w«enee& - inflibnetshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf ·...

24
oaooO0OOOOO0O0O0O0DOO0O0O0O0Q0D0Q0D0MQ0QfiMMKQfif&flQfi! <^ < k 4 » 4 » 4 > <IV 4 > «l» 4 » 4 » 4 » 4I» 4I> 4 » 4 w«enee& IPQPQPQPapgPQPQIXII ».4I».>^.*^.> #.>^.>^.\^-> ».\ # N

Upload: vukiet

Post on 10-Jun-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

oaooO0OOOOO0O0O0O0DOO0O0O0O0Q0D0Q0D0MQ0QfiMMKQfif&flQfi! < ^ < k 4 » 4 » 4 > <IV 4 > « l » 4 » 4 » 4 » 4 I » 4 I > 4 » 4

w«enee&

IPQPQPQPapgPQPQIXII » . 4 I » . > ^ . * ^ . > # . > ^ . > ^ . \ ^ - > » . \ # N

Page 2: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

REFERENCES

Albang, A.M., May-Chiun, L., & Maw, K.L. (2009). Human Resource Practices and

Organizational Performance, Incentives as Moderator. Journal of Academic

Research in Economics, 7(2), 15-18.

Al-Shammari, M. M. (1992). Organisational climate. Leadership and Organisational

Development Journal, 75(6), 30-32.

Ambrosini, M. (1983). On the QWL. Studidi Sociologia, 21(3), 272-280.

Ashforth, B.E. (2001). Role transitions in organizational life: An identity based

perspective. Mawah, NJ: Erlbaum.

Ashforth, B.E., & Mael, F.A. (1989). Social identity theory and the organization.

Academy of Management Review, 14, 20-39.

Ashforth, B.E., & Saks, A.M. (1996). Socialization tactics: Longitudinal effects on

newcomer adjustment. Academy of Management Journal, 39, 149-178.

Ashforth, B.E., Harrison, S.H., & Corley, K.G. (2008). Identification in organizations:

An examination of four fiindamental questions. Journal of Management,

34(3), 325-374.

Ashton, D., & Green, F. (1994). Training in the world economy, Edeward Elgar,

Aldershoot.

Bartels, J. (2006). Organizational identification and communication: Employees'

evaluation of internal communication and its effect on identification at

different organizational levels (Thesis). Enschede: Print Partners Ipskamps.

Bate, V. (1984). The impact of organizational culture on approaches to organizational

problem solving. Organisational Studies, 4,\ -S.

Benabou, R., & Ok, A. E. (2001). Social mobility and the demand for redistribution:

The POUM hypothesis. The Quarterly Journal of Economics, AA1A%1.

Bendixaen, M., & Burger, B. (1998). Cross-cultural management philosophies.

Journal of Business Research, 42(2), 07-114.

135

Page 3: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Bergmami, T.J., Lester, S.W., DeMeure, K.P., & Grahn, J.L. (2000). Integrating the

three domains of employee commitment: an exploratory study. The Journal of

Business Research, J 6(4), 15-26.

Bhattacharya, M., Guison, D.E. & Doty, D.H. (2005). The effect of flexibility in

employee skills, employee behavior, and human resource practices on firm

performance. Journal of Management, 57(4), 622-640.

Bibi, A., Lanrong, Y., Haseeb, M., & Ahmad, I. (2012). The effect of human resource

management practices on employees' job satisfaction in the University of

Pakistan. Business Management Dynamics, 7(12), 1-14.

Bloor, G., & Dawson, P. (1994). Understanding professional culture in organizational

context. Organisational Studies, 15(2), TI5-19S.

Bolhari, A., Rezaean, A., Bolhari, J., Baeramadeh, S., & Soltan, A. A. (2011). The

relationship between quality of work life and demographic characteristics of

Information technology staffs. International Conference on Computer

communication and Management, Proc. Of CSIT, vol. 5, lACIST Press,

Singapore.

Bradberry, J. G., & Preston, J. C. (1992). Cultural diversity and organizational

diversity and organizational adaptively in the face of global change.

Organisational Development Journal, 10(3), 67-73.

Brook, I. (2006). Organizational Behaviour: Individuals Group and Organisation.

Essex: Pearson Education Limited.

Brown, J. (1998). Organisational culture. Addison-Westey.

Brown, M. E. (1969). Identification and some conditions of organizational

involvement. Administrative Science Quarterly, 14, 346-355.

Brudert, J., Preisendorfer, P., & Ziegler, R. (1991). Mobility within the firm:

Individual and structural factors determining career mobility among

employees of a large West German firm. Zeilschrift fur Soziologic, 20(5), 369-

384.

Burke, R. (1995). Benefit of promotion within a professional services firm.

Psychological Reports, 76(3), 859-866.

136

Page 4: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Campbell, J.P., Dunnette, M.D., Lawler, E.E., & Weick, K.E. (1970). Managerial

behaviour, performance and effectiveness. New York: McGraw Hill, 1970.

Carlson, H.C. (1978). On quality of work life in General Motors. The Indian Journal

of Social Work, XII (3).

Carlson, H.C. (1980). A model of QWL as a development processes in trends and

issues in organizational development: current theory and practice, ed. WW

Burks.

Carrol, M.P. (1982). "Culture", in J. Freedman (ed.) Introduction to Sociology: A

Canadian focus, Scarborough, Ont., Canada: Prentice Hall, 15-23.

Casey, C. (1999). "Come join our family": Discipline and integration in corporate

organizational culture. Human Relations, 52(2), 155-178.

Cawley, B. D., Keeping, L. M., & Levy, P. E.(1998). Participation in the performance

appraisal process and employee reaction: A meta analytic review of field

investigations. Journal of Applied Psychology, 83(4), 615-633.

