wellbeing, improvement, safety, health and environment ......we need you to report the good and the...
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Wellbeing, Improvement,Safety, Health and
Environment Strategy(WISHES) 2018/19
Foreword
Everyone has the right to come to work without fear of injury and to go home safely at the end of each shift. This handbook explains our WISHES commitments and priorities through to 2019 and what your role is towards helping us achieve them. As a team we need to be the best that we can be through keeping ourselves and our colleagues safe and well and leaving a positive impact on the environment we work in.
Wellbeing initiatives have had a significant impact on the culture we see throughout our business today. We are wholly committed to removing the stigma around mental health and for it to be understood and discussed in the same way as physical injuries.
Improvement and inclusion is crucial. Having a diverse and inclusive workforce enables us through the strength of our differences to challenge unsafe acts, generate new ideas and deliver improved performance. I personally empower you with the authority to stop if you feel unsafe or believe that there is a risk to you or your team.
Safety is integral to our business; it is “our licence to operate”. We understand the environment and the challenges our staff face while working on the high-speed network and we will never stop trying to make it a safer place.
Health is one of our enablers. This means that we develop and maintain health and safety guidance, management systems and support, that our plans are directly aligned to Highways England Health and Safety Five Year Plan. We commit to improving competency and skills and raising awareness of health and safety matters.
Environment acknowledges our responsibility to create a future through improving our understanding of environmental sustainability and how we apply it in our workplace and broader community.
Strategy is our plan of action designed to achieve long-term overall aim
Remember it is your responsibility to both yourself and other road users to stay well and keep everyone safe.
by Clive Leadbetter, Managing Director, A-one+
BeSAFEReturning home safe to your family is the most important thing to me.
This card gives you my direct authority to stop any activity that cannot
be carried out safely and to assist in putting it right.
Do the right thing – be safe.
A-one+ cares about...
”Clive LeadbetterManaging Director A-one+
Your WORLDYour WELLBEINGYour SAFETY
BeSAFEReturning home safe to your family is the most important thing to me.
This card gives you my direct authority to stop any activity that cannot
be carried out safely and to assist in putting it right.
Do the right thing – be safe.
A-one+ cares about...
”Clive LeadbetterManaging Director A-one+
Your WORLDYour WELLBEINGYour SAFETY
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Wellbeing, Improvement, Safety, Health and Environment Strategy (WISHES) 2018/19
We have introduced a UK first for tougher IPV protection for our staff
IPV Blade
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Outline
The WISHES is our key objectives enabling us to deliver our ambition (see page 5). It incorporates the aims and objectives of Highways England, our parent companies and our own values and behaviours.
The WISHES demonstrates the importance that enables us to care about
n Your world
n Your wellbeing
n Your safety
The WISHES goes beyond the traditional health and safety role of preventing harm. It commits us to continuous improvement regarding the wellbeing, inclusion, safety and health of our employees and stakeholders and addresses the environmental impacts resulting from the service we provide
Always pu�ngsafety first
Developing,valuingand respec�ngour people
Delivering ourservice throughbuilding posi�veinternal andexternalrela�onships
Being commerciallyaware in allthat we do
Enjoyingwhat we do
Our commitmentsTo keep all those working for and on behalf of A-one+ safe and free from harm and for everyone to return home from work safely and in good health.
We have specific targets and tasks to achieve each year within a rolling two-year strategy (see page 6).
Our WISHES are based on integrated plans for wellbeing, health and safety and environment of which we are all responsible for achieving the actions contained within.
Our four enablers provide us with opportunities to act, for examplen Good behaviour – provide and act on feedback and celebrate
successes (see page 8 for our key behaviours)n Good health – commit to products, training and policy to improve
working environments such as managing stress or sleep and hydration awareness
n Good ideas – fostering a creative culture, empowered to task and finish, encouraging problem solving to solution, such as: hard hat working group
n Good systems – using data and having the right resources to improve what we do and get it right first time
The WISHES are aligned to the Highways England five threads which allows to develop our focus and our priorities and to deliver our quality promised and client’s objectives:n Leadership and culturen Competent peoplen Managing risksn Measuring performancen Engaging stakeholders
Oneambition:
Two-year strategy:
Three integrated plans:
Four enablers:
Five golden threads:
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Wellbeing, Improvement, Safety, Health and Environment Strategy (WISHES) 2018/19
Continual improvementWe have a keenness for learning and continually improving what we do to make us the best that we can possibly be.
Leadership and Culture
We will implement the learnings from last year’s safety and people survey and then re-survey to improve furtherWe will continue our commitment to the roll out of cultural behavioural training internally and externally into our supply chain, together with leadership training for all senior managersWe will improve the understanding, acceptance and management of mental health so that everyone feels valuedWe will raise awareness of environmental sustainability with an increase in our environmental engagement score
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2018 focus and priorities
Measuring Performance
We will measure our performance to see where we are, how effective we are, and how we compare to othersWe will show whether our management is effective and whether our systems and equipment are reliableWe will use technology and analyse data to enable us to be the best and develop new improvementsWe will reduce environmental impact by effectively measuring and managing materials, energy use, transportation and waste
Engaging Stakeholders
We will support our communities and stakeholders to promote mature behavioural relationships, safer working practices and safer journeys
We will implement Highways England’s induction process across all areas and into our supply chain
We need you to report the good and the bad, so that we can learn and improve, and share our knowledge with others.
