weltec hospitality brochure web

HospitalityHOSPITALITY MANAGEMENT

EVENT MANAGEMENT

OPERATIONS SUPERVISION

HOTEL FRONT OFFICE

FOOD & BEVERAGE

PATISSERIE

COOKERY

| | | |2010Wellington Institute of Technology 0800 935 832 www.weltec.ac.nz

Industry Endorsed Centre of Vocational Excellence

If you want the best, you’ll want to learn from industry

experts in purpose-built facilities at the premier

Hospitality School in the region. Our School of

Hospitality is the only Centre of Vocational Excellence

in New Zealand for good reason. At WelTec, we

understand that education and experience go hand in

hand. Our hospitality programmes have been designed

with input from industry to ensure you can put your

qualification to work.

Be part of a growing industry and take your qualification to the worldFrom cookery to food and beverage service, hotel reception

to hospitality management, there are a wide range of career

opportunities to explore. With City & Guilds internationally

recognised qualifications offered in many of our programmes, you

will be able to make your mark, both here and abroad. Whether

you’re starting your career or advancing your existing one, WelTec

has a qualification that’s right for you.

Learn in an environment that is as close to the real world as it getsYou will gain a qualification that is as practical as it is relevant.

Boasting world-class facilities, including our very own training

restaurant (Bistro 107), WelTec offers a hands-on learning

environment. With applied learning and project work, you will

experience the reality of the working environment from day one.

Unique industry partners WelTec has a successful reputation for placing students in

high profile roles and works closely with industry partners such

as the Intercontinental Hotel, Gordon Ramsey Restaurants,

InterContinental Hotel Groups, D&D Restaurants and offers

student exchanges with Les Sorbet (France), Cessa University

(Mexico), The Korean Culinary Academy and Sekolah Tinggi

Pariwisata Bali (STP Bali).

02

HOSPITALITY IS THE ART AND SCIENCE OF CREATING AN EXPERIENCE -

FOR HOSPITALITY THAT’S OUT FRONTOUR RECIPE FOR SUCCESS IS SIMPLE...

CERTIFICATE

Choose the programme that suits your qualifications and level of

experience and then progress on to higher level study to reach

your study goals. Start with a certificate, move on to a diploma

and build up to a degree or graduate diploma.

Certificate in Hotel Reception 04

Certificate in Food & Beverage Service 04


Industry Partnerships 05

Student Exchanges 05


Certificate in Food Preparation & Culinary Arts 07

Certificate in Patisserie (International) 08

Diploma in Hospitality Operations Supervision 09

Bachelor of Hospitality Management 10

Facilities 11

Graduate Diploma in Event Management 13

Course Outlines 14

How to Enrol 16

GORDON RAMSAYCelebrity Chef and Restauranteur

“The standard at WelTec has been staggering, a real breath of fresh air. I think they have actually set the standard for polytechnics and universities across the country.”

COURSE LEVEL LENGTH OPTIONS

Certificate in Hotel Reception 3 34 wks Full-time

Certificate in Food and Beverage Services 3 17 wks Full-time

Certificate in Food and Beverage Services 4 17 wks Full-time

Certificate in Food and Beverage Services (International)

4 34 wks Full-time

Certificate in Patisserie (International) 4 21 wks Full-time

Certificate in Food Preparation and Culinary Arts 4 42 wks Full-time

Diploma in Hospitality Operations Supervision 5 2 yrs Full &

Part-time

Bachelor of Hospitality Management 7 3 yrs Full &

Part-time

Graduate Diploma in Event Management 7 34 wks Full &

Part-time

CONTENTS

(International)

03

DIPLOMA

DEGREE

GRADUATE DIPLOMA

START HERE Take the first step

ENTRY REQUIREMENTS

To enter into this programme you will need a minimum of

12 credits from NCEA Level 1 standards for literacy skills

and a minimum of 8 credits for numeracy or an equivalent

qualification. If you are 20 years of age or older at the time

you start your studies, you are able to apply to WelTec under

special admission criteria. If English is your second language a

minimum IELTS score of 5.5 or equivalent is required.