Chakraborty, S. K.(1989). Managerial effectiveness and quality of work life, Indian

Insight, New Delhi: Tata McGraw Hill.

Chems, A.B. (1978). Perspectives on the quality of working life. International Studies

of Management and Organization, 8, 38-58.

Cheung, M.F.Y., & Law, M.C.C.(2008). Relationships of organizational justice and

organizational identification: The mediating effects of perceived

organizational support in Hong Kong. Asia Pacific Business Review, J 4(2).

213-231.

Chung, B. G.(1998). Accounting for changing times: Aligning human resource

practices to employees' non-work lives. Marriage and Family Review. Sl{\-

2), 143-152.

Cole, M.S., & Bruch, H.(2006). Organizational identity strength, identification and

commitment and their relationships to turnover intention: Does organizational

hierarchy matter? Journal of Organizational Behaviuor, 27, 585-605.

Craig, J. (1990). Culture shock. New York: Harper & Brothers.

137

Page 5: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

d'Arcimoles, C. H.(1997). Human resource policies and company performance: A

quantitative approach using longitudinal data. Organizational Studies, 18{5),

857-874.

Dandridye, T.C., Mitroff, I.I., & Joycee, W.(1980). Organisational symbolism: atopic

to expand organisational analysis. Academy of Management Review, 5{\).

Darougheha, S., Pashandi, M.A., Hooman, A., & Khanmohammadi, M. (2013). The

impact of HR practices on lecturers' turnover intention: A study of educational

industry in Malaysia. Interdisciplinary Journal of Contemporary Research

Business, 4(9), 958-996.

Davis, K. (1981). Human behavior at work: Organisational behavior (6* ed.). New

Delhi: McGraw Hill.

Davis, L.E. (1995). Learning from the design of new organizations. In Dwivedi

human resources and organizational behavior, op.cit. 564.

Davis, L.E., & Chem, A.B. (1975). The quality of working life, problems, prospects

and the state of art. I, New York, The Free Press.

Dayal, I. (1994). HRD in practice: Some experiences and reflections. Indian Journal

of Social Work, 1-11(4), 485.

De, N.R. (1977a). Diffusion of work system redesign on participative design in a

large complex engineering factory. National Labour Institute, New Delhi.

De, N.R. (1977b). Employee motivation through. Work design on participative lines

in the salary saving scheme of New Delhi divisional office of life insurance

Corporation of India (Mimeo). National Labour Institute, New Delhi.

De, N.R. (1980). Redesign of work system and quality of work life. Reading in

Management, Allahabad, and A.H. Wheeler.

De, N.R. (1984). Alternative designs of human organizations. Sega Publication India

Pvt. Ltd., New Delhi.

Dealt, T.E. & Kennedy, A.A. (1982). Corporate culture: the rites and rituals of

corporate life. Reading, M.A. Addison-Wesley, 1982.

DeMoura, G.R., Abrams, D., Retter, C, Gunnarsdottir, S., & Ando, K.(2009).

Identification as an organizational anchor: How identification and job

138

Page 6: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

satisfaction combine to predict turnover intention. European Journal of Social

Psychology, 39, 540-557.

Denhartog, D. N., Maczynski, Jerzy., Motowidlo, S. J., & Slawomis. (1997). Cross-

cultural perceptions of leadership: A comparison of leadership and societal

and organizational culture in the Netherlands and Poland. Polish

Psychological Bulletin, 28(3), 255-267.

DiSanza, J.R., & BuUis, C.(1999). Everybody identifies with Smokey the Bear.

Employees responses to newsletter identification inducements at the U.S.

Forest Service. Management Communication Quarterly, 12, 347-399.

Donald, I., & Canter, D.(1994). Employee's attitude and safety in chemical industry.

Journal of Loss Prevention in Process Industry, 7(3), 203-208.

Dose, G., & Manpilly, S.R. (2012). Satisfaction with HR practices and employee

engagement: A social exchange perspective. Journal of Economics and

Behavioural Studies, 4(7), 423-430.

Dubey, B.L., & Padam, D.(1988). Construction of standardization of quality of life

scale for use with industrial workers in India. The Creative Psychologist,

7,75.

Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of

organizational identification. In D.A. Whetten and P.C. Godfrey (Eds.),

Identity in organizations: Building theory through conversations, 245-256,

Thousands Oaks, CA: Sage.

Dunn, J.D., & Stephens, E.C.(1972). Management of personal-manpower.

Management and Organizational behavior. New York, McGraw Hill Book

Company, 181.

Durra, A.B.(1990). Assessment of Training needs within the context of administrative

reforms in Jordan, International Journal of Man Power, 1(1), 3-10.

Edwards, M.R.(2005). Organizational identification: A conceptual and operational

review. International Journal of Management Reviews, 7, 207-230.

139

Page 7: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Edwards, M.R., & Peccei, R.(2010). Perceived organizational support, organizational

identification, and employee outcomes: Testing a simultaneous multi-foci

model. Journal of Personnel Psychology, 9{\), 17-26.

Ehtesham, U.M., Tahir, T.M., & Muhammad, S.A. (2011). Relationship between

organizational culture and performance management practices: A case study

of University in Pakistan. Journal of Competitiveness Issue, 4, 78-85.

Eisenberger, R., Huntington, R., Hutchinson, S. & Sowa, D. (1986). Perceived

organizational support. Journal of Applied Psychology, 71, 500-507.

EUemers, N., Spears, R. & Doosje, B. (2002). Self and social identity. Annual Review

of Psychology, 53,161-186.

Elsbach, K.D. (1999). An expanded model of organizational identification. Research

in Organizational Behaviour, 21, 163-200.

