WHAT IS A COHORT?One of the best parts of attending a face-to-face conference is the connections you make with fellow attendees, but sometimes it isn’t easy to quickly make those connections.

This year’s conference is designed to amplify your opportunities to share experiences with fellow attendees who are also passionate about solving industry challenges. Over the next four days, you will experience the conference surrounded by attendees who share your interests and face similar challenges in your cohort.

Cohorts are groups of attendees sorted into five groups based on the topic of interest chosen during registration. The ribbon on your registration badge shows your cohort:

• RED COHORT – TRANSFORMING PATIENT CARE . . . . . .8

• BLUE COHORT – OPERATIONAL EXCELLENCE . . . . . . . 11

• ORANGE COHORT – LEADING PEOPLE . . . . . . . . . . . . . . 14

• PURPLE COHORT – STRATEGIC DECISIONS . . . . . . . . . 17

• GREEN COHORT – FINANCIAL MASTERY . . . . . . . . . . . 20

Throughout the conference, there are five formal meet ups for cohorts. At each meeting, there are activities to complete as described on the following pages. There are ACMPE credits available for each of the five formal meet ups.

Make sure you exchange contact information with your new acquaintances and continue the conversations at lunch, breaks and dinner.

SCHE

DULE

OF

EVEN

TS

MORE FUN

WITH FRIENDS!

CONFERENCES ARE ALWAYS

SUNDAY, OCTOBER 248:00 am-6:00 pm Registration Open Lobby D9:00 am-12:00 pm Preconference Programs (additional fees apply) Upper Level Meeting Rooms1:00-4:00 pm Solution Center Open Halls DE 1:30-2:30 pm All Cohorts Meet Up in Solution Center Halls DEF2:30-3:00 pm Education Sessions in Solution Center Halls DE2:30-3:30 pm RED COHORT – Transforming Patient Care Synergy Clubhouse 3:15-3:35 pm Education Sessions in Solution Center Halls DE4:00-5:30 pm Main Stage Session Halls GH5:30-7:00 pm Welcome Reception in Solution Center Halls DE

MONDAY, OCTOBER 256:00 am-5:00 pm Registration Open Lobby D6:30-7:00 am Early Bird Breakfast Upper Level – Ballroom 20 Lobby 7:00-8:00 am Early Bird Concurrent Sessions: A Series Upper Level Meeting Rooms8:00-8:30 am All Cohorts Breakfast Meet Up Upper Level Meeting Rooms8:30-9:45 am Concurrent Sessions: B Series Upper Level Meeting Rooms9:45-10:15 am Coffee Break Upper Level – Ballroom 20 Lobby10:15-11:30 am Concurrent Sessions: C Series Upper Level Meeting Rooms11:30 am-3:00 pm Solution Center Open Halls DE11:30 am-12:15 pm Lunch in the Solution Center Halls DEF12:30-1:00 pm Education Session in Solution Center Halls DE1:00-2:00 pm BLUE COHORT – Operational Excellence Synergy Clubhouse, #1001:15-1:45 pm Education Sessions in Solution Center Halls DE2:00-2:30 pm Education Sessions in Solution Center Halls DE2:15-3:15 pm ORANGE COHORT – Leading People Synergy Clubhouse, #1002:45-3:00 pm Education Sessions in Solution Center Halls DE3:30-5:00 pm Main Stage Session Halls GH

