Exam review generatorQuestion and answer options for centres

Your departments

Question 11-16 11-19 FE collegeExam review name: Free text box Free text box Free text boxDate or year: Select date Select date Select dateAdd department name: Free text box Free text box Free text box

1. Statistics

Question 11-16 11-19 FE collegePlease confirm your centre’s preferred terminology:

Department School Faculty

Department Faculty

Department Faculty

I want to review these qualifications: (select tab)

All qualifications GCSE GCE Functional skills Diploma

All qualifications GCSE GCE Functional skills Diploma

All qualifications GCSE GCE Functional skills Diploma

Total candidate entries – enter the total number of candidates entered for exams and assessments, by department:

Number boxes Number boxes Number boxes

Total component/module/unit entries – enter the total number of component/module/unit entries, (total = number of candidates on the course x number of modules/units in the review period

Number boxes Number boxes Number boxes

© QCA 2010

Question 11-16 11-19 FE college+ number of resits): Entry fees charged – enter the total amount charged in entry fees, by department OR enter the total amount charged in fees for all entries:

Number boxes Number boxes Number boxes

Late entries – enter the total number of late entries, by department OR enter the total number of late entries:

Number boxes Number boxes Number boxes

What caused this level of late entries?

Teaching staff not providing the required information

Administration problems and errors

Pupil transfer Change of tier Pupils changing their minds Resits Late coursework Problems relaying information Senior leadership team's

decision to delay Late decisions on a pupil’s

ability

Teaching staff not providing the required information

Administration problems and errors

Pupil transfer Change of tier Pupils changing their minds Resits Late coursework Problems relaying information Senior leadership team's

decision to delay Late decisions on a pupil’s

ability Other (please specify)

Teaching staff not providing the required information

Administration problems and errors

Pupil transfer Change of tier Pupils changing their minds Resits Late coursework Problems relaying information Senior leadership team's

decision to delay Late decisions on a pupil’s

ability

Late entry fees charged – enter the total amount charged in late entry fees, by department OR enter the total amount charged in late entry fees:

Number boxes Number boxes Number boxes

Unexpected entries – enter the total number of unexpected

Number boxes Number boxes Number boxes

© QCA 2010

Question 11-16 11-19 FE collegeentries, by department OR enter the total number of unexpected entries:Why were these entries unexpected?

Internal administrative problems or errors

Pupil transfer Lack of senior leadership team

support for exams office deadlines

Other (please specify)

Internal administrative problems or errors

Pupil transfer Lack of senior leadership team

support for exams office deadlines

Other (please specify)

Internal administrative problems or errors

Pupil transfer Lack of senior leadership team

support for exams office deadlines

Other (please specify)Unexpected entry fees charged – enter the total amount charged in entry fees for unexpected entries, by department OR enter the total amount charged in entry fees for unexpected entries:

Number boxes Number boxes Number boxes

Access arrangements – enter the total number of access arrangements by type (total = number of candidates requiring the access arrangement X number of subjects they needed the access arrangement in):

Extra time Readers Scribes Practical assistant Word processor Transcripts Prompters Sign language interpreters Modified papers Alternative accommodation Bilingual translation Controlled

assessment/coursework extension

Early opening of papers Vision aids, amplification

Extra time Readers Scribes Practical assistant Word processor Transcripts Prompters Sign language interpreters Modified papers Alternative accommodation Bilingual translation Controlled

assessment/coursework extension

Early opening of papers Vision aids, amplification

Extra time Readers Scribes Practical assistant Word processor Transcripts Prompters Sign language interpreters Modified papers Alternative accommodation Bilingual translation Controlled

assessment/coursework extension

Early opening of papers Vision aids, amplification

© QCA 2010

Question 11-16 11-19 FE collegeequipment

Live speakers Other

equipment Live speakers Other

equipment Live speakers Other

Special consideration – enter the total number of special consideration cases:

Number boxes Number boxes Number boxes

Enquiries about results (EARs) – enter the total number of EARs, by department, including: clerical check of the addition

of marks re-mark of a script re-moderation of a centre-

assessed piece of work.examining procedures that were used at arriving at the awarded mark:

Number boxes Number boxes Number boxes

Appeals – enter the total number of appeals :

Number boxes Number boxes Number boxes

Incidents of malpractice – enter the total number of incidents of malpractice by centre staff:

Breach of security Deception Improper assistance to

candidates Maladministration

Breach of security Deception Improper assistance to

candidates Maladministration

Breach of security Deception Improper assistance to

candidates Maladministration

Enter the total number of incidents of malpractice by candidates:

Unauthorised material in an exam room (including mobile phones)

Plagiarism Copying from other candidates

or allowing work to be copied Obtaining, receiving or

passing on information

Unauthorised material in an exam room (including mobile phones)

