web analytics wednesday singapore - adrian roche
TRANSCRIPT
SPONSORS
Mission is to promote and raise the overall level of the web analytics industry by continuously creating opportunities for people to learn, discuss, and pass on their web analytics knowledge.
Aim to create a community through web analytics which will drive business success, research and development, personal career development, and employment opportunities
http://www.web-mining.jp/en/
Our February Sponsors
WHAT MEASURABLE UNITS CAN DO WHEN PUT TO WORK AND HOW A SIMPLE IDEA CAN MOBILISE SIZEABLE AUDIENCES
Adrian Roche (Strategic Communications) @ Web Analytics
Consultants Association
Join WACA on February 11th for a fun 20-minute presentation and
talk afterwards. WACA will provide a very fun view of how web
analytics has worked well in Japan with a very attractive and insightful
case study for car maker Fiat. Apart from having a good, healthy
laugh, WACA will demonstrate what measurable units can do when
put to work and how a simple idea can mobilize sizeable audiences.
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
I will not say
the obvious
tonight
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Doesn’t sell much of anything
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Advertising
Was NotHelping
While spending too much
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Target disconnection
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
• Japanese comic book
• Created in 1967
• Follows escapades of
Master thieve Arsene
Lupin 3
Top selling, well known
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Arsène Lupin III, the grandson of
the fictional gentleman
thief, Arsène Lupin, is considered
the world's greatest thief, known
for announcing his intentions to
steal valuable objects by sending
a calling card to the owners of his
desired items.
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Utilize existing awareness in Lupin III, amplify
audiences and introduce Fiat in a likely
scenario while staying away from an obvious
case of advertising
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
And reaching diverse life situations…
On and off line
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Product was promoted with other
related products as to dilute the
main advertising intent
Fashion | Apparel | Accessories | Lifestyle
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Lots of media, influence
and coverage gained
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Multichannel influence
TV commercial
OOH
PR
Real activation
Social media Story
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
A story of transformation
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Celebrities and events
were just not working for
the brand
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Time-series analytics of
social media
Web analytics/blog posting
analytics
1
2
1 2 34
Comment increase
quantity
My mixi increase
quantityPV Mixi’s PV web1’s PV
Number of
recommendations
Event
reportSales
information
for January
Happy
New Year!Happy New
Year!
Event
report
Sales
information
for January
Direct social influence used to bring short-
lived interest to the brand and product
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
• Japanese comic book
• Created in 1967
• Follows escapades of
Master thieve Arsene
Lupin 3
This guy turned the tide
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
(3) 1/14~1/25
(2) 12/29~1/5
Social Influence increased over time in
a sustained way that kept growing
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
And perception changed
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Approximately 65% of women
in the 20-30 year-old age
bracket gave a positive
review in social media
Female x Age
(aggregated)(1) (2) (3) (4) Total
(1) Under 20 1.1% 10.7% 47.2% 41.0% 100.0%
(2) 21to 29 1.7% 13.3% 52.8% 32.2% 100.0%
(3) 30 to 39 2.6% 10.1% 53.0% 34.3% 100.0%
(4) 40 to 49 0.5% 9.1% 46.7% 43.7% 100.0%
And new discoveries
where made
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
And perception changed
With meaningful data
collection
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
With meaningful data
collection
That keeps helping the
brand sell up to this day
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
Takeaways
Web analytics is the start and end of
everything we do
Think outside the usual patterns
Challenge the big ideas until you
bring them down with “small” ideas
Web Analytics Consultants Association Toshiaki Ejiri All rihts reserved ver 6.1
http://777interactive.jp/archives/awards/2010/lupin/e/