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HCCT – Session 2.3: Key Questions Worksheet Page 1 of 24
Public health information for needs assessment and analysis: Key Questions Worksheet
Version: 4 November 2016
General guidance
Context and scope
Relation to other documents and processes
This document presents a worksheet that facilitates completion of the Key Questions on Public
Health Information for Needs Assessment and Analysis, initially to fulfil the Secondary Data
Review service described in the Global Health Cluster (GHC) Public Health Information (PHIS)
Standards. The Key Questions, in turn, pertain to each domain of the Framework of Public Health Information for Needs Assessment and Analysis.
This Worksheet is the main basis for the Public Health Situation Analysis (PHSA), which summarises
needs assessment and analysis for the health sector. The PHSA Template is structurally related to
the above documents. Finally, the PHSA is the basis for the health sector’s contribut ion to the
OCHA-led Humanitarian Needs Overview:
Types of information
The range of answers to the Key Questions may require sourcing the following types of information:
Statistics and data: estimates of demographic and health indicators, disease burden,
numbers of affected people, incidence of disease, numbers and locations of health resources, health service coverage or quality indicators, etc.
Perceptions and experiences: qualitative information on the experienced or perceived needs and priorities of the affected population, health staff, humanitarian staff, etc.
Events and other facts: Attacks and other acts of war, damage to health facilities, how the health system works, what is happening to the health system.
Guidance on completing the worksheet
Time available for completing the worksheet
This set of questions should be completed within a very short timeframe, in order to issue an
initial Public Health Situation Analysis (PHSA), based primarily on secondary data review, within
approximately the first 48h of crisis onset (see GHC PHIS Standards). Practically, this means that
questions need to be answered rapidly (about one working day) . There may not be time to
conduct key informant interviews, or thorough information searches, for all questions. One
Public Health Information Framework
Key Questions and Sources
Questions Worksheet
PHSA HNO
HCCT – Session 2.3: Key Questions Worksheet Page 2 of 24
should exercise judgment about which questions are more important given the typology of crisis
and the local epidemiological profile, and accept that some questions initially may just not be
answered at all, or may receive a tentative answer based on careful, plausible assumptions and knowledge from prior similar crises.
On the other hand, the PHIS Standards also specify that the PHSA (and therefore Secondary
Data Review based on the Key Questions) should, whenever possible, be conducted prior to a
crisis, as part of emergency preparedness. If the latter is done, there may be an opportunity to
take more time to research the questions (e.g. conduct a more thorough literature rev iew or talk to more informants).
Answering the questions
The question should be answered with figures, where appropriate, and/or with some qualitative
description of the situation. It is important however to provide succinct answers – about 50-100
words, if not less. Answers should as much as possible use consistent language and follow the structure of the question.
How precise should quantitative answers be?
It is understood that needs assessment, at least initially, takes place in a dynamic, information-
poor environment. As such, it is acceptable and indeed preferable to provide rough ranges for
percentages, totals and other statistics, whenever this would be a more honest way of
portraying the actual accuracy of available data, than by reporting a misleadingly precise single figure.
Triangulation in case of multiple sources
If more than one source is available, it is advisable to first grade the quality of each, and exclude any that are graded F (see below).
For statistics and data, a minimum to maximum range based on all the available sources should
be provided, as well as a central (most likely) estimate that approximately gives more weight to
higher-quality sources (e.g. “measles vaccination coverage was most probably around 45-50%, but individual estimates ranged from 34% to 65%”).
For perceptions and experiences as well as events and other facts, summary statements of the
evidence should be provided, that reflect the degree of agreement among sources, and/or
point out major disagreements (e.g. “sources agree that beneficiaries are most concerned with
the inability to access hospitals”, or “some sources reported drug stock -outs at all major hospitals, though one source denied this was happening”).
Identifying and recording sources
Internet browser searches
When searching Google or other internet search engines for data-rich or assessment reports (as
opposed to news reports), it is useful to rely on the advanced search feature of the search
engine, and search for files with typical extensions (e.g. .doc, .docx, .ppt, .pdf). Several
searches with alternative key terms are better than only a single search. Search terms used should be recorded.
