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Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18, 2016

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Page 1: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Wilder Collaborative IndexSC HOP Findings

Patricia Stone Motes, PhDKathy Mayfield–Smith, MA, MBA

Ana Lòpez–De Fede, PhD

August 18, 2016

Page 2: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Acknowledgements• We would like to acknowledge the HOP partners who

graciously gave of their time to complete this survey. Your participation strengthens the evaluation of the HOP.

• The HOP Evaluation Team at the Institute for Families in Society who contributed to the coordination, administration, analysis, and presentation of the results:

o Jennifer Hamilton

o Carol Reed, MPH

o Tammy Cummings, PhD

o Sarah Gareau, DrPH

o Dawn Sudduth, MEd, MEd

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Page 3: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

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Why Collaborate?Background Context for the Collaborative Index

Page 4: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

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Page 5: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

What is Collaboration?

o Collaboration is both a process and an outcome in which shared interest or conflict that cannot be addressed by any single individual is addressed by key stakeholders.

o A key stakeholder is any party directly influenced by the actions others take to solve a complex problem.

o The collaborative process involves a synthesis of different perspectives to better understand complex problems.

o A collaborative outcome is the development of integrative solutions that go beyond an individual vision to a productive resolution that could not be accomplished by any single person or organization.

Source: Gardner, D. (2005). Ten Lessons in Collaboration. OJIN: The Online Journal of Issues in Nursing, 10 (1). Retrieved from http://www.nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Volume102005/No1Jan05/tpc26_116008.aspx

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Page 6: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

o Collaboration is a mutually beneficial and well-defined relationship entered into by two or more organizations to achieve common goals.

o The relationship includes a commitment to mutual relationships and goals: a jointly developed structure and shared responsibility; mutual authority and accountability for success; and a sharing of resources and rewards.

6 Process of HOP Collaboration:Partners Working Together

Source: Mattessich, P., Murray-Close, M., & Monsey, B. (2001). Collaboration: What makes it work, a review of research literature on factors influencing successful collaboration (2nd ed.), p.59. St. Paul, MN: Amherst H. Wilder Foundation

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Page 7: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

o Integrated health care, often referred to as interdisciplinary health care, is an approach characterized by a high degree of collaboration and communication among health professionals.

o What makes integrated health care unique is the sharing of information among team members related to patient care and the establishment of a comprehensive treatment plan to address the biological, psychological, and social needs of the patient.

o The interdisciplinary health care team includes a diverse group of members (e.g., physicians, psychologists, social workers, and occupational and physical therapists), depending on the needs of the patient.

Source: APA, 2016 http://www.apa.org/about/gr/issues/health-care/integrated.aspx

Outcome of HOP Collaboration:Integrated Health Care

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Page 8: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Lessons Learned:

Analysis of the Wilder Collaborative Index

HOP Collaboration Across the Years 8

Page 9: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

AREAS COLLABORATION FACTORS

ENVIRONMENT

MEMBERSHIP CHARACTERISTICS

PROCESS AND STRUCTURE

COMMUNICATIONS

PURPOSE

RESOURCES

Group seen as a legitimate leader

Favorable political and social climate

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

Open and frequent

Informal relationships and communications

Concrete, attainable goals and objectives

Shared vision Unique purpose

Sufficient funds (staff, materials, time)

Skilled leadership

Wilder Collaborative Index Framework: Collaboration Factors Inventory

9

History of collab. in the community

Page 10: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Key Statewide Findings:

A Process Perspective

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Page 11: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Overall Factor StrengthsAREAS COLLABORATION FACTORS

Informal relationships and communications

ENVIRONMENT

MEMBERSHIP CHARACTERISTICS

PROCESS AND STRUCTURE

COMMUNICATIONS

PURPOSE

RESOURCES

Group seen as a legitimate leader

Favorable political and social climate

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

Open and frequent

Concrete, attainable goals and objectives

Shared vision Unique purpose

Sufficient funds (staff, materials, time)

