whole of australian government coordinated ict panels · pdf filewhole of australian...
TRANSCRIPT
Whole of Australian Government Coordinated ICT Panels and Multi Use List Handbook
Last updated 25 March 2013
Table of Contents
Data Centre as a Service (DCaaS) Multi Use List 3
Data Centre Facilities Panel 5
Data Centre Migration Services Panel 6
Desktop Hardware and Associated Services Panel 7
Internet Based Network Connection Services Panel 9
Microsoft Volume Sourcing Arrangement 11
Major Office Machines (MOMs) Arrangement 12
Telecommunications Commodities, Carriage and Associated Services Panel 13
Telecommunications Invoice Reconciliation Panel 14
Telecommunications Management Panel 15
Data Centre as a Service Multi Use List
Data Centre as a Service (DCaaS) Multi Use List Fact Sheet
What is the DCaaS Multi Use List (MUL)?
DCaaS is part of the Australian Government Data Centre Strategy 2010-2025 goal of avoiding $1 billion in future costs. The DCaaS MUL provides Agencies with a simple way to procure Cloud and Cloud-like services. Contracts through the DCaaS MUL are limited to $80,000 (inc. GST) and terms up to 12 months. The MUL was established in October 2012 and will be available to Agencies until October 2014. The MUL will be updated continually to reflect changes in the Suppliers, services and pricing available to Agencies.
DCaaS is optional for all Commonwealth Agencies and available to State and Territory Government bodies.
What are the benefits of the MUL?
The MUL enables streamlined procurement of ICT services and enables Agencies to address short-term requirements. It also offers: • Flexibility: New services and Suppliers will be added
regularly and without another full approach to market.
• Agility: The use of a standard, relatively short, Deed (signed once when Suppliers join the MUL) and template quotations, responses and work orders should allow agencies and Suppliers to increase the speed of procurement. The Deed and templates are available to Agencies on Govdex.
• Balanced Risk: The services are capped at $80,000 (inc. GST) and remove the need for the complex contracting and related legal arrangements.
• Pre-Qualification: The use of the standard method for Suppliers to join the arrangement including simplified financial checking procedures and verifiable references, should give Agencies confidence that they are dealing with reputable Suppliers.
• Ease of Comparison: By allowing Suppliers to characterise their services in a quantifiable manner, Agencies will be able to choose the types of services they require from these Service providers.
Which services are available?
Three basic types of Cloud services will be available through the MUL. These are:
Software as a Service (SaaS) SaaS offers renting application functionality from a service provider rather than buying, installing and running software yourself. For example, instead of buying and installing an email package, an Agency may opt for a hosted arrangement that allows them to access emails via a web portal.
Platform as a Service (PaaS) PaaS provides a platform upon which applications can be developed and executed. For example, an Agency could create an online database using networks, servers and storage leased from a service provider.
Infrastructure as a Service (IaaS) Vendors offer computing power and storage space on demand. For example, an Agency might duplicate critical systems to a virtual machine as a business continuity measure. In the event of a disaster, these backup systems can be accessed from anywhere.
How are Cloud Services delivered?
Private or Internal Cloud - Cloud services are provided solely for an organisation and are managed by the organisation or third party. These services may exist off site. Community Cloud - Cloud services are shared by several organisations and support a specific community that has shared concerns. Public Cloud - Cloud services are available to the public and owned by an organisation selling the Cloud services. Hybrid Cloud - An integrated Cloud services arrangement that is a mixture of Cloud Services and something else (e.g. another Cloud service or Agency back end systems). How can I access further information?
Agencies can access the Services Catalogue (with pricing) and work order templates via Govdex. For further information on DCaaS MUL, please contact [email protected].