HCCT – Session 2.3: Key Questions Worksheet Page 3 of 24
Recording the source(s)
The sources used for each answer should be recorded. For each source, this record should include:
The author(s) (agencies or individuals) or person interviewed; if the interviewee asked to
remain anonymous, record the author as “Anonymous” and ensure that the person’s
name or any other information that could be used to identify him/her (e.g. place of
interview, professional role, agency, initials, etc.) is not recorded on any document, paper or electronic;
The year of publication, for a report;
The title of the report or database; if informants are interviewed, use the designation
“Pers. comm.”
The date on which the person was interviewed, if appropriate;
The date(s) to which the source refers to (years for baseline information, months or weeks for crisis-emergent information), if appropriate;
A URL if the source is available online;
The quality grade for the source (see below);
The file of the report, downloaded to a secure folder. Files could be named starting with the number of the question, for easy retrieval.
The following are examples:
“World Humanitarian Relief Agency (2016). Health behaviours survey in Martello Tower camp (dates: Apr-May 2016). www.whra-madeup.org/martello_survey.pdf . [-4]”
“Buck Mulligan. Pers. Comm. Interviewed 3 Nov 2016. [+10]”
Guidance on appraising the strength of information
Grading the quality of each source
The quality of each source that is used to answer any of the Key Questions should be graded,
for at least three reasons: (i) to interpret evidence for any question with due caution; (ii) if
multiple sources are available for the same question, to know which to give more weight
(credence) to; (iii) to identify information gaps needing to be filled, e.g. through field assessment.
Table 1 shows a system for grading the quality of different types of sources used to answer any question.
Table 1. System for grading the quality of sources, by type of infor mation.
Score (possible range)
Statistics and data Perceptions and
experiences Events and other facts
Robustness criteria
-5 (worst) to +5 (best). If unknown, score a 0.
Do the statistics or data result from an
established appropriate
methodology or data
collection system (see Annex, Table 6)?
If not, were they
collected through some
Was the information collected through a
structured ethnographic
study inv olv ing
recognised methods in qualitativ e research?
If not, was some form of
qualitativ e methodology
To what extent is the source a direct witness of the
ev ent, or someone with
intimate, first-hand
knowledge of what is happening?
HCCT – Session 2.3: Key Questions Worksheet Page 4 of 24
Score
(possible range) Statistics and data
Perceptions and
experiences Events and other facts
form of rapid purposiv e
or conv enient sampling?
If not, are they just an
educated guess? If not, an unqualified report?
used (e.g. key informant
interv iews, focus
groups)?
If not, is this just an unqualified report?
-2 (worst) to +2 (best).
If unknown, score a 0.
How precise is the
statistic? If it is deriv ed from a sample, did the
authors remember to
report a confidence
interv al? Is the
confidence interv al or range sufficiently narrow
for meaningful
interpretation?
How consistent are
themes expressed by the respondents? Do
some clear patterns
emerge from the data?
Does it seem like
‘saturation’ was achiev ed (i.e. further
data collection would
not hav e yielded much
new information)?
What credentials (e.g.
subject expertise) does the source hav e?
-5 (worst) to +5 (best).
If unknown, score a 0.
Could the respondents
hav e had a motiv e for
exaggerating, under-
reporting, or distorting their answers? What is
the relationship between
the persons or agency
collecting data, and the
respondents?
Could the respondents
hav e had a motiv e for
exaggerating, under-
reporting, or distorting their answers? What is
the relationship between
the persons or agency
collecting data, and the
respondents?
Could the source hav e had
a motiv e for exaggerating
or under-reporting? How
independent is the source from combatants or other
opposing stakeholders in
the crisis?
-2 (worst) to +2 (best).
If unknown, score a 0.
Hav e the data been
collected and analysed
by a reputable, independent institution,
with a track record of
such work?
Hav e the data been
collected and analysed
by a reputable, independent institution,
with a track record of
such work?
What is the source’s
reputation for prev iously
prov iding unbiased, accurate information?
-2 (worst) to +2 (best).
