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What factors influence the prevalence and accuracy of nursing diagnoses documentation inclinical practice? A systematic literature reviewPaans, W.; Nieweg, R.M.B.; van der Schans, C.P.; Sermeus, W.
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REVIEW
What factors influence the prevalence and accuracy of nursing diagnoses
documentation in clinical practice? A systematic literature review
Wolter Paans, Roos MB Nieweg, Cees P van der Schans and Walter Sermeus
Aim. To identify what determinants influence the prevalence and accuracy of nursing diagnosis documentation in clinical
practice.
Background. Nursing diagnoses guide and direct nursing care. They are the foundation for goal setting and provide the basis for
interventions. The literature mentions several factors that influences nurses’ documentation of diagnoses, such as a nurse’s level
of education, patient’s condition and the ward environment.
Design. Systematic review.
Method. MEDLINE and CINAHL databases were searched using the following headings and keywords: nursing diagnosis,
nursing documentation, hospitals, influence, utilisation, quality, implementation and accuracy. The search was limited to
articles published between 1995–October 2009. Studies were only selected if they were written in English and were primary
studies addressing factors that influence nursing diagnosis documentation.
Results. In total, 24 studies were included. Four domains of factors that influence the prevalence and accuracy of diagnoses
documentation were found: (1) the nurse as a diagnostician, (2) diagnostic education and resources, (3) complexity of a patient’s
situation and (4) hospital policy and environment.
Conclusion. General factors, which influence decision-making, and nursing documentation and specific factors, which influence
the prevalence and accuracy of nursing diagnoses documentation, need to be distinguished. To support nurses in documenting
their diagnoses accurately, we recommend taking a comprehensive perspective on factors that influence diagnoses documen-
tation. A conceptual model of determinants that influence nursing diagnoses documentation, as presented in this study, may be
helpful as a reference for nurse managers and nurse educators.
Relevance to clinical practice. This review gives hospital management an overview of determinants for possible quality
improvements in nursing diagnoses documentation that needs to be undertaken in clinical practice.
Key words: literature review, nursing diagnosis, nursing documentation, nursing process
Accepted for publication: 17 August 2010
Introduction
Accurate documentation of nursing diagnoses is vital to
nurses in daily hospital practice. The aim of diagnoses
documentation is to help nurses to correctly plan, intervene
and evaluate nursing care for individuals and to accomplish
optimal continuity of care and patient safety (Needleman &
Buerhaus 2003).
Several authors have reported that patient records contain
relatively few formulated nursing diagnoses, related factors
Authors: Wolter Paans, MScN, RN, PhD Candidate, Research and
Innovation Group in Health Care and Nursing, Hanze University of
Applied Sciences, Groningen, The Netherlands and the Catholic
University Leuven, Leuven, Belgium; Roos MB Nieweg, MScN, RN,
Assistant Professor, Research and Innovation Group in Health Care
and Nursing, Hanze University of Applied Sciences; Cees van der
Schans, PhD, PT, CE, Professor, Research and Innovation Group in
Health Care and in Nursing, Hanze University of Applied Sciences,
Groningen, The Netherlands; Walter Sermeus, PhD, RN, Professor,
School of Public Health, Faculty of Medicine, Centre for Health
Services and Nursing Research, Catholic University Leuven, Leuven,
Belgium
Correspondence: Wolter Paans, PhD Candidate, Research and
Innovation Group in Health Care and Nursing, Hanze University
of Applied Sciences, Groningen, The Netherlands and the Catholic
University Leuven, Leuven, Belgium. Telephone: +31 (0) 505953635.
E-mail: [email protected]
2386 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
doi: 10.1111/j.1365-2702.2010.03573.x
and pertinent signs and symptoms (Bjorvell et al. 2002,
Florin et al. 2005, Muller-Staub et al. 2007). Furthermore,
the accuracy of nursing diagnoses documentation has been
found to be moderate to poor (Ehrenberg et al. 1996,
Moloney & Maggs 1999, Muller-Staub et al. 2006). Several
studies have shown that the prevalence and accuracy of
nursing diagnoses have an indirect impact on the decision-
making processes and documentation of nurses (Brunt 2005,
Banning 2007). The nurses’ decision-making process is
determined by work procedures, allocation of work, dis-
rupted working conditions and time pressures (Coiera &
Tombs 1998, Bjorg & Kirkevold 2000, Hedberg & Satterl-
und-Larsson 2004); doctors’ treatment orders, ward proto-
cols and policies; conflicting personal values; and ‘knowing
the patient’ (Radwin 1995, 1998, Bucknall & Thomas 1997,
Bucknall 2000, Currey & Worrall-Carter 2001). Nurses’
daily documentation in the patient’s record is negatively
influenced by several factors, such as being disrupted during
documentation activities, nurses’ limited competence regard-
ing documenting, lacking motivation to enter information
into the patient record and receiving inadequate supervision
(Cheevakasemsook et al. 2006). A positive influence on the
documentation in the patient record is the use of electronic
nursing process documentation systems (Ammenwerth et al.
2001). These studies evaluated the general impact of these
factors on the decision-making process and the documenta-
tion process. However, how these various factors affect the
prevalence and accuracy of nursing diagnoses documentation
is less known. Thus, the aim of this review was to study the
factors that determine the frequency and accuracy of nursing
diagnoses documentation.
Background
In the 1970s, the nursing process was introduced into nursing
educational programmes and hospital nursing practice
worldwide as a systematic method of planning, evaluating
and documenting nursing care (Gordon 1994). The nursing
process facilitates problem solving, reflective judgement and
decision-making, which in turn results in a desired outcome.
Nurses are trained to document their knowledge and judg-
ements explicitly according to the nursing process (Warren &
Hoskins 1990, Lee et al. 2006). A central element of the
nursing process is how nurses derive a nursing diagnosis
based on clinical assessments, interviews and observations
(Wilkinson 2007). In 1990, the North American Nursing
Diagnosis Association (NANDA) defined nursing diagnosis
as ‘a clinical judgement about individual, family, or commu-
nity responses to actual or potential health problems/life
processes’ (NANDA 2004). Diagnoses contain a problem
label (P), a concise term or phrase that represents a pattern of
related cues; an aetiology or related factors (E) and signs/
symptoms (S). This diagnostic structure is known as the ‘PES
structure’ (Gordon 1994). Nurses have to analyse a patient’s
responses to health problems using interviews and obser-
vations. These analyses can be complex as there is a large
variety in responses to illness and diseases (Muller-Staub
et al. 2006).
Although nursing educators acknowledge the importance
of developing skills in diagnostic reasoning, the majority of
graduate and undergraduate programmes in nursing educa-
tion do not focus on factors that affect reporting diagnostic
inferences in the ward in daily practice (Smith Higuchi et al.
1999). From the mid 1990s, nurse researchers have increas-
ingly studied factors that influence nursing diagnoses, such as
education programmes and electronic documentation devices
to improve diagnoses documentation (Kurashima et al.
2008). Evidence shows that educational programmes geared
to improving diagnostic-reasoning skills significantly increase
the prevalence and accuracy of documented nursing diagno-
ses (Bjorvell et al. 2002, Muller-Staub et al. 2006, Cruz et al.
2009, Saranto & Kinnunen 2009). Moreover, the develop-
ment and implementation of electronic documentation
resources and preformulated templates have been demon-
strated to positively influence the frequency of diagnoses
documentation (Smith Higuchi et al. 1999, Gunningberg
et al. 2009).
The study
Aim
The aim of this study was to review what factors influence
the prevalence and accuracy of nursing diagnosis documen-
tation in hospital practice.
Methods
We conducted a systematic literature search of the electronic
databases MEDLINE and CINAHL for relevant articles
published between January 1995–October 2009. We used
MeSH terms for the MEDLINE search and thesaurus terms
for the CINAHL search. Four sets (I, II, III and IV) of search
terms were used. The sets were subdivided into two groups:
Sets I and III (MEDLINE) and sets II and IV (CINAHL)
(Fig. 1). Our search returned 1032 titles. We applied the
following inclusion criteria to the articles: (1) published
in English, (2) primary research, (3) addressed factors
influencing the prevalence and accuracy of the documenta-
tion of nursing diagnoses and (4) related to registered nurses
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� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2387
in hospital practice. We excluded studies conducted in non-
hospital environments or those involving nursing students
and studies on diagnostic inferences in emergency room
triage situations. Studies on the decision-making process or
reasoning process were included only if a clear connection to
nursing diagnoses documentation was described. Studies
describing the validation or evaluation of measurement
instruments or guidelines dealing with the accuracy of
nursing diagnoses in patient records were included if influ-
ences on the documented nursing diagnoses were described.
