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A Quarterly Publication for the Members of Schlumberger Employees Credit Union • Winter 2018 Auto Shopping Made Easy Shopping for a car can be an enjoyable experience, particularly if you understand the process and are prepared to do some research in advance This article provides useful information to prepare you for a successful experience and save you money in the process Before You Shop Get pre-approved - If you plan to make a loan for your vehicle purchase, this is the first place to start. Pre-approval not only makes sure that you are able to afford the vehicle, but also prepares you in advance for price negotiations after you find your vehicle. You can avoid dealer pressure from their finance department simply by saying “SECU is providing my Financing, Extended Warranty, GAP, and Payment Protection services.” The dealer will then fax the Buyer’s Order to SECU so we can electronically deliver the funds (SECU contracts can be signed electronically online) Pre-approve at: wwwsecuslbcom (Auto Loans), or use our AskAuto ® app (QR code on right) Research your vehicle Review publications – Find Consumer Reports, Car Buyer’s Rule Book, and The Original New Car Cost Guide online or at your local library Build and price your vehicle - Use NADA.com, Edmunds.com, or KBB.com to determine the base vehicle price including your preferred options If you are planning to buy a used vehicle, compare the trade-in price to the list price for determining your negotiable range Look for rebates and dealer incentives - Find the current list at wwwsecuslbcom (Ask a Question: Auto rebates or incentives) When you shop Visit the dealer after hours - Search for your favorite vehicle and review the MSRP, sticker options and length of time the vehicle has been on the lot The longer the period, the more negotiation room you have Discount unnecessary options Use our AskAuto ® app to scan VINs and compare vehicle options Bring a friend - This person should be able to keep you from an impulsive purchase. Be prepared to walk away if the salesperson is inflexible (options, pricing or terms) 0131 Keep financing separate - Never discuss what you can afford in terms of price or payment, or you will likely end up paying more for your vehicle Separate your trade - If you plan to trade-in your vehicle, do not indicate as such until you have negotiated the deal. You may later decide to sell it elsewhere for a better price (Consideration: Your net taxable vehicle price is reduced by the trade-in value) Keep the rebate - Often, keeping the rebate is better than giving it up for a lower interest rate loan. Your SECU loan officer can assist with this review. Inspect a used vehicle - Find a reputable mechanic to inspect the vehicle Most local auto repair shops can provide this service No Haggle Option If you feel uncomfortable with this process, you can avoid the hard line negotiations altogether by visiting the “Credit Union Friendly” “no haggle” Fleet Dealer: wwwAutoConnectionPlusorg (Houston area only) For more vehicle purchase information, visit our website (Ask a Question: Auto Buyer’s Education) Attend one of our workshops and receive Free GAP coverage on your SECU loan. The 71st Annual Meeting of Members is set for Monday, February 19, 2018, at 9 am CST As in recent years, we will conduct our meeting using webinar conferencing technology This venue allows more members to participate Last year we had 404 registrations for attendance from 32 countries Your president and board will make an informative presentation covering the financial soundness, growth, and strategic direction of our credit union. Questions submitted from the registrants will be addressed after the event There will be $1,000 in e-door prize giveaways for members who attend the online/telephone event To participate in this event, you will require access to the Internet along with an up-to-date web browser Audio will be made available via telephone and PIN provided during registration Members must pre-register for this event Details can be found on our website: wwwsecuslbcom (Ask a Question: Annual Meeting of Members 2018) As a Member-Shareholder, the Annual Meeting of Members allows you the opportunity to elect your Board of Directors and to express opinions regarding SECU policies and programs. Credit Unions are the only financial institutions owned entirely by their members SECU is a MEMBER OWNED, MEMBER LED SM financial institution solely sponsored by Schlumberger for a specific mission Mission Statement The Schlumberger Employees Credit Union (SECU) is a not-for-profit, full service financial institution dedicated to assisting members in meeting their financial needs. We hope that you will plan to join us online at our Annual Meeting! SECU Sets 71st Annual Meeting

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Page 1: When you shop Auto Shopping Made Easy · up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide

A Quarterly Publication for the Members of Schlumberger Employees Credit Union • Winter 2018

Auto Shopping Made Easy

Shopping for a car can be an enjoyable experience, particularly if you understand the process and are prepared to do some research in advance . This article provides useful information to prepare you for a successful experience and save you money in the process .