FURTHER STUDY OPTIONS

Upon completing the Certificate in Hotel Reception (Level 3)

you can enter into the second year of the Diploma in Hospitality

Operations Supervision (Level 5).

CAREER OPPORTUNITIES

Employment opportunities exist in hotel reception, reservation

services, accommodation and concierge services in New

Zealand and around the world, you may also choose to work in

broader business administration roles.

CERTIFICATE IN FOOD AND BEVERAGE SERVICE

START DATE MARCH AND JULY

DURATION 17 WEEKS

LOCATION PETONE CAMPUS

STUDY OPTIONS FULL-TIME

PROGRAMME CODE HV4298

$2,629 INTERNATIONAL $10,550

START DATE MARCH

DURATION 34 WEEKS





3LEVEL

If you like the idea of working with people in a fast paced,

dynamic industry, where no day is the same, then the Certificate

in Hotel Reception (Level 3) is the place to start your career.

Covering everything from hotel reception, reservations,

cashiering, food and beverage operations, porter service and

housekeeping, you will build up a comprehensive knowledge of

the hotel sector. In our simulated hotel front office facility you will

learn how to provide the best possible customer care, develop

your communication, problem solving and troubleshooting skills

and master computer reservation systems such as Fidelio.

With industry field trips, a three-day educational trip and three

weeks work experience, you will gain the skills you need to get

going. This is a multi-skilled qualification that offers excellent

skills across the board, from hospitality to general business

administration roles.

PROGRAMME CONTENT

> Hotel reception and front office procedures> Advanced reservation procedures> Selling and marketing techniques> Accommodation services> Customer service > Security and safe working practices

> Word processing

CERTIFICATE IN HOTEL RECEPTION3LEVEL

Incorporating the City & Guilds Diploma in Reception Operations and Services

Incorporating the City & Guilds Certificate in Food and Beverage Service

Learn to become a professional waiter, barista and bartender with

WelTec’s Certificate in Food and Beverage Service (Level 3).

Designed to provide you with a broad knowledge of front of

house services within restaurant, hotel and café environments,

you will learn how to make coffee, mocktails and cocktails, gain

core table service skills, understand food and wine pairings and

learn about menu development. Along with all the technical

skills, you will also develop customer service, communication

and problem solving skills with hands-on experience working

with real customers at our training restaurant Bistro 107. You will

also have the opportunity to see the industry first-hand with an

educational trip.

04

Certificatein Hotel Reception (L3)

Diploma in Hospitality Operations Supervision (L5)

Bachelor of Hospitality Management (L7)

START HERE

Based on 2009 fee. Subject to change.FEE GUIDE ($NZ)


PROGRAMME CONTENT

> Customer service> Cashiering> Restaurant skills> Menu knowledge> Table service

> Beverage service

ENTRY REQUIREMENTS

To enter into this programme you will need a minimum of 12

credits from NCEA Level 1 standards for literacy skills and a

minimum of 8 credits for numeracy or an equivalent qualification.

If you are 20 years of age or older at the time you start your

studies, you are able to apply to WelTec under special admission

criteria. If English is your second language a minimum IELTS

score of 5.5 or equivalent is required.


Continue your studies with the Certificate in Food and Beverage

Service (Level 4) to further develop your skills in food and

beverage service and gain employment in a supervisory role.

From here, you can move into the second year of the Diploma

in Hospitality Operations Supervision (Level 5). Alternatively,

you can combine this programme with the Certificate in Travel to

enhance your employment prospects.


Employment opportunities exist in New Zealand and overseas

working in cafés, restaurants, bars, hotels, airlines and cruise-ships.


DURATION 17 WEEKS





CERTIFICATE IN FOOD AND BEVERAGE SERVICE 4LEVE

L

Incorporating the City & Guilds Diploma in Food and Beverage Service and the Wine and Spirit Education Trust (WSET) Level 1 Foundation Certificate in Wine.

Looking for the next step up? The Certificate in Food and

Beverage Service (Level 4) is designed for those interested in

supervisory roles within the hospitality industry. Learn about food

and beverage service, silver service, restaurant management,

customer service, build your product knowledge and develop a

tasting portfolio as you learn how to serve a range of food, wine

and beverages. You will gain work experience in WelTec’s training

restaurant Bistro 107, take part in an educational trip and have the

opportunity to participate in local and national competitions.

