WEEK IN REVIEW 2/14/2020

Hear about hand-only CPR and Heart Month on this week’s new episode of the City’s Rouss Review podcast.

City Manager’s Takeaways

Along with members of Council and the City’s Senior Leadership Team, met with consultants completing study to develop Master Plan for the future of Winchester Fire and Rescue Department.

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Council Meeting

February 25 - City Council Meeting Agendas

Looking Ahead

Monday, February 17: Presidents Day - City offices, Rec Center, WinTran, and courts closed

Tuesday, February 18: Economic Development Authority, Planning Commission, School Board budget meetings

Thursday, February 20: Tourism Board, Board of Architectural Review meetings

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• LISTEN! NEW Rouss Review podcast - Heart Month

WEEK IN REVIEW A publication of the City Manager’s Office

WEEK IN REVIEW 2/14/2020

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Public SafetyWinchester Police

Police Activity #

Calls for Service 867

Directed Patrols 51

Directed Patrols (OTW)

6

Extra Patrols 203

Extra Patrols (OTW) 0

Alarms/False Alarms 11/11

Crash Reports 5

Traffic Citations 37

Traffic Warnings 71

DUI/DWI 1

BWC requests -

Special Events Permits Received/

Approved

2/20 20 YTD

Fire Activity Fire Activity

Fire 4

Overpressure 0

EMS/Rescue 93

Hazardous Cond. 4

Service Call 5

Mutual Aid Given 5

Good Intent 6

False Alarms 3

Special Incident 0

Plan Review 0

Reinspections 7

Inspections 16

• Hosted a guest speaker from the FBI. • Attended CITAC and Drug Court meetings. • Taught at the Basic Academy in Middletown. • Met with Shieldware and Motorola to discuss Emergency

Communications. • Hosted ESCI consultant for Emergency Communications Center

(ECC) assessment. • Provided ECC presentation for Mountain View Christian

Academy. • Met with Communications to discuss conversion of department

correspondence and forms to Spanish. • Prepared for upcoming job fairs. • Prepared for new event: Mocha Mondays with Chief Piper. • Held training with Shenandoah University students regarding

sexual assaults. • Attended the February 14 EOC Senior Management Team

planning meeting. • Crime stats:

• Crimes against persons (felony) - 7 • Crimes against persons (misdemeanor) - 3 • Burglaries (residential) - 20 • Burglaries (commercial) - 0 • Property crimes - 17

Winchester Fire and Rescue

• Received approval of burn building by Frederick County building inspector. Completed inspections with Virginia Department of Fire Programs Safety Officer with no issues.

• Conducted Hands-Only CPR public education event at the Apple Blossom Mall.

• Presented to the INSIGHT Citizen’s Academy. • Attended Fast Board Demonstration. • Prepared for upcoming Officer I and recruit classes. • Received 89 applications for firefighter entrance testing – only 35

people have confirmed to test on February 20. • Facilitated ESCI site visits for the Fire & Rescue Department Study. • Continued “temporary use” inspection with the Building

Department for WATTS facilities.

WEEK IN REVIEW 2/14/2020

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Emergency Management

• Hosted the quarterly radio communications systems review with Motorola and Emergency Communications Center.

• Assisted Fire and Rescue with the new burn building inspection with the VA Department of Fire Programs. • Met with the Fire and Rescue consultant for an information gathering session. • Attended the monthly Social Services/Emergency Management meeting. • Participated in a conference call with Virginia Department of Emergency Management concerning regional

Closed Circuit TV (CCTV) initiatives. Met with Public Works and Facilities Maintenance to discuss CCTV opportunities.

• Conducted an Emergency Operations Center (EOC) Workshop with the City’sSenior Leadership Team regarding emergency management program.

• Met with representatives from the local Amateur Radio Emergency Service (ARES) group for disaster-related radio communications.

Development Services

Planning

• Staffed the February 11 Council meeting where the Telecommunications Zoning Ordinance amendment was adopted and a small right-of-way vacation and conveyance request along Meadow Branch Avenue was presented for First Reading. Also, the Short-Term Rental CUP request on Virginia Ave was discussed and forwarded to public hearing with no recommendation either favorable or unfavorable. The CUP application for the dumpsters in the corner side yard of the Bellview Avenue apartment complex was withdrawn.

