Alexandra Wilcox afwilcox.weebly.com

473 Cardinal Dr., Harrisonburg, VA 22801 Phone: 540-421-8534 alexandrafwilcox@gmail.com

Seeking a position in training or instructional design where outstanding interpersonal skills, creativity, adaptability, and integrity are key to delivering excellent research-based instructional and training solutions.

Strengths and Areas of Expertise Expertise in needs assessment; research methods; program design, development and evaluation; project management and design of instructional materials (using a variety of technologies and software applications.) Excellent teaching skills. Self-directed. Committed to excellence. Able to adapt in the face of adversity. Exceptional public speaking skills. Strong technical writing skills. Excellent interpersonal and communication skills. Multifaceted, with a background in human resources, instructional design, facilitation, research, needs assessment, workforce development, psychology, and community outreach.

Work History • Merck Manufacturing Division. Learning Document Author. April 2015 – Present. • Whitesel Music. Human Resource Consultant - Marketing and Media Coordinator. November 2013 –

April 2015. • DECO Inc. Instructional Designer. March 2014 – September 2014. • Learning, Technology & Leadership Education. Teaching Assistant. August – December 2013. • JMU Outreach and Engagement. Graduate Assistant. May 2012 – December 2013. • Abercrombie and Fitch. Assistant Manager. May 2013 – October 2013. • Rockingham Memorial Hospital. December 2008 – June 2012.

Relevant Professional Experience Merck Manufacturing Division. Learning Document Author. April 2015 – Present.

Work with Learning & Development team, Integrated Process Team, and Technical Operations to design, facilitate, implement, and optimize training programs and documents for Merck Manufacturing Division. Ensure learning solutions are in compliance with applicable regulations and communicated training needs by reporting gaps in department training and knowledge. Develop and design training interventions, job aids, training procedures, and instructional documents based on Adult Learning Theory. Conduct needs assessment and implement learning solution based on findings. Perform an integral role in designing and developing the site wide learning document standard.

Whitesel Music. Human Resource Consultant- Marketing and Media Coordinator. November 2013 – Present.

Redesigned the brand image and online presence. Designed e-newsletters and was solely responsible for the website redesign and re-launch. Used social media to market the business and advertise promotions. Responsible for writing press releases. Wrote the code of conduct, policy and procedure manual, company job descriptions, contracts and agreements. Designed employee orientation and onboarding. Developed and implemented standard operating procedures for company processes. Served as project manager for the company's 65th anniversary re-launch.

DECO Inc., Instructional Designer. March 2014 – September 2014. Designed and developed instructional materials for employees of the United States Government being deployed overseas to post conflict areas. Helped brand and develop the logo for the program. Redesigned the course layout, and selected appropriate subject matter

Alexandra F. Wilcox, 540-421-8534, alexandrafwilcox@gmail.com Page 2

experts. Researched and developed evaluation tools to asses training effectiveness and employee retention and transfer.

Learning, Technology & Leadership Education. Teaching Assistant. August 2013 – December 2013. Conceptualized, designed, developed, implemented and evaluated instruction for online Research Methods course using Blackboard Collaborate and Canvas. Co-taught the course online and in a blended classroom setting. Designed a blended course that integrated face-to-face, synchronous, and asynchronous delivery. Designed brief tutorials using authoring tools, such as the Adobe Suite and Camtasia. Evaluated student work and provided feedback on research papers. Assisted in converting course content from Blackboard Learn to the Canvas Learning Management System.

JMU Outreach and Engagement. Graduate Assistant. May 2012 – December 2013. Created a design document, storyboard, and e-learning product for the Adult Degree Program. Designed and developed newsletters, brochures, flyers, and marketing materials. Collaborated on the redesign of the Outreach website. Worked as an assistant to the director of Outreach and Engagement. Provided customer support, service and assistance to students as well as community members and other JMU employees. Assisted the director of Outreach with 4VA and Return to Madison grant work.

Abercrombie and Fitch. Assistant Manager. May 2013 – October 2013. Managed recruiting, selected and interviewed job applicants, hired and trained new employees. Managed scheduling of employees. Served as manager, advisor, and counselor for student workers. Used proprietary employee management system to track and update staff’s attendance.

Relevant Graduate Course Work • AHRD 520. Foundations of Adult Education and Human Resource Development. • AHRD 540. Leadership and Facilitation. • AHRD 550. Human Resource Work Experience. • LTLE 570. Design and Development of Digital Media. • AHRD 600. Performance Analysis and Needs Assessment in AHRD. • AHRD 630. Research Methods and Inquiry in AHRD. • AHRD 640: Program Evaluation and Measurement in AHRD. • AHRD 680: Reading and Research • AHRD 690. Strategic Leadership.

Technical Skills • Mac and Windows OS • Adobe Presenter • Schedule Management Systems • Microsoft Office Suite • Lectora • Employee management systems • Adobe Photoshop • Articulate Storyline • Attendance Scheduling System • Camtasia • Easygenerator • Inventory and Ordering Systems • Adobe Captivate • Social Media

• Learning Management Systems • SPSS

• Content Management Systems • Qualtrics

Education • James Madison University, M.S. Ed. Adult Education/Human Resource Development, December

2013. GPA – 3.9 • James Madison University, B.S. Psychology. May 2012. GPA: 3.5 • Blue Ridge Community College, August 2007 – May 2009. GPA: 3.6 • Dominican University of California, 2005-2007, Presidential Scholarship, Dean’s List. GPA: 3.5 • Novato School of the Arts, 2004