what is "change management"?
Post on 20-Oct-2014
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DESCRIPTION
Short primer on Change Management by Better Business Learning. HD video with music at: http://www.youtube.com/watch?v=__IlYNMdV9E Created using images from http://doodleslide.com www.BetterBusinessLearning.comTRANSCRIPT
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What is Change Management?
www.betterbusinesslearning.com
What is
“CHANGE MANAGEMENT”?
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What is Change Management?
www.betterbusinesslearning.com
Management ‘gurus’ make a fortune
teaching managers how to deal with change.
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What is Change Management?
www.betterbusinesslearning.com
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What is Change Management?
www.betterbusinesslearning.com
Selling countless books…
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What is Change Management?
www.betterbusinesslearning.com
…and costly implementation
systems. YOUR PLATFORM
IS BURNING!
8 steps to escape it alive
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What is Change Management?
www.betterbusinesslearning.com
But ultimately, it comes down to this:
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What is Change Management?
www.betterbusinesslearning.com
In our globalised
interconnected and
economy…
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What is Change Management?
www.betterbusinesslearning.com
…organisations deal with continually shifting:
MARKET CONDITIONS
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What is Change Management?
www.betterbusinesslearning.com
adapt
die or
Organisations must
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What is Change Management?
www.betterbusinesslearning.com
They must continually re-evaluate their
business model.
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What is Change Management?
www.betterbusinesslearning.com
And consider the effectiveness of the
long term goals.
strategy and tactics they are using to reach their
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What is Change Management?
www.betterbusinesslearning.com
is
based on the answers.
“CHANGE MANAGEMENT”
re-aligning the organisation
thoughtfully carefully and
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What is Change Management?
www.betterbusinesslearning.com
is
based on the answers.
“CHANGE MANAGEMENT”
re-aligning the organisation
thoughtfully carefully and
But…
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…the PROBLEM with CHANGE…
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…is that people who have been doing things
for a long time… a certain way
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…don’t like to
suddenly be told…
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“YOU HAVE TO DO THINGS DIFFERENTLY!”
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CHANGE is usually
accompanied by…
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UNCERTAINTY
POOR COMMUNICATION
CHAOS POWER-PLAYS
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What is Change Management?
www.betterbusinesslearning.com
But there ARE ways to manage change
successfully!
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What is Change Management?
www.betterbusinesslearning.com
If YOU are managing a
change, ensure you…
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What is Change Management?
www.betterbusinesslearning.com
Communicate the threat of NOT
changing.
1.
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What is Change Management?
www.betterbusinesslearning.com
Involve your team in decision making
(when possible)
2.
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What is Change Management?
www.betterbusinesslearning.com
Minimise uncertainty.
3.
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What is Change Management?
www.betterbusinesslearning.com
Celebrate successes in
moving towards the goal.
4.
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What is Change Management?
www.betterbusinesslearning.com
Keep explaining the
reasons to change.
5.
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What is Change Management?
www.betterbusinesslearning.com
When there’s an information vacuum…
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What is Change Management?
www.betterbusinesslearning.com
…people often assume their managers are
plotting terrible things….
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What is Change Management?
www.betterbusinesslearning.com
…so be as transparent as
possible.
6.
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What is Change Management?
www.betterbusinesslearning.com
And finally, remember that…
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What is Change Management?
www.betterbusinesslearning.com
Change is less scary
when YOU’RE driving it.
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What is Change Management?
www.betterbusinesslearning.com
Consider your passengers.
www.betterbusinesslearning.com
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