If unknown, score a 0.
Do the statistics or data
appear plausible, giv en
what is known about the
crisis and similar crises of this typology?
Do the perceptions or
experiences appear
plausible, giv en what is
known about the crisis and similar crises of this
typology?
Does the ev ent or fact
appear plausible, giv en
what is known about the
crisis and similar crises of this typology?
Representativeness criteria -5 (worst) to +5 (best).
If unknown, score a 0.
To what extent are the data geographically
representativ e of the affected population? If the
data are regional or national, how likely is it that the
affected population is close to the regional / national av erage?
If the data are representativ e of only a sub-area
within the affected population, how likely is it that
this sub-area is close to the affected population
av erage? Think about urban v s. rural differences, or reasons
why the sub-area was selected.
n/a
-5 (worst) to +5 (best). If unknown, score a 0.
How recent are the data? To what extent do they still reflect conditions (either right before the crisis for
baseline information, or current for crisis-emergent
information)?
Think about what has changed since data
collection. Before the crisis, such changes might hav e occurred ov er years. Howev er, during a crisis
the situation is v ery dynamic, and thus data may
become outdated only days to weeks after they
were collected.
n/a
HCCT – Session 2.3: Key Questions Worksheet Page 5 of 24
Sub-scores should be summed, and a grade should be attributed to each source, as per Table 2.
Table 2. Suggested grades for a source of information, based on sub-scores.
Grade A B C D F (exclude)
Statistics and data +26 to +17 +16 to +6 +5 to -5 -6 to -16 -17 to -26
Perceptions and experiences +26 to +17 +16 to +6 +5 to -5 -6 to -16 -17 to -26
Ev ents and other facts +16 to +11 +10 to +4 +3 to -3 -4 to -10 -11 to -16
Overall strength of information
Once all the sources for a given question have been graded, the overall strength of information
available for the question should be graded, as per Table 3. Often this grading will be straightforward, as only one source will be available.
Table 3. System for grading the overall strength of information for answers to any question.
Strength of information Criteria
High At least one A-graded source or
at least two B- or C-graded sources that deriv e from mutually independent data
collection, and whose findings are reasonably consistent.
Intermediate No A-graded sources, but
at least one B-graded source
or
at least two C- or D-graded sources that deriv e from mutually independent data collection, and whose findings are reasonably consistent.
Low No A- or B-graded sources, but at least one C- or D-graded source.
None No source, or only F-graded sources.
The overall strength of information for entire set of Key Questions is also a useful index of the
extent of available information for needs assessment and analysis in the crisis, compared to
other crises. This can be computed by calculating the percentages of questions for which the
strength of information is High, Intermediate, Low or None, respectively, among all questions that were relevant for the crisis in question.
Scoring the extent of disruptions, threats or needs
Scoring the extent of disruption
Answers to questions in the Crisis-emergent Health Resources and Availability and Health System
Performance sections should be scored in terms of the extent to which the health system
component or parameter the question relates to (parameter, e.g. quality of health services, or
health system component, e.g. the existing epidemic alert and response system) is known or
may be assumed to undergo crisis-attributable disruptions. Alternatively, the extent to which
HCCT – Session 2.3: Key Questions Worksheet Page 6 of 24
people are without feasible access to certain health services, or to which health system performance may be declining, should be scored. Table 4 provides guidance for this scoring.
Table 4. Guidance for scoring the extent of disruption or lack of access to a given health system feature or service.
Extent of disruption Meaning
High
The majority of the health system feature / health serv ice has been or could be rendered non-functional.
Most people / patients do not hav e access to healthcare.
A major reduction in health serv ice cov erage or quality could occur.
Intermediate A substantial minority of the health system feature / health serv ice has been or
could be rendered non-functional.
A substantial minority of people / patients do not hav e access to healthcare.
A moderate reduction in health serv ice cov erage or quality could occur.
Low
A small minority of the health system feature / health serv ice has been or could be
rendered non-functional.
A small minority of people / patients do not hav e access to healthcare.
A small reduction in health serv ice cov erage or quality could occur.