Plagiarism Copying from other candidates

or allowing work to be copied Obtaining, receiving or

passing on information

Unauthorised material in an exam room (including mobile phones)

Plagiarism Copying from other candidates

or allowing work to be copied Obtaining, receiving or

passing on information

© QCA 2010

Question 11-16 11-19 FE college Collusion Disruptive behaviour

(including offensive language) Inappropriate, offensive or

obscene material in an exam answer

Failure to follow instructions or advice of an invigilator, supervisor or the awarding body

Failure to follow awarding body supervision requirements

Altering results documents, including certificates

Destruction of work Impersonation, ie pretending

to be someone else Theft Misusing material Allowing others to assist/

assisting others in the production of coursework/ controlled assessments

False declaration of authority in relation to authorship of coursework/controlled assessments

Behaviour undermining the integrity of an exam

Collusion Disruptive behaviour

(including offensive language) Inappropriate, offensive or

obscene material in an exam answer

Failure to follow instructions or advice of an invigilator, supervisor or the awarding body

Failure to follow awarding body supervision requirements

Altering results documents, including certificates

Destruction of work Impersonation, ie pretending

to be someone else Theft Misusing material Allowing others to assist/

assisting others in the production of coursework / controlled assessments

False declaration of authority in relation to authorship of coursework/controlled assessments

Behaviour undermining the integrity of an exam

Collusion Disruptive behaviour

(including offensive language) Inappropriate, offensive or

obscene material in an exam answer

Failure to follow instructions or advice of an invigilator, supervisor or the awarding body

Failure to follow awarding body supervision requirements

Altering results documents, including certificates

Destruction of work Impersonation, i.e. pretending

to be someone else Theft Misusing material Allowing others to assist/

assisting others in the production of coursework / controlled assessments

False declaration of authority in relation to authorship of coursework/controlled assessments

Behaviour undermining the integrity of an exam

Private candidates. Note: A private or external candidate is one who pursues a course of

Yes No

Yes No

Yes No

© QCA 2010

Question 11-16 11-19 FE collegestudy independently, but makes an entry and takes an exam at an approved centre.

Does your centre allow private candidates?Private candidates – If yes, how many?

Number box Number box Number box

2. Exam staff developmentStaff numbers

Question 11-16 11-19 FE collegeEnter the total number of non-teaching staff involved by department/function for the current academic year OR enter the total number of non-teaching staff involved in the exam cycle:

Exams office Centre administration Learning support Invigilators

ORNumber box

Exams office Centre administration Learning support Invigilators

ORNumber box

Exams office Centre administration Learning support Invigilators

ORNumber box

Exams office staff training

How many staff days were spent on exams office training during the year?

Number box Number box Number box

Who were the training providers? QCDA Awarding body Local authority Examination Officers'

Association Other (please specify)

QCDA Awarding body Local authority Examination Officers'

Association Other (please specify)

QCDA Awarding body Learning and Skills Council Examination Officers'

Association Centre Other (please specify)

© QCA 2010

Qualifications

What qualifications have you obtained or are you working towards?

BTEC Level 2: Administering Exams (or similar)

BTEC Level 3: Administering Exams (or similar)

BTEC Level 4: Managing Exams (or similar)

Other (please specify)

BTEC Level 2: Administering Exams (or similar)

BTEC Level 3: Administering Exams (or similar)

BTEC Level 4: Managing Exams (or similar)

Other (please specify)

BTEC Level 2: Administering Exams (or similar)

BTEC Level 3: Administering Exams (or similar)

BTEC Level 4: Managing Exams (or similar)

Other (please specify)

3. Internal communicationsEmail

Question 11-16 11-19 FE collegeDoes everyone you deal with have access to email at the centre?

Yes No

Yes No

Yes No

Do external invigilators have access to email at home?

Yes No Some

Yes No Some

Yes No Some

Give an effectiveness rating for the use of email in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Intranet

Question 11-16 11-19 FE collegeDoes everyone you deal with have access to the centre’s intranet?

Yes No

Yes No

Yes No

Give an effectiveness rating for the use of the intranet in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

© QCA 2010

Voicemail

Question 11-16 11-19 FE collegeDoes everyone you deal with have access to voicemail?

Yes No

Yes No

Yes No

Give an effectiveness rating for the use of voicemail in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Other communication channels

Question 11-16 11-19 FE collegeGive an effectiveness rating for the use of internal mail in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Give an effectiveness rating for the use of personal contact in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Senior leadership team liaison

Question 11-16 11-19 FE collegeGive an effectiveness rating for access to the senior leadership team through a designated line manager in your centre

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

© QCA 2010

4. External communicationsSupport

Question 11-16 11-19 FE collegeGive an effectiveness rating for each of the following organisations in terms of their support and role as a knowledge base Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

QCDA Examination Officers'

Association Awarding bodies Other exams officers Local authority Management information

service (MIS) provider MIS support group

QCDA Examination Officers'

Association Awarding bodies Other exams officers Local authority Management information

service (MIS) provider MIS support group

QCDA Examination Officers'

Association Awarding bodies Other exams officers Learning and Skills Council Management information

service (MIS) provider MIS support group

Exam material delivery

Question 11-16 11-19 FE collegeWere arrangements for the secure receipt and storage of exam papers, exam scripts and other confidential exam material effective?