We will engage with young people and identify opportunities to help them make informed future career choices
We will assist Highways England by identifying Designated Fund schemes to help improve and mitigate environmental impact on the Strategic Road Network (SRN)
Managing Risk
We will review and improve our accident investigation processes and train our operational leads and managersWe will improve the risk management framework to make it applicable to the WISHES, identifying the 5 key risks every quarterWe will identify and invest in the use of technology in our risk mitigationsWe will monitor and reduce live lane working
Competent People
We want to create an environment that allows our people to be the best they can be everydayWe want a diverse and inclusive workforce who through the strength of our differences will engage and challenge usWe will ensure you are informed and know where to get the best information and advice
Ultigrip
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Wellbeing, Improvement, Safety, Health and Environment Strategy (WISHES) 2018/19
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Alongside Tarmac we have developed a new skid resistant
alternative surfacing mix providing better surface grip
A-one+ Key BehavioursThis handy reference summarises the key behaviours which underpin our A-one+ values. These behaviours need to be regularly and consistently demonstrated by everyone in order to safeguard our culture and deliver our customers’ requirements. The behaviours apply equally across all work areas and to all our interactions both internally and externally.
Beingcommerciallyaware in allthat we do
• Make sure that you know how your role contributes to the success of our business• Follow proper processes and procedures• Always seek to minimise unnecessary cost and waste• Check informa�on is accurate before sending to others• Review progress against targets. Re-plan work if necessary• Iden�fy and submit ideas for improved ways of working and opportuni�es for innova�on• Behave with honesty and integrity at all �mes
• Speak in person or by phone as much as possible• Work together to develop the best possible outputs and solu�ons• Ask for views and opinions of others: thank all contributors and offer explana�ons if their views have not been incorporated or addressed• When working with others, agree clear objec�ves, do what you agree to do and confirm it is done• Offer support and assistance when others need help• Review future ac�vi�es and put plans in place together to deliver the service
Alwayspu�ngsafety first
• A�end safety training• Plan work safely• Wear prescribed PPE• Follow planned methods of work• When things change, stop and re-plan to work safely• Say ‘no’ to unsafe acts• Tell us if you see a safety problem• Offer ideas to improve safety
Delivering our servicethrough buildingposi�ve internal andexternal rela�onships
Enjoyingwhat we do
• Smile and greet each other• Iden�fy, acknowledge and celebrate all our successes• Volunteer for working groups and forums and support social ac�vi�es • Tell someone if you have a problem and you need help• Make �me for others• Learn more about what others do and what mo�vates them, take an interest• Stay healthy and make use of internal wellbeing ac�vi�es and support
• Iden�fy and act on learning opportuni�es for yourself and others• Share knowledge to help those around you learn• Say ‘thank you’ for good work and contribu�ons from others• Nominate colleagues for the Grits if they deserve recogni�on• Address each other by name• Let others finish talking• Demonstrate that you have listened• Only give feedback which is construc�ve and factual• Be respec�ul of other; values, opinions, skills, backgrounds and experiences at all �mes• Report any disrespec�ul behaviour
Developing,valuingand respec�ngour people
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We have trialled and developed a revolutionary working zone alarm system with HRS
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Wellbeing, Improvement, Safety, Health and Environment Strategy (WISHES) 2018/19
Intellicone Safe Lane
You can use our observation reporting channels to inform us of hazards, near misses, incidents or a new way of working well that you can share.
You can contact us at:
Area 40200 3433 2000
Area 1201924 255 733 / 07917 242 755
Or you can download the app
Launch the link http://aone.jigsy.com
Choose Area 4 or Area 12
Here you can report an observation, a traffic management incursion or raise an incident alert.
You will also find a page full of support for mental health offering a range of linked resources and numbers along with contact details for our trained mental health first aiders.
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Observation reporting
Always pu�ngsafety first
Developing,valuingand respec�ngour people
Delivering ourservice throughbuilding posi�veinternal andexternalrela�onships
Being commerciallyaware in allthat we do
Enjoyingwhat we do
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Wellbeing, Improvement, Safety, Health and Environment Strategy (WISHES) 2018/19
The WISHES is endorsed with visible and active commitment from the A-one+ Executive Management Team.
Safety RulesAlways receive a briefing before starting work
Only start work if it is safe to do so
Never put yourself or others at risk
Ensure all near misses and positive interventions are reported
+ Positive safety attitude
Employee assist numbersColas – 0800 072 3877Costain – 0800 716 017
Jacobs CH2M – 0800 282 193
Mental Health First Aidersrefer to office/depot posters
or A-one+ App
Safety
www.safecall.co.ukethics telephone and online reporting
system