Emergy, F.E., & Emergy, M. (1976). Participative design. Canberra. Centre for

Continuing Education.

Erdem, F., & Satir, C. (2003). Features of organizational culture in manufacturing

organizations: A metaphorical analysis, work study. A Journal of Productivity

Science, 52(2-3), 129-135.

Fields, M. W., & Thacker, James W. (1992). Influence of QWL on company and

union commitment. Academy of Management Journal, 35(2), 439-450.

Foote, N.N. (1951). Identification as the basis for a theory of motivation. American

Sociological Review, 16, 14-21.

Forehand, G.A., & Gilmer, B. (1964). Environmental variation in studies of

organizational behavior. Psychological Bulletin, 62, 361-382.

Frake, C.O.(1983). "Ethnograph" in R.E. Emerson (Ed.), Contemporary Field

Research, prospect Heights, IL: Waveland Press, 60-67.

Freud, S. (1922). Group Psychology and the Analysis of the Ego, New York: Norton.

Freud, S. (1949). Group Psychology and the Analysis of the Ego, London: Hogarth.

140

Page 8: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Gaertner, K.N., & Nollen, S.D. (1989). Career experiences, perceptions of

employment practices and psychological commitment to the organization.

Human Relations, 42, 975-991.

Gandhi, P. (1992). Impact of job enrichment on work and organizational

identification. Indian Journal of Industrial Relations, 27, 289-298.

Ganguly, O.N., & Joseph, J.S.(1976). Quality of working life: work prospects and

aspirations of young workers (Mimeo), Centre Labour Institute, Bomba>.

Gani, A., & Rainayee, R. (1996). HRD in an organizational setting: Findings of an

empirical study. The Business Review, 2(1), 55-68.

Gautam, T., Van Dick, R., & Wagner, U. (2004). Organizational identification and

organizational commitment: Distinct aspects of two related concepts Asian

Journal of Social Psychology, 7, 301-315.

Gayathiri, R. & Ramakrishnan, L. (2013). Quality of work life - Linkage with job

satisfaction and performance. International Journal of Business and

Management Invention, 2(1), 1-8.

Glaser, E. M., & Van Eynde, D.F.(1989). Human resource development team

building and little bit of "Kicm tau": Organization Development Journal, 7(2),

21-24.

Goss, D., & Jones, R. (1992). Pathways to progress. MEAD, 2J(1), 65-74.

Graham, G. J. (1985). When Unionists Support QWL. Paper presented at the 1985

annual meeting of the Rural Sociological Society.

Gupta, M., & Sharma, P. (2010). Factors credentials boosting quality of work life of

BSNL employees in Jammu region. Asian Pacific Journal of Research in

Business Management, 7(2).

Gupta, P., & Khandelwal, P. (1988). Quality of work life in relation to role efficacy.

Psychological Studies, 33{\), 34-38.

Hackman, J. R., Pearce, J., & Wolf, J. C. (1978). Effects of changes in job

characteristics on work attitude and behavior:-A naturally occurring C^uasi-

experience. Organizational Behaviour and Human Performance, 27(3), 289-

304.

141

Page 9: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Hackman, J.R., & Suttle, J.L. (1977). Improving life at work. Santa Monica, CA,

Goodyear Publishing.

Hakonen, M., & Lipponen, J. (2009). It takes two to tango: The close interplay

between trust and identification in predicting virtual team effectiveness. The

Journal of Working, i ( l ) , 17-32.

Hall-Lengnick, C. A., & Hall-Lengnick, M.L. (1995). Is growth always desirable?

How human resource consideration can help you decide? Organizational

Development Journal, 13{\), 13-22.

Hallpike, C.R. (1979). The foundations of primitive thought. Cambridge: Clarendon

Press.

Hamill, J. F. (1990): Ethno-logic: The anthropology of human reassuming. Urbana,

IL: University of Illinois Press.

Harris, G.E., & Cameron, J.E. (2005). Multiple dimensions of organizational

identification and commitment as predictors of turnover intentions and

psychological well-being. Canadian Journal of Behaviour Science, 57(3),

159-169.

Harris, S. G., & Morrholder, K. W. (1996). The affective implications of perceived

congruence with culture dimensions during organizational transformation.

Journal of Management, 22(4), 527-547.

Harrison, J.M. (1987). Communication and participative decision-making: An

exploratory Study. Personal Psychology, 1, 97-116.

Harrison, R. (1972). Understanding your organisation's character. Harvard Business

Review and May-June.

Hartenstein, A., & Huddleston, K.F. (1984). Values: The cornerstone of QWL.

Human Relations, 55(10), 65-66.

Hasnin, N., & Behl, R.M. (1977). A study of relationship between job satisfaction and

n-achievement among promoted and non-promoted employee. Indian Journal

of Applied Psychology, 14(2), 65-68.

Havlovic, S. J. (1991). Quality of work-life and human resource outcomes. Human

Relations, 50(3), 469-479.

142

Page 10: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Heijltjes, M.G. (2000). Advanced manufacturing technologies and HRM policies,

findings from chemical and food drink companies in the Netherland and Great

Britain. Organizational Studies, 27(4), 775-805.

Herkovits, M.J. (1955). Cultural anthropology. New York: Knoph.

Herrick, N., & Maccoby, M. (1972). Humanizing work: A priority goal of the 1970.

Paper presented at the international conference on the quality of working life,

Arden House, New York, The Indian Journal of Social Work, XLI(3), 1980.

Hofstede, G. (1998). Identifying organizational subcultures: An empirical approach.

Journal of Management Studies, 5(1), 1-6.