Yes No

Yes No

Yes No

If no, what improvements need to be made?

Free text box Free text box Free text box

Secure package collection

Question 11-16 11-19 FE collegeDid the secure package collection service work effectively and in line with set procedures?

Yes No Mostly

Yes No Mostly

Yes No Mostly

If it did not, or mostly did not, what improvements need to be made?

Free text box Free text box Free text box

5. Information technology

© QCA 2010

Hardware

Question 11-16 11-19 FE collegeGive an effectiveness rating for the hardware available to the exams office Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

PCs Printer Scanner Fax Optical mark reader (OMR)

PCs Printer Scanner Fax Optical mark reader (OMR)

PCs Printer Scanner Fax Optical mark reader (OMR)

What additional or upgraded hardware is needed?

Free text box Free text box Free text box

Software

Question 11-16 11-19 FE collegeGive an effectiveness rating for the software available to the exams officeSelect from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Microsoft Office Internet Email MIS Electronic data interchange

(EDI) Anti-virus software Other

Microsoft Office Internet Email MIS Electronic data interchange

(EDI) Anti-virus software Other

Microsoft Office Internet Email MIS Electronic data interchange

(EDI) Anti-virus software Other

What additional software or upgrades are needed?

Free text box Free text box Free text box

Support

Question 11-16 11-19 FE collegeWas IT support available for all incidences of system failures and network downtime?

Yes No

Yes No

Yes No

© QCA 2010

6. Exam regulations

Question 11-16 11-19 FE collegeWere exam regulations adhered to?

Yes No

Yes No

Yes No

If not, in what areas and why? Free text box Free text box Free text box

7. Annual schedule

Question 11-16 11-19 FE collegeDid the annual schedule, or calendar of key dates, work effectively?

Yes No

Yes No

Yes No

If not, what improvements need to be made?

Free text box Free text box Free text box

Were all key dates identified and adhered to?

Yes No

Yes No

Yes No

If not, what improvements need to be made?

Free text box Free text box Free text box

8. Risk assessment

Question 11-16 11-19 FE collegeDid the exams office contingency plan identify all key risk areas?

Yes No No contingency plan in place

Yes No No contingency plan in place

Yes No No contingency plan in place

If not, what was unexpected? Free text box Free text box Free text box

© QCA 2010

9. Resource requirementsStaff overtime

Question 11-16 11-19 FE collegeWere staff required to work overtime to meet exams office obligations?

Yes No

Yes No

Yes No

If yes, what was the total number of overtime hours worked?

Number box Number box Number box

Overtime was spent on: Entries/late entries processing Exam room preparation EDI transfer Script packaging Other (please specify)

Entries/late entries processing Exam room preparation EDI transfer Script packaging Other (please specify)

Entries/late entries processing Exam room preparation EDI transfer Script packaging Other (please specify)

Invigilators

Question 11-16 11-19 FE collegeHow many invigilators were recruited?

Number box Number box Number box

Was the number of external invigilators recruited sufficient?

Yes No

Yes No

Yes No

If no, how were the gaps filled? Free text box Free text box Free text boxWhat was the total amount spent on invigilators?

Number box Number box Number box

Rate the quality of invigilator staff Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Select from drop down menu(Poor, Weak, Satisfactory, Good, Excellent)

Training and managing invigilators throughout the exams process is the responsibility of:

Head of department Head of subject Senior leadership team Exams officer

Head of department Head of subject Senior leadership team Exams officer

Head of department Head of subject Senior leadership team Exams officer

© QCA 2010

Exam rooms management

Question 11-16 11-19 FE collegeWas the arrangement of exam rooms successful?

Yes No

Yes No

Yes No

If not, why not? Free text box Free text box Free text box

10. Problems

Question 11-16 11-19 FE collegeBelow is a list of problems that occurred during the exams season, including cause,resolutions and future approach to mitigating these problems.(Give brief details)

Free text boxes covering:o Problemo Causeo Resolutiono Future approach

Free text boxes covering:o Problemo Causeo Resolutiono Future approach

Free text boxes covering:o Problemo Causeo Resolutiono Future approach

11. Executive summary

Question 11-16 11-19 FE collegeThis is an area where you can add a summary of your exam cycle experience:(A sample summary is provided. This can be adapted)

Free text box Free text box Free text box

© QCA 2010