webdox - community building through marketing

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© Mathias Noschis alphapanda.com Webdox Community building through marketing 7th May 2014

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Knowing your audience is key to any promotional campaign. This happens through two steps: identification and research.

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Page 1: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Webdox Community building through marketing 7th May 2014

Page 2: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Who am I?

Page 3: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Schedule for today

• Film marketing & social media • Identifying the audience(s) • Understanding the participatory audience • Researching the audience

Page 4: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com© Mathias Noschis alphapanda.com

Film marketing & social media

Page 5: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Audience

Pre-production Production Festivals Release

Traditional Film Marketing

Page 6: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

FansAudience

Pre-production Production Festivals Release

Film marketing in the age of social media

Page 7: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

FansAudience

Pre-production Production Festivals Release

ViralGuerilla

SocialMedia

PublicRelations

CreativePartnerships

Film marketing in the age of social media

Advertising

Page 8: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Pre-production Production Festivals Release

FansAudience

ViralGuerilla

SocialMedia

PublicRelations

CreativePartnerships

Film marketing in the age of social media

Advertising

Page 9: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Building a community

1. Research

2. Choice of network

3. Promotional activities

4. Community management

5. Monitoring

Page 10: Webdox - Community Building through Marketing

26/09/2013 © Mathias Noschis alphapanda.com

Identifying the audience(s)

Page 11: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Target Audience

Primary target

Secondarytarget Secondary

target

Secondarytargets

Page 12: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Tant qu’il pleut en Amérique (2013)

Primary target: • 35+, M/F 50%/50%, urban !

Secondary targets: • Schools • African communities • Rastafaris • Travel and Africa lovers • Expats in Switzerland

Page 13: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Evolution of the target audience

What is the experience you are offering the audience(s) at each stage of the lifecycle of your doc?

Page 14: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards (2014)

British documentary about a Moroccan mother fighting in court for her illegitimate child to be recognised. !

3 different experiences at 3 different stages: • Film • Crowd-funding campaign • Social media campaign

Page 15: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards - FilmPrimary target: • Female 35+ !

Secondary targets: • Male 35+ • Mothers • Feminist groups / women's groups • International development

professionals • Women's rights activists • Human rights activists

!

!• Chidren's rights activists • Muslim groups • Arab diaspora, lovers of Morocco • Law students, people interested in

the justice system • Western expats in Morocco/other

Arab countries

Page 16: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards - Film

Female35+

Male 35+

Feminists &Women’s rights

Human &kids’ rights

Muslims& Arab World

Law

Page 17: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards - Crowd-funding

Parents35+

Feminists &Women’s rights

Human &kids’ rights

Muslims& Arab World

Law

Personalcontacts

Page 18: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards - Social media

Feminists &Women’s rights

Human &kids’ rights

Muslims& Arab World

Law

Personalcontacts

Page 19: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén

The participatory audience

Page 20: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén

The impact of participatory experience on the audience• Research conducted for the Stockholm

Academy of Dramatic Arts (SADA) • Exploring the impact of participatory experience • Based on interviews with former participants of

LARPs and ARGs • Development of measurement tools

Page 21: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén7/6/2013 © Mathias Noschis & Josephine Rydberg Lidén

Impact

In participatory experiences, the impact happens primarily on an interpersonal level

Page 22: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén7/6/2013 © Mathias Noschis & Josephine Rydberg Lidén

Resistance

Participants feel an inherent resistance before taking part in a participatory experience and before openly communicating about it

Page 23: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén7/6/2013 © Mathias Noschis & Josephine Rydberg Lidén

Initiation

The motivation, the behaviour and the impact are different for first-timers compared to experienced participants

Page 24: Webdox - Community Building through Marketing

© Mathias Noschis & Josephine Rydberg Lidén7/6/2013 © Mathias Noschis & Josephine Rydberg Lidén

Exit

The emotional and psychological impact peaks right after the experience and fades after a few weeks

Page 25: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Smart tools to research your audience

Page 26: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Exploring the field through Facebook ads• Planning a fake Facebook ad campaign allows

to compare target groups and to identify trends • A powerful tool to challenge preconceptions

Page 27: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Bastards (2014)How many women aged 35+ in the UK and interested in…

13,200

106,000

500,000

86,000 64,000

0

100,000

200,000

300,000

400,000

500,000

600,000

… children's rights

… feminism … women's rights

… human rights

… Amnesty International

Page 28: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Youth sports projectHow many Flemish-speaking Belgian males, aged 13-22 are interested in…

260,000

98,000 114,000

0

50,000

100,000

150,000

200,000

250,000

300,000

… video games … cycling … basketball

Page 29: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

4 rules for effective research• Allow enough time (minimum 2 whole days) • Identify your territories • Use keywords in search engines • Create a database of contacts and pages Be ready to be surprised!

Page 30: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

I am Femen (2014)Documentary about one of the members of the Ukrainian feminist group Femen !

Strategy: • Keywords: feminism, Femen, Pussy Riots, Ukraine • Territories: Switzerland, France, Ukraine, Russia, English speaking

world • Database variables: Language (EN/FR/RU), Category (Film/Political/

Feminist), Type (Site/Blog/Community) !

Results: • Knowledge, Database, Ideas

Page 31: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Building a community

1. Research

2. Choice of network

3. Promotional activities

4. Community management

5. Monitoring

Page 32: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com

Q&A

Mathias Noschis [email protected] @FilmMktg

Page 33: Webdox - Community Building through Marketing

© Mathias Noschis alphapanda.com© Mathias Noschis alphapanda.com

The Small Print

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