Hofstede, G., Neuijen, B., Ohayv, D.D., & Sanders, G. (1990). Measuring

organizational culture: A qualitative and quantitative study across twent>

cases. Administrative Science Quarterly, 35, 286-316.

Hogan, J., Rybicki, S. L., Motowidlo, S. J., & Borman, W. C. (1998). Relations

between contextual performance, personality, occupational advancement.

Human Performance, 11(2-3), 189-207.

House, R. J., & Rizzo, J. R. (1972). Toward the measurement of organizational

practices: Scale development and validation. Journal of Applied Psychology,

56, 288-396.

Imtiaz, N., & Ansari, S.A. (2000). Organisational culture as a determiner of job

satisfaction and work commitment. A study of supervisors and middle level

managers. Unpublished Ph.D. Thesis, A.M.U. Aligarh

Ishikava, K. (1985). What is total quality control? The Japanese way. Englewood

Cliff, NJ: Prentice Hall.

James, L.R., & Jones, A.P. (1974). Organisational climate: A review of theor\ and

research. Psychological Bulletin, 81, 1096-1112.

Johnson, J. J., & Mclntye, C. L. (1998). Organisational culture and climate correlates

of job-satisfaction. Psychological Report, 2(3), 843-850.

Johnson, M.D., Morgeson, P.P., Ilgen, D.R., & Meyer, C.J. (2006). Multiple

professional identities: Examining differences in identification across work

related Targets. Journal of Applied Psychology, 91, 498-506.

143

Page 11: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Joseph, G. S. (1978). Quality of working life and job attitude of industries craftsman.

Bombay Psychologist, 2(1), 28-34.

Kagan, J. (1958). The concept of Identification. Psychological Review, 65,296-305.

Kalleberg, A. L., & Mastekaasa, A. (1998). Organizational Size, layoffs, and quits in

Norway. Social Force, 7(5(4), 1243-1273.

Karrier, N., & Khurana, A. (1996). Quality of work life of managers in Indian

Industry. Journal of Indian Academy of Applied Psychology, 22(1-2), 19-26.

Katz, D., & Kahn, R.L. (1978). The social psychology of organizations (Ed. 2"''). New

York: Wiley.

Keller, R. T. (1987). Cross cultural influence on work and non work contributors to

quality of life. Group and Organization Studies, 12(3), 304-318.

Kelman, H. C. (1958). Compliance, identification and internalization: Three processes

of attitude change. Journal of Conflict Resolution, 2, 51-60.

Kerlinger, F. N. (1984). Foundation of behavioural researches (2" ) New York: Hold

Rinehard & Winston, Inc.

Ketzell, R.A., & Yankelovich, D. (1975). Work productivity and job satisfaction.

New York: The Psychological Corporation.

Khan, K. M., & Azam, K. M. (1992). Managerial promotions: Perceptions of public

and private sector executives. Indian Journal of Industrial Relations, 27(3),

299-308.

Khatri, N., & Budhwar, P. S. (2002). A study of strategic HR issue is an Asian

context. Personnel Review, 3/(2), 166-168.

Klein, A. S., Masi, R. J., & Weidner, C. K. (1995). Organisational culture,

distribution, and amount of control and perceptions of quality: An empirical

study of linkages. Special Issue: Organisational Studies Conferences: Best

papers. Group and Organisation Management, 20(2), 122-148.

Kolekar, B.D. (1993). Human Resource Development: A study of selected public

sector undertakings in Maharashtra and Goa, Northern Book Centre, New

Delhi.

144

Page 12: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Komabluh, H.Y. (1984). Work place democracy and QWL : Problems and Prospects.

The Analysis of the American Academy of Political and Social Science, 47{3),

88-95.

Kreiner, G.E., & Ashforth, B.E. (2004). Evidence toward an expanded model of

organizational identification. Journal of Organizational Behaviour. 25. \-TI.

Kreiner, G.E., & Ashforth, B.E. (2004). Evidence toward an expanded model of

organizational identification. Journal of Organizational Behaviour. 25, 1-27.

Kroeber, A.L., & Kluckholn, F. (1952). Culture: A critical review of concepts and

definitions. Peabody Museum Papers, 47{\), Cambridge, Mass: Harvard

University Press.

Kumar, P., & Bohra, G. (1979). Job satisfaction and perceived organizational climate.

The Indian Journal of Social Work, 40{\), 23-26.

Kumara, U. A., & Koichi, F. (1989). Employees' satisfaction and job climate: An

empirical study of Japanese manufacturing employees. Journal of Business

and Psychology, 5(3), 315-329.

Lau, R.S.M., & May, B. E. (1998). A win-win paradigm for quality of work life and

business performance. Human Resource Development Quarterly, P(3), 211-

226.

Lavinian, C , & Antonio, P. (2007). Charismatic leadership and organizational

outcomes: The mediating roles of employees work group identification.

International Journal of Psychology, 42, 297-306.

Lawnelli, C. and Paterson, L. (2005). Does education promote social mobility? ESRC

(economic and social research council) is one of seven research Council of

UK), 45.

Lee, C , Wu, C , & Lee, H. (2009). Factors that influence employees' organizational

identity after Merger and Acquisition: The acquirer and acquired perspective.

African Journal of Business Management, i ( l 1), 695-704.

Lee, M., & Stead, V. (1998). Human resource development in the United Kingdom.

Human Resource Development Quarterly, 9(3), 297-308.

145

Page 13: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Lee, S., Lee, T.W., & Lum, C. (2008). The effects of employee services on

organizational commitment and intention to quit. Personnel Review, 37(2),

222-237.

Levinson, H. (1970). A psychologist diagnoses merger failures. Harvard Business

Review, 48(2), n9-\47.

Lippitt, G. L. (1977). Quality of work life: Organizational renewal in action. Training

and Development Journal, 52(7), 4-11.

