whole person care - los angeles · whole person care - los angeles presentation for community based...
TRANSCRIPT
Presented By: Diana ZuñigaDate: April 10, 2018
Whole Person Care - Los Angeles
Presentation for Community Based Organizations
Objectives
By the end of the presentation, participants will …
• Be familiar with the vision, mission, and background of Whole PersonCare (WPC)
• Understand the WPC organizational structure and Regional Coordination Center structure, including the central role of theCommunity Health Workers
• Be familiar with each of the WPC populations of focus and programs
• Know how to refer participants to WPC
• Walk away with the contact information for WPC staff in your region
Vision
• To ensure the most vulnerable individuals living in Los Angeles County have the resources and support they need to thrive
Mission
• Build an integrated delivery system and countywide infrastructure that delivers seamless, coordinated services and improved care to the highest-risk LA County Medi-Cal residents
Focus
• Creating an integrated delivery system
• Care coordination during high-risk times
• Addressing social and behavioral health needs
• Creating jobs for individuals with shared lived experience
Vision, Mission, and Focus of WPC-LA
Funding
Program period 2016-2020
• Program implementation started in 2017
Los Angeles County is one of 18+ counties in the
state to receive funding for 5-year WPC pilot
programs.
Funded by 1115 Medicaid Waiver
• Per participant per month funding for most programs
• Incentives for start up, reporting, and performance
Community Health Workers
• CHWs are carefully chosen community members who participate in capacitation (empowering training) so that they can promote health in their own communities. (Farquhar, Michael and Wiggins, 2005)
• Communities can be defined by race/ethnicity, geography, age, sexual orientation, disability status, other factors, or a combination of factors.
Regional Coordination Center Staff Structure
Associate Director,
Regional Collaboration
• Program Assistant
Licensed Social Worker
Team
• Licensed Clinical Social Worker• CHWs
• Transitions of Care
• Substance Use Disorder
• Re-Entry
Regional Coordination Centers
Tools of WPCOne Degree
• An online portal of resources that is open to the public. WPC uses One Degree to share and gain knowledge of community resources and organizations.
CHAMP• A care management platform that aims to integrate our WPC participant’s
health delivery services.
• Enables several functions to aid WPC CHWs to better serve WPC participants including: participant screening, eligibility, and enrollment; comprehensive needs assessment; care planning; streamlined note writing; metrics collection.
• One of the tools we are using to achieve our goal of county-wide data integration.
WPC Populations of Focus
WPC seeks to support Los Angeles County Medi-Cal beneficiaries with particular health challenges in six highly marginalized populations:
1. People experiencing homelessness2. People recently released from incarceration3. People with mental health issues4. People experiencing substance use disorder5. People with multiple medical conditions6. Women experiencing barriers to a healthy pregnancy
Ways to refer to WPC
As the program currently stands, each program has a different referral pathway. There are a few options for you and your organization to find out more:
1. Refer to the Appendix for “Referral Pathway” for more information
2. Refer to the Appendix for “Contact Information” for your region’s specific Social Worker/RCM contact information
3. Call the WPC 24/7 Call-Line at 844-804-5200
Regional Contact Info
SPA 1
• ADRC: Cristina Herman
• LCSW: Amy McKnight
SPA 2
• ADRC:TBD
• LCSW: Amy McKnight
SPA 3
• ADRC: Mayra Ramirez
• LCSW: Teresa Ejanda-Sano
SPA 4
• ADRC:TBD
• LCSW: Teresa Ejanda-Sano
SPA 5
• ADRC: Maggie Hui
• LCSW: Jenebah Lewis
SPA 6
• ADRC: Adjoa Jones
• LCSW: Jenebah Lewis
SPA 7
• ADRC: Diana Zuniga
• LCSW: Rosie Aliviado
SPA 8
• ADRC: Diamond Lee
• LCSW: Rosie Aliviado
Thank you!