Before You ShopGet pre-approved - If you plan to make a loan for your vehicle purchase, this is the first place to start. Pre-approval not only makes sure that you are able to afford the vehicle, but also prepares you in advance for price negotiations after you find your vehicle. You can avoid dealer pressure from their finance department simply by saying “SECU is providing my Financing, Extended Warranty, GAP, and Payment Protection services.” The dealer will then fax the Buyer’s Order to SECU so we can electronically deliver the funds (SECU contracts can be signed electronically online) . Pre-approve at: www .secu .slb .com (Auto Loans), or use our AskAuto® app (QR code on right) .

Research your vehicle • Review publications – Find Consumer Reports, Car Buyer’s Rule Book,

and The Original New Car Cost Guide online or at your local library . • Build and price your vehicle - Use NADA.com, Edmunds.com, or

KBB.com to determine the base vehicle price including your preferred options . If you are planning to buy a used vehicle, compare the trade-in price to the list price for determining your negotiable range .

• Look for rebates and dealer incentives - Find the current list at www .secu .slb .com (Ask a Question: Auto rebates or incentives) .

When you shop

Visit the dealer after hours - Search for your favorite vehicle and review the MSRP, sticker options and length of time the vehicle has been on the lot . The longer the period, the more negotiation room you have . Discount unnecessary options . Use our AskAuto® app to scan VINs and compare vehicle options .

Bring a friend - This person should be able to keep you from an impulsive purchase. Be prepared to walk away if the salesperson is inflexible (options, pricing or terms) . 0131

Keep financing separate - Never discuss what you can afford in terms of price or payment, or you will likely end up paying more for your vehicle .

Separate your trade - If you plan to trade-in your vehicle, do not indicate as such until you have negotiated the deal. You may later decide to sell it elsewhere for a better price (Consideration: Your net taxable vehicle price is reduced by the trade-in value) .

Keep the rebate - Often, keeping the rebate is better than giving it up for a lower interest rate loan. Your SECU loan officer can assist with this review.

Inspect a used vehicle - Find a reputable mechanic to inspect the vehicle . Most local auto repair shops can provide this service .

No Haggle OptionIf you feel uncomfortable with this process, you can avoid the hard line negotiations altogether by visiting the “Credit Union Friendly” “no haggle” Fleet Dealer: www .AutoConnectionPlus .org (Houston area only) .

For more vehicle purchase information, visit our website (Ask a Question: Auto Buyer’s Education) . Attend one of our workshops and receive Free GAP coverage on your SECU loan.

The 71st Annual Meeting of Members is set for Monday, February 19, 2018, at 9 a .m . CST . As in recent years, we will conduct our meeting using webinar conferencing technology . This venue allows more members to participate . Last year we had 404 registrations for attendance from 32 countries .

Your president and board will make an informative presentation covering the financial soundness, growth, and strategic direction of our credit union. Questions submitted from the registrants will be addressed after the event .

There will be $1,000 in e-door prize giveaways for members who attend the online/telephone event . To participate in this event, you will require access to the Internet along with an up-to-date web browser . Audio will be made available via telephone and PIN provided during registration . Members

must pre-register for this event . Details can be found on our website: www .secu .slb .com (Ask a Question: Annual Meeting of Members 2018) .

As a Member-Shareholder, the Annual Meeting of Members allows you the opportunity to elect your Board of Directors and to express opinions regarding SECU policies and programs. Credit Unions are the only financial institutions owned entirely by their members . SECU is a MEMBER OWNED, MEMBER LEDSM financial institution solely sponsored by Schlumberger for a specific mission .

Mission StatementThe Schlumberger Employees Credit Union (SECU) is a not-for-profit, full service financial institution dedicated to assisting members in meeting their financial needs.