Litwin, & Stringer. (1968). Motivation and organizational climate. Boston-Harvard

University Press.

Long, R. J. (1993). The effect of new office information technology on job quality of

female and male employees. Human Relations, 46(8), 939-961.

Longenecker, & Pringle. (1981). Management Columbus Ohio: Chales E. Merrill

Publishers.

Lowe, G. S., Schellenberg, G,, & Shannon, H.S. (2003). Correlates of employees

perceptions of a healthy work environment. American Journal of Health

Promotion, 17,390-399.

Luthans, F. (1995). Organisational behavior (7"̂ Ed.) Singapore: McGraw Hill.

Luzzi, G. F., & Fluckiger, Y. (1998). Hierarchical position and vertical gender

segregation: The case of Geneva Canton. Schweizerishe Zeitschrift fur

Soziologice/Revue Suisse de Sociologie, 24(\), 59-77.

Madsen, S.R., Miller, D, & John C.R. (2005). Readiness for organizational change:

Do organizational commitment and social relationships in the work place

make a difference? Human Resource Development Quarterly, 16(2), 213-233.

Mael, F. A., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of

the reformulated model of organizational identification. Journal of

Organizational Behaviour, 13, 103-123.

Mael, F.A., & Ashforth, B.E. (1995). Loyal from day one: Biodata, organizational

identification, and turnover among newcomers. Personnel Psychology, 4(2),

309-334.

146

Page 14: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Mael, F.A., & Ashforth, B.E. (2001). Identification in work, war, sports, and religion:

Contrasting the benefits and risks. Journal for the Theory of Social Behaviour.

31, 197-222.

Male, F.A., & Tetrick, L.E. (1992). Identifying organizational identification

Educational and Psychological Measurement, 52, 813-824.

Mamoria, C.B. (1987). Personal Management: Management of human resources. 5"

edition. Himalaya Publishing House, 275.

March, J.G., & Simon, H.A. (1958). Organizations, New York: Wiley.

Martin, T. (1992). Culture in organisations. New York: Oxford University Press.

Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50. 370-

396.

Mathur, P., & Paranjpe, S. (1988). "Identification of training areas for special

educators as related to job-satisfaction factors of QWL perceptions" Paper

presented at 25'^ Annual Conference of Indian Academy of Applied

Psychology.

McEnrue, M. P. (1989). A perceived fairness of managerial promotion practices.

Human Relations, 42(9), 815-827.

McNabb, R., & Whitfield, Keith (1997). Union's, flexibility, team working and

financial performance. Organizational Studies, 18(5), 821-838.

Mee Lim, y., & Bain, T. (1990). The impact of QWL programmes in unionized

settings: A review of the literature. Labour and Society, 15(4), 401-414.

Megginson, C. L. (1974). Personal and Human Resource Administration, 1-4.

Mehta, P. (1976). From economicism to democrate commitment: The role of worker

participation. Vikalpa, 7(4), 39-46.

Mehta, P. (1987). Administrative-organization structure, perceived quality of work-

life and development related bureaucratic behavior. Working paper. New

Delhi: Participation and Development Center, Mimeographed.

Menton. (1979). A look at factors effecting the quality of working life. Monthly

Labour Review, ]00(\0l), 64.

147

Page 15: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Meyer, J., & Allen, N. (1997). Commitment in the workplace: Theory, research and

application. Thousand Oaks, CA: Sage.

Meyer, J.P., & Smith, CA. (2000). HRM practices and organizational commitment :

Test of medication model. Canadian Journal of Administrative Sciences J 7(4);

319-331.

Meyer, M.W., & Rowan, B. (1977). Institutional organization: Formal structure myth

and ceremony. American Sociological Review, 83, 340-363.

Meyer, R.C., & Schoorman, F. D. (1998). Differentiating antecedents of

organizational commitment: A test of March and Simon's model. Journal of

Organizational Behaviour, 79(1), 15-28.

Miller, R.S. (1977). Participative management, quality of work life and job

enrichment. Management Review, Park Ridge, No. 11.

Mishra, P., Dhar, U., & Dhar, S. (1999). Job satisfaction as a correlate of HRD

climate: An empirical study. Indian Journal of Training and Development,

XXX1X(2),3-11.

Mohsin, S.M. (1984). Research Methods in Behavioural Sciences. Orient Longman

Limited, Hyderabad, India.

Monappa, A., & Saiyadian, M.S. (1979). Personal Management. Tata McGraw Hill

Publishing Co. Ltd., New Delhi, p. 186.

Morey, N. C, & Luthans, L. (1987). Anthropology: The forgotten behavioural

sciences in management history. Academy of Management, Best Pares

Proceedings, pp. 128-132.

Mouton, J., & Marais, H.C. (1993). Basic concepts in the Methodology of the social

sciences. Human Science Research Council, p. 16.

Mowday, R., Steers, R., and Porter, L.W. (1982). Organizational linkages: The

psychology of commitment, absenteeism and turnover. San Diego, CA:

Academic Press.

Mudor, H., & Tooksoon, P. (2011). Conceptual framework on the relationship

between human resoiarce management practices, job satisfaction and turnover.

Journal of Economics and Behavioural Studies, 2(2), 41-49.

148

Page 16: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Nadler, L. (1969). Developing Human Resources. ASTD-Gulf Publishing Company,

Texas, USA.

Narayanan, S.V. (1989). HRD: Scissors crisis in Universities - in HRD: Strategic

approaches and experiences, edited by Mathur, B.L., 192-206.

Nedler, D. A., & Lawler, E.E. (1983). Quality of work life: perspecti\es and

directions. Organizational Dynamics, 11 (3), 20-23.