We excluded studies that discussed possible influencing
factors without research-based evidence (Fig. 2). In total,
63 articles were retained for full-text analysis. To assess the
quality of the selected studies, we followed the meta-synthesis
approach of Paterson et al. (2001).
While examining the included articles, two independent
reviewers systematically abstracted the focus of the studies,
design, sample size, data analysis and general and key findings
concerning factors that influence the prevalence and/or accu-
racy of nursing diagnoses in patient records. In addition, two
reviewers assessed the methodology used in each study. For
instance, reports of randomised, controlled trials were assessed
according to the recommendations of the Consolidated Stan-
dards of Reporting Trials (CONSORT) statement (Moher
et al. 2001). For the assessment of reports of non-randomised
studies, the Transparent Reporting of Evaluations with Non-
randomised Designs statement was used (Des Jarlais et al.
2004). For cohort or case–control studies, Strengthening the
Reporting of Observational Studies in Epidemiology
(STROBE) was applied (Vandenbroucke et al. 2007).
In our appraisal, we categorised each article according to
the level of evidence contained in the article. For this purpose,
we used the updated version of the Oxford Levels of
Evidence, as published by the Centre for Evidence Based
Medicine (Phillips et al. 2009). Based on Muller-Staub et al.
(2006), slight adaptations were made for research in nursing
or studies with qualitative research methods. The following
categories were used:
• Level 1. Randomised trials
• Level 2. Cohort studies, cross-sectional designs, pretest/
post-test designs, quasi-experimental designs, record
reviews
• Level 3. Case-controlled studies
• Level 4. Observational studies, database research, quali-
tative interviews, systematic analyses of qualitative studies
• Level 5. Expert opinions.
Critical appraisal revealed that the design of most of the
research papers included in our review did not employ
highest level of evidence. There were three Level 1 studies, 16
Level 2 studies, one Level 3 study and four Level 4 studies.
We excluded Level 5 studies. The Level 1 studies were
clinically relevant randomised studies. The Level 2 studies
used a variety of designs and were described in papers
examining nursing diagnoses documentation; these Level 2
studies used pretest/post-test designs, quasi-experimental
designs, cross-sectional designs, exploratory study methods
and record reviews. The Level 3 study was a case-controlled
• I: MEDLINE (‘nursing diagnosis’[MeSH Terms] OR ‘nursing diagnosis’[All Fields])
AND ‘nursing documentation’[All Fields] AND (‘hospitals’[MeSH Terms] OR
‘hospitals’[All Fields] OR ‘hospital’[All Fields])
• II: CINAHL: MH nursing diagnosis AND nursing documentation AND hospital
• III: MEDLINE: (‘nursing diagnosis’[MeSH Terms] OR ‘nursing diagnosis’[All Fields])
AND (Influence OR influenceable OR influenced OR influences OR
‘utilization’[Subheading] OR quality OR implementation[All Fields] OR accuracy[All
Fields])
• IV: CINAHL: MH nursing diagnosis AND (influenc* or utili?ation or quality or accuracy
or implementation)
Figure 1 Database search.
Perceived to be relevant to the study based on title and abstract and
included for full-text assessment n = 63
Papers excluded based on title and abstract n = 969
Papers excluded based on full-text analysis
n = 39
Total papers included
n = 24
Analysis of full text n = 63
Set I, II, III and IV after duplicates removed n = 1032
Excluded:
Published 1995 to October 1, 2009 n = 454
Non-English language n = 173
Nursing students/professions other than nurses n = 21
Non-hospital settings/triage settings n = 51
Influences on reasoning/decision making/attitudes n = 122
Validation and/or evaluation of instruments and guidelines n = 93
Level of evidence: 5 n = 55
Set II & Set IV
After duplicates removed
n = 615
Set I & Set III
After duplicates removed
n = 567
MEDLINE (Set I)
n = 18
MEDLINE (Set III)
n = 556
CINAHL (set II)
n = 9
CINAHL (set IV)
n = 613
Figure 2 Search strategy and number of records identified through
database search.
W Paans et al.
2388 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
study. The Level 4 studies used qualitative interview methods
and qualitative descriptive designs, representing more than
expert opinion. The Level 1, 2 and 3 studies used adequate
sample sizes and an acceptable reference standard/clinical
decision rule. Based on the quality analysis, 24 articles were
included for further analysis.
Next, we performed an in-depth analysis of the papers’
contents using the approach of Paterson et al. (2001) and
Cooper (1998), where papers were re-read purposively to
identify influencing factors. To categorise the factors influ-
encing the prevalence and accuracy of nurses’ diagnoses
documentation, two reviewers qualitatively structured the
factors independently into ‘themes’. To compose a more
distinct categorisation of influencing factors, the reviewers
compared and discussed their themes until they reached
consensus. The consensus discussions enabled us to construct
a categorisation of domains, which in turn enabled us to
present a conceptual framework of determinants that influ-
ence the prevalence and accuracy of nursing diagnoses, as
described in the literature.
Reliability and validity
We identified various instruments previously used to measure
factors that influence the prevalence and accuracy of nursing
diagnoses documentation: the Cat-ch-Ing instrument (Bjorv-
ell et al. 2002, Darmer et al. 2006); the PES format of
Gordon (1976) (Thoroddsen & Thorsteinsson 2002, Thor-
oddsen & Ehnfors 2006); the Quality of Nursing Diagnoses
(QOD) (Florin et al. 2005); the Scale for Degrees of Accuracy
compiled by Lunney (2001) (Kurashima et al. 2008, Cruz
et al. 2009); and the Quality of Nursing Diagnoses Interven-
tions and Outcomes (Q-DIO) (Muller-Staub et al. 2006).
These studies reported on aspects of content validity and
reliability. Inter-rater reliability outcomes were described for
all of the aforementioned instruments. Reported over all
inter-rater reliability scores were 0Æ61 or higher and there-
fore, according to Fleiss et al. (2003), acceptable.
All the aforementioned instruments included the PES
structure as the theoretical basis for quantifying accuracy of
diagnoses, even though the PES structure was used in various
scoring ranges and scales. In studies that used questionnaires
in surveys, validity and reliability were often unclear or not
mentioned at all.
Results
We included 24 articles that examined factors that influence
the prevalence and accuracy of nursing diagnoses documen-
tation. Four domains were identified: (1) the nurse as a
diagnostician, (2) diagnostic education and resources, (3)
complexity of a patient’s situation and (4) hospital policy
and environment. These four themes were subdivided into
18 sub-themes that influence diagnoses documentation
(Fig. 3).
The nurse as a diagnostician
In the literature, we identified four sub-themes related to the
individual nurse as a diagnostician as a factor that influences
the prevalence and accuracy of nursing diagnoses documen-
tation: (1) attitude and disposition towards diagnosis, (2)
diagnostic experience and expertise, (3) case-related and
diagnostic knowledge and (4) diagnostic reasoning skills.
The attitude or disposition of nurses towards nursing
diagnoses and the critical-thinking approach of nurses may
influence the way they document diagnostic findings. Based
on the findings of Armitage (1999) and Hasegawa et al.
(2007), it seems that nurses do not examine how they should
reflect on their critical-thinking approach and their diagnostic
findings in clinical practice. Smith Higuchi et al. (1999)
suggest that to be able to document diagnoses accurately and
to perform at satisfactory levels of diagnostic competency,
nurses may have to learn how to examine their critical-
thinking disposition in areas such as open-mindedness. The
development of such disposition can be explored by provid-
ing a formal education programmes in hospital practice,
because nurses do not document nursing diagnoses on their
own initiative (Smith Higuchi et al. 1999).
In hospital practice, the degree of nurses’ experience in
diagnosing significantly and positively influences the accuracy
of nursing diagnoses documentation (Reichman & Yarandi
2002, Hasegawa et al. 2007). Using a qualitative research
approach, Armitage (1999) and Axelsson et al. (2005) also
reported that diagnostic experience positively influences the
prevalence of accurate diagnoses. Several factors affect
nurses’ knowledge and experience: the presence of case-
related knowledge and reasoning skills acquired in formal
education programmes (Smith Higuchi et al. 1999); the
motivation to learn diagnostic tasks (Whitley & Gulanick
1996); and the frequency of studying diagnostics (Hasegawa
et al. 2007, Cruz et al. 2009).
Diagnostic education and resources
From the included articles, we extracted five educational or
resources-related sub-themes that influence the accuracy of
nursingdiagnosisdocumentation: (1)guidedclinical reasoning,
(2) nurses’ educational background in nursing process appli-
cation, (3) prestructured record forms, (4) implementation
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� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2389
of classification systems, such as NANDA and (5) computer-
generated care plans and patient records.