None
The v ast majority or entirety of the health system feature / serv ice is v ery probably
still as functional as before the crisis.
No risk factors for reduction in health serv ice cov erage or quality hav e been identified.
Unclear
No plausible assessment can be made at this time.
It is important, while scoring, to remember that:
1. This extent of disruption is time-dependent. It may increase as new crisis risk factors emerge, or vice versa. See below for timing of disruptions.
2. For the vast majority of questions, one should be able to at least make a plausible
assumption about what could happen as a result of the crisis. Only a few questions should be scored as ‘Unclear’.
3. All scores should express the effect of the crisis, not the baseline situation, however
challenging the latter may have been. In other words, a health system feature (e.g.
pharmaceutical supply) that is weak at baseline should not automatically be scored ‘High’, unless the crisis has severely disrupted it.
4. One should provide a score without thinking about the mitigating impact of the
humanitarian health response. At this stage, one analysing needs for the health sector and pointing out what could happen in the absence of an adequate response.
Scoring the magnitude of health threats / needs
Answers to questions in the Crisis-emergent Health Status and Threats section should be scored
in terms of the extent to which the health problem or group of diseases could result in health
impacts, i.e. the magnitude of crisis-attributable excess mortality and/or excess mental health
problems.
Such a scoring is essential to establish health sector priorities, but is objectively difficult to do, as
it requires putting together information from all sections of the Key Questions, and considering
various causal pathways and interactions among risk factors and even disease groups. Figure 1 (Key Questions document) is useful to keep all of these in mind.
HCCT – Session 2.3: Key Questions Worksheet Page 7 of 24
In order to undertake the scoring, the following parameters should be considered together:
The baseline burden of disease (think of how many DALYs lost this disease or group of
diseases was responsible for before the crisis). The baseline disease burden is however
irrelevant for crisis-emergent health problems, including trauma injuries or combatant -
perpetrated SGBV. It is also relatively unimportant for epidemic-prone diseases (see Key Questions guidance tables and notes);
The extent to which crisis-emergent risk factors could increase this burden of disease. To
what extent could different risk factors occur? What is their risk grading, i.e. relevance to
this particular disease or group of diseases (see e.g. guidance tables in the Key
Questions document)? Note that the combination of different risk factors has a multiplicative effect;
What is known or can be assumed now about access to curative and preventive health services relevant to this disease or group of diseases;
What further disruptions to the health system could occur, and the effect they would have on this disease or group of diseases, in addition to the above.
Table 5 provides guidance on how to attribute scores.
Table 5. Guidance for scoring the magnitude of health threat or need for different groups of health problems.
Magnitude of threat /
need Meaning Notes
High
Could result in high lev els of excess
mortality and/or mental health
problems.
Could be one of the top driv ers of worsened
health status, and single-handedly result in a
substantial increase in all-cause mortality, or
substantial worsening of mental health and
functioning. Think of a v ery sev ere epidemic; a large
proportion of cases of life-threatening
disease going without treatment; huge
increases in infectious disease burden due
to combinations of important risk factors (ov ercrowding, malnutrition, poor WASH).
Intermediate Could result in considerable lev els
of excess mortality and/or mental health problems.
Could single-handedly result in a moderate
increase in all-cause mortality, or moderate worsening of mental health and functioning.
Low
Could make a minor contribution
to excess mortality and/or mental health problems.
Small but non-negligible increase.
None
Will v ery probably not result in any
excess mortality or mental health
problems.
Whatev er the baseline, no crisis-emergent
risk factors could occur that the pre-crisis
health system wouldn’t be able to cope
with. Alternativ ely, the number of trauma injuries
or combatant-perpetrated SGBV cases is
v ery likely to be zero or extremely low.
Unclear
No plausible assessment can be
made at this time.
Either the baseline is unknown, or it is
impossible to say at this stage how the crisis
could affect it, if at all.
Alternativ ely, it is impossible to know whether
there hav e been any trauma injuries or combatant-perpetrated SGBV cases.