TUESDAY, OCTOBER 266:00 am-7:00 pm Registration Open Lobby D6:30-7:00 am Early Bird Breakfast Upper Level – Ballroom 20 Lobby7:00-8:00 am Early Bird Concurrent Sessions: D Series Upper Level Meeting Rooms8:00-9:15 am All Cohorts Breakfast Meet Up Upper Level Meeting Rooms9:30-11:00 am Main Stage Session Halls GH11:00 am-2:00 pm Solution Center Open Halls DE11:00 am-12:00 pm Lunch in Solution Center Halls DEF11:30 am-12:30 pm PURPLE COHORT – Strategic Decisions Synergy Clubhouse, #10011:45-12:15 pm Education Sessions in Solution Center Halls DE12:30-1:00 pm Education Sessions in Solution Center Halls DE12:45-1:45 pm GREEN COHORT – Financial Mastery Synergy Clubhouse, #1001:15-1:45 pm Education Sessions in Solution Center Halls DE1:45-2:00 pm Grand Prize Cash Drawing! MGMA Booth, #5212:15-3:15 pm Concurrent Sessions: E Series Upper Level Meeting Rooms3:15-3:30 pm Coffee Break Upper Level – Ballroom 20 Lobby3:45-5:00 pm Concurrent Sessions: F Series Upper Level Meeting Rooms 6:00-10:00 pm Leadership Excellence Gala Halls GH

WEDNESDAY, OCTOBER 277:30-9:15 am Registration Open Lobby D7:30-8:00 am MGMA Business Meeting Ballroom 20A8:00-9:00 am All Cohorts Breakfast Wrap Up Upper Level Meeting Rooms9:15-10:30 am Concurrent Sessions: G Series Upper Level Meeting Rooms 10:30-10:45 am Coffee Break Upper Level – Ballroom 20 Lobby 10:45-11:45 am Concurrent Sessions: H Series Upper Level Meeting Rooms 1:00-4:00 pm Post Conference (additional fees apply) Upper Level Meeting Rooms

For individual session titles and locations, please see Conference at a Glance beginning on page 36.

RED COHORT – TRANSFORMING PATIENT CARERED COHORT – TRANSFORMING PATIENT CARE

COHORTTIPS

COHORTTIPS

EXCHANGE CONTACT INFORMATION WITH YOUR TABLEMATES

FIND A TABLE AT LUNCH TO COMPARE NOTES

FOR THE DAY.

RESERVE A TABLE FOR DINNER WITH YOUR COHORT MEMBERS

IN THE GASLAMP DISTRICT

SUNDAYCOHORT MEET UP TRANSFORMING PATIENT CAREACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:30-2:30 pmAll Cohorts Meet Up in Solution Center | Halls DEF

1. Icebreaker! Tell your table how you became involved in themedical practice industry and one piece of advice you would tellyour younger self as you entered the profession. Limit your storyto 7 minutes to give everyone a chance.

2. What were the top (3) challenges you listed in the cohortsurvey prior to conference? These will also be used in theSynergy Clubhouse.

1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

SYNERGY CLUBHOUSE IN SOLUTION CENTER TRANSFORMING PATIENT CARE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

2:30-3:30 pmNW01: Transforming Patient Care | Synergy Clubhouse

Join your cohort and solution partners to discuss top challenges and solutions in this Synergy Clubhouse dedicated to solving industry needs.

In the Synergy Clubhouse you will notice 4 tables with the top challenges as identified by your cohort. Visit each table to discuss potential solutions for these challenges with fellow attendees and partners.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

MONDAYCOHORT BREAKFAST MEET UP TRANSFORMING PATIENT CAREACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-8:30 amAll Cohorts Breakfast Meet Up | Upper-Level Meeting Rooms

Grab a bite from the breakfast bar and head into your cohort meeting room.

Topic of discussion — What makes a practice excellent, how does your practice reflect these ideals, and what thing you would change about your practice to get closer to excellence.

________________________________________________________________________________________________________________________________________________________________________________________________________________________

TUESDAYTHE BEST OF… SO FAR TRANSFORMING PATIENT CARE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-9:15 amRed Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

It is time to share the best three things you have experienced at the conference so far. Sessions, solution partners, attendees, food, and parties are all fair game.

