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Reporting and Analytics Website DesigneCommerce
Search Engine OptimisationCustomer Relationship Management Email Hosting
Social Media MarketingEmail MarketingContent Management
OnlineServices
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p. 1300 563 689
w. www.relianceit.com.au
Web Servicesthe delivery of standout services and information to customers via the internet
Web
Services
We have design and hosting
capabilities to deliver the following
range of online services:
Technical Design
Site Construction
Graphic Design
Domain Management
Content Management
eCommerce
CRM
Email Marketing
Reporting and Analytics
Search Engine Optimisation
Social Media Marketing
Online Applications
Email Hosting
Web Hosting
Website
Design
Web solutions can empower organisations to more effectively
reach and communicate with their respective customers or
communities. Our web solutions provide the right balance
between creative flair and technical proficiency. Reliance
Technology offers high-quality website design services with
the expectation of making the task of reaching target markets
easier by effectively showcasing an organisation’s offering.
We have a sound track record of finding the right design for
the job, working with versatility to step through the design
processes with our clients to produce the most appropriate
look, feel and functionality. The vision of our client is of upmost
importance. With that in mind, and a sound understanding of
their needs and expectations, we deliver professional website
design services of the highest calibre.
Our Total Client Focus
With your website on the Reliance Technology web hosting platform,
you gain a professional development team looking after your online
business, as well as gaining access the to a set of industry leading tools
and features that make looking after your online presence easy.
Utilising our web hosting platform, we can help you create and manage
website of all shapes and sizes from a simple promotional �brochure
site� to a complete online business solution. Lucas Bradley
Director
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p. 1300 563 689
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Our Hosting Platformbuild, publish and maintain stunning websites quickly using dynamic, built-in modules
Content
Management
take the hassle out of building your website - we give you
complete control over the look and feel of your sites.
Keep It Consistent
With site wide templates, you keep the professional
design you pay for, on every page you create or edit.
Think of it as a photo frame wrapping around the
content you create, keeping the professional look
and feel on every page.
Search-Engine Friendly
Search engine optimization is essential for any
website, but begins with a system that supports best
practices. Business Catalyst comes with the right
features out-of-the-box, with SEO friendly URLS and
customizable meta-tags.
Unique Mobile Experiences
Completely customize the look and feel of your site
across a growing range of phone and tablet devices.
With desktop, tablet and phone variations of your
template, by using the latest technologies and our
server-side detection takes care of the rest.
Access While On-The-Go
Keep an eye on your business performance from
across the globe. Experience our full Admin Console
on any tablet device, with HTML5 charts for reports
and iPad support for our WYSIWYG editor.
eCommerce
with eCommerce capabilities built right into the platform, you
can have a powerful, SEO-friendly online store
Sell Anything
Start selling your products or services online,
complete with inventory management, product
attributes, plus size and weight for shipping. You can
also upload eProducts and charge for downloads,
limit download allocation and more.
Easy Order Management
Every order created is linked to a unique customer
record in your built-in CRM database, allowing you
to keep a complete history of customer orders or to
offer customer loyalty bonuses to repeat purchasers
Boost Online Sales
With powerful sales tools such as discount codes, gift
vouchers, referral tracking and affiliate programs,
you can help your online store boost profits and
deliver better bottom-line results.
Import, Export, Migrate
You can import products via a simple spreadsheet
format, making migrating your existing database a
breeze. Our powerful export tool also provides an
easy format for backing up your product database.
Easy Shipping Integration
Business Catalyst automatically integrates with a
global range of payment gateways and shipping
providers, making online store setup a truly turn-key
experience.
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p. 1300 563 689
w. www.relianceit.com.au
Our Hosting Platformbuild, publish and maintain stunning websites quickly using dynamic, built-in modules
Webforms &
CRM
the built-in CRM comes integrated with your web forms and
eCommerce, enabling you to better service your customers
Reporting &
Analytics
we record every interaction customers have with your site and
give you the tools to track them
Keep Your Finger on The Pulse
Every time you login, you’ll be presented with a
bird’s eye view of how your site’s performing. With
key metrics, charts, and a live feed of customer
activity, keeping your finger on the pulse of your
business has never been easier.