Nursing process education (Bjorvell et al. 2002, Florin
et al. 2005 Cruz et al. 2009) and guided clinical reasoning
(Muller-Staub et al. 2006, 2008) are examples of educational
programmes for registered nurses which intended to improve
the accuracy of diagnoses documentation significantly. Con-
sistent theoretical teaching and practical training in ongoing
educational programmes may offer procedural and concep-
tual knowledge as a basis for accurate diagnostic documen-
tation (Muller-Staub et al. 2006, Cruz et al. 2009).
Educational programmes related to patient populations are
needed to educate nurses on how to derive and report
diagnoses in the actual hospital information structure where
they work (Darmer et al. 2006). Educational programmes
intended for both novice and experienced nurses can give
both the opportunity to reflect on how to document diagno-
ses in the present hospital environment of their own ward
(Kawashima & Petrini 2004, Turner 2005). This approach
has a significant positive effect on the accuracy of nursing
diagnoses documentation (Bjorvell et al. 2002, Lee 2005,
Muller-Staub et al. 2006). Resources that reduce the lack of
clarity in diagnostic statements – for instance, specific
computer-generated standardised nursing care plans – may
support nurses in their administrative work (Smith Higuchi
et al. 1999). Kurashima et al. (2008) found that the time
Workload level and time to spend on diagnostic task
Number of patients per
nurse
Hospital policy and diagnostic environment
Number of administrative
tasks
Physician’s disposition towards nursing
diagnoses
Nurse as diagnostician
Complexity
of a
patient’s
situation
Cultural/racial differences in
expressing patients’ needs and in naming
diagnoses
Patients’ expressing severe diagnoses
Guided clinical reasoning
Diagnostic
education
and
resources
in
nursing
practice
Attitude and disposition
towards diagnosis
Diagnostic experience and
expertise Case-related and diagnostic knowledge
Diagnostic reasoning skills
Used information structure
Nursing
Diagnosis
Documentation
Severe medical diagnoses in
specialty areas
Implementation of classification structure, i.e., NANDA
Educational background in nursing process
application
Pre-structured record forms
Computer-generated care plans & patient records
Medicalmodel
Figure 3 Determinants that influence the prevalence and accuracy of nursing diagnosis documentation.
W Paans et al.
2390 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
needed to derive a diagnosis was significantly shorter when
nurses used a computer aid. Classification structures, e.g.,
NANDA-I classification (Thoroddsen & Ehnfors 2006) and
new forms for recording in the PES format (Florin et al.
2005, Darmer et al. 2006) in combination with applicable
electronic resources facilitate more accurate diagnoses doc-
umentation (Smith Higuchi et al. 1999).
Complexity of a patient’s situation
Factors that indicate the complexity of a patient’s situation in
clinical practice may influence the accuracy of the nursing
diagnosis documentation. These factors, as the current
literature indicates, can be categorised into three themes:
(1) cultural differences in expressing patients’ needs, (2)
patients’ severe medical diagnosis in specialty areas and (3)
patients’ way of expressing severe diagnoses.
Kilgus et al. (1995) and Hamers et al. (1996) stated that,
especially in complex patient situations or in specialty areas,
it is important for nurses to be aware of their subjectivity in
diagnostic judgements and to develop mental abilities that
reflect this subjectivity. Hamers et al. (1996) showed in a
study of newborns that nurses attributed the highest pain
score to a child when the medical diagnosis was severe and
the child vocally expressed his/her pain. On the basis of a
record review, Kilgus et al. (1995) found significant cultural
differences in the discharge diagnoses of adolescents hospi-
talised for psychiatric disorders. The authors of this study
pointed out that some of these differences may reflect
ethnocentric clinician bias in the diagnostic assessment of
youths with different cultural backgrounds.
There may be an association between length of stay, severe
medical diagnosis in specialty areas and complexity of the
patient situation, as Thoroddsen and Thorsteinsson (2002)
suggested, although, based on the results of their study, this
association was not clear. Nevertheless, length of stay seems
to be an influencing factor with respect to the number of
documented diagnoses, as was reported by Thoroddsen and
Thorsteinsson (2002).
In complex patient situations nurses’ confidence in the
diagnostic task in cases of severe diagnoses, interpretation
difficulties of cues and difficulties in analysing diagnoses in
specialty areas are factors influencing nursing diagnosis
documentation as well (Whitley & Gulanick 1996, Armitage
1999).
Hospital policy and environment
We identified six sub-themes concerning the influence of the
hospital environment on nursing diagnoses: (1) the number of
patients per nurse, (2) nurses’ workload level and time to
spend on diagnostic tasks, (3) the use of a medical model,
(4) the number of administrative tasks nurses have to carry
out, (5) physicians’ disposition towards nursing diagnoses
and (6) the information structure used in the ward.
The medical-situational context appears to be one of the
important factors that influences the prevalence and accuracy
of nursing diagnoses documentation. According to Griffiths
(1998), the way nurses process the diagnostic opinions of
physicians is a factor that influences how nurses document
their own diagnostic findings. Nurses appear to adopt
medical language instead of nursing language. Physicians’
objections or rejections toward the implementation of nurs-
ing diagnoses, as mentioned by (Whitley & Gulanick 1996),
can obstruct, or at least hinder the implementation of nursing
education courses or resource innovations in documentation.
Martin (1995) and Paganin et al. (2008) identified the
number of administrative tasks, lack of administrative
support, lack of time and workload level as the main barriers
nurses face when documenting nursing diagnoses. One
possible measure providing administrative support is the
implementation of a prestructured information approach,
because prestructuring information by using, for instance,
prestructured care plans or schemes appears to be helpful
(Bjorvell et al. 2002, Brannon & Carson 2003, Muller-Staub
et al. 2006).
Discussion
Factors that influence diagnoses documentation
We identified four themes that characterise factors that
influence the prevalence and accuracy of nursing diagnoses
documentation. However, our review of the literature failed
to identify arguments distinguishing major and minor factors
of influence. It seems that each domain comprises important
influencing factors.
Different designs and sample sizes were used in various
studies; however, no major contradictions in outcomes were
found. We found representative record reviews that reported
factors influencing diagnoses documentation: 1103 charts
(Thoroddsen & Thorsteinsson 2002); 427 charts (Smith
Higuchi et al. 1999); 352 records (Kilgus et al. 1995); 225
records (Muller-Staub et al. 2006); and 600 journals
(Darmer et al. 2006). We found results from qualitative
research to be comparable to those obtained from
quantitative methods. For instance, both Armitage (1999)
and Reichman and Yarandi (2002) arrived at the same
conclusion–nurses’experienceisanimportantfactor that influ-
ences the accuracy of nursing diagnoses documentation –
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� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2391
even though the former study was based on in-depth
interviews of 10 nurses and the latter was based on analysis
of 184 written patient simulations.
We only included studies that had examined nursing
diagnosis documentation as a research topic. In our analyses,
however, we distinguished two classes of factors that
influence nursing documentation: (1) general factors, which
influence the reasoning and documentation process in
general; and (2) specific factors, which specifically influence
the prevalence and accuracy of nursing diagnoses documen-
tation, as stated in a conceptual framework (Fig. 3), which is
based on the influencing factors mentioned in the included
papers (Table 1). Examples of general factors that influence
nursing decision-making procedures and documentation
include work procedures, allocation of work, disrupted work
conditions, conflicting personal values, knowing the patient,
motivation and staff development. The differentiation of
general versus specific factors that influence diagnoses doc-
umentation may have common characteristics that need to be
investigated more intensely, because the terms used in the
literature denote subjective notions. For example, a clear and
uniform definition or consistent description of the meaning of
‘knowing the patient’, ‘intuition’, ‘motivation’, ‘inadequate
staff development’ was not found. As a result, a comprehen-
sible description of activities that disrupt nurses as they
document diagnoses was missing. Also missing was informa-
tion about the background of conflicting personal values. We
hypothesise that there might be several underlying issues that
influence nurses’ decision-making and diagnoses documenta-
tion. These issues need to be investigated in more depth in
future research.
With regard to specific factors that influence diagnoses
documentation, we hypothesise that the influencing factors
positioned in the four domains may be inter-related. For
instance, the knowledge of individual nurses partly depends
on education programmes provided in hospital practice. The
provision of these programmes depends on a hospital’s policy
on offering educational courses and resources. These courses
and resources may only be successful if there are restrictions
in workload, clear diagnostic expectations regarding docu-
menting accurate nursing diagnoses and interdisciplinary
support to give nurses the opportunity to learn and to carry
out their diagnostic tasks. Consequently, we assume that a
single innovation, such as an education programme dealing
with diagnostics or a computerised care plan, without taking
other factors that influence diagnoses documentation into
account, may not be as effective as it could be in the long
term.