My top three:1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

What have you missed and who should you be talking to:

________________________________________________________________________________________________________________________________________________________________________________________________________________________Transforming Patient Care cohort

is sponsored by

BLUE COHORT – OPERATIONAL EXCELLENCERED COHORT – TRANSFORMING PATIENT CARE

WEDNESDAYTHE END AND BEGINNING TRANSFORMING PATIENT CARE

8:00-9:00 amRed Cohort Breakfast Wrap Up | Upper-Level Meeting Rooms

Write down three things you plan to change when you get back to the office?1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

Talk to your cohort members about how they have implemented solutions in their practices. What were the keys to success? What were the main obstacles?

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS

SEND AN APPOINTMENT TO YOURSELF FOR ONE MONTH FROM TODAY TO CHECK YOUR

PROGRESS ON MEETING THESE GOALS.

SUNDAYCOHORT MEET UP OPERATIONAL EXCELLENCEACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:30-2:30 pmAll Cohorts Meet Up | Halls DEF

1. Icebreaker! Tell your table how you became involved in themedical practice industry and one piece of advice you would tellyour younger self as you entered the profession. Limit your storyto 7 minutes to give everyone a chance.

2. What were the top (3) challenges you listed in the cohortsurvey prior to conference? These will also be used in theSynergy Clubhouse.

1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

COHORTTIPS

EXCHANGE CONTACT INFORMATION WITH YOUR TABLEMATES

DOODLE AWAY … DOODLE AWAY …

BLUE COHORT – OPERATIONAL EXCELLENCE BLUE COHORT – OPERATIONAL EXCELLENCE

FIND A TABLE AT LUNCH TO COMPARE NOTES

FOR THE DAY.

MONDAYCOHORT BREAKFAST MEET UP OPERATIONAL EXCELLENCEACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-8:30 amBlue Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

Grab a bite from the breakfast bar and head into your cohort meeting room.

Topic of discussion — What makes a practice excellent, how does your practice reflect these ideals, and what thing you would change about your practice to get closer to excellence.

________________________________________________________________________________________________________________________________________________________________________________________________________________________

SYNERGY CLUBHOUSE IN SOLUTION CENTER OPERATIONAL EXCELLENCE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:00-2:00 pmNW02: Operational Excellence | Synergy Clubhouse

Join your cohort and solution partners to discuss top challenges and solutions in this Synergy Clubhouse dedicated to solving industry needs.

In the Synergy Clubhouse you will notice 4 tables with the top challenges as identified by your cohort. Visit each table to discuss potential solutions for these challenges with fellow attendees and partners.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

TUESDAYTHE BEST OF… SO FAR OPERATIONAL EXCELLENCE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:15-9:00 amBlue Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

It is time to share the best three things you have experienced at the conference so far. Sessions, solution partners, attendees, food, and parties are all fair game.

My top three:1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

What have you missed and who should you be talking to:

________________________________________________________________________________________________________________________________________________________________________________________________________________________

WEDNESDAYTHE END AND BEGINNING OPERATIONAL EXCELLENCE

8:00-9:00 amBlue Cohort Breakfast Wrap Up | Upper-Level Meeting Rooms

Write down three things you plan to change when you get back to the office?1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

Talk to your cohort members about how they have implemented solutions in their practices. What were the keys to success? What were the main obstacles?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

SEND AN APPOINTMENT TO YOURSELF FOR ONE MONTH FROM TODAY TO CHECK YOUR

PROGRESS ON MEETING THESE GOALS.

COHORTTIPS

COHORTTIPS

RESERVE A TABLE FOR DINNER WITH YOUR COHORT MEMBERS

IN THE GASLAMP DISTRICT

Operational Excellence cohort Clubhouse is sponsored by

ORANGE COHORT – LEADING PEOPLE ORANGE COHORT – LEADING PEOPLE

SUNDAYCOHORT MEET UP LEADING PEOPLEACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:30-2:30 pmAll Cohorts Meet Up | Halls DEF

1. Icebreaker! Tell your table how you became involved in themedical practice industry and one piece of advice you would tellyour younger self as you entered the profession. Limit your storyto 7 minutes to give everyone a chance.