Data Centre as a Service Multi Use List
Who is on the MUL? • AAPT Limited
• Aptira Pty Limited
• Bulletproof Networks Pty Ltd
• C3 Business Solutions Pty Ltd
• Cloud Central Pty Ltd
• CommsNet Group Pty Ltd
• Compuware Asia Pacific Pty Ltd
• CSC Australia Pty Ltd
• Data#3 Limited
• Datacom Systems (ACT) Pty Ltd
• Dell Australia Pty Ltd
• Digital (Digest) Data Design Pty Limited
• Dimension Data Australia
• eBMS Pty Ltd
• Emantra Pty Ltd
• eMite Pty Ltd
• Enterprise Data Corporation Pty Ltd
• Ethan Group Pty Ltd
• Flying Haggis Pty Ltd t/a Fluccs
• Hewlett-Packard Australia Pty Ltd
• Holocentric Pty Ltd
• Hostworks Pty Ltd
• IBM Australia Limited
• iCognition Pty Ltd
• Infoplex Pty Ltd
• Intech Solutions Pty Ltd
• IntelligenceBank Pty Ltd
• Interactive Pty Ltd
• Interhost Pacific Pty Ltd t/a Intervolve
• Lazu Pty Ltd
• Link Web Services
• Lock Box Pty. Ltd.
• Macquarie Telecom Pty Ltd
• Objective Corporation Limited
• Oriel Technologies Pty Ltd
• Pacnet Internet (A) Pty Ltd
• PreviousNext
• Sliced Tech
• Squiz Australia Pty Ltd
• Telstra Corporation Limited
• Trade Interchange (Asia-Pacific) Pty Limited
• TransACT Capital Communications Pty Ltd
• Uber Global Pty Ltd
• Ultra Serve Internet Pty Ltd
• uniDap Solutions Pty Ltd
• UXC Connect
• Vmvault Pty Ltd
• VoIP Pty Ltd
• ZettaGrid Pty Ltd
tedriel Technologies Pty Ltd
Pacnet Internet (A) Pty Ltd
PreviousNext Vmvault Pty Ltd
Data Centre Facilities Panel
Data Centre Facilities Panel
Fact Sheet
What is the Data Centre Facilities Panel (the Panel)? The Panel is part of the delivery of the Australian Government Data Centre Strategy 2010-2025 (Strategy) and was established as a whole-of-government initiative to provide agencies with high quality data centre facilities.
The Panel provides agencies with access to existing, fit-out and greenfield facilities.
What are the benefits of the Panel? The Panel makes the most of government’s aggregated buying power by consolidating agencies into consortiums of over 500kW or 500m2 to gain best value for money. The Tier 3 facilities available under the panel are of high quality and are a step up from most agencies internal data centres.
Who can use the Panel? The Panel is the mandatory procurement method for in scope services for Financial Management and Accountability Act 1997 (FMA Act) agencies as well as being optional for participation by Commonwealth Authorities and Companies Act 1997 (CAC Act) bodies and Federal or State government organisations.
When should agencies use the Panel? FMA Act agencies must transition to the Panel as their current data centre arrangements are nearing the first of a set of defined trigger events. These trigger events are lease expiry, outsourcing contract expiry, major asset replacement, building move, end of life of the data centre, or significant increase in data centre capacity.
Who is on the panel? The panellists are: • Australian Data Centres • Canberra Data Centres Proprietary Limited • Datacom Systems (ACT) Pty Ltd • Enterprise Data Corporation Pty Limited • Equinix Australia Pty Limited • Fujitsu Australia Limited • Global Switch Property (Australia) Pty Limited • iseek Facilities Pty Ltd • Macquarie Telecom Pty Limited • Metronode Pty Limited • Primus Telecommunications Pty Limited • TransACT Capital Communications Pty Ltd
Providers are only eligible to provide services from facilities that have been accepted by the Department of Finance and Deregulation (Finance) as part of the tendering process. For quotes and details of locations/services please contact [email protected].
What other arrangement may affect your data centre requirements? Finance has established a Panel for the procurement of Data Centre Migration Services as well as the Data Centre as a Service (DCaaS) Multi Use List (MUL) which provides Cloud and Cloud-Like services.
How can I access further information? FMA Act agencies and participating CAC Act bodies can access further information via govdex.gov.au. To access the Data Centres community on govdex.gov.au please contact [email protected]. For any other enquires regarding the Data Centres Panels, DCaaS MUL or Strategy, please contact [email protected].
1 Not offering installation, logistics or decommissioning services Data Centre Migration Services Panel
Data Centre Migration Services Panel
Fact Sheet
What is the Data Centre Migration Services Panel (the Panel)?
