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PROGRAMSecond issue of the Third Countries Training Program

Business continuity planning and management for ports (BCP/BCM)”

October 16 to November 17, 2017

Development plans to ensure the continuity of port businessesSecond issue, University of Valparaíso- KIZUNA

TABLE OF CONTENTS

PROGRAM DESCRIPTION 2

General background 2

Course objectives 3

Plan of study 3

Applicant profile 3

Quota 4

Evaluation methodology 4

Requirements for passing 4

ACTIVITIES CALENDAR 5

Online phase 5

Presential phase 8

MODULE PROGRAM 10

MODULE 1- Introduction to risk management of natural disasters in port systems 10

MODULE 2 - Fundamentals of business continuity 11

MODULE 3 - Natural threats to ports in seismic environments 12

MODULO 4 - Business impact analysis 13

MODULE 5 - Risk management 14

MODULE 6 - Synthesis session 15

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PROGRAM DESCRIPTION

General background

A port is a connecting road between a locality and the rest of the world. The effects of this road will depend on the country´s degree of openness towards international trade and on the communication routes already available, among other factors. In many cases, a port´s quality of functioning can become a matter of fundamental importance for a country. For example, a high correlation exists between economic growth and export growth; for its part, exportation growth has been closely associated with the quality of port infrastructure, as approximately 95% of international trade is conducted through ports. Thus, a port shutdown can have harmful effects for the surrounding localities and even for the entire country.

There also exist a variety of threats to the continuing operations of ports. Some of these threats are human, while others come in the form of natural disasters (earthquakes, tsunamis, hurricanes, etc). Depending on the port´s level of preparedness, the impact could be high and mean the loss of its market position; thus, it is essential to have mechanisms in place that will reduce the risk of shutdown.

This course seeks to provide participants with a precise methodology for the development of strategies to ensure the continuity of port operations, putting emphasis on preparation for natural threats such as earthquakes and tsunamis. The content of this course was developed using the results of the collaborative research project, SATREPS-Chile (Science and Technology Research Partnership for Sustainable Development), conducted by Japan and Chile between 2012 and 2016. As part of a global approach to create communities that are resilient to tsunamis, the project included a section on business continuity planning (BCP) in Chilean ports. The purpose of these contingency plans is to minimize the socio-economic impact of disasters and facilitate use of the port in emergency logistics activities.

In this way, it is expected that students will be empowered to increase the recovery speed of the port where they work and provide better support to its affected areas, thus benefiting the productive system of which they are a part.

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Course objectives

GeneralTo understand the benefits of implementing a management system for business continuity planning in ports and to impart the basic methodological skills needed to develop improvement and continuity plans.

Specific➔ To understand risk management principles associated with business continuity. ➔ To understand the societal and economic benefits of port continuity management

systems ➔ To learn about the natural disasters that may put a port a risk, with specific emphasis

on the physics of earthquakes and tsunamis

Plan of study

Module Name Online Presential Total

MODULE 1 Introduction to natural disaster risk management in port systems 10 5.5 15.5

MODULE 2 Fundamentals of business continuity. 10.5 5.5 16

MODULE 3 Natural threats to ports in a seismic environment. 10.5 10 20.5

MODULE 4 Business impact analysis. 14 12 26

MODULE 5 Risk management. 15 12 27

MODULE 6 Synthesis session. 0 15 15

60 60 120

Applicant profile

The applicant should possess a professional degree from a program having at least 8 semesters, work in a port or a related organization (private or public), and engage in activities associated with port/maritime systems, whether in normal or emergency situations.

Desirable to have at least 3 years´ experience in the sector. Desirable to have experience in operations in a port maritime system (moving cargo through a port).

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Quota

For the course´s second year running, 25 spots are available according to the following requirements:

● 15 spots for students participating in the KIZUNA project● 10 spots for other students

Evaluation methodology

● Development of BCP for a specific case (40%) ● Field trip report (10%)● Case study analysis report and participation in forum discussions (30%) ● Learning assessment (test) (20%)

Requirements for passing

● Passing with at least a 75% average on evaluations● 100% participation in online and field activities ● At least 75% participation in presential classes

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ACTIVITIES CALENDARConsidered for the 2017 school year:

1. Online phase: From Monday, October 16 to Saturday, November 4. 2. Presential phase: From Wednesday, November 8 to Friday, November 17.