PROGRAMME CONTENT

> Customer service> Product knowledge> Billing procedures> Pre-service procedures> Table and silver service> Beverage service

> Wine knowledge

05

Industry Partnerships

Student Exchanges

Our Hospitality School has a range of

partnerships with both national and

international businesses. These include:

> InterContinental Hotel Wellington

> The Rarotongan Beach Resort and Spa

> The Aitutaki Lagoon Resort and Spa

> D&D Restaurants (UK)

For more information about our partnerships

contact us on 0800 WelTec.To support our students in their learning and to

encourage them to gain an international perspective

of the industry, WelTec has a range of international

education partnerships, including:

> Les Sorbets, France

> CESSA University, Mexico

> Sekolah Tinggi Pariwisata Bali

> Korean Culinary Academy

For more information about exchanges contact us

on 0800 WelTec.

Certificatein Food & Beverage (L3)



Bachelor of Hospitality Management(L7)

START HERE


ENTRY REQUIREMENTS

To enter into this programme you will need to have successfully

completed WelTec’s Certificate in Food and Beverage Service

(Level 3) or the City and Guilds Certificate in Food and Beverage

Service or an equivalent qualification. Applicants currently

working in the industry with a minimum of six months experience

are welcome to apply. For applicants who have English as a

second language, a minimum IELTS score of 5.5 or equivalent

is required.


Combine this qualification with the Diploma in Hospitality

Operations Supervision to enhance your prospects in

supervisory and managerial roles.


Employment opportunities exist in New Zealand and overseas in

hotels, restaurants, bistros, bars, airlines and cruise-ships in a

wide range of front of house and supervisory roles.


DURATION 34 WEEKS





CERTIFICATE IN FOOD AND BEVERAGE SERVICE (INTERNATIONAL) 4LEVE

L

Incorporating the City & Guilds Diploma in Food and Beverage Service and the Wine and Spirit Education Trust (WSET) Level 1 Foundation Certificate in Wine.

Learn all about food and beverage service, silver service,

restaurant supervisory and management skills, product

knowledge, menu development and gain customer service,

communications and problem solving skills. Put your

knowledge to work in WelTec’s training restaurant Bistro 107,

see the industry with an educational trip to Martinborough

and have the opportunity to participate in local and national

competitions.

The Certificate in Food and Beverage Service (International)

(Level 4 ) comprises of the Certificate in Food and Beverage

(Level 3) and the Certificate in Food and Beverage Service

(Level 4). You may enrol straight into this 34 week programme

or enrol into the Level 3 programme and progress onto the

Level 4 qualification if you choose to continue your studies.

PROGRAMME CONTENT

> Customer service> Product knowledge> Cashiering and billing procedures> Pre-service procedures> Table and silver service> Wine knowledge> Restaurant skills> Menu knowledge

> Beverage service

ENTRY REQUIREMENTS


completed WelTec’s Certificate in Food and Beverage Service

(Level 3) or the City and Guilds Certificate in Food and

Beverage Service or an equivalent qualification.

START HERE




For those already in the industry

and also those wanting to get

started, our Barista programme

is designed to provide you with

a thorough grounding in the art

of making and serving coffee.

Introduction to Barista

Want to know more? For course start dates and fees please contact 0800 WelTec or visit www.weltec.ac.nz

Certificate in Food & Beverage (L3)

Certificate in Food & Beverage (L4)

Certificate in Food & Beverage (International)(L4)


PROGRAMME CONTENT

> Food preparation methods

> Cookery methods

> Pastry techniques

> Kitchen maintenance and design

> Asian and Pacific rim cooking styles

> Classical French cooking

> Nutrition and dietetics

> Menu planning and cost control

> Food art

ENTRY REQUIREMENTS

To enter into this programme you will need to have a minimum

of 8 NCEA Level 1 literacy and numeracy credits. If you are 20

years of age or older at the time you start your studies, you are

able to apply to WelTec under special admission criteria. If

English is your second language a minimum IELTS score of 5.5

or equivalent is required.




supervisory roles.


