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The Future of Digital TransactionsNitin Gaur | IBM Blockchain Labs

© 2017 Electronic Signature and Records Association, Inc. All rights reserved. No copyright claimed on images licensed from others. No part of this



© 2017 ESRA. All rights reserved. | Confidential & Proprietary

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3Page© 2017 IBM Corporation

a. Time

&

b. Trust

Solving For Fundamental Problems of:


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Blockchain technology applied in various industries

Financial Government Healthcare Insurance Manufacturing

Letter-of-Credit Land Registry Medical records Claims processing

Supply chain

Cross currencypayments

Vehicle Registry Medicine supply chain

IoT integration for policy

monitoring

Product parts

Mortgages Citizen ID Maintenance tracking

Cross Industry

Shared reference data

Internal financial ledger

Audit and compliance enablement

Regulatory view

Improved efficiencies

Innovation

Digital propertymanagement


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Blockchain Business benefits

Savestime

Removescost

Reducesrisk

Increasestrust

Transaction time

from days to near

instantaneous

Overheads and

cost intermediaries

Tampering, fraud

& cyber crime

Through shared

processes and

recordkeeping


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BNY Mellon, New York

To accelerate the design and development of a unique application for securities lending, using a blockchainnetwork to trade and transfer assets


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Mizuho Financial

To Test BlockchainTechnology for Settlements Using Virtual Currency


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Crédit Mutuel Arkéa

Pioneer the Use of Blockchain to Manage Customer Identity and Improve Customer Satisfaction


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Private Equities – IBM + Northern Trust Production Implementation (continued)

Blockchain usage

• Main asset under management is private equity fund

• Solution records documents and information connected to transactions involving the fund, such as investments by limited partners, a process which is currently highly manual.

• Solution provides central record for fund managers.

Benefits of using Blockchain

• One version of the truth related to the fund under management

• Greater transparency, efficiency and security to an asset class that has remained largely paper-based and manual

• Benefit to investor and private equity management firm: Improved time to market to launch new funds -> $$ invested quicker

• Benefit to regulator: real-time access to data

Architecture

• IBM High Security Business Network (HSBN)

• Web UI, Bluemix node.js, java, Cloudant


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Client Examples

Trade Finance

BAMLHSBC

Identity management

Crédit MutuelArkéa

Food Safety

Low liquidity securities trading and settlement

JapaneseStock

Exchange

Settlements through virtual currency

MizuhoFinancial

Channel Financing

IBMGlobal

Financing

Contract Management

BTMU

FX Netting

CLS

Reward points management/IoT

CUP


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7 Design principles of sustainable blockchain business networks

Providing network participants control of their business

Provision for an extensible business network – Flexibility in membership

Permissioned but protected network – Protecting competitive data

Open access and collaborative global network – Collective innovation

Scalability – Transaction processing and data encryption processing

Security – New security challenges of shared business network

Coexisting with existing systems of record and transaction systems


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THANK YOU!


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Blockchain vendors – Offer specialization

Each vendor – Offers specialization

– Variant trust systems – Consensus, Mining, Proof of Work, etc.

– Lock into single trust system

– Purpose built infrastructure components for a specialized use case

– Design being field tested in form of POCs

– Crates fragmented blockchain models for enterprise

RippleNetwork

Blockchain Fabric

RippleTrust System

Purpose Build Application

EthereumNetwork

Blockchain Fabric

EthereumTrust System


Blockchain Variant

Network

Blockchain Fabric

Consensus Variant



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App A

Chain A

App B

Chain B

App C

Chain C

App D

Chain D

Inter-ledger

Inter-ledger

pBFT BFT PoW/PoS RAFT Custom

Crypto Encryption MgmtBlock / ledger

Blockchain Trust Systems

Blockchain Fabric / Infrastructure

Hardware Considerations

ApplicationInterface

BusinessDomain

TrustIntermediary

IBMBlockchainPlatform

How can IBM Blockchain be different?

How do we differentiate?