Established under the Australian Government Data Centre Strategy 2010-2025, the Panel provides agencies with access to specialist Information and Communications Technology (ICT) services for data centre projects. The services available through the panel are:
• Requirements definition • Procurement • Design • Project management and logistics planning • Installation • Commissioning data centre ICT infrastructure • Decommissioning a vacated data centre • Data centre metrics and capacity management
What are the benefits of the Panel?
The Panel may assist agencies by:
• Specialist Skills: Panellists have specific skill sets to support data centre projects and complex migrations
• Prequalification: Panellists have been assessed and selected through an open tender process. This reduces the procurement and legal costs to agencies sourcing specialist data centre services.
• Ease of Comparison: Detailed service descriptions and pricing allow agencies to choose the types and levels of service they require from their providers
• Flexibility: An agency has the discretion to choose one or more Panellists to provide the required services from the Panel.
Who should use the Panel?
The Panel is mandatory for all agencies subject to the Financial Management and Accountability Act 1997 (FMA Act) Agencies. Commonwealth Authorities and Companies Act 1997(CAC Act) bodies, State and Territory Government bodies may also use the Panel.
When should agencies use the panel?
The Panel services can be used for any data centre project. An agency may use the Panel to complement in-house data centre skills. An agency has the discretion to choose some or all of the services available from the Panel. These projects may range from assessing current setup and requirements to upgrading the network and cabling to undertaking a full migration to a new facility.
What procurement processes need to be followed?
Agencies can contact the Department of Finance and Deregulation (Finance) to receive advice and discuss their needs. Quotes for required services can be obtained through the use of the standardised quotation forms available from [email protected]. Who is on the panel? The panellists are:
• APC • Colliers International Project Services • Dimension Data • Fujitsu Australia • Hewlett Packard • The Frame Group • IBM 1
How can I access further information? FMA Act Agencies and participating CAC Act bodies can access further information via govdex.gov.au. To access the Data Centres community on govdex.gov.au please contact [email protected].
To obtain further information about the Panel and how to engage a Data Centre Migration Services provider email [email protected].
Desktop Hardware and Associated Services Panel
.
Desktop Hardware and Associated Services Panel
Fact Sheet
The Whole-of-Government Desktop Hardware Panel (the Panel) is managed through the Head Agreement (Deed) between the Commonwealth of Australia as represented by Department of Finance and Deregulation (Finance), and selected vendors as Panel suppliers for the provision of certain Desktop Hardware and Associated Services.
Panel Suppliers
The Panel was established via an open tender process in 2010. The following companies were successful, and were selected to participate in the Panel as suppliers of desktop hardware and associated services to Agencies. The panellists are:
• Acer Computer Australia Pty Ltd
• APCD Pty Ltd
• Data#3 Limited
• Datacom Systems (Australia)
• Dell Australia Limited
• Ethan Group Pty Ltd
• Greenbox Systems Pty Ltd
• Hewlett-Packard Pty Ltd
• Lenovo (Australia and New Zealand) Pty Ltd
• NEC IT Australia Pty Ltd (Previously CSG Services Pty Ltd)
• Staples Australia Pty Ltd (Previously Corporate Express Australia Limited)
• UXC Connect Pty Ltd
Product and Services
The Panel suppliers will supply the following specified products to the Panel.
Desktop PC Category
Standard Desktop PC
Power Desktop PC
Workstation
Thin Client
Mobile PC Category
Standard Notebooks
Lightweight Notebooks
Ultra Mobile PCs
Graphics Notebooks
Standard Ruggedised Notebooks
Lightweight Ruggedised Notebooks
Field Grade Ruggedised Notebooks
Tablet PCs
Monitor Category
19 Inch Monitor
20 Inch Monitor
22 Inch Monitor
23 Inch Monitor
24 Inch Monitor
30 Inch Monitor
36 Inch Monitor
Desktop Hardware and Associated Services Panel
Optional Associated Services Category
The Whole of Government Desktop Hardware Panel can also provide the following optional services to support the hardware, hardware implementation, management or disposal: • Warranties • Order Monitoring & Reporting • Contractor Supplied Technical Support • Hardware Asset Tagging • Asset and Configuration Control • Pre-delivery Configuration • Pre-delivery Imaging • Sanitisation • Disposal • Transport • Temporary Storage • Basic Installation • Extended Installation
Agencies can choose to procure these services through the Panel, or through their existing procurement arrangements.