Three important points to remember while scoring are:
HCCT – Session 2.3: Key Questions Worksheet Page 8 of 24
1. The magnitude of threat / need is time-dependent. It may increase as new crisis risk
factors emerge, or vice versa. This should be reflected in the Worksheet (i.e. different
magnitudes of threat should be reported, corresponding to different times). See below for timing of threat / need.
2. For the vast majority of questions, one should be able to at least make a plausible
assumption about what could happen as a result of the crisis. Only a few questions should be scored as ‘Unclear’.
3. One should resist the temptation to score every question as ‘High’, unless this is truly
warranted. Remember that scoring all or most questions as ‘High’ would imply
catastrophic levels of excess mortality: is this really a plausible development?
Differentiating between different magnitudes of threat / need, on the other hand, helps to identify relative priorities for the humanitarian health response.
4. One should provide a score without thinking about the mitigating impact of the
humanitarian health response. At this stage, one analysing needs for the health sector and pointing out what could happen in the absence of an adequate response.
Indicating the timing of disruptions and threats / needs
Along with the above scores, the timing of any disruption or threat / need should be specified,
with a time horizon of 12mo. Here, timing refers to the earliest possible time point after the onset
of the crisis at which the disruption, or health threat / need, could change magnitude from its
default baseline of ‘None’. Therefore, one should combine all information throughout the Key
Questions and decide which relevant risk factors, if any, could occur the earliest, and when.
As previously mentioned, if it is clear that the extent of disruption or magnitude of threat / need
could vary considerably during this time horizon, different extents / magnitudes, and associated
timings, should be specified. For example, the extent of disruption in the pharmaceutical supply system could be:
Extent Timing
Low 1-2mo
Medium 3-5mo
High 6-12mo
Similarly, for trauma injuries after a sudden-onset natural disaster, the timing of need would be
immediate, and indeed would dramatically decrease after one week, since the window for treatment (though not rehabilitation) is very short for most life-threatening injuries.
HCCT – Session 2.3: Key Questions Worksheet Page 9 of 24
Annex: Appropriate methods for statistics and data
Table 6. Appropriate methods for collection of statistics and data, by type of information. From Checchi et al., Lancet.
Type of information Prospective
surveillance
Population sample
survey
Analysis of
programme data Other methods
Affected population
size and composition
Community-based
demographic
surveillance
Residential structure
tally plus structure
occupancy
estimation
Vaccination or
nutritional screening
data combined w ith
expected age
structure
Area estimation plus
population density
estimation
Various qualitative or
convenience methods
Exposure to armed
attacks
Facility-based
surveillance of injuries
and attacks against
health
Retrospective survey
of individual
exposure to injury
Conflict analysis
(tracking of media and
other informant reports)
Sexual and gender
based violence
Facility-based
surveillance of SGBV
cases
Retrospective survey
of individual
exposure to SGBV
Conflict analysis
(tracking of media and
other informant reports)
Food security and
feeding practices
Household
livelihoods, resilience
and coping, food
access, food
consumption and
feeding practices
survey
Agricultural production
monitoring
M arket analysis
Household focus
groups
Desk-based food
security risk assessment
Nutritional status Repeated
anthropometric
sampling from sentinel
communities
Anthropometric
survey
Trend analysis from
community- or facility-
based
anthropometric
screening, and
CM AM admissions
Desk-based nutritional
risk assessment
Physical health Early Warning Alert
and Response
Netw ork system
(EWARS) for epidemic
alert and response
Survey to measure
point prevalence of
chronic diseases or
retrospective
incidence of acute
disease syndromes
Analysis of facility-
based morbidity and
mortality data
Desk-based disease risk
assessment and
situation analysis
Tracing and tracking of
people in need of
treatment continuation
Mental health Collecting data
covering serious
mental health
symptoms as part of
general facility-based
health surveillance.
Adding questions
covering serious
mental health
symptoms to general
health surveys
Analysis of HM IS
morbidity data
Literature (desk) review
Services mapping
Participatory
assessment
Service availability
and functionality
HeRAM S (w ith
updated
geographical
database of facilities)
Who What Where
When (4W)
Service coverage Coverage survey
(vaccination, health
services, nutritional
programme, etc.)
