What is Diversity?What comes to mind when you hear the term?

Some dimensions of Diversity…• My race/ethnicity• My history• My sex/gender• My age• My sexual orientation• My primary language• My income level• My job• My physical abilities/disabilities• My religious beliefs• My education level and literacy• My communication style• My socioeconomic status• My life experiences

©2011BJH Center for Diversity and Cultural Competence.

Diversity Definition• The presence of difference that makes each person unique• Important human characteristics that impact an individual’s values,

beliefs, and perceptions of self and others• In organization measured by:• Compliance• Increases in representation• Retention of traditionally under-represented groups

©2011BJH Center for Diversity and Cultural Competence.

What is Culture?

Historically and Anthropologically Culture Is

Thought to be a stable patterns of beliefs, values, thoughts, norms, etc. that are transmitted from generation to generation for successfully adopting to other group member and their environment. (Sujata Warrier, 2001)

©2011 BJH Center for Diversity and Cultural Competence

Another Way to Define Culture

Shared experiences or commonalities that developed and continue to evolve in relation to changing and political contexts,based on:

race disability statusethnicity immigration statusnational origin educationsexuality geographic locationgender rural/ urbanreligion time, orage other axes of identificationclass

Within the historical context of oppression. (S. Warrier, 2001)©2011BJH Center for Diversity and Cultural Competence.

Inclusion Definition• The full engagement and development of all group (team)

members

• Healthcare that works for everyone

• In organizations measured by:• Contribution• Commitment• Efficiency• Accuracy• Innovation

Source: Novations Group, Inc©2012 BJH Center of Diversity and Cultural Competence

Cultural Competence Definition

a set of

• behaviors;• attitudes;• and policies

that enable us to work effectively in cross-cultural situations

• and evolves over time

Individuals and organizations begin at different points of the continuum.

Cross (1989)©2011BJH Center for Diversity and Cultural Competence.

Putting it all Together

DiversityCultural

CompetenceInclusion & Equity