Who can Use the Desktop Procurement Panel
The Panel is a Whole of Government service. All Government agencies subject to the Financial Management and Accountability Act 1997 (FMA Act) must use the Panel to source their desktop and related equipment.
Agencies subject to the Commonwealth Authorities and Companies Act 1997 (CAC Act), or any other body established by the Governor-General or State Governor or by a Minister of State of the Commonwealth or a State or Territory, including departments in State or Territory Governments, have the option of procuring their desktop equipment from the Panel.
The Benefits of Using the Panel
The Panel delivers the following benefits: a. Reducing the cost of desktop hardware by taking
advantage of the economies of scale realised
through bulk purchasing for the Whole-of-Government.
b. Provide savings through the standardisation, aggregation and planned purchasing of bulk desktop equipment.
c. Reduce the cost of desktop hardware support shared support services.
d. Simplify the procurement process for vendors to do business with the Australian Government.
How the Panel Works
a. Finance manages the Deed with the Panel Suppliers.
b. Panel Suppliers are requested to submit a Best and Final Offer (BaFO) for all categories of desktop equipment, once every 4 months.
c. BaFO submissions are evaluated for price/performance.
d. Agencies are notified of the successful Panel Suppliers.
e. Agencies place orders for their desktop equipment directly with the Panel Suppliers.
Ordering and Managing Desktop Equipment
All the information and forms necessary to review, select and order desktop equipment from the Panel are available on our GovDex community. For access please contact [email protected].
Central Administration Fee
A Central Administration Fee will be charged on all purchases of desktop equipment procured through the Panel. The fee is intended to make the management of the Panel cost neutral to Finance.
The Panel Suppliers will add 6% of the total price of a purchase before invoicing the Agencies for their purchases. The Agencies will pay the fee to the Panel Supplier, who will hold the fee in trust as Public Monies for the Commonwealth, before submitting the fee to Finance.
Internet Based Network Connection Services Panel
Internet Based Network Connection Services Panel
Fact Sheet
What are Internet Based Network Connection (IBNC) Services?
IBNC Services include:
• Network Carriage Services (NCS); • Virtual Connection Management Services (VCMS); • IP Carriage Services (IPCS) (includes both NCS and
VCMS); and • Major Internet Connection Services (MICS).
IBNC Services are services having the following general characteristics:
• the IBNC Services utilise the IP Protocol Suite, including other protocols which may be encapsulated or tunnelled over IP;
• the data carried over the telecommunications services traverses a packet-switched public data network;
• the access point to the carrier network (Point-of-Presence) for the telecommunications services is within the borders of Australia, including Australian territories; and
• Internet Connections are defined as any connection to the Internet from an agency gateway.
Why has the Government put panel arrangements in place for the provision of IBNC Services?
The Commonwealth’s objective is to establish a panel that is flexible, efficient, and responsive to changing technology and Agency business requirements, so that the Commonwealth can make savings on its telecommunications purchases through standardisation, in a manner that provides goods and services that are competitively priced, fit for purpose and managed and supported throughout their life.
The overall strategic objectives of the coordinated procurement of the Services are to: • reduce the cost of supply to agencies; • continue to meet the business needs of agencies; • contribute to a competitive and viable industry; • result in fair, equitable and transparent processes; and • optimise government savings through cost reductions,
improved efficiencies and promotion of behavioural change.
Who manages the IBNC Services Panel?
The Department of Finance and Deregulation (Finance) is responsible for managing the IBNC Services Panel on behalf of the Australian Government.
Who may access the IBNC Services Panel?
The IBNC Services Panel may be accessed by Finance for the supply of IBNC Services to all agencies subject to the Financial Management and Accountability Act 1997. Unlike other telecommunications panel arrangements managed by Finance agencies must approach Finance to obtain the services, whereby Finance will procure the required services on behalf of agencies.
In appropriate circumstances the Panel arrangements may be made available to agencies subject to the Commonwealth Authorities and Companies Act 1997 and other Australian jurisdictions.
Internet Based Network Connection Services Panel
Who are the panellists?