Comparison of actual
programme outputs
vs. target
beneficiaries
Focus groups, other
qualitative methods for
exploring service
utilisation and barriers
Service effectiveness Analysis of HM IS data
(e.g. on cure rates)
Facility audits and spot
checks, patient ex it
interviews
Population mortality Community-based
demographic
surveillance
Passive “body count”
surveillance
Retrospective
mortality survey
(verbal autopsies as
add-on to explore
causes of death)
Census (post-w ar) and
demographic
modelling
Capture-recapture
analysis
Indirect (model-based)
estimation
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 10 of 24
Baseline (pre-crisis) information questions
Health status and threats
Population mortality and relative burden of disease, by main cause (epidemiological profile)
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 1. What was the population crude death rate?
2. What was the under 5y (child) mortality ratio?
3. What was the annual burden of disease,
expressed as Disability Adjusted Life Years
(DALYs) lost, for the following groups of
diseases: Nutritional deficiencies
Reproductiv e, maternal, neonatal causes
Infectious diseases
HIV/AIDS Tuberculosis
Non-communicable diseases
Injuries
Mental disorders
Nutritional status and its determinants (food security, feeding practices)
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 4. What was the prev alence of acute
malnutrition (sev ere, moderate and global)
among children 6-59mo old?
5. What was the proportion of women aged 15-
49 years with low body mass index (<18.5
kg/m2)?
6. What was the proportion of infants exclusiv ely
breastfed until 6mo of age?
Reproductive, maternal and neonatal health (status and main patterns)
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 11 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 7. What was the crude birth rate?
8. What was the maternal mortality ratio?
9. What was the neonatal mortality ratio?
10. What was the prev alence of contraceptiv e
use?
11. What is known about the incidence of SGBV,
including during any crises that may occurred
in the same population prev iously?
Burden of the main endemic infectious diseases
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 12. What were the top three infectious causes of
outpatient consultation, in order of
proportional morbidity?
Local history of epidemic diseases
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
13. What, if any, confirmed epidemics hav e
occurred in the affected area (in the case of displaced people, both the area of origin and
the host community) ov er the last 10y?
14. What was the sev erity of any epidemics (total known cases and deaths)?
HIV and TB burden
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information
15. What was the HIV seroprev alence in the general population, and how many people
were in need of antiretrov iral treatment?
16. What was the annual incidence of activ e TB (total number and rate)?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 12 of 24
People under HIV and TB treatment
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 17. How many people were on antiretrov iral
treatment?
18. How many people were on TB treatment?
Burden of the main non-communicable diseases (NCDs)
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information
19. What were the most important groups of NCDs?
20. What was the prev alence of diabetes?
21. What was the prev alence of hypertension?
Burden of injuries
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information [none]
Mental health: socio-cultural context, mental health and psychosocial context
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 22. What are the essential concerns, beliefs, and
cultural issues that aid prov iders should be
aware of when prov iding mental health and
psychosocial support?
Health resources and service availability
Key health system features:
Management structure
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 13 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 23. Who is in charge of the health system at
different hierarchical lev els? How
decentralised are health policy and resource allocation?
Range of services provided by level (community, outpatient, inpatient)
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
24. What health serv ices are meant to be
prov ided at community lev el?
25. What health serv ices are meant to be
prov ided at outpatient (primary) lev el?
26. What health serv ices are meant to be
prov ided at inpatient (secondary) lev el?
Financing model
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 27. Which serv ices are free at the point of use, and
which, if any, require user fees?
28. How centralised or decentralised is the health budget? Is there a form of local cost-recov ery?
Role of private / non-state providers, including NGOs
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
29. What proportion of health facilities is reliant on
non-state actor support? Name any piv otal non-state actors.
30. To what extent do people rely on priv ate or
informal sources of healthcare?
Pharmaceutical supply system
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 14 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 31. How are pharmaceuticals procured, stored
and supplied to public health facilities? Is there
a national pharmaceutical central?
32. How dependent is the health system on locally
produced pharmaceuticals?