– Open design

– Providing flexibility with pluggable and modular trust system

– Open for specialized blockchains, e.g., Ripple

– Trust intermediary – a trust system provisioning layer

– Enterprise blockchain platform concept

– Separate business domain with technology that supports it


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Blockchain – Transaction processing vehicle

Enterprise integration considerations

– Integration with incumbent SoR

– Compliance and regulatory requirements

– Data formats – ISO20022, EDI 820 etc.

– Blockchain to enable transaction processing, and preserve the enterprise SoR systems

– Design intent

• Path of least disruption

• Accelerate enterprise adoption

App A

Chain A

App B

Chain B

App C

Chain C

App D

Chain D

Inter-ledger

Inter-ledger

pBFT BFT PoW/PoS RAFT Custom

Crypto Encryption MgmtBlock / ledger

EnterpriseChain

Connectors

EnterpriseTransaction

System /SoR

Compliance

BI / Data / Analytics

Chain as Transaction Processing

System


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What would enterprise chain infrastructure look like?Integrated enterprise will need more than one specialized use case

– Driving synergies between blockchains

– Invisible blockchain infrastructure

– Inter- and Intra-enterprise connections

– Concept introduction

• Interledger

• Intraledger

– Cross the trust systems for transactions

– Fractal visibility of ledger data

– Enterprise visibility – control systems

Enterprise Chain Infrastructure

Payments

Mortgage Initiation

Securitization

Trade Finance

Crowdfunding

Identity

Partner Enterprise / DAO

Interledger / ILP

Conditional Contracts



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Enterprise Systems

BI / Data

Enterprise Systems

BI / Data

Vision – ‘Interprise Synergy’Enterprise chain infrastructureDesign that enables new business models

– Invisible enterprise chain infrastructure will provide foundation

– Use of connectors, APIs to enable incumbent systems chain aware

– Conditional contracts between chains – ‘Interprise Synergy’

– New business (e.g., P2P lending, crowdfunding) solely on blockchain

Enterprise Chain Infrastructure

Payments

Mortgage Initiation

Securitization

Trade Finance

Crowdfunding

Identity

Partner Enterprise / DAO

Interledger / ILP Conditional Contracts


Enterprise Systems

BI / Data

Enterprise Systems

BI / Data

Enterprise Systems


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Blockchain security – Layered approach

Trust System Layer – Consensus

Blockchain Middleware Layer

Physical – IT Infrastructure Layer

pBFT, BFT, PoS, PoW,

Ghost, Paxos, RAFT,

Custom

HSM, EAL,

Crypto Accelerator,

Private Cloud, Isolated

Network, EAL5, etc.

Ledger, SSL, Crypto

Modules, Sub Ledger,

Encryption, ECC, ECDSA,

ECDH, ECIES, etc.


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Enterprise Impact and Industry Impact

Meaningful issues should revolve around significant costs to enterprise and industry

Use Case Identification

BusinessBlueprint

TechnologyBlueprint

EnterpriseIntegration

Existing business process is distilled down to blockchain- based model

Reinventing the business based on a trust system

Technology to align with the business imperatives

Technology design decisions and deployment options

Integration with down stream transaction systems reflecting on critical business systems

First Project

Path to enterprise adoption


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HSBC, Bank of America, IDA Trade Finance - Letter of Credit

ABN AMRO Financial Restructuring & Recovery

Crédit Mutuel Arkéa Consortium Shared Ledger

Japan Exchange Group (JPX) Post Trade

Mizuho Digital Currency

IBM Global Finance Shadow Chain for Dispute Resolution

Everledger Diamond provenance

Bank of Tokyo – Mitsubishi UFJ Business Partner Contracts

CLS Bilateral netting service

UBS Digital trade finance

IBM & Hyperledger – Selected references


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Contents


is Blockchain?

Enterprise Design

considerations?

can IBM help

us apply Blockchain?