The panellists are: • AAPT Ltd • Fujitsu Australia Ltd • Macquarie Telecom Pty Ltd • Nextgen Networks Pty Ltd • Optus Networks Pty Ltd • Pacnet Services (A) Pty Ltd • Soul Pattinson Telecommunications Pty Ltd • Telstra Corporation Ltd • TransACT Capital Communications Pty Ltd • Verizon Australia Business Pty Ltd
How do agencies obtain IBNC Services? Information on how to obtain IBNC Services is published on govdex.gov.au.
To access the information on govdex.gov.au, or for any other inquires regarding the IBNC Services Panel, please contact us by either sending an email to [email protected] or call 02 6215 1597.
Microsoft Volume Sourcing Arrangement
Microsoft Volume Sourcing Arrangement
Fact Sheet What is the Microsoft VSA?
The Microsoft VSA provides pricing and licensing conditions for the supply of Microsoft products to Financial Management and Accountability Act 1997 (FMA Act) agencies and Commonwealth Authorities and Companies Act 1997 (CAC Act) bodies (excluding Government Business Enterprises).
Signed (with Microsoft Operations Pte Singapore) in January 2009, it was the first of the Australian Government’s Coordinated Procurement Contracting Framework Initiatives.
The VSA expires 30 June 2013 with no options to extend.
What products does the VSA cover? The Microsoft VSA provides competitive pricing for Enterprise and Select licenses (except online service products). All details on the pricing and licensing conditions applicable under the VSA are available via a nominated Large Account Reseller.
What are the benefits of the Microsoft VSA? Because the Microsoft VSA has standard terms and conditions, it is expected to streamline an agency’s purchasing process and save time for the vendor. Smaller agencies can now access both the pricing benefits and the beneficial licensing conditions previously only available to large high-volume purchasing agencies.
Who can use the VSA? The VSA is mandated for use by all FMA Act agencies where they choose to purchase Microsoft products. It is also available for use by CAC Act bodies (excluding Government Business Enterprises). Separate arrangements apply to State and Territory governments (for further information contact [email protected]).
What procurement processes need to be followed? The Microsoft VSA is a contractual arrangement and not a procurement. This means agencies are still required to make purchases from the VSA in accordance with applicable procurement processes (for FMA Act agencies this includes complying with FMA Act Regulations and the Commonwealth Procurement Rules).
Who is the nominated Large Account Reseller for the VSA, and what do they provide? The nominated Large Account Reseller for the VSA is Data#3. Agencies contract directly with the nominated Large Account Reseller for services relating to Microsoft software. This includes quotations, invoicing, licence key distribution, and licensing advice.
The Commonwealth has a separate head agreement with Data#3, and it is able to be used by FMA Act agencies, CAC Act bodies, states, territories and any incorporated company controlled by the Commonwealth or a State or Territory.
For quoting, pricing, licensing and general queries contact the Data#3 hotline on 1300 559 797 between 8.30am to 5.00 pm (from anywhere in Australia) or email [email protected].
Who manages the VSA Head Agreement? The Department of Finance and Deregulation (Finance) is responsible for managing the VSA Head Agreement on behalf of the Australian Government.
Each agency retains its role in actively managing its Microsoft licences.
How can I access further information? FMA Act agencies and participating CAC Act bodies can access further information govdex.gov.au. To access the VSA community on govdex.gov.au please contact [email protected]. For any other enquires regarding the Microsoft VSA, please contact [email protected].
Major Office Machines Arrangement
Major Office Machines (MOMs) Arrangement
Fact Sheet
What is the Major Office Machine Arrangement? Two Whole of Government (WoG) panels have been established for MOMs: • Equipment and Support (E&S) • Managed Print Services (MPS)
What does the arrangement cover?
The E&S Panel - provides network printers, multifunction devices, scanners and includes provisions for maintenance support and consumables (excluding paper). Agencies can either purchase or lease the equipment. Support fees are based on a ‘per impression’ basis.
The MPS Panel - provides for the deployment and maintenance of equipment and consumables – noting that the equipment is owned and maintained by the contractor and fees are based on a ‘per impression’ basis to cover support and services provided.
What are the benefits of the MOMs Arrangement?
The arrangement has achieved better value for money from the negotiated pricing for equipment and support, and for managed print services. Further efficiencies and savings are available for agencies by not going to market individually. Data quality and transparency have also been improved through better reporting. Who can use the MOMs Arrangement? It is mandatory for agencies subject to the Financial Management and Accountability Act 1997 (FMA Act) to use one of these panels to meet their MOMs requirements. Commonwealth Authorities and Companies Act 1997 (CAC Act) bodies are able to opt in to use the arrangements.
