winning with leadership 1
TRANSCRIPT
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leadership!
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about this
lecture.
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youll hear :
The difference between
management and leadership
Ways to maximise people
performance
Ideas to create the cultureyou want
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Ability to influence a group toward the
achievement of goals
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Seven traits seemed to differ
leaders from non-leaders:
ambition and energy
desire to lead
honesty and integrity
self-confidence
intelligence high self-monitoring
knowledge
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whats the differencebetween
management
andleadership?
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managers maintain the status quo
monitor situation allocate resources
communicate targets
measure the results
feedback on the trends
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leaders strategic thinkers
look forward and create visions challenge
motivate
inspire
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a leader's job is
to rally people
toward a
better futuremarcus buckingham
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why is
leadership
so important?
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The surplus society has a surplus of
similar companies, employing similarpeople, with similar educational backgrounds,
working in similar jobs, coming up with
similar ideas, producing similar things,with similar prices, warranties, and qualities.
Jonas Ridderstrale and Kjel Nordstrom
Authors, Funky Business
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when people leave companies,
they tend not to quit the company,they are more
likely to have quit the boss.
Ken Blanchard
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The talented employee may join a
company because of its charismaticleaders, its generous benefits, and its
world-class training programs, but
how long that employee stays and howproductive he is while he is there is
determined by his relationship with
his immediate supervisor"
Research from thousands of employees
Marcus Buckingham First Break All The Rules
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Only 36% of employees trust senior
management to communicateeffectively
This drops to onl
y26% of emplo
yeeswith more than 15years experience
Source: mercer hr consulting
Only 53% felt their organisation did
a good job of keeping employees
informed
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getting that vision thing
Creating a clear picture of the future thatstimulates, excites and inspires
Getting everyone to buy into it Ensuring that everyone understandswhats
expected of them
Turning it into meaningful goals and targets Celebrating successes
Working On it consistently
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what doesavision
look like?
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a vision
Is not simply a set of financial figures
Is not a business plan
Is not a pie in the sky idea Is more than words in the MDs annual speech
Is a picture of the future that we want
Includes customers, people and finances
Typically is a 2year / 1year / 6 month thing
Is something for everyone to work towards
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people tell
us they
need to
know
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How is this vision relevant to me?
What specifically doyou want me to do?
How will I be measured?
What consequences will I face?
What tools and support are available?
Whats in it for me?How are we doing?
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the leadersrole?
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to help people
answer these
questions
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value
Your
values
idea
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its not
whatyou
say
its whatyou DO!
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values can:
define the fundamental character of a
business
help create the cultureyou want reduce game playing, politics and confusion
provide guidance for acceptable and
unacceptable behaviours
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Harley Davidsons Values:Tell The Truth
Be Fair
Keep Your PromisesRespect The Individual
Encourage Intellectual Curiosity
Mutually Beneficial Relationships
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feel that their managers behave in a way
which is consistent with company values
only
Source: mercer hr consulting
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feel that what their organisation says itvalues
is consistent with what it actuallyrewards
only
Source: mercer hr consulting
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TEAMWORK
Offers support doesnt wait to be asked
Strives to understand and contribute to
departmental/team goals Recognises the implications of their actions/inactions on
others
Shows respect to the needs, feelings and views of others
Promotes collective ownership across the business Encourages contributions from all team members
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be a rolemodel
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Theres
no I in
Team,
but there
is a Meif you
lookhardenough
David Brent
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88% want to work hard and do
their best
50% worked just hard enough
to avoid being fired!
75% believe they could be
significantly more productiveSource: Gallup
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idea
giveyour people a
damn good listening to
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The best
engineerssometimes
come inbodies
that canttalk.nolan bushnell,
founder of atari
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ideasforaction.
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set up feedback systems that suityour team,
notyou Keep them in the loop
Communicate
Follow through
Give them time to think
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askyour team what do
you want from me?
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be an
enemy of
the status quo
idea five
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when two people
in business
always agree,
one of them isunnecessarywilliam wrigley jr
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find great ideas,exaggerate them, and
spread them like hellaround the business
with the speed of lightJan Carlzon, Head of Scandinavian Airlines
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idea
create otherleaders, not
followers
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PEAK
PERFORMER
MISMATCH
STAR
PROBLEM
PERFORMER
P
RO
D
U
CT
I
V
I
TY
UNUSED POTENTIAL
H
I
G
H
L
O
W
L O W H I G H
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and
finally.
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idea
takeaction,
not notes
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Vision without
action is
hallucinationAndy Law, St.Lukes
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we canall be
leaders