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How IBM can help

Technology

Hosting and Support

Making blockchain real

for clients

High Security Business Network

IBM Bluemix

EngagementGarages

Linux Foundation Hyperledger Fabric

Linux Foundation Hyperledger Composer


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Linux Foundation Hyperledger

– A collaborative effort created to advance cross-industry blockchain technologies

– Announced December 2015, now over 120 members

– Open source, open standards, open governance

– One active framework (“Fabric”) and seven incubators

– IBM is a premier member of Hyperledger

www.hyperledger.org

Brian BehlendorfExecutive Director

Blythe MastersBoard Chair

Chris FerrisTSC Chair

http://www.hyperledger.org/


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Hyperledger Project Members

AssociateSource: https://www.hyperledger.org/about/membersUpdated April 2017

Premier General

https://www.hyperledger.org/about/members


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Hyperledger Composer: Accelerating time to value

Business Application

Hyperledger Composer

Blockchain (Hyperledger Fabric)

– A suite of high level application abstractions for business networks

– Emphasis on business-centric vocabulary for quick solution creation

– Reduce risk, and increase understanding and flexibility

– Features

– Model your business networks, test and expose via APIs

– Applications invoke APIs transactions to interact with business network

– Integrate existing systems of record using loopback/REST

– Fully open and part of Linux Foundation Hyperledger

– Try a demo now! - http://composer-playground.mybluemix.net/

http://composer-playground.mybluemix.net/




Platinum Sponsors

Digital Mortgage: What Is Real In A World Of HypeModerator: Ken Moyle Simon Moir |eOriginalBrian Webster | Wells Fargo Home MortgageMichael Cafferky | Fannie Mae




BreakDan Puterbaugh | Adobe Systems








Gold Sponsors

Beyond eSignatures, The Future of Digital Lies in Workflow AutomationWhitney Bouck | HelloSign Jim Lundy | AragonTammy Strickland | Fidelity National Finance





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• State of the state?▫ 40% of office workers surveyed still use paper for filing “important stuff,” and 56% are wed to

signatures on paper for contracts and order forms.

Source: AIIM & EMC, 2015

▫ When job-seekers can’t apply via a mobile device, 65 percent said they rarely return to their desktop to finish the application.

Source: CareerBuilder, 2014

▫ Businesses lose 15-25% of revenue due to poor transaction management.

Source: Forrester Research, 2015

• What makes it so hard to go digital?

• How do we move beyond paper? Beyond PDFs?

The Future of Digital Lies in Automation

https://www.emc.com/collateral/analyst-reports/aiim-market-intelligence-paperfree.pdf

http://www.prnewswire.com/news-releases/careerbuilder-study-reveals-5-technology-related-barriers-that-are-killing-your-candidate-experience-278490241.html

https://www.appconfig.org/www/appconfig-content/uploads/2015/08/Forrester-Report_Digital-Transforms-The-Game-Of-Business-_-March-2015.pdf


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• Which industries are adopting and what can we learn from the businesses that are doing it right?

• What does the future hold?

• How to set businesses up for success

PERSPECTIVES

VENDOR — HelloSign EXPERT – Aragon Research END USER — Fidelity

• What are the most important processes for your business to automate? Why?

@whitneybouck @jimlundy @notesfromawoman


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Thank You!




Platinum Sponsors

Quick DemosAlphatrustDocMagic




LunchDan Puterbaugh | Adobe Systems








Gold Sponsors

What's New in ESIGNMargo Tank | Buckley Sandler LLP David Whitaker | Buckley Sandler LLP





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• Case law trends▫ Proving the intent to sign or agree

Moultrie v. Progressive (pre-filled signatures are not effective, because no proof of intent) Gordon v. TBC Retail Group (use of the word “acknowledge” in a click-through button does not signify an

intent to create a signature) Meyer v. Uber Technologies (Use of button labeled “register”, together with statement that creating an Uber

account means that the person agrees to Uber’s terms of service, is effective even though statement is below the button and separated from button by other information, and terms of service are behind nested hyperlinks)

