BRING YOUR BOSS TO LUNCH!

The Great Plains Chapter-SHRM invites you and your boss to lunch at no expense to you on September 10th, 11:30, Building 600, Room 655, Great Plains Technology Center. Our thanks

to the lunch provider, Express Employment Professionals.

Demonstrate the value of your Chapter membership to your organization. The program topic is one in which every senior level executive and SPHR will be interested and has been approved for 1 Business/Strategic CEU from HRCI.

EXECUTIVE COACHING – WHAT’S ALL THE FUSS ABOUT?

According to Forbes Magazine, for every $1 companies spent on executive coaching, they reported a $6 return in sales, productivity, cost savings and/or profits.

In a study by Price Waterhouse Coopers, International Coach Federation and the Association Resource Center:

28% of executive coaching subjects had learned enough to boost quantifiable job performance between $500,000 and $1 million in sales, productivity, cost savings and/or profits

77% had better relationships with direct reports 71% had better relationships with bosses 63% had better relationships with peers 37% had better relationships with clients 61% had a marked increase in job satisfaction 44% had a higher degree of organizational commitment

(they were less likely to quit than before they were coached)

93% enthusiastically recommended coaching to their fellow executives

Donna Miller, MBA, SPHR is a former Fortune 500 corporate HR executive and executive coach who will share her insights on this highly valuable tool for leadership development. The Learning Objectives for the presentation are:

1. Learn about the top reasons companies and individuals engage a coach – their impact to the corporate bottom line.

2. Hear about the costs and business ROIs of coaching3. Discover the most important aspects of the coaching relationship4. Understand the typical coaching process and the role that Human Resources plays5. Identify good candidates for executive coaching6. Determine the most important factors to be considered in the design and implementation of corporate

executive coaching programs

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (HR (Business)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Donna Miller

Donna Miller is an award-winning executive coach and consultant with Executive Resource Center, LLC. She has had over 30 years of business experience in the computer, telecommunications, cable, consulting and oil and gas industries. Much of her career has been spent at the executive level working with, and for, such leading companies as AT&T, Avaya, Chesapeake Energy, Cox Communications, Kimberly Clark Corporation, and Sun Microsystems.

Coaching Philosophy

Donna believes the role of a coach is to partner with client executives to capitalize on their strengths, elevate their thinking, expand their capacity and challenge the paradigms and mental models that may be getting in their way. Donna presents her clients with objective views of where and who they are and enables them to create and implement plans to take them where they need – and want – to be. By changing their thinking patterns, clients often find that they more effectively lead, build relationships, think strategically and communicate with others. Donna is an excellent listener and enthusiastic partner who listens for understanding, asks powerful questions, provides meaningful feedback and helps her clients to reframe their own thinking and behavioral patterns to achieve outstanding results.

Career History

The theme of Donna's career has been around initiating, driving and managing organizational transformations. Donna has led teams of up to 50 people and implemented programs that have impacted thousands. Representative achievements include leading the development of a playbook for consolidating 250 call centers to less than 30 nationwide, orchestrating a 4,000-employee reduction in force, leading a project team that delivered management self-service technology well before it was commonplace and having her employer selected as one of the Best Places to Work in the state while she was the VP of Human Resources. In addition, Donna's work experience in fast-changing industries allows her to help clients excel in volatile, uncertain, complex and ambiguous environments that require a high degree of flexibility and innovation.

Customer Feedback

"Donna is extremely and genuinely motivated to develop others - and is highly effective." "I believe she measures her success by the success of those she works with." "Donna has the ability to see the 'big picture' - as it is today and where it could be tomorrow." "Donna has a passion for developing people and helping them meet their goals." "She asks great questions and is a strong facilitator of discussions." "Quick, smart, energetic, passionate. Giving. Brings out the best in people." "Donna consistently displays high integrity in every relationship." "She is honest, open and believes in developing others to their full potential." "Donna is adept at understanding an individual's development needs." "Excellent communicator. Supportive coach yet willing to identify areas for professional and

personal growth." "Energetic with contagious enthusiasm."

Coaching Style

Donna combines her broad and deep real-world business experience with the best coaching tools and methods available. She is action-oriented and shares her clients’ sense of urgency to deliver results. Donna is skilled at working with high-potential leaders who are at the top of their game and must be rapidly groomed for higher level positions as well as those who are technically skilled or strategically important but who need to be more effective with their bosses, peers or teams.

Representative Coaching Successes

A high level leader was technically competent but getting in his own way. As a former military leader, he had a command-and-control leadership style. Donna got him to see how his style affected others. His team’s productivity improved and he has since been promoted twice. He recently thanked Donna for enhancing his career and his life. As a coach, it doesn’t get any better than that.

A fast-rising senior executive with a Fortune 500 company was a brilliant and highly capable leader but still relatively young. She utilized Donna as a confidante to discuss and resolve her issues and concerns and prepare herself for an officer position.

Qualifications

Donna has her MBA in Organizational Development from the University of Colorado at Denver and a BA in Business Administration and Psychology from Baylor University. She has also earned the SPHR designation from HRCI and is a Certified Coach. She is certified on the Birkman and Zenger Folkman Extraordinary Leader 360 and has just become certified on the CDR Assessment Suite.

Donna has a passion for making a difference and driving positive change. She is on the Board of the YWCA, co-founded the Women in Leadership Conference at OCU and acts as a Women President's Organization Chapter Chair in Oklahoma City. She is often asked to speak to groups of all kinds on the topics of leading and managing change, up-leveling the Hunan Resources function, developing leaders and creating highly ethical working environments.