web based workforce training presentation
DESCRIPTION
Overview of elearning with emphasis on healthcare and the south louisiana marketTRANSCRIPT
Web Based Workforce TrainingFall 2009
HRE 7001
Dr. Kotrlik
Lisa Stansbury, MHSA
Ubiquitous
Being everywhere – all at once
Web Based Workforce Training
Webinars,
Video Conferencing
Mobile Apps, Interactive game
simulators
Coaching,
blended formats,
virtual learning environments
You TubeBlogsSocial MediaTwitter
eLearning/Web Based Workforce TrainingJIT…
What is It? eWhat?
30,000 ft Why Now?Who is using it?
For what?
Ground Level
Local Users
Local Developers
Cool Tools for Everyone, more for the Curious
What is it? eLanguage
eLearning: The acquisition of knowledge and skill using electronic technologies such as computer and Internet-based courseware and local and wide area networks.*
LMS: Learning Management System, administrative
JIT: – just in time learning, ILT: - instructor led training
Synchronous learning: “real time learning event that can include immediate, two-way communication”
CBT: computer based training
More here: http://www.learnframe.com/aboutelearning/glossary.asp
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Why eLearning?
1. Reduce costs
2. Convenience
3. Tools allow it:Inexpensive PCs, broadband capability, improved software from Lectora to eLeaP™ to WhizLabs, Skillsoft (100s)
4. Younger workers expect it
5. Can train customers!
And…
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Why Not?
“Participants in e-learning programs may be less likely to follow through than in an instructor-led program.” (Citrix, 2007, p. 6)
“Outcomes negatively impacted by whether or not you adjust the training to fit the medium. Face-to-face still has a place.” Suzanne Besse, DHH, phone interview 10/2009
“Technology won’t fail you, but content still might.” Peter Ranzino, Learning Sciences, Corp, Baton Rouge, phone interview,
10/2009
Lack of consistent evaluation of return on investment. (Park, 2007)
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How is eLearning Used? (really!)
From LinkedIn Q “How widely is
elearning used in what purposes and which solutions are market leaders in Europe and US.”Christian Pfäffli
Nadav Drori, IT Leader at GEA. “From my experience, eLearning
method and techniques is extensively used in global enterprise and conglomerates.
1 - General company trainings and exam 2 - Quality trainings and exam 3 - Specific learning materials for one job [IT training for IT people etc] 4 - Acknowledgements: Policy = I read, understood and accept 5 - Frontal training prerequisites. Mean, you must complete some trainings and exams before you go to the frontal class …(con’t)”
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Future of the Business of Learning,*a Learn Trends Micro-Virtual Conference, July 2009
Training shrunk by 11% in 2008 Bank of America, Merrill Lynch and CountryWide
35% reduction in 6 months Training $ still in:
Leadership Development and Sales Training Training goes “YouTube”, drip fed Blended approach (formal and informal,
experiential, JIT)
http://learntrends.ning.com/page/july-2009-videos-for-future-of Moderated by Tony Karrer, click on “Introduction and Industry Perspectives Link”, quotes from Josh Bersin, President & CEO Bersin & Associates
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Delivery Platforms in Corporate Training Market, 2008-2009, Future….
08-09•Training Stocks down 10.4%•informa still at $1.4 B
08-09•ILT still most popular training delivery method
08-09 •Soft Skills training•Leadership training
•Handheld Device training*•Mzinga Acquires Prospero•(social media/content)
•eLearning begins to dominate market over ILT
•New organizations enter market, recession lessons
rebound
recession
Simba Coypright 2009, Simba Information. All Rights Reserved, Exec Summary available on Web 2009
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New Online Training Products Launched 2008, table 4.1Downloaded from internet October 2009, copyrighted by Simba, Abstract notes from full report
Simba Information Company Reports
AMA January Virtual sessions & online communities
ESI International February Virtual classroom
Dale Carnegie February New online development system
iLinc April Green Meter Carbon Savings Application
SkillSoft May Learning Portlets
SkillSoft June Live Learning Online Classes
Splash Media August Video based, e-learning platform
Element K September Online regulatory compliance training librarySimba Copyright 2009, Simba Information. All Rights Reserved, from Exec Summary available on
Web, 10/09
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The US Corporate Market for Self-paced eLearning Products and Services. 2008-2013 Forecast and Analysis
Sales - $5.2BUS Corporate
market
All Other
Self-paced eLearning
But…
• Competition fierce
• Margins eroding
• Market is post-enterprise for several years
And…
• Small org. demand grows to 8.51%
• Large org.16.3%
• Medium org. 26.7%
Could be
• Recession thinking brings new products
Source: October 2009, Ambient Insights’ report, abstract available online., Full report available for purchase
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Local developers Developers in the area
Learning Sciences Corporation – Peter Ranzino Rapid deployment eLearning, LSU Continuing Ed Work with state agencies, hotels, regionally
Occutrain.com, developed at Louisiana Tech Park CEUs, still in start up mode
Portico, www.portico.com
Ground Level
Local Users
Dept. of Health & Hospitals – 12,000 employees state-wide Effective for mandatory training Saves travel dollars Can use with vendors who must be HIPAA
compliant Evaluating new LMS for cross-agency functionality,
RFPs going out soon. Consolidation. Content provider and LMS provider the same purchase
Use video conferencing as well
Ground Level
Local Users (con’t) Amedisys – largest private home health company in
US Uses Learn.com for administering – hosted elsewhere Looking to go larger and to integrate with other HR
systems Blended approach is ideal. 2010 will be 70% elearning,
30% ILT. Blue Cross/Blue Shield – state-wide
Uses eLearning for mandatory trainings, operations, medical management (Utilization Review coding)
eLearning Project Manager FEMA based in Baton Rouge
Uses online “University” catalogue approach with central LMS
Ground Level
How Much?