Skilled leadership

11

History of collab. in the community

Page 12: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Overall Factor StrengthsAREAS

Informal relationships and communications

ENVIRONMENT

PROCESS AND STRUCTURE

COMMUNICATIONS

PURPOSE

RESOURCES

Group seen as a legitimate leader

Favorable political and social climate

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

Open and frequent

Concrete, attainable goals and objectives

Shared vision Unique purpose

Sufficient funds (staff, materials, time)

Skilled leadership

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust (2016)

Appropriate cross-section of members

Members see their own self-interest (2014,15,16)

Ability to compromise

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

12

COLLABORATION FACTORS

History of collab. in the community

Page 13: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Overall Factor StrengthsAREAS

ENVIRONMENT

PURPOSE

RESOURCES

Group seen as a legitimate leader

Favorable political and social climate

Concrete, attainable goals and objectives

Shared vision Unique purpose

Sufficient funds (staff, materials, time)

Skilled leadership

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust (2016)

Appropriate cross-section of members

Members see their own self-interest (2014,15,16)

Ability to compromise

PROCESS AND STRUCTURE

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

Informal relationships and communications(2014,15,16)

COMMUNICATIONS Open and frequent

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

13

COLLABORATION FACTORS

History of collab. in the community

Page 14: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Overall Factor StrengthsAREAS

ENVIRONMENT

PROCESS AND STRUCTURE

RESOURCES

Group seen as a legitimate leader

Favorable political and social climate

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

Sufficient funds (staff, materials, time)

Skilled leadership

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust (2016)

Appropriate cross-section of members

Members see their own self-interest (2014,15,16)

Ability to compromise

Informal relationships and communications(2014,15,16)

COMMUNICATIONS Open and frequent

PURPOSE Concrete, attainable goals and objectives(2014,15,16)

Shared vision(2016)

Unique purpose(2014,15,16)

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

14

COLLABORATION FACTORS

History of collab. in the community

Page 15: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Favorable political and social climate

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust (2016)

Appropriate cross-section of members

Members see their own self-interest (2014,15,16)

Ability to compromise

Informal relationships and communications(2014,15,16)

COMMUNICATIONS Open and frequent

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership(2014, 15,16)

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives(2014,15,16)

Shared vision(2016)

Unique purpose(2014,15,16)

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Overall Factor StrengthsCOLLABORATION FACTORS

History of collab. in the community

Page 16: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Overall Factor WeaknessAREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Favorable political and social climate

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust (2016)

Appropriate cross-section of members

Members see their own self-interest (2014,15,16)

Ability to compromise

Informal relationships and communications(2014,15,16)

COMMUNICATIONS Open and frequent

RESOURCES Sufficient funds (staff, materials, time) (2014,15,16)

Skilled leadership(2014, 15,16)

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives(2014,15,16)

Shared vision(2016)

Unique purpose(2014,15,16)

16

COLLABORATION FACTORS

History of collab. in the community

Page 17: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

Statistically Significant Factor Improvement: 2014-2016 AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Informal relationships and communications(2014,15,16)

COMMUNICATIONS Open and frequent

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

17

COLLABORATION FACTORS

History of collab. in the community

Page 18: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

Statistically Significant Factor Improvement: 2014-2016 AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Informal relationships and communications(2014,15,16)

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

COMMUNICATIONS Open and frequent

18

COLLABORATION FACTORS

History of collab. in the community

Page 19: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

Statistically Significant Factor Improvement: 2014-2016 AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Informal relationships and communications(2014,15,16)

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

COMMUNICATIONS Open and frequent

19

COLLABORATION FACTORS

History of collab. in the community

Page 20: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Informal relationships and communications(2014,15,16)

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

COMMUNICATIONS Open and frequent

20

COLLABORATION FACTORS

Statistically Significant Factor Improvement: 2014-2016

History of collab. in the community

Page 21: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

Statistically Significant Factor Improvement: 2014-2016 AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

Informal relationships and communications(2014,15,16)

