What is systems thinking?

Unit 1Tools for Systems Thinking

Systems thinking is: A set of tools for problem solving

A non-linear visual language

A framework for looking at issues as systemic wholes

Principles of systems thinking: Thinking of the “big picture”

Balancing short-term and long-term perspectives

Recognizing the dynamic, complex and interdependent nature of systems

Principles of systems thinking (continued) Taking into account both

measurable and non-measurable factors

Using the knowledge that we are all a part of the system, and that we influence the system, even as we are being influenced by it

The “big picture” When stressed, we tend to narrow

focus to the most immediate problems

To discover the sources of problems requires stepping back to see more context

Long-term, short-term In any decision, a good approach

balances best long-term options with best short-term options

The key is to be aware of both long and short term impacts of any chosen strategy

Dynamic, complex, and interdependent conditions Because things change all the time

and things are messy and everything is connected you must . . .

Resist the tendency to oversimplify, create comforting but meaningless order, and to work on problems in isolation.

Measurable vs. Non-measurable Data Both kinds of data have value. Be aware that we tend to see only

what we measure. Measurable data (like statistics)

and non-measurable data (like morale) used together create the most robust picture.

We are a part of the system

We play a role in the problem.

The system affects us.

We affect the system . . . and

We affect the system Through unintended consequences

The problem plaguing us today may be an effect of yesterday’s solutions.

And through assumptions Our assumptions are powerful drivers

of decisions, and wrong assumptions can lead to faulty decisions.

We effect the system (continued)

And through values and beliefs Deeply held values and beliefs can

imprison us into counterproductive ways of making decisions.

Systems thinking as a language Emphasizes wholes rather than

parts

Stresses the role of interconnection

Is a circular, rather than a linear, language

Systems thinking as a language (continued)

Offers visual tools, such as causal loop diagrams and BOT graphs

Opens a window on mental models to expose subtle, but meaningful, differences in our perspectives