Online phase:

Day Module/Topic Hours

1 Monday, October 16, 2017

MODULE 11. Risk management and business continuity management within a continuous

improvement environment. 1

2. Disaster impact. 2

Total 1 3

2 Tuesday, October 17, 2017

MODULE 1

2. Disaster impact. 1

3. Business continuity and the ISO 22300:2012 standard. 2

Total 2 3

3 Wednesday, October 18, 2017

MODULE 1

4. Methodologies for business continuity management. 2

MODULE 2

1. The port as a logistical environment. 1

Total 3 3


MODULE 2

1. The port as a logistical environment. 1

2. The port within its territorial and maritime context. 2

Total 4 3

5 Friday, October 20, 2017

MODULE 2

3. A systematic approach to risk management in the port and maritime sectors. 1.5

MODULE 3

1. Threats to ports in a seismic environment. 1.5

Total 5 3

6 Saturday, October 21, 2017

MODULE 1,2,and 3

Content synthesis. 5

Total 6 5

5




MODULE 3

2. The physics of earthquakes and tsunamis. 3

Total 7 3


MODULE 2

3. A systematic approach to risk management in the port and maritime sectors. 1

4. Continuity systems: organization relations. 2

Total 8 3


MODULE 3

3. Engineering for impact mitigation. 2

4. Other threats. 1

Total 9 3

10 Thursday, October 26, 2017

MODULE 4

1. Introduction to business impact analysis. 1.5

2. Required indicators for analysis. 1.5

Total 10 3

11 Friday, October 27, 2017

MODULE 5

1. Introduction to risk management. 1.5

2. The concept of risk and its components. 1.5

Total 11 3

12 Saturday, October 28, 2017

MODULE 1,2,and 5

Content synthesis. 5

Total 12 5

6




MODULE 4

2. Required indicators for analysis. 1

3. Analysis instruments. 2

Total 13 3


MODULE 4


Total 14 3

15 Wednesday, November 1, 2017

MODULE 4

4. Practical application. 1.5

MODULE 5

3. The vulnerabilities of a port environment. 1.5

Total 15 3

16 Thursday, November 2, 2017

MODULE 5

3. The vulnerabilities of a port environment. 1

5. Risk analysis in BCP development. 2

Total 16 3

17 Friday, November 3, 2017

MODULE 5

4. Harbor construction types. 3

Total 17 3

18 Saturday, November 4, 2017

MODULE 4

Content synthesis. 2.5

MODULE 5

Content synthesis. 2.5

Total 18 5

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Presential phase:



MODULE 1

2. Disaster impact. 1.5

4. Methodologies for business continuity management. 0.5

MODULE 2

3. A systematic approach to risk management in the port and maritime sectors. 1.5

MODULE 3

2. The physics of earthquakes and tsunamis. 3

MODULE 5

4. Harbor construction typologies. 1

Total 19 7.5

20 Thursday, November 9, 2017. Field trip, Bahía de Quintero

MODULE 1,2,3,4, and 5

Total 20 7.5


MODULE 2

4. Continuity systems: organization relations. 1

MODULE 3

3. Engineering for impact mitigation. 2

4. Other threats. 1

MODULE 4

1. Introduction to business impact analysis. 0.5

2. Required indicators for analysis. 0.5


MODULE 5

1. Introduction to risk management. 0.5


During the morning, a seminar will be given: “The Resilience of Port Communities”

Total 21 7

8



22 Monday, November 13, 2017

MODULE 3

4. Other threats. 1

MODULE 4

2. Required indicators for analysis. 1


4. Practical application. 2

Total 22 8

23 Tuesday, November 14, 2017. Field trip

MODULES 1,2,3,4, and 5

Total 23 7.5


MODULE 5


3. The vulnerabilities of a port environment. 2

5. Risk analysis in BCP development. 5

Total 24 7.5

25 Thursday, November 16, 2017

MODULE 6

1. Continuity Strategies 1.5

2. Case study analysis 6

Total 25 7.5


MODULE 6

2. Case study analysis 7.5

Final presentation by work teams

Total 26 7.5

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MODULE PROGRAM

MODULE 1- Introduction to risk management of natural disasters in port systems

ObjectivesBy the end of the module, the student will understand the overall benefits of business continuity management. In context of the impossibility of impeding natural disasters and the sheer diversity of threats that could impede port functioning, the student will understand the need to envision a business continuity plan within a continuous improvement framework. To this end, a review of impact will be conducted on a variety of disaster types. Furthermore, it is expected that the student will know about the evolution of the concept of business continuity management until it became an ISO standard, as well as the minimum methodological components of its application.

Content● Risk management and business continuity management within a continuous improvement

environment.● Disaster impact.● Business continuity and the ISO 22300:2012 standard.● Methodologies for business continuity management.

Class formatThe teaching methodology is based on:

● Online lectures through a virtual classroom platform● Analysis of lecture materials● Participation in forum discussions

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MODULE 2 - Fundamentals of business continuity

ObjectivesBy the end of the module, the student will be able to envision the concept of business continuity within a port environment, understanding the relationships between the different actors involved when a disaster occurs (and the interdependency of actors when one is shut down, as well as the need for an the authority that can prioritize resource assignment for recovery). Furthermore, it is expected that the student will be able to see the relationship between port functioning and the wellbeing of the local population (insofar as the port´s relative contribution to the local and national economy, and the emergency/recovery activities which take place following a disaster).

Content● The port as a logistical environment.● The port within its territorial and maritime context.● A systematic approach to risk management in the port and maritime sectors.● Continuity systems: organizational relations.


● Lectures● Analysis of lecture materials and case studies● Participation in forum discussions ● Field trips to explore the concepts reviewed in class● Workshop

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MODULE 3 - Natural threats to ports in seismic environments

ObjectivesBy the end of the module the student will understand the physical phenomenology of earthquakes and tsunamis, especially in context of the risks these present to ports. Furthermore, the student will be able to consider other types of natural disasters faced by ports, which inform a holistic analysis for business continuity. The student will also learn about mitigation measures that can be used if and when disaster strikes.

Content

● Threats to ports in seismic environments● The physics of earthquakes and tsunamis.● Engineering for impact mitigation.● Other threats.



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MODULO 4 - Business impact analysis

ObjectivesBy the end of this module, the student will understand the importance of analyzing the impact of events that disrupt business activities within the framework of a continuity plan. Furthermore, the student will understand concepts associated with this analysis and will know how to apply relevant instruments.

Content● Introduction to business impact analysis.● Required indicators for analysis.● Analysis instruments.● Practical application.



13


MODULE 5 - Risk Management

ObjectivesBy the end of this module, the student will understand concepts associated with natural disaster risk management and will be able to pinpoint the vulnerabilities of different harbor construction types in the face of a natural disaster. The student will be able to apply the appropriate instruments for risk analysis within the framework of port business continuity management and planning.

Content● Introduction to risk management.● The concept of risk and its components.● The vulnerabilities of a port environment.● Harbor construction types.● Risk analysis in BCP development.



14


MODULE 6 - Synthesis session

ObjectivesChallenge the student with the basic application of a method to design a port business continuity management plan. In this module, the student is expected to apply the concepts learned throughout the course and synthesize the results of hands-on activities carried out in previous modules.

Content● Continuity Strategies● Case study analysis

Class format● Students will be divided into teams of 5 to create a business continuity plan. Throughout

this course, students will work on assignments that contribute to the final project. ● Students must write a report that details:

o General context: products and main clients, port businesses. o Selection of the main business. o Main activities of the business. o Circular flow diagram showing interdependence o Preliminary risk analysis (worst-case scenario)o Identification of bottleneckso Continuity plans

● Material input:o Template for: IDEF0 with base scenario (students should modify and verify),

resource allocation, circular flow diagram, identification of bottlenecks, and business continuity activities.

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