wilma alvarado-little, ma, msw october 19, 2015 roundtable on health literacy institute of medicine...
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Key concepts? Three things which have changed over time that facilitate integration? October 19, 2015 Language Access: An Overview Wilma Alvarado-Little, MA MSWTRANSCRIPT
Language Access: An Overview
Wilma Alvarado-Little, MA, MSWOctober 19, 2015
Roundtable on Health LiteracyInstitute of Medicine
Integrating Health Literacy, Cultural Competency, and Language Access Services:
A Workshop
Language Access: An Overview Wilma Alvarado-Little, MA MSW
The single biggest problem in communication is the illusion that it has taken place.
George Bernard Shaw http://www.goodreads.com/quotes/178425
October 19, 2015
Health Literacy and Effective Communication
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Language Access
• Key concepts?
• Three things which have changed over time that facilitate integration?
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Language Access vs. Language Assistance
The Department of Health and Human Services Language Access Plan (2013), provides the following definitions:
“Language access” – is achieved when individuals with LEP can communicate effectively with HHS employees and contractors and participate in HHS programs and activities
“Language assistance” – all oral and written language services needed to assist individuals with LEP to communicate effectively with HHS staff and contractors and gain meaningful access and equal opportunity to participate in the services, activities, programs, or other benefits administered by HHS.
http://www.hhs.gov/sites/default/files/open/pres-actions/2013-hhs-language-access-plan.pdf
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Key Concepts Policy- federal, state, local, organizational Education about the role of the interpreter and/or translator.
Community engagement and empowerment
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Bilingual vs. Interpreting vs. Translation
Bilingual- someone who professes to speak two languages.
Interpreting- Oral communication Translation- Written Communication
October 19, 2015
What’s the difference?
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Simultaneous translation?
October 19, 2015
http://mentalfloss.com/article/30667/11-facts-about-ambidextrous https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSAXoKEqmvku0K4mM-inQ78q5mvsyg5ycjwj1ra5_C60pRWo--RZw
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Simultaneous interpreting
October 19, 2015
http://media2.picsearch.com/is?d4IzzzBD8QTnW_123yP1oduAb_SgAvDNz-cHQzPpcnw&height=195
http://static01.nyt.com/images/2015/09/16/world/16pope/16pope-articleLarge.jpg
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Interpreter Certification
October 19, 2015
http://www.cchicertification.org/
http://www.certifiedmedicalinterpreters.org/
http://www.rid.org/
Translator Certification and Guidelines
Certification for Translators
Guidelines
Standard Guide for Quality Assurance in Translation
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Language Access: An Overview Wilma Alvarado-Little, MA MSW
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Key concepts
Community engagement and empowerment
October 19, 2015
Three resources Patient Protection and Affordable Care Act https://www.healthcare.gov/
Attributes of a Health Literate Organization https://www.iom.edu/~/media/Files/Perspectives-Files/2012/Discussion-Papers/BPH_HLit_Attributes.pdf
National Standards on Culturally and Linguistically Appropriate Services
US Dept. of Health and Human Services Office of Minority Health http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlID=15
October 19, 2015
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Language Access: An Overview Wilma Alvarado-Little, MA MSW
Effective Communication? Patient’s sister: “Why are his hands so swollen?” ICU RN: “Well, it’s a physiological explanation.” ICU RN (looking me and then at the family) “That’s the
only explanation I have. ” ICU RN (to patient’s sister) “Um, well, did you
understand that?” Patient’s sister: “No. I don’t know what that means.”
October 19, 2015
October 19, 2015
https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcTRTRg60P2Q2DB1nasYyfq8QQhBFbg816u24ZXO4j0kQczbUNtW
Wilma Alvarado-Little, MA, [email protected]