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Follow us on: HR Liaison Network Welcome “Onboard” From Interviewee to Established Team Member Jan Pfannstiel HR Liaison University Libraries 03/04/2014

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Page 1: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Follow us on: HR Liaison Network

Welcome “Onboard” From Interviewee to Established Team Member

Jan Pfannstiel HR Liaison

University Libraries

03/04/2014

Page 2: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 2 HR Liaison Network – 03/04/2014

Choosing your Cruise

Page 3: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 3 HR Liaison Network – 03/04/2014

• Use standard interview matrix, interview questions and reference checks • Template matrix and interview question

guides given to each supervisor

• Avoid unnecessary “over” qualifications on matrix

• Include behavioral style questions to help select the best candidate

• Provide water/beverage during interview

• Validate parking

It starts with the interview

Page 4: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 4 HR Liaison Network – 03/04/2014

It starts with the interview

• HR Liaisons walk supervisors through every step of

the interview process

• Eliminate ineffective and illegal questions and

activities

• Monitor matrix for consistency in rating

• Liaison does the reference check to avoid bias

and leading questions

*Hiring Matrix, Interview Questions Guide,

Reference Request templates available at:

http://employees.tamu.edu/forms/

Page 5: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 5 HR Liaison Network – 03/04/2014

Booking the Cruise

Page 6: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 6 HR Liaison Network – 03/04/2014

The Job Offer

• Verbal offer and offer letter include

• Call from HR Liaison to offer position (and

negotiate salary if applicable)

• Criminal background check

• Credentialing

• Documentation required on first day

• Proof of ability to work in US

• Social security card

• Copy of position description

*Hiring Process Compliance Checklist and

other hiring forms available at:

http://employees.tamu.edu/forms/

Page 7: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 7 HR Liaison Network – 03/04/2014

Approved to Hire

• Welcome to the University Libraries

• Agree on start date

• Explain benefits eligibility and timing

• Describe first day work schedule • Start time

• Meet with Employee Resources • Paperwork processing

• Mandatory online training

• Meet with supervisor

• Lunch plans

Page 8: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 8 HR Liaison Network – 03/04/2014

Booking Cruise Activities and

Excursions

Page 9: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 9 HR Liaison Network – 03/04/2014

Hiring Checklist

• Prior to first day

• EPA

• Hiring Certificate

• Selective Service Registration

• Driver’s License and Social Security Card

• Net ID and Library log on, email setup and office setup

• Announcement

• Email to all Library employees introducing new employee

• Send supervisor • departmental orientation checklist

• New employee performance feedback form

• Send Supervisor departmental checklist

Page 10: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 10 HR Liaison Network – 03/04/2014

Cruise Ship Pre-Board

Page 11: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 11 HR Liaison Network – 03/04/2014

Hiring Checklist

• Packet of Forms Completed on First Day

• Sign application

• Employee personal data form

• W-4

• Direct Deposit

• Faculty /Staff ID Card

• Prior Library Experience

• Prior University Experience

• Race and Ethnicity Reporting

• Employee Personnel File

Acknowledgement

• Acknowledgement of Receipt of Notices

Page 12: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 12 HR Liaison Network – 03/04/2014

Boarding the Cruise Ship

Page 13: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 13 HR Liaison Network – 03/04/2014

Discuss with Employee

• NEES benefit information

• Drug & Alcohol Abuse and Rehab Program (4 docs)

• HIV/AIDs in the Workplace

• Ethics Policy

• Hazard Communication Act

• Texas Deferred Compensation Program

• Extended Pay Plan

• New Employee Information Sheet

Page 14: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 14 HR Liaison Network – 03/04/2014

Discuss with Employee

• TAMUNEW – New Employee

Welcome

• Explain parking registration

• Log on to SSO

• Walk through benefits

• Complete Mandatory online

training

Page 15: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 15 HR Liaison Network – 03/04/2014

Employee Take-aways

• Libraries Quick Reference – URLs and web links

• Access to personnel file

• Job-related skill enhancement pay

• Higher ed scholarship opportunities

• Employee funded educational opportunities

• EOD

• Conferences

• Seminars

• Educational Release Time

• Paid Leave and Holiday schedule

Page 16: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 16 HR Liaison Network – 03/04/2014

Employee Take-aways

• Equal Employment Opportunity

Brochure

• Sexual Violence Response

Protocol (student counseling)

• University Libraries brochure

• Campus map

• Emergency phone numbers

• Code Maroon

• Ergonomic assessment

Page 17: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 17 HR Liaison Network – 03/04/2014

University Libraries Vision Statement

The University Libraries will be the indispensable hub

of discovery, learning and creativity at Texas A&M.