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

COMMUNICATIONS Open and frequent

21

COLLABORATION FACTORS

History of collab. in the community

Page 22: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Favorable political and social climate

Statistically Significant Factor Improvement: 2014-2016 AREAS

ENVIRONMENT

PROCESS AND STRUCTURE

Group seen as a legitimate leader

Shared stake in the process and outcomes

Multiple layers of participation

Flexibility and adaptability (2 factors)

Clear roles and policy guidelines

Appropriate pace of development

MEMBERSHIP CHARACTERISTICS

Mutual respect, understanding, and trust

Appropriate cross-section of members

Members see their own self-interest

Ability to compromise

RESOURCES Sufficient funds (staff, materials, time)

Skilled leadership

Data based on HOPs where at least two partners responded to the CI survey (2014, n=34 HOPs; 2015 n=42 HOPs; 2016; n=36 HOPs

PURPOSE Concrete, attainable goals and objectives

Shared vision Unique purpose

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COMMUNICATIONS Informal relationships and communications(2014,15,16)

Open and frequent

COLLABORATION FACTORS

History of collab. in the community

Page 23: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Implications for Use of Collaborative Index: Process

Process implications at the individual HOP levelo What are the strengths and weaknesses of the

collaborative group?

o What are the range of scores?

o How many respondents?

o For the low rated factors, are there particular items that are especially problematic?

o What can be done to improve the scores?

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Page 24: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Is there an association between collaboration and better clinical outcomes and cost reductions?

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Collaborative Index Findings:

An Outcomes Perspective

Page 25: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Outcome of HOP Collaboration: Integrated Health Care

o Integrated health care, often referred to as interdisciplinary health care, is an approach characterized by a high degree of collaboration and communication among health professionals.

o What makes integrated health care unique is the sharing of information among team members related to patient care and the establishment of a comprehensive treatment plan to address the biological, psychological, and social needs of the patient.

o The interdisciplinary health care team includes a diverse group of members (e.g., physicians, psychologists, social workers, and occupational and physical therapists), depending on the needs of the patient.

Source: APA, 2016 http://www.apa.org/about/gr/issues/health-care/integrated.aspx

Page 26: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Preliminary Key Statewide Findings: An Outcomes Perspective

Distribution by Quartile (2016)

N=43 HOPs/148 partners

Quartile 1 10Quartile 2 11Quartile 3 12Quartile 4 10

Distribution by Mean Score (2016)

N=43 HOPs/148 partners

Below the Mean 18Above the Mean 25

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Page 27: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Collaboration and Clinical Outcomes

Increased collaborations as indicated by HOPs in the top quartile may be associated with:

o A reduction in Emergency Department (ED) visits for those with two or more inpatient hospital discharges;

o Reduction in preventable/avoidable ED visits;

o Reduction in overall ED visits; and

o Reduction in Primary Care treatable ED visits.

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Page 28: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

Collaboration and Cost:

Further Exploration Required

4 in 10 (40%) of HOPS in the top quartile of the Collaborative Index experienced a reduction in ED charges.

Reductions ranged from 48.8% to 5.7% of overall charges from the first full year of the implementation compared to year 2.

These are promising results that require further exploration.

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Page 29: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

What accounts for the difference?Promising results for further exploration o Collaboration is measured as a process and uniquely

defined by each HOP.

o Requires more information on the group composition, population served by the HOPs and access to services at the community level.

o IFS/HOP Team will be reaching out to selected HOPs across all of the quartiles to learn more about your partnerships and the possible association to improved clinical outcomes and reduction of costs.

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Page 30: Wilder Collaborative Index SC HOP Findings...Wilder Collaborative Index SC HOP Findings Patricia Stone Motes, PhD Kathy Mayfield–Smith, MA, MBA Ana Lòpez–De Fede, PhD August 18,

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QUESTIONS?

[email protected]

[email protected]

Onlineifs.sc.edu/MPR

&schealthviz.sc.edu

Phone(803)777-5789