welcome. market engagement and the procurement process

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Page 1: Welcome. Market Engagement and the Procurement Process

Welcome

Page 2: Welcome. Market Engagement and the Procurement Process

Market Engagement and the Procurement Process

Page 3: Welcome. Market Engagement and the Procurement Process

Creation of the Good Practice Guide for Commissioning, Contract Management, Grant Funding and ProcurementA collaboration between Suffolk County Council and the

Voluntary and Community Sector (VCS)

Endorsement by Suffolk Chamber of Commerce & The Federation of Small Businesses.

“In order to achieve the service user’s stated outcomes, good practice requires that each partner is involved in

designing, specifying, contracting, funding and monitoring service delivery and improvement”

Page 4: Welcome. Market Engagement and the Procurement Process

Testing the Guide

A review of a number of commissioning transactions

Market Engagement exercises to test how best to engage the market and key stakeholders

Page 5: Welcome. Market Engagement and the Procurement Process

Market EngagementAssessing Need / Research

Analysing Capacity / Development

Designing the Service

Service users Providers Stakeholders

Existing providers Wider marketMarket capability

Specification Funding Outcomes

Page 6: Welcome. Market Engagement and the Procurement Process

The Public Services (Social Value) Act 2012

Public bodies now have to consider how the services they commission and procure improve the economic, social and environmental well-being of the area.It also applies to pre-procurement because it can inform the whole shape and design of the service

“social value is about maximising the additional benefit that can be created when procuring or commissioning goods and services, above and beyond merely the benefit of the goods and services

themselves” (Chris White MP)

Page 7: Welcome. Market Engagement and the Procurement Process

Models for Service Provision

Consortiums Sub contracting

Informal partnerships

Formal partnerships

Lead organisation

Single provider

www.ncvo.org.uk

Page 8: Welcome. Market Engagement and the Procurement Process

www.suffolksourcing.co.uk

Page 9: Welcome. Market Engagement and the Procurement Process

Suffolk Recovery Service (Adults)

Michelle PatersonHealth Improvement Commissioning

Manager (Drug & Alcohol, Adults) Public Health Suffolk

Page 10: Welcome. Market Engagement and the Procurement Process

Suffolk Drug and Alcohol Services

• August 2009 – Suffolk area adult alcohol services by Suffolk PCT (SATS - NSFT)

• April 2011 – County-wide adult drug services & Waveney area alcohol services (CRI and Open Road)

• 2011 – Existing Suffolk area adult alcohol services reconfigured around the SATS service (Phoenix + NORCAS)

• July 2010 – DIP services retendered (Westminster Drug Project)

• Oct 2010 – YP services retendered (Matthew Project)

Page 11: Welcome. Market Engagement and the Procurement Process

Suffolk…..

Page 12: Welcome. Market Engagement and the Procurement Process

April 2009:

• UK Drug Policy Commission Consensus Group statement….

‘the process of recovery from problematic substance

misuse is characterised by voluntarily-sustained

control over substance misuse which maximises

health and wellbeing, and participation in the rights,

roles and responsibilities of society’

Page 13: Welcome. Market Engagement and the Procurement Process

April 2009: Who for?• Tailor treatment specifically different

groups

• Stimulant users,

• Cannabis users

• Users of other substances such as steroids, over-the-counter medication, novel psychoactive substances

(NB. Alcohol)

Page 14: Welcome. Market Engagement and the Procurement Process
Page 15: Welcome. Market Engagement and the Procurement Process

Alcohol in Suffolk Area

• Separate to drug services

SATS: SPOC; Open access assessment;

Brief interventions; 1-2-1 and group work;

Community detox (with GP’s).

Phoenix+NORCAS: 3 day a week day

programme east & west; Access to IPD &

RR;

Page 16: Welcome. Market Engagement and the Procurement Process

Facts & Figures: Prevalence

• The latest prevalence estimates (2010/11) suggest that in Suffolk there are:– 2,275 opiate and/or crack cocaine users (OCUs)

Of which:– 2,029 opiate users– 1,229 crack cocaine users, and – 892 injecting drug users.

• In 2012/13 there were an estimated 1,576 OCUs known to the treatment system (69%)

• 699 OCUs (31%) unknown to the treatment system over the last two years.

• Just over a fifth of those OCUs not known to the treatment system are known to the local Drug Intervention Programme.