What procurement processes need to be followed?
Agencies determine which panel arrangement best meets their business needs based on a value for money
assessment. Whole of life cost considerations of the options is a key determinant.
Agencies must establish a Master Contract with one or more Panellist(s) allowing them to place orders as the need arises. If leasing, a leasing agreement will need to be formalised. Agencies select an MPS Panellist through a request for quote process. Relevant approvals need to have occurred for FMA Act agencies and this includes complying with FMA Act Regulations. The Master Contract and subsequent orders must be reported on AusTender. CAC Bodies must follow an opt-in process to access the MOMs Panels. Please contact Department of Finance and Deregulation (Finance) for further details.
What companies are on the panels? The E&S Panellists are: • Fuji Xerox Australia; • Konica Minolta Business Solutions Aust; • Kyocera Document Solutions; • Lexmark International (Aust); • Ricoh Australia; and • Sharp Corp Aust The MPS Panellists are: • Canon Aust; • CSG Enterprise Print Services; • Konica Minolta Business Solutions Aust; and • Ricoh Australia.
Who manages the MOMs Arrangement?
Finance is responsible for the MOMs arrangement on behalf of the Australian Government.
How can I access further information?
Enquiries should be directed to: [email protected], contact us on (02) 6215 2264, or you can join our Govdex Community.
Telecommunications Commodities, Carriage and Associated Services Panel
Telecommunications Commodities, Carriage and Associated Services Panel
Fact Sheet
What are Telecommunications Commodities, Carriage and Associated Services? Commodities, Carriage and Associated Services, are described as, wireless products and services, purchased from telecommunications carriers and suppliers.
These products and services include:
• mobile voice and data services including SIM cards (Carriage); and
• services associated with the above (Associated Services).
Why has the Government put panel arrangements in place? The Commonwealth’s objective is to establish a panel that is flexible, efficient, and responsive to changing technology and agency business requirements.
The overall strategic objectives of the coordinated procurement of services are to:
• reduce the cost of supply to agencies;
• continue to meet the business needs of agencies;
• contribute to a competitive and viable industry;
• result in fair, equitable and transparent processes; and
• optimise government savings through cost reductions, improved efficiencies and promotion of behavioural change.
Who are the panellists? The panellists are:
• Optus Networks Pty Ltd
• Teledesign Australia Pty Ltd
• Telstra Corporation Ltd
• TransACT Communications Pty Ltd
Who manages the panel? The Department of Finance and Deregulation is responsible for managing the panel on behalf of the Australian Government.
Can I purchase mobile devices through the Panel? There is currently a moratorium on the mandatory use of the Panel by Financial Management and Accountability Act 1997 agencies to procure mobile devices. The moratorium came into effect on 23 July 2012 and will remain in place for up to 12 months.
Who do I contact if I have further questions in relation to the panel? To access the panel’s user group on govdex.gov.au, or for any other enquiries regarding the panel, please contact (02) 6215 1597 or [email protected].
Telecommunications Invoice Reconciliation Panel
Telecommunications Invoice Reconciliation Panel
Fact Sheet
What are Telecommunications Invoice Reconciliation services? Invoice reconciliation is the practice of comparing invoicing data to the related telecommunications carrier contract to ensure that charges are being calculated and charged appropriately. Why has the Government put panel arrangements in place for the provision of Telecommunications Invoice Reconciliation services? The Australian Government has established a panel to provide a mechanism for agencies to engage telecommunications invoice reconciliation suppliers. This panel provides agencies with an opportunity to analyse their telecommunications invoice data, obtain recommendations from suppliers in respect of the payment of those invoices and ensure ongoing value for money is achieved. Due to the standard terms and conditions of the panel, agencies purchasing processes are expected to become more streamlined. The overall strategic objectives of the coordinated procurement of telecommunications invoice reconciliation services are to: • ensure that telecommunications invoice data is
analysed and recommendations are made in respect of the payment of those invoices to ensure ongoing value for money for agencies;
• reduce the cost of supply to agencies;
• continue to meet the business needs of agencies; and
• optimise government savings through cost reductions, improved efficiencies and promotion of behavioural change.