2. What were the top (3) challenges you listed in the cohortsurvey prior to conference? These will also be used in theSynergy Clubhouse.

1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

MONDAYCOHORT BREAKFAST MEET UP LEADING PEOPLE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-8:30 amOrange Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

Grab a bite from the breakfast bar and head into your cohort meeting room.

Topic of discussion — What makes a practice excellent, how does your practice reflect these ideals, and what thing you would change about your practice to get closer to excellence.

________________________________________________________________________________________________________________________________________________________________________________________________________________________

MONDAYSYNERGY CLUBHOUSE IN SOLUTION CENTER LEADING PEOPLE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

2:15-3:15 pmNW03: Leading People | Synergy Clubhouse

Join your cohort and solution partners to discuss top challenges and solutions in this Synergy Clubhouse dedicated to solving industry needs.

In the Synergy Clubhouse you will notice 4 tables with the top challenges as identified by your cohort. Visit each table to discuss potential solutions for these challenges with fellow attendees and partners.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS

COHORTTIPS

EXCHANGE CONTACT INFORMATION WITH YOUR TABLEMATES

FIND A TABLE AT LUNCH TO COMPARE NOTES

FOR THE DAY.

RESERVE A TABLE FOR DINNER WITH YOUR COHORT MEMBERS

IN THE GASLAMP DISTRICT

DOODLE AWAY …

PURPLE COHORT – STRATEGIC DECISIONSORANGE COHORT – LEADING PEOPLE

TUESDAYTHE BEST OF… SO FAR LEADING PEOPLE ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:15-9:00 amOrange Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

It is time to share the best three things you have experienced at the conference so far. Sessions, solution partners, attendees, food, and parties are all fair game.

My top three:1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

What have you missed and who should you be talking to:

________________________________________________________________________________________________________________________________________________________________________________________________________________________

WEDNESDAYTHE END AND BEGINNING LEADING PEOPLE

8:00-9:00 amOrange Cohort Breakfast Wrap Up | Upper-Level Meeting Rooms

Write down three things you plan to change when you get back to the office?1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

Talk to your cohort members about how they have implemented solutions in their practices. What were the keys to success? What were the main obstacles?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS

SEND AN APPOINTMENT TO YOURSELF FOR ONE MONTH FROM TODAY TO CHECK YOUR

PROGRESS ON MEETING THESE GOALS.

SUNDAYCOHORT MEET UP STRATEGIC DECISIONS ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:30-2:30 pmAll Cohorts Meet Up | Halls DEF

1. Icebreaker! Tell your table how you became involved in themedical practice industry and one piece of advice you would tellyour younger self as you entered the profession. Limit your storyto 7 minutes to give everyone a chance.

2. What were the top (3) challenges you listed in the cohortsurvey prior to conference? These will also be used in theSynergy Clubhouse.

1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

MONDAYCOHORT BREAKFAST MEET UP STRATEGIC DECISIONS ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-8:30 amPurple Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

Grab a bite from the breakfast bar and head into your cohort meeting room.

Topic of discussion — What makes a practice excellent, how does your practice reflect these ideals, and what thing you would change about your practice to get closer to excellence.

________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS

EXCHANGE CONTACT INFORMATION WITH YOUR TABLEMATES

PURPLE COHORT – STRATEGIC DECISIONS PURPLE COHORT – STRATEGIC DECISIONS

TUESDAYSYNERGY CLUBHOUSE IN SOLUTION CENTER STRATEGIC DECISION ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

11:30-12:30 pmNW04: Strategic Decision | Synergy Clubhouse

Join your cohort and solution partners to discuss top challenges and solutions in this Synergy Clubhouse dedicated to solving industry needs.