We hope that you will plan to join us online at our Annual Meeting!

SECU Sets 71st Annual Meeting

Page 2: When you shop Auto Shopping Made Easy · up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide

Auto/Specialty ALA 2.25% APR*

Refinance Auto/Specialty Up to 2% Below

Competitor

Debt Consolidation ALA 5.49% APR* (New Money Only)

*APR is Annual Percentage Rate, ALA is As Low As. Auto/Specialty: No down payment required with approved credit. Refinance discounts: 2% for up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide proof statement with competitor rate). Debt Consolidation: For refinancing unsecured debt from other financial institutions. Members must qualify! See www.secu.slb.com (Ask a Question: Loan Specials) for details.

Loan SpecialsTake advantage of our Great Rates

“While they Last”

From the President: Your credit union remains strong through November YTD with $816.1 million in assets, and 30,917 members. Our capital has grown 11 .59% to $112 .4 million, yielding a net worth ratio of 13 .78%, which is a more than adequate safety margin as per NCUA (National Credit Union Administration – the Federal regulatory agency that insures credit unions) requirements .

SECU remains 5-Stars rated for the 56th consecutive quarter through December 2017 . The 5-Stars rating is the highest rating offered by BauerFinancial, Inc., indicating that SECU is one of the safest financial institutions in the U .S .

Year in ReviewWe completed our new Net24 Internet banking system rollout in June . This system better integrates our online banking, payments and personal financial management (PFM) tools. In addition to the standard features: account summary/history, bill pay, check images, secure mail, eStatements, and eAlerts, we added Pay People person-to-person (P2P) and TRENDS (PFM) for budgeting, account aggregation of your other financial institution accounts, and Zillow (Zestimate) for real estate valuations and net worth calculations . 0526

We rolled out a new card administration program for enhanced integration of our credit and debit cards, back-office management, and CardValet® app . We also plan to integrate CardValet® with the Net24 Mobile app for single sign-on access .

Despite the weather challenges from hurricane Harvey and temporary office closure, we were able to maintain 24/7 service availability of our online systems . Although backup and disaster recovery systems were on standby, they were not required .

We plan to have our new website migrated from the Schlumberger HUB environment to the new cloud platform by year end . This will offer users dynamic web presentation for improved readability on any sized device .

I would like to personally thank you for your continued support . Along with our dedicated staff and volunteer board, we wish you and your family a very happy New Year!

Harold OttisPresident

Manage Your VISA Cards Take complete control over when and where your SECU VISA cards are used.

CardValet® mobile app allows debit and credit card holders safeguards from fraud by providing controls to turn cards on/off, set parameters for transaction limits and by geographic location, and receive real-time alerts .

Available only in U .S . Google and Apple stores, once the app is downloaded and card registration complete, you will begin receiving real-time text alerts on all transactions . Alerts can also be set by transaction limits, location, and merchant type . Alerts are very useful for early detection of fraud . When suspicious transactions appear, users can immediately turn off their card(s) then contact SECU to have the card(s) reissued .

Both debit and credit cards can now be registered under the same User Name . Since you can receive text alerts, there is no need to log into the app very often unless you suspect fraud or desire to change your card settings . If you choose to set geographic limits, be aware that some merchants (particularly online) may process in other states or countries than where you are conducting your transaction which could lead to an inadvertent block . Recurring transactions that were setup prior to any CardValet restrictions will continue to process normally over-riding any app settings (i .e ., athletic clubs, EZ Tag, etc .) .

For video demonstration (QR code on right) or additional information, see our website at www .secu .slb .com (Ask a Question: CardValet) .

Page 3: When you shop Auto Shopping Made Easy · up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide

Announcing New SECU Staff Sebastian Deschamps

With over 1 year of IT experience through co-op (internship) positions while attending Northeastern University in Boston four years, Sebastian joins our team as Desktop Support Specialist . He enjoys spending time with family, playing soccer and watching movies .