Who are the panellists? The panellists are: • Knet Technology Pty Ltd
• PricewaterhouseCoopers
• Vizibill
• Fastlane Software Pty Ltd - Option 1
• Fastlane Software Pty Ltd - Option 2
Who manages the panel? The Department of Finance and Deregulation is responsible for managing the Telecommunications Invoice Reconciliation Head Agreement on behalf of the Australian Government.
Who do I contact if I have further questions in relation to the panel? Agencies can access further information about the panel via govdex.gov.au. To access the Invoice Reconciliation User Group on govdex.gov.au, or for any other enquires regarding the Invoice Reconciliation Panel, please contact [email protected].
Telecommunications Management Panel
Telecommunications Management Panel
Fact Sheet What does the Telecommunications Management (TMAN) Panel offer? The TMAN Panel covers activities and services agencies may need to manage their overall telecommunications requirements or specific telecommunications technologies, applications and/or projects. Managed services supplied through the TMAN panel are divided into eight capability groups: • R1 - Requirements analysis, design and specification of
telecommunications services; • R2 - Consolidated telecommunications help desk
support services; • R3 - Consolidated service level management; • R4 - Consolidated telecommunications billing and
inventory management; • R5 - Contract management activities; • R6 - Enhanced operations management; • R7 - Specialist advisory; and • R8 - Support activities. Why has the Government put panel arrangements in place for the provision of managed telecommunication services?
The Australian Government has established a panel to provide a mechanism for agencies to engage service providers for telecommunications management. This panel provides agencies with an opportunity to purchase any or all elements of a managed telecommunications service required to supplement their internal capabilities.
Due to the standard terms and conditions of the panel, agencies’ purchasing processes are expected to be more streamlined. The overall strategic objectives of the coordinated procurement of telecommunications management services are to: • achieve savings in Commonwealth telecommunications
expenditure;
• improve price transparency of telecommunications services for the Commonwealth;
• reduce the cost and duplication of procurement processes for both the Commonwealth and the industry; and
• continue to support competition and innovation in the telecommunications industry.
How does the TMAN Panel work? TMAN Panellists have agreed to provide managed telecommunications services to agencies under the terms and conditions of the Deed of Standing Offer for Telecommunications Life Cycle Management Services (TLMS Deed). The TLMS Deed establishes the structure under which Panellists will supply deliverables and services to agencies.
Agencies can request a quotation for the provision of managed services from the TMAN Panel and manage their individual TLMS contracts, including negotiations with potential contractors.
It is agency’s responsibility to evaluate responses, select a preferred provider and obtain its procurement delegate’s approval. Agencies are to ensure services offered are fit for purpose and meet their requirements.
Telecommunications Management Panel
Who are the panellists? The panellists are:
• Alcatel-Lucent Australia Limited
• Boeing Defence Australia Pty Ltd
• Bridge IT Engineering Pty Ltd
• Broadreach Services Pty Ltd
• BSR Solutions (Business Strategy Review Pty Ltd)
• Cisco Systems Australia Pty Ltd
• Consultel IT & T Pty Ltd
• Cordelta Pty Ltd
• Dimension Data Australia Pty Ltd
• Electroboard Solutions Pty Ltd
• Envista Pty Ltd
• Fujitsu Australia Limited
• Gibson Quai - AAS Pty Ltd
• Housley Consulting Pty Ltd
• NEC Australia Pty Ltd
• Optus Networks Pty Ltd
• Rob Dobson & Associates Pty Limited
• Soul Pattinson Telecommunications Pty Limited
• Stratatel Limited
• The Strategic Directions Group Pty Ltd
• Telsoft Pty Ltd
• Telstra Corporation Limited
• Transpire Pty Ltd
• UXC Limited
• Veridian Solutions Pty Ltd
• Verizon Australia Pty Ltd
Who manages the panel?
The Department of Finance and Deregulation is responsible for managing the TLMS Deeds on behalf of the Australian Government. Who do I contact if I have further questions in relation to the panel?
Agencies can access further information about the panel via govdex.gov.au
To access the Telecommunications Management Panel User Group on govdex.gov.auor for any other enquires regarding the TMAN Panel, please email [email protected] or call 02 6215 1597