· web viewelaine harris created date 09/17/2020 05:47:00 last modified by ranbir singh company...
TRANSCRIPT
Barca-Leeds is seeking to appoint:
Outreach Worker – Stronger Families Programme Ref CPY070
Salary: £21,000 pro-rata
Part time (hours per week negotiable)
An exciting opportunity has arisen to join the Stronger Families team as an Outreach Worker based at the referral Hub in Leeds. The role will involve making initial contact with individuals waiting for support from Stronger Families, provide face-to-face triage, link in and refer to support services whilst waiting for Key Worker support and support promotion activity.
The programme is part of Building Better Opportunities, funded by The National Lottery Community Fund and the European Social Fund. The programme is delivered in Bradford and Leeds to support families to overcome the barriers preventing access to education, training, employment and skills building.
We’re looking for an Outreach Worker who has an understanding of the needs of vulnerable families and is able to build trust and build positive relationships. A great team player with lots of energy, you’ll also need good communication skills, a flexible approach, and positive attitude. With empathy, understanding and patience, we’ll not only expect you to love talking to people – but be passionate about helping them too.
You’ll be able to build positive working relationships with those in other organisations and be a positive advocate for and promote the Stronger Families programme.
Closing date: 13 October 2020 Interviews: 19 October 2020
The post is fixed term until 30 September 2021.
For an application pack:
Please visit our website www.barca-leeds.org or e-mail [email protected]
Informal enquiries regarding this post may be made to: [email protected]
Completed applications to be returned to [email protected]
Previous Applicants need not apply
This post is exempt from the Rehabilitation of Offenders Act 1974 and an Enhanced Disclosure and Barring Check will be undertaken on the successful candidate before appointment is confirmed. Barca-Leeds is committed to safeguarding and promoting the welfare of children and vulnerable adults.
V3 30 September 2019
JOB DESCRIPTION & PERSON SPECIFICATION
JOB TITLE Stronger Families Outreach WorkerLOCATION Citywide, LeedsRESPONSIBLE TO Hub ManagerTEAM Stronger Families ProgrammeSALARY £21,000 pro-rataCONTRACT hours per week negotiable, end date 30 September 2021
JOB PURPOSE
The post holder will work as part of the Stronger Families Hub team to engage with participants waiting for support with a view to increasing the number of participants who start the programme or to sign-post them to other services. The role will also involve engaging with referrers, supporting Key Workers to make initial contact with participants, linking in with Stronger Families specialist staff and supporting promotion activity.
The Stronger Families programme is part of Building Better Opportunities, funded by The National Lottery Community Fund and the European Social Fund. The programme is delivered in Bradford and Leeds, in partnership with Leeds City Council and third sector delivery partners, to support families to overcome the barriers preventing access to education, training, employment and skills building.
WORKING RELATIONSHIPS
The post holder is responsible to the Hub Manager for overall individual performance and day to day dutiesThe post holder will work within the Hub team and the wider Stronger Families partnership.
WHAT YOU WILL BE DOING
The main responsibilities of this role include: Contact participants, working collaboratively to build trust in order to identify interest and motivation in
joining the Stronger Families programme Support the management of need and risk, sign-posting participants to other programmes or services where
appropriate and referring into statutory services. Motivate participants to think differently so that they can engage with the programme Identify barriers to accessing the Stronger Families programme especially from under-represented groups Work collaboratively within the Stronger Families partnership, which includes VCS agencies and statutory
agencies to support participants to join the programme. Develop effective working relationships with referrers and referring agencies to continue to develop and
improve referral pathways Be a positive advocate for and promote the Stronger Families service at events and meetings to increase
knowledge of our programme, tailoring the information to the needs to the group Support the development of promotion campaigns and activity including organising events and manning
promotion stallsV3 30 September 2019
Keep Hub Manager informed of any safeguarding issues Work effectively as part of the Hub team and wider partnership, sharing knowledge and good practice to
support participants Keep accurate records e.g. case notes and risk assessments Look for opportunities for continual improvement of the programme Keep up-to-date with the local services available in the area
General:You are expected to Provide appropriate cover for colleagues, where required Adhere to the organisation’s policies and procedures Attend any meetings requested of you including organisation-wide meetings Attend regular supervision and appraisal meetings with your manager Undertake any training as agreed with your manager Work in co-operation with volunteers/unpaid workers as necessary
The post holder is expected to carry out other duties that may be reasonably requested of them.
COMPETENCIES (BEHAVIOURS NEEDED FOR THE ROLE) Please refer to the Barca-Leeds Competency Framework for a description of the behaviours expected at the level identified below.
COMPETENCY Level ExpectedClient Focus 2Communicating & Influencing 3Managing & Developing Performance 2Decision Making 2Planning & Organising 2Problem Solving 3Knowledge & Expertise 3Drive for Achievement 2Working within Teams 2
V3 30 September 2019
PERSON SPECIFICATIONEssential Desirable
Training, Experience & Qualifications Good general level of education or equivalent
work-based experience Experience of working with people with a variety of
needs, either in an employed or voluntary capacity Experience of lone working and personal safety
Knowledge & Skills Demonstrates an understanding of the needs of
vulnerable families Ability to build trust and build positive
relationships Respond positively to change Plan and organise own work load, consulting
with others when required Networking skills and ability to build positive
working relationships with those in other organisations
Excellent interpersonal skills, including communicating clearly and concisely at all levels (both orally and in writing)
Good IT skills i.e. able to use Microsoft Office packages including Word and Outlook.
Ability to recognise risk and safeguarding issues Strong awareness of data protection issues, and
experience of professional confidentiality Ability to prioritise and plan
Understanding of how issues of multiple deprivation affects individuals and communities
Knowledge of the range of services available for families
Knowledge of relevant practice in relation to safeguarding vulnerable groups, including children.
Presentation skills
Personal Qualities Positive and proactive attitude Solution focussed Person focussed Empathetic Resilient Able to work as part of a team Committed to working in ways which challenge
discrimination Motivated and enthusiastic Able to work according to your employing
organisations policies and procedures Able to travel independently across the city
Full driving licence and access to own transport
V3 30 September 2019