• No prevalence figures for Non-OCU’s

Page 17: Welcome. Market Engagement and the Procurement Process

Facts & Figures: Numbers in Treatment

• In 2012/13 in Suffolk there were:– Just under 1300 opiate and/or crack cocaine users in effective treatment – Almost 1500 adults in effective treatment (all drugs)– Just over 850 primary alcohol users in treatment

• Heroin was the primary problem substance for almost three quarters (number = 1142) of all those in drug treatment in 2012/13

• Almost a quarter of these individuals also reported a secondary problem substance of crack cocaine (number = 267)

• Cannabis is the second most commonly recorded primary problem substance in Suffolk, followed by methadone (number = 152 for cannabis, 102 for methadone).

• The most commonly reported secondary problem substances are (in order of most reported, numbers reporting in brackets):

– Crack cocaine (277)– Cannabis (149)– Alcohol (147)– Methadone (116)

Page 18: Welcome. Market Engagement and the Procurement Process
Page 19: Welcome. Market Engagement and the Procurement Process

Length of Time in Treatment

• Almost 1 in 7 (14.6%) people in treatment > 6 years. National average =23.8%

• Slightly higher (17.7%) in treatment between 4-6 years (National average - 14.2%).

• The average length of time in treatment in Suffolk is 3.2 years.

Page 20: Welcome. Market Engagement and the Procurement Process

Challenges:

• Opiate-centric / attracting non-opiate users• Complex needs/multiple services• Dual Diagnosis• Long-term clients• Interfaces/seamless provision for client• Rurality/meaningful ‘shared care’• Housing, employment, Recovery!• Ipswich

Page 21: Welcome. Market Engagement and the Procurement Process

Criminal Justice Services

Suffolk Drug Interventions Programme

Page 22: Welcome. Market Engagement and the Procurement Process

Westminster Drug Project

Bringing the DIP service to Suffolk since July 2010!

Core Contract

SPOC

Prison Link

Alcohol

IOM Drug Testing on Arrest

Page 23: Welcome. Market Engagement and the Procurement Process

Accessing the Service

Prison Release

Court and Police Cell Sweeps

Drug Testing on Arrest

Page 24: Welcome. Market Engagement and the Procurement Process

The Future of DIP

Funding

Transforming Rehabilitation

Page 25: Welcome. Market Engagement and the Procurement Process

Services for Young People

Sharon Jarrett

Page 26: Welcome. Market Engagement and the Procurement Process

Services for Young People

• Universal – community based youth clubs, schools, web sites

• Targeted – VCS youth worker provision, CYP youth workers

• Specialist – The Matthew Project Under 18 Suffolk

Page 27: Welcome. Market Engagement and the Procurement Process

The Matthew Project

• County wide service

• Open access

• For any young person experiencing harm because of their use of drugs (legal / illegal / prescription); solvents; alcohol.

• Support for young people 15 years and over affected by a family member’s substance misuse

Page 28: Welcome. Market Engagement and the Procurement Process

The Matthew Project

• Dedicated substance misuse workers co-located with Suffolk Youth Offending Service

• Dedicated outreach substance misuse workers working in the community

• Close working with other agencies to ensure holistic approach to meeting the needs of the young people accessing the service.

Page 29: Welcome. Market Engagement and the Procurement Process

Interventions Offered

• Psychosocial

• Specialist Harm Reduction

• Clinical

• Family Support

• Joint working with adult services to support young adults engagement with treatment.

Page 30: Welcome. Market Engagement and the Procurement Process

Service User and Family Carer Involvement

Views and experiences….

Judith Bourne

Suffolk Family Carers

Page 31: Welcome. Market Engagement and the Procurement Process

• Service User involvement is the participation by Service Users within the design, delivery and development of services that relates to their care and recovery. Also, that Family Carers should be involved where possible and/or as agreeable to the service user.

Service User and Family Carer Feedback

• Surveys, visits to groups, specialist services • Gain views on how drug and alcohol services are being

provided.• What things they like or dislike about the current system? • What things would help with their recovery? such as, support,

care, activities and so on

Page 32: Welcome. Market Engagement and the Procurement Process

Themes of Feedback so far

communication Care

Support

Marginalised & Vulnerable

Page 33: Welcome. Market Engagement and the Procurement Process

Group Work

Exercises