The distinction between medical diagnoses and nursing
diagnoses appears to be unclear for both physicians and
nurses (Whitley & Gulanick 1996). Therefore, healthcare
professionals may not fully accept a nurse’s responsibility to
make diagnoses. Still, in general, there may be no interdis-
ciplinary agreement on what an accurate nursing diagnosis is
and what it is not. In hospital practice, nurses usually do not
perceive a sharp distinction between ‘diseases’ and ‘levels of
wellness’ (Bandman & Bandman 1995, Hasegawa et al.
2007).
Being unfamiliar with the nursing diagnosis domain and
the diagnostic language used by nurses may lead to
uncertainties and misunderstandings both for nurses and
physicians. In contrast, knowledge and a positive attitude
towards the use of diagnoses by nurses, physicians and the
hospital administration may stimulate nurses to derive
accurate diagnoses (Whitley & Gulanick 1996, Bjorvell
et al. 2002). Reducing the nurse-to-patient ratio and
limiting additional administrative tasks to give nurses
enough time to accomplish their diagnostic tasks creates
limits in the hospital environment and will give nurses the
notion that hospital management supports them in their
diagnostic responsibilities. Nurses’ impression of the hos-
pital policy in the case of diagnostic tasks may sometimes
reflect their motivation for learning how to document and
for documenting nursing diagnoses (Whitley & Gulanick
1996).
In the ‘nurse as a diagnostician’ context, Hamers et al.
(1996) and Shapiro (1993) found that nurses’ perceptions or
misperceptions of a newborn’s pain affected how much
analgesics they gave the newborn. This observation suggests
that nurses’ ‘misperceptions’ could affect their diagnoses
and ultimately the amount of medication dispensed. Indeed,
in the Hamers et al. (1996) and Shapiro (1993) studies,
nurses’ ‘misperceptions’ caused newborns to receive inade-
quate pain medication. Research on nurse’s interpretation
and judgement of frequently documented or severe diagno-
ses, such as pain, is rare, and further research is required.
Educational programmes, as suggested by Muller-Staub
et al. (2006) and Cruz et al. (2009) that focus on recogn-
ising the signs and symptoms of severe diagnoses may help
nurses to avoid diagnostic misperceptions, as education in
diagnostic documentation skills can enhance the quality of
documented nursing diagnoses. Higher quality of diagnoses
documentation correlates with qualitative improvements in
the documentation of nursing-sensitive patient outcomes, as
mentioned in the implementation study of Muller-Staub
et al. (2007). However, studies discussing the possible
effects of education programmes intended for accurate
diagnostic documentation in terms of patient safety and
quality of care are lacking and may be needed as well
(Lunney 2007).
W Paans et al.
2392 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
Table
1Fact
ors
that
influen
ceth
epre
vale
nce
and
acc
ura
cyof
nurs
ing
dia
gnose
sdocu
men
tati
on
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
collec
tion/s
am
ple
size
Key
findin
gs
Fact
ors
that
influen
cedia
gnose
s
Arm
itag
e(1
999)
Tit
le:
Nurs
ing
ass
essm
ent
and
dia
gnosi
sof
resp
irato
rydis
tres
sin
infa
nts
by
childre
n’s
nurs
es
The
nurs
ing
ass
essm
ent
of
resp
irato
rydis
tres
s
inin
fants
Cro
ss-s
ecti
onal
des
ign
usi
ng
qualita
tive
inte
rvie
ws
and
a
surv
ey
LE
:4
Qual
ified
childre
n’s
nurs
es
(n=
10)
com
ple
ted
ques
tionnair
esand
part
ook
in
quali
tati
ve
inte
rvie
ws
Nurs
es’
ass
essm
ent
was
influen
ced
by
the
med
ical
model
The
conce
pt
‘nurs
ing
dia
gnosi
s’
was
poorl
yunder
stood
Med
ical
model
Nurs
es’
dia
gnost
icex
per
ience
Axel
sson
etal
.(2
005)
Tit
le:
Sw
edis
hre
gis
tere
d
nurs
es’
ince
nti
ves
to
use
nurs
ing
dia
gnose
s
inpra
ctic
e
Ince
nti
ves
for
usi
ng
nurs
ing
dia
gnose
s
incl
inic
al
pra
ctic
e
Qualita
tive,
des
crip
tive
des
ign
LE
:4
Qual
itati
ve
inte
rvie
ws
of
regis
tere
d
nurs
es(n
=12)
Ince
nti
ves
for
usi
ng
nurs
ing
dia
gnose
sori
gin
ate
dfr
om
effe
cts
gen
erate
dfr
om
per
form
ing
a
dee
per
analy
sis
of
the
pati
ent’
s
nurs
ing
nee
ds
Moti
vati
on
topro
vid
ein
div
idual
and
holi
stic
nurs
ing
care
Exper
ienci
ng
that
dia
gnose
s
faci
lita
tedec
isio
ns
inte
rms
of
act
ions
Rec
ord
ednurs
ing
dia
gnose
s
per
ceiv
edas
tim
esa
vin
g
Exper
ienci
ng
that
dia
gnose
s
faci
lita
teev
alu
ati
on
of
nurs
ing
care
Support
from
the
managem
ent
in
usi
ng
dia
gnose
s
Bjo
rvel
let
al.
(2002)
Tit
le:
Long-t
erm
incr
ease
in
quali
tyof
nurs
ing
docu
men
tati
on:
effe
cts
of
aco
mpre
hen
sive
inte
rven
tion
Long-t
erm
effe
cts
of
anurs
e-
docu
men
tati
on
inte
rven
tion
Quasi
-exper
imen
tal
longi
tudin
al
des
ign
LE
:2
A2-y
ear
inte
rven
tion
com
pose
dof
theo
reti
cal
train
ing,
super
vis
ion,
exch
ange
of
info
rmati
on
duri
ng
confe
rence
s,and
org
anis
atio
nal
support
regard
ing
nurs
ing
docu
men
tati
on
base
don
the
Sw
edis
hV
IPS
Model
,fo
llow
ed
by
are
cord
revie
wof
269
reco
rds
inth
ree
acu
te-c
are
war
ds
inone
hosp
ital
usi
ng
the
Cat-
ch-I
ng
inst
rum
ent
Aco
mpre
hen
sive
inte
rven
tion
of
nurs
ing
docu
men
tati
on
signifi
cantl
yim
pro
ved
the
quality
of
nurs
ing
dia
gnose
s
docu
men
tati
on
inth
esh
ort
term
and
the
long
term
Theo
reti
cal
train
ing
in
docu
men
tati
on
of
dia
gnose
s
Indiv
idual
super
vis
ion
and
support
Info
rmati
on
exch
ange
Dev
elopm
ent
of
stru
cture
dfo
rms
and
standard
ised
care
pla
ns
Review Factors influencing the prevalence and accuracy of nursing diagnoses
� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2393
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
coll
ecti
on/s
am
ple
size
Key
findin
gs
Fact
ors
that
influen
cedia
gnose
s
Bra
nnon
and
Cars
on
(2003)
Tit
le:
Nurs
ing
exper
tise
and
info
rmat
ion
stru
cture
influen
cem
edic
al
dec
isio
n-m
akin
g
The
influen
ceof
nurs
ing
exper
tise
and
info
rmat
ion
stru
cture
on
cert
ain
tyof
dia
gnost
ic
dec
isio
n-m
akin
g
Quas
i-ex
per
imen
tal/
case
-contr
oll
eddes
ign
LE
:3
Nurs
es(e
xper
ts),
studen
tnurs
es
(novic
es),
and
non-n
urs
e(n
aiv
e)
part
icip
ants
(n=
216)
read
pati
ent
scen
ari
os
eith
erhig
hin
info
rmat
ion
stru
cture
or
low
in
info
rmat
ion
stru
cture
and
rate
d
thei
rce
rtain
tyabout
what
the
pote
nti
al
dia
gnosi
sm
ight
be
Aft
erw
ard
s,ea
chpart
icip
ant
was
ask
edto
gen
erate
adia
gnosi
sand
rate
thei
rle
vel
of
confiden
cein
thei
row
ndia
gnosi
sfr
om
0–100%
By
usi
ng
pre
-exis
ting
cognit
ive
schem
ata
for
pro
cess
ing
pati
ent
info
rmati
on,
part
icip
ants
wer
e
more
cert
ain
about
thei
r
dec
isio
n-m
akin
gw
hen
usi
ng
stru
cture
din
form
ati
on
than
they
wer
eabout
usi
ng
unst
ruct
ure
d
info
rmati
on
Nurs
es’
dia
gnost
icex
per
tise
Use
of
stru
cture
din
form
atio
n
Cru
zet
al.
