, to notify those affected by the breach – including credit monitoring services.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Our rapid breach response strategy
Minimisation of reputational damage +
Investigation
Identification and restoration +
Immediate support +
Notification of affected individuals +
Liabilities +
Consultancy to prepare for any investigation into the breach by regulators.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Our rapid breach response strategy
Minimisation of reputational damage +
Investigation +
Identification and restoration +
Immediate support +
Notification of affected individuals +
Liabilities
Legal liability for compensation and costs due to a breach of personal or confidential commercial information.
Speed is of the essence when there’s a cyber breach. We’ve partnered with Crawford & Company, a global leader in claims and crisis management, to provide a 24/7 rapid response team to all our SMEs. And they’ve prepared for any eventuality – they can provide support in over 200 languages.
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?
If a risk fits our eligibility criteria, we can provide a quote without asking any additional questions – making us unique in the market.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Our new and improved cover comes with a range of benefits to take care of business.
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
We make cyber insurance simple – no long and complicated questions, just a simple Statement of Fact approach.
Free Cyber Health Check +
Retrospective cover +
No proposal forms
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Available at quote and renewal to help SMEs understand where they may be vulnerable and their level of risk.
Free Cyber Health Check
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Choosing multiple types of cyber insurance from different providers can make it difficult for businesses to identify gaps. We have one of the most comprehensive covers in a single package – and it comes at a competitive price.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
We know that cyber and data breaches are an ever-present risk for SME businesses that can go undetected for some time. Our customers can get extra peace of mind through this retrospective cover for third-party liability customers.
Free Cyber Health Check +
Retrospective cover
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Our customers have 24/7 access to all of the specialist help they need when a cyber breach occurs, to help them rectify and recover from it.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
We offer one overall limit of cover at different ranges based on a business’s needs (inner limit applies to Telecom Fraud and External Crime).
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Adding Cyber Cover to our underlying commercial combined policies means we can make sure that cover isn’t duplicated – and there’s the option to include full Management Liability or Commercial Crime.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
They will provide a quick response to any technical questions and quotation requests.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength +
Why choose Aviva Cyber Cover?Our new and improved cover comes with a range of benefits to take care of business.
Aviva has an A+ (stable) Standard & Poors rating, giving customers extra peace of mind when they buy our cover.
Free Cyber Health Check +
Retrospective cover +
No proposal forms +
No additional questions +
Extortion and Cyber Crime included +
Rapid breach response +
Simple and flexible product +
One insurance solution +
Access to cyber specialists +
Financial strength
Retirement Investments Insurance Health
Aviva Insurance Limited. Registered in Scotland Number 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
To find out more about our Cyber Cover, simply contact your usual commercial underwriter or Aviva sales manager.