Employment opportunities include working as chefs in hotels,

restaurants, bistros, cafés and catering companies.

Applicants currently working in the industry with a minimum of

six months experience are welcome to apply. For applicants

who have English as a second language, a minimum IELTS





supervisory roles.


Employment opportunities exist in New Zealand and overseas in

hotels, restaurants, bistros and bars in a wide range of front of

house and supervisory roles.

START HERE

Certificatein Preparation & Culinary Arts (L4)



CERTIFICATE IN FOOD PREPARATION AND CULINARY ARTS


DURATION 42 WEEKS





4LEVEL

Incorporating the City & Guilds Certificate and Diploma in Food Preparation and Culinary Arts

Fuel your passion for cooking with WelTec’s Certificate in Food

Preparation and Culinary Arts (International) (Level 4). Taught

by highly regarded, award winning chefs with a wealth of

experience in the industry, this programme combines theory

with practical hands-on learning to ensure that you develop a

broad base knowledge and gain an understanding of the art and

science behind great flavour. Starting with the basics, you will

perfect foundation cooking skills before moving onto preparing

and serving a variety of complex dishes. Learn how to prepare

appetizers, soups, garnishes, sauces, entrées, mains and even

delve into desserts and pastry techniques. Gain real world

experience through industry work placements and working in

WelTec’s training kitchen Bistro 107 alongside front of house

staff.

Certificate of Achievement in Safe Food PreparationLearn the correct procedures and practices to transport, handle, prepare, store and serve food safely with our Safe Food Production programme.

Want to know more? For course start dates and fees please contact 0800 WelTec or visit www.weltec.ac.nz

07

START HERE

Certificatein Food & Beverage International (L4)




If you want to know your soufflé from your sorbet, then this

is the place to start. The Certificate in Patisserie (Level 4)

provides internationally recognised patisserie qualifications

with the opportunity to advance with specialist skills in baking,

confectionary, and pastries. Students will be exposed to a wide

variety of patisserie techniques ranging from traditional and

classic baking and pastry to the new and innovative. Ideal for

those wanting to pursue a career as a patisserie chef as well as

those wanting to further their cookery skills.

PROGRAMME CONTENT

> Cakes, sponges, desserts and pastry products> Decorative cakes and celebration cakes> Creams, fillings and glazes> Food art and presentation> Fermented and chemically aerated products> Costing, budgets and control

> Kitchen maintenance and design

ENTRY REQUIREMENTS


completed the City & Guilds Certificate in Food Preparation and

Culinary Arts or NZQA 752 National Certificate in Cookery (Level

3) or an equivalent qualification or experience.




supervisory and managerial roles.


Opportunities exist to work as a chef in hotels, restaurants,

bistros, cafés or catering companies. You may also wish to

specialise as a patisserie chef.

START HERE

Certificatein Patisserie (L4)



CERTIFICATE IN PATISSERIE (INTERNATIONAL)

START DATE FEBRUARY AND JULY

DURATION 21 WEEKS





Incorporating the City & Guilds International Diploma in Patisserie

4LEVEL

08

“I’ve loved my experience at WelTec. I’ve learnt all the fundamentals of cooking through my studies - everything I have learnt I’m using in my current role.”

MONIQUE FISOChef de Partie, Martin Bosley’s

Wellington Culinary Fare Gold Medal Winner

Certificate in Food Preparation & Culinary Arts (International)(Level 4)


08


DURATION 2 YEARS

LOCATION WELLINGTON CBD CAMPUS

STUDY OPTIONS FULL & PART-TIME



DIPLOMA IN HOSPITALITY OPERATIONSSUPERVISION5LEVE

L

Fast-track your career in hospitality or hotel management

with the Diploma in Hospitality Operations Supervision. The

hospitality industry is growing at a rapid pace. New business

opportunities have led to an increased demand for hospitality

management experts capable of running them. This programme

prepares those wanting to enter into supervisory roles in the

hospitality industry. You will have the opportunity to choose

between culinary arts, food and beverage service and hotel

reception and develop your technical skills in your first year.