▫ ESIGN preemption Shapiro v. Department of Toxic Substances (California statute would probably be preempted by ESIGN if it

excluded signatures “solely because they are electronic”) Progressive v. Corekin (In dicta -- Maryland UETA provision prohibiting form contract from including

agreement to use electronic records and signatures would be preempted by ESIGN).▫ Presentation

CFPB v TCF National Bank (presentation of disclosures intended to obscure or diminish them may be a UDAAP violation)

McGhee v North American Bancard (nested hyperlink renders agreement ineffective) Strubel v. Capital One Bank (where regulation calls for minimum 10-point font, a requirement that the font must

be “legible and readily noticeable” will be inferred, since the mere fact a font is in a 10-point size does not necessarily render it legible or noticeable)

Noteworthy Developments

41


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• Legislation of interest

▫ Arizona, Nevada, and Delaware (with respect to corporate records) adopt legislation giving legal recognition to blockchain technology and smart contracts

▫ Remote notarization – Texas, Nevada, and Ohio approve; Georgia contemplates legislation blocking use

▫ Insurance-specific statutes on electronic delivery – Illinois and South Carolina

▫ Statutes authorizing electronic wills, codicils and testamentary trusts –Florida governor vetoes bill; ULC establishes drafting committee

• White papers

▫ MERS – Enabled by Lenders, Embraced by Borrowers, Enforced by the Courts: What You Need to Know About eNotes

▫ The Review of Banking and Financial Services – Electronic Retail Installment Sales Contracts in California

▫ Chamber of Digital Commerce – Smart Contracts: 12 Use Cases For Business & Beyond

• Regulatory developments of note

▫ Vendor management

▫ Fintech charter

Noteworthy Developments

3


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Questions?

43

Margo H.K. TankPartner(202) [email protected]

R. David WhitakerSenior Counsel(312) 924-9845(202) [email protected]

4

mailto:[email protected]





Platinum Sponsors

Featured SpeakerMichael Zeldin | CNN Legal Analyst




BreakDan Puterbaugh | Adobe Systems








Gold Sponsors

eSignatures: Web and Mobile Accessibility under the ADA Title IIIMargo Tank | Buckley Sandler LLP Ryan Diehl | Level Access





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• Digital accessibility refers to the ability of users with disabilities to effectively use websites, mobile or web-based apps, software, and hardware

• Ensuring that IT systems are designed in such a way that they interact appropriately with assistive technologies

• Assistive technologies include:

Screen readers, Braille keypads, or screen magnification software

Voice recognition software

Head pointers and switch devices

What is Digital Accessibility?


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• Is complex and evolving

• Requires specialized knowledge

Laws and Standards

Auditing Methodology

Coding and Best Practices

• Poses legal risk and market risk for non-compliance

The Problem

!


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Why Should You Care?

Legal

Risk

User

Benefits

Brand

Risk

Market

Risk


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• Until December 2016, increased focus by DOJ on ADA digital platform enforcement actions and sporadic efforts to produce a proposed rule articulating a legal standard for accessibility

• Concurrently, litigation activity has significantly increased seeking digital accessibility for the disabled▫ Waves of demand letters and lawsuits filed against financial institutions

over past 12-18 months by plaintiffs’ bar

• These developments have significantly increased enforcement and litigation risks

• Compliance presents challenges in the absence of a clear accessibility standard, resulting in heightened regulatory risk

Regulatory and Litigation Risk


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Scope of public accommodations in the context of websites:

Websites of public accommodation associated with a physical business location are clearly covered by Title III of the ADA

Circuit court split over whether businesses with no physical location are covered under Title III

•First Circuit: No need for associated physical location

A few lower court decisions have also taken this position

•Third, Sixth and Ninth Circuits: Some nexus to a physical business required

Legal Background: Scope of Public Accommodations Covered


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What qualifies as access?

•A person with a disability covered under the ADA must be able to equally access a website or mobile application with aid of assistive technology devices

What is the legal standard for accessibility?