• Provided input to the consultant working on the Fire and Rescue Master Plan. • Attended the February 14 EOC Senior Management Team meeting.• Received from PHW hardbound copies of the recently reprinted “Winchester: Limestone, Sycamores and

Architecture Book” for distribution to and use by City and County elected and appointed officials and staff. The 1977 original publication was reprinted mainly through a generous contribution from former Mayor Elizabeth Helm. It includes some updated information about historic resources in Winchester. PHW updated and re-released the book in honor of Winchester’s 275th anniversary.

• Met with engineers and surveyors working for private property owners and developers regarding private development projects.

WEEK IN REVIEW 2/14/2020

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Economic and Workforce Development

• Participated in conference call with state partners and Virginia Economic Development Partnership to discuss site consultant visit in March.

• Attended Emergency Operation Center seminar with Senior Leadership Team. • Held Loan Review Committee meeting to review application and discuss specifics with applicant. • Continued working with development partners on the Kent/Piccadilly and Towers redevelopment sites. • Met with prospective businesses and investors considering Winchester.

Arts and Vitality & Old Town

Winchester/Frederick County Tourism

• Held successful 7th Annual Chocolate Escape event with over 45 businesses participating. • Met with Shenandoah University regarding 2020 Farmers Market. • Attended 2020 Old Town Events Press Conference. • Coordinated with OTW website content manager to resolve software issues. • Assisted 5 locals at the Old Town Welcome Center. • Held Lunch & Learn event for local small businesses on social media marketing. • Met with local arts community leaders to coordinate efforts for community arts.

• Design continued all week on the 2020 Visitor Guide. • Presented at the Chamber of Commerce board meeting to talk about what the Tourism Office’s role is in the

community. • Held the monthly Tourism Board Finance Committee meeting, where we reviewed the monthly budget

update and discussed revenue sources, specifically the duratran and Visitor Guide ads. • Participated in a conference call with Tourism Economics, a national company that works with destinations to

scientifically quantify visitor statistics and numbers. This is part of an ongoing effort to continue to improve tourism measurement tools to track efficiency and effectiveness of marketing and other efforts.

• Took part in a City Emergency Operations Center training with Senior Leadership Team. • Continued advertising and planning for the upcoming Agritourism Information Session to be held on

February 28.

WEEK IN REVIEW 2/14/2020

Permit # Type Address Description Value

20 00000001 MECH 1360 L.P. HILL DR NEW HVAC SYSTEMS $110,000

20 00000056 PLBG 625 S STEWART ST REPLACE FIXTURES $2,500

20 10000028 PSPS 8 W CORK ST (2) PORTABLE SIGNS $20

20 00000024 PLBG 25 W PICCADILLY ST SEWER SERVICE $3,000

20 00000001 PLBG 1360 L.P. HILL DR NEW FIXTURES $150,000

19 00004047 PLBG 501 N CAMERON ST NEW FIXTURES $6,000

20 10000023 PSD1 15 N LOUDOUN ST OUTDOOR DINING $85

20 00000224 SIGN 45 FEATHERBED LN WALL MOUNTED SIGN $275

20 00000240 TTS 2249 VALOR DR WATTS - FEB 15-22, 2020 $0

20 00000241 PLBG 621 W JUBAL EARLY DR STE A REPLACEMENT FIXTURES $900

20 00000198 BLDG 706 SMITHFIELD AVE INSTALL PUSH PIERS TO STABILIZ $17,346

20 00000245 PLBG 343 SHENANDOAH AVE EXPANSION TANK $180

20 00000242 RREM 303 BELLVIEW AVE BASEMENT REMODEL $2,000

20 00000203 ELEC 727 S KENT ST REMODEL 20-005 $3,000

20 00000202 ELEC 725 S KENT ST REMODEL 20-005 $3,000

19 00003240 NRRM1850 APPLE BLOSSOM DR F-129

TENANT SPACE IMPROVEMENTS $235,000

20 00000199 ELEC 300 WESTMINSTER CANT DR UNDER CABINET LIGHTS $600

20 00000225 ELEC 2136 DOUGLAS ST REPLACE SE CABLE $300

19 00004252 ELEC 15 PEYTON ST REMODEL $3,000

Permit #

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Zoning and Inspections

• Completed: • 164 building permit inspections and issued 46 building permits ($866,523) • 127 code enforcement inspections and initiated 25 new cases • 5 new business reviews (2 certificate of business, 3 certificate of home business) • 4 PDSP permits