Track Your Customers, Live
Our platform gives you a real-time view of your
customer activity. From online store orders to blog
comments, forum posts to contact forms, member
activity to email marketing - it’s all tracked and listed
to give you a complete view of customer behaviour.
Create Automated Workflows
Automate business processes and get back to
customers faster. Build multi-step workflows and
get notified of new web form submissions or orders,
then verify steps as they are completed, or remind
and escalate to management if need be.
Centrally Manage Cases,
Orders and More
Manage customer contact details, past web form
submissions, eCommerce orders, secure zone
subscriptions, email subscriptions and more all
from your centralized Admin Console - simplifying
workflows and saving time.
Effortlessly Capture Leads
Every customer action – from web form submissions
to online store orders - is automatically captured in
your CRM database, linked to the customer’s unique
contact record - meaning they can filter, search and
manage their leads with just a few clicks.
An Executive Overview
Take a seat in the big chair. Get a complete overview
of your business’s performance with a range of
charts and reports that you can pull up on demand,
showing you who is visiting your site and what
they’re doing.
Report & Measure
Use our flexible report generator to create detailed
customer reports on defined criteria. Easily export
data in a variety of formats for analysis offline.
Analyze Your Performance
Quickly track your top performing pages, most
popular online products, sales and order volumes,
newsletter subscription losses or gains and more.
Everything you need to monitor, measure and
improve their business.
Generate eCommerce and
Customer Reports
Easily set up custom eCommerce and customer
reports for access at any time. Slice and dice the data
however you’d like to drill down into your business
performance, or take it offline with our handy export
tool - supporting Excel, PDF and CSV formats.
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Keeping Connectedstay in touch with customers, and enable them to reach out to you
Marketing
easily create targeted recipient lists and send personalized
email marketing campaigns with just a few clicks
Targeted, Effective Marketing
Tap into our built-in CRM database to extract targeted
marketing lists. Lists can be based on past orders,
web form responses and more. Individually add
customers, or import lists from other applications
via a simple spreadsheet format.
Automate Your Campaigns
You’re probably used to sending once-off
campaigns, but with our platform you can do much
more. Automate a series of newsletters to send over
a matter of days or months, based on any number of
custom dates such as their birthday.
Reach Everybody
Create an unlimited number of campaigns and send
as many newsletter as you like. The first 10,000
emails each month are on us, with extra emails
costing less than 1c per newsletter.
Social Media
social media is becoming a powerful tool in a business owner’s
online toolkit
SEO
Search Engine Optimisation: techniques used to improve a
website’s ranking on search engines
Benefits of Social Media
Social Media may not be the best strategy for all kinds
of business, however if it is utilised correctly, it will
generate qualified leads and sales for your business at a
fraction of your advertising cost.
Our Social Media Packages
If you are convinced that Social Media is something
you want to implement for your brand or business,
then you are in the right place. Our consultants truly
embrace social networking and can assist in creating
your unique social media presence.
What is Social Media?
I’m sure you’ve heard the buzz. Social Media is the
next big thing. What’s it all about? Connect with
your clients locally and around the world through
Google+, Facebook, Twitter, Youtube and LinkedIn
plus many more!
What is SEO?
Search Engine Optimisation, the art and science of
optimising your website to obtain traffic from the free
or “organic” listings on search engines for relevant,
targetted keywords. The three big search engines
such as Google, Yahoo and Bing provide users
with such results, where individual web pages are
displayed and ranked based on what each search
engine considers most relevant to users.
More Than Just Click-Throughs
In addition to open rates and click-through rates,
Business Catalyst tracks the actions your customers
take after they click through to your site, so you can
effectively measure the real effectiveness of your
email campaigns.
A Range Of Templates
Choose from a range of professional email templates,
and simply add content. Our simple wizard then
takes you through the process of selecting a list and
sending the campaign to your customer base.