In your second year, you will build up skills in communication,

organisation and management, personnel supervision,

accounting, marketing and hospitality law to expand your

supervisory expertise.

PROGRAMME STRUCTURE

Stage One

Choose one of the following qualifications:

Certificate in Food Preparation and Culinary Arts (Level 4)

��

Food Preparation and Culinary Arts.

Culinary Arts

Food &Beverage Service

HotelReception

Diploma inHospitalityOperationsSupervision

OR OR

09

Certificate in Food and Beverage Service (Level 3 and 4)

��

Food and Beverage Service.

Certificate in Hotel Reception (Level 3)

��

Reception Operations and Service.

Stage Two

Stage two consists of the following seven compulsory courses:

CODE COURSE CREDIT

HM6103 Hospitality Law 20

HM6104 Applied Practice 10

BM6105 Business Communication 20

BM6106 Accounting For Hospitality Managers 20

BM6108 Introduction To Organisations & Management 20

BM6109 Hospitality Services Marketing 20

BM6110 Personnel Supervision 10

Refer to Page 14 for course outlines.

PROGRAMME CONTENT

> Develop practical supervisory management skills needed

in the workplace. Learn how to supervise, manage and

roster staff. Plan for performance and professional

development and gain a working understanding of Human

Resource legislation.

> Expand core attributes needed to communicate effectively

in the workplace. Areas emphasised include interpersonal

skills within a business setting and client interaction as well

as advanced writing and presentation skills.

> Gain fundamental accounting skills to plan, control and

evaluate accounting systems from cash handling, cost

control mechanisms, pricing of services and products,

inventory control, understanding GST and how to

read and write a profit and loss statement.

BELINDA DUNN

“The programme built on my industry experience by providing the theoretical component that I had been missing.”


Catering Floor Supervisor, Te PapaDiploma in Hospitality Operations Supervision

> Gain an overview of organisational structure and

management practice to understand how organisations

work. Expand your insight into, and understanding

of, human behaviour in organisations and the strategies

that can assist in managing resources to achieve

organisational goals.

> Develop your understanding of hospitality specific law

including health and safety requirements, liquor licensing,

smoke free environments and gambling.

> Learn about services marketing to understand how to

add value. You will be introduced to the fundamentals

of marketing, gaining understanding of marketing

planning and processes.

> Combine theory with practice by completing a business

case study where you will prepare a situation analysis,

make comparisons between theory and reality and

prepare a report with your findings.

ENTRY REQUIREMENTS

To enter into this programme you will need to have a minimum of

50 NCEA Level 2 credits, with a minimum of 12 credits in each

of four subjects, including eight literacy credits (four reading,

four writing) and a minimum of 14 credits at Level 1 or higher in

mathematics, or an equivalent qualification or experience.

You may apply for direct entry to the second year of the diploma

if you have completed the Certificate in Hotel Reception (Level

3), Certificate in Food and Beverage Service (Level 4) or

Certificate in Food Preparation and Culinary Arts (Level 4) or an

equivalent qualification.

If you are 20 years of age or older at the time you start

your studies, you are able to apply to WelTec under special

admission criteria. If English is your second language, a

minimum IELTS score of 5.5 or equivalent is required.


Start with the Diploma in Hospitality Operations Supervision and

go straight into the second year of the Bachelor of Hospitality

Management upon completion.


Employment opportunities exist in supervisory roles across the

hospitality sector, including cookery, food and beverage and

front office.

BACHELOR OF HOSPITALITYMANAGEMENT


DURATION 3 YEARS



PROGRAMME CODE CT3710


7LEVEL

Hospitality Management is a field like no other. A fast paced,

dynamic and exciting industry to be a part of - it’s all about

providing the ultimate experience. Combining the best of

theory and practice, the Bachelor of Hospitality Management

is designed to provide students with a thorough understanding

of the industry to work in first and second tier management

roles. You will gain an in-depth understanding of the various

management functions necessary to work in hospitality

(hotels, bars, restaurants, event management companies). A

practically-based programme, you will undertake industry visits,

case studies and project work. Put your qualification to work in

your final year by participating in a work placement, which will

cement your theoretical knowledge in a work-based context.