• Removed 0 signs from the public right-of-way (YTD=65) • Significant projects:

• 1360 L.P. Hill Dr. – new HVAC systems ($110,000.00) and plumbing fixtures ($150,000.00) • 1850 Apple Blossom Dr. – Chick-Fil-A remodel ($235,000.00) • 300 Westminster Canterbury. Dr. – replace gas boilers ($109,000.00)

WEEK IN REVIEW 2/14/2020

20 00000204 ELEC 523 FREMONT ST ADD SUB PANEL $5,000

20 00000226 ELEC 1012 S KENT ST BASEMENT REPAIRS $822

20 00000247 BLDG 633 FAIRVIEW AVE REMOVE GARAGE DOOR, ADD WALL & $3,000

20 00000036 ELEC 1516 STONE HOUSE CT FINISH BASEMENT $500

20 00000200 ELEC 721 S KENT ST REMODEL 20-004 $3,000

20 00000238 MECH 300 WESTMINSTER CANT DR REPLACE GAS BOILERS $109,000

19 00004039 FALL 1320 L.P. HILL DR UNDERGROUND FIRE LINE $30,000

20 00000193 ELEC 616 BUTLER AVE REMODEL $850

19 00003556 ELEC 1411 S LOUDOUN ST NEW DWELLING $6,300

20 00000009 ELEC 2136 DOUGLAS ST REMODEL $650

20 00000205 ELEC 231 E PICCADILLY ST RTU/CONDENSER $7,000

20 00000201 ELEC 723 S KENT ST REMODEL 20-004 $3,000

19 00004251 FALL 1360 L.P. HILL DR UNDERGROUND FIRE LINE $30,000

20 00000262 NGAS 166 OMPS DR A/C & FURNACE $0

19 00000604 BLDG 2335 WILSON BLVD 2 BRICK PILLARS W/ FOUNDATION $0

19 00003240 MECH1850 APPLE BLOSSOM DR F-129

NEW A/C, RTU, FANS & HOODS $71,000

19 00000604 SIGN 2335 WILSON BLVD 1 FREESTANDING SIGN $7,250

20 00000227 PLBG 27 MORNINGSIDE DR NEW FIXTURES $1,800

20 10000024 PSPS 111 S LOUDOUN ST PORTABLE SIGN $10

20 00000259 PLBG 223 AMHERST ST EXPANSION TANK $200

20 00000237 NRRM 2172 S PLEASANT VALLEY RD

REMOVE WALLS, ADD 1 WALL $13,500

19 00000605 SIGN 2240 WILSON BLVD 2 FREESTANDING SIGNS $14,500

19 00000605 BLDG 2240 WILSON BLVD 2 BRICK PILLARS W/ FOUNDATION $7,250

20 00000260 PLBG 305 AMHERST ST EXPANSION TANK $200

20 10000024 PSD1 111 S LOUDOUN ST OUTDOOR DINING $85

20 00000261 PLBG 117 N BRADDOCK ST EXPANSION TANK $200

20 00000237 CHNG 2172 S PLEASANT VALLEY RD BUSINESS TO MERCANTILE $0

20 00000262 MECH 166 OMPS DR A/C & FURNACE $4,500

Type Address Description ValuePermit #

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WEEK IN REVIEW 2/14/2020

20 00000227 RREM 27 MORNINGSIDE DR KITCHEN REMODEL $5,000

20 00000271 ZSGN 1013 S LOUDOUN ST REFACE OF EXISTING SIGN $500

19 00004298 BLDG 2832 VALLEY AVE NEW INTERIOR WALL $4,200

Total: 50 $866,523

Type Address Description ValuePermit #

Utility Capital Improvement Projects (7/1/18-present)

Measure Past Week Project Totals

Water mains replaced (linear feet) 443 7,286

Water service lines replaced (number) 0 368

Water meters replaced (number) 16 3,733

Sanitary sewer mains replaced/lined (linear feet) 0 6,438

Sanitary sewer laterals replaced (number) 1 103

Sanitary manholes replaced (number) 0 42

Sidewalks replaced (linear feet) 520 38,832

Sidewalks repaired (linear feet) 0 123,835

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Public Services

• Held final pre-construction meeting at Handley Library for the project to replace the HVAC system.  Work will begin on Monday, February 17 and will take several months to complete.