Trauma care capability and emergency resilience
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 33. In the ev ent of mass casualty ev ents, what
specialised trauma surgery and rehabilitation
facilities can injury cases realistically access?
What is their approximate capacity?
34. What ev idence, if any, is there of emergency
preparedness and resilience in the health
system (e.g. emergency supply stocks; contingency plans; safe hospitals)?
Epidemic alert and response
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
35. What is the name of any epidemic surv eillance
system, and what was its actual functionality in the affected area?
36. How prompt and effectiv e was the health
system’s response to past epidemics?
Health facilities by level in the affected area
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information
37. How many health facilities, by lev el (primary, EmOC [basic or comprehensiv e emergency
obstetric care], secondary, tertiary) were
functional in the affected area, and where
were they?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 15 of 24
Inequity in service availability (pockets of low/no population access to healthcare)
Question Answer / notes Source(s)
[quality grade] Overall strength of
information
38. Were there any population pockets within the
affected area that had no realistic access to health serv ices?
Availability of nurses and doctors (including specialists in surgery, anaesthesia, obs-gyn)
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 39. How many nurses were working in the affected
area?
40. How many doctors were working in the affected area?
41. How many specialist doctors (surgeons,
anaesthesiologists, obs-gyn) were working in the affected area?
Health system performance
Coverage / utilisation of routine preventive and curative health services
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 42. What was the outpatient utilisation rate
(consultations per person per year)?
43. What was the percentage of births assisted by a skilled attendant?
44. What were the measles (children under 5y)
and DPT3 or pentav alent3 (children under 1y) v accination cov erages?
Quality of service provision and beneficiary satisfaction / perceptions
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 16 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength of
information 45. What was known about the quality of health
serv ice deliv ery, and competency of human
resources for health?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 17 of 24
Crisis-emergent information questions
Health resources and service availability
Key health system disruptions:
Disruption to management
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 46. Are health authorities still in
place and/or able to take,
transmit and execute
decisions?
Reduction in financing
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 47. To what extent could financial
resources for health serv ices, at
any lev el, be reduced, and
when?
48. To what extent could people’s
ability to afford either the
direct (user fees, drug costs) or indirect (e.g. trav el,
sustenance of patients) costs
of healthcare be curtailed,
and when?
Inability of non-state providers to maintain service provision
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 49. To what extent do existing non-
state prov iders, if any, seem
able to maintain serv ice
prov ision?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 18 of 24
Disruption to supply chain
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption
50. What disruptions to the pharmaceutical supply chain
are occurring or likely to occur,
and when?
Degraded alert and response
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 51. To what extent has the health
system’s epidemic
surv eillance, alert and
response capability been
compromised?
Extent and pattern of attacks against health services
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption
52. To what extent hav e any components of health serv ices
(staff, infrastructure, assets)
been attacked or looted, and
what is the pattern of attacks
to date?
Extent of damage to health facilities
Question Answer / notes Source(s)
[quality grade] Overall strength
of information Extent of
disruption Timing of disruption
53. How many health facilities,
where, and at which lev el (primary, EmOC, secondary,
tertiary) are known or
projected to hav e been
damaged as a result of the
crisis?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 19 of 24
Population living without functional health services, by level
Question Answer / notes Source(s)
[quality grade] Overall strength
of information Extent of
disruption Timing of disruption
54. How many people are known
or projected to be without realistic access to functional
community health serv ices?
55. How many people are known
or projected to be without realistic access to functional
primary health serv ices?
56. How many pregnant women deliv ering ov er the next 1mo
are known or projected to be
without realistic access to
functional EmOC serv ices?
Immediate
57. How many people are known
or projected to be without
realistic access to functional secondary or tertiary health
serv ices?
Immediate
58. How many people with trauma injuries are known or projected
to hav e no realistic access to
functional trauma serv ices?
Immediate
59. How many people are known
or projected to be without
realistic access to functional
mental health serv ices?