The pillars of this vision are a distinguished collection of

information resources, unbounded by place and preserved

for future generations; a suite of innovative, robust

services and dedicated staff exceeding customer

expectations; an inspirational built environment that

delights and invites exploration; an organizational culture

celebrated for its trust, openness to risk, and strengthened

by its collaboration and diversity.

Page 18: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 18 HR Liaison Network – 03/04/2014

University Libraries Common Purpose

We enrich minds and inspire learning by

providing quality information, services, and

resources to the Texas A&M University Libraries

global community.

Page 19: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 19 HR Liaison Network – 03/04/2014

Service Standards

Safety

Protecting people, places and ideas

Respect

Welcoming and valuing everyone

Relationships

Building connections with each other and our customers

Excellence

Surpassing service expectations, delivering distinguished content

Page 20: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 20 HR Liaison Network – 03/04/2014

Welcome Aboard

• Library Pen to sign documents

• Travel Mug (employee holiday

gift last year)

• Disney book Be Our Guest

• Arbinger books

• Leadership and Self-

Deception

• The Anatomy of Peace

• Library logo tote bag

• Name tag

Page 21: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 21 HR Liaison Network – 03/04/2014

Welcome Aboard

3/24/2014

Library Employee Resources

Is always available

To help!

Call

Email

Stop By

IM

Page 22: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 22 HR Liaison Network – 03/04/2014

Cruise Ship Underway

Page 23: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 23 HR Liaison Network – 03/04/2014

• New employee is scheduled to meet with the Dean

• New employee is introduced at our monthly all staff meeting

• New employee is encouraged to sign up for NEW Employee

Welcome Orientation Session and Benefits Orientation Session

• Introduce employee to trainer and co-workers

• Unit and Library Organizational Chart

• Where to get help and information

• Lunch and breaks with a co-worker “buddy”

• Tour the building – washroom, supplies, lounge, meeting areas

Meeting with the Captain and Crew

Page 24: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 24 HR Liaison Network – 03/04/2014

Cruise Activities

Page 25: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 25 HR Liaison Network – 03/04/2014

Unit Orientation Checklist

• Supervisor has ready when

employee arrives

• Desk area, chair and

computer setup

• Supplies stocked

• Keys available

• Email groups setup

Page 26: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 26 HR Liaison Network – 03/04/2014

Unit Orientation Checklist

First Day of Employment

• Attendance and punctuality -- work week job schedule, reporting absences and late arrivals

• Time sheet and leave reporting policies and procedures

• Break/lunch schedule

• Microwave policy

• Food and drink

• Library web site and intranet

• Staff directory and emergency call tree

Page 27: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 27 HR Liaison Network – 03/04/2014

Unit Orientation Checklist

First Day of Employment

• Library unscheduled closing and hours line

• Emergency/safety procedures

• Location of all entrances and exits, emergency exits and fire extinguishers

• Evacuation plan for building

• Overtime authorization/holiday/

compensatory time

• Departmental flextime

• Reporting injuries and workers’ compensation

• Key/access cards

Page 28: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 28 HR Liaison Network – 03/04/2014

Unit Orientation Checklist

First Week of Employment

• Explain career ladder/tenure

process

• Ergonomic assessment – contact

unit rep

• Required Meetings – unit and

library

• Business Cards

• Order supplies

Page 29: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 29 HR Liaison Network – 03/04/2014

First Week of Employment

• Review position description and responsibilities

• Review unit, Library and individual goals for the yea

• Provide benchmarks, performance expectations and standards

• Review initial job assignments and training plans

• Discuss workshops/seminars required by unit

• Mandatory training completed?

• Explain workshops and training for new supervisors • Show Supervisors Toolbox

http://eodinfo.tamu.edu/supervisors/

Unit Orientation Checklist

Page 30: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 30 HR Liaison Network – 03/04/2014

• Show login/out of computer and proper daily shutdown

• Explain Library IT and Facilities help desks and

procedures for computer and facilities problems

• Explain rules outlining incidental use of University

equipment/resources for personal use

• Explain LeaveTraq, TimeTraq, TrainTraq, HRConnect

• Enter leave in a timely manner

• Update personal information and contacts

• Dress Code

Unit Orientation

Page 31: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 31 HR Liaison Network – 03/04/2014

Final Thoughts

1. You can’t inform too many times – new

employees are overwhelmed!

2. Use checklists so you don’t forget

3. Educate supervisors on the importance of

employee orientation and use of checklist

Page 32: Welcome “Onboard” · Welcome Orientation Session and Benefits Orientation Session • Introduce employee to trainer and co-workers • Unit and Library Organizational Chart •

Human Resources | Page 32 HR Liaison Network – 03/04/2014

Questions?