PROGRAMME STRUCTURE

Stage One

COMPULSORY COURSES

CODE COURSE CREDIT

HM6102 Introduction to Hospitality Operations 20

TM6101 Principles of Tourism 20

BM6105 Business Communication 20

BM6106 Accounting for Hospitality Managers 20

BM6108 Introduction to Organisations & Management 20

BM6109 Hospitality Services Marketing 2010START HERE

Diploma in Hospitality Operations (L5)

Year 2 of the Bachelor of Hospitality Management (L7)

Based on 2009 fee. Subject to change.FEE GUIDE ($NZ) PER YEAR

11

Stage Two

COMPULSORY COURSES

CODE COURSE CREDIT

HM6201 Management Methods for the Hospitality Industry

20

HM6203 Human Resource Management for Hospitality and Tourism I

20

HM6205 Front Office Operations 20

HM6206 Food and Beverage Operations 20

ELECTIVES – select 40 credits

CODE COURSE CREDIT

HM6207 Information Technology for the Hospitality Industry

20

HM6208 Managing Housekeeping Operations 20

HM6211 Tourism Planning Concepts 20

HM6212 Event Management 20

Stage Three

COMPULSORY COURSES

CODE COURSE CREDIT

HM6304 Financial Management 20

HM6305 Hospitality and Tourism Strategic Management

20

HM6312 Applied Practice 40

ELECTIVES – select 40 credits

CODE COURSE CREDIT

HM6302 Accommodation Management 20

HM6303 Food and Beverage Management 20

HM6306 Marketing Management 20

HM6307 Human Resource Management for the Hospitality and Tourism Industry II

20

HM6309 Small Enterprise Practice 20

HM6311 Special Topic 20

Refer to Page 14 for course outlines.

You may exit with a Diploma in Hospitality Management (Level

6) if you successfully complete Stages One and Two of the

Bachelor of Hospitality Management and show evidence of 800

hours work in the industry.

FacilitiesAs a hospitality student, you will learn in purpose built facilities,

which include four training kitchens, a production kitchen, a latte

lab, bar training room, training restaurant and a model hotel room.

Bistro 107Our training restaurant, Bistro 107, is open throughout the

academic year to the public for lunches and dinners. Our food and

beverage and cookery students run the restaurant as part of their

study. This ensures that they receive real experience working in an

industry environment. The restaurant is fully licenced and offers

competitive prices.

> Develop strategic management skills to improve your

understanding of the industry, organisational management,

global concerns, competitors, supplier analysis and

leadership.

> Understand how to develop a marketing management plan

taking into consideration financial and organisational

objectives. You will learn about marketing strategies, market

segmentation, creating key points of difference and

the development of marketing tactics specific to hospitality.

> With a significant practical component, you will take part

in ‘live sessions’ at WelTec’s Bistro 107 learning the

fundamentals of food and beverage and cookery.

ENTRY REQUIREMENTS

To enter into this programme you will need to have a minimum

of 42 NCEA Level 3 credits in relevant domains or approved

subjects from the National Qualifications Framework (NQF), plus

a minimum of eight literacy credits at Level 2 (four in reading

and four in writing) and a minimum of 14 credits at level 1 or

higher in mathematics.

or

Have successfully completed an approved tertiary equivalent

level qualification

or

Have completed Year 12 with at least 72 credits at Level 2 in

relevant domains or approved subjects from the NQF.


studies, you are able to apply at WelTec under special admission

criteria. If English is your second language, a minimum IELTS


PROGRAMME CONTENT

> Understand the tourism industry and how hospitality fits

into the mix. You will work on case studies looking at where

our tourists come from, sustainability concerns, marketing as

well as social, cultural, heritage, environmental and

economic impacts.

> Develop accounting management methods using data to

make decisions. You will undertake financial feasibility

studies, learn about budgeting and even delve into some

forecasting methods. With scenario-based projects, you will

see how accounting principles work in a real world context.