Nelson, D. L., & Cooper, C.L. (2007). Positive organizational behavior. London:

Sage.

Nglanga, M. J. (2012). The impact of organizational culture on performance of

educational institutions. International Journal of Business and Social

Sciences, 3{S), 211-217.

Nurick, A.J. (1985). Participation in organizational change: The TV A experiment.

New York: Praeger Publishers, 3.

O'Reilly, C.A., & Chatman, J. (1986). Organizational commitment and psychological

attachment: The effects of compliance, identification and internalization on

prosocial behavior. Journal of Applied Psychology, 71, 492-497.

O'Reilly, C.A. Ill (1991). "Organisational behavior: When we've been, where we're

going". In M.R. Rosenzweig and L.W. Porter, Eds. Annual Reviews of

Psychology, Vol. 42 (Pal Alto, CA: Annual Reviews, 427-458.

Ogilvie, J.R. (1986). "The role of human resource practices in predicting

organizational commitment group and organizational studies. 11/4, 335-359.

Oldham, G. R., & Rotchford, N. L. (1983). Relationship between office

characteristics and employee reaction: A study of the physical environment.

Administrative Science Quarterly, 28(4), 542-556.

Ojo, O. (2010). Organisational culture and corporate performance: Empirical

Evidence from Nigeria. Journal of Business System, Governance and Ethics.

5(2), 1-11.

Paranjpe, S. (1997). Identification of training areas for special educators as a function

of quality of working life, perception and job satisfaction. Indian Journal of

Training and Development, XXVII (2), 30-43.

149

Page 17: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Pascle, R.T., & Athos, A.G. (1981). The art of Japanese management. New York:

Simon & Schuster.

Pathania, K.S. (1997). Human Resource Development: Conceptual analysis and

strategies - in "HRD Vision and Directions for the 24"' Century, Edited by

A.K. Singh, 67-80.

Payne, R.L., & Pheysey, D. C. 91971). "G.G. Stem's organizational climate index: a

reconceptualization and application to business organization". Organisational

Behaviour af7d Hufftan Performance, 6, 77-98.

Pestonjee, D. M. (1973). Organizational structure and job attitudes. Minerva,

Calcutta.

Petranek, G. F. (2004). The four C Approach. Human Resource Development

Quarterly, 75(2), 249-259.

Pettingrew, A. M. (1979). "On studying organizational culture", Administrative

Science Quarterl, 24.

Pettingrew, A. M. (1990). "Organisational climate and culture: The constructs in

search of rule", in Ben Schneider (ed.). Organisational climate culture, Jossey

Bars, S. Francisco, 417.

Phillips, M. E. (1994). Exploring the culture of the two macro-organisational settings.

Special issue: Cognition within and between organisations: Five key

questions. Organisational Science, 5(3), 384-402.

Posner, B. Z., & Schmidt, H. W. (1992). Values and the American managers: An

updated. California Management Review, Spring.

Pratt, M. G. (1998). To be or not to be: Central question in organizational

identification. In D.A. Whetten & P.C. Godfrey (Eds.), Identity in

organizations: Building theory through conversation. Thousand Oaks, CA:

Sage Publications.

Pratt, M. G. (2000). The good, the bad, and the ambivalent: Managing identification

among Amway distributors. Administrative Science Quarterly, 45, 456-493.

Preffer, J. (1994). Competitive advantage through people: unleashing the power of the

work force. Boston MA: HBS Press.

150

Page 18: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Prichard, R.D., & Karasiick, B.W. (1973). The effects of organizational climate on

managerial job performance and job-satisfaction. Organisational Behaviour

and Human Performance, 9, 126-146.

Quresh, T.M., Akbar, A., Khan, M.A., Sheikh, R.A., 7 Hijazi, T. (2010). Do human

resource management practices have an impact on financial performance of

hai\ks7 African Journal of Business Management, 4{1), 1281-1288.

Qureshi, J.A., Shahjehan, A., Zeb, F., & Saifullah, K. (2011). The effect of self-

esteem and organizational identification on organizational citizenship

behavior: A case of Pakistani Public Sector University. African Journal oj

Business Management, 5(9), 3448-3456.

Rao, T.V., & Abraham, E. (1986). Human resource development: Practices in Indian

industries - a trend report. Management and Labour Studies, 77(2), 1-13.

Reddy, N. Y. (1985). Quality of working life in the third world countries: Realty or

myth? Presidential address delivered at the 22" Armual conference of the

Indian Academy of Applied Psychology, Calcutta.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of

the literature. Journal of Applied Psychology, 87{A), 698-714.

Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of

Vocational Behaviour, 66, 358-384.

Riordan, C. M., Vandenberg, R. J., & Richardson, H. A. (2005). Employee

involvement climate and organizational effectiveness. Human Resource

Management, 44,471-488.

Robert, C. & Wasti, S. A. (2002). Organizational individualism and collectivism:

theoretical development and an empirical test of a measure. Journal of

Management, 28{A), 554-566.

Robins, S. P. (1994). Organisational behavior: concepts, controversies and

applications (sixth Ed.), Englewood Cliffs, NJ: Prentice Hall.

Ross, Q. (1994). An examination of promotion opportunities and evaluation criteiia as

mechanism for affecting internal auditor commitment, job satisfaction, and

turnover intentions. Journal of Managerial Issue, 6(2), 176-194.

151

Page 19: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Rousseau, D. M. & Parks, J. M. (1993). The contracts of individuals and

organizations. In L.L. Cummings and Staw B.M. (Eds.), Research in

Organizational Behaviour, 14,1-47, Greenwich: JAI Press.

Royuela, V., Tamayo, J. L., & Surinaea. (2007). The institutional vs. the academic

definition of quality of work life. What is the focus of European Commission.