(2009)
Tit
le:
Impro
vin
gcr
itic
al
thin
kin
gand
clin
ical
reaso
nin
gw
ith
a
conti
nuin
ged
uca
tion
cours
e
Conti
nuin
g
educa
tion
cours
es
rela
ted
tocr
itic
al
thin
kin
gand
clin
ical
reaso
nin
g
Pre
test
/post
-tes
tdes
ign
LE
:2
Nurs
esco
mple
ted
apre
test
and
a
post
-tes
tco
nsi
stin
gof
two
wri
tten
case
studie
sdes
igned
to
mea
sure
the
acc
ura
cyof
nurs
es’
dia
gnose
s(n
=39)
Sig
nifi
cant
dif
fere
nce
sw
ere
found
inacc
ura
cyon
the
pre
test
and
the
post
-tes
tbec
ause
of
the
educa
tion
cours
esre
late
dto
crit
ical
thin
kin
gand
clin
ical
reaso
nin
g
Conti
nuin
ged
uca
tion
cours
es
(16
hours
)re
late
dto
crit
ical
thin
kin
gand
clin
ical
reaso
nin
g
Darm
eret
al.
(2006)
Tit
le:
Nurs
ing
docu
men
tati
on
audit
–th
eef
fect
of
a
VIP
Sim
ple
men
tati
on
pro
gra
mm
ein
Den
mark
Nurs
es’adher
ence
to
the
VIP
Sm
odel
,a
syst
emati
cm
ethod
of
nurs
ing
docu
men
tati
on
to
impro
ve
the
acc
ura
cyof
the
nurs
ing
report
Longit
udin
al
retr
osp
ecti
ve
nurs
ing
journ
al
revie
w
LE
:2
Nurs
ing
docu
men
tati
on
(journ
als
,
n=
50)
of
four
dep
art
men
tsw
ere
random
lyse
lect
edand
audit
ed
annuall
yfo
r3
yea
rsusi
ng
the
Cat-
ch-I
ng
inst
rum
ent
(n=
600)
Nurs
ing
docu
men
tati
on
impro
ved
sign
ifica
ntl
yduri
ng
the
cours
eof
the
study
Apra
gm
ati
cappro
ach
:re
ver
sed
‘pro
ble
ms’
and
conse
quen
ces
and
reduce
ddia
gnost
icst
ate
men
tsto
pro
ble
m,
aet
iolo
gy,
des
crip
tion
of
signs
and
sym
pto
ms
inth
e
nurs
ing
statu
s
W Paans et al.
2394 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/lev
elof
evid
ence
(LE
)D
ata
coll
ecti
on/s
ample
size
Key
findin
gsFact
ors
that
influen
cedia
gnose
s
Flo
rin
etal
.(2
005)
Tit
le:
Qual
ity
of
nurs
ing
dia
gnose
s:ev
alu
atio
n
of
an
educa
tional
inte
rven
tion
Eff
ects
of
educa
tion
on
the
nurs
ing
pro
cess
and
imple
men
tati
on
of
new
form
sfo
r
reco
rdin
gon
the
quali
tyof
nurs
ing
dia
gnost
ic
state
men
tsin
pati
ent
reco
rds
Pre
test
/post
-tes
tdes
ign
LE
:2
The
inte
rven
tion
consi
sted
of
a
3-h
our,
five-
mee
ting
educa
tional
pro
gra
mm
es
Random
lyse
lect
edpati
ent
reco
rds
wer
ere
vie
wed
bef
ore
and
aft
er
the
inte
rven
tion
Data
analy
ses
usi
ng
a
mea
sure
men
tsc
ale
wit
h14
chara
cter
isti
csper
tain
ing
to
nurs
ing
dia
gnose
snam
ed:
quality
of
nurs
ing
dia
gnosi
suse
din
two
exper
imen
tal
unit
s(n
=70)
and
one
contr
ol
unit
(n=
70)
Quali
tyof
nurs
ing
dia
gnost
ic
state
men
tsim
pro
ved
signifi
cantl
y
inth
eex
per
imen
tal
unit
s,
wher
eas
no
impro
vem
ent
was
found
inth
eco
ntr
ol
unit
Educa
tion
inth
enurs
ing
pro
cess
and
imple
men
tati
on
of
new
form
sfo
rre
cord
ing
mig
ht
impro
ve
RN
s’sk
ills
inex
pre
ssin
g
nurs
ing
dia
gnose
s
Imple
men
tati
on
of
new
form
sfo
r
reco
rdin
g
Educa
tion
inth
enurs
ing
pro
cess
Gri
ffith
s(1
998)
Tit
le:
An
inves
tigati
on
into
the
des
crip
tion
of
pati
ents
pro
ble
ms
by
nurs
es
usi
ng
two
dif
fere
nt
nee
ds-
base
dnurs
ing
model
s
Des
crip
tion
of
pati
ents
’pro
ble
ms
by
nurs
esusi
ng
two
dif
fere
nt
nee
ds-
base
dnurs
ing
model
s
Qual
itati
ve,
des
crip
tive
study
des
ign
and
lite
ratu
rere
vie
w
LE
:4
Tw
ow
ard
sw
ere
inves
tigate
din
one
hosp
ital;
Ward
Ause
dth
e
nurs
ing
model
of
Roper
Logan
and
Tie
rney
(1980),
wher
eas
Ward
Buse
dth
em
odel
of
Doro
thea
Ore
m(1
980)
Data
coll
ecte
dw
ere
subje
cted
to
conte
nt
analy
sis
usi
ng
Gord
on’s
Funct
ional
Hea
lth
Patt
erns
to
ord
erth
edata
Nurs
esm
ost
com
monly
use
d
med
ical
dia
gnose
sor
the
med
ical
reaso
ns
for
adm
issi
on
Pati
ents
’pro
ble
ms
iden
tified
pre
dom
inate
lyaddre
ssed
bio
psy
chic
al
nee
ds
Med
ical
dia
gnose
s
Med
ical
reaso
ns
for
adm
issi
on
Gunnin
gber
get
al.
(2009)
Tit
le:
Impro
ved
quali
tyand
com
pre
hen
siven
ess
in
nurs
ing
docu
men
tati
on
of
pre
ssure
ulc
ers
aft
er
imple
men
ting
an
elec
tronic
hea
lth
reco
rdin
hosp
ital
care
The
quali
tyand
com
pre
hen
siven
ess
of
nurs
ing
docu
men
tati
on
of
pre
ssure
ulc
ers
bef
ore
and
aft
er
imple
men
tati
on
of
an
elec
tronic
hea
lth
reco
rdand
the
use
of
pre
form
ula
ted
tem
pla
tes
for
pre
ssure
ulc
er
reco
rdin
g
Cro
ss-s
ecti
onal
retr
osp
ecti
ve
revie
wof
hea
lth
reco
rds
LE
:2
Analy
sis
of
reco
rded
data
on
pre
ssure
ulc
ers
Paper
-base
dre
cord
s(n
=59)
iden
tified
by
note
son
pre
ssure
ulc
ers
and
elec
tronic
hea
lth
reco
rds
(n=
71)
wit
hpre
ssure
ulc
erre
cord
ings
wer
e
retr
osp
ecti
vel
yre
vie
wed
Ele
ctro
nic
pati
ent
reco
rds
show
ed
signifi
cantl
ym
ore
dia
gnost
ic
note
son
pre
ssure
ulc
ergra
de
Pre
form
ula
ted
tem
pla
tes
in
elec
tronic
hea
lth
reco
rds
Review Factors influencing the prevalence and accuracy of nursing diagnoses
� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2395
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
coll
ecti
on/s
am
ple
size
Key
findin
gs
Fact
ors
that
influen
cedia
gnose
s
Ham
ers
etal
.(1
996)
Tit
le:
The
influen
ceof
childre
n’s
voca
l
expre
ssio
ns,
age,
med
ical
dia
gnosi
sand
info
rmati
on
obta
ined
from
pare
nts
on
nurs
es’
pain
ass
essm
ents
and
dec
isio
ns
regard
ing
inte
rven
tions
The
influen
ceof
task
-rel
ate
dfa
ctors
on
nurs
es’
pain
ass
essm
ents
and
dec
isio
ns
regard
ing
inte
rven
tions
Random
ised
exper
imen
tal
des
ign
LE
:1
Paed
iatr
icnurs
es(n
=202)
from
11
hosp
itals
wer
era
ndom
ised
into
four
gro
ups
Each
gro
up
was
expose
dto
four
sequen
tial
case
s,ea
chof
whic
h
consi
sted
of
avig
net
teand
a
vid
eota
pe
wit
hdif
fere
nt
fact
ors
The
child’s
expre
ssio
ns
wer
e
oper
ati
onali
sed
via
vid
eota
pes
of
the
sam
ech
ild
Data
collec
tion
took
pla
ceduri
ng
15-m
inute
sess
ions
base
don
vig
net
tes;
nurs
esra
ted
thei
r
answ
ers
on
avis
ual
analo
gue
scale
Paed
iatr
icnurs
esatt
ribute
dm
ore
pain
toand
wer
em
ore
incl
ined
to
adm
inis
ter
non-n
arc
oti
c
anal
ges
ics
toch
ildre
nw
ho
voca
lly
expre
ssed
thei
rpain
than
toch
ildre
nw
ho
wer
ele
ss
expre
ssiv
e
Nurs
esals
oatt
ribute
dth
em
ost
pain
toa
chil
dw
hen
the
dia
gnosi
sw
as
sever
e
Voca
lly
expre
ssin
gpain
Sev
ere
med
ical
dia
gnosi
s
Hase
gaw
aet
al.