> Understand Human Resource operations in relation

to recruitment, selection and termination. You will explore

employment legislation, contracts, performance planning

and review processes, induction and training programmes.

> Learn about front office procedures and practices to

extend your knowledge of the hotel industry. You will be

trained on reservation systems, learn how to check people in

and out, handle finances, deal with different client groups

and undertake projects with industry.

> Understand the ins and outs of food and beverage

management. Experience the industry through project work,

tasting sessions and industry field trips. Discover the

intricacies of menu planning, theme and design,

liquor licensing, pricing, control process for delivery,

queuing theory, tools for measuring and monitoring

productivity and menu engineering.

> Explore the fundamentals of event management with

practical project work. With a real life project you will

plan, implement and manage an event for a client looking

at production, logistics, sponsorship, budgeting, marketing

and project management considerations.

12


Progress onto the Graduate Diploma in Event Management

upon completion of the Bachelor of Hospitality Management to

further extend your employment opportunities. Graduates of

this programme also have opportunities for further study through

articulation agreements WelTec has with Auckland University of

Technology, Oxford Brookes University (UK) and the University

of Delaware (USA).


Employment opportunities exist at mid to senior level

management in the hospitality industry. This includes

conferences and events, restaurants, bars, cafés, adventure

tourism, hotels and corporate traineeships.

START HERE

Bachelor ofHospitality Management (L7)

Graduate Diplomain Event Management (L7)

Want to work in the dynamic field of event management?

WelTec’s new graduate diploma is a response to a growing

need within the industry, both here and abroad, for event

management professionals. The Graduate Diploma in Event

Management has been designed for those wanting to develop

their expertise in planning, organising and implementing major

conferences, sports and entertainment events. You will gain

experience with projects to conceptualise, develop, plan and

organise an event and will manage everything from sponsorship

to writing a marketing plan. With an industry-based practicum,

you will observe business practices and complete a reflective

review identifying your findings and recommendations for the

organisation.

* Pending final academic approval.

GRADUATE DIPLOMA IN EVENT MANAGEMENT *


DURATION 34 WEEKS




FEE GUIDE ($NZ) To be confirmed

7LEVEL

PROGRAMME CONTENT

> Event planning

> Event management

> Event logistics

> Event marketing and sponsorship

Practicum

The practicum is a major component of this programme and

gives students the opportunity to gain hands-on experience in

the complexities of management and events management in a

real world forum. The practicum will allow students to integrate

theoretical and practical learning, reflect on their experiences,

and transfer what they learn into other practical settings.

ENTRY REQUIREMENTS

To enter into this programme you will need a bachelor degree,

or equivalent practical, professional or educational experience.


studies, you are able to apply at WelTec under special admission

criteria. If English is your second language, a minimum IELTS



Graduates of the programme have opportunities for further

study through articulation agreements WelTec has with Auckland

University of Technology, Oxford Brookes University (UK) and

the University of Delaware (USA).


Employment opportunities include fundraising, conference

management, festival management, arts and tourism event

management, facility based event management, public relations

and sponsorship and marketing.

13

HM6102 Introduction to Hospitality Operations

Introduces you to the hospitality industry, principles of food

and beverage service and front office systems and service. A

considerable focus is placed on training in kitchen, restaurant

and front office areas. This will provide you with an awareness

of operational requirements for food and beverage and

accommodation within the industry.

Prerequisite: None

HM6103 Hospitality Law

Develop a working knowledge of legislation that has a direct

impact on the operational management of various hospitality

enterprises.

Prerequisite: None

HM6104 Applied Practice

Presents you with the opportunity to apply theory and learning to

practical management in a hospitality industry context.

Prerequisite: None

BM6105 Business Communication

Provides an introduction to theoretical principles and practices

associated with effective intrapersonal and interpersonal

communication, oral and written communication and cultural

identity.

Prerequisite: None

BM6106 Accounting for Hospitality Managers

Gain a clear understanding of financial reports, statements and

their components and how to interpret and analyse them.

Prerequisite: None

BM6108 Introduction to Organisations and Management

Expand your understanding of managerial processes. You will

become familiar with the application of general management

theories that will provide a good basis for organisational

analysis.