Displacement or migration of human resources for health
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 60. To what extent is or could
displacement / migration of
human resources for health away from the affected
population occur?
n/a
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 20 of 24
Health system performance
Key factors resulting in reduced coverage
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption
61. To what extent could crisis risk factors reduce cov erage /
utilisation of primary curativ e
serv ices, and when?
62. To what extent could crisis risk
factors reduce cov erage /
utilisation of secondary/tertiary
curativ e serv ices, and when?
63. To what extent could crisis risk
factors reduce cov erage /
utilisation of prev entiv e
serv ices (including v accination and antenatal care), and
when?
Key factors resulting in quality deteriorations
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Extent of
disruption
Timing of
disruption 64. To what extent could crisis risk
factors reduce the quality of
health serv ices, and when?
Health status and threats
Deteriorations to food security, feeding practices and thus nutritional status
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat 65. To what extent could any
worsening food insecurity have
an effect on nutritional status,
and when?
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 21 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat 66. To what extent could
worsening feeding and care
practices hav e an effect on nutritional status, and when?
67. To what extent could
nutritional status deteriorate in different age groups (infants,
other children, pregnant and
lactating women, people liv ing
with HIV, general population),
and when?
Increased sexual and gender-based violence (war- or displacement-related)
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat
68. Is there ev idence of combatants perpetrating
SGBV on the affected
population?
Immediate
69. To what extent could other
crisis risk factors increase SGBV
frequency, and when?
Factors worsening reproductive, maternal and neonatal health outcomes
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat 70. To what extent could crisis risk
factors worsen reproductiv e,
maternal and neonatal health
outcomes, and when?
Factors increasing burden of the main endemic infections
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat
71. To what extent could crisis risk
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 22 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat factors increase the burden of
the main endemic infectious
diseases, and when?
Main epidemic threats and their likelihood
Question Answer / notes Source(s)
[quality grade] Overall strength
of information Magnitude of need / threat
Timing of need / threat
72. Which epidemic-prone
diseases could cause outbreaks, with what attack
rate, sev erity, and when? Are
any happening now?
73. Which local infectious disease
eradication / elimination
programmes could be at risk of
setbacks, and when?
Extent of interruption of HIV and TB treatment
Question Answer / notes Source(s)
[quality grade] Overall strength
of information Magnitude of need / threat
Timing of need / threat
74. How many people’s HIV
treatment has been or may soon be interrupted, and when
could their health outcomes
start to deteriorate?
75. How many people’s TB
treatment has been or may
soon be interrupted, and when
could their health outcomes
start to deteriorate?
Extent of interruption of treatment for the main NCDs
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat
76. How many people’s type 1
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 23 of 24
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat (insulin-dependent) and type 2
diabetes treatment has been
or may soon be interrupted, and when could their health
outcomes start to deteriorate?
77. How many people’s hypertension treatment has
been or may soon be
interrupted, and when could
their health outcomes start to
deteriorate?
Number and typology of injuries
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat
78. How many people are known or projected to hav e sustained
life-threatening trauma injuries,
and could substantial numbers
of trauma injuries continue to
occur ov er the foreseeable future?
Immediate
79. What is the observ ed or
expected typology of trauma injuries?
n/a
Status of people in mental health care institutions
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat 80. What is known about the
safety and ongoing care of
patients in mental health care
institutions?
Immediate
NEEDS ASSESSMENT AND ANALYSIS Cluster / response: Cluster name
KEY QUESTIONS WORKSHEET Date of last update: [Publish Date] Date of next scheduled update: [Publish Date]
HCCT – Session 2.3: Key Questions Worksheet Page 24 of 24
Exposures to mental trauma and community perceptions
Question Answer / notes Source(s)
[quality grade]
Overall strength
of information
Magnitude of
need / threat
Timing of need /
threat 81. To what extent could the
prev alence and sev erity of
mental health problems
increase, and when?
Increased frequency of addiction
Question Answer / notes Source(s)
[quality grade] Overall strength
of information Magnitude of need / threat
Timing of need / threat
82. To what extent could
substance addictions could become more frequent, and
when?
Overall strength of information
Strength of
information
Number of
questions
% of All
Questions
High
Intermediate
Low
None
TOTAL: 100%