•DOJ’s 2010 ANPR suggested standards promulgated by the World Wide Web Consortium (“W3C”) – specifically, Web Content Accessibility Guidelines Version 2.0 with AA (intermediate) success criteria (“WCAG 2.0 AA”)

•Because WCAG 2.0 AA was cited in DOJ’s ANPR and subsequently adopted in DOJ enforcement actions, it is the presumptive legal standard

Digital Accessibility Issues


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Market Risk

• Section 508 US Federal and many State and Local purchases

• CVAA Internet based communication

• ACA Healthcare programs and public sector spending

• Private Sector Private sector companies and 3rd party vendors in at risk industries

• WCAG Standard technical requirements for digital accessibility

• EU wide standards (EN 301 549) going into effect

across all member states

• Industrialized Nations Members of the G20 have legislation like Section 508 in place

• UNCRPD Defines access to ICT as a core right


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User Benefits

Nearly 27% of American adults

have a disability that inhibits

their daily function

• Accessible websites are easier to use for

people who are sub-literate, English language

learners, or have ADHD

• Baby boomers are currently between 52-70

years old, and will need accessible technology

as some begin to lose vision, hearing, or

mobility as they age


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• What happens when it is inaccessible?▫ 75% of disabled consumers ‘walked away’ from a business because of poor customer care and lack of

understanding of their needs

▫ 71% of disabled people ‘click away’ from a website which presents access barriers

▫ 93% of disabled users who came across a website with access barriers did not bother to contact the Helpline.

• Preference ▫ 85% of participants with access needs preferred sites which they know are accessible

▫ 81% of participants with access needs have chosen to pay more for a product from an accessible website rather than buy the same product from a website that was less accessible.

▫ 82% of participants with access needs said they would spend more if websites were more accessible.

What Do Customers Say?

Source: The Click-Away Pound Report 2016


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• Crowded pages with too much content (61%)

• Poor legibility (color contrast and text layout) (49%)

• Poor link information and navigation (47%)

• Filling in forms (46%)

• Distracting moving images and graphics (38%)

Common Problems

Source: The Click-Away Pound Report 2016


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• Incorporate Accessibility Early

▫ Design – WIREFRAME REVIEW

▫ Development – CONTINUOUS INTEGRATION

▫ QA – TESTING TOOLS

New Systems

• A Three-Phase Approach

▫ Discovery – TEST

▫ Retrofitting – FIX

▫ Standardization – DON’T BREAK IT

Existing Systems

How Do I Do This?


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• Understand system compliance

• Profile system use and assets

• Prioritize retrofitting activities

• Define the big picture business, policy and process approach

Goals – Discovery Phase


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What Type of Testing?• Various technical and functional methods to evaluate

the systems conformance with Section 508, the ADA, and the WCAG 2.0 standards

• Functional testing performed by users with disabilities using leading assistive technologies (i.e. JAWS, ZoomText, and Dragon Naturally Speaking)

• Audit Report delivery that identifies and prioritizes all accessibility issues along with clear best practices for guided remediation


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• Immediate patching of high-risk issues

• Medium-term changes to underlying code base

• Long-term provisioning of development teams to address the issues

Goals – Retrofitting Phase


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• Operationalize accessibility

• Move accessibility responsibilities to long-term teams

• Maintain level of accessibility achieved in retrofitting

• Control for accessibility throughout SDLC

Goals – Standardization Phase


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• How at risk is your organization?

• Are you providing solutions to end consumers?

• Are you providing solutions to businesses in an at risk industry?

• Has your organization received a threat of litigation?

• Have you engaged counsel?

• Have you engaged with an expert firm like Level Access?

• Has your organization been asked to provide proof of accessibility?

• How are you testing?

• Are you seeking third-party certification with an expert firm like Level Access?

• Does your organization have upcoming major website or software development plans?

• Are you planning to integrate accessibility into upcoming development cycles to greatly reduce the cost of putting out an accessible product?

Questions To Ask Yourself


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Questions?