Prerequisite: None

BM6109 Hospitality Services Marketing

Provides you with the skills required to enable excellent decision

making for products and services marketing in the hospitality

industry.

Prerequisite: None

BM6110 Personnel Supervision

Develop expertise and knowledge in the supervision of human

resources employed in general or specific roles in the hospitality

industry.

Prerequisite: None

HOSPITALITY MANAGEMENT COURSE OUTLINES

14

HM6303 Food and Beverage Management

Gain a clear understanding of management decisions from the

perspective of an operational feasibility study for the opening of

a new operation. Areas of production, service and development

are evaluated in depth, with particular attention to changing

customer expectations.

Prerequisite: HM6206

HM6304 Financial Management

Provides you with a broad overview of financial management

in the hospitality industry. You will learn how to synthesise

plans and strategies through the use of case studies and to

understand the concepts of financial management.

Prerequisite: BM6106 Co-requisite: HM6201

HM6305 Hospitality and Tourism Strategic Management

Develop a clear understanding of strategic management, which

is the management process aimed at improving organisational

effectiveness through a systematic set of strategic goals, plans

and actions.

Prerequisite: BM6108

HM6306 Marketing Management

Provides you with knowledge of managing the marketing

function and the development of strategic marketing objectives.

Prerequisite: BM6109

HM6307 Human Resource Management for the Hospitality

and Tourism Industry ll

Gain practical skills and knowledge in the strategic management

of human resources in hospitality and tourism businesses.


HM6309 Small Enterprise Practice

Develop an understanding of the key principles involved in

the planning, operation and evaluation of small hospitality

enterprises.

Prerequisite: None

HM6311 Special Topic

Provides you with the opportunity to research an area of special

interest to enhance a particular area of completed study, or to

broaden the range of areas studied. This can be achieved by

undertaking and documenting a review/evaluation of literature in

a particular field of hospitality or tourism.

Prerequisite: None

HM6312 Applied Practice

Provides you with the opportunity to apply theory and learning to

practical management and work-based problems in a hospitality

industry context.

This course will normally be completed in the final trimester

of study as it assumes prior knowledge in various areas of

organisational management. You will be required to gain

placement within an organisation, where you will observe

processes and procedures in food and beverage and

accommodation departments. Particular focus will be placed

on strategic direction, human resource practices and food and

beverage and accommodation operations.

Prerequisite: All other courses

TM6101 Principles of Tourism

Gain an understanding and overview of the tourism industry and

the factors that influence its structure and development, with

specific reference and application to New Zealand.

Prerequisite: None

HM6201 Management Methods for the Hospitality Industry

Learn how to understand and evaluate management control

mechanisms within the hospitality and tourism industry, as well

as a number of quantitative analysis methods.

Prerequisite: None

HM6203 Human Resource Management for Hospitality

and Tourism I

Provides a context for acquiring knowledge, understanding

and competence in the management of human resources in

hospitality and tourism businesses. Functions and roles of

human resources, needs of different organisations, staff training

and industrial law are considered.

Prerequisite: None

HM6205 Front Office Operations

Presents a context for acquiring knowledge, understanding

and competence related to the provision and standards of front

office services that will ensure that customer needs are met

through professional service.


HM6206 Food and Beverage Operations

Provides you with an understanding of the operations and

management of food and beverage services in the hospitality

industry.


HM6211 Tourism Planning Concepts

Covers the concepts of tourism planning. An emphasis is

placed on the implications for planning processes for tourism

businesses in relation to heritage and environmental issues in

the context of the Pacific Region.

Prerequisite: None

HM6212 Event Management

Provides you with the theory and practical skills to undertake

effective planning and production of a range of specialised

events, from small exhibitions, private parties and conferences

to large-scale sport and entertainment events, and to increase

your understanding of the events industry in its broader

business context. Specific content deals with management,

logistics, legal considerations, budgeting, staging, marketing

and evaluation.

Prerequisite: None

HM6302 Accommodation Management

Provides proficiency for techniques related to the management

and maintenance of premises and accommodation services

applicable to all types and sizes of accomodation operations.


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