winning with leadership 1

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    leadership!

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    about this

    lecture.

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    youll hear :

    The difference between

    management and leadership

    Ways to maximise people

    performance

    Ideas to create the cultureyou want

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    Ability to influence a group toward the

    achievement of goals

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    Seven traits seemed to differ

    leaders from non-leaders:

    ambition and energy

    desire to lead

    honesty and integrity

    self-confidence

    intelligence high self-monitoring

    knowledge

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    whats the differencebetween

    management

    andleadership?

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    managers maintain the status quo

    monitor situation allocate resources

    communicate targets

    measure the results

    feedback on the trends

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    leaders strategic thinkers

    look forward and create visions challenge

    motivate

    inspire

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    a leader's job is

    to rally people

    toward a

    better futuremarcus buckingham

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    why is

    leadership

    so important?

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    The surplus society has a surplus of

    similar companies, employing similarpeople, with similar educational backgrounds,

    working in similar jobs, coming up with

    similar ideas, producing similar things,with similar prices, warranties, and qualities.

    Jonas Ridderstrale and Kjel Nordstrom

    Authors, Funky Business

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    when people leave companies,

    they tend not to quit the company,they are more

    likely to have quit the boss.

    Ken Blanchard

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    The talented employee may join a

    company because of its charismaticleaders, its generous benefits, and its

    world-class training programs, but

    how long that employee stays and howproductive he is while he is there is

    determined by his relationship with

    his immediate supervisor"

    Research from thousands of employees

    Marcus Buckingham First Break All The Rules

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    Only 36% of employees trust senior

    management to communicateeffectively

    This drops to onl

    y26% of emplo

    yeeswith more than 15years experience

    Source: mercer hr consulting

    Only 53% felt their organisation did

    a good job of keeping employees

    informed

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    getting that vision thing

    Creating a clear picture of the future thatstimulates, excites and inspires

    Getting everyone to buy into it Ensuring that everyone understandswhats

    expected of them

    Turning it into meaningful goals and targets Celebrating successes

    Working On it consistently

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    what doesavision

    look like?

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    a vision

    Is not simply a set of financial figures

    Is not a business plan

    Is not a pie in the sky idea Is more than words in the MDs annual speech

    Is a picture of the future that we want

    Includes customers, people and finances

    Typically is a 2year / 1year / 6 month thing

    Is something for everyone to work towards

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    people tell

    us they

    need to

    know

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    How is this vision relevant to me?

    What specifically doyou want me to do?

    How will I be measured?

    What consequences will I face?

    What tools and support are available?

    Whats in it for me?How are we doing?

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    the leadersrole?

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    to help people

    answer these

    questions

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    value

    Your

    values

    idea

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    its not

    whatyou

    say

    its whatyou DO!

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    values can:

    define the fundamental character of a

    business

    help create the cultureyou want reduce game playing, politics and confusion

    provide guidance for acceptable and

    unacceptable behaviours

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    Harley Davidsons Values:Tell The Truth

    Be Fair

    Keep Your PromisesRespect The Individual

    Encourage Intellectual Curiosity

    Mutually Beneficial Relationships

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    feel that their managers behave in a way

    which is consistent with company values

    only

    Source: mercer hr consulting

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    feel that what their organisation says itvalues

    is consistent with what it actuallyrewards

    only

    Source: mercer hr consulting

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    TEAMWORK

    Offers support doesnt wait to be asked

    Strives to understand and contribute to

    departmental/team goals Recognises the implications of their actions/inactions on

    others

    Shows respect to the needs, feelings and views of others

    Promotes collective ownership across the business Encourages contributions from all team members

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    be a rolemodel

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    Theres

    no I in

    Team,

    but there

    is a Meif you

    lookhardenough

    David Brent

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    88% want to work hard and do

    their best

    50% worked just hard enough

    to avoid being fired!

    75% believe they could be

    significantly more productiveSource: Gallup

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    idea

    giveyour people a

    damn good listening to

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    The best

    engineerssometimes

    come inbodies

    that canttalk.nolan bushnell,

    founder of atari

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    ideasforaction.

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    set up feedback systems that suityour team,

    notyou Keep them in the loop

    Communicate

    Follow through

    Give them time to think

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    askyour team what do

    you want from me?

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    be an

    enemy of

    the status quo

    idea five

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    when two people

    in business

    always agree,

    one of them isunnecessarywilliam wrigley jr

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    find great ideas,exaggerate them, and

    spread them like hellaround the business

    with the speed of lightJan Carlzon, Head of Scandinavian Airlines

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    idea

    create otherleaders, not

    followers

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    PEAK

    PERFORMER

    MISMATCH

    STAR

    PROBLEM

    PERFORMER

    P

    RO

    D

    U

    CT

    I

    V

    I

    TY

    UNUSED POTENTIAL

    H

    I

    G

    H

    L

    O

    W

    L O W H I G H

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    and

    finally.

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    idea

    takeaction,

    not notes

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    Vision without

    action is

    hallucinationAndy Law, St.Lukes

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    we canall be

    leaders