Research Institute of Applied Economics, 13, 1-15.

Rubaii-Barrett, N., & Beck, A. C. (1993). Minorities in the majority: Implications for

managing cultural diversity. Public Personnel Management, 22(4), 503-521.

Rudrabasavaray, M.N. (1967). Dynamics of personal Administration. Indian Institute

of Personal Management, Coimbatore, India.

Sanford, N. (1955). The dynamics of identification. Psychological Review, 62, 106-

118.

Saraji, N. G., «& Dargahi, H. (2005). Study of quality of work life (QWL). Iranian

Journal of Public Health, 55(4), 8-14.

Sayeed, O.B., & Sinha, P. (1981). Quality of working life (QWL) in relation to job

satisfaction and performance in two organizations. Managerial Psychology,

2(10), 15-30.

Schein, E. (1990). "Organizational CuhwcQ" American Psychologist.

Schein, E. H. (1986). What you need to know about organizational culture. Training

and Development Journal, January.

Schein, E. (1985). Organisational culture and leadership. New York: Harcourt Brace

Jovanovich.

Schneider, B., & Barllett, C. J. (1980). Individual differences and organizational

climate II: Measurement of organizational climate by multitrait-multirater

matrix. Personnel Psychology, 23,493-512.

Schuster, F.E., Morden, D. L., Baker, T. E., & Mckay, Ian S. (1997). Management

practice. Organisational climate. And performance: An exploratory study.

Journal Behaviour Sciences, 33(2), 209-226.

152

Page 20: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Searle, R. H., & Ball, K. S. (2003). Supporting innovation through HR policv:

Evidence from the UK. Creativity of Innovation Management, 12(1),

50-62.

Sekaran, U. (1985). Perceived quality of working life in banks in major cities in India.

Prajanan, 14(3), 273-284.

Selltizer, C , Jahoda, M., Deutsch, M., & Cook, S.W. (1962). Research Methods in

Social Relations. Revised edition. New York: Holt, Rinehart and Winston.

Sethumadhavan, P., & Kandula, S. R. (1999). Training strategies for managing

change in government departments. Indian Journal of Training and

Development, XXIX (2), 37-52.

Shah, S.A., & Ansari, S. A. (2000). Influence of HRD activities and perceived upward

mobility on employees organizational commitment and QWL. Unpublished

Ph.D. Thesis, AMU, Aligarh.

Shahzad, I.A., Bhatti, K.K., & Khalid, G.K. (2007). Impact of technology change on

Human Resource Development Practices in Pakistan: An Analytical Study.

International Review of Business Research Papers, 3(2), 400-419.

Sharma, A. (1989). "Humanization of work and job performances : a study of women

workers". Paper presented at 26*'̂ annual conference of Indian Academy of

Applied Psychology, Calcutta.

Sharma, B. R. (1983). Organisational climate and employer employee relations in

India." Abhigyan, pp. 45-59.

Sheel, S., Sindhwani, B. K., Goel, S., & Pathak, S. (2012). Quality of work life,

employee performance and career growth opportunities: A literature review.

International Journal of Multidisciplinary Research, 2(2).

Sheridan, J. E. (1992). Organisational culture and employee retention. Academy of

Management Journal, Vol. 35, No.5

Shrivastava, S. K., & Pratap, S. (1984). "Perception of Job-satisfaction, organisational

climate: perspective. Psychological Researches, Vol. 7(2), pp. 41-43.

Siegel, P. H. & Sisaye, S. (1997). An analysis of the difference between

organizational identification and professional commitment: A study of

153

Page 21: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

certified public accountants. Leadership and Organisation Development

Journal, 18, 149-165.

Singh, A. (1994). Work culture and quality: An initiative to corporate transformation.

Productivity, 23(4), 17-21

Singh, J. P. (1983). QWL experiments in Indian trials and triumphs. Abhigyan, 23-37.

In Indian Psychological Abstracts, 24(2), 217-218.

Singh, J.P. (1989). Choosing human resources development interventions. Vikalpa,

4(10), 35-40.

Sinha, C. (2012). Factors affecting quality of work life: empirical evidence from

Indian organisations. Australian Journal of Business and Management

Research, \i\l), 31-40.

Sinha, J. B. P. (1977). Quality of working life in the Indian setting. Journal of Social

and Economic Studies, 5(2), 235-247.

Skrovan, D.A. (1980). Brief report from the ASTD. Quality of working life task force.

Training and Development Journal, 34(3), 29.

Smidts, A., Pruyn, A. T .H. & Van Rail, C. B. M. (2001). The impact of employee

communication and perceived external prestige on organizational

identification. Journal of Academy Management, 44, 1051-1062.

Spink, P. (1975). Some comments the quality of work life-development of an

inventory. Journal of Social Work, 41(3), 220-226.

Srivastava, P.K. & Dolke, A.M. (1978). Personality, organization and job correlates

of identification with work and organization. Report submitted to Indian

Council of Social Science Research, Project N. F. 1-25/75.

Storey, J. (1995). Human Resource Management: A critical text, Routledge, London.

Swain, S.K., & George, B.P. (2007). HRD practices in the classified hotels in Orissa:

a study of employee perceptions. PASD's Revista de Turismo Patrimonio

Cultural. 5(1), 81-97.

Szabo, J. C. (1993). Training workers for tomorrow. Nation's business, 22-32.

154

Page 22: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Tagiuiri, R., & Litwin. G.H. (1968). (Schneider, Benjamin, & Snyder Robert, A.

(1975). Journal of Applied Psychology, 60(3), 318-328.