• Held conference call with the Department of Historic Resources to discuss the Phase 1 archeological survey that must be completed before the repairs on the dam sidewalls at the City’s water intake on the North Fork of the Shenandoah River can begin.

• Participated in the Emergency Operations Center workshop. • Met with the consultant completing the Fire and Rescue study to provide input regarding interactions

between Fire and Rescue and Public Services.

WEEK IN REVIEW 2/14/2020

Division Activity Past Week

2019 Year-to-Date Totals

Measurement

Streets Streets repaved Potholes repaired Mowing Miles of streets swept Tons of leaves hauled

0 42

0 90.49

0

0 42

0 369.39

58.50

Lane miles # Acres Miles Tons

Trees Dead/diseased trees removed Trees trimmed Stumps removed

15 366

3

46 381

26

# # #

Traffic Street signs Installed/replaced Pavement markings repainted (City) Pavement markings repainted (contractor)

0 0 0

57 26

0

# Linear feet Linear feet

Refuse & Recycling

Refuse collected Recycling collected Large item pickups

126.78 25.90

6

776.76 176.65

19

Tons Tons #

Transit Total passengers Revenue miles pick up/drop off Revenue hours pick up/drop off

2,719 3,968

374.67

13,854 21,566

2,033.24

# Miles Hours

Utility billing Payments processed New bills mailed out Water services turned off (non-payment)

2,020 4,086

0

9,640 10,228

67

# # #

Water treatment plant

Average daily water demand Peak daily water demand

5.90 6.26

5.64 6.26

Million gallons/day

Wastewater treatment plant

Average daily flow treated Peak daily flow treated

9.34 15.81

7.76 17.21

Million gallons/day

Water distribution and wastewater collection

Water main breaks repaired Water meters read Fire hydrants flushed Sewer mains cleaned After-hours call outs

0 3,009

0 50

4

3 10,349

0 3,517

24

# # #Linear feet #

Engineering Site plans reviewed Floodplain permits issued Utility as-builts reviewed Right-of-way permits issued Land disturbance permits issued Stormwater facility inspections Erosion and sediment control inspections Erosion and sediment notices to comply

4 2 1

10 0 0

24 0

27 6 3

37 0 6

131 0

# # ## # # ##

Division

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WEEK IN REVIEW 2/14/2020

Facilities Maintenance

Work requests completed Special events assistance Maintenance of pedestrian mall

23 0

29

121 2

175

# # Staff hours

Equipment maintenance

Total repairs completed 92 385 #

Winchester Parking Authority

Work requests completed Special events - assistance provided Vandalism or property damage issues New monthly rentals Monthly rental cancellations Total monthly leases in all autoparks Available monthly spaces in all autoparks Hourly parkers (all four garages) Park-Mobile transactions Meter violations

3 0 0

10 0

+10 -10

2,885 881 114

36 2 0

28 8

1,162 250

14,467 4,524 1,091

# # # # # # # # # #

Activity Past Week

2019 Year-to-Date Totals

Measurement Division

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Help Desk Requests Count Closed

Account Management 9 12

Applications 16 26

GIS 2 4

Hardware 15 21

Information Only 3 5

Infrastructure 14 13

No Action Required 2 3

Not Assigned 27 0

Procurement/Disposal 2 1

Reporting 0 0

Research 0 0

Total 90 85

Support Services Innovation & Information Services

• Completed test run for 2020 semi-annual bills with Commissioner of Revenue and Treasurer offices.

• Continued design effort on enhancements to personal property system.

• Completed firewall security policy review and corrections. • Completed VLAN Changes for public works and transit. • Continued testing of Creamery building network expansion. • Created and tested process for exporting address points and

road centerline data out into format for NG911. • Updated GeoCom server with new data. • Completed Pictometry data layer for dataset which will be

incorporated into PubWrks. Updated necessary web services. • Added “News Release” section to Spotted Lanternfly Hub site.