Home Buyer’s WorkshopsSECU offers Home Buyer’s Workshops monthly through SWBC, our mortgage lender business partner . These workshops offer a unique opportunity to have questions answered by mortgage professionals who can assist you through the home buying process and provide a very informative venue without the sales pressure . 0531

Topics Covered

Mortgages – Types, closing costs and interest rates .Representation – Who should guide you through the process .Buying Decision – Information needed before making the offer .Inspection and Repairs – Who should pay and traps to avoid .

Home Buyer’s Workshop ScheduleJanuary 10, 2018 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar (see RSVP instructions below) .

February 14, 2018 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar .

March 14, 2018 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar .

To RSVP, visit our website: www.secu.slb.com (Ask a Question: Home Buyer’s Workshops)

Mortgage Assistance Contact Sallye Gibson, the SECU mortgage loan officer (Toll Free: 800-460-6990, Direct: 281-285-3237, or email: [email protected]) . Sallye can provide you with a wealth of information without obligation!

Protect Your Family and Future!

Your membership means competitive rates, helpful guidance without sales pressure, and quality products trusted by your credit union . Regardless of your budget, we can help make sure the protection you need makes sense . It’s all part of smart planning and caring about the aspirations and achievements of those who matter most .

Call us - We’ll help you understand all of your options so you can choose the one that is best for you and your family .

Life and AD&D 1-855-612-7909

Auto & Home 1-888-380-9287

Visit us at TruStage.com

TruStage products and programs are made available through the companies of the CUNA Mutual Group . They have been providing insurance and financial services designed for credit unions and their members for more than 75 years, serving more than 13 million credit union members .

TruStage™ is the marketing brand for the insurance products .

The Auto & Home Insurance Program is made available by CUNA Mutual Insurance Agency, Inc . and underwritten by leading insurance companies . Life and accidental death & dismemberment insurance is sold through CMFG Life Insurance Company . The insurance offered is not a deposit and is not federally insured, sold, or guaranteed by your credit union . MC2645AR-0812

Auto Buyer’s Workshops Attend one of our workshops and receive Free GAP (Guaranteed Auto Protection) coverage, a $350 value (Must take an SECU auto loan within 90-days of the workshop, 2015 and newer vehicles only) .

Topics CoveredPre-shopping – Online resources for vehicle reviews. Shopping – When to shop or walk on an apparent deal. Buying Decision – Negotiate or no-haggle options. Buyer Beware – Come-on’s and traps to avoid.

Auto Buyer’s Workshop Schedule

March 13, 2018 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar (see RSVP instructions below) .

June 12, 2018 - Sugar Land (205 Industrial Blvd) 6:00 - 7:30 PM and webinar .

To RSVP, visit our website: www.secu.slb.com (Ask a Question: Auto Buyer’s Education) .

Insurance Built for Credit Union Members Like You!

Page 4: When you shop Auto Shopping Made Easy · up to 48-months, 1.5% for 49-60 months, 1% for 61-72 months, but not to exceed remaining loan term (floor rate is 2.25% APR, and must provide

LOAN RATES (Effective January 1, 2018)LOAN TYPE RATE (APR) TERM (Months) FINANCING

Auto: New/Used 2.25%* 24 100% of list (new),2.74%* 25-36 100% NADA value (used),3.05%* 37-48 + TT&L3.60%* 49-60 $15K minimum4.40%* 61-72 $25K minimum

Specialty: 2.25%* 24 100% of list (new),RV, Boat, 2.74%* 25-36 100% NADA value (used),Motorcycle 3.05%* 37-48 + TT&L

3.60%* 49-60 $15K minimum4.40%* 61-72 $25K minimum

Share-Secured Div rate + 2.75% 12 - 60-monthsCD Secured CD Rate + 2.75% Same as Term of CDStock Secured 6.40% 12-60 60% loan on SLB stockSignature 9.49%* 12 Computer, Furniture, etc.Signature 10.49%* 13-18 If Consolidation, see Special!Signature 10.99%* 19-30Signature 11.49%* 31-36

SAVINGS RATES (Effective January 1, 2018)SAVINGS TYPE TERMS RATE (APY)

Regular Share(paid quarterly)Youth

$100 min. no min. bal.