(2007)
Tit
le:
Mea
suri
ng
dia
gnost
ic
com
pet
ency
and
the
anal
ysi
sof
fact
ors
influen
cing
com
pet
ency
usi
ng
wri
tten
case
studie
s
Nurs
es’
dia
gnost
ic
com
pet
enci
esby
usi
ng
wri
tten
case
studie
sand
the
fact
ors
influen
cing
thes
eco
mpet
enci
es
Cro
ss-s
ecti
onal
study
des
ign
base
don
wri
tten
case
studie
s
LE
:2
Tw
ow
ritt
enca
sest
udie
sw
ere
use
d
tom
easu
reth
edia
gnost
ic
com
pet
enci
esof
the
subje
cts
Aco
nven
ience
sam
ple
of
376
nurs
espra
ctic
ing
inm
edic
al-
surg
ical
nurs
ing
posi
tions
was
obta
ined
from
nin
edif
fere
nt
hosp
itals
Japanes
enurs
esin
the
sam
ple
,in
gen
eral,
did
not
per
form
sati
sfact
ory
level
sof
dia
gnost
ic
com
pet
ency
Len
gth
of
clin
ical
exper
ience
Dec
isio
n-m
akin
gre
sponsi
bil
ity
Fre
quen
cyof
studyin
gnurs
ing
dia
gnosi
s
Kil
gus
etal
.(1
995)
Tit
le:
Influen
ceof
race
on
dia
gnosi
sin
adole
scen
t
psy
chia
tric
inpat
ients
Influen
ceof
race
on
dia
gnose
s
Rec
ord
revie
w
LE
:2
Data
wer
eabst
ract
edfr
om
pati
ents
’re
cord
sand
nurs
ing
inci
den
tre
port
s
DSM
-III
-Rdis
char
ge
dia
gnose
s
wer
eass
igned
tofive
non-
mutu
all
yex
clusi
ve
gro
ups
Hosp
ital
med
ical
reco
rds
(n=
352);
whit
es(n
=251),
Afr
ican
Am
eric
ans
(n=
101)
in
one
hosp
ital
Sig
nifi
cant
raci
aldif
fere
nce
sw
ere
found
inth
edis
charg
edia
gnose
s
of
adole
scen
tshosp
italise
dfo
r
psy
chia
tric
dis
ord
ers
Org
anic
/psy
choti
cdia
gnose
sw
ere
much
more
freq
uen
tin
Afr
ican
Am
eric
ans,
wher
eas
whit
esw
ere
alm
ost
twic
em
ore
likel
yto
rece
ive
mood/a
nxie
tydia
gnose
s
Subst
ance
abuse
was
more
oft
en
dia
gnose
din
whit
es
Som
eof
thes
edif
fere
nce
sm
ay
reflec
tet
hnoce
ntr
iccl
inic
ian
bia
s
inth
edia
gnost
icass
essm
ent
of
youth
sfr
om
dif
fere
nt
cult
ura
l
and
raci
al
back
gro
unds
Raci
al
dif
fere
nce
sin
pati
ents
Cult
ura
lback
gro
unds
in
pati
ents
W Paans et al.
2396 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
collec
tion/s
am
ple
size
Key
findin
gsFact
ors
that
influen
cedia
gnose
s
Kura
shim
aet
al.
(2008)
Tit
le:
Acc
ura
cyand
effici
ency
of
com
pute
r-aid
ed
nurs
ing
dia
gnosi
s
Whet
her
a
com
pute
r-aid
ed
nurs
ing
(CA
N)
dia
gnosi
ssy
stem
impro
ves
dia
gnost
icacc
ura
cy
and
effici
ency
Random
ised
cross
ove
r
tria
l
LE
:1
Reg
iste
red
nurs
es(n
=42)
wer
e
div
ided
into
gro
ups:
one
usi
ng
the
CA
Ndia
gnosi
ssy
stem
and
the
oth
erusi
ng
ahandbook
of
nurs
ing
dia
gnosi
s
Deg
ree
of
acc
ura
cyw
as
judge
dby
usi
ng
Lunney
’sse
ven
-poin
t
inte
rval
scale
,w
hil
eef
fici
ency
was
evalu
ate
dacc
ord
ing
toth
e
tim
ere
quir
edfo
rdia
gnosi
s
No
sign
ifica
nt
dif
fere
nce
was
found
bet
wee
nth
etw
ogro
ups
in
term
sof
dia
gnost
icacc
ura
cy
Tim
ere
quir
edfo
rdia
gnosi
sw
as
signifi
cantl
ysh
ort
erfo
rsu
bje
cts
who
use
dth
eC
AN
dia
gnosi
s
syst
emth
an
for
those
who
did
not
Usi
ng
aco
mpute
raid
signifi
cantl
y
short
ens
the
tim
enee
ded
to
der
ive
dia
gnosi
s
Lee
(2005)
Tit
le:
Nurs
ing
dia
gnose
s:
fact
ors
aff
ecti
ng
thei
r
use
inch
art
ing
standard
ised
care
pla
ns
Fact
ors
that
may
aff
ect
nurs
es’use
of
nurs
ing
dia
gnose
s
inch
art
ing
standard
ised
nurs
ing
care
pla
ns
inth
eir
dail
y
pra
ctic
e
One-
on-o
ne,
in-d
epth
inte
rvie
ws
LE
:4
Cli
nic
al
nurs
es(n
=12)
at
a
med
ical
centr
eunder
wen
tone-
on-o
ne,
in-d
epth
inte
rvie
ws
Dat
aanaly
sis
was
base
don
Mil
es
and
Huber
man’s
(1994)
data
reduct
ion,
data
dis
pla
y,and
concl
usi
on-v
erifi
cati
on
pro
cess
to
inves
tigate
the
chart
ing
pro
cess
Nurs
esdo
not
regula
rly
use
obje
ctiv
edata
tore
cord
pati
ents
’
condit
ion
Use
of
standard
ised
care
pla
ns
Mart
in(1
995)
Tit
le:
Nurs
epra
ctit
ioner
suse
of
nurs
ing
dia
gnosi
s
The
indep
enden
t
nurs
ing
role
of
nurs
epra
ctit
ioner
s
(NPs)
and
the
advanta
ges
and
barr
iers
of
usi
ng
nurs
ing
dia
gnosi
s
inN
Ppra
ctic
e
Cro
ss-s
ecti
onal
study
des
ign
base
don
a
surv
ey
LE
:2
Sel
f-adm
inis
tere
dques
tionnair
es
(n=
181)
incl
uded
bio
graphic
al
data
and
forc
edch
oic
eques
tions
about
know
ledge
of
nurs
ing
dia
gnosi
s
No
stati
stic
al
sign
ifica
nce
was
seen
bet
wee
nN
Ps’
know
ledge
and
use
of
nurs
ing
dia
gnose
sand
thei
r
educa
tional
back
gro
und,
spec
ialt
y,
yea
rsof
pra
ctic
eas
a
NP,
and
pra
ctic
ese
ttin
g
85%
of
NPs’
surv
eyed
report
ed
they
did
not
use
nurs
ing
dia
gnose
sin
thei
rcl
inic
alpra
ctic
e
Lack
of
tim
e
Lack
of
clari
tyof
dia
gnost
ic
state
men
ts
Lack
of
adm
inis
trati
ve
support
for
wri
ting
nurs
ing
dia
gnosi
s
Muller
-Sta
ub
etal
.