654

Ryan DiehlSenior Director of SalesLevel Access(571) [email protected]





Platinum Sponsors

Blockchain and Digital TransactionsAl Brandt | BlocLedger





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Blockchain and Digital Transactions

Al BrandtCo Founder | CEO

BlocLedger


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High Expectations

BlocLedger

Oracle sees 10% of the global GDP will be stored in blockchain

technology by 2027

Grand View Research estimates Blockchain to be an $8B global industry by 2024

“What the internet was to information, blockchain technology will be to

transactions” – IBM CEO Ginni Romety

Gartner predicts that by 2022 a blockchain based business will be worth

$10 billion and established as the next revolution in transaction or event

recording.


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Public Blockchain Private Permissioned

BlocLedger

• Participants are known - members of a business network

– Have specific identities and roles

– Permissioned to see only appropriate transactions

• Known and Trusted Participants: secured by distributed consensus

• Deployed and administered by consortium

• Participants are anonymous and open to all

– Writable by all

– Visible to all

• Trustless : secured by the financial incentive of miners (cryptocurrency)

• Low capacity

• Available – Immediate

Peer to Peer Architecture Executes

Transactions

Approved Transactions Stored in Blocks

Blocks Chained Together – Append Only

Shared System of Record – Immutable

Blockchain Technology


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Open source

collaborative effort to

advance cross-industry

blockchain

technologies

Hosted by

The Linux Foundation,

fastest-growing project in

LF history

Global collaboration

spanning finance,

banking, IoT, supply

chains, healthcare,

manufacturing,

technology and more.

Introducing Hyperledger

71

Provide neutral, open, & community-driven infrastructures

Build technical communities

Educatethe public

Promote our community of communities

Create enterprise grade, open source, distributed ledger frameworks &code bases


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Blockchain – where does it apply

BlocLedger

Blockchain creates ability for multiple different parties to securely

interact with the same universal source of truth

Business Networks benefit from connectivity

–Connected customers, suppliers, banks, partners

–Cross geography & regulatory boundary

Wealth is generated by flow of goods & services across business network

Blockchain benefit is maximized when inefficiency, cost and vulnerabilities are incurred while attempting to reconcile records between business partners


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Shared Ledger DatabaseBlockchain allows multiple different parties to securely

interact with the same universal source of truth

Streamlined settlement,

improved liquidity,

increased transparency

and new products/markets

Finance

Unite disparate processes,

increase data flow and

liquidity, reduce costs and

improve patient

experience and outcomes

Healthcare

Track parts and service

provenance, ensure

authenticity of goods,

block counterfeits, reduce

conflicts

Supply Chain

eSignRecords Conference 2017 73


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Use Case Example – Cross Border Supply Chain Solution

BlocLedger

90% of goods in Global Trade are carried by Shipping Industry

Suppliers, Exporters, Land transportation providers, Freight forwarders, Customs brokers,

Governments, Ports, Ocean carriers, Importers, Buyers

Permissioned blockchain used to:– Exchange events data– Handle document workflows– Tracks shipments end-to-end

Pilot test – shipping flowers from Kenya to Rotterdam

Initial packing list – visible to all participants initiates an export approval workflow

Export Shipping requires 3 agency approvals and 6 documents that describe origin, product, custom duties

As documents are approved – status is updated, communicated, and process steps advanced – Information is gathered : inspection results, pick up times, product condition, etc

Significantly reduces delays and fraud


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Use Case Example – Commercial Financing

BlocLedger

Global Financing to Business Partners

Business Partners are able to order products and services with credit approval

Suppliers invoice Global Financing company who in turn invoice Business Partners

All have independent systems and nobody has end-to-end visibility of the data

Permissioned blockchain used to:– Shadow all the information on the blockchain– Link the transaction steps from order placed to delivery pipeline to payment– Reflect documentation and process step status to all participants

Exception process (Dispute Resolution)– goods not delivered as planned– business partners don’t pay invoices (files dispute)

Significant amount of money and time tied up in these disputes

Delays and errors are identified and corrective action taken

Saved 75% of time tied up in dispute resolution (40 days reduced to < 10 days)

40% improvement in capital efficiency


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Importance of Documents/Records in Business Transactions

• Record creation occurs at the business transaction level

• Records reflect business processes - a record is not just a collection of data, but is the consequence or product of an event

• Records provide evidence of these transactions or activities.

