wex europe travel solutions january 2014 gtmc hotel strategy group 22 nd january 2014
TRANSCRIPT
WEX EuropeTravel Solutions
January 2014
GTMC Hotel Strategy Group22nd January 2014
• About WEX
• Travel Sector – products and use cases
• Global growth of WEX virtual cards
• Virtual card options
• Sample process
• WEX virtual card benefits
• Global acceptance
• Our clients
[ 2 ]
Content
Fast Facts:
• Publicly traded (NYSE: WEX)
• Market capitalisation of ~US$3.5B
• Over 1,400 global employees
• Operations in Europe, USA, Australia and New Zealand
B2B payment focus:
• US$31B in annual commercial payments
• 350,000 customers
• Fleet, prepaid & virtual card payments specialist
• Global leader in virtual card technology
[ 3 ]
About WEX
Travel Sector – products and use casesProduct Category Product Credit or
Prepaid Use Cases Business Travel Users Leisure Travel Users
Supplier Payments
Virtual MasterCard Both Paying Hotel /Airline suppliers - improving efficiency
TMC / HBA / Conference & Event Planners
OTA / DMC / Tour Operators / Travel Agents
Virtual Visa Debit Prepaid Paying Low Cost Carriers – avoiding surcharges TMC OTA / DMC / Tour
Operators / Travel Agents
Business Expense
Tour Card Prepaid Tour expenses – removing need for cash / credit cards Tour Operators
Crew Card Prepaid Crew expenses – removing need for cash / credit cards Airlines Airlines
Expense Card Prepaid T&E Expenses – removing need for cash / credit cards SMEs / Corporates
Consumer Travel Currency Card Prepaid Consumer travel currency –
removing need for cash Consumers / Travel Agents / Airlines
©2012 WEX Inc. Confidential and proprietary.
[ 5 ]
Global growth of WEX virtual cards
Global leader rapidly with strong and growing presence across Europe
Fast Facts
Wex Virtual card payments 43% 10-year growth (CAGR)
Providing payment solutions to 4 of 5 world’s largest OTA’s
First WEX virtual card transaction took place in 2000
Virtual card optionsBooking Process Post Stay Invoice
Description Unique one time use virtual card number issued to hotels at the time of booking either via booking tool / GDS or direct
Unique one time virtual card number used to settle post stay invoices uploaded from TMC accounting system
Implementation Options
3rd Party Integration – integrated with 3rd party booking solution. Virtual card notification sent via booking platform
Direct Integration – fully integrated to TMC booking platform. Virtual card notification sent via WEX (e-mail /fax)
Manual – use WEX platform to enter user defined fields and generate virtual card number manually
Hotel Level Settlement – group multiple invoices for same hotel and settle using one virtual card number
Invoice Level Settlement – single virtual card number per invoice to be settled with user defined to aid reconciliation
Manual – use WEX platform to enter invoice / hotel payment information and generate virtual card number manually
Key Benefits • Streamlined processes / easier reconciliation
• Increased profitability - reduced costs + new revenue• Streamlined processes / easier reconciliation
• Increased profitability - reduced costs + new revenue
Integration Approach
Integrated with Conferma CSP. Strategic approach to integrate with more partners in line with market demand
Integration is via upload of files direct to WEX platform
USPs • Reservation specific card number with 100% reconciliation
• Settled with hotels in 169 countries / 15 currencies
• Credit and prepaid options
• Ability to control the date that the card can be charged
• Turns supplier payment from cost to revenue stream
• Easier reconciliation vs. BACS / Swift / Cheque
• Only provider offering virtual cards as part of booking process and to settle post stay invoices
• Ability to control the date that the card can be charged
Clients
©2012 WEX Inc. Confidential and proprietary.
Sample process
©2012 WEX Inc. Confidential and proprietary.
Reservation Request
1
TMC
Reservation
2
Request Single Use
CCN
3
Check In
Payment to Hotel with
CCN
5
Reconciliation
7
Hotel processes CCN through their POS and is paid through credit
card network
6
Virtual Payments Platform
Issue Single Use CCN
4
HOTELTravellers
Invoice
Invoice
Hotel Invoices
TMCTMC
Invoices Corporate
[ 8 ]
WEX Virtual card benefits
Current challenges Virtual card benefits
Reconciling invoices to reservations & rates with limited data causes mismatch with suppliers
Improve reconciliation with booking data appended to transaction data
Cost of bank fees and managing FX No fees and all FX managed through the standard MasterCard process with no user intervention
Administration of Accounts Payable including supplier bank information
No need to hold supplier bank details or be chased by suppliers for payment
Little or no protection from supplier default Protection offered through the MasterCard programme
Supplier tracking reservations to generate invoices to send to TMC and then chasing payment
Payments are made automatically either at time of booking or post stay with booking reference data
Supplier’s cost of receiving international payments Only fee is the merchant service charge that the supplier’s merchant acquirer charges
Region No of Merchants
Global > 127,000
North America & Caribbean > 57,000
Europe > 31,000
- UK > 4,500
Asia Pacific > 24,500
- Australia 4,558
- Thailand 4,674
- Hong Kong 598
- Singapore 385
- Indonesia 2,466
- New Zealand 1,205
Africa & Middle East >4,000
[ 9 ]
Global acceptance
15 billing currencies supported
Settled with hotels in 169 countries
[ 10 ]
Our clients
[ 11 ]
Thank you
Contact:Ian JohnsonHead of Business PaymentsWEX [email protected]: +44 (0) 208 080 9385M: +44 (0) 7817 673229
Contact:Tim ChambersBusiness Development ManagerWEX [email protected]: +44 (0) 208 080 9355M: +44 (0) 7867 398180