(2007)
Tit
le:
Impro
ved
quali
tyof
nurs
ing
docu
men
tati
on:
resu
lts
of
aN
urs
ing
Dia
gnose
s
Inte
rven
tions
and
Outc
om
es
Imple
men
tati
on
study
Evalu
ati
on
of
the
effe
cts
of
the
Nurs
ing
Dia
gnost
ics
Educa
tional
Pro
gra
mm
e
(ND
EP)
Pre
test
/post
-tes
tdes
ign
LE
:2
Nurs
esof
hosp
ital
ward
s(n
=12)
of
one
hosp
ital
rece
ived
an
educa
tional
inte
rven
tion
called
ND
EP
Bef
ore
and
aft
erth
ein
terv
enti
on,
ato
tal
of
72
random
lyse
lect
ed
nurs
ing
reco
rds
wer
eev
alu
ate
d
The
inst
rum
ent
Quali
tyof
Nurs
ing
Dia
gnose
s,In
terv
enti
ons,
and
Outc
om
esw
asuse
dto
mea
sure
the
quality
of
the
nurs
ing
dia
gnose
s
The
guid
edcl
inic
al
reaso
nin
g
pro
gra
mm
esi
gnifi
cantl
y
impro
ved
the
form
ula
tion
of
nurs
ing
dia
gnost
icla
bel
sand
iden
tifica
tion
of
signs/
sym
pto
ms
and
corr
ect
aet
iolo
gie
s
Post
-tes
tdata
show
edalm
ost
no
nurs
ing
dia
gnose
sw
ithout
sign
s/
sym
pto
ms
inco
mpari
son
wit
h
the
pre
test
ND
EP
Guid
edcl
inic
al
reaso
nin
g
Review Factors influencing the prevalence and accuracy of nursing diagnoses
� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2397
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
collec
tion/s
am
ple
size
Key
findin
gs
Fact
ors
that
influen
cedia
gnose
s
Mull
er-S
taub
etal
.
(2008)
Tit
le:
Imple
men
ting
nurs
ing
dia
gnost
ics
effe
ctiv
ely:
clust
erra
ndom
ised
tria
l
The
effe
ctof
guid
ed
clin
ical
reaso
nin
g
on
nurs
ing
dia
gnose
s,
inte
rven
tions,
and
outc
om
es
Clu
ster
-random
ised
contr
oll
ed
exper
imen
tal
study
in
apre
test
/post
-tes
t
des
ign
LE
:1
Nurs
esfr
om
thre
ew
ard
sre
ceiv
ed
guid
edcl
inic
al
reaso
nin
gtr
ain
ing
Nurs
esof
thre
eoth
erw
ard
s
part
icip
ate
din
class
icca
se
dis
cuss
ions
and
funct
ioned
as
a
contr
ol
gro
up
The
quality
of
225
random
ly
sele
cted
nurs
ing
reco
rds,
conta
inin
g444
docu
men
ted
nurs
ing
dia
gnose
sco
rres
pondin
g
toin
terv
enti
ons
and
outc
om
es,
was
evalu
ate
dby
apply
ing
18
Lik
ert-
type
item
sof
the
Q-D
IO
The
mea
nsc
ore
sof
nurs
ing
dia
gnose
sin
crea
sed
sign
ifica
ntl
y
inth
ein
terv
enti
on
gro
up
Guid
edcl
inic
al
reaso
nin
gle
dto
sign
ifica
ntl
yhig
her
quality
of
nurs
ing
dia
gnosi
sdocu
men
tati
on
toaet
iolo
gy-s
pec
ific
inte
rven
tions
and
toen
hance
nurs
ing-s
ensi
tive
pati
ent
outc
om
es
Inth
eco
ntr
olgro
up,th
equality
of
the
dia
gnose
sw
as
not
sign
ifica
ntl
ych
anged
Guid
edcl
inic
al
reaso
nin
g
Paganin
etal
.(2
008)
Tit
le:
Fact
ors
that
inhib
itth
e
use
of
nurs
ing
language
The
impact
of
inst
ituti
onal,
pro
fess
ional
and
per
sonal
fact
ors
on
nurs
esand
on
thei
r
effo
rts
toder
ive
nurs
ing
dia
gnose
s
Cro
ss-s
ecti
onal
study
des
ign
base
don
a
surv
ey
LE
:2
Res
ponse
sof
21
nurs
esfo
rea
ch
gro
up
of
fact
ors
(inst
ituti
onal,
per
sonal,
and
pro
fess
ional
)w
ere
evalu
ate
dand
score
don
asc
ale
of
0(n
one
of
the
impact
para
met
ers
iden
tified
)to
100
(all
impact
para
met
ers)
Dat
aw
ere
coll
ecte
dusi
ng
acl
ose
d,
stru
cture
dques
tionnair
eduri
ng
the
work
shif
tof
21
nurs
es
The
pro
fess
ionalfa
ctor
score
sw
ere
sign
ifica
ntl
ylo
wer
am
ong
nurs
es
wit
hpre
vio
us
theo
reti
cal
train
ing
innurs
ing
dia
gnosi
sco
mpare
dto
those
wit
hno
pre
vio
us
theo
reti
cal
train
ing
The
reco
gnit
ion
of
thes
efa
ctors
and
impro
ved
inst
ituti
onal
support
may
faci
lita
teth
e
imple
men
tati
on
of
nurs
ing
dia
gnose
s
Work
load
level
Num
ber
of
pati
ents
per
nurs
e
Num
ber
of
adm
inis
trat
ive
task
s
Pre
vious
nurs
ing
dia
gnosi
s
exper
ience
Pre
vious
theo
reti
cal
train
ing
Rei
chm
an
and
Yara
ndi
(2002)
Tit
le:
Cri
tica
lca
re
card
iovasc
ula
rnurs
e
exper
tand
novic
e
dia
gnost
iccu
e
uti
lisa
tion
Dia
gnost
iccu
e
uti
lisa
tion
bet
wee
n
exper
tand
novic
e
crit
ical
care
card
iovasc
ula
r
nurs
es(C
CC
V)
Exper
imen
tal
des
ign
LE
:2
Fiv
ew
ritt
enpati
ent
sim
ula
tions
(WPSs)
serv
edas
inst
rum
ents
in
the
study
Ver
bal
reca
lls
of
the
resp
onden
ts
wer
eaudio
taped
for
anal
ysi
s;
exper
t(n
=23)
and
novic
e
(n=
23)
nurs
esw
ere
test
ed
Of
the
184
WPSs
that
wer
e
dia
gnose
d,
88
wer
eacc
ura
te
Of
the
88
acc
ura
tedia
gnose
s,63
(72%
)w
ere
made
by
CC
CV
nurs
eex
per
ts,
while
25
(28%
)
wer
em
ade
by
nurs
enovic
es
Lev
elof
exper
ience
Nurs
es’
back
gro
und
as
an
exper
t
W Paans et al.
2398 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
collec
tion/s
am
ple
size
Key
findin
gsFact
ors
that
influen
cedia
gnose
s
Sm
ith
Hig
uch
iet
al.
(1999)
Tit
le:
Fact
ors
ass
oci
ate
dw
ith
nurs
ing
dia
gnosi
s
uti
lisa
tion
inC
anada
Fact
ors
ass
oci
ate
d
wit
hnurs
ing
dia
gnosi
s
uti
lisa
tion
Cro
ss-s
ecti
onal
study
des
ign
base
don
a
surv
eyand
a
retr
osp
ecti
vech
art
revie
w
LE
:2
Att
itude
surv
eyin
cluded
47
Lik
ert-
scale
item
sand
2open
-ended
ques
tions
All
nurs
es(n
=65)
from
four
hosp
itals
that
care
dfo
rpati
ents
wit
hre
spir
ato
ryco
ndit
ions
wer
e
invit
edto
part
icip
ate
inth
est
udy
Inaddit
ion,
are
trosp
ecti
ve
chart
audit
of
dis
charg
edpati
ents
(n=
427)
was
conduct
ed
Intw
ohosp
itals
inw
hic
hnurs
ing
dia
gnosi
sim
ple
men
tati
on
pro
gra
mm
esw
as
not
imple
men
ted,
none
of
the
22
nurs
esdocu
men
ted
nurs
ing
dia
gnose
s
Inth
etw
ohosp
itals
inw
hic
h
nurs
ing
dia
gnosi
sw
asfo
rmal
ly
imple
men
ted
thro
ugh
hosp
ital
educa
tional
pro
gra
mm
es,
37
of
43
nurs
es(8
6%
)docu
men
ted
nurs
ing
dia
gnose
s
Att
itude
tow
ard
sdia
gnosi
s
uti
lisa
tion
Know
ledge
Nurs
ing
adm
inis
trat
ion
expec
tati
ons
Pre
sence
of
form
alhosp
ital
educa
tional
pro
gra
mm
esin
nurs
ing
dia
gnost
ics
Com
pute
r-gen
erate
dnurs
ing
care
pla
ns
Tak
ahash
iet
al.
