(whole) community service: 13 tips for creating inclusive service contexts for people with...
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(Whole) Community Service: 13 Tips for Creating Inclusive Service Contexts for People with
Disabilities
Kevin KoziolIndependent Living CoordinatordisAbility Resource Center
of the Rappahannock, Inc.
2014 Virginia Volunteerism & Service ConferenceSeptember 12, 2014
A little about the dRC and me
Inclusive service contexts look like?
Starting September 15, you can?
Being inclusive means?
It’s important because?
A disclaimer...…no legal advice here
InclusiveServiceContext
It starts with
attitude.
Inclusive service contexts = added value
Community
Service organization
Person
Working-age Virginians with disabilities employed
Source: 2012 Virginia Disability Status Report, Employment and Disability Institute, Cornell University
Inclusive service is linked to employment.
36%
Creating inclusive service contexts
Reach
RetainRecruit
13 tips
Example
Key idea
+
Spend time preparing to be inclusive.
Target outreach and recruiting.
Be explicit at events and in materials.
Analyze service positions.
Ask the right questions.
Consider “virtual volunteering.”
Avoid accommodation assumptions.
Know basic etiquette.
But don’t rely on basic etiquette.
Effective communication is more than interpreters and alternative formats.
Evaluate the built environment seriously.
Think beyond the built environment, seriously.
Build relationships and seek assistance.
Lead on!- Justin Dart
Kevin KozioldisAbility Resource Center409 Progress StreetFredericksburg, VA [email protected] @cildrc /disAbilityResourceCenterFredericksburgVA