Tajfel, H. (1972). Experiments in a vacuum. In J. Israel and H. Tajfel (Eds.) The

Context of Social Psychology, London: Academic Press.

Tajfel, H. (1978). Differentiation between social groups: Studies in the social

psychology of intergroup relations. London: Academic Press.

Tajfel, H., & Turner, J.C. (1979). An integrative theory of intergroup conflict. In

W.G. Austin and S. Worchel (Eds.) the social psychology of intergroup

relations, 33-48, Monterey, CA: Brooks/Cole.

Tajfel, H. & Turner, J.C. (1986). The social identity theory of inter group behavior. In

S. Worchel and W.G. Austin (Eds.), Psychology of Intergroup Relations, 1-lA,

Chicago: nelson Hall.

Tang, J. (1997). The glass ceiling in science and engineering. Journal oj socio­

economics, 26(4), 383-406.

Taylor, C.W. (1972). Climate for creativity. Elmsford. New York, Pergaman Press.

Taylor, F. W. (1981). The Principles of Scientific Management, New York: Harper

Brothers.

Taylor, J. C. (1974). Quality of work life. Paper presented at conference of Changing

business society relationships, USA. The Indian Journal of Social Work,

XII(3), Oct. 1980.

Taylor, J. C. (1977). Job satisfaction and quality of work life: A reassessment. Journal

of Occupational Psychology, 50(4), 243-252.

Timossi, L.T., Pedroso, B., Francisco, A. C.de & Pilatti, L. A. (2008). Evaluation of

quality of work life: An adaptation from the Walton's QWL model. XIV

International Conference on Industrial Engineering and Operations

Management. Rio de Janeiro, Brazil 13 to 16 October, 2008.

Tolman, E. C. (1943). Identification and the post-war world. Journal of Abnormal and

Social Psychology, 38, 141-148.

Trice, H.M., & Beyer, J.M. (1984). Studying organizational culture through rites and

ceremonials. Academy of Management Review, Vol. 9.

155

Page 23: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Van Dick, R. (2004). My job is my castle: Identification in organizational contexts.

International Review of Industrial and Organizational Psychology, 19, 171-

203.

Van Knippenberg, B., Martin, I., & Tyler, T. (2006). Process - Orientation versus

outcome-orientation during organizational change: The Role of organizational

Identification. Journal of Organizational Behaviour, 27, 685-704.

Van Knippenberg, D., & Sleebos, E. (2006). Organizational identification versus

organizational commitment: Self-definition, social exchange, and job attitudes.

Journal of Organizational Behaviour, 27, 571-584.

Van Knippenberg, D., & Van Schie, E.C.M. (2000). Foci and correlates of

organizational identification. Journal of Occupational and Organizational

Psychology, 73,137-147.

Vanden, B.P.T. & Wilderson, C. P. M. (2004). Defining measuring and comparing

organizational culture applied psychology. An International Review, 53(4),

570-582.

Vardi, Y., & Hammer, T.H. (1977). Inter-organizational mobility & career

perceptions among rank & file employees in different technologies. Academy

of Management Journal, 20{4), 622-634.

Vamons, S. (2013). Study of relationship of quality of work life (QWL) &

organizational commitment. Interdisciplinary Journal of Contemporary

Research in Business, 4(9), 449-456.

Venkatachalam, J. & Velayudhan, A. (1997). Quality of work life: A review of

literature. South Asian Journal of Management, 4{\), 45-57.

Walton, R.E. (1973). Quality of working life: what is it? Sloon Management Review,

Fall, pp. 11-21.

Weatherly, K. A., & Beach, A. (1998). Organisational Culture and decision making.

In Psychological Abstract Vol.85: 9984: Image theory: Theoretical and

empirical foundations. LEA's organization and Management series. Beach,

Lee Roy (Eds.) Lawrence Eribaum Associates Inc. Publishers.

156

Page 24: w«enee& - INFLIBNETshodhganga.inflibnet.ac.in/bitstream/10603/63538/13/13_references.pdf · Dukerich, J.M., Kramer, R., & McLean, Parks. J.(1998). The dark sjde of organizational

Whetton, D.A., & Godfrey, P.C. (1998). Identity in organizations: Building theory

through conversations (Ed.). London: Sage.

Wilson, A.M. (2001). Understanding organizational culture & the implications for

corporate marketing. European Journal of Marketing, 55(3-4), 353-367.

Witt, L.A. (1993). Reactions to work assignment as predictors of organizational

commitment: The moderating effect of occupational identification. Journal of

Business Research, 26, 17-30.

Wognum, I. (1998). HRD policy making in companies: An interpretation of the

differences. Human Resource Development Quarterly, P(3), 255-269.

Xlakillari, L. (2013). Quality of work life of mental health professionals in Albania.

Mediterranean Journal of Social Sciences, 4{\), 529-534.

Yousuf, A.S.M. (1996). Evaluating the Quality of working life. Management and

labour studies, i ,5-15 .

Zaini, A., Nilufar, A. & Syed, S.A. (2009). The effect of Human Resource

Management Practices on business Performance among Private Companies in

Malaysia, International Journal of Business and Management, 4(6), 6.5-72.

Zamanou, S., & Claser, S. R. (1994). Moving towards perception and involvement:

Managing & measuring organizational culture. Groups & Organisation

Management, 19(4), 475-502.

Zeffane, R., & Macdonald, D. (1993). Uncertainty, participation & alienation:

Lessons for workplace restructuring. The International Journal of sociology

and Social Policy, 13(5-6), 22-52.

Zohar, D. (1980). Safety climate in industrial organisations. Journal of Applied

Psychology, 65,96-102.

Zomitsky, J.J. (1995). Making effective HRM a hard business issue. Compensation

Benefits Management, 2/1: 16-24.

157