In the Synergy Clubhouse you will notice 4 tables with the top challenges as identified by your cohort. Visit each table to discuss potential solutions for these challenges with fellow attendees and partners.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

WEDNESDAYTHE END AND BEGINNING STRATEGIC DECISION

8:00-9:00 amPurple Cohort Breakfast Wrap Up | Upper-Level Meeting Rooms

Write down three things you plan to change when you get back to the office?1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

Talk to your cohort members about how they have implemented solutions in their practices. What were the keys to success? What were the main obstacles?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS

RESERVE A TABLE FOR DINNER WITH YOUR COHORT MEMBERS

IN THE GASLAMP DISTRICT

TUESDAYTHE BEST OF… SO FAR STRATEGIC DECISIONACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:15-9:00 amPurple Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

It is time to share the best three things you have experienced at the conference so far. Sessions, solution partners, attendees, food, and parties are all fair game.

My top three:1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

What have you missed and who should you be talking to:

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

DOODLE AWAY …

COHORTTIPS

SEND AN APPOINTMENT TO YOURSELF FOR ONE MONTH FROM TODAY TO CHECK YOUR

PROGRESS ON MEETING THESE GOALS.

GREEN COHORT – FINANCIAL MASTERY GREEN COHORT – FINANCIAL MASTERY

SUNDAYCOHORT MEET UP FINANCIAL MASTERY ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

1:30-2:30 pmAll Cohorts Meet Up | Halls DEF

1. Icebreaker! Tell your table how you became involved in themedical practice industry and one piece of advice you would tellyour younger self as you entered the profession. Limit your storyto 7 minutes to give everyone a chance.

2. What were the top (3) challenges you listed in the cohortsurvey prior to conference? These will also be used in theSynergy Clubhouse.

1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

MONDAYCOHORT BREAKFAST MEET UP FINANCIAL MASTERY ACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:00-8:30 amGreen Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

Grab a bite from the breakfast bar and head into your cohort meeting room.

Topic of discussion — What makes a practice excellent, how does your practice reflect these ideals, and what thing you would change about your practice to get closer to excellence.

________________________________________________________________________________________________________________________________________________________________________________________________________________________

COHORTTIPS COHORT

TIPS

EXCHANGE CONTACT INFORMATION WITH YOUR TABLEMATES

TUESDAYTHE BEST OF… SO FAR FINANCIAL MASTERYACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

8:15-9:00 amGreen Cohort Breakfast Meet Up | Upper-Level Meeting Rooms

It is time to share the best three things you have experienced at the conference so far. Sessions, solution partners, attendees, food, and parties are all fair game.

My top three:1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

What have you missed and who should you be talking to:

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

RESERVE A TABLE FOR DINNER WITH YOUR COHORT MEMBERS

IN THE GASLAMP DISTRICT

DOODLE AWAY …

GREEN COHORT – FINANCIAL MASTERY

SEND AN APPOINTMENT TO YOURSELF FOR ONE MONTH FROM TODAY TO CHECK YOUR

PROGRESS ON MEETING THESE GOALS.

COHORTTIPS

Financial Mastery cohort Clubhouse is sponsored by

TUESDAYSYNERGY CLUBHOUSE IN SOLUTION CENTER FINANCIAL MASTERYACMPE: .5 | AAPC: .5 | ACHE: .5 | CME: .5 | CPE: .2 | CEU: .5

12:45-1:45 pmNW04: FINANCIAL MASTERY | Synergy Clubhouse

Join your cohort and solution partners to discuss top challenges and solutions in this Synergy Clubhouse-a VIP lounge dedicated to solving industry needs.

In the Synergy Clubhouse you will notice 4 tables with the top challenges as identified by your cohort. Visit each table to discuss potential solutions for these challenges with fellow attendees and partners.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

WEDNESDAYTHE END AND BEGINNING FINANCIAL MASTERY

8:00-9:00 amGreen Cohort Breakfast Wrap Up | Upper-Level Meeting Rooms

Write down three things you plan to change when you get back to the office?1. ___________________________________________________2. ___________________________________________________3. ___________________________________________________

Talk to your cohort members about how they have implemented solutions in their practices. What were the keys to success? What were the main obstacles?

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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