• Transaction events

• Recording transaction events – audit logs, provenance

• Trigger for next process steps

• Proof of existence – authenticate

• Combination of the above

BlocLedger


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Key Attributes of Blockchain Secured e-Signed

Packages/Documents• Documents managed as assets with owners

• Signing/Closing Process Proof

• Time Stamped once transaction is validated in Block

• Complete Audit Trail stored on the blockchain in real-time

• Document Hash anchored to blockchain

• Post signing document management

• Transfer to Electronic Vault

• Authoritative copy

• Ownership Transfer

• Chain of custody event tracking

• Participants can authenticate documents by verifying copies

transparentlyBlocLedger


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Getting Started

Low requirements for Enterprise Software to become Blockchain

Compatible• API Interface

• Transaction Events Captured

• Cloud Based - BaaS

• Auditable Record Needed

Gives companies access to the benefits of Blockchain quickly and

seamlessly• Builds trust between parties

• Audit trail/immutable ledger

• Little interface changes to end user

• Little blockchain expertise needed

Long term become foundation for multilayered, complex solutions• Larger enterprises looking to tackle big problems i.e. supply chain through

Blockchain will require multiple SaaS apps.

BlocLedger




Gold Sponsors

Taking Digital Agreements GlobalRyan Cox | DocuSign





#esignrecords

Our space is established. Our narrative is compelling.

• Key component of broader Digital Transformation / DTM

• Consumer and personal touch points that raise awareness

• Rapid and meaningful ROI position us well with executives

• Low TCO (SaaS) offers motivation to buy quickly

• Poor incumbent solutions (fax, courier, envelopes, etc.) eliminate rip-replace fears

So … why is it still hard to sell, and to drive adoption?

Digital Agreements and Electronic Signatures


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The misunderstood areas slow down the understood areas.

• Explaining Electronic versus Digital Signatures

• Mapping Use Cases to specific Signature Types

• Delaying “easy” Use Cases to focus on “hard” ones

• Aligning to Advanced Electronic Signature interpretations (EU)

• Managing enthusiasm and expectations around Qualified Signatures (EU)

Interpreting Legal and Regulatory Requirements


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Business tend to delay reward by over-rotating on risk.

• Email control (relative to fax and courier control)

• 2FA (relative to 1FA)

• QES (relative to AES and SES)

• Delegated RA (relative to Third-Party RA/CA/TSP)

• Remote Face-to-Face IDP (relative to In-Person Face-to-Face)

• Remote Notary (relative to In-Person)

• Long Term Archiving (relative to no archiving or paper archives)

Balancing Risk with Reward (or c/c)


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Consent is solved. Collaboration is the next phase.

• Ensuring Agreement comprehension and context

• Preserving Agent and Client relationship

• Maximizing evidence capture

• Establishing Identity

Transitioning from In-Person to In-ternet


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Everyone asks about it. Few principally understand it.

• Acronyms confuse buyers

• Identity proofing is difficult and expensive

• Identity verification is becoming the defacto

• Authentication is convenient, but also needs to be compliant

• Inspection is complicated, and sometimes misleading

Deciphering Identity and Authentication


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Tomorrow’s tech is cool … unless it delays today’s tech.

• Biometrics

• Blockchain

• Smart Contracts

• Machine Learning and Artificial Intelligence

Sequencing technology discussions and decisions


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• Legal opinions on legality

• Legal-determined use case mapping

• Customer-aided identity solutions

• Public trust inspection

• Clarity of message, and early/POC solutions

Tomorrow

• Vendor opinions on legality

• Customer-determined use case mapping

• Niche player identity solutions

• Proprietary trust inspection

• Ambiguity around emerging technologies

Today

Ideas for Improving (Global) Adoption

Wrap-upMichael Laurie | eSignLive by VASCO