0.050%0.050%

6-month CD $1000 min. 0.080%12-month CD $1000 min. 0.130%18-month CD $1000 min. 0.180%24-month CD $1000 min. 1.004%36-month CD $1000 min. 1.206%IRA Savings $40 min. 0.050%IRA 6-month CD $500 min. 0.080%IRA 12-month CD $500 min. 0.130%IRA 18-month CD $500 min. 0.180%IRA 24-month CD $500 min. 1.004%IRA 36-month CD $500 min. 1.206%Checking (Standard)*Checking (55Plus)*

$500 min.no min. bal.

0.005%0.010%

*APY is Annual Percentage Yield. Rates are subject to change. Regular share rates are determined by the board of directors, and declared on the third Monday of the last month of the quarterly period affected. Rates marked by * are “As Low As” rates that depend on credit performance (see details on the SECU website). Loans are subject to minimums borrowed and members must qualify, except for stock- and share- secured loans. Auto loans are available for up to 100% of list (new) or 100% of NADA value (used) plus TT&L. Checking interest is paid on standard and 55Plus accounts only.

SECU Statement of Condition(As of 11/30/2017, $ in Millions)

ASSETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $816 .1SAVINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $698 .7 LOANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $203 .6MEMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30,917

ABA Routing Number: 313084564

Email: [email protected] Web Page: www.secu.slb.com

MEMBER OWNED, MEMBER LEDSM

SECU Executive BoardChairman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bill CarpenterVice Chairman . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joe Van Valkenburgh Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Jerry HarperSecretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas McDaniel

Other Board MembersJohn Crawford Kannan Venkataraman Bob Fons Sonny Johnston

The SHAREHOLDER is a non-subscription publication of the Schlumberger Employees Credit Union, 205 Industrial Blvd, Sugar Land, Texas 77478 . It is distributed to the actual and potential membership of the SECU. Mortgage Partner: 281-285-3237 / 800-460-6990, SECU Office: 281-285-4551 / 800-272-7328, Fax: 281-285-4436 .

We also publish the Shareholder online!

Publisher: Jerry HammervoldYour savings federally insured to at least $250,000

and backed by the full faith and credit of the United States Government

National Credit Union Administration, a U.S. Government Agency

NCUAFederally Insured by the NCUA

# Schlumberger-Private

'07 '08 '09 '10 '11 '12 '13 '14 '15241.3 270.0 306.4 356.4 406.7 490.9 602.7 724.6 792.4

16667 17860 18619 20193 23099 25232 28403 31435 32007148.2 177.5 168.5 148.6 142.2 134.9 153.6 172.1 186.4

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Members (left axis) Assets ($Mil) Loans ($Mil)

New Net24 and eStatementsMembers who previously subscribed to eStatements and have not yet logged into the new Net24 system since the June 24, 2017 conversion date will receive physical statements effective Oct . 31, 2017 . To avoid monthly statement fees, members will need to log into the new Net24 and opt into Online Statements .

SECU Committee ServiceSECU has openings on its Marketing and Technology committees in which members may participate and serve (monthly meetings) .If you are interested, email secu@slb .com .

Privacy Disclosure & InformationThe following information is available online: www .secu .slb .com (Ask a Question: Privacy Policy)

1) Privacy policy (with Opt-Out form) See Privacy, Documents, & Legal: Privacy Policy

2) Documents available to members See Privacy, Documents, & Legal: Documents Available to Members (upon request) .

3) Process for filing complaints See Privacy, Documents, & Legal: Filing a Complaint

It Pays to Read the Shareholder!Locate the first four sequential numbers of your birth date (MMDD) in this newsletter and win $25 (cannot be part of a string of numbers) . Only Primary members are eligible, using the current issue . Last issue, we had 9 winners!

SECU’s Historical Member, Assets, and Loan Chart!