Ground Level
Free
$15 per cert-$50 per
month rapid tools
Webinars/GotoMeetings
$100,000+ LMS
Training costs per learner averages about $1,000 per employee
Cool Tools, a few samples
WhizLabs Software (www.whizlabs.com) - Provides Microsoft certification exam simulators with free trials. $200
http://sales.faculte.com/bp/MzAyNTkzNzk1MA/viewFaculte - broadcast studio for $50 per month, track who views,monetize with paypal.
Audacity for Podcasting - instructions from the 6th grade teacher are here on her blog http://yoursmarticles.blogspot.com/2009/05/podcast-year-in-review-project.html
Gabcast - http://www.gabcast.com/
Cool Tools in Edutainment
Let’s Play JEOPARDY! http://jeopardylabs.com/done/rnelearning-for-the-
workplace
Summary
eLearning is ubiquitous and can be very easy to use, wide range of tools, sizes, costs
Mandatory training, legal protection, OSHA
• Saturated in huge and multi-national corporations of 10,000 plus employees
• Holding it’s own or gaining ground large, mid and small
Content and delivery still critical
Hold your breath, and another cool tool will appear!
The only thing constant is change
More Information & Resources1. Park, Ji-Hye & Wentling, T. (2007). Factors associated with transfer
of training in workplace e-learning. The Journal of Workplace Learning, 2. Retrieved from http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Articles/0860190504.html
2. Training Industry, Inc. & Citrix. (2009). How to Promote the Value of Online Training Within Your Organization. Retrieved from http://www.trainingindustry.com/media/2117357/gotomeeting_trainingindustry_onlinetrainingroi.pdf
3. http://www.learnframe.com/aboutelearning/glossary.asp - Elearning glossary of term
4. Phillips, J. & Burkett, H. (Dec. 2007/Jan. 2008) The Business Value of e-Learning. Elearning! , p. 34. Retrieved from: http://media.roiinstitute.net/articles/pdf/2008/01/18/el1207_ROI.pdf
5. Centre for Learning and Performance Technologies, 2009. Top 100 Tools for 2009. Retrieved from http://www.c4lpt.co.uk/Directory
More Resources6. LearnTrends. (2009, July) Future of Business Learning, Introduction
and Industry Perspective [Video file]. Retrieved from: http://learntrends.ning.com/page/july-2009-videos-for-future-of
7. Definition of e-learning. Retrieved October 25, 2009 from Encarta Online Dictionary: http://encarta.msn.com/dictionary_701705852/e-learning.html
8. Simba Information. (October, 2008) Delivery Platforms in the Corporate Training Marketing, 2008-2009. “ Retrieved from http://eletters.marketresearch.com/documents/simba/DPCT08-09.pdf
9. Traingingmag.com. (November/December 2008). Gauges & Drivers: Training magazine’s exclusive analysis of the US Training Industry. Retrieved from http://www.managesmarter.com/managesmarter/images/pdfs/trg_industryreport2008.pdf
10. Adkins, S. (October 2008). Ambient Insight’s The US Corporate Market for Self-Paced eLearning Products and Services: 2008-2013 Forecast and Analysis, p. 4. Retrived from http://ambientinsight.com/Resources/Documents/AmbientInsight_2008_2013_Corp_eLearningMarket_Overview.pdf
Add’l Resources1. http://www.elearninglearning.com
2. http://www.jeopardylabs.com (Create your own jeopardy)
3. http://www.learnframe.com/aboutelearning/glossary.asp
4. http://www.elearningguild.com
5. http://www.moodle.org
6. http://www.learningsciencescorp.com
7. http://www.porticolearning.com (local consultant resources)
8. http://www.astd.org/lc (ASTD elearning resources)