WEEK IN REVIEW 2/14/2020

Weekly Activity #

Clients walk-ins/drop-offs 221/146

Child Protective Service referrals/case management load 7/45

Placed “on notice” for foster care entry by JDRC 8

Children in/entered/exited foster care 52/2/2

Adoption subsidy cases/adoptions finalized 45/2

Benefit program fraud & overpayment referrals/investigations/recoupment claims 1/5/97

CPS family assessments & investigations of alleged maltreatment 59

Family Service intakes/case management load 11/8

Adult Protective Service referrals/investigations/intakes 7/13/3

Adult services case management load 9

Adult guardianships/cases 2/79

Uniform Assessment Instrument screenings 1

Interstate Compact on the Placement of Children (ICPC) case management 3

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Social Services• Received 60 Benefit Program applications: 26 SNAP, 18 Medicaid, 4 TANF, 1 VIEW, 5 Child Care, 0 Auxiliary

Grant, 0 General Relief-Burial, 6 Home Energy Assistance Program • Provided case management to: 3,872 Medicaid cases, 1,489 SNAP cases, 60 TANF cases, 19 Auxiliary

Grant cases, 24 individuals receive VIEW services, 56 families/98 children receive Child Care Subsidy Assistance, 329 Home Energy Assistance Program cases.

• Prepared for the onsite Child and Family Services Review (CFSR), which was conducted by the Virginia Department of Social Services February 12-13, 2020. The goal of the CFSR is to: (1) ensure conformity with federal child welfare requirements, (2) determine what is actually happening to children and families as they are engaged in child welfare services, and (3) assist local departments of social services in enhancing their capacity to help children and families achieve positive outcomes.

• Attended various webinars and trainings: • Family Centered Assessment in Child Welfare • The Effects of Abuse and Neglect on Child and Adolescent Development   • Causes and Conditions of Childhood Trauma • SNAP Employment & Training for Supervisors and Self-Sufficiency Workers • Met with new and existing Frederick County Benefit and Admin Supervisors to discuss common goals

and priorities between localities.

WEEK IN REVIEW 2/14/2020

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311 Requests Received #

FOIA 7

New Recycling Bin 2

Missed Trash/Recycling Collection -

Trash on Property -

City Tree Issue -

Traffic Signal Issue -

Dead Animal in Road -

Ask a Question -

Stormwater Drainage Issue -

Pothole 1

Street Light Out -

Tall Grass -

Water/Sewer Service -

Citibot -

Total/YTD 10/59

• Distributed the February 12, 2020 CitE-News issue. View • Handled 3 media requests for City information and staff

interviews; 4 inquiries for WPD. • Completed draft of the 2019 annual report. Revisions and

printing begin next week. • Produced episode 3 (season 2) of the Rouss Review Podcast

that features WFRD Lt. Drew DeHaven as main guest and discusses the importance of learning hands-only CPR. Other segments include: Council meeting recap, Winchester 101, Now U Know and upcoming events/activities.

• Met with the Police Department to discuss Spanish language translation of community event graphics, social media posts, and program applications.

• Attended and filmed the Fire & Rescue Department’s public input session with ESCI.

• Held INSIGHT Citizen’s Academy at the Shawnee fire station. • Met with ESCI to give feedback in for fire and rescue study. • Attended and filmed the Fire Department’s Heart Month

hands-only CPR event at the Apple Blossom Mall. Created a recap video. Watch

• Created the waveform video for the Winchester 101 podcast segment to be released Presidents Day. Topic: U.S. presidents who have visited Winchester.

• Worked on WPD Defrost podcast promotions. • Attended Emergency Operations Center (EOC) workshop with

Senior Leadership Team. • Trained WFRD staff on FOIA. • Scheduled February 11 Council meetings to replay on

Comcast ch. 6 on Tuesday at 6 pm. Experienced technical difficulties during the meeting and the replay was delayed.

Communications

Date City Press Releases/Related Press Releases

2/11 City to observe Presidents Day for the first time - read

2/11 Fire and Rescue survey available until February 17, 2020 - read

2/12 New neighborhood park named in honor of local business owners - read

WEEK IN REVIEW 2/14/2020

Date Articles in The Winchester Star

2/8 Open Forum: Not comfortable with HDP’s plan

Lynx working with BAR on Cameron Square designs

Marketing firm completes plan to increase valley job opportunities

2/10 Familiar feeling (photo: Officer Ray Rice)

2/11 Councilor seeks to erase arrest record

Crossover Boulevard bridge beams in place

2/12 Sources challenge account of fire chief’s absence

2/13 Council forwards election schedule for city School Board

Winchester Schools change hiring processes

Council cool to investigation of city manager

Old Town spells out entertainment events for the coming year

2/14 Price for City Yards construction higher than expected

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