(2008)
Tit
le:
Dif
ficu
ltie
sand
faci
liti
es
poin
ted
out
by
nurs
es
of
auniv
ersi
tyhosp
ital
when
apply
ing
the
nurs
ing
pro
cess
Dif
ficu
ltand
easy
asp
ects
of
per
form
ing
the
dif
fere
nt
stages
of
the
nurs
ing
pro
cess
,acc
ord
ing
toth
ere
port
sof
nurs
es
Cro
ss-s
ecti
onal
study
des
ign
base
don
a
surv
ey
LE
:2
Eig
hty
-thre
enurs
esfr
om
20
dif
fere
nt
hosp
ital
unit
sin
whic
h
the
nurs
ing
pro
cess
was
regula
rly
imple
men
ted
answ
ered
stru
cture
dre
searc
h
ques
tionnair
es
Nurs
eshad
most
dif
ficu
ltie
sw
ith
the
phase
snurs
ing
dia
gnose
sand
evalu
ati
ons
Most
of
the
dif
ficu
ltand
easy
asp
ects
report
edw
ere
rela
ted
to
the
nurs
es’
theo
reti
cal
and
pra
ctic
al
know
ledge
nee
ded
to
per
form
the
phase
sof
the
pro
cess
Lack
of
theo
reti
cal
know
ledge
Lack
of
pra
ctic
al
exer
cise
Thoro
ddse
nand
Ehnfo
rs(2
006)
Tit
le:
Putt
ing
policy
into
pra
ctic
e:pre
-and
post
-
test
sof
imple
men
ting
standard
ised
languages
for
nurs
ing
docu
men
tati
on
Dif
fere
nce
sin
docu
men
ted
nurs
ing
dia
gnose
s,
signs
and
sym
pto
ms
and
aet
iolo
gic
al
fact
ors
bef
ore
and
aft
eran
educa
tional
effo
rt
Pre
test
,post
-tes
t,cr
oss
-
sect
ional
study
des
ign
LE
:2
For
the
pre
test
,355
nurs
ing
reco
rds
ina
hosp
ital
wer
e
revie
wed
Aft
erth
eim
ple
men
tati
on
of
the
Funct
ional
Hea
lth
Patt
erns
for
ass
essm
ent
docu
men
tati
on
and
the
NA
ND
Acl
ass
ifica
tion
for
nurs
ing
dia
gnose
s,a
post
-tes
tw
as
conduct
edin
whic
h349
reco
rds
wer
ere
vie
wed
The
num
ber
of
dia
gnose
sper
pati
ent
incr
ease
d,
inco
mple
te
dia
gnose
sdec
rease
dalo
ng
wit
h
the
use
of
med
icaldia
gnose
s,and
the
docu
men
tati
on
of
signs
and
sym
pto
ms
incr
ease
d
Imple
men
tati
on
of
the
NA
ND
A
class
ifica
tion
for
nurs
ing
dia
gnose
s
Review Factors influencing the prevalence and accuracy of nursing diagnoses
� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2399
Table
1(C
onti
nued
)
Ref
eren
ceFocu
s
Res
earc
hdes
ign/l
evel
of
evid
ence
(LE
)D
ata
coll
ecti
on/s
am
ple
size
Key
findin
gs
Fact
ors
that
influen
cedia
gnose
s
Thoro
ddse
nand
Thors
tein
sson
(2002)
Tit
le:
Nurs
ing
dia
gnosi
s
taxonom
yacr
oss
the
Atl
anti
cO
cean:
congru
ence
bet
wee
n
nurs
es’
chart
ing
and
the
NA
ND
A
taxonom
y
Expre
ssio
ns
or
term
s
use
dby
nurs
esto
des
crib
epati
ent
pro
ble
ms
Ret
rosp
ecti
ve
chart
revie
w
LE
:2
The
pati
ent
reco
rds
in1103
chart
s
from
a400-b
edacu
te-c
are
hosp
ital
wer
eanaly
sed
Nurs
ing
dia
gnose
sst
ate
men
ts
(n=
2171)
inch
art
sw
ere
anal
yse
dbase
don
the
PE
Sfo
rmat
Nurs
esfa
iled
todocu
men
tth
e
pro
ble
ms
of
pati
ents
inabout
40%
of
the
reco
rds
The
NA
ND
Ata
xonom
yse
ems
to
be
cult
ura
lly
rele
vant
for
nurs
es
indif
fere
nt
cult
ure
s
Pati
ent
length
of
stay
isass
oci
ate
d
wit
hth
enum
ber
of
dia
gnose
s
Whit
ley
and
Gula
nic
k
(1996)
Tit
le:
Barr
iers
toth
euse
of
nurs
ing
dia
gnosi
s
language
incl
inic
al
sett
ings
The
curr
ent
statu
s
regard
ing
uti
lisa
tion
of
nurs
ing
dia
gnosi
s
and
the
inte
rest
in
educa
tional
consu
ltati
on
sess
ions
that
wer
e
pro
vid
edby
the
nurs
ing
dia
gnosi
s
counci
l
Cro
ss-s
ecti
onal
study
des
ign
base
don
a
surv
ey
LE
:2
Asu
rvey
inst
rum
ent
was
edto
all
hosp
itals
(n=
239)
inth
est
ate
of
Illi
nois
,U
SA
The
surv
eyin
stru
men
tsw
ere
com
ple
ted
and
retu
rned
by
139
agen
cies
Nurs
ing
dia
gnose
sw
ere
per
form
ed
in109
of
the
139
resp
ondin
g
hosp
itals
Of
the
109
resp
onden
tsw
ho
per
form
ednurs
ing
dia
gnose
s,
88%
incl
uded
nurs
ing
dia
gnosi
s
inan
ori
enta
tion
pro
gra
mm
e,
and
alm
ost
all
use
dN
AN
DA
term
inolo
gy
(95%
)
Lim
ited
ongoin
ged
uca
tion
Lack
of
moti
vati
on
tole
arn
Dif
ficu
ltie
sin
usi
ng
dia
gnose
sin
spec
ialt
yare
as
Physi
cian
obje
ctio
ns
or
resi
stan
ce
NA
ND
A,
Nort
hA
mer
ican
Nurs
ing
Dia
gnosi
sA
ssoci
ati
on.
W Paans et al.
2400 � 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403
Limitations
The present review is limited in several respects. We only
included papers published in English. Therefore, we focused
more on papers written by authors who carried out their
research in the North American and north-western European
context. Despite the advanced literature search, we may have
overlooked some papers because of the search strategy or
database filters used. We assessed papers qualitatively. No
statistical procedures to aggregate data were used, as the
instruments and methods described in the reviewed articles
differed. Therefore, it was not feasible to perform statistical
procedures on the aggregated data.
Conclusion
Despite the lack of knowledge about factors that influence
diagnoses documentation, we conclude that nursing diagnosis
documentation is not limited to classification in an autono-
mous nursing domain but is limited to inference to an
individual process influenced by several internal and external
factors (Bandman & Bandman 1995, Wilkinson 2007). The
outcomes of an individual diagnostic process ought to be
documented by nurses in such a way that patients, colleagues,
physicians and other healthcare workers can understand it
and can rely on the content of the documentation. Also
lacking is research about the influences of interdisciplinary
exchange of knowledge concerning the essentials of medical
and nursing diagnosis. Moreover, there might be an associ-
ation between a nurse’s level of education, nurse staffing in
hospitals and accuracy in diagnostic documentation. How-
ever, this possible association is still unclear and needs to be
researched.
Acknowledgements
We thank Brink& Research and Development Association,
Utrecht, the Netherlands, for additional funding.
Contributions
Study design: WP, RN, WS, CS; data collection and analysis:
WP, RN and manuscript preparation: WP, RN, CS, WS.
Conflict of interest
Brink& Research and Development Association, Utrecht, the
Netherlands financially funded the study and had no role in
study design, in the collection, analyses and interpretation of
data, in the writing of the report or in the decision to submit
the paper for publication.
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� 2011 Blackwell Publishing Ltd, Journal of Clinical Nursing, 20, 2386–2403 2403