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p. 1300 563 689
w. www.relianceit.com.au
URL
www.dubborugbyclub.com.au
Brief
Design a dynamic and interactive
site to promote the Dubbo
Kangaroos Rugby Club to current
players, potential players and
supporters of the club.
Inclusions
Custom Design
Dynamic Slider
Newsletter Signup
Site and Product Search
Photo Gallery
News Feed
Events Calendar
eCommerce
Custom Web App
Contact Form
Customer Relationship
Management
Recent ProjectDubbo Kangaroos Rugby Club
URL
www.dubbdubb
Brief
Design a d
site to prom
Kangaroos
players, pot
supporters
Inclusions
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Dy
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Site
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Ma
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Recent ProjectDubbo and District Preschool + Buninyong Preschool
URL
www.ddpreschool.com.au
Brief
Design and develop fun and bright
new-look website which enabled
parents and staff to login in to view
relevant content.
Inclusions
Custom Design
Newsletter Signup
Secure Zone Subscriptions
Photo Gallery
News Feed
Blog
Contact Form
Customer Relationship
Management
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p. 1300 563 689
w. www.relianceit.com.au
Recent ProjectOrana to the Digital Economy Conference and Texpo
URL
www.oranatexpo.com.au
Brief
Develop a site to promote the Orana
to the Digital Economy Conference
and Texpo, inlcuding eMail Marketing
campaigns and registrations for
attendees, exhibitors and sponsors.
Inclusions
Custom Design
Dynamic Slider
Ad Rotators
Banner Advertising
Newsletter Signup
Custom Countdown Timer
Media Downloads
Twitter Integration
Custom Web Apps
Registration Forms
URL
www.oranat
Brief
Develop a si
to the Digit
and Texpo,
campaigns
attendees,
Inclusions
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Dy
Ad
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URL
www.millingstuart.com.au
Brief
Redesign existing website to reflect
corporate styles with a range of custoom
applications for Real Estate, Livestock
Sales and Clearing Sales.
Inclusions
Custom Design
Dynamic Slider
Ad Rotators
Events Calendar
Custom Web Apps
Contact Form
Recent ProjectMilling Stuart Pty Ltd
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p. 1300 563 689
w. www.relianceit.com.au
URL
www.outbackradio.com.au
Brief
Redesign existing site to effectively
promote Outback Radio’s services,
programs, presenters and merchandise
for purchase through the online store.
Inclusions
Custom Design
Dynamic Slider
News Feed
Community Calendar
Program Timetable
eCommerce
Custom Web App
Who’s On Air functionality
Recent ProjectOutback Radio: 2WEB
URL
www.outbac
Brief
Redesign e
promote Ou
programs,
for purchase
Inclusions
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Dy
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Pr
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Recent ProjectFlor Hanly: Proactive Accounting Solutions
URL
www.florhanly.com.au
Brief
In a short time-frame, design and build
a corporate website to represent and
promote the service areas of a Mackay
based Accounting Firm.
Inclusions
Custom Design
Dynamic Slider
Newsletter Signup
Blog
News Feed
Event Bookings
Twitter Integration
AddThis Integration
Scrolling Information Bars
Custom Web App
Client Login Integration
URLURL
www.florha
Brief
In a short tim
a corporate
promote th
based Acco
Inclusions
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Blog
Ne
Ev
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Contact Us
Office Hours
9am - 5pm Monday to Friday
Technicians available by
appointment
p. (02) 6882 5023
f. (02) 6882 5026
w. www.relianceit.com.au
Street Address
46a Bultje Street
Dubbo NSW 2830
Postal Address
PO Box 1176
Dubbo NSW 2830
About Reliance Technology
Contact Us
What We Do
Full-Service Outsourcing
What�s an FSO?
and provide any necessary ongoing user support.
Sound Track Record
After 10 years, 100s of projects and we�re still continuing
to support clients across Australia�
at Reliance, we have a single ultimate goal,
to exceed client expectations.
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p